things every hotelier should do before 2017
TRANSCRIPT
What your hotel must do before
2017
With 2016 blitzing past us, the time for hoteliers to begin planning for the next year is fast approaching. Managers should make the most of this time to set goals and targets, say adopting modern technology, for the next year!
It’s never too early to start planning
2017
Synchronization between all departments at the hotel is vital – spend some time coming up with budgets and revenue targets, depending on performance this year. This lets you approximate how much revenue you can expect from each.
Coordinate with all departments
Track your guest history and information for the past year and uncover where the majority of your business is coming from – this can help you target the right audience. No point creating spa packages when your primary clientele is corporate!
Zero in on your preferred clientele
With an increasing number of hotels primed to access powerful enterprise technology, hotels that don’t adopt these new standards will find it increasingly difficult to compete. The cloud is probably the easiest way hoteliers can get started.
Plan for advances in technology
“Take care of your staff and they will take care of your guests,” said J.W. Marriott. Wise words indeed! Give your staff credit where it’s due and you’ll keep them motivated to continue looking after your guests.
Appraise your staff
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