3-contemporary theories of motivation-lec4
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Contemporary Theoriesof Motivation
Gonzalo Campuzano
Enrique Flores
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OUTLINE
Introduction
Early Theories of Motivation (Overview
Goal !ettin" Theory M#O $ro"rams
Equity Theory
E%pectancy Theory
Inte"ratin" Contemporary Theories of Motivation &eferences
'uestions )nswers
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55% of U.S. employees have
no enthusiasm for their job.
)s cited in *+ ,ones- “Firms spend Billions to Fire Up Workers – With Little Luck”,
.!) Today- May /0- 100/
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INTRODUCTION
Motivation is the result of the interaction of theindividual and the situation+
Individuals differ in their 2asic motivational drive+
i+e+ Te%2oo3 4s+ 5ovel The level of motivation varies 2oth 2etween
individuals and within individuals at differenttimes+
Motivation6 “The process that account for anindividual’s intensity, direction, and persistenceof effort toard attainin! a !oal"” 7/8
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EARLY THEORIES
OF MOTIATION
/9:0;s6 <ierarchy of needs theory Theories = and >
The two?factor theory+ They represent a foundation from which
contemporary theories have "rown+ $racticin" mana"ers still re"ularly use this
theories and their terminolo"y in e%plainin"employee motivation+
Contemporary way of thin3in"
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!OAL"SETTIN! THEORY
Goals tell an employee what needs to 2e done
and how much effort will need to 2e e%pended+
In order to increase performance6
!et specific "oals+ *ifficult "oals- when accepted- result in hi"her
performance than does easy "oals+
$rovide feed2ac3+
)n individual is committed to the "oal when he
2elieves he can achieve the "oal- and wants to
achieve it+
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M#O $RO!RAMS%
$&ttin' !oa("Settin' T) Into $ra*ti*e
Convertin" overall or"anizational o2@ectives into specifico2@ectives for or"anizational units and individualmem2ers+
Four in"redients common to M#O pro"rams6 Goal specification+ $articipation in decision ma3in"+ )n e%plicit time period+ $erformance feed2ac3+
Failures may come from6 .nrealistic e%pectations re"ardin" results+ Aac3 of commitment 2y top mana"ement+ Cultural incompati2ilities+
Fu@itsu
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E+UITY THEORY Employees ma3e comparison of their @o2 inputs and
outcomes relative to those of others6
Bhen employees perceive inequity- the can6 Chan"e their inputs+ Chan"e their outcomes+ *istort perceptions of self+ *istort perception of others+ Choose a different referent
Aeave the field
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E+UITY THEORY
Given payment 2y time6 Overrewarded employees will produce more than will
equita2ly paid employees+
.nderrewarded employees will produce less or poorerquality of output+
Given payment 2y #uantity of production6 Overrewarded employees will produce fewer- 2ut
hi"her?quality- units than will equita2ly paidemployees+
.nderrewarded employees will produce a lar"e
num2er of low?quality units in comparison with
equita2ly paid employees+
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E+UITY THEORY%
Con*(&sions
Motivation is influenced si"nificantly 2y others; rewards
as well as 2y one;s own rewards+
Inequities created 2y overpayment do not seem to have
a very si"nificant impact on 2ehaviour+
Most research has focused on pay- 2ut employees seem
to loo3 for equity in the distri2ution of other rewards+
<istorically- equity theory focused on distri2utive @ustice+
#ut increasin"ly equity is thou"ht of from the standpoint
of or"anizational @ustice+
Mana"ers should consider openly sharin" information on
how allocation decisions are made- followin" consistent
and un2iased procedures+
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E,$ECTANCY THEORY
The stren"th of a tendency to act in a certain
way depends on the stren"th of an e%pectation
that the act will 2e followed 2y a "iven outcome
and on the attractiveness of that the outcome tothe individual+
The theory focuses on three relationships6 /+ Effort?performance+
1+ $erformance?reward+
+ &ewards?personal "oals+
I n - i v & - & a (E f f o r t
$ e r s o n a (! o a ( s
O r ' a n i . a t i o n a (R e / a r - s
I n - i v i - & a ($ e r f o r m a n * e
/ 1
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E,$ECTANCY THEORY
Givin" ma%imum effort not always means 2ein"
reco"nized+
Good performance appraisal not always leads to
or"anizational rewards+ &ewards are not always found attractive 2y
employees6
Mana"ers limited in the rewards they can distri2ute+ Mana"ers incorrectly assume that all employees want
the same+
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E,$ECTANCY THEORY%
Con*(&sions
The 3ey is the understandin" of an individual;s
"oal and the lin3a"e 2etween the three
relationships+
There is no universal principle for e%plainin"everyone;s motivations+
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INTE!RATIN! CONTEM$ORARY
THEORIES OF MOTIATION
Many theories are complementary+
Its 2asic foundation is the e%pectancy model+
In d i v u d u a l E f f o r t $ e r s o n a l
G o a l sO r " a n i z a t i o n a l
& e w a r d sIn d i v i d u a l
$ e r f o r m a n c e
O p p o r t u n i t y ) 2 i l i t y
O 2 @ e c t i v e$ e r f o r m a n c e
E v a l u a t i o n! y s t e m
$ e r f o r m a n c eE v a l u a t i o n
C r i t e r i a
* o m i n a n t5 e e d s
E q u i t y C o m p a r i s o n DO r " a n i z a t i o n a l , u s t i c e
B A I
O
I
O%
& e i n f o r c e m e n t
G o a l s * i r e c t # e h a v i o r
< i " h ) c h i e v e m e n t
5 e e d
, o 2 * e s i " n
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, o 2 * e s i " n
I n d i v u d u a l E f f o r t $ e r s o n a l
G o a l sO r " a n i z a t i o n a l
& e w a r d sI n d i v i d u a l
$ e r f o r m a n c e
O p p o r t u n i t y
G o a l s * i r e c t # e h a v i o r
) 2 i l i t y
O 2 @ e c t i v e$ e r f o r m a n c e
E v a l u a t i o n! y s t e m
$ e r f o r m a n c e
E v a l u a t i o nC r i t e r i a
* o m i n a n t5 e e d s
< i " h ) c h i e v e m e n t5 e e d
& e i n f o r c e m e n t
E q u i t y C o m p a r i s o n DO r " a n i z a t i o n a l , u s t i c e
B A I
O
I
O%
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REFERENCES
&o22ins and ,ud"e- “$r!ani%ational Behavior”, /1th Edition- $earson$rentice <all- 100+
*+ ,ones- “Firms spend Billions to Fire Up Workers – With Little Luck”, .!)Today- May /0- 100/
7/8 T+&+ Mitchell- “&atchin! &otivational 'trate!ies ith $r!ani%ational(onte)ts”, &esearch in Or"anizational #ehavior- vol+ /9- pp 0?1
$+C+ Early- $+ Bo@naros3i- and B+ $rest- “Task *lannin! and +ner!y+)pended +)plorations of -o .oals /nfluence *erformance”, ,ournal of
)pplied $sycholo"y- Fe2 /9+
,+ Green2er" and !+ Ornstein- “-i!h 'tatus 0o1 Title as (ompensation forUnderpayment 2 Test of +#uity Theory”, ,ournal of )pplied $sycholo"y-May /9+