Ciber & SAP Screen

PersonasSAP User Experience

#ultimateexperience

Contents

• SAP Screen Personas – Making Business Processes Better

• Key Capabilities

• Business Benefits

Making Business

Processes Better

Personas – Transform User Experience

Personas – Transform User Experience

Personas – Transform User Experience

Without Personas• Overwhelming Choices• Must memorise so may fields

With Personas• Intuitive where to enter data• Pre-filled values speed up the process

Make screens more intuitive. Example: Paying a vendor.

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Example: Verifying a sales orderMake users more productive

Key Capabilities

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Key capabilities

• Fast and cost-effective customization, without any programming

• Customise SAP screens in a “WYSIWYG” way, using a web browser

• Allows adding of images (company branding), web content or shortcut buttons to start transactions

• Scripting possibilities for advanced scenarios

SAP Screen Personas

Business Benefits

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Happy Users AND lower costsSAP Screen Personas

Business user productivity

User satisfaction

Cost of

Personalisation

Training costs

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Benefits

• Happy Users!

• Improved business user productivity– Only required and relevant fields

and tabs displayed on screen– Screen flow, according to

business user’s way of working

• Increased user satisfaction – Simplified screens with pre-filled

fields and pull down menus– Automated repetitive tasks

• Reduced implementation & training costs!

• End user training– Simplified screens minimise or

even eliminate need for end user training

SAP Screen Personas

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