social media integration, monitoring & measuring roi

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Social Media Preconference Social Media Integration, Monitoring & Measuring ROI Larissa Fair September 28, 2011 #DEast11 @LYF108 @DigitalEast

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  • 1. Social Media PreconferenceSocial Media Integration, Monitoring & Measuring ROI
    Larissa Fair
    September 28, 2011
    #DEast11
    @LYF108
    @DigitalEast

2. Views on Social Media Today
3. Source: Nielsen
4. Source: Nielsen
5. Source: Nielsen and NM Incite
6. Social Media Integration

  • Social Media profiles should be consistent for SEO (even personal profiles can be used for corporate identities - @richardatdell, @lionelatdell)

7. Share content across accounts, but save some exclusive content for fans (giveaways, discounts) 8. The same traditional marketing goals apply: increase reach, generate leads, grow subscribers, earn referrals, nurture leads, keep customers happy 9. Improve the online experience through social media give users a reason to come back