Social Etiquette &

Social Graces

Preview

• What is etiquette• How to behave in public places• Dining etiquette • Internet & E-Mail etiquette• Helping the poor and needy• Negativity• Positive Attitude • Humour and Friendliness

What is Etiquette

Etiquette simply means how to behave in various situations.

Etiquette relates to a code of behaviour among people within an organisation, group or society

Knowing/ respecting people’s customs and traditions

Observing certain behaviour and actions when in a group of people

Observing appropriate manners

Always Remember:Your behaviour and manners should consistently correspond with your well groomed image

• If someone lacks an understanding of basic etiquette, he might feel uncomfortable in social situations. – With this discomfort, he might experience embarrassment

or nervousness that puts him at a disadvantage.

• With a solid foundation in etiquette and manners, a person can feel strong and confident, even in new or unfamiliar situations.

• When a person has strong social skills and understands how to treat others respectfully and politely, he can navigate virtually anything.

Why is etiquette important?

• During meals

• At parties or social events

• While having a conversation with a teacher

• During an interview

• Moving to a new neighborhood

• Starting a new job

• Many, many, more…

Proper etiquette is important in several social situations;

the following slides will cover some basics that can be valuable in various circumstances.

Situations where proper etiquette can be beneficial

Poor listening skills Disregard of shared property and others’ space Embarrassing others Poor table manners Inappropriate praise of others Inappropriate language Disregard of others’ time Inappropriate dress and grooming Misuse of telephone Failure to greet someone appropriately

Common slip-ups which we often make

Example of Social Graces

Knocking before entering the room

Not opening the mail of others

Not looking through other people’s belongings

Not taking or borrowing articles without asking permission

Being helpful to others in your home

Saying 'please' and 'thank you' or 'excuse me’

Sharing and not grabbing and keeping' good things to

yourself

Respecting other people's property and their rooms

Helping the family by doing your tasks

Have table manners

How to behave in Public

When you’re in a public place you

should consider these

Noise• Ensure you do not yell or speak loudly,

laugh, talk on your cell phone.

• Ensure that you should ignore the peace of others.

• Do not disturb the ambience of a particular public place.

• Try to keep your voice down, don't belly laugh all the time at the movies.

• Don't argue out in the front yards.

• These are all common sense things that most people can recognize when others are doing it.

Behavior• If you behave in a polite manner, most people will

barely notice you're there. On the other hand, if you're swearing or throwing rocks against the sides of buildings, you might be causing some ire in those around you.

• You shouldn’t be different from how you behave in the privacy of your own home.

• Avoid behaving in scary or annoying ways.

• Smile at others now and then.

• Be kind.

• Offer assistance if needed.

• Try to behave as if your mother were watching.

Eat Properly

• If you are eating in a public place.

• use your table manners.

• Use your utensils properly. • Do not pick up food with your

hands, use a fork or a spoon.

DINING ETIQUETTE

Some tips to keep in mind when dining out

Sit straight with both feet on the floor, legs together

Elbows never on the table

Speak softly to those nearest to you

Thank the waiter only once or twice

Tip well

Enquire from the host/ hostess about dress code for the function invited

Men should assist ladies to be seated by pulling out the chair

Placing your handbag/ purse on the table

Gesturing with your knife or spoon

Putting food into your mouth with a knife

Chomping your food

Talking with your mouth full

Wiping your mouth with your hand when holding a knife/

fork

Reaching across people to get a dish. Instead ask for it to

be passed

Playing with the cutlery around you

Wiping your face with the napkin

You should avoid this while dining

Internet & mail Etiquettes

What Is Digital Etiquette…

Digital etiquette is the rules you should follow while using the internet.

It is how you act when you talk to someone on the internet, because the other person cant always know what you actually mean.

Digital Etiquette is used by different people all over the world.

Good Etiquette…

Treat people with respect and be nice to them on the computer and in reality.

Behave well and be polite and considerate when speaking to people online or when posting comments, because while you may not know the people their feelings can get hurt.

Bad Etiquette…

• Being rude and saying mean things to people represents bad etiquette

• Hacking computers, downloading illegal things, cyber-bullying, are all bad digital etiquette.

E-Mail Etiquettes

Gone are the days when business dealings were primarily handled in-person or over the phone; email is the preferred method of communicating in today's business environments.

Email communication gives businesses a quick way to send messages to clients and colleagues.

When conducting business via email, it's important for users to exercise etiquette

Use Descriptive And Meaningful Subject Line Write Clear And Concise Message Avoid Sending Forwards And Inappropriate Jokes Know When to Email and When to Call Be clear and precise Don’t use CAPITAL words Avoid abbreviations, such as "plz,” and smiley

face. Think twice before hitting the "send" button.

Emails are a form of communication that can be seen by anybody down the road.

Also remember that sensitive topics are often better addressed via the phone or in-person.

E-Mail Etiquettes

Helping the Poor & Needy

Ways to help Poor and needy

• Give a portion of your allowance each month to a poor and needy person or a cause in support of them.

• Encourage a family charity project

• Talk about it in your group

• Visit a poor part of town

• Don't just collect money

• Collect money in your group

Negativity

Letting go of Negativity• In each and every individuals life there are a few people who

are so negative that once you have even a slightest amount of conversation with them you get a headache for the whole day.

• If you tell them that you are going to New Delhi boarding an airplane, they will say that be careful, airplanes are prone to accidents.

• In each and every case they have to take out the negativity from any given situation. as a result we are left with innumerous negative thoughts popping in our heads.

• It is very difficult to deal with such negative people and the situations that they create.

• But as they say, nothing is impossible. Dealing with negative people is also possible if one is determined to do so. There are certain factors that should be kept in mind while dealing with negative people.

Negativity Factors1. Avoid these People:• It is not rude to stay away from the company of negative people.2. Avoid an Argument:• It is essential to avoid arguing with a negative individual.3. Stick to Light Topics:• When dealing with these negative people is unavoidable it is essential for

you to stick to lighter topics. For example discuss cricket, Movies and any jokes.

4. Appreciate when they Speak Something Positive:• It is essential to appreciate everyone especially a negative individual

whenever he or she speaks something positive. As a result of your appreciation this negative individual might even start speaking more and more positive things because mind it, everyone loves to be appreciated.

5. Hang Out in a Group:• Never hang out alone with a negative person. Always try to be in a

company of three or more so that whenever this negative individual speaks something negative a number of others are there to correct that individual.

• It is essential to keep these few factors in mind if you cannot avoid the company of such negative people completely.

10 Ways to Get Rid of Negativity

Meditate Be with Positive People Smile Get rid of negative things Listen to Music Stop Worrying Be Helpful Read Positive Quotes Be thankful Pray

Importance of Positive Attitude

Do you know that your technical knowledge

contributes only 15%

to your success?

Your Attitude is responsible for

balance 85%

and

How much time, effort & money you spend on education

Compare this with

How much time, effort, & money you spend to develop attitude

&, where is your emphasis?

Skill Building/Attitude Building

Or

Neither

Unfortunately for most of us

answer is

NEITHER

Shocking!

But, with right attitude,

you can

& you will

develop necessary skills

Surprisingly,

Developing

Positive Attitude

is the simplest thing to

doHere is How

Become a Life Time Student

Learn just 3-5 new words a

day. In no time you will be able to talk to

anybody.

This will increase your IQ by

100%.

George Town Medical Counsel……

Recognize that knowledge is power

Read informational or educational books for just for half an hour daily.

You will read 20 books of 200 pages a year. An average person reads two books a year.

What competitive advantage!

Just by reading for half an hour daily!

Listen to educational & Motivational cassettes

University of South California says:

Just listen to Educational & Motivational cassettes or CDs for about an hour daily.

You will acquire knowledge equivalent of two years of college education in three years by just listening to these cassettes.

Can any thing be simpler

Start & End each day with positive inputs into your

mind

Inspirational messages fill the mind with feel good Energy.

Begin & End each day by reading or listening to a good thought or quotation.

Can any thing be simpler?

Understand that Failure is an event & not a

person

Yesterday ended last night.

Today is a new day & it is all

ours.

We are all born to win.

However, to win ;we must plan.

So prepare & plan to win.

Than only we can hope to win

Hence to develop positive

Attitude

Begin & end each day by reading something positive,

Invest time & effort in building your attitude,

It will pay off. You will improve your skills & career.

It be defined as that which makes us laugh, smile, or amuses us.

Humour & Friendliness

A SMILE IS THE SHORTEST DISTANCE

BETWEEN TWO PEOPLE

“Through humour, you can soften some of the worst blows that life delivers. And once you find laughter, no matter how painful your situation might be, you can survive it.”

WHAT IS HUMOR ….

Laughter improves your health, can lower blood pressure.

Boost the immune system.

Diminishes pain and suffering and relaxes us.

Humour is often the best medicine for people who suffer from depression.

Reduces stress that can cause mental and physical illness.

Stress can kill—and so developing and maintaining a sense of humour can help deal with such as illness, unemployment.

Benefits of Humour

A sense of humour makes us playful and enables us to enjoy life. Humour is an ingredient for  happiness.

Laughter releases endorphins that make us feel good. It is like a drug that makes us high on life.

Humour in the workplace can build morale of coworkers and improve productivity of work.

Humour can reduce conflict in a relationship, build ties that bind through difficult, even unbearable times, if it not for a sense of humour.

Humour can build friendships, enabling strangers to find a common emotional connection and a bond from humour.

A sense of humour can enable us to see our own faults or follies.

Benefits of Humour

LAUGHTER IS THE JEST MEDICINE

• Enhances respiration• Enhances circulation• Oxygenates the blood• Suppresses stress related hormones

in the brain• Activates the immune system

DID YOU KNOW THAT….

• The average pre-schooler laughs or smiles 400 times a day and that number drops to 15 times a day by age 35

• People smile only 35% as much as they think they do

• Laughter releases endorphins a chemical more powerful than morphine

• Every time you laugh you burn 3.5 calories

SIX REASONS THAT FUN CAN IMPROVE WORK QUALITY AND MENTAL HEALTH

Breaks up boredom and fatigue

Fulfills human social needs

It increases creativity and willingness to help

Fun fulfills the need for mastery and control

Fun improves communication

Fun breaks up conflict and tension

WHAT DO YOU SEE

Friendliness• F - Friendly• R - Respect• I - Integrity • E - Encouraging • N - Nice• D - Diversity • S - Sincerity • H - Helpful• I - Individual • P - Politeness

Friendliness

In conclusion, be FRIENDLY, treat each other with RESPECT, act with INTEGRITY, be ENCOURAGING, be NICE, encourage DIVERSITY, act with SINCERITY, be HELPFUL, be an INDIVIDUAL and show POLITENESS.

Then you will have

FRIENDSHIP ……

I hope I have been able to answer most of your queries and

clarify your doubts.

If you have any further questions

on this topic… ????

Sree Kumar K