taus dqf webinar: from labs to market - 25 september 2013

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Webcast 17:00-18:00 CET, 25 September TAUS Dynamic Quality Framework From Labs to Market

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Free TAUS Webinar "DQF: From Labs to Market". Jaap van der Meer, Rahzeb Choudhury and Willem Stoeller talk about the three years since the launch of the TAUS DQF.

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Page 1: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Webcast17:00-18:00 CET, 25 September

TAUS Dynamic Quality FrameworkFrom Labs to Market

Page 2: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Aims

1. Context2. Overview of current resources3. Outline upcoming activity

Page 3: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Agenda

1. Welcome and Context (Jaap van der Meer)2. DQF Overview (Rahzeb Choudhury)

1. e-Learning (Willem Stoeller)2. DQF Tools (Maxim Khalilov)

3. Q&A

Page 4: TAUS DQF Webinar: From Labs to Market - 25 September 2013

The DQF in ContextJaap van der Meer

Page 5: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Evolution of the Translation Industry

From the TAUS Translation Technology Landscape Report (April, 2013)

Page 6: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Is the translation industry ready?

Page 7: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Where We Stand

This slide may not be used or copied without permission from TAUS

Together We Know More

We KnowBetter

Page 8: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Our Vision

This slide may not be used or copied without permission from TAUS

Human Language ProjectCollaboration between business,

government and academia worldwide

DataTranslation data of 400 most spoken languages in the world (160,000 language pairs).

TechnologyCentral resource for education and advancement in open-source and commercial MT.

InteroperabilityCoordinate translation web services to optimize connectivity.

MetricsProvide for measuring and benchmarking translation quality.

Think of: the Human Genome Project: a $3.8 Billion

investment in sharing data about the human genome drove $796 Billion in economic impact, and spurred growth in the life sciences industry.

Page 9: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Why TAUS – From Think Tank to Industry-Shared Services

TAUS is a member organization for the global translation industry. Founded in January 2005 as a think tank TAUS has evolved to a global platform supporting corporations, government organizations and translation suppliers to innovate and automate their business.

Innovation Think Tank Industry-Shared Services

Resources Insights Data & Apps Metrics

TAUS offers guidance and indispensable industry support services to every agency and company and every buyer of translation services and technologies. TAUS also runs a program of industry events around the world that attracts a vibrant community of executives and entrepreneurs from the global content and translation industries.

2005 2006 2008 2009

Page 10: TAUS DQF Webinar: From Labs to Market - 25 September 2013

DQF OverviewRahzeb Choudhury

Page 11: TAUS DQF Webinar: From Labs to Market - 25 September 2013

See evaluation.taus.net

Page 12: TAUS DQF Webinar: From Labs to Market - 25 September 2013

e-LearningWillem Stoeller

Page 13: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Objectives

• Upon completion of this program, you will: – Better manage the issues related to managing

translation quality– Appreciate how different quality management

standards can contribute to managing translation quality

– Be able to place the TAUS Dynamic Quality Framework within the context of quality management models

– Be able to use the DQF resources to guide your evaluation decisions

Page 14: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Target Audience

• Anyone interested in translation quality– TSP project managers, quality managers and lead

translators– Translation buyer project managers, quality

managers and lead translators– Other translation professionals interested in

translation quality using machine or human translation

– TAUS membership not required

Page 15: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Agenda

Quality Management in Translation and the

TAUS Dynamic Quality Framework

Self Study

IntroductionQuality

Management Standards

DQF Overview

Experience with DQF

Certification Test

Temporary License

Hands-on with DQF

Page 16: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Quality Management Standards

Quality Management Standards

General Standards

ISO 9001:2008

PMBOK® Guide CMMI Six Sigma

Translation Specific Standards

EN15038 CAN CGSB 131.10

ASTM F2575-06 Standard

Guide

Page 17: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Quality Management Standards: to Remember

Manual

Processes (What & When)

Work Instructions (How)

Records

QMS

Project managementguidelines Continuous improvement

Use Metrics and BSC

F2575: definitions and specifications

Page 18: TAUS DQF Webinar: From Labs to Market - 25 September 2013

The Dynamic Quality Evaluation Framework

19

Page 19: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Initial Project Participants

Page 20: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Published Reports

Page 21: TAUS DQF Webinar: From Labs to Market - 25 September 2013

The Dynamic Quality Evaluation Framework

23

Page 22: TAUS DQF Webinar: From Labs to Market - 25 September 2013

The Dynamic Quality Evaluation Framework

24

DQF Knowledge Database

Adequacy/Fluency

Adherence to regulatory

instruments

Community-based

evaluation

Customer feedback

Error typology

Readability evaluation

Usability evaluation

Page 23: TAUS DQF Webinar: From Labs to Market - 25 September 2013

The Dynamic Quality Evaluation Framework

25

Page 24: TAUS DQF Webinar: From Labs to Market - 25 September 2013

The Dynamic Quality Evaluation Framework

26

Page 25: TAUS DQF Webinar: From Labs to Market - 25 September 2013

DQF Case Studies

• I conducted four interviews with TAUS members regarding their experience with DQF:

Page 26: TAUS DQF Webinar: From Labs to Market - 25 September 2013

DQF Case Studies - EMC

DQF

Compare MT systems

QE of translations

MT/PEMT performance

Page 27: TAUS DQF Webinar: From Labs to Market - 25 September 2013

DQF Case Studies - AVB

DQF

Compare MT systems

QE of translations

MT/PEMT performance

Page 28: TAUS DQF Webinar: From Labs to Market - 25 September 2013

DQF Case Studies - Pactera

DQF

Compare MT systems

QE of translations

MT/PEMT performance

Page 29: TAUS DQF Webinar: From Labs to Market - 25 September 2013

DQF Case Studies - Intel

DQF

Compare MT systems

QE of translations

MT/PEMT performance

Page 30: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Quality Management in Translation and the

TAUS Dynamic Quality Framework

Thank you for your attention!

Page 31: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Tools DemoMaxim Khalilov

Page 32: TAUS DQF Webinar: From Labs to Market - 25 September 2013

DQF OverviewRahzeb Choudhury

Page 33: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Upcoming DQF Report

Page 34: TAUS DQF Webinar: From Labs to Market - 25 September 2013

New DQF Content Profiling v2 being tested

Page 35: TAUS DQF Webinar: From Labs to Market - 25 September 2013

TAUS QE Summit

Page 36: TAUS DQF Webinar: From Labs to Market - 25 September 2013

Question and Answer

Page 37: TAUS DQF Webinar: From Labs to Market - 25 September 2013

This slide may not be used or copied without permission from TAUS