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Technology Impact on business

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Technology. Impact on business. Jan 08 Essay Q. With reference to organisations, markets or industries that you know, to what extent do you think that the internet is a threat rather than an opportunity for business? (40 marks) - PowerPoint PPT Presentation

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Page 1: Technology

Technology

Impact on business

Page 2: Technology

Jan 08 Essay Q• With reference to organisations,

markets or industries that you know, to what extent do you think that the internet is a threat rather than an opportunity for business? (40 marks)

• You need to consider the impact on Supply as well as Demand factors…

You have 5 mins…What would your essay plan

be?

Page 3: Technology

Syllabus aims• The Relationship between Businesses and the

Technological Environment

• assessing the effects of technological change

• evaluating the response of businesses to technological change.

• The impact of technological change should be considered in terms of a range of issues including:

• marketing opportunities, • the culture of the business• and the processes and systems used within the

business

Page 4: Technology

What technological changes have their been?

– Intranet– Internet– Social Networking– CAD/CAM– Robotics– Handheld computers– Software packages e.g. DTP, spreadsheets,

databases etc– EPOS– Loyalty cards– Mobile technology– ????

Page 5: Technology

Who are the largest on line businesses?

Page 6: Technology

Threats of Technology• Which businesses have been threatened

by technology?

• Books• Music• Film • Travel agents• Estate agents• Newspapers• Charities….

• Bar codes!

Page 7: Technology

Dangers of being on line!

Page 8: Technology

Latest technology…• Its always changing…

Page 9: Technology

Marketing opportunities…

Page 10: Technology

Viral marketing• http://www.blogstorm.co.uk/the-top

-10-viral-marketing-campaigns-of-all-time/

• So many to choose from… it has to be….

• What are the benefits of viral marketing?

Page 12: Technology

Technology USP…• Which companies generate

revenue from continual updating technology?

• Software• Mobiles• TVs• MP3

Page 13: Technology

Culture of business

How would technology effect…

What is culture?

Page 14: Technology

• How employees are recruited

• The way that visitors and guests are looked after

• How the working space is organised

• The degree of delegation & individual responsibility

• How contracts are negotiated and agreed

• The personality and style of the sales force

• The responsiveness of communication

• The methods used for communication

• How staff call each other

How culture might be demonstrated

Can you give examples of

how technology will have changed

these areas?

Page 15: Technology

Look at the following slides

How will these new apps affect culture?

Page 17: Technology

Business apps

Page 18: Technology

Business apps

Page 19: Technology

Business apps

Page 20: Technology

Handy’s Four Classes of Culture

Power Role

Task Person

What does

each of these mean?

Page 21: Technology

Power culture

•Control radiates from the centre

•Concentrates power among a few

•Few rules and little bureaucracy

•Swift decisions are possible

Page 22: Technology

Role culture

•People have clearly delegated authorities within a highly defined structure

•Hierarchical bureaucracy•Power derives from a person's position

•Little scope exists for expert power

Power

Page 23: Technology

Task culture

•Teams are formed to solve particular problems

•Power derives from expertise as long as a team requires expertise

•No single power source

•Matrix organisation

•Team may develop own objectives (a risk)

Functional Depts

Proj

ect T

eam

s

Page 24: Technology

Person culture

•People believe themselves to be superior to the business

•Business full of people with similar training, background & expertise

•Common in firms of professionals – e.g. accountants & lawyers

•Power lies in each group of individuals

Page 25: Technology

Processes and systems used within the business

How has technology helped?

Page 26: Technology

• http://news.bbc.co.uk/1/hi/uk/8409337.stm

• EPOS – tills!

• http://www.youtube.com/watch?v=Vv5GQ6c_ls8

• Textile industry

Page 27: Technology

Homework…

Reminder of HWKTextbook p 315 Walmart Case

study

Page 28: Technology

Further reading• http://www.businessweek.com/

technology/