technology
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Technology. Impact on business. Jan 08 Essay Q. With reference to organisations, markets or industries that you know, to what extent do you think that the internet is a threat rather than an opportunity for business? (40 marks) - PowerPoint PPT PresentationTRANSCRIPT
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Technology
Impact on business
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Jan 08 Essay Q• With reference to organisations,
markets or industries that you know, to what extent do you think that the internet is a threat rather than an opportunity for business? (40 marks)
• You need to consider the impact on Supply as well as Demand factors…
You have 5 mins…What would your essay plan
be?
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Syllabus aims• The Relationship between Businesses and the
Technological Environment
• assessing the effects of technological change
• evaluating the response of businesses to technological change.
• The impact of technological change should be considered in terms of a range of issues including:
• marketing opportunities, • the culture of the business• and the processes and systems used within the
business
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What technological changes have their been?
– Intranet– Internet– Social Networking– CAD/CAM– Robotics– Handheld computers– Software packages e.g. DTP, spreadsheets,
databases etc– EPOS– Loyalty cards– Mobile technology– ????
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Threats of Technology• Which businesses have been threatened
by technology?
• Books• Music• Film • Travel agents• Estate agents• Newspapers• Charities….
• Bar codes!
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Dangers of being on line!
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Marketing opportunities…
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Viral marketing• http://www.blogstorm.co.uk/the-top
-10-viral-marketing-campaigns-of-all-time/
• So many to choose from… it has to be….
• What are the benefits of viral marketing?
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Cadbury’s – king of viral?
What benefits have Cadbury’s gained from
these marketing campaigns?
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Technology USP…• Which companies generate
revenue from continual updating technology?
• Software• Mobiles• TVs• MP3
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Culture of business
How would technology effect…
What is culture?
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• How employees are recruited
• The way that visitors and guests are looked after
• How the working space is organised
• The degree of delegation & individual responsibility
• How contracts are negotiated and agreed
• The personality and style of the sales force
• The responsiveness of communication
• The methods used for communication
• How staff call each other
How culture might be demonstrated
Can you give examples of
how technology will have changed
these areas?
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Look at the following slides
How will these new apps affect culture?
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Business apps
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Business apps
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Business apps
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Handy’s Four Classes of Culture
Power Role
Task Person
What does
each of these mean?
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Power culture
•Control radiates from the centre
•Concentrates power among a few
•Few rules and little bureaucracy
•Swift decisions are possible
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Role culture
•People have clearly delegated authorities within a highly defined structure
•Hierarchical bureaucracy•Power derives from a person's position
•Little scope exists for expert power
Power
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Task culture
•Teams are formed to solve particular problems
•Power derives from expertise as long as a team requires expertise
•No single power source
•Matrix organisation
•Team may develop own objectives (a risk)
Functional Depts
Proj
ect T
eam
s
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Person culture
•People believe themselves to be superior to the business
•Business full of people with similar training, background & expertise
•Common in firms of professionals – e.g. accountants & lawyers
•Power lies in each group of individuals
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Processes and systems used within the business
How has technology helped?
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• http://news.bbc.co.uk/1/hi/uk/8409337.stm
• EPOS – tills!
• http://www.youtube.com/watch?v=Vv5GQ6c_ls8
• Textile industry
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Homework…
Reminder of HWKTextbook p 315 Walmart Case
study
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Further reading• http://www.businessweek.com/
technology/