boosting office morale - aacrao
TRANSCRIPT
Workplace Freedom
Building Office Morale
YOU
“The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint to keep from meddling with them while they do it.”
Theodore Roosevelt
What is morale?• In the workplace, morale is more of an
individual thing than something measured by departments. Events play a large part in morale, such as heavy layoffs, the cancellation of overtime, canceling benefits programs, and the influence of unions. Other events can also influence workplace morale, such as sick building syndrome, low wages, and employees being mistreated
Employees Mirror the Behaviors of the Leaders(positively and negatively)
What do I see in my team?
Professional Staff Support Staff
Director
Assistant Director
EVERYONE CONNECTSLEADER
PROF. STAFFOFFICE SUPPORT
What is a Leader?• the capacity to establish direction and to
influence and align others toward a common goal, motivating and committing them to action and making them responsible for their performance.
LEADERSHIP IS INFLUENCE
• Do you shape your life and career?• Do you affect the quality of others’
experiences?• Do you inspire or influence others?• Do you work to achieve specific goals
by working or coordinating the efforts of others?
What kind of Leader are you?
Authoritarian
Participative
Delegate (free rein)
ICAREMISSION VISION AND VALUES
• Innovation• Collaboration• Accountability• Respect• Excellence
InnovationCreate something new
Student Services Changes:
• Allowed employees to choose their own paint color for their office.
• Allow soft presentable music• Having a suggestion box for employees
to express their ideas for the office.
Collaboration• Allow employees to discuss their ideas,
issues or changes in the workplace. Don’t be afraid to establish and “open door” policy.
• Feel free to discuss your vision for the office and receive feedback of your vision.
“Use theposition todevelop yourleadership/administrativeSkills”
Ronald D. Franks, M.DRush University
Accountability• When part of a team, everyone should
be responsible for their actions.• Don’t be afraid to admit your frailties but
make every intent to correct them.Accountability is like a relay race…when one member does not perform well it effects the whole rhythm of the team which causes it’s members to fall short in performance.
Respect
• “How one communicates determines how one responds.”
• Give and take relationship
“It is your attitude, not your aptitude, that determines your altitude.”
Zig Ziglar
Excellence
Promoting Excellence• Define the Mission • Solicit Input• Specify Roles• Acknowledge Success• Foster AdvancementMichael D. Prislin M.D.University of California, Irvine“Evaluating Staff Performance”
BALANCE
Morale Pointers
• “It’s all in the mind…”
• Build a great foundation.
• Know what you’re office is lacking
• Procrastination can hinder growth
• Recognize strengths and use them
• Challenge • Create, maintain
and embrace a positive atmosphere
Know your team• Their characteristics?• Their Goals• What are their interest?• What is their work style?
What about you? What are your employee morale problems?
• A major change in company structure? • Employees being laid off? • Lack of communication? • A negative attitude? • Joylessness? • Low energy? • Co-workers don’t get along? • A gloomy atmosphere? • Stress? • Or…perhaps your morale isn’t all that bad, but you want your
employees to have more enthusiasm, more excitement, and more smiles
Morale Boosters• Monthly lunch• Gift Cards• Recognizing Birthdays • Compliments, acknowledgements• Employee of the Month Award• Secretary Week/Professionals Week
– Do something different each day• Grab bag for Christmas• Potluck• Luncheon
“Be the change you wish to see in the world….”
Gandhi
THANK YOU FOR YOUR PARTICIPATION
