accepting the sustainable way sustainable living festival 17 february 2006 dr lionel boxer cd
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Accepting The Sustainable Way Sustainable Living Festival 17 February 2006 Dr Lionel Boxer CD [email protected] Centre for Management Quality Research Royal Melbourne Institute of Technology. - PowerPoint PPT PresentationTRANSCRIPT
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
Accepting The Sustainable WaySustainable Living Festival
17 February 2006
Dr Lionel Boxer [email protected]
Centre for Management Quality ResearchRoyal Melbourne Institute of Technology
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
1999
It seemed that some managers helped their people to do their jobs and other managers didn’t.
then I remembered
Philip Crosby’s Quality Man video
“I guess I worked for 15 years before I
realised that management is there to help you. I always
thought that management was a
punishment from God.”
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
Quality
If
Sustainability
Sustainability is all about
conformance to
requirements
Then
Deal with the Residue
The S
ust
ain
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Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
On page 3 you will notice two questions:
• Who challenges the sustainable way and why do they do so?
• How can these challenges be overcome?
At the end of my presentation you should be able to answer these in your own words.
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
We need to deal with sustainability issues by speaking with people.PositionStory-line
Speech Acts
Conversation
Positioning Theory
Storyline: Sustainability must be dealt with.
Position: Your authority to take action.
Speech Acts: Use of illocutionary force.
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
The other part of my framework is mood.
Mood is composed of:
• Rights
• Duties
• Moral Order
• Actions
You could say that mood is a description of culture.
Duties&
Obligations
Local Moral Order
Public & PrivateActions
Local Systemof Rights
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
I believe that:
• The reality we communicate within is created by ourselves and others.
• We each have an ability to alter that reality.
Local Systemof Rights
Duties&
Obligations
Local Moral Order
Public & PrivateActions
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
Two people meet – speak – impose their view.
Each conversation has an impact on reality.
Cumulative impact.
100,000 people SLF …
So What?
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
How do you feel if you sit at a table that wobbles?
Do you try to level off one leg – fold a piece of cardboard and stuff it under the shortest leg?
Local Systemof Rights
Duties&
Obligations
Local Moral Order
Public & PrivateActions
Align mood by adjusting one of the four components.
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
Local Systemof Rights
Duties&
Obligations
Local Moral Order
Public & PrivateActions
Underlying
Mood
Field of Power
Underlying Mood
Story-line Positions
Conversation
Speech Acts
Knowledge(truth)
Moral Agent
(ethics)
personal force
Self
Knowledge(truth)
Moral Agent
(ethics)
personal force
Other
CEOs who deal with sustainablility well
Clearly understand mood
align the mood
by adjusting one orall of these four components.
They speak with people.
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
The interaction of each of these components generates a social phenomena:
I call it a mood
I only have 50 minutes today. So, I will only discuss Rights
Rights is most important – get that correct and …
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
People perceive they have certain rights.
Problem if rights are at odds with organisation.
Leaders challenge inappropriate rights.
The system …!
Rights
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
If recalcitrants are let alone the sustainable way will not happen.
What about the recalcitrants?
Leaders need to envisage a future state of affairs and then attract others to that vision.
Leaders need to notice the current situation.
What do people think they can get away with doing in order to maximise their remuneration?
If the system continues to reward people for not following the sustainable way then the sustainable way will not happen.
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
The recent Cole Inquiry into bribery and corruption
The system – underlying mood – rewards kickbacks.
People will lose money if they do not accept kickbacks.
On 30 January The Age reported:
“The commission of inquiry probing … murky deals … has revealed further details … to show … a culture of kickbacks.”
Should people have the right to accept kickbacks?
Deal with the Residue
The S
ust
ain
able
Way
The S
ust
ain
able
Way
INTERGON
Dr Lionel Boxer CD September [email protected] intergon.netCentre for Management Quality ResearchRoyal Melbourne Institute of Technology
Deal with the Residue
INTERGON
Dr Lionel Boxer CD
February [email protected]
www.intergon.netCentre for Management Quality Research
Royal Melbourne Institute of Technology
Questions?
The S
ust
ain
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Way
The S
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ain
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Way