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MM5027 Knowledge Management for Innovation YEG49+YEG50

MM5013

Knowledge Management for Innovation

Young Professional General 52

INSTITUT TEKNOLOGI BANDUNG

MBA Programme

http://www.mba.itb.ac.id

MASTER OF BUSINESS ADMINISTRATIONSCHOOL OF BUSINESS AND MANAGEMENT

INSTITUT TEKNOLOGI BANDUNG

http://www.sbm.itb.ac.id/mba


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Contents

1. Vision and Mission of MBA-ITB.............................................................. Error! Bookmark not defined.

2. Learning Goals of MBA-ITB .................................................................... Error! Bookmark not defined.

3. Learning Goals of This Course................................................................ Error! Bookmark not defined.

4. Learning Outcomes of This Course ........................................................ Error! Bookmark not defined.

5. The Course Structure ............................................................................. Error! Bookmark not defined.

6. The Course Plan ..................................................................................... Error! Bookmark not defined.

7. Lecturer Profile ...................................................................................... Error! Bookmark not defined.

8. Grading .................................................................................................. Error! Bookmark not defined.

9. Students Guidance ................................................................................. Error! Bookmark not defined.

10. References ............................................................................................. Error! Bookmark not defined.


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1.Vision and Mission of MBA-ITB

MBA ITB has a mission to educate students to be ethical and entrepreneurial business

leaders who can thrive in the globally connected business environment. We believe that

the mission can be achieved by developing our students to have the following attributes:

Cognitive ambidexterity, i.e. by developing their integrative thinking ability in looking

at business issues and formulating business decisions

Ethical responsibility, i.e. by developing their awareness, sensitivity and proactivity in

delivering the best results that will not sacrifice the social and environmental

sustainability

Effective implementation skill, i.e. by developing their leadership, awareness toward

other people in their organization and effective oral communication so that they can

execute the strategy and business solutions they have decided

Awareness toward global business environment, i.e. by exposing them with global

business issues that may affect their business success

Based on the above description, we have identified six important capabilities to be

developed in our students. The following are the six capabilities that become the learning

goals that we must pursue in our MBA program: integrative thinking, team work,

communication skill, ethical responsibility, leadership and global mindset.

Alongside its mission, MBA ITB is envisioned itself to be A World Class Program of Master

and Business Administration with that Creates Ethical and Entrepreneurial Business

Leaders by 2020.


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2.Learning Goals of MBA-ITB

Table-1 Learning Goals

Learning Goals Description

Integrative Thinking

(LG-1)

Student will be able to demonstrate ability to identify the central

problems/issues, draw and assess recomendation using a perspective

that integrates both fuctional and relevant contextual information

and deploy them effectively to solve the problem from a strategic

views point.

Team work (LG 2)

Student will be able to demontrate an ability to work effectively in a

team, exhibiting behaviour that reflects an understanding of the

importance of individual roles and tasks, and the ability to manage

conflict and compromise so that team goals are achieved.

Communication Skill

(LG 3)

Student will be able to communicate verbally inn an organised, clear

and persuasive manner, and be responsive listener.

Ethical Responsibility

(LG 4)

Student will be able to identify ethical issues, understand the impact

of a particular issue on various stakeholders, recognize the rights and

responsibilities of the stakeholder and systematically analyse the pro

and cons of eny decisions related to ethical issues.

Leadership

(LG 5)

Student willhave hightened awareness of what it take to exercite

effective leadership, through key inisiative, efective execution,

influencing, inspiring, and empowering people and manging changes.

Global Awareness

(LG 6)

Student will understand the nature of global issues impacting

business, including competition, policiess, politic, culture and

consumers and have the ability to respond to them effectively.


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2.2 Learning Objectives

Table-2: Integrative Thinking

Learning Goals Learning Objectives

Integrative

thinking

Identify and analyze central problems with integrative thinking

Construct multiple perspectives that integrate both functional and

relevant contextual information

Create recommendation based on the constructed perspectivesand the

companys strategic objectives

Teamwork

Understand how to collaborate with others

Apply the concept of managing conflict to resolve problem in small group

learning environment

Demonstrate constructive feedback in small group learning environmentCommunication

Skill

Present information in an organized and concise manner.

Demonstrate skill to persuade others in persuasive manners

Demonstrate listening skills

Ethical

Responsibility

Recognize ethical issues in business context.

Assess the impact of ethical issue toward various stakeholders

considerations.

Systematically analyse the pro and cons of any decisions related to ethical

issues.

Demonstrate an understanding of the concept of Corporate Social

Responsibility.

Demonstrate an understanding of the concept of environmentsustainability.

Leadership

Demonstrate the propensity to take initiative

Bring influence toward other people in her/his team

Inspire and empower others by evaluating, analyzing, and providing critics

on how leadership behaviors and characteristics affect employees and

businesses outcomes

Demonstrate an ability to manage change

Global Mindset

Identify global issues that may affect the industry (Global Intellectual

Capital)

Develop understanding toward global cultural aspects that affect business

operations

Develop passion for diversity and ability to work with people from different

culture (Global Social Capital)

Develop business recommendations based on understanding about the

global aspetcs.


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3.Learning Goals of This Course

In the broadest perspective, the goals of this course is to assist you to recognize and to better

understand human capital and leader behavior in learning organization context, as a

foundation of Knowledge Innovation Management (KIM) and impact to the organizational

effectiveness. More specific, after following this course, students are expected to develop the

following skills:

1. Problem solving skill with an integrative thinking: Construct multiple perspectives that

integrate different factors or aspects, other related business functions and relevant

contextual information2. Team Work Skill: Understand how to collaborate with others

3. Communication skills: Demonstrate skill to persuade others in persuasive manners.

4. Leadership skills: Demonstrate an ability to manage change

Thus, it is connected with the learning goals of Integrative Thinking, Team Work Skill,

Communication Skills, and Leadership Skill. The relationship between the course objectives and

the objectives of MBA-ITB is presented in Table 3.

Table-3: Knowledge Management fo Innovation Learning Objectives

Course

Integrative

Thinking (IT)

Team Work

Skill (TW)

Communication

Skill (CS)

Leadership

(L)

IT2 IT3 TW 1 CS2 L4

MM5027

Knowledge

Management

for Innovation

X X X X X


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4.Learning Outcomes of This Course and The Course Structure

Explaining ideas or concepts: Interpreting,

summarising, paraphrasing, classifying,

explaining what and why KM

Using information in another familiar

situation: carrying out, using, executing

Implementing of KM tools in company

Breaking information into parts to explore

understandings and relationships among KM

components: Comparing, organising, deconstructing,

interrogating and finding of KM Framework

Explaining ideas or concepts: Interpreting,

summarising, paraphrasing, classifying, explaining

what, why and how KM tools implementing

Justifying a decision or course of action: Checking,

hypothesising, critiquing, experimenting, judging

of KM Planning in practice

Breaking information into parts to explore under-

standings and relationships among KM Planning

Components and implementing the KM Planning stages

Using information in another familiar situation: Implementing,

carrying out, using, executing KM in several companies

Generating new ideas, products, or ways of

viewing things: Designing, constructing, planning,

producing, inventing of KM Planning in practice


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The Course Plan

Course Title : Knowledge Management for Innovation

Code (Credit) : MM-5013 (3 credit)

Class : YPG 52

Lecturer : Prof. Jann Hidajat (JH) and Dr. Achmad G (AGH)Day : Monday

Session : 3 sessions per day

KNOWLEDGE MANAGEMENT FOR INNOVATION CLASS SCHEDULE

DATE OUTCOME(S) ACTIVITY(IES) PREPARATION EVALUATIONFACILI-

TATOR

18-01-16

(08.0011.15am)

Breaking information

into parts to explore

understandings andrelationships among KM

components

1.Class Management

2.5-10 pages of JH book

resume - send by e-mail

before final exam

3.World Happiness

Syllabus

Textbook-1

Video

Individual Class

Participation and

Discussion

JH

Break

1. Lecturing-1: KM

Introduction

2. Discussion

Slide

presentation

Individual Class

Participation and

Discussion

JH

JH

25-01-16

(08.00

11.15am)

Using information in

another familiar

situation

Lecturing-2: Knowledge-

Based Enterprise

Slide

presentation

Individual Class

Participation and

Discussion

JH

Break

Lecturing-2: Knowledge-

Based EnterpriseSlide

presentation

Individual Class

Participation and

Discussion

JH

1.Great Siberian Freeze off2.Climatizes

Game Group Discussionand Participation

EFD

01-02-16

(08.00

11.15am)Explaining ideas or

concepts: Interpreting,

summarising,

paraphrasing, classifying,

explaining what, why

and how KM tools

implementing

3.Walking the Talk

4.ShifterGame

Group Discussion

and ParticipationEFD

Break

Lecturing-3:

Personal KM (PKM)Textbook-3

Individual Class

Participation and

Discussion

EFD

PKM Tools ExercisesExercises

Individual Class

Participation and

Discussion

EFD

15-02-16

(08.00

11.15am)

PKM Tools Exercises Exercises

Individual Class

Participation and

Discussion

EFD

Break

PKM Tools Exercises Exercises

Individual Class

Participation and

Discussion

EFD

EFD


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TATOR

22-02-16

(08.0011.15am)

Explaining ideas or


summarising,

paraphrasing, classifying,explaining what, why

and how KM tools

implementing

Class discussion on Case:

1.KM in Astra

2.KM in Unilever

KM Case for

each group

Group Discussion

and ParticipationJH

Break

3.KM in Toyota Intl

4.KM in Xerox KM Case for

each group

Group Discussion

and Participation

Quiz

JH

5.KM in Monsanto

. KM at BPJH

29-02-16

(08.00

11.15am)

Breaking information

into parts to explore

understandings and

relationships among KM

Planning Components

and implementing the

KM Planning stages

Lecturing-4:

KM Planning

Slide

presentation

Individual Class

Participation and

Discussion

AGH

Break

Case-3:

Case on KM Planning

Knowledge Management at

Accenture

Case-3

Individual Class

Participation and

Discussion& Quiz

AGH

AGH

07-03-16

(08.00

11.15am)

Generating new ideas,

products, or ways of

viewing things

Case-4: Class Discussion

(KM Planning in ULI)Case-4

Individual Class

Participation and

Discussion

AGH

Break


(KM Planning in ULI)Case-4

Individual Class

Participation and

Discussion

AGH

AGH

14-03-16

(08.00

11.15am)

KM Planning Case

DiscussionDiscussion Quiz AGH

Break

Lecturing-5: Linking KM and

Innovation

Slide

presentation

Individual Class

Participation andDiscussion

AGH

AGH

21-03-16

(08.00

11.15am) Explaining ideas or


summarising,

paraphrasing,

classifying, explaining

what, why and how KMtools implementing


(KM at Whirpool) Case-5

Individual Class

Participation and

Discussion

AGH

Break


(KM at Whirpool) Case-5

Individual Class

Participation and

Discussion

AGH

Lecturing-6: Knowledge

Development Processes

SECI & BP Model

Textbook-2

Individual Class

Participation and

Discussion

AGH

28-03-16

(08.00

11.15am)

Role Playing on K-Development

Role Playing Group Discussionand Participation

AGH

Break

Role Playing on K-

Development

Role PlayingGroup Discussion

and ParticipationAGH

Role Playing Quiz AGH


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TATOR

04-04-16

(08.0011.15am) Generating new ideas,

products, or ways of

viewing things:

Designing, constructing,

planning, producing,

inventing of KM

Planning and Tools in

practice

Lecturing-7: K-Based

Project Management and

K-Based Economy

Slide

presentation

Individual Class

Participation and

Discussion

JH

Break

Lecturing-7: K-Based

Project Management and

K-Based Economy

Slide

presentation

Individual Class

Participation and

Discussion

JH

Wrap up and Discussion Discussion Quiz JH

11-04-16

(08.00

11.15am)

MBNQA Video on

Leadership-

Individual Class

Participation and

Discussion

JH

Break

MBNQ video on the

Information-

Individual Class

Participation and

Discussion

JH

Wrap up and Discussion Discussion Quiz JH

25-04-16 Final Test


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5.Lecturer Profile

Jann Hidajat Tjakraatmadja

Lecturer: Prof. Dr. JannHidajatTjakratmadjaOffice: School of Business and Management ITBTel: 062-22-2531923Fax: 062-22-2504249Email: [email protected]: SBMITB, Ganesha 10 Bandung Indonesia

Jann Hidajat Tjakraatmadja graduated from the Bandung Institute of Technology (ITB) in 1978

(Bachelor). He then continued his studies in Industrial Engineer at Catholic University of Leuven,

Belgium (got Master in 1981) and in 2001 he earned a Doctor of Knowledge Management from

his, Industrial Engineering and Management, ITB. In 2004, Jann got Professor in almamater

Knowledge Management ITB. In 2007, Jann with his colleges from academica and practise

develop KMSI (Knowledge Management Society) and he ellected as a first President.

Jann has extensive experience in the academic world. His career was starts in 1978 as a lecturer

for Method and Time Study, Ergonomic, Production System and Management of Technology in

Industrial Engineering (IE) Department, Industrial Technology (IT) Faculty of ITB. Jann has

authored a college three textbooks titled Teknik Tata Cara Kerja (Method and Time Study) in

1980, Manajemen Teknologi (Management of Technology) in 1996, and Knowledge

Management dalam Konteks Organisasi Pembelajar in 2007.

In the first career, he was the head of Method Study and Ergonomic Laboratory of IE

Department from 19781981 and from 19851990. In 2002-2003 he becomes the head of

Management Studio of IE Department of ITB and People Management Advisor for ITB Vice

Rector of Recourses and General Affairs. In 1994 and 1996, he was also member of the

evaluation committee of President Republic of Indonesia Paramakarya I and II Award, a

productivity award for national small and medium enterprise.
mailto:[email protected]:[email protected]:[email protected]


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Since December 2003, Jann was move from ITB IT Faculty to ITB School of Business and

Management (SBM). In 2003 2005 he was a Director of Graduate School of Business (MBA-

ITB) in SBM-ITB. In 20032009 he was a Vice Dean of Academic Affairs for SBM-ITB. Currently

he is a Chairman of SBM Senate, Director Centre of Knowledge for Business Competitiveness

(CK4BC), SBM-ITB, and President of Knowledge Management Society Indonesia (KMSI).

Jann also serves as Senior Lecturer for Management of Technology, Knowledge Management

and Information Technology, People Management, Learning Organization, Operations

Management and Organization Behavior for both ITBs Graduate and under graduate

Management School. Prior to his present position, he has throughout his career retained a

lectureship at MBA-ITB and under graduate Management School ITB programs as Senior

Lecturer.

Jann has been consultants to various studies and projects with state enterprises and many

government projects. He has also been an Instructor and moderator for various courses,training and workshop in Mind Management, Management of Technology, Knowledge

Management and Learning Organization, People Management, Operations Management,

Organization Behavior, Service Management, Change Management, Logistics and Project

Management.

Achmad Ghazali, Ph.D.

Nick Name: Achmad

E-mail: [email protected]

Achmad Ghazali holds a bachelor degree in Industrial Engineering, ITENAS, Master of Business and

Administration, SBM, ITB, and Doctoral degree from Massey University, New Zealand. His dissertation is

about knowledge construction in health support group online discussion. Using social constructivism as

learning paradigm in measuring the process of knowledge construction and how it affects the quality ofinformation in term of information quality and information integrity.

From 2005 until now, He becomes Faculty member of SBM, ITB (People and Knowledge Management

Sub Interest Group). From 2005 until 2007, He becomes SBM ITB Assistant Lecture. Right now, he is a

Director of QA and Accreditation at SBM-ITB.


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6.Grading

The course grading requirements include case analysis, presentation, class discussion,

reading of assigned articles/cases and writing summaries and reports, with the system:

GRADE BLOOMS TAXONOMY

A 4.0 Generating new ideas, products, or ways of viewing things:

Designing, constructing, planning, producing, inventing.

Creating

(B6)

AB 3.5 Justifying a decision or course of action: Checking,

hypothesising, critiquing, experimenting, judging

Evaluating

(B5)

B 3.0 Breaking information into parts to explore understandings and

relationships:Comparing, organising, deconstructing,interrogating, finding

Analyzing

(B4)

BC 2.5 Using information in another familiar situation:Implementing,

carrying out, using, executing

Applying

(B3)

C 2.0 Explaining ideas or concepts:Interpreting, summarising,

paraphrasing, classifying, explaining

Understanding

(B2)

The weights for the components of the course are as follows:

ITEM WEIGHT

1. Individual Quiz and Assigment 20 %

2. Individual Class Participation and Discussion 30 %

3. Group Assignment and Participation 25 %

4. Individual Final Exam 25 %

TOTAL 100%


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7.Students Guidance

A.

Class Preparation

a. Readings assigned for a scheduled class period should be carefully read and studied

prior to class.b. Reading assigned material before it is discussed in class will help you effectively

participate in class/group discussion.

c. Reviewing the material one more time after discussion helps retention and makes

studying for exams easier.

B.

Effective Classroom Behavior

Attending a college class demands the same degree of discipline and professional

behavior expected in the professional work world. Learners bring their own views and

experiences to the classroom setting. Through class participation, peers are able to

learn from each other and thus expand their knowledge base and exposure to various

points of view. This type of learning is considered primary to the adult learning

experience. With this in mind, sharing your views and knowledge, asking questions, and

being respectful of differing views is expected. 10 behaviors that will help you to be

successful in this class include:

a.

Attending class regularly

b.

Active listening and learning

c.

Reading the syllabus and assigned readings before each class session

d.

Participating in class discussions

e.

Treating all in the class with respect

f. Participating in class/group activities with enthusiasm

g.

Doing only class activities during class

h.

Avoiding side conversations

i. Completing assignments on time

j.

Keeping your cell phone on silent mode during class

Presentation; writing book, paper or case summary; doing case studies and discussions;

lecture, and activities that support and illustrate the topics discussed will be important

parts of the course.

Preparation for each session is required to facilitate learning for you, as well as the class

as a whole


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C.

Course Requirement

a. There is no pre-requisite course requirement.

b. Assignments: Doing group cases analysis and class presentation; writing

group/individual report; and writing individual articles/case/course summary.

The other non-presenting learners will have to prepare questions and to participate

actively by asking questions and challenging the responses of the analysts (also in

view of the requirements of the 10% class participation).

Note: You will be assigned various exercises and tasks such as case analyses, role

play, game and video. You are expected to take a high level of responsibility

for your own learning and to support individual sessions through group

presentations. The course is based on involvement learning and class

participation. Discussions are based on assigned readings (case studies etc.),

short lectures, activities, video analyses and so forth.

Plagiarism on assignments and cheating on the tests will not be tolerated.

Students caught plagiarizing or cheating will be disciplined according to the

SBM and ITB norms.

c. Attendance: Attendance is compulsory. No points are assigned for absence

students. Attendance may correlate with the absorption of academic material and

facilitates classroom participation and discussion, components that are crucial to

graduate study. Attendance could have a bearing on the grade earned in situations

where a student may be at the borderline.

8.References

The recommended main textbooks are:

Knowledge Management

1. Jann Hidajat and Donald C Lantu (2006), Knowledge Management dalam Konteks

Organisasi Pembelajar , SBMITB

2. Collison, Chris and Parcel, Geoff (2006), Learning to Fly Capstone Publishing Limited (A

Wiley Co.).

3. Jann Hidajat, Haitan Rachman and Didin Kristinawati (2013), Personal Knowledge

Management, ITB

Note: All course participants are expected to have read both the relevant textbook chapters,

article and cases before commencement of class.

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