webcast marketing roi

24
1 Seeking ROI : 120% Return on My Investment Webcasting Fuels Your 2009 Marketing Strategy

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Page 1: Webcast Marketing ROI

1

Seeking ROI : 120% Return on My Investment

Webcasting Fuels Your 2009 Marketing Strategy

Page 2: Webcast Marketing ROI

Today’s Panel

Brian Denker Director, Marketing/Operations Frost & Sullivan

Shaun McIverPresident & CEOStreamlogics, Inc.

Bob Felsenthal Vice President / Publisher BtoB Magazine / Media Business

Donal Byrne Manager, Loyalty & Retention Research in Motion (Blackberry)

Page 3: Webcast Marketing ROI

Welcome & Housekeeping

Live Q&ASend your questions by using on the question box located on the lower half of the your eBroadcast screen.

eBroadcast On-DemandA recording of the eBroadcast will be available at www.frost.com/marketingROI

Give-Away All registrants will be entered in to a drawing for a BlackBerry® Storm

Page 4: Webcast Marketing ROI

On Marketers:

• Demand for ROI

• Demand for accountability

• Inevitable migration of spending to media channels and techniques that support A & B.

• Increasingly sophisticated, integrated messaging across multiple channels

• Creating platforms for integrated executions

• Proving the worth of traditional media vs. alternatives

Economic Downturns Demand “Systemic” Changes

Page 5: Webcast Marketing ROI

What’s Getting a Piece of the Pie?

BtoB 2009 Marketing Priorities and Plans

Page 6: Webcast Marketing ROI

What’s so hot about Web casting?

THE OBVIOUS

Individuals instinctively tend to retain information:

10% of what they read

50% of what they see or hear

THE PROVEN – Web casts equate to immediate

access to information in the “Now”

60% Technical Product Info

70% Topics of Interest

50% Education / Learn More

If customers can see, hear, and feel the difference between you and your competitors…

then maybe they will start to think differently about you.

Page 7: Webcast Marketing ROI

• Enhancement of brand • Unlimited audience potential • Qualified attendance model• Instant credibility of products/services • Establishes thought leadership • Develops new business opportunities• Improved channel/alliance partnerships• Long term relationships

Accelerated sales cycles

R.O.I.

Page 8: Webcast Marketing ROI

“Marketers too often focus on the event itself… They think it begins on the first day in Orlando and ends on the last day there.”

–Ruth Stevens, author of Trade Show and Event Marketing

It’s not a web event meeting…

It’s a web experience

Page 9: Webcast Marketing ROI

The Complete Experience

• Pod casting• Multimedia Sales Tool• Newsfeeds• Web Content

Creating a deliverable that becomes portable across

a variety of channels

Page 10: Webcast Marketing ROI

Multipurpose / Multi-channels

ProductLaunches

Lead Generation

New Channelfor Content

Delivery

BrandAwareness /

Visibility

TrainingInternal / External

BusinessDevelopment

Opportunity/ ROI

Page 11: Webcast Marketing ROI

Steps to Implementing Successful Web cast Campaigns

CampaignPlanning

Content Development &

Delivery

Audience Recruitment

Audience/User Experience

Analytics / Reporting

Database Management

What’s Next??

Page 12: Webcast Marketing ROI

Steps to Implementing Successful Web cast Campaigns

CampaignPlanning

Content Development &

Delivery

Audience Recruitment

Audience/User Experience

Analytics / Reporting

Database Management

What’s Next??

Page 13: Webcast Marketing ROI

Steps to Implementing Successful Web cast Campaigns

CampaignPlanning

Content Development &

Delivery

Audience Recruitment

Audience/User Experience

Analytics / Reporting

Database Management

What’s Next??

Page 14: Webcast Marketing ROI

Steps to Implementing Successful Web cast Campaigns

CampaignPlanning

Content Development &

Delivery

Audience Recruitment

Audience/User Experience

Analytics / Reporting

Database Management

What’s Next??

Page 15: Webcast Marketing ROI

Steps to Implementing Successful Web cast Campaigns

CampaignPlanning

Content Development &

Delivery

Audience Recruitment

Audience/User Experience

Analytics / Reporting

Database Management

What’s Next??

Page 16: Webcast Marketing ROI

Steps to Implementing Successful Web cast Campaigns

CampaignPlanning

Content Development &

Delivery

Audience Recruitment

Audience/User Experience

Analytics / Reporting

Database Management

What’s Next??

Page 17: Webcast Marketing ROI

Steps to Implementing Successful Web cast Campaigns

CampaignPlanning

Content Development &

Delivery

Audience Recruitment

Audience/User Experience

Analytics / Reporting

Database Management

What’s Next??

Page 18: Webcast Marketing ROI

Steps to Implementing Successful Web cast Campaigns

CampaignPlanning

Content Development &

Delivery

Audience Recruitment

Audience/User Experience

Analytics / Reporting

Database Management

What’s Next??

Page 19: Webcast Marketing ROI

Post web cast event, your company typically:

Survey Says…

Analyzes registration data for business/marketing

decision making 21%

Imports registrant

information to a CRM system

25%

Use recorded webcast

as part of ongoing sales/marketing

strategy 27%

Posts webcast on company website for future viewing

27%

Page 20: Webcast Marketing ROI

Portals and Content Management System (CMS)

Page 21: Webcast Marketing ROI

Survey Says…

Virtual tradeshows are similar to traditional live tradeshows but use web casting and other communications instead of traveling to a central location.

Concerning virtual tradeshows, have you:

Sponsored virtual tradeshows and are planning on continuing the practice.

Regularly attended virtual tradeshows and will continue to do so.

Experimented with attending/sponsoring virtual tradeshows as alternative to live tradeshows and had a positive experience.

Experimented with attending/sponsoring virtual tradeshows and did not have a positive experience.

Not attended or sponsored a virtual tradeshow but are interested in doing so in future.

Not attended or sponsored a virtual tradeshow and have no plans of doing so in the near future.

Page 22: Webcast Marketing ROI

Today’s Panel

Brian Denker Director, Marketing/Operations Frost & Sullivan

Shaun McIverPresident & CEOStreamlogics, Inc.

Bob Felsenthal Vice President / Publisher BtoB Magazine / Media Business

Donal Byrne Manager, Loyalty & Retention Research in Motion (Blackberry)

Page 23: Webcast Marketing ROI

BlackBerry Storm

And the winner is…

Giveaway

Page 24: Webcast Marketing ROI

A Recording of today’s eBroadcast will be available by visiting:http://www.frost.com/marketingROI