sgs=training booklet june 2013
TRANSCRIPT
NOVICEAWARE
ABLEEXPERT
BRIDGE THE GAP FROM NOVICE TO EXPERT
SGS TRAINING COURSE BROCHURE
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES
WWW.SGS.COM
As the leader in professional training we draw on our years of worldwide experience to provide effective learning anddevelopment opportunities. We make a difference to individuals, terms and business, nurturing talent and enabling continuous organisational progression. Our specialists partners with course participants, identifying improvement objectives and supporting the professional journey.
SGS IS THE WORLD’S LEADING INSPECTION, VERIFICATION, TESTING AND CERTIFICATION COMPANY
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES
TRAINING CAPACITYSGS has facilitators with expertise in all industry verticals including: • Mining• ProcessEngineering• Construction• Legal
TRAINING SERVICES• ResearchandDevelopmentofCoursematerialforclients• Customisationofcoursesforclients• Assessmentsandtrainingneedsanalysesforclients
EDUCATION AND TRAINING
SGS TRAINING ACADEMY
• FirstAid/Firefighting• OperationalRiskManagement• RiskAssessment• Food
• ServiceLevelAgreements/LicenseeAgreements• DeliveringofTraining
SGSistheworld’sleadinginspection,verification,testingandcertificationcompany.
Recognisedastheglobalbenchmarkforqualityandintegrity,weemployover75000peopleandoperateanetworkofmorethan1500officesandlaboratoriesaroundtheworld.Weareconstantlylookingbeyondcustomers’andsociety’sexpectationsinordertodelivermarketleadingserviceswherevertheyareneeded.
PartneringwithSGSopensthedoortobetterperformingprocesses,increasinglyskilfultalent,consistentandcompliantsupplychainsandmoresustainablecustomerrelationships,deliveringprofitablecompetitiveadvantage.
Wehaveahistoryofundertakingandsuccessfullyexecutinglarge-scale,complexinternationalprojects.Withapresenceineverysingleregionaroundtheglobe,ourpeoplespeakthelanguageandunderstandthecultureoflocalmarketswhilstoperatinggloballyinaconsistent,reliableandeffectivemanner.SGSisaleadingindependentbodyhelpingorganisationsimprovetheirperformancerelatedtosustainabledevelopment.Workwiththegloballeaderandtakeyourcommitmenttothenextlevel.
Throughourbroadselectionofhighqualityprofessionaltrainingyoucanstrengthenyourworkforceandincreaseyourproductivitybyensuringeveryonehastheverylatestknowledge.Ourtrainingprogrammescoverawiderangeoftopicsrelatedtoareassuchasquality,performance,healthandsafetyaswellasaccreditedtrainingforauditordevelopment.Astheleaderinprofessionaltraining,wedrawonouryearsofworldwideexperiencetoprovideeffectivelearninganddevelopmentopportunities.Wemakeadifferencetoindividuals,teamsandbusinesses,nurturingtalentandenablingcontinuousorganisationalprogression.Ourspecialistspartnerwithcourseparticipants,identifyingimprovementobjectivesandsupportingtheprofessionaljourney.
MISSION OF THE SGS TRAINING ACADEMYTocontributetothecontinualimprovementstrategiesofclientsbyprovidinganintegratedapproachtohealth,safety,environmentalandqualityriskmanagementtraining,thatcanbecustomisedtomeetspecificneeds:• Toreduceincidenceintheworkplacebyreducingriskthroughknowledgeacquisitionandapplication.• Toprofessionalisethehealth,safety,environmental,sustainabledevelopmentandqualityfields.• Toempowertheindividual.• TorecogniseandformaliseknowledgethrougheducationataNationalCertificatelevel.
• Aerospace• Automotive• ClimateChange• CosmeticIndustry• EnergyManagement• EnvironmentalManagement• FireFighting• FirstAid• FoodTraining• General(HealthandSafety)• InformationSecurityManagement
• IntegratedManagementSystems• LaboratoryManagement• LegalLiability(Legislation)• ManagementDevelopment• QualityManagement• RiskManagement• Safety,HealthandQualityRiskManagement• SkillsProgrammes• SocialResponsibility• Sustainability
Weoffercoursesinthefollowingcategories:
ACCREDITATION
SGSandQualitasCareerAcademyhaveastrategicallianceagreement.AllcertificateswillbeissuedbySGSincollaborationwithQualitasCareerAcademy.
1. QualitasCareerAcademyhasprovisionalaccreditationfromUmalusi–PrimaryETQAofTrainingandDevelopmentinSA(thehighestpossibleaccreditationavailable)2. HealthandWelfareSETA:ApplicationNumber2001-APPL09-PA0013. UmalusiAccreditationNumber:FET00674PA4. DepartmentofEducation:2011/FE07/15(Provisional)5. ServicesSETAProviderApprovalNumber:2531
Classroom & Workplace Learning
� Practical ActivitiesRole Plays�Simulations�
� Reflection ActivitiesCase Studies�Group Discussion�Self Assessment�Application to Workplace�Co-operative�learning� Reflection Activities
Evaluation�Workplace Activities�
� Action / DevelopmentPlansImplementation Plans�Workplace Experience�Supported by Logbooks& Portfolios of Evidence
Concrete
Experience
“Doing”
Reflective
Observation
“Sensing”
Abstract
Conceptualisation
“Thinking”
Active
Experimentation
“Addressing”
Continuous Review
Transfer of
Learning
Coaching &
Mentoring
COURSE DELIVERYWeofferavarietyofoptionstoensurethatyourrequirementsaremet.Basedonyourindividualneeds,youcanoptfor:
Public courses:Thesecoursesareavailableonpre-determineddatesandsetlocations.Thematerialdeliveredonthesecoursesisgeneric,butrelevantexampleswillalwaysbefromboththeserviceandmanufacturingindustries.Oneadvantageofthistypeoflearningisgainingotherorganisations’pointsofview.
In-house courses:Runningacourseatyourpremisesallowsyoutoshapethemessageandstyleofthepresentationtosuittheindividualcultureofyourorganisation.Itisoftenthemostconvenientandthemostcost-effectivesolutionifyouwishtotrainanumberofyourstaff,orwhenconfidentialityisanissue.
e-Learning courses:Oure-learningcoursesaredevelopedspecificallyforclientsinordertoprovidequickandeffectivetrainingtolargenumbersofstaff,withthebenefitofongoingmanagementreportsonthedelegates’progress.
DIVERSITY AND INCLUSIONAcceleratedLearning
SGScoursesarepresentedusingtechniquesthathavebeendesignedtomaketraininganenjoyableaswellasabeneficialexperience.Theapproachisbasedonscientificresearchregardinghowthehumanbrainfunctionsandhowpeoplelearn.Theafore-mentioneddeliverymechanismsaresupportedbythetheoryofexperientiallearningasdepictedintheillustrationbelow.
Learnerswillbeguidedthroughthisprocesswhilstcompletingthecourses.
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES
WelcometotheSGSAcademycoursesoverview.Throughourbroadselectionofhighqualityprofessionaltrainingyoucanstrengthenyourworkforceandincreaseyourproductivitybyensuringeveryonehastheverylatestknowledge.OurTrainingprogrammescoverawiderangeoftopicsrelatedtoareassuchasquality,performance,healthandsafetyandaccreditedtrainingforauditordevelopment.
SGSACADEMY - WELCOME
Weofferavarietyofdifferentoptionsinorderforyoutocompleteyourcourse.Basedonyourindividual needs, you can opt for a:
Thesecoursesareavailableonpre-determineddatesandsetlocations.Thematerialdeliveredonthesescoursesisgeneric,butwhereappropriateexampleswillalwaysbefrombothserviceandmanufacturingindustries.Oneadvantage of this type of learning is gaining otherorganisations’pointsofview.
PUBLIC COURSE
IN-HOUSE COURSE
E-LEARNING COURSE
FORMATCOURSES
Runningacourseatyourpremisesallowsyoutoshapethemessageandstyleofthepresentationtosuittheindividualcultureofyourorganisation.Itisoftenthemostconvenientandthemostcost-effectivesolutionifyouwishtotrainanumberofyourstaff,orwhenconfidentialityisanissue.
Oure-learningcoursesaredevelopedspecificallyforclientsinordertoprovidequickandeffectivetrainingtolargenumbersofstaff,withthebenefitofmanagementinformationonthedelegates’progress.
Aerospace AS 6
AM 9
CC 14
CI 17
EnM 20
EM 24
FF 29
FA 31
FT 35
GEN 53
ISM 63
IMS 67
LM 71
LL 74
MD 80
QM 92
RM 97
SHQRM 84
SP 104
SR 108
SEM 112
COURSE DESCRIPTION REFERENCE PAGE
Automotive
FoodTraining
CosmeticIndustry
InformationSecurityManagement
ManagementDevelopment
EnvironmentalManagement
RiskManagement
ClimateChange
EnergyManagement
IntegratedManagementSystems
QualityManagement
FirstAid
LaboratoryManagementDevelopment
LegalLiability
SocialResponsibility
FireFighting
OccupationalHealthandSafetyManagement
General
SustainableEventManagement
SkillsProgrammes
6
AEROSPACE COURSE INDEX
AEROSPACE
AS 9100 – Awareness Training Course – Aerospace
COURSE DESCRIPTION REFERENCE PAGE
AS 1-1 7
AS 9100 – Internal Audit Training Course – Aerospace AS 1-2 8
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES7
AEROSPACE
AS 9100 – AWARENESS TRAINING COURSE – AEROSPACE
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithaclearoverviewoftherequirementsofAS9100qualitymanagementwithexamplesofhowthestandardmaybeapplied.Italsoincludestheplanning,implementation,andcorrectivestagesoftheimplementionprocesswithreferencetoAS9100includingsafety,reliability,maintenanceandotherrequirements.
Thiscourseisanintroductionforanyoneinvolvedinthedevelopment,implementationandmanagementofAS9100.IfyouplantocompleteotherInternalAuditorTraining,youwillreceive,duringthiscourse,theknowledgeandunderstandingofAS9100uponwhichtobuildauditingskills.
Formative assessment: PracticalWorkshopExercise
Thiscoursecoversthe:•PrincipleofqualitymanagementsystemsandAS9100•RequirementsofAS9100•Documentationrequired•ImplementationandapplicationofAS9100•Certificationprocess
AS9100aerospacestandards,developedbytheInternationalAerospaceQualityGroup(IAQG),covertheentiresupplychain.Thisincludescompaniesthatdesignandmanufactureequipmentandsupplyaccessoriesorreplacementparts,aswellasthosethatoffersupplyandmaintenanceoroverhaulandrepairservices.
1Day
AS1-1
Pre-requisites:None
8
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Pre-requisites:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoenablethelearnertoplan,prepareandperformaninternalaudittoensureyourQMSiseffective.
Qualityintheaerospaceindustry,fromcommercialtodefenceaviation,ismeasuredagainsttheAS9100qualitymanagementstandard.InternalauditingisarequirementoftheAS9100aerospacequalitymanagementsystemstandard.Meetingstrictqua-lityrequirementshelpsensurethatsafetystandardsaremaintainedinauniform,relevantandtimelymannertherebybenefitingyourorganizationthroughreducedriskandbetterstakeholderrelations.
Anyoneinvolvedinthedevelopment,implementationandmanagementofaQMSintheaerospaceindustry.
Formative assessment:SimulatedinternalauditconductedthroughcasestudiesSummative assessment:Writtenknowledgeassessment
Ourcoursecoversthe:•Planning,preparingandperformingofinternalaudits•Communication•TeamManagementSkills•Analysisandlogic
None
2Days
AS1-2
AS 9100 – INTERNAL AUDIT TRAINING COURSE – AEROSPACE
AEROSPACE
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES9
ISO/TS 16949:2009 – Awareness Training – Quality ManagementSystems for Automotive Industry
COURSE DESCRIPTION REFERENCE PAGE
AM 1-1 10
12
ISO/TS 16949:2009 – Implementation Training – Quality ManagementSystems for Automotive Industry
ISO/TS 16949:2009 – Lead Auditor Training – Quality ManagementSystems for Automotive Industry
ISO/TS 16949:2009 – Internal Auditing – Quality Management Systemsfor Automotive Industry
AM 1-2 11
AM 1-4
AM 1-3
13
AUTOMOTIVE
AUTOMOTIVE COURSE INDEX
10
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithanunderstandingoftheISO/TS16949:2009requirementsandrelatedcertificationscheme.Italsoprovidesdetailedguidelinesforhowtointerpretthestandard.
Thiscourseisanintroductionforanyoneinvolvedinthedevelopment,implementationandmanagementofaQMSbasedonISO/TS16949.IfyouplantocompleteotherQMStraining,suchastheInternalAuditorTrainingandtheLeadAuditorTraining,youwillreceiveduringthiscoursetheknowledgeandunderstandingofISOTS16949uponwhichtobuildauditingskills.
Formative assessment: Practicalworkshopexercises
Thiscoursecoversthe:•InterpretationoftheISO/TS16969:2009standard•QualitymanagementprinciplesofTS16949•RegionalandNationalAutomotiveStandards–AVSQ(Italy),EAQF(France),VDA6(Germany)andQS9000(USA)•HistoricaldevelopmentoftheISO/TS16949:2009StandardbytheInternationalAutomotiveTaskForce(IATF)
1Day
AM1-1
Pre-requisites:None
ISO/TS 16949:2009 – AWARENESS TRAINING – QUALITY MANAGEMENT SYSTEMS FOR AUTOMOTIVE INDUSTRY
AUTOMOTIVE
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES11
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwithaframeworktohelpindeveloping,implementingandmaintaininganeffectivequalitymanagementsystem(QMS)fortheautomotiveindustry.
Anyoneinvolvedinthedevelopment,implementationandmanagementofaQMSfortheautomotiveindustry.
Formative assessment:CasestudiesandpracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•UnderstandtherequirementsoftheISO/TS16949standard•Identifyandmanagethelegalandotherrequirementssothatyoucandevelopthepolicy,objectivesandstrategyfortheQMS•Determineappropriateoperationalcontrols•Developaneffectivetrainingprogram•DeviseeffectiveQMSdocumentation
2Days
SR2-1
Pre-requisites:BasicawarenessofISO/TS16949:2009standard
AUTOMOTIVE
ISO/TS 16949:2009 – IMPLEMENTATION TRAINING – QUALITY MANAGEMENT SYSTEMS FOR AUTOMOTIVE INDUSTRY
12
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskillsneededtoeffectivelyauditaQualityManagementSystem(QMS)forAutomotiveProductsinaccordancewiththeISO/TS16949standard.AdoptingtheISO/TS16949astheframework,thelearnerwillalsobeintroducedtothevariousinterrelateddocuments,suchasFMEA,APQP,PPAP,MSA,SPCandtheISO/TS16949checklist.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofaQMSfortheautomotiveindustry.
Formative assessment:Practicalworkshopandrole-playexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•DescribetheresponsibilitiesofaninternalauditoranddescribetheroleofinternalauditinthemaintenanceandimprovementofQMS,inaccordancewithISO/TS16949•ExplainthepurposeandstructureofISO/TS16949•Planandprepareforaninternalaudit,gatherauditevidencethroughobservation,interviewandsamplingofdocumentsandrecords•WritefactualauditreportsthathelptoimprovetheeffectivenessoftheQMS•Suggestwaysinwhichtheeffectivenessofcorrectiveactionmightbeverified
2Days
AM1-3
Pre-requisites:BasicawarenessofISO/TS16949:2009standard
ISO/TS 16949:2009 – INTERNAL AUDITING – QUALITY MANAGEMENT SYSTEMS FOR AUTOMOTIVE INDUSTRY
AUTOMOTIVE
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES13
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
The purpose of this course is to provide the learnerwith the relevant skills andknowledgetocarryoutauditsofQualityManagementSystems(QMS)againstISO/TS16949.TheprinciplesofQMSandISO/TS16949setoutanexplicitmanagementsystemsothatthelearnercanaudit,examineandcontinuallyimproveaQMSfortheautomotiveindustry.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofaQMSfortheautomotiveindustry.
Formative assessment:PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Possessin-depthknowledgeofthepurposeofaQMSandtheISO/TS16949:2009 audit and certification process•InterpretallclausesofISO/TS16949:2009•Employtheprinciples,processesandtechniquesneededtoconductthirdpartyauditsagainsttherequirementsoftheISO/TS16949QualityManagementSystems•SupportyourclaimaspartoftheoverallrequirementsforregistrationasRegisteredLeadAuditor
5Days
AM1-4
Pre-requisites:BasicawarenessofISO/TS16949:2009standard
AUTOMOTIVE
ISO/TS 16949:2009 – LEAD AUDITOR TRAINING – QUALITY MANAGEMENT SYSTEMS FOR AUTOMOTIVE INDUSTRY
14
ISO 14064:2006 – Awareness Training – Greenhouse Gas Accounting and Verification
COURSE DESCRIPTION REFERENCE PAGE
CC 1-1 15
ISO 14064:2006 – Internal Auditor Training – Greenhouse Gas Accounting and Verification
CC 1-2 16
CLIMATE CHANGE
CLIMATE CHANGE COURSE INDEX
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES15
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistointroducethelearnertothepurposeandrequirementsofISO14064:2006GreenhouseGasAccountingandVerificationasatoolforbusinessimprovement.
Anyoneinvolvedinthedevelopment,implementationandmanagementofGHGbasedonISO14064.IfyouplantocompleteotherGHGtraining,suchasinternalauditingandtheLeadAuditorTraining,youwillreceive,duringthistraining,theknowledgeandunderstandingofISO14064uponwhichtobuildauditingskills.
Formative assessment:Practicalworkshopexercises
Thiscoursecovers:•AnoverviewofthepurposeandrequirementsofISO14064:2006•Howapplyingthesecanimproveyourbusinessmethods•AnoverviewoftoolstodevelopprogramsaimedatreducingGreenhouseGas(GHG)emissions•Thepurpose,requirementsandthecertificationprocess
1Day
CC1-1
Pre-requisites:None
CLIMATE CHANGE
ISO 14064:2006 – AWARENESS TRAINING – GREENHOUSE GAS ACCOUNTING AND VERIFICATION
16
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidelearnerswiththeknowledgeandskillsneededtomastertheindependentpartsoftheISO14064standard,quantifyandreporttheGHGinventory,andplan,implementandreportverificationagainstthestandard.Thisallowsyoutothentrackprogressimprovementorcontainmentactions.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofGHGbasedonISO14064.
Formative assessment:Practicalworkshoprole-playexercisesSummative assessment:Writtenknowledgeassessment
ThisCourseCovers:•GHGconceptandbackground•GHGInventory(ISO14064-1):Quantificationprocessandreporting•Verification:Methodology,processdevelopment,implementationandreporting
2Days
CC1-2
Pre-requisites:ISO14064:2006–AwarenessTraining–GreenhouseGasAccountingandVerification
CLIMATE CHANGE
ISO 14064:2006 – INTERNAL AUDITOR TRAINING – GREENHOUSE GAS ACCOUNTING AND VERIFICATION
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES17
ISO 22716:2007 – Awareness Training for Cosmetic Industry – Good Manufacturing Practices (GMP)
COURSE DESCRIPTION REFERENCE PAGE
CI 1-1 18
ISO 22716:2007 – Interpretation and Audit Training for Cosmetic Industry – Good Manufacturing Practices (GMP)
CI 1-2 19
COSMETIC INDUSTRY
COSMETIC INDUSTRY COURSE INDEX
18
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistointroducethelearnertotherequirementsofGoodManufacturingPractices(GMP)fortheCosmeticIndustryfollowingtheISO22716:2007.
Thecourseisanintroductionforanyoneinvolvedinthedevelopment,implementationandmanagementofGMPfortheCosmeticIndustry,particularlyrelevantforthoseorganisationsthatproducecosmeticproductsandneedtobecomecomplianttoGMP.
Formative assessment:Practicalworkshopexercises
Thiscoursecoversthe:•BasicprinciplesofhowtoapplyGMPinafacilitythatproducesfinishedcosmetic product•Pharmaceuticalproductsupplychainsforcosmeticproductsfromtheproducersofrawmaterialstomanufacturersoffinishedproducts•Thespecialrequirementsneededtobuildaqualitymanagementsystem(QMS)accordingtotheGMPprinciplesandfollowingtheISO22716articles
1Day
CI1-1
Pre-requisites:None
ISO 22716:2007 – AWARENESS TRAINING FOR COSMETIC INDUSTRY – GOOD MANUFACTURING PRACTICES (GMP)
COSMETIC INDUSTRY
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES19
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwiththeskillsandknowledgetoauditGoodManufacturingPractises(GMP)fortheCosmeticIndustry.Thelearnerwillbeskilledtoassessthedesign,implementationandimprovementoforganisation’sGMPtotherequirementsofISO22716.
Anyoneinvolvedinthedevelopment,implementationandmanagementofGMPfortheCosmeticIndustry,particularlyrelevantforthoseorganisationsthatproducecosmeticproductsandneedtobecomecomplianttoGMP.
Formative assessment:SimulatedinternalauditconductedthroughcasestudiesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Explaintheprinciples,processesandtechniquesusedforGMPandthesignificanceofthesefortheCosmeticIndustry•Possessin-depthknowledgeoftheISO22716auditandcertificationprocess•HavetheskillsandknowledgeneededtoconductthirdpartyauditsagainsttherequirementsoftheISO22716GoodManufacturingPractise(GMP)fortheCosmeticIndustry•SupportyourclaimaspartoftheoverallrequirementsforregistrationasRegisteredAuditor
3Day
CI1-2
Pre-requisites:None
COSMETIC INDUSTRY
ISO 22716:2007 – INTERPRETATION AND AUDIT TRAINING FOR COSMETIC INDUSTRY – GOOD MANUFACTURING PRACTICES (GMP)
20
ISO 50001:2011 – Awareness Training – Energy Management Systems
COURSE DESCRIPTION REFERENCE PAGE
ISO 50001:2011 – Lead Auditor Training – Energy Management Systems
EnM 1-1 21
EnM 1-3 23
ISO 50001:2011 – Internal Auditor Training – Energy ManagementSystems EnM 1-2 22
ENERGY MANAGEMENT
ENERGY MANAGEMENT COURSE INDEX
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES21
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistointroducethelearnertotherequirementsforanorganisationtoestablish,implement,maintainandimproveanEnergyManagementSystem(EnMS).TheISO50001isanewinternationalstandardthatprovidesaframeworktohelpyoumanagetheenergysupplyandconsumptioninorganisations.TheISO50001EnergyManagementSystemstandardappliestoallaspectsofenergyuseandenablesyoutohelpanorganisationtakeasystematicapproachtoachievingcontinualimprovementofenergyperformance.
Anyoneinvolvedinthedevelopment,implementationandmanagementofanEnMSbasedonISO50001.IfyouplantocompleteotherEnMStraining,suchastheInternalAuditorandtheLeadAuditorTraining,youwillreceive,duringthiscourse,theknowledgeandunderstandingofISO50001uponwhichtobuildauditingskills.
Formative assessment:Practicalworkshopexercises
Attheendofthiscourseyouwillbeableto:•UnderstandtheguidanceandapplicationforenergymanagementsystemsprovidedbyISO50001•ExplainthepurposeofISO50001andthebenefitstoanorganisationofusingthe standard•Outlinekeyconceptsandapproachestoanenergymanagementsystem•Describe,withreferencetoPlan–Do–Check–Actcycle,thestructure,scopeandpurposeofISO50001•Identifysourcesoflawandsourcesofinformationonenergymanagementlegislation•OutlinekeyISO50001definitions,terminologyandbrieflysummariserelevantenergymanagementlegislation•OutlinethekeyrequirementsofISO50001
1Day
EnM1-1(SuccessfulcompletionofthistrainingandtheInternalEnMSAuditorTrainingfulfilpartofthetrainingrequirementsforcertificationasanInternalEnMSAuditorwiththeInternationalRegisterofCertifiedAuditors(IRCA).)
Pre-requisites:None
ENERGY MANAGEMENT
ISO 50001:2011 – AWARENESS TRAINING – ENERGY MANAGEMENT SYSTEMS
22
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidetheleanerwiththeknowledgeandskillsneededtoperforminternalauditsofyourorganisation’senergymanagementsystems(EnMS)againsttheISO50001requirements.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofanEnMSbasedonISO50001.Thiscourseisrelevanttoyouifyouareanexperiencedmanagementsystemauditorwithanunderstandingoftheprinciplesandconceptsunderlyingenergymanagementand/oraprofessionalwhoseeksanunderstandingoftheskillsrequiredtoauditagainstISO50001.
Formative assessment:PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment
Attheendofthiscourseyouwillbeableto:•DescribethepurposeofanEnMS•Explaintheprinciples,processesandtechniquesusedfortheassessmentandmanagementofrisk,includingthesignificanceoftheseforEnMSauditors•Explainthepurpose,contentandinter-relationshipofISO50001andthelegislativeframeworkrelevanttoanEnMS•Undertaketheroleofaninternalauditortoplan,conduct,reportandfollow-upanauditinaccordancewithISO19011andbyinterpretingtherequirementsofISO50001
2Days
EnM1-2
Pre-requisites:None
ISO 50001:2011 – INTERNAL AUDITOR TRAINING – ENERGY MANAGEMENT SYSTEMS
ENERGY MANAGEMENT
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES23
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourse istoprovidethe leanerwiththeknowledgeandskillsneededtocarryoutauditsofEnergyManagementSystems(EnMS).
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofanEnMSbasedonISO50001.
Formative assessment:PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment
Attheendofthiscourseyouwillbeableto:•ExplainthepurposeofISO50001andthebenefitstoanorganisationofusingthe Standard•Outlinekeyconceptsandapproachestoanenergymanagementsystem•Describe,withreferencetoPlan–Do–Check–Actcycle,thestructure,scopeandpurposeofISO50001•OutlinekeyISO50001definitionsandterminology•Brieflysummariserelevantenergymanagementlegislation•Identifysourcesoflawandsourcesofinformationonenergymanagementlegislation•Describetheprinciples,processesandtechniquesusedfortheassessmentofriskandthesignificanceoftheseinallenergymanagementsystems•OutlineandinterprettherequirementsoftheISO50001managementsystems specification in the context of an audit•EffectivelyplanandconductanauditofthemanagementandoperationofanorganisationinaccordancewiththerequirementsofrelevantEnMSauditcriteria•Reporttheaudit,includingwritingvalid,factualandvalue-addingnonconformity reports•Undertakeauditfollow-upactivities,includingevaluatingtheeffectivenessof corrective and preventive action
5Days
EnM1-3:ThiscourseisaccreditedbyInternationalRegistrationofCertifiedAuditors(IRCA).
Pre-requisites:LearnersshouldhavesomepriorexperienceofEnergyManagementSystemsorISO50001beforeattendingthistraining.
ENERGY MANAGEMENT
ISO 50001:2011 – LEAD AUDITOR TRAINING – ENERGY MANAGEMENT SYSTEMS
24
ISO 14001:2004 – Awareness Training – Environmental Management Systems
COURSE DESCRIPTION REFERENCE PAGE
ISO 14001:2004 – Internal Auditor Training – Environmental Management Systems
EM 1-1 25
EM 1-3 27
ISO 14001:2004 – Implementation Course – Environmental Management Systems
ISO 14001:2004 – Lead Auditor Course – Environmental Management Systems
EM 1-2 26
EM 1-4 28
ENVIRONMENTAL MANAGEMENT
ENVIRONMENTAL MANAGEMENT COURSE INDEX
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES25
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwithanoverviewofthepur-poseandrequirementsofISO14001asatoolforthemanagementofenvironmentalaspectsandimpacts.
Anyoneinvolvedinthedevelopment,implementationandmanagementofEMSinanorganisationbasedonISO14001:2004.
Formative assessment:Practicalworkshopexercises
Thiscoursecovers:•Purposeofanenvironmentalmanagementsystem•ExplanationoftheISO14001standard•RequirementsandlegislativeframeworkrelevanttoanEMS
1Day
EM1-1
Pre-requisites:None
ENVIRONMENTAL MANAGEMENT
ISO 14001:2004 – AWARENESS TRAINING – ENVIRONMENTAL MANAGEMENT SYSTEMS
26
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwithaframeworktohelpindeveloping,implementingandmaintaininganeffectiveEMSstrategywhilemeetingtheISO14001:2004requirements.
Anyoneinvolvedinthedevelopment,implementationandmanagementofEMSbasedonISO14001:2004.
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Assesstheenvironmentalaspectsandimpactsasthebasisof‘whattomanage’•Identifyandmanagethelegalandotherrequirementssothatyoucandeveloptheenvironmentalpolicy,objectivesandstrategyfortheEMS•Determineappropriateoperationalcontrols•Developaneffectivetrainingprogram•DeviseeffectiveEMSdocumentation
2Days
EM1-2
Pre-requisites:BasicawarenessofISO14001:2004.
ISO 14001:2004 – IMPLEMENTATION COURSE – ENVIRONMENTAL MANAGEMENT SYSTEMS
ENVIRONMENTAL MANAGEMENT
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES27
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththerelevantskillsandknowledgeneededtoperforminternalauditsonenvironmentalmanagementsystemsandtocontributetothecontinualimprovementofthemanagementsystem.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofEMSbasedonISO14001:2004.
Formative assessment:Practicalworkshopsandrole-playexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Describetheresponsibilitiesofaninternalauditoranddescribetheroleofinternalauditinthemaintenanceandimprovementofmanagementsystems•ExplainthepurposeandstructureofISO14001,andexplaintheprinciples,processandselectedtechniquesusedfortheassignmentandmanagementofenvironmentalaspectsandimpacts,includingthesignificanceoftheseforEMS auditors•Planandprepareforaninternalaudit,gatherauditevidencethroughobservation,interviewandsamplingofdocumentsandrecords•Writefactualauditreportsthathelptoimprovetheeffectivenessofthemanagementsystem•Suggestwaysinwhichtheeffectivenessofcorrectiveactionmightbeverified
2Days
EM1-3
Pre-requisites:None
ENVIRONMENTAL MANAGEMENT
ISO 14001:2004 – INTERNAL AUDITOR TRAINING – ENVIRONMENTAL MANAGEMENT SYSTEMS
28
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththerelevantskillsandknowledgetocarryoutauditsofenvironmentalmanagementsystems(EMS)againstISO14001.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofEMSbasedonISO14001:2004.
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledge
Oncompletionofthiscourseyouwillbeableto:•MeetthetrainingrequirementsforregistrationasanEMSAuditor•Applyanin-depthknowledgeofthepurposeofanenvironmentalmanagementsystemsandtheISO14001auditandcertificationprocess•Describetheprinciples,processesandtechniquesusedfortheassessmentofriskandthesignificanceoftheseinallenvironmentalmanagementsystems•Applytheskillsandknowledgeneededtoconductthird-partyauditsagainsttherequirementsoftheISO14001EnvironmentalManagementSystems
5Days(Pleasenote:Forthiscourseasplitdate5-dayoptionisavailable.Thisgivesyoutimetoreflectonnewmaterialbeforeyousitthefinalexam.)
EM1-4:
Pre-requisites:LearnershouldhavesomepriorexperienceofEnvironmentalManagementSystemsbeforeattendingthecourse.
ENVIRONMENTAL MANAGEMENT
ISO 14001:2004 – LEAD AUDITOR COURSE – ENVIRONMENTAL MANAGEMENT SYSTEMS
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES29
Fire Fighting Level 1
COURSE DESCRIPTION REFERENCE PAGE
FF1-1 30
FIRE FIGHTING
FIRE FIGHTING COURSE INDEX
30
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskilltooperatebasicfirefightingequipmentandperformbasicfirefightingprocedures.
Anyonerequiredtorespondtoafireinanemergencysituation,FireResponseTeamMembersandallemployees.
Formative assessment: PracticalworkshopexercisesSummative assessment: WrittenKnowledge/practicalassessment
1Day
FF1-1
Pre-requisites:None
Course Outline:Thiscoursecovers:•FireFighting•TheScene•PrinciplesofFireFighting•CombustionofFire•CausesofFire•TypesofFire•SpreadingofFire•ExtinguishersandOtherEquipment•FireTechniques
FIRE FIGHTING
FIRE FIGHTING LEVEL 1
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES31
First Aid Level 1
COURSE DESCRIPTION REFERENCE PAGE
First Aid Level 3
FA 1-2 32
FA 1-3 34
First Aid Level 2 FA 1-2 33
FIRST AID
FIRST AID COURSE INDEX
32
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Assessment Requirements:
Thepurposeofthiscourseistointroducethelearnertobasicfirstaidprinciplesaswellasthenecessaryskillsandknowledgetorenderbasicfirstaid.
Anyonerequiredtorenderfirstaid,generalstaffandcontractors.
Formative assessment: PracticalworkshopexercisesSummative assessment: Practicalassessment
2Days
FA1-1
Pre-requisites:None
Course Outline:Thiscoursecovers:•EmergencySceneManagement•BasicAnatomyandPhysiology•PatientManagement•Airway,BreathingandCirculation(ABC)•Choking•BleedingWounds•Breaks(Fractures)•Burns•Shock,UnconsciousnessandFainting•HeadandSpinalInjuries•PatientRecovery
FIRST AID LEVEL 1
FIRST AID
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES33
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskilltoperformprimaryemergencyfirstaidaswellasin-depthknowledgeofthehumananatomyandprimaryemergencycare.
FirstAiderswithLevel1(Advancement/Expiry).
Formative assessment: PracticalworkshopexercisesSummative assessment: WrittenKnowledge/practicalassessment
Thiscoursecovers:•ThePrincipleofFirstAidandSafety•AnatomicalSystems(Skeletal;Circulatory;Respiratory;Digestive;Nervous;Excretory)•CasualtyManagement•ArtificialRespiration•CPR–OneRescuer(Adult)•CPR:DifferenceswithChildren•Choking•WoundsandBleeding•Shock,UnconsciousnessandFainting•Fractures•Burns•HeadandSpinalInjuries•EnvironmentalIllnessandInjuries•Poison,BitesandStings
3Days
FA1-2
Pre-requisites:FALevel1
•JointInjuriesandRescueCarryMethods•ChestInjuries•HandInjuries•EyeInjuries•ChestPainsandParalysis•Epilepsy•ManagementofForeignObjects
FIRST AID
FIRST AID LEVEL 2
34
Purpose of this Course:
Who should attend?
Course Duration: Course Reference:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskilltoperformrespondtohealthemergenciesandprovidefirstaidatadvancedlevel.
FirstAiderswithLevel2(Advancement/Expiry).
Formative assessment: PracticalworkshopexercisesSummative assessment: WrittenKnowledge/practicalassessment
4Days FA1-3
Pre-requisites:FALevel2
Course Outline:Thiscoursecovers:•PrinciplesofBasicFirstAidandSafety•ArtificialRespiration•C.P.R.(OneandTwoRescuer):AdultandInfant•Choking•WoundsandBleeding•Shock,UnconsciousnessandFainting•Fractures•Burns•HeadandSpinalInjuries•MultipleInjuryManagement•ChildandInfantResuscitation•PelvicandAbdominalInjuries•EnvironmentalIllnessandInjuries•Poisoning,BitesandStings•JointInjuries•ChestInjuries•HandInjuries•EyeInjuries•ChestPainandParalysis•Fits•ManagementofForeignObjects
•SoftTissueInjuries•Bones•EmergencyChildBirth•PsychologicalFirstAid•WaterAccidents•AnatomicalTerms•AnatomyoftheHeart•FunctionofBlood•RespiratorySystem•GasExchange•DigestiveSystem•KidneySystem•PeripheralNervousSystem•OpenAbdominalWounds•ClosedAbdominalWounds•TreatmentAbdominalWounds•TreatmentOpenAbdominal•ComplicationsAbdominalWounds•DiabeticEmergency•DiabeticTreatment•AllergyTreatment•ChildandInfantC.P.R.
FIRST AID
FIRST AID LEVEL 3
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES35
BRC – Awareness Training Course – Packaging and Packaging Materials
COURSE DESCRIPTION REFERENCE PAGE
BRC – Internal Auditor Training Course – Global Standard for Food Safety
FT 1-1 36
FT 1-3 38
BRC – Implementation Training Course – Packaging and Packaging Materials
Food Hygiene Training Course
FSSC 22000:2011 – Awareness Training – Food Safety System Certification
FSSC 22000:2011 – Internal Auditor Training – Food Safety System Certification
ISO 22000:2005 – Awareness Training – Food Safety Management Systems
FSSC 22000:2011 – Implementation and Documentation Training – Food Safety System Certification
FSSC 22000:2011 – Lead Auditor Training – Food Safety System Certification
ISO 22000:2005 – Implementation Training – Food Safety Management Systems
HACCP Awareness Training
ISO 22000:2005 – Internal Auditor Training – Food Safety Management Systems
HACCP Implementation and Auditing Training
ISO 22000:2005 – Lead Auditor Training – Food Safety Management Systems
Food Hygiene Sense Level 1
Food Safety (Award) Level 2
Food Safety (Award) Supervisory Level 3
FT 1-2 37
FT 2-1 39
FT 3-1 40
FT 3-3
FT 5-1
42
46
FT 3-2 41
FT 3-4
FT 5-2
43
47
FT 4-1
FT 5-3
FT 4-2
FT 5-4
FT 6-1
FT 6-2
FT 6-3
44
48
45
49
50
51
52
FOOD TRAINING
FOOD TRAINING COURSE INDEX
36
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithanunderstandingandfoundationonthecertificationprocessandprovidesbackgroundontheGlobalStandardforPackagingandPackagingMaterialsandhowitcanimproveyourbusinessmethods.
Anyone involved indevelopment, implementationandmanagementofcertificationfortheBRCGlobalStandardforPackagingandPackagingMaterials.
Formative assessment:Practicalworkshopexercises
Thiscoursecovers:•ThegeneralprinciplesoftherequirementsoftheGlobalStandardforPackagingandPackagingMaterials•TheconceptsofwhatisneededtodevelopandimplementapracticaldocumentedsystemtocomplywiththeStandard’srequirements•HowcertificatedauditsagainsttheStandardoperateandwhatisinvolvedinan audit•Theprinciplesofthird-partycertification
1Day
FT1-1
Pre-requisites:None
BRC – AWARENESS TRAINING COURSE – PACKAGING AND PACKAGING MATERIALS
FOOD TRAINING
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES37
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwiththerelevantknowledgeandskilltoimplementandmaintainaneffectivestrategythatmeetstheBRCGlobalStandardforPackagingandPackagingMaterials.
Productionsitetechnicalandqualitymanagers,certificationbodypersonneloranyoneinvolvedintheimplementationorauditingrelatedtotheStandard.
Formative assessment:Casestudiesandpracticalworkshopexercises
Oncompletionofthiscourseyouwillbeableto:•UnderstandtherequirementsoftheBRCGlobalStandardforPackagingandPackagingMaterials•Implementthestandardrequirements•UnderstandhowtoimplementagainsttheStandardrequirements
2Days
FT1-2
Pre-requisites:None
FOOD TRAINING
BRC – IMPLEMENTATION TRAINING COURSE – PACKAGING AND PACKAGING MATERIALS
38
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskillsneededtoperformaninternalauditagainsttheBRCschemeforfoodsafetyandqualitymanagement.
•Internalfoodsafetyauditors•Foodsafetymanagers•Qualityassurance,qualitycontrolorregulatoryaffairsmanagers•Departmentsupervisorsandconsultants•AnyoneinterestedingaininganinsightintotheBRCglobalstandardforfood safety
Formative assessment:Practicalworkshopsandrole-playexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Understandhoweachrequirementisauditedanddiscoverthedetailsof interpretation•Performeffectiveinternalauditsandbepreparedtopassthird-partyaudits•Understandthecomponentsofarobustsystem•Learnthetechniquesforreviewingprocedures/records,interviewingpersonnelandevaluatingon-siteoperationsthroughinteractiveworkshops•GaintherequiredknowledgeoftheBRCapproachtoproductcategories,audits and certification
3Days
FT1-3
Pre-requisites:None
BRC – INTERNAL AUDITOR TRAINING COURSE – GLOBAL STANDARD FOR FOOD SAFETY
FOOD TRAINING
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES39
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
SGS’sfoodhygienetrainingservicesensurethatyourorganisationcomplieswithindustry-standardfoodhygieneregulations.Ourfoodhygieneandsafetytrainingminimizesthechancesoffoodcontaminationorfoodpoisoning,protectingboththepublicandyourreputation.
Ifyourcompanyiswithinanyofthesecategories,youhavealegalobligationto:•Implementafoodsafetymanagementsystem•Ensurethatallmembersofstaffattendappropriatefoodhygienecourses•Maintainadequatefoodhygienestandards
Anyoneinvolvedinfoodindustry.
Formative assessment:PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE(whereapplicable)
Weissueafoodsafetyhygienecertificatetothoseattendingourcourses,whichare organized into three levels of training:•Level1:Coursesintendedforlowriskfoodhandlers,whodonotcomeintodirectcontactwithfood(e.g.barstaff,servers,kitchenporters)•Level2:Coursesintendedforhighriskfoodhandlers,whodocomeintocontactwithfood,orthosewithresponsibilityforacriticalcontrolpoint–ashighlightedwithinyourcompany’sHazardAnalysisCriticalControlPoint(HACCP)scheme•Level3:Coursesintendedforthoseinasupervisoryormanagementposition,whoareresponsibleforfoodhandlers
1-3Days
FT2-1
Pre-requisites:None
FOOD TRAINING
FOOD HYGIENE TRAINING COURSES
40
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
ThepurposeofthiscourseistoprovidethelearnerwithanunderstandingoftherequirementstheFoodSafetyManagement(FSM)standardFSSC22000.TheFoundationforFoodSafetyCertification,supportedbytheConfederationoftheFoodandDrinkIndustriesoftheEuropeanUnion(CIAA),hastakenownershipofthisnewcertificationschemeanditisnowbenchmarkedandrecognisedbytheGlobalFoodSafetyInitiative(GFSI).
AnyoneinvolvedinFSMoffoodmanufacturersthatprocessormanufactureanimalproducts,perishablevegetalproducts,productswithalongshelflifeand(other)foodingredientslikeadditives,vitaminsandbio-cultures.
Formative assessment:PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment
116166:Applybasicfoodsafetypractises
Thiscoursecovers:•AnoverviewofthepurposeandrequirementsofFSSC22000&ISO/TS22002-1•Howapplyingthesecanimproveyourbusinessmethods•Thepurposeofafoodsafetymanagementsystem(FSMS)•Thepurpose,requirementsandthecertificationprocessandhowitaidsthecontinualimprovementoftheFSMS
1Day
FT3-1
Pre-requisites:None
FSSC 22000:2011 – AWARENESS TRAINING – FOOD SAFETY SYSTEM CERTIFICATION
FOOD TRAINING
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES41
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
ThepurposeofthiscourseistointroducelearnerstotheconceptofFoodSafetySystemCertification(FSSC)22000Standardandtoprovideanunderstandingofhowtodevelopthedocumentationandimplementthesystemincompliancewithallrequirements.
AnyoneinvolvedinpreparingtheFSSC22000compliantdocumentationandimplementationrequirements.
Formative assessment:CasestudiesandpracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE
120403:Applygoodmanufacturingpracticesaspartofafoodsafetysystem
Oncompletionofthiscourseyouwillbeableto:•UnderstandtherequirementsofFSSC22000andISO/TS22002-1•Developandimplementthecompliancesystem•Determineappropriateoperationalcontrols•Developaneffectivetrainingprogram•DeviseeffectiveFSMSdocumentation
2Days
FT3-2
Pre-requisites:None
FOOD TRAINING
FSSC 22000:2011 – IMPLEMENTATION AND DOCUMENTATION TRAINING – FOOD SAFETY SYSTEM CERTIFICATION
42
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidelearnerswiththeknowledgeandskillsneededtoperforminternalauditsonfoodsafetymanagementsystems(FSMS)andtocontributetotheircontinualimprovement.
AnyoneinvolvedinpreparingtheFSSC22000compliantdocumentationandimplementationrequirements.
Formative assessment:CasestudiesandpracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Describetheresponsibilitiesofaninternalauditoranddescribetheroleofinternalauditinthemaintenanceandimprovementofmanagementsystems,inaccordancewithFSSC22000andISO19011•ExplainthepurposeandstructureofFSSC22000andISO/TS22002-1•Explaintheprinciples,processandselectedtechniquesusedfortheassignmentandmanagementofFSMSaspectsandimpacts,includingthesignificanceoftheseforFSMSauditors•Planandprepareforaninternalaudit,gatherauditevidencethroughobservation,interviewandsamplingofdocumentsandrecords•Writefactualauditreportsthathelptoimprovetheeffectivenessofthemanagementsystem•Suggestwaysinwhichtheeffectivenessofcorrectiveactionmightbeverified
2Days
FT3-3
Pre-requisites:LearnersareexpectedtohaveknowledgeoffoodsafetymanagementsystemsandFSSC22000beforeattendingthistraining.ThebackgroundknowledgeisprovidedontheFoodSafetyManagementSystemsAwarenessTraining.
FSSC 22000:2011 – INTERNAL AUDITOR TRAINING – FOOD SAFETY SYSTEM CERTIFICATION
FOOD TRAINING
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES43
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidelearnerswiththeknowledgeandskillsneededtoauditFoodSafetyManagementSystems(FSMS).Youlearntoassessthedesign,implementationandimprovementoforganisations’FSMStotherequirementsofFSSC22000.
AnyoneinvolvedinpreparingtheFSSC22000compliantdocumentationandimplementationrequirements.
Formative assessment:Practicalworkshoprole-playexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Possessin-depthknowledgeoftheFSSC22000auditandcertificationprocess•Havetheskillsandknowledgeneededtoconductthird-partyauditsagainsttherequirementsoftheFSSC22000FoodSafetyManagementSystemsCertificationstandard
5Days
FT3-4
Pre-requisites:Pleasenote:Priortoattendanceonthiscourseyoumustpossessthefollowing:•Experienceofworkingwithinthefoodchain(includingimplementingoroperatingamanagementsystem)•Understandingofrelevantkeyfoodsafetylegislation•Completionofprerequisitecourses(AwarenessFSSC22000andFSSC22000InternalAuditor)•KnowledgeofGoodPracticeguidesforAgriculture(GAP),Veterinary(GVP),Manufacturing(GMP),Hygiene(GHP),Production(GPP),Distribution(GDP)and/orTrading(GTP)–dependingonyourfoodchainsegment•UnderstandingoftheprinciplesofHACCPasdefinedbytheCodexAlimentarius
FOOD TRAINING
FSSC 22000:2011 – LEAD AUDITOR TRAINING – FOOD SAFETY SYSTEM CERTIFICATION
44
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithanoverviewofthepurposeandrequirementsofaHazardAnalysisandCriticalControlPoints(HACCP)certificationscheme.
Anyoneinvolvedinthedevelopment,implementationandmanagementofHACCPorGMPcertificationscheme.IfyouplantocompleteotherHACCPtraining,suchasinternalauditingandtheLeadAuditorTraining,youwillreceive,duringthiscourse,theknowledgeandunderstandingofHACCPuponwhichtobuildauditingskills.
Formative assessment:Casestudiesandpracticalworkshopexercises
•TherequirementsofHACCPcertification•CodexAlimentariusCommissionGoodManufacturingPractices•PreliminarystepstofullHACCP•Introductiontoprocedurewriting•OverviewofGMPaudits
1Day
FT4-1
Pre-requisites:None
FOOD TRAINING
HACCP AWARENESS TRAINING
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES45
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
ThepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskillneededtheimplementtherequirementsofHACCPManagementSystems.
Anyoneinvolvedinthedevelopment,implementationandmanagementofHACCPintheworkplace.
Formative assessment: PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE
123357:Conductahazardanalysiscriticalcontrolpoint(HACCP)studyinafoodhandlingenvironment
Oncompletionofthiscourseyouwillbeableto:•UnderstandtherequirementsoftheHazardAnalysisCriticalControlPoint(HACCP)standardandtheirexactrelationwithindustrialhygieneorfoodand product safety•DiscussthesevencoreHACCPPrinciplesformanagingrisksassociatedwithfoodandbeveragesafety•DevelopandimplementaHACCPplan
2Days
FT4-2
Pre-requisites:None
FOOD TRAINING
HACCP IMPLEMENTATION AND AUDITING TRAINING
46
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithanoverviewofthepurposeandrequirementsofISO22000forfoodsafetymanagementsystems.Thisincludeshowtomanageeffectiveinteractivecommunication,operateastructuredmanagementsystemandintegratetheprinciplesoftheHazardAnalysisandCriticalControlPoint(HACCP)system.
Anyoneinvolvedinthedevelopment,implementationandmanagementofaFSMSbasedonISO22000.IfyouplantocompleteotherFSMStraining,suchasinternalauditingandtheLeadAuditorTraining,youwillreceive,duringthistraining,theknowledgeandunderstandingofISO22000uponwhichtobuildauditingskills.
Formative assessment:Practicalworkshopexercises
Thiscoursecovers:•ThepurposeandrequirementsofISO22000•Howitcanimproveyourbusinessmethods•ThepurposeofaFoodSafetyManagementSystem(FSMS)•Thepurpose,requirementsandreasoningforISO22000:2005andhowitaidsthecontinualimprovementoftheFSMS
1Day
FT5-1
Pre-requisites:None
ISO 22000:2005 – AWARENESS TRAINING – FOOD SAFETY MANAGEMENT SYSTEMS
FOOD TRAINING
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES47
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
ThepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskilltobeabletoplanandpreparethedocumentsconsistentwiththeISO22000:2005requirementseffectively.
Anyoneinvolvedinthedevelopment,implementationandmanagementofaFSMSbasedonISO22000.
Formative assessment:PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE
9058:Maintainafoodsafetyprogramme
Oncompletionofthiscourseyouwillbeableto:•UnderstandthebasicsoftheISO22000FoodSafetyManagementSystem•KnowthedocumentsandtherequiredstructuretoimplementISO22000:2005•Explainandestablishworkinstructionsandtheprocedure•Reviewandimplementsystemdocumentation
2Days
FT5-2
Pre-requisites:None
FOOD TRAINING
ISO 22000:2005 – IMPLEMENTATION TRAINING – FOOD SAFETY MANAGEMENT SYSTEMS
48
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskillsneededtoperforminternalauditsonfoodsafetymanagementsystemsandtocontributetothecontinualimprovementofthemanagementsystem.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofaFSMSbasedonISO22000.
Formative assessment:Practicalworkshopexercises
Oncompletionofthiscourseyouwillbeableto:•Describetheresponsibilitiesofaninternalauditoranddescribetheroleofinternalauditinthemaintenanceandimprovementofmanagementsystems•Describe,withreferencetoprocessesinthefoodchainandthemodelofahazardanalysisbasedFoodSafetyManagementSystem,thepurposeandstructureofISO22000:2005•Plan,conductandreportaninternalauditofafoodsafetymanagementsysteminaccordancewithISO19011
2Days
FT5-3
Pre-requisites:ISO22000:2005Awareness-FoodSafetyManagementSystems.
ISO 22000:2005 – INTERNAL AUDITOR TRAINING – FOOD SAFETY MANAGEMENT SYSTEMS
FOOD TRAINING
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES49
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskillsneededtoassessthedesign,implementationandimprovementoforganisations’FSMStotherequirementsofISO22000:2005.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofaFSMSbasedonISO22000.
Formative assessment:Practicalworkshopexercises
Oncompletionofthiscourseyouwillbeableto:•Possessin-depthknowledgeoftheISO22000auditandcertificationprocess•HavetheskillsandknowledgeneedetoconductthirdpartyauditsagainsttherequirementsoftheISO22000FoodSafetyManagementSystems•BeabletosupportyourclaimaspartoftheoverallrequirementsforregistrationasRegisteredLeadAuditor
5Days
FT5-4
Pre-requisites:Pleasenote:Priortoattendanceofthistrainingyoumustpossessknowledgeofthefollowing:•Experienceofworkingwithinthefoodchain(includingimplementingoroperatingamanagementsystem)•Understandingofrelevantkeyfoodsafetylegislation•Completionofprerequisitecourses(AwarenessISO22000andISO22000InternalAuditor)•KnowledgeofgoodPracticeguidesforAgriculture(GAP),Veterinary(GVP),Manufacturing(GMP),Hygiene(GHP),Production(GPP),Distribution(GDP)and/orTrading(GTP)-dependingonyourfoodchainsegment•UnderstandingoftheprinciplesofHACCPasdefinedbytheCodexAlimentarius
FOOD TRAINING
ISO 22000:2005 – LEAD AUDITOR TRAINING – FOOD SAFETY MANAGEMENT SYSTEMS
50
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwithalevelofunderstandingonthebasicprincipleasoffoodhygieneandtoenablethelearnertoimprovehygienestandardsandhelppreventfoodpoisoning.
Anyonewhoisalowriskfoodhandler.Thiscourseiscommonlyattendedbylearnersnewtotheworkplaceoraspartofanintroductionprogramme,fore.g.restaurant/hotelwaiters,rawfoodpreparers,freshproducehandlersinsupermarkets,packagedfoodfactoryworkers,kitchenporters,foodwarehousestaff,cleaner,etc.
Formative assessment:Practicalworkshopexercises
Thiscoursecovers:•Anintroductiontofoodsafety•Microbiologicalhazards•Contaminationhazardsandpests•HACCPandtemperature•Hygiene(personalandenvironmental)•Cleaninganddisinfection•Pestcontrol•Wastecontrol
4Hours(1/2day)
FT6-1
Pre-requisites:None
FOOD TRAINING
FOOD HYGIENE SENSE LEVEL 1
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES51
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwithpracticalknowledgeofthefundamentalsofgoodpracticeandsafefoodhandling.Thiscoursealsoprovidesadetailedlookatthecoreconceptsoffoodhygiene.
Anyonewhoisworkingasahighriskfoodhandlerinthecatering,hospitality,foodretailorfoodmanufacturingindustries.Thiscourseisamustforfront-linestaffandemployeeswhoarepreparingfood.
Formative assessment:CasestudiesandpracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeabletodefinesafefood,foodhygiene,foodpoisoning,contamination,cross-contaminationandpathogens,andunderstandthecostofpoorhygiene.
ThisCoursecovers:•Anintroductiontofoodsafety•Basicbacteriology•Foodpoisoningandfood-bornedisease•Preventionoffoodcontamination•Contaminationandprevention•Purchasetoservice
1Day
FT6-2
Pre-requisites:None
•Hygiene(personalandenvironmental)•Designandconstruction•Foodpestsandcontrol•Cleaninganddisinfection•Wastemanagement•Foodsafetylegislation
FOOD TRAINING
FOOD SAFETY (AWARD) LEVEL 2
52
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththeessential,practicalinformationandcompetencetoenablethemtomanagestafftoprovidesafefood.
Thiscourseisrecommendedforteamleaders,supervisors,middlemanagementaswellaspeoplerunningtheirownbusinesswherehigh-riskfoodsarehandled.
Formative assessment:PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Defineallergicresponse,contamination,convalescentcarriers,foodbornedisease,foodpoisoning,foodsafetymanagement,healthycarrier,high-riskfoods,incubationperiod,onsetperiodandpathogens•Explainhowfoodhygieneisanintegralpartoffoodsafetymanagementsystems
Thiscoursecovers:•Thecostoffoodpoisoning•Bacteriology•Bacterial,non-bacterialfoodpoisoningandfoodborneinfections•HazardanalysisandHACCP•Foodcontaminationanditsprevention•Hygiene(personalandenvironmental)•Foodstorageandtemperaturecontrol
3Days
FT6-3
Pre-requisites:FoodSafety(Award)Level2Course
•Foodpreservation•Designandconstructionoffoodpremisesandequipment•Cleaninganddisinfection•Pestcontrol•Wastemanagement•Legislation
FOOD TRAINING
FOOD SYFETY (AWARD) SUPERVISORY LEVEL 3
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES53
Confined Space Entry Course
COURSE DESCRIPTION REFERENCE PAGE
Inspections Course
GEN 1-1 54
GEN 3-1 56
Hazardous Chemical Substances (HCS) Awareness Course
Laboratory Safety Course
Lock out / Tag out Course
Planned Task Observation Course (PTO)
Office Safety and Ergonomics Course
Working at Heights Course
Work Permit System Course
GEN 2-1 55
GEN 4-1 57
GEN 5-1 58
GEN 7-1 60
GEN 6-1 59
GEN 8-1 61
GEN 9-1 62
GENERAL
GENERAL COURSE INDEX
54
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskilltobecapabletosafelyperformproceduresandpoliciesrelatingtoentering,workingandexitinginconfinedspaces.Thiscoursewillalsoprovidethelearnerwiththeknowledgetobeabletoidentifyconfinedspacehazardsandprecautionsrequiredtoworksafely.
Managementandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheworkplaceandinparticularallpersonswhoarerequiredtooperateandmanageoperationsinaconfinedspace.
Formative assessment: PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Discussthelegalrequirementsandregulationsrelatingtoconfinedspaces•Examineenteringandoperatinginaconfinedspace•Discussaconfinedspaceentrypermitsystem•Dealwithemergenciesinaconfinedspace
1Day
GEN1-1
Pre-requisites:None
GENERAL
CONFINED SPACE ENTRY COURSE
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES55
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
ThepurposeofthiscourseistoprovidethelearnerwithanunderstandingandawarenessofthemanagementandcontrolofHCSintheworkplace.
Managementandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheworkplaceandinparticularallpersonswhoarerequiredtomanageandcontrolHCS.
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE
120370:Monitorandmakerecommendationsontheapplicationofhealthandsafetyprinciplesregardinghazardoussubstancesintheworkplace
Oncompletionofthiscourseyouwillbeableto:•DiscussthelegalrequirementsandregulationsrelatingtoHCS•ExplainthehandlingofHCS•DiscussthelabellingandusageofHCS•Discussmaterialsafetydatasheets•ScrutinisethetransportationanddisposalofHCS
1Day
GEN2-1
Pre-requisites:None
GENERAL
HAZARDOUS CHEMICAL SUBSTANCES (HCS) AWARENESS COURSE
56
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskilltoconducteffectiveinspectionsintheworkplace.
Management,HealthandSafetyRepresentativesandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheworkplaceandinparticularallpersonswhoarerequiredtoconductinspectionsoftheworkplace.
Formative assessment: PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE
120333:Conduct,reportandfollow-uponapre-use,safetyand/orauditinspection
Oncompletionofthiscourseyouwillbeableto:•Explainthelegalrequirementsandregulationsregardinginspections•Differentiatebetweenthetypesofinspections•Plantheinspection•Developachecklist•Determineteammembers•Conducttheinspectionandwriteareport•Determineandprioritiserisks•Makerecommendationsandfollow-upprocedures
1Day
GEN3-1
Pre-requisites:None
GENERAL
INSPECTIONS COURSE
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES57
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwithanintegratedoverviewoftherequirementsandcurrentbestpracticesinlaboratorysafety.
Management,HealthandSafetyRepresentatives,Laboratorypersonnelandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesinthelaboratoryenvironment.
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Discussthestatutoryregulationsregardingalaboratory•Explainthehealth,safetyandenvironmentalaspects•Interpretthesafehandlingandstorageofequipmentandreagentsinalaboratory•Practiceeffectivehousekeepinginalaboratory•Establishemergencyproceduresinalaboratory
1Day
GEN4-1
Pre-requisites:None
GENERAL
LABORATORY SAFETY COURSE
58
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskilltoapplytheprocesstoisolate,lockout/tagoutdifferentformsofenergytopreventaccidentalandunauthorisedactivation.
Management,supervisorandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheworkplaceandinparticularallpersonswhoarerequiredtoconductmaintenance,inspections,planning,etc.ofequipmentandprocesses.
Formative assessment: PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Discussthelegalrequirementsregardinglockout/tagout•Identifytheimportanceofproperlockout/tagoutprocedures•Determinewhetheranemployeeisauthorisedtoperformlockout/tagout•Recognisetherequiredtasksoftheauthorisedemployeeduringlockout/tagout•Recogniselocksystemsandtagsforlockout/tagout•Identifythespecialprovisionsofalockout/tagoutsystem•Identifyrecommendedcontrolstominimiseoreliminatecommonhazards
1Day
GEN5-1
Pre-requisites:None
GENERAL
LOCK OUT / TAG OUT COURSE
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES59
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskillneededtoattendtothebasichealthandsafetyconcernsintheirworkenvironment.
Allpersonsinvolvedinthemanagementandcontrolandhealth,safetyandenvironmentalissuesintheworkplace.
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Discussthelegalrequirementsgoverningissuesrelatedtoofficesafety•Discussofficehazardidentificationandriskassessment•Manageofficesafetyandergonomics•Discusssecurityandfireprecautions•Explainemergencyprocedures
1Day
GEN6-1
Pre-requisites:None
GENERAL
OFFICE SAFETY AND ERGONOMICS COURSE
60
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Assessment Requirements:
Unit Standard Reference:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskilltoeffectiveconductplannedtaskobservationintheworkplace.
Managers,Supervisors,HealthandSafetyRepresentativesandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheworkplaceandinparticularallpersonswhoarerequiredtoconductplannedtaskobservationsaspartoftheirdailytasks.
Formative assessment: PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment.workplaceassessment,POE
120337:Demonstrateknowledgepertainingtothepreparation,conducting,recordingandfollow-upactionsofaplannedtaskobservationinaworkingplace
1Day
GEN7-1
Pre-requisites:None
GENERAL
PLANNED TASK OBSERVATION COURSE (PTO)
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES61
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskilltosafelyexecutetheirdutieswhenworkingatelevatedpositions.
Managers,Supervisors,HealthandSafetyRepresentativesandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheworkplaceandinparticularallpersonswhoarerequiredtoworkatelevatedpositions.
Formative assessment: PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment.workplaceassessment,POE
120362:Monitor,reportandmakerecommendationspertainingtospecifiedrequirementsintermsofworkingatheights
Oncompletionofthiscourseyouwillbeableto:•Describetherequirementstosafelyperformworkinelevatedpositions•Describetherequirementstocorrectlyinspect,careforandstorefallarrestequipment•Describethesafety,healthandenvironmentalprincipleswithregardstoworkingplatforms,ladders,scaffoldsandwalkwaysinelevatedpositions
1Days
GEN8-1
Pre-requisites:None
GENERAL
WORKING AT HEIGHTS COURSE
62
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskilltoapplytheelementaryrequirementsofaworkpermitsystem.
Allpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheworkplaceandinparticularallpersonswhoarerequiredtoconductoperationsgovernedbyaworkpermitsystem.
Formative assessment: PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment.workplaceassessment,POE
120359:Monitor,reportandmakerecommendationsontherequirementsapplicabletopermittoworksystemsinaworkingenvironment
Oncompletionofthiscourseyouwillbeableto:•Demonstrateanunderstandingoftheunderlyingprinciplesofapermitsystem•Demonstrateanunderstandingofpermitrequirements•Participateinmeetingpermitrequirements•Retrievepermitoncompletionofworkorwhenpermitconditionschange
1Day
GEN9-1
Pre-requisites:None
GENERAL
WORK PERMIT SYSTEM COURSE
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES63
INFORMATION SECURITY MANAGEMENT COURSE INDEX
ISO 27001:2005 – Awareness Training – Information SecurityManagement Systems
COURSE DESCRIPTION REFERENCE PAGE
ISO 27001:2005 – Lead Auditor Training – Information SecurityManagement Systems
ISM 1-1 64
ISM 1-3 66
ISO 27001:2005 – Internal Auditor Training – Information SecurityManagement Systems ISM 1-2 65
INFORMATION SECURITY MANAGEMENT
64
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistointroducethelearnertothepurposeandrequirementsofISO27001:2005InformationSecurityManagementSystems(ISMS)asatoolforbusinessimprovement.
Anyoneinvolvedinthedevelopment,implementationandmanagementofanISMSbasedonISO27001.IfyouplantocompleteotherISMStraining,suchasInternalAuditorandtheLeadAuditorTraining,youwillreceive,duringthistraining,theknowledgeandunderstandingofISO27001uponwhichtobuildauditingskills.
Formative assessment:Practicalworkshopexercises
Thiscoursecovers:•AnoverviewofthepurposeandrequirementsofISO27001:2005•Howapplyingthesecanimproveyourbusinessmethods•ThepurposeofanInformationSecurityManagementSystem(ISMS)•Thepurpose,requirementsandthecertificationprocessandhowitaidsthecontinualimprovementoftheISMS
1Day
ISM1-1
Pre-requisites:None
INFORMATION SECURITY MANAGEMENT
ISO 27001:2005 – AWARENESS TRAINING – INFORMATION SECURITY MANAGEMENT SYSTEMS
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES65
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidelearnerswiththeknowledgeandskillsneededtoperforminternalauditsonanorganisation’sInformationSecurityManagementSystems(ISMS)andtocontributetotheircontinualimprovement.Thetraininghelpsyouidentifyandcontrolthethreatsanorganisationfacesfromanyinformationsecuritycontrollapsesandhowtoeffectivelyputinplacemeasurestoaddressthoserisks.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofanISMSbasedonISO27001.
Formative assessment:Practicalworkshoprole-playexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•DescribetheresponsibilitiesofaninternalauditoranddescribetheroleofinternalauditinthemaintenanceandimprovementofISMS,inaccordancewithISO27001andISO9001•DescribewithreferencetothePlan-Do-Check-Act(PDCA)cycletherequirementsofISO27001:2005•ExplainthepurposeandstructureofISO27001•Planandprepareforaninternalaudit,gatherauditevidencethroughobservation,interviewandsamplingofdocumentsandrecords•WritefactualauditreportsthathelptoimprovetheeffectivenessoftheISMS•Suggestwaysinwhichtheeffectivenessofcorrectiveactionmightbeverified
2Days
ISM1-2
Pre-requisites:None
ISO 27001:2005 – INTERNAL AUDITOR TRAINING – INFORMATION SECURITY MANAGEMENT SYSTEMS
INFORMATION SECURITY MANAGEMENT
66
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidelearnerswiththeknowledgeandskillsneededtocarryoutauditsofInformationSecurityManagementSystems(ISMS)againstISO27001.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofanISMSbasedonISO27001.
Formative assessment:Practicalworkshoprole-playexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•ExplainthepurposeofanInformationSecurityManagementSystem(ISMS)andexplaintheprocessesinvolvedinestablishing,implementing,operatingandmonitoring,reviewingandimprovinganISMSasdefinedinISO27001,includingthesignificanceoftheseforISMSauditors•Explainthepurpose,contentandinterrelationshipofISO27001tootherrelevantstandardsandthelegislativeframeworkrelevanttoanISMS•Applyanin-depthknowledgeoftheISO27001auditandcertificationprocess•HavetheskillsandknowledgeneededtoconductthirdpartyauditsagainsttherequirementsoftheISO27001InformationSecurityManagementSystemsandtoreportandfollow-uptheresults•MeetthetrainingrequirementsforregistrationasanISMSAuditororLeadAuditorwiththeIRCA
5Days
ISM1-3:ThiscourseiscertificatedbytheIRCA(CourseNo.A17279)
Pre-requisites:LearnersshouldhavesomepriorexperienceofInformationSecurityManagementorISO27001beforeattendingthistraining.
ISO 27001:2005 – LEAD AUDITOR TRAINING – INFORMATION SECURITY MANAGEMENT SYSTEMS
INFORMATION SECURITY MANAGEMENT
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES67
ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 – Integrated Management Systems – Awareness Training
COURSE DESCRIPTION REFERENCE PAGE
ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 – Integrated Management Systems – Internal Auditor Training
IMS 1-1 68
IMS 1-3 70
ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 – Integrated Management Systems – Interpretation Training
IMS 1-2 69
INTEGRATED MANAGEMENT SYSTEMS
INTEGRATED MANAGEMENT SYSTEMS COURSE INDEX
68
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistointroducethelearnertothestructureandrequirementsofeachoftheseinternationalstandardsaswellasthebenefitsofintegratedmanagementsystems.
Anyoneinvolvedinthedevelopment,implementation,andmanagementofintegratedmanagementsystems.
Formative assessment:Practicalworkshopexercises
Thiscoursecovers:•OverviewandBasicprinciplesofintegratedmanagementsystems•Relationwithotherstandards•Qualitymanagementprinciples•ISO9001QualityManagementSystems-principles•ISO9001standardclauses–workshop•ISO14001EnvironmentalManagementSystems-workshop•OHSAS18001OccupationalHealthandSafety-principles•Workshoponidentifyingdangerandriskmanagement•ISO14001andOHSASclauses
1Day
IMS1-1
Pre-requisites:None
INTEGRATED MANAGEMENT SYSTEMS
ISO 9001:2008, ISO 14001:2004 AND OHSAS 18001:2007 – INTEGRATED MANAGEMENT SYSTEMS – AWARENESS TRAINING
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES69
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidetheleanerwiththeknowledgeandskillsneededtounderstandthefoundations,structureandvocabularyoftheISO9001:2008(QualityManagement),ISO14001:2004(EnvironmentalManagement)andOHSAS18001:2007(OccupationalHealthandSafetyManagement)standardsandtoimplementandintegratethesesystems.
Anyoneinvolvedinthedevelopment,implementationandmanagementofintegratedmanagementsystems.
Formative assessment:Practicalworkshopexercises
Attheendofthiscourseyouwillbeableto:•ImplementandintegratequalitymanagementandtheISO9000model•ImplementandintegrateenvironmentalmanagementandtheISO14000model•ImplementandintegrateoccupationalhealthandsafetyandtheOHSASmodel•DiscusstheinterrelationshipoftheISO9001,ISO14001andOHSAS18001 standards
3Days
IMS1-2
Pre-requisites:None
INTEGRATED MANAGEMENT SYSTEMS
ISO 9001:2008, ISO 14001:2004 AND OHSAS 18001:2007 – INTEGRATED MANAGEMENT SYSTEMS – INTERPRETATION TRAINING
70
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidetheleanerwiththeknowledgeandskillsneededperforminternalauditsonallthreestandardsandtocontributetothecontinualimprovementofthemanagementsystem.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofintegratedmanagementsystems.
Formative assessment:Practicalworkshoprole-playexercisesSummative assessment:Writtenknowledgeassessment
Attheendofthiscourseyouwillbeableto:•ExplainthepurposeandstructureofISO9001,ISO14001andOHSAS18001•Describetheresponsibilitiesofaninternalauditoranddescribetheroleofinternalauditinthemaintenanceandimprovementofmanagementsystems,inaccordance with the three standards•Explaintheprinciples,processandselectedtechniquesusedfortheassignmentandmanagementoftheaspectsandimpacts,includingthesignificanceoftheseforIntegratedManagementSystemsauditors•Planandprepareforaninternalaudit,gatherauditevidencethroughobservation,interviewandsamplingofdocumentsandrecords•Writefactualauditreportsthathelptoimprovetheeffectivenessofthemanagementsystem•Suggestwaysinwhichtheeffectivenessofcorrectiveactionmightbeverified
3Days
IMS1-3
Pre-requisites:ISO9001:2008,ISO14001:2004andOHSAS18001:2007IntegratedManagementSystem–AwarenessTraining
INTEGRATED MANAGEMENT SYSTEMS
ISO 9001:2008, ISO 14001:2004 AND OHSAS 18001:2007 – INTEGRATED MANAGEMENT SYSTEMS – INTERNAL AUDITOR TRAINING
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES71
LABORATORY MANAGEMENT COURSE INDEX
ISO/IEC 17025:2005 – Awareness Course – Laboratory Management Systems
COURSE DESCRIPTION REFERENCE PAGE
LM 1-1 72
ISO/IEC 17025:2005 – Internal Auditor Course – Laboratory Management Systems
LM 1-2 73
LABORATORY MANAGEMENT DEVELOPMENT
72
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistointroducethelearnertotheLaboratoryManagementSystems(LMS)basedontheprinciplesofISO/IEC17025.
Anyoneinvolvedinthedevelopment,implementationandmanagementofLMSbasedonISO/IEC17025.
Formative assessment:Practicalworkshopexercises
Thiscoursecovers:•OverviewofthepurposeandrequirementsofISO/IEC17025:2005•PurposeofLMS•Howapplyingthesecanimproveyourbusinessmethods•Thepurpose,requirementsandtheaccreditationprocessandhowitaidsthecontinualimprovementoftheLMS
1Day
LM1-1
Pre-requisites:None
ISO/IEC 17025:2005 – AWARENESS COURSE – LABORATORY MANAGEMENT SYSTEMS
LABORATORY MANAGEMENT DEVELOPMENT
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES73
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeof thiscourse is toprovidethe leanerwiththeknowledgeandskillsneededtoperforminternalauditsonlaboratorymanagementsystemsandtobeabletocontributetothecontinualimprovementofthemanagementsystem.Thistrainingisdesignedtogiveyoutherelevantskillsandknowledgetoassessandreportontheconformanceandeffective implementationofa laboratorymanagementsystem inaccordancewithISO/IEC17025.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofintegratedmanagementsystems.
Formative assessment:Practicalworkshoprole-playexercisesSummative assessment:Writtenknowledgeassessment
Attheendofthiscourseyouwillbeableto:•UnderstandtherequirementsofISO/IEC17025:2005•Understandtheprinciplesoftestingandcalibration•Learnhowtoplan,prepare,conduct,reportandfollowupaninternalaudit•Understandhowtoapplytheframeworkforanytypeoflaboratory,company or culture
2Days
LM1-2
Pre-requisites:Knowledgeofauditing,laboratorymanagementsystemsandISO/IEC17025.
ISO/IEC 17025:2005 – INTERNAL AUDITOR COURSE – LABORATORY MANAGEMENT SYSTEMS
LABORATORY MANAGEMENT DEVELOPMENT
74
Environmental Legislation Course
COURSE DESCRIPTION REFERENCE PAGE
Labour Legislation Courses (BCEA, LR, Disciplinary Hearings)
LL 1-1 75
LL 3-1 77
Introduction to Compensation for Occupational Injuries and Diseases Act 130 of 1993 (COIDAct) Course
Legal Liability: Mine Health and Safety Act 29 of 1996 (MHSAct) Course
Legal Liability: Occupational Health and Safety Act 85 of 1993 (OHSAct)Course
LL 2-1 76
LL 4-1 78
LL 5-1 79
LEGAL LIABILITY
LEGAL LIABILITY COURSE INDEX
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES75
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
Thepurposeofthiscourseistoprovidethelearnerwithanoverviewoftherequirementsandimportanceofkeypiecesofenvironmentallegislation.
Managementandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheworkplace.
Formative assessment: PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE
246667:Demonstrateanunderstandingofoccupationalhealth,safetyandenvironmentallegislations
Thiscoursecoversanoverviewofselectedsectionsofthe:•NationalEnvironmentalManagementAct,107of1998andRegulations•EnvironmentalConservationAct,73of1989andRegulations•AirQualityAct,39of2004•NationalWaterAct,36of1998•NationalVeldandForestFireAct,101of1998•WasteAct,59of2008•IntegratedCoastalManagementAct,24of2008•MineralandPetroleumResourcesDevelopmentAct,28of2002
1Day
LL1-1
Pre-requisites:None
LEGAL LIABILITY
ENVIRONMENTAL LEGISLATION COURSE
76
Unit Standard Reference:117155:ExplainthescopeoftheCompensationforOccupationalInjuriesandDiseases,Act130of1993(COIDAct)
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithanoverviewoftherequirementsoftheCOIDAct.
Managementandallpersonsinvolvedinthemanagement,submissionandcontrolofemployeecompensationclaims.
Formative assessment:Practicalworkshopexercisesandcasestudies
Oncompletionofthiscourseyouwillbeableto:•Interprettheadministrationofthefund•Explainthebenefitspayableintermsofthefund•Interpretthecompensationpayableforinjuries/diseases•Discusstheemployer’sobligationsregardingregistrationandreturnsofassessment•Examinekeycompensationconcepts•Explaintheemployer’sdutiesregardingmedicalassistance•Discusstheriskgroupingofindustriesforthedeterminationofassessmenttariff
1Day
LL2-1
Pre-requisites:None
LEGAL LIABILITY
INTRODUCTION TO COMPENSATION FOR OCCUPATIONAL INJURIES AND DISEASES ACT 130 OF 1993 (COIDAct) COURSE
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES77
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithanoverviewoftherequirementsoftheBasicConditionsofEmploymentandLabourRelationsActs.
Management,SupervisorsandallpersonsinvolvedinHRissuesintheworkplace.
Formative assessment: Practicalworkshopexercises
Oncompletionofthiscourseyouwillbeableto:•DiscusstherequirementsoftheBasicConditionsofEmployment
Actregarding:•Workingtime•Leave•Jobinformationandpayment•Terminationofemployment•Childandforcedlabour•DiscussthepurposeoftheLabourRelationsAct•DiscussimportantextractsfromtheAct•Explaintherightsofemployersandemployees•Discussunfairlabourpractices•Explaintherequirementsregardingdisciplinaryhearings
1Day
LL3-1
Pre-requisites:None
LEGAL LIABILITY
LABOUR LEGISLATION COURSE (BCEA, LR, DISCIPLINARY HEARINGS)
78
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
ThepurposeofthiscourseistoprovidethelearnerwithanoverviewofherequirementsoftheMineHealthandSafetyAct.
MineManagement,directorsandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheminingenvironment.
Formative assessment:Practicalworkshopexercisesandcasestudies
14993:DemonstrateknowledgeandunderstandingoftheMineHealthandSafetyAct(Act29of1996)anditsapplication
Oncompletionofthiscourseyouwillbeableto:•ExplaintheunderlyingthemesandobjectivesoftheMHSAct•ComprehendtheappointmentsrequiredbytheAct•Discussthedutiesoftheemployer/employee•Interprettherequirementsofahealthandsafetymanagementsystem•Discusstherequirementsregardingincidentmanagement•Interpretthesystemreviewprocess•Discusstherequirementsregardinginspectors,investigationsandinquiries•Discusstherequirementsregardingoffencesandpenalties
1Day
LL4-1
Pre-requisites:None
LEGAL LIABILITY
LEGAL LIABILITY: MINE HEALTH AND SAFETY ACT 29 OF 1996 (MHSAct) COURSE
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES79
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
ThepurposeofthiscourseistoprovidethelearnerwithanoverviewoftherequirementsoftheOccupationalHealthandSafetyAct.
Executives,management,directorsandallpersonsinvolveinthemanagementandcontrolandhealth,safetyandenvironmentalissuesintheworkplace.
Formative assessment: Practicalworkshopexercisesandcasestudies
13951:DemonstrateknowledgeandunderstandingoftheOccupationalHealthandSafetyAct,85of1993(OHSA)(asamended)andtheresponsibilitiesofmanagementintermsoftheAct
Oncompletionofthiscourseyouwillbeableto:•ExplaintheunderlyingthemesandobjectivesoftheOHSAct•ComprehendtheappointmentsrequiredbytheAct•Discussthedutiesoftheemployer/employee•Interprettherequirementsofahealthandsafetymanagementsystem•Discusstherequirementsregardingincidentmanagement•Interpretthesystemreviewprocess•Discusstherequirementsregardinginspectors,investigationsandinquiries•Discusstherequirementsregardingoffencesandpenalties
1Day
LL5-1
Pre-requisites:None
LEGAL LIABILITY
LEGAL LIABILITY: OCCUPATIONAL HEALTH AND SAFETY ACT 85 OF 1993 (OHSAct) COURSE
80
Six Sigma Black Belt Training Course (BBSS)
COURSE DESCRIPTION REFERENCE PAGE
Six Sigma Yellow Belt Training Course (YBSS)
MD 1-3
81MD 1-1
83
Six Sigma Green Belt Training Course (GBSS) MD 1-2 82
MANAGEMENT DEVELOPMENT
MANAGEMENT DEVELOPMENT COURSE INDEX
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES81
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
ThetrainingprogrammeforcandidateYellowBeltstakestheformofaone-daySixSigmaawarenessseminarwherethepurposeofSixSigmaandtheSixSigmaprocess(DMAIC)isexplained.
AYellowBeltisaProcessOperator,eitherinamanufacturingsenseoranoffice(transactional)sense.TheYellowBeltisexpectedtoparticipateinSixSigmaprojectteamswhenaSixSigmaprojectisconcernedwithaprocesswithinwhichtheYellowBeltoperates.
•IntroductiontoSixSigma•WhatisSixSigmaQuality?•Step1Define•Step2Measure•Step3Analyse•Step4Improve
1Days
MD1-1
Pre-requisites:None
TheYellowBeltwill:•WorkwithlocalGreenBelttoidentifyandquantifyopportunitiesforimprovementwithinthelocale•IsrequiredtoworkunderthedirectionofaBlackBeltoraGreenBeltasamemberofalargerSixSigmaprojectleadbytheBlackBelt•IsrequiredtoparticipateinasmallerSixSigmaprojectunderthedirectionofaGreenBelt
•Step5Control•Step6ReplicateResults
Assessment Requirements:Formative assessment:PracticalworkshopexercisesSummative assessment:Livebusinessproject
DetaileddescriptionsoftheSixSigmatoolsarekepttoaminimum.YellowBelts,whenengagedwithaSixSigmaprojectteam,shouldreceive‘on-the-job’trainingintheapplicationofthoseSixSigmatoolsthatareappropriatetotheproject.
ThistrainingshouldbegivenbyGreenorBlackBeltswhoarerunningtheproject.
MANAGEMENT DEVELOPMENT
SIX SIGMA YELLOW BELT TRAINING COURSE (YBSS)
82
Purpose of this Course:
Who should attend?
Course Duration: Course Reference:
Course Outline:
Assessment Requirements:
Thetrainingprovidesabusinessmanagementstrategythataimstohelpprojectleadersandprocessownersgaintheknowledgeandconfidencetochallengethestatusquo.
Anyemployeeinvolvedincontinualimprovement;technicalstaff;junior,middleandtopmanagement.
Formative assessment:PracticalworkshopexercisesSummative assessment:LiveBusinessProject
TheProcessofGreenBelttrainingisasfollows:•Introduction•ProjectTeamCharter•DMAICControlList•Define•Measure
8Days MD1-2
Pre-requisites:None
Itisverydifficultfordelegatestoruntheirprojectsinisolation.Notonlyisthefacilitatoravailableduringthetimeoftheprojectviae-mailandtelephonicallybutitisalsoimportantthatprojectmilestonesareachievedwithinacertaintimeframe.Thetutorialsaredesignedforthedelegatestosharetheirprogressandthedifficultiesencountered.Theyalsogainfurtherdirectionfromthefacilitatorduringthesesessions.
•ExcelforSixSigma•Analyse•Improve•Control•ControlPlans
TheGreenBeltisexpectedtodelivertheagreedbenefitsofaSixSigmaprojecttotheorganisation.TheseimprovementactivitieswilloftenbewithintheGreenBelt’susualfieldofemploymentandoperation.Insodoing,theGreenBeltwill:•Workwiththelocal‘linemanagement’toidentifyandquantifyopportunitiesforimprovementwithinthelocale•Berequiredtoworkunderthedirectionofablackbeltasamemberofalargersixsigmaprojectleadbytheblackbelt•Berequiredtoleadasmallersixsigmaprojectunderthedirectionofablackbelt•Coachprocessoperators(YellowBelts)onprocessimprovementmethodsand activities
•MeasurementSystemsAnalysis(MSA)•StatisticalProcessControl(SPC)•SixSigmaReport
MANAGEMENT DEVELOPMENT
SIX SIGMA GREEN BELT TRAINING COURSE (GBSS)
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES83
Purpose of this Course:
Who should attend?
Course Duration: Course Reference:
Course Outline:
Assessment Requirements:
ThistrainingprovidesanapproachtobusinessmanagementstrategythataimstohelpyouwithtechniquestomanageanddevelopdynamicteamsinordertodeliverLeanSixSigmaprojects.
Weprovidehands-onprojectexperienceandalsodevelopyourtechnicalknowledgeinthequantitativeandqualitativeanalysisskillsrequiredforLeanEnterpriseConcepts.OuruniqueblendoftheoryandpracticalapplicationprovidesyouwiththeskillsandconfidencetodeliverbothprojectsanddevelopcoachingskillsinotherSixSigmacoaches.
Thistrainingissuitableforthoselookingtoleadcompleximprovementprojectswherethereisaneedfordetailedstatisticalanalysisandarequirementfordynamicleadershipskills.
Formative assessment:PracticalworkshopexercisesSummative assessment:Writtenormultiplechoiceassessment TwoSixSigmaProjectstodemonstrateknowledgeandabilitytoapplytheSixSigmatools
TheBlackBeltisexpectedtodelivertheagreedbenefitsofaSixSigmaprojecttotheorganisation.Insodoing,theBlackBeltwill:•Workwithothersintheorganisationtoidentifyandquantifyopportunitiesforimprovementwithintheorganisation•LeadimprovementprojectsusingtheDMAICmethodology•Organisemulti-disciplinaryteams(processorganisation),wherenecessary,andmanageimprovementprojects•TrainandmentorGreenBeltsonDMAICmethodologyandassociatedprocessimprovementtechniques
20Days MD1-3
Pre-requisites:AcandidateBlackBeltshouldeither,havereceivedtrainingandbeencertifiedasaGreenBeltor,havetheequivalentlevelofexperienceandknowledge.
MANAGEMENT DEVELOPMENT
SIX SIGMA BLACK BELT TRAINING COURSE (BBSS)
84
OHSAS 18001:2007 – Internal Auditing Training – Occupational Health and Safety Management Systems
COURSE DESCRIPTION REFERENCE PAGE
OHSAS 18001:2007 – Lead Auditor Training – Occupational Health andSafety Management Systems
SHQ RM 1-3
85SHQ RM 1-1
87
OHSAS 18001:2007 – Implementation Training – Occupational Health and Safety Management Systems
OHSAS 18001:2007 – Awareness Training – Occupational Health andSafety Management Systems
Health and Safety Representatives Training Course
Construction Safety Training Course for Supervisors
STEP Course (Safety Through Empowering People) Behaviour Safety
SHQ RM 1-2 86
SHQ RM 1-4 88
SHQ RM 2-1 89
SHQ RM 4-1 91
SHQ RM 3-1 90
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENTCOURSE INDEX
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES85
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithanoverviewofthepurposeandrequirementsofOHSAS18001foroccupationalhealthandsafetyandhowitcanimproveyourbusinessmethods.
Anyoneinvolvedinthedevelopment,implementationandmanagementofOHSManagementSystemsinanorganisationbasedonOHSAS18001.
Formative assessment:Practicalworkshopexercises
Thiscoursecovers:•PurposeandrequirementsforOHSAS18001•ReasoningforOHSAS18001•Relatedlegislativeframework•HowthestandardaidsthecontinualimprovementoftheOH&SMS
1Day
SHQRM1-1
Pre-requisites:None
OHSAS 18001:2007 – AWARENESS TRAINING – OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT
86
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwithaframeworktohelpindeveloping,implementingandmaintaininganeffectiveSMSstrategywhilemeetingtheOHSAS18001requirements.
Anyoneinvolvedinthedevelopment,implementationandmanagementofOHSManagementSystemsinanorganisationbasedonOHSAS18001.
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•UnderstandlegislativerequirementsforSafetyManagementSystems(SMS)•DesignandplantheimplementationofaSMS•Introduceasafetypolicytogetherwithaneffectivetrainingprogram•Deviseandintroducecomplementarydocumentationsystems•Planandreportsafetyauditsandperformancemonitoring
2Days
SHQRM1-2
Pre-requisites:None
OHSAS 18001:2007 – IMPLEMENTATION TRAINING –OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES87
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththerelevantskillsandknowledgeneededtoassessandreportontheconformanceandeffectiveimplementationofanoccupationalhealthandsafetymanagementsystem.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofOHSManagementSystemsinanorganisationbasedonOHSAS18001.
Formative assessment:Practicalworkshopsandrole-playexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Describetheresponsibilitiesofaninternalauditoranddescribetheroleofinternalauditinthemaintenanceandimprovementofmanagementsystems,inaccordancewithOHSAS18001:2007•ExplainthepurposeandstructureofOHSAS18001:2007•Explaintheprinciples,processandselectedtechniquesusedfortheassignmentandmanagementofoccupationalhealthandsafetyaspectsandriskimpacts,includingthesignificanceoftheseforOHSASauditors•Planandprepareforaninternalaudit,gatherauditevidencethroughobservation,interviewandsamplingofdocumentsandrecords•Writefactualauditreportsthathelptoimprovetheeffectivenessofthemanagementsystem•Suggestwaysinwhichtheeffectivenessofcorrectiveactionmightbeverified
2Days
SHQRM1-3
Pre-requisites:None
OHSAS 18001:2007 – INTERNAL AUDITING TRAINING – OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT
88
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwiththerelevantskillandknowledgetoauditOccupationalHealthandSafetyManagementSystems(OH&SMS).Youwilllearntoassessthedesign,implementationandimprovementofanorganisation’sOH&SMStotherequirementsofOHSAS18001:2007.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofOHSManagementSystemsinanorganisationbasedonOHSAS18001.
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledge/practicalassessment
Oncompletionofthiscourseyouwillbeableto:•UnderstandandimplementyourownSafetyManagementSystem(SMS)•Demonstrateorganisationalcompliancewithalltherelevantlegalrequirements•Understandtheimportanceofahealthandsafetypolicyandhowitshouldbebasedonallthesignificantrisksidentifiedwithintheorganisation•Understandanddemonstratecontinuousimprovementinoccupationalhealthandsafetyperformance•HavetheskillsandknowledgeneededtoplanandconductthirdpartyauditsagainsttherequirementsoftheOHSAS18001:2007andreporttheresults•Understandtheimportanceofauditevidence,correctiveactionandperformancemonitoring•MeetthetrainingrequirementsforregistrationasanOH&SMSAuditororLeadAuditorwiththeIRCA
5Days-Pleasenote:Forthiscourseasplitdate5-dayoptionisavailable.Thisgivesyoutimetoreflectonnewmaterialbeforeyousitthefinalexam.
SHQRM1-4
Pre-requisites:LearnersshouldhavepriorexperienceofOccupationalHealthandSafetyManagementsSystemsorOHSAS18001beforeattendingthistraining.
OHSAS 18001:2007 – LEAD AUDITOR TRAINING – OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES89
Purpose of this Course:
Who should attend?
Course Duration: Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
ThepurposeofthiscourseistoprovidelearnerswhohaveoccupationalhealthandsafetyresponsibilitieswiththenecessarycompetencytodemonstratetheapplicationofhealthandsafetylegislationrelevanttothedutiesandresponsibilitiesofanOccupationalHealthandSafetyRepresentative.Thiscoursewillenablethelearnertoidentify,evaluateandrecordhealthandsafetyhazardsinthedesignatedworkareaandtoevaluatetherisktooperationaltasksandprocessesintheworkenvironment.Itwillalsoequipthelearnerwiththenecessarycompetencetoconductinspectionsandequipmentchecksintheworkplace,toidentifydeviationsandrecordthefindingsforsubmissiontotheHealthandSafetyCommittee.
•NewlyappointedHealthandSafetyRepresentatives•AnycurrentHealthandSafetyRepresentativeforretraining(i.e.twoyears)•Management/SupervisorsinterestedintheHealthandSafetyRepresentativeSystem
Formative assessment:PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE
259622:Describethefunctionofaworkplacehealthandsafetyrepresentative
Oncompletionofthiscourseyouwillbeableto:•HaveanoverviewoftheOccupationalHealthandSafetyAct(OHSAct)•Comprehendtheobjectives,principles,basicsectionsandRegulationsoftheAct•ComprehendtherequirementsoftheCompensationforOccupationalInjuriesandDiseasesAct•InterprettheroleofHealthandSafetyRepresentatives•Interprettheelection/nominationandappointmentofHealthandSafetyRepresentatives•DiscusstherightsandfunctionsofHealthandSafetyRepresentatives•Discussthetermsofoffice,training,resourcesandterminationofHealthandSafetyRepresentatives•Completeriskassessmentsofworkareasandconductaninspectionoftheworkplace•Examineincidentratiosandcostanalysis•Investigateincidentsintheworkplace
2Days SHQRM2-1
Pre-requisites:None
HEALTH AND SAFETY REPRESENTATIVE TRAINING COURSE
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT
90
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourse istoprovidethe learnerwithanunderstandingofhowsafetyperformancewillbeimprovedbybehaviouralandproceduralchanges.
Allemployees.
Formative assessment:PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment
Thiscoursecovers:•Introductiontothebehaviour-basedprocess•Formal/informationbehaviour-basedsystems•Howtomeasurebehaviour•ABCmodel•Visiblefeltleadership(VFL)
1Day
SHQRM3-1
Pre-requisites:None
STEP COURSE (SAFETY THROUGH EMPOWERING PEOPLE) BEHAVIOUR SAFETY
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES91
Purpose of this Course:
Who should attend?
Course Duration: Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
Thepurposeofthiscourseistoprovidethelearnerwiththerelevantknowledgeandskilltoeffectivemanagehealthandsafetyonaconstructionproject.
Foremenandsupervisorswhoneedtoensuretheadherencetohealthandsafetylegislationandregulationsaswellasthecontrolofhealth,safety,environmentalandqualityissuesforallconstructionprojects.
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE
15136:Managehealthandsafetyonaconstructionproject
Oncompletionofthiscourseyouwillbeableto:•Haveanoverviewoftherelevantlegislationandregulations•Interpretsafetyplanningandorganisation(appointments,rolesandresponsibilities)•Discusstheriskmanagementprocess•Examineworkingatheights•Examinetaskanalysisandobservation•DiscussinspectionsandtheroleoftheHealthandSafetyRepresentativeandCommittee•Explainincidentinvestigationandreporting•Examinemanualhandling•Investigatemechanicalandelectricalhazards•Discussfirepreventionandcontrol
2Days SHQRM4-1
Pre-requisites:None
CONSTRUCTION SAFETY TRAINING COURSE FOR SUPERVISORS
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT
92
ISO 9001:2008 – Awareness Training – Quality Management Systems
COURSE DESCRIPTION REFERENCE PAGE
ISO 9001:2008 – Internal Auditor Training – Quality Management Systems
QM 1-1 93
QM 1-3 95
ISO 9001:2008 – Implementation Training – Quality Management Systems
ISO 9001:2008 – Lead Auditor Training – Quality Management Systems
QM 1-2 94
QM 1-4 96
QUALITY MANAGEMENT
QUALITY MANAGEMENT COURSE INDEX
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES93
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithanoverviewofthepurposeandrequirementsofISO9001asatoolforbusinessimprovement.
Anyoneinvolvedinthedevelopment,implementationandmanagementofQMSinanorganisationbasedonISO9001.
Formative assessment:Practicalworkshopexercises
Thiscoursecovers:•PurposeandrequirementsforISO9001•ReasoningforISO9001•Relatedlegislativeframework•HowthestandardaidsthecontinualimprovementoftheQMS
1Day
QM1-1
Pre-requisites:None
QUALITY MANAGEMENT
ISO 9001:2008 – AWARENESS TRAINING – QUALITY MANAGEMENT SYSTEMS
94
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwithaframeworktohelpindeveloping,implementingandmaintaininganeffectiveQMSstrategywhilemeetingtheISO9001requirements.
Anyoneinvolvedinthedevelopment,implementationandmanagementofQMSinanorganisationbasedonISO9001.
Formative assessment:Practicalworkshopexercisesandcasestudies
Oncompletionofthiscourseyouwillbeableto:•ExplainthepurposeandintentoftheISO9000seriesofStandards•DescribetherequirementsofISO9001:2008•ExplaintherelationshipsbetweentheclausesofISO9001:2008•ExplaintheimplementationofISO9001:2008QualityManagementSystem
2Days
QM1-2
Pre-requisites:None
QUALITY MANAGEMENT
ISO 9001:2008 – IMPLEMENTATION TRAINING – QUALITY MANAGEMENT SYSTEMS
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES95
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththerelevantskillsandknow-ledgetoassessandreportontheconformanceandeffectiveimplementationofprocesses,andtocontributetothecontinualimprovementofthequalitymanagementsystembasedontheISO9001:2008standard.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofQMSinanorganisationbasedonISO9001.
Formative assessment:Practicalworkshopsandrole-playexercisesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Describetheroleofinternalauditinthemaintenanceandimprovementofmanagementsystems•ExplainthepurposeandstructureofISO9001:2008•Planandprepareforaninternalaudit,gatherauditevidencethroughobservation,interviewandsamplingofdocumentsandrecords•WritefactualauditreportsthathelptoimprovetheeffectivenessoftheQMS•Suggestwaysinwhichtheeffectivenessofcorrectiveactionmightbeverified
2Days
QM1-3
Pre-requisites:None
QUALITY MANAGEMENT
ISO 9001:2008 – INTERNAL AUDITOR TRAINING – QUALITY MANAGEMENT SYSTEMS
96
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Thepurposeofthiscourseistoprovidethelearnerwiththerelevantskillsandknow-ledgetocarryoutauditsofQualityManagementSystems(QMS)againsttheISO9001:2008requirements.TheprinciplesofISO9001:2008setoutanexplicitmanagementsystemtoaudit,examineandcontinuallyimprovesystemsforaQMS.
Anyoneinvolvedinthedevelopment,implementation,managementandauditingofQMSinanorganisationbasedonISO9001.
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledge/practicalassessment
Oncompletionofthiscourseyouwillbeableto:•Describethepurposeofaqualitymanagementsystemandexplaintheeightprinciplesofqualitymanagement•Explainthepurpose,contentandinterrelationshipoftheISO9000familyof standards•InterprettherequirementsofISO9001inthecontextofanaudit•Planandconductanauditandreportontheauditinamannerthataddsvalueto the organisation•MeetthetrainingrequirementsforregistrationasaQMSAuditororLeadAuditor
5Days
QM1-4
Pre-requisites:LearnersshouldhavepriorexperienceofQualityManagementSystemsorISO9001beforeattendingthistraining.
QUALITY MANAGEMENT
ISO 9001:2008 – LEAD AUDITOR TRAINING – QUALITY MANAGEMENT SYSTEMS
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES97
ISO 22301:2012 – Awareness Training – Business Continuity Management
COURSE DESCRIPTION REFERENCE PAGE
RCAM – Root Cause Analysis Method
RM 1-1 98
RM 3-1 100
ISO 31000:2009 – Awareness Training – Risk Management
Hazard Identification and Risk Assessment Course (HIRA) include JSA and BOWTIE
Failure Mode and Effects Analysis Training Course (FMEA)
Basic Incident Investigation Course
RM 2-1 99
RM 5-1 102
RM 4-1 101
RM 6-1 103
RISK MANAGEMENT
RISK MANAGEMENT COURSE INDEX
98
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithanunderstandingofthedifferentcomponentsofaBCMS,includingtheBCMSpolicy,determiningcriticalactivities,businessimpactanalysis,riskmanagement,measuringperformanceandotherkeyrequirementsofISO22301.ThistrainingisfullycompatiblewithBS25999andwillexplainthesimilaritiesanddifferencesbetweenthetwostandardsforaBCMS.
Anyoneinvolvedinthedevelopment,implementationandmanagementofBCMinanorganisationbasedonISO22301.
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment
Thiscoursecovers:•Anintroductiontobusinesscontinuitymanagementtoyourorganisation•ThekeycomponentsofaBusinessContinuityManagementSystem(BCMS)inaccordancewithISO22301•ThemainrequirementsofISO22301•Theidentificationofcriticalbusinessfunctionsandpotentialdisruptions
1Day
RM1-1
Pre-requisites:None
RISK MANAGEMENT
ISO 22301:2012 – AWARENESS TRAINING – BUSINESS CONTINUITY MANAGEMENT
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES99
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithanoverviewofthepurposeandrequirementsofaRiskManagementSystem(RMS)basedontheprinciplesofISO31000.TheISO31000standardisaframeworkthathelpsyouexamine,controlandcontinuallyimproveanorganisation’sRMS.
Anyoneinvolvedinthedevelopment,implementationandmanagementofRMSbasedonISO31000.
Formative assessment:Practicalworkshopexercisesandcasestudies
Thiscoursecovers:•Riskmanagementprinciples•Riskmanagementbenefits•IntegrationofISO31000withotherstandards•Purposeandrecordingprotocolsofariskmanagementprocess
1Day
RM2-1
Pre-requisites:None
RISK MANAGEMENT
ISO 31000:2009 – AWARENESS TRAINING – RISK MANAGEMENT
100
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
Thepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskilltomanageincidents,withspecificemphasisontheidentificationoftherootcausesandtheRCAM(rootcauseanalysismethod),takecorrectiveactionandimplementcontrolmeasurestopreventthereoccurrenceofincidents.
•Managers/supervisors•Safetyofficers•Appointedincidentinvestigators•HealthandSafetyRepresentativesandCommitteeMembers•PersonsinvolvedwiththedaytodayactivitiesofHealthandSafetyRepresentativeandCommittees
Formative assessment:Practicalworkshopsandrole-playexercisesSummative assessment:Writtenknowledgeassessment
117391:Investigateanincident
Oncompletionofthiscourseyouwillbeableto:•HaveanoverviewofRootCauseAnalysisMethod(RCAM)•HaveanoverviewHazardIdentificationandRiskAssessment(HIRA)•Haveanoverviewincidentinvestigation•Interpretthecausesandconsequencesofincidents•Useastructuredapproachtoidentifyinganddefiningtheproblem•Determinetherootcausethroughanalysis•Defineanappropriatesolution•Usearangeoflogical,data,processandrootcauseanalysistoolstodevelopanunderstandingoftheproblemandidentifyarootcause•Understandtheimportanceandapproachestoverifyingarootcause•Identify,evaluateanddevelopsolutionsthataddresstherootcauseoftheproblem•Implementremedialactionsandfollow-upactions•Compileandcompletetheapplicabledocumentation•Investigaterootcauseanalysistools
3Days
RM3-1
Pre-requisites:None
RISK MANAGEMENT
RCAM – ROOT CAUSE ANALYSIS METHOD
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES101
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwithknowledgeandunderstandingtorecognisethefivetypesofFMEAandtheirapplicationintheareasrelatingtosystem,design,process,serviceandsoftware.FMEAisamethodologyforanalyzingpotentialreliabilityproblemsearlyinthedevelopmentlifecycleofnewproducts.EarlyandconsistentuseofFMEAinthedesignprocessallowsyoutodesignoutfailuresandproducereliable,safe,andcustomerpleasingproducts.
Thiscoursewillhelpthelearnertodeveloptheabilitytodefinefailureinrelationtoqualityplanningpreventionandevaluatethisagainstotherrequirementsinthedesignprocess.YouthenlearntoworkwithinaframeworkthatallowsyoutodevelopaneffectiveFMEAtoensurethatidentification,testing,trackinganddocumenting,atallstagesoccur,sothateveniffailuresdohappennoseriousimpactwillbeplacedontheend-useroftheproduct.
Thetrainingisaimedatdesignand/orprocessmanagersandengineers,manufacturing,qualityassurance,reliabilityresearch,developmentandsafetyengineeringpersonnel.
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment
Oncompletionofthiscourseyouwillbeableto:•Definefailureandtherelationtoqualityplanningprevention•DesignandprocessFMEA•AnalysethekeyelementsofFMEA•ComprehendandapplyFMEAreportingformatanddocumentation
3Days
RM4-1
Pre-requisites:None
RISK MANAGEMENT
FAILURE MODE AND EFFECTS ANALYSIS TRAINING COURSE (FMEA)
102
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
Thepurposeofthiscourseistoprovidethelearnerwiththenecessarycompetencetoidentifyhazards,assesstherisksandtodeveloptheapplicablecontrolsintheworkplace.
•Managementandsupervisors•HealthandSafetyRepresentativesandCommitteemembers•SHEPractitioners/Officers•Contractors•SHEpersonnel,i.e.riskmanagers,losscontrolofficers,facilitymanagers•Anypersonwhoisexpectedtocarryoutformalhazardidentificationandriskassessments
Formative assessment:PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE
120330:Conductacontinuousriskassessmentinaworkplace
Oncompletionofthiscourseyouwillbeableto:•Understandandapplythespecifiedrequirementsneededtoconductabaselineriskassessment•Preparetoconductabaselineriskassessment•Conductabaselineriskassessment•Initiateremedialactionforhazardsidentifiedandrisksassessed•Interpretandapplythejobsafetyanalysisprocess•InterpretandapplytheBowtieprocess
1Day
RM5-1
Pre-requisites:None
RISK MANAGEMENT
HAZARD IDENTIFICATION AND RISK ASSESSMENT COURSE (HIRA) INCLUDE JSA & BOWTIE
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES103
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
Thepurposeofthiscourseistoprovidethelearnerwithabasicunderstandingofhowtoidentifytherootcause(s)ofincidentsinordertotakecorrectiveactionandwhatcontrolscanbeimplementedtopreventfurtheroccurrencesofsuchevents.
•Managers/supervisors•Safetyofficers•HealthandSafetyRepresentativesandCommitteeMembers
Formative assessment:Practicalworkshopsandrole-playexercisesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE
259617:Conductaninvestigationintoworkplacesafety,health,andenvironmentalincidents
Thiscoursecovers:•Applicablelegislativerequirements•Whenandwhytoreportworkplaceincidents•Whyincidentinvestigationsshouldbeperformed•Whenandwhoshouldperformanincidentinvestigation•TypesofworkplaceincidentsandCausesofincidents•Howtoreportthefindingsoftheinvestigation•Howtoanalysethefactsoftheinvestigation•Howtowritetheincidentreport•Howtomakerecommendationsinordertotakecorrectiveaction•Howtocommunicateandfollow-uptherecommendationsoftheincident•Howtoevaluateandmonitortheeffectivenessofthecorrectiveaction•Thestepsofincidentinvestigation
1Day
RM6-1
Pre-requisites:None
•Appointedincidentinvestigators•PersonsinvolvedwiththedaytodayactivitiesofHealthandSafetyRepresentativeandCommittees
RISK MANAGEMENT
BASIC INCIDENT INVESTIGATION COURSE
104
SHE Representative Skills Programme
COURSE DESCRIPTION REFERENCE PAGE
SHE Practitioner Skills Programme
SP 1-1 105
SP 3-1 107
SHE Coordinator Skills Programme SP 2-1 106
SKILLS PROGRAMMES
SKILLS PROGRAMMES COURSE INDEX
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES105
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Assessment Requirements:
ThepurposeofthisprogrammeistoprovidethelearnerwiththeskillandcompetencetoeffectivelyfulfiltheroleofaSHERepresentativebyactingasalinkbetweenmanagementandemployeesregardingSHEaspectsintheworkplace,monitorandinspecttheworkplace,andrecordandinvestigateincidentstoensureahealthyandsafeworkenvironment.
SHERepresentatives,LineManagers,Supervisors,SHEManagementSystemAppointeesandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheworkplace.
Formative assessment: PracticalworkshopexercisesandcasestudiesSummative assessment: WrittenKnowledgeandpracticalassessments, workplaceassessment,POE
10Dayscontacttime,230notionalhours,1Credit=10notionalhours.Thisincludesallpre-coursework,in-classfacilitation/workshop,selfstudy,research,assessments,etc.
SP1-1
Pre-requisites:None
Course Outline:Oncompletionofthisprogrammeyouwillbeableto:•Conductacontinuousriskassessmentinaworkplace(UnitStandard120330)•Monitor,reportandadviseontheapplicationofsafetyandhealthprinciplesregardingthemovementofpeopleandmaterialsinandaroundaworkingplace(UnitStandard120325)•Conduct,reportandfollowuponapre-use,safetyand/orauditinspection(UnitStandard120333)•Describethefunctionsoftheworkplacehealthandsafetyrepresentative(UnitStandard259622)•Participateintheimplementationandevaluationofasafetyandhealthmanagementprogrammeintheworkplace(UnitStandard259601)•Demonstrateknowledgeandunderstandingofrelevant,currentoccupationalhealthandsafetylegislation(UnitStandard120344)
SKILLS PROGRAMMES
SHE REPRESENTATIVE SKILLS PROGRAMME
106
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthisprogrammeistoprovidethelearnerwiththeskillandcompetencetoeffectivelyfulfiltheroleofaSHECoordinatorbyactingasalinkbetweenmanagementandemployeesregardingSHEaspectsintheworkplace,monitorandinspecttheworkplace,andrecordandinvestigateincidentstoensureahealthyandsafeworkenvironment.
SHECoordinators,SHERepresentatives,Supervisors,SHEManagementSystemAppointeesandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheworkplace.
Formative assessment: PracticalworkshopexercisesandcasestudiesSummative assessment: WrittenKnowledgeandpracticalassessments,workplaceassessment,POE
Oncompletionofthisprogrammeyouwillbeableto:•Conductaninvestigationintoworkplaceincidents(UnitStandard120335)•Explainemergencypreparednessandresponseprocedures(UnitStandard259597)•Maintainandadaptoral/signeddocumentation(UnitStandard119454)•Monitor,reportandmakerecommendationsontherequirementsapplicableforpermittoworksystemsinaworkingenvironment(UnitStandard120359)•Demonstrateunderstandingoftheimplementationofoccupationalhealth,safetyandenvironmentallegislationintheworkplace(UnitStandard120366)•Accommodateaudienceandcontextneedsinoral/signedcommunication(UnitStandard119472)
12Dayscontacttime,310notionalhours,1Credit=10notionalhours.Thisincludesallpre-coursework,in-classfacilitation/workshop,selfstudy,research,assessments,etc.
SP2-1
Pre-requisites:None
SKILLS PROGRAMMES
SHE COORDINATOR SKILLS PROGRAMME
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES107
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Assessment Requirements:
ThepurposeofthisprogrammeistoprovidethelearnerwiththeskillandcompetencetoeffectivelyfulfiltheroleofaSHEPractitionerbyactingasalinkbetweenmanagementandemployeesregardingSHEaspectsintheworkplace,monitorandinspecttheworkplace,andrecordandinvestigateincidentstoensureahealthyandsafeworkenvironment.Itwillalsoassistthelearnerinimplementingandmaintainingoccupationalhealthandsystemsystemsinordertoensureahealthyandsafeworkenvironment.
SHEPractitioners,LineManagers,SHEManagementSystemAppointeesandallpersonsinvolvedinthemanagementandcontrolofhealth,safetyandenvironmentalissuesintheworkplace.
Formative assessment: PracticalworkshopexercisesandcasestudiesSummative assessment:Writtenknowledgeassessment.workplaceassessment,POE.
18Dayscontacttime,410notionalhours,1Credit=10notionalhours.Thisincludesallpre-coursework,in-classfacilitation/workshop,selfstudy,research,assessments,etc.
SP3-1
Pre-requisites:None
Course Outline:Oncompletionofthisprogrammeyouwillbeableto:•Monitor,reportandmakerecommendationspertainingtospecifiedrequirementsintermsofworkingatheights(UnitStandard120362)•Demonstrateknowledgepertainingtothepreparation,conducting,recordingandfollow-upactionsofaplannedtaskobservationinaworkingplace(UnitStandard120337)•Verifycompliancetosafety,healthandenvironmentalrequirementsintheworkplace(UnitStandard259604)•Monitorandmakerecommendationsontheapplicationofhealthandsafetyprinciplesregardinghazardouschemicalsubstancesintheworkingplace(UnitStandard120370)•Participateintheestablishment,implementationandmonitoringofahealthandsafetyagreement(UnitStandard259599)•Applyknowledgeofstatisticsandprobabilitytocriticallyinterrogateandeffectivelycommunicatefindingsonliferelatedproblems(UnitStandard9015)•Participateintheimplementationandevaluationofasafetyandhealthmanagementprogrammeintheworkplace(UnitStandard259601)•Takeactiontoaddressimpactsontheenvironment(UnitStandard119553)•Applyenvironmentalmanagementtoolstoassessimpacts(UnitStandard119554)•Conductaninvestigationintoworkplacesafety,healthandenvironmentalincidents(UnitStandard259617)
SKILLS PROGRAMMES
SHE PRACTITIONER SKILLS PROGRAMME
108
ISO 26000:2010 – Awareness Training – Social Responsibility
COURSE DESCRIPTION REFERENCE PAGE
SA 8000:2009 – Lead Auditor Training Course
SR 1-1 109
SR 2-1 111
ISO 26000:2010 – Adoption Training – Social Responsibility SR 1-2 110
SOCIAL RESPONSIBILITY
SOCIAL RESPONSIBILITY COURSE INDEX
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES109
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistointroducethelearnertotheprinciplesoftheISO26000andwaystointegratesociallyresponsiblesystemsintoanorganisation.TheISO26000standardisaimedatpromotingsustainabledevelopmentbyprovidingorganisationswithaframeworkagainstwhichtheirlevelofengagementinsociallyresponsiblebehaviourscanbemeasured.
Anyoneinvolvedinthedevelopment,implementationandmanagementofasocialresponsibilitysystembasedonISO26000.Ifyouplantocompleteothersocialsystemstraining,suchasinternalauditingandtheLeadAuditorTraining,youwillreceive,duringthiscourse,theknowledgeandunderstandingofISO26000uponwhichtobuildauditingskills.
Formative assessment: Practicalworkshopexercises
Thiscoursecovers:•FundamentalpurposeofISO26000•Thecontentandtheinterrelationshipsbetweentheguidance,localindustrypracticeandtherelevantlegislativeframework•Theimportanceofresultsandimprovementsinorganizationalbehaviouronsocialresponsibility
1Day
SR1-1
Pre-requisites:None
SOCIAL RESPONSIBILITY
ISO 26000:2010 – AWARENESS TRAINING – SOCIAL RESPONSIBILITY
110
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
Unit Standard Reference:
Thepurposeofthiscourseistoprovidethelearnerwithinsightandcompetenceintothestepsneededforadoptionofsocialresponsibilityprinciples,fundamentalpracticesandactionsneededtoaddresscoresubjectareasofsocialresponsibility.
Anyoneinvolvedinthedevelopment,implementationandmanagementofasocialresponsibilitysystembasedonISO26000.Ifyouplantocompleteothersocialsystemstraining,suchasinternalauditingandtheLeadAuditorTraining,youwillreceive,duringthiscourse,theknowledgeandunderstandingofISO26000uponwhichtobuildauditingskills.
Formative assessment:PracticalworkshopexercisesSummative assessment:Writtenknowledgeassessment,workplaceassessment,POE
11903:Co-ordinatethedevelopmentandimplementationoforganisationalsocialresponsibilitystrategies
Thiscoursecovers:• FundamentalpurposeofISO26000• Thecontentandtheinterrelationshipsbetweentheguidance,localindustrypracticeandtherelevantlegislativeframework• Theimportanceofresultsandimprovementsinorganisationalbehaviouronsocialresponsibility
2Days
SR1-2
Pre-requisites:BasicknowledgeoftheISO26000:2010standardequivalenttoattendanceontheSGSISO26000:2010AwarenessTrainingCourse.
SOCIAL RESPONSIBILITY
ISO 26000:2010 – ADOPTION TRAINING – SOCIAL RESPONSIBILITY
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES111
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidetheleanerwiththeknowledgeandskillsneededtoperformSA8000:2009audits.
Anyoneinvolvedorwithaninterestinthefieldofsocialaccountability,particularlythosewitharesponsibilityforsupplychainmonitoring.Ideally,delegateswillalreadyhavesomeexperienceofauditingquality,environmentalorhealthandsafetyissues.
Formative assessment:Practicalworkshoprole-playexercisesSummative assessment:Writtenknowledgeassessment
Attheendofthiscourseyouwillbeableto:•Understandthebackgroundtothesocialresponsibilitymovementinthemarket place•Beawareofthe“drivers”behindallstakeholders•Havelearnedabouttheauditcriteria;forexample,theSA8000standard,andbeabletointerprettheminspecificsituations•Appreciatetheroleofnon-governmentalorganisations(NGOs)andthirdparties•Beabletoconductasocialaccountabilityauditandrecognisethedifferenttypesofobjectiveevidence
5Days
SR2-1
Pre-requisites:Learnersshouldhavepriorexperienceofsocialresponsibilityandaccountabilitybeforeattendingthistraining.
SOCIAL RESPONSIBILITY
SA 8000:2009 – LEAD AUDITOR TRAINING COURSE
112
ISO 20121:2012 – Awareness Course – Sustainable Event Management
COURSE DESCRIPTION REFERENCE PAGE
SEM 1-1 113
ISO 20121:2012 – Implementation Course – Sustainable EventManagement
SEM 1-2 114
SUSTAINABLE EVENT MANAGEMENT
SUSTAINABLE EVENT MANAGEMENT COURSE INDEX
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES113
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistointroducethelearnertothepurposeandrequirementsofISO20121:2012asatoolforbusinessimprovement.
Anyoneinvolvedinthedevelopment,implementationandmanagementofaSustainableEventbasedonISO20121.Ifyouplantocompleteothertraining,suchastheISO20121ImplementationortheSEMSInternalAuditorTraining,youwillreceive,duringthistraining,theknowledgeandunderstandingofISO20121uponwhichtobuildauditingskills.
Formative assessment:Practicalworkshopexercises
Thiscoursecovers:•AnoverviewofthepurposeandrequirementsofISO20121:2012•Howapplyingthesecanimproveyourbusinessmethods•Thepurpose,requirementsandthecertificationprocess
1Day
SEM1-1
Pre-requisites:None
SUSTAINABLE EVENT MANAGEMENT
ISO 20121:2012 – AWARENESS COURSE – SUSTAINABLE EVENT MANAGEMENT
114
Purpose of this Course:
Who should attend?
Course Duration:
Course Reference:
Course Outline:
Assessment Requirements:
ThepurposeofthiscourseistoprovidethelearnerwiththeknowledgeandskillsneededtoeffectivelyimplementaSustainableEventsManagementSystem(SEMS)inaccordancewithISO20121.TheISO20121standarddefinesthespecificationforasustainabilitymanagementsystemforeventmanagementcertification.
Anyoneinvolvedinthedevelopment,implementationandmanagementofaSustainableEventbasedonISO20121.
Formative assessment:Practicalworkshoprole-playexercisesSummative assessment:Writtenknowledgeassessment
Thiscoursecovers:•RecognizehowanSEMSisimplementedandimproved•Identifykeysustainabilityissuesatdifferenteventmanagementcyclestages•Knowhowtoengageallrelevantstakeholders•DefineasupplychainassessmentandcontrolMethodology
2Days
SR2-1
Pre-requisites:BasicawarenessofISO20121andanunderstandingofthesustainabilityissues.
SUSTAINABLE EVENT MANAGEMENT
ISO 20121:2012 – IMPLEMENTATION COURSE – SUSTAINABLE EVENT MANAGEMENT
SGS ACADEMYTRANSFORMING PEOPLE
AND BUSINESSES
NOVICEAWARE
ABLEEXPERT
BRIDGE THE GAP FROM NOVICE TO EXPERT
SGS TRAINING COURSE BROCHURE