business venture november 2012

Wellington Catholic graduates Lisa Winer and Alyssa Rod began their Apprenticeship with Linamar Corporation shortly after graduation this past June as partof a program offered by the company. (supplied photo)

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“There will always be people who say,‘the trades are not for girls’,” says LisaWiner casually.

“We’re motivated to prove themwrong,” comments Alyssa Rodd.

Lisa and Alyssa are recent graduatesof the Wellington Catholic DistrictSchool Board and have completedthree months of their IndustrialElectrician Apprenticeship withLinamar Corporation.

Ninety percent of their training is onthe job where these young women arelearning the skills and competenciesrequired for their trade. In theirdepartment at Linamar, there is onlyone other female amongst 30 men.

The remaining ten percent of therequired skills are provided atConestoga College, where the appren-tices will continue their trade schooltraining. In their class at college theodds are similar, they are again two ofthree women in a class of 32.

When friends from high schoolheard they were pursuing careers inthe trades the response was mixed.

“Some were really supportive,” sharesAlyssa, “and others said, ‘Really? Butyou’re a girl?”

Regardless, both young womenexpressed that choosing a non-tradi-tional career path for women hasn’tbeen a real issue and they enthusiasti-cally agree that it is an extraordinaryopportunity.

In three months, “we have learned somuch,” says Lisa.

“Our mentors are everyone on theshop floor,” shares Alyssa. “It has beenamazing here,” she adds.

Lisa and Alyssa hope other girlsfrom their school District will takeadvantage of a career in the tradesupon graduation this coming year in2013.

Don Drone, Director of theWellington Catholic School Board

feels fortunate that students from theDistrict have been granted access to aprogram of this nature.

“Wellington Catholic’s partnershipswithin the community offer studentstremendous opportunities. The gen-erosity of Linamar Corporation andthe forward thinking nature of thisapprenticeship program for youngwomen benefits students whileaddressing a growing and pressingneed for skilled trades people,” saysDon Drone the District’s Director ofEducation.

Alyssa and Lisa graduated in June of2012 and began their LinamarApprenticeships in July. At that timethey became fully employed atLinamar and all tuition, books andother expenses have been paid for.They have also been registered by theMinistry of Training, Colleges andUniversities, with Linamar as thesponsoring employer.

"We are thrilled to be working withthe Wellington Catholic DistrictSchool Board on this important initia-tive,” says Linda Hazenfratz ChiefExecutive Officer of LinamarCorporation. “The lack of skilledtradespeople in our country is a hugeissue for us, and all Canadian manu-facturing companies, making this pro-gram mission critical for us. The fact itis focused on young women is a bonusas women are under represented inthis area which can be a fantastic,lucrative career choice," she continues.Attention: Parents and WellingtonCatholic Graduates of 2013The Linamar Corporation is offeringto provide full funding to five femalegraduates from Wellington Catholic tobegin their apprenticeship training in2013 in one of the following skilledtrades: Industrial Electrician,Industrial Mechanic Millwright orGeneral Machinist. – continued on pg 7

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Apprenticeship opportunity for young women in the tradesby Katherine Boudreau

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BDOCHARTERED ACCOUNTANTSAND ADVISORS

BDO Canada LLP, a Canadian limited liability partnership, is a member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. BDO is the brand name for the BDO network and for each of the BDO Member Firms.

The Guelph Chamber of Commerce is working on bridgebuilding with existing and upcoming labour shortages.Even though there is high unemployment in certain areas,such as in the 16-25 year old population, employers arehaving trouble filling jobs locally and across the country.Creating the 21st century workforce is a challenge theOntario Chamber of Commerce has taken up as a part ofits Emerging Stronger strategy.

The Challenges…

There are not enough students entering the skilled tradesto meet labour market demandOntario’s working-age population as a share of the totalpopulation is expected to decline by almost 9% by 2036With an increasing senior citizen population acrossCanada, there will be a labour deficit of more than onemillion workers by 2031Immigrant underemployment costs between $3.4 and $5billion a yearCanada’s labour productivity rate is growing at 0.5%annually compared to 2.1% for the US.

Get involved…

Through its Global Experience@ work program, theGuelph Chamber is working with the University of Guelphto research barriers to employing newcomers. A supportpackage has been put together to link local businesses tolanguage assistance, credential services, cultural training,

and other areas identified as challenges to integratingpeople new to Canada. Many local businesses have comeup with creative ways to make use of Guelph’s hiddentalent pool. During the day on November 14th,Lutherwood has organized a Bridging the Gap Conference(www.lutherwood.ca/employment/bridgingthegap), with paneldiscussions from local employers, support agencies, andnewcomers to address overcoming underemployment. From4pm to 7pm on November 14th the Guelph Chamber hasteamed up with Cambridge and Kitchener-WaterlooChambers to showcase local businesses at Bingeman’s,including workshops on applying technology tobusinesses at our Economic Expo 2012. Admission is freeto the public.

Hire a student…

Guelph is rich in student talent with two active schoolboards, and top ranked college and universities. TheGuelph Chamber’s Workplace Development Committee hasput together a landing page outlining the various studentco-op programs being offered by our schools and postsec-ondary institutes.

As Guelph continues to lead the country in job creationthere is an increasing need for internationally trainedworkers to fill the skill shortages, and to make use of ouremerging workforce. Get involved with the GuelphChamber of Commerce to help us to build the bridges toemployment.

www.guelphchamber.com 519-822-8081

Powered by your local chambers

Wednesday November 144:00-7:00 pmBingemans in Kitchener

Free Admission

A joint effort of the Cambridge, Guelph and Greater Kitchener Waterloo

Chambers of Commerce

Tri City exhibitors plus 4 speakers discussing

"Technology Solutions and Your Business"

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www.execulink.ca1.866.782.0868

Guelph Chamber of Commerce Committees are in fullswing, looking for input from our business community.Ideas and suggestions can be forwarded [email protected] or phone (519) 822-0224

Membership and Marketing

Support for small business and not for profits:promoting expanding programs for connectingbusinesses.

Benefits programs for small business to attract andretain employees

Programs

Business After 5 focusing on plant tours this year

Pulse on Innovation: Food and Agriculture breakfastseries continues November 22 on supply chain man-agement, reducing waste and creating value

Workplace Development

Looking at integrating immigrants, using their fullskill potential

Connecting students to employment and careeropportunities

Advocacy

Providing input to City of Guelph budget develop-ment, also working on Highway 7 and Highway 6development plans

Sector development and collaboration withInnovation Guelph supporting businesses developingnew technology, processes, or products. Peer groupmeetings organized by Guelph Chamber, staff special-ists in the following areas:

Manufacturing: Sanjay Saxena

Information and Communications Technology:Kevin Boon

Food and Agriculture, Water Technology: John Pickard

General Business: Steve Barrett

Contact the Guelph Chamber for meeting datesand times for peer groups if you are in thesesectors. If you want support on innovation, connectthrough Innovation Guelph’s website:www.innovationguelph.ca

Innovation GuelphInnovation Guelph (IG) is one of Ontario’s Regional Innovation Centres(RICs), operating in partnership with MaRS and MEDI.We help innovativeenterprises start, grow and thrive by addressing the needs of entrepreneurs,community organizations, researchers and business leaders.We help clients tounderstand and access funding available through Provincial, Federal, or othersources; provide strategic, expert business advice; and organize and hostevents focused on business training, networking, and community initiatives.

In Jan of 2012, IG moved to its new location at 111 Farquhar St. in Guelph.The new facility houses all of IG’s client services; a business incubator; aswell as an exciting public event space, available to book at a special rate!Great place to come visit and hang out with your business partners, to work,or mingle with the IG Team.

If you need to book a boardroom or to hold an event, consider InnovationGuelph’s new facility! For more information about our spaces, visit our web-site at www.innovationguelph.ca


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Upcoming Events

New Members

State of the City Address 2012Mayor Karen Farbridge Holiday Inn Guelph, November01, 2012 7:30am to 9:00am.

New Members ReceptionFamily & Children’s Services new offices located at275 Eramosa Road, November 6, 2012 from 5:00pm to7:00pm.

2012 Business Expo: TechnologySolutions and Your BusinessBingemans, November 14, 2012 4:00pm to 7:00pmworkshops on technology solutions included, free to thepublic. 175 Exhibitors from 3 local Chambers. Boothsavailable via Guelph Chamber.

GCC Breakfast Academy–The Benefits &Risks of Cloud Computing for YourEnterpriseHoliday Inn Guelph Hotel & Conference Centre,November 16, 2012 7:30am to 9:00am. Join us as JimSanderson, Data Centre Solutions Architect at Compugen,explains “the cloud” and discusses the promises andrisks of the public cloud.

Chamber Pub NightCutten Fields, November 19, 2012 5:00pm to 7:00pm.Just drop in, all welcome.

Innovation Breakfast–Value Chain:From Producer to Consumer Delta GuelphHotel & Conference Centre, November 22, 2012 7:30amto 9:00am Martin Gooch, Director of the Value ChainManagement Centre, a subsidiary of the George MorrisCentre will speak about value chain innovation in theagriculture and food industry.

Business After Five–University ofGuelphNovember 27, 2012 5:00pm to 7:00pm Join us for atour of the University of Guelph’s ThornboughEngineering Building where you will have the opportu-nity to participate in one of four tours of this newfacility. Each tour will focus on a different disciplinewithin Engineering. Learn about Nonotechnology, robot-ics, water technology, environmental sustainability.

For more information on these and other events pleasevisit www.guelphchamber.com

Company Profile

-

- - -

becomeacma.com

Upcoming CMA Information SessionsGuelph Chamber of CommerceApril 20, 10:00 am – 11:00 amMay 18, 10:00 am – 11:00 amJune 18, 3:30 pm – 4:30 pmTo register, please visithttp://forms.cma-ontario.org/infosessions/

To learn more about the CMA designationcontact: Dana Gies, MBA, CMA [email protected] or visitwww.becomeacma.com.

© 2012 Certified Management Accountants of Ontario. All rightsreserved. ®/™ Registered Trade-Marks/Trade-Marks are owned

by The Society of Management Accountants of Canada.Used under license.

Miller Thomson LLP is proud to be named as a“Go-to Law Firm”for the fourth

year in a row in Corporate Counsel magazine’s international reference directory, In-

house Law Departments at the Top 500 Companies.This puts Miller Thomson in an

exclusive group of law firms performing exceptional work for the Fortune 500.The

firm takes pride in having built a network of eleven offices country-wide, including

Guelph. Miller Thomson covers Canada better than any other national business law

firm offering comprehensive legal services to a complete range of business, advoca-

cy and personal legal services to corporations, financial institutions, entrepreneurs,

governments, not-for-profit organizations and individuals.As one of the oldest and

largest law firms in Guelph, having served the community since 1898, the Guelph

office has grown substantially under the influence of Miller Thomson’s national

partnership. Located in the AGRICentre at the University of the Guelph Research

Park, our lawyers offer advice and representation in labour and employment, family

law, corporate and commercial, agri-business law, health professionals, estate plan-

ning, condominium law, as well as municipal and real estate development including

the research and agriculture sectors. Our lawyers take pride not only in an exten-

sive knowledge of the law in their respective practice areas, but also an unyielding

service commitment in understanding your business needs and strategies and in

devising practical, creative and cost-effective advice to advance and meet your

objectives.

Auto Reflections Car Care Ltd.www.autoreflections.ca

Big Wish Marketing Groupwww.bigwish.ca

Cora Breakfast and Lunch, Guelphwww.chezcora.com/home

Culligan Waterwww.culliganwater.ca

Da Maren Renovationswww.damarenrenovations.ca/

Dave Merkley Roofing Ltd.www.davemerkleyroofing.com

Elora Label Companywww.eloralabel.com

Infinican Computer Centrewww.infinican.com

Jake Circle K Stableswww.jakecirclek.ca

N2 Compliance Ltd.www.n2compliance.com

Nu Image Lawncare Inc.www.nuimageinc.ca

Padgett Business Serviceswww.padgettguelph.ca

Sabrewww.sabreit.ca

Speed River Bicycle Inc.www.speedriver.com

Sun Life Financialwww.sunlife.ca

Toppers Pizzawww.toppers.ca

WashTechwww.wash-tech.ca

Xylem Residential Commercial Waterwww.xyleminc.com


As the fall season gets underway, St. Joseph’s wasall about gardens as it recently opened thePearson Motion Garden.

The Pearson Motion Garden, the first of itskind in North America, represents a whole newapproach to rehabilitation–one that will producebetter, faster outcomes for patients by using theoutdoors to help increase motivation, improvemood, decrease pain and speed healing.St. Joseph’s Health Centre plans to use the new

garden, not only as a therapeutic tool for peoplewho are recovering from one-the-job or on-theroad injuries, stroke, surgery, amputation, brainor spinal cord injuries, but also as a research cen-tre where local and other care-givers from furtherafield can learn more about incorporating theoutdoors into traditional physio- and occupa-tional therapy.

As Canada’s population ages, the need for more

effective rehabilitation treatments will continue togain importance as a growing segment of thepopulation will need help getting back on theirfeet after knee and hip replacements or duringrecovery from other conditions related to aging.Getting high quality results in less time will beimportant to making optimum use of limitedhealth care resources.

Along with other community resources like theGuelph Enabling Garden, the Pearson MotionGarden promises to put Guelph/Wellington onthe map in terms of innovative approaches tooutdoor rehabilitation.

The garden was funded thanks to a $330,000donation from the LJ Pearson Foundation, headedby local philanthropists Larry and Shawn Pearson.KMA Contracting Inc. did the construction.

"Our Foundation is very grateful to be able tobe a part of this ground-breaking idea of a

motion garden to help accelerate the recovery ofpatients in our community,” says Larry Pearson.“Both Shawn and I are very impressed with thewonderful things that the staff at St Joseph's areaccomplishing.”

“We’re thrilled that Larry and Shawn steppedforward to help us get this project underway,” saysMarianne Walker, President, St. Joseph’s HealthCentre Guelph. “This is a special initiative becausethe staff have taken it from an idea on paper to aproject that is breaking new ground in the area ofoutdoor rehabilitation – innovation that webelieve will have a significant and positive impacton our patients and others world-wide. It’s greatto see this kind of visionary partnership betweenSt. Joseph’s and generous community partnerslike the LJ Pearson Foundation. We are deeplygrateful for their generosity.”St. Joseph's Health Centre is the city’s only spe-

cialty hospital offering rehabilitation and contin-uing complex care and Guelph’s first choice forresidential long-term care. The Centre’sCommunity Outreach Day Programs are recog-nized as being among the best in Canada. St.Joseph’s also provides outpatient clinics, whichinclude physiotherapy, occupational andspeech therapy, rheumatology, physiatry, andbone densitometry.

Media release St. Joseph’s opens ground-breaking rehabilitation garden

POOR BOY’S LUNCHEON

Big thanks to:

ADVOCIS TM Golden Triangle

Chapter

Italian Canadian Club

Great West Life

Canada Life

London Life

Freedom 55 Financial

Red Chevron Club

Zehr’s Hartsland

Buns Master Bakery

1460 CJOY

106.1 Magic FM

All patrons of the event

Advocis TM - Golden Triangle Chapter

thanks the many people and businesses

who supported the 27thAnnual Poor

Boys’ Luncheon and helped raise almost

$9000. for Community Living Guelph

Richard Boxwell, shown here with St. Joseph's physiothera-pist Heather Duffy, using the dry riverbed in the PearsonMotion Garden to help master the challenges of walking onuneven terrain so that he can safely navigate the terrainaround his trailer. Richard had his left leg amputated abovethe knee in October 2011 and attended InpatientRehabilitation at St. Joseph's for prosthetic training, achievingindependence using a walker on level surfaces. (suppliedphoto–Barbara Macrae)

Community members gathered at City Hall to launch this year’s Purple Ribbon Campaign to increase public awareness and knowledge of child abuse prevention. Guelph Police Servicedecorated a police cruiser with purple ribbons to encourage support. See full article on page 8. (Photo by Natasha Persaud, Venture Guelph Publications Ltd.)


75 Woolwich St., Guelph, Ontario N1H 6N6Phone: (519) 821-4600 • Fax: (519) 824-3088www.wellingtoncdsb.ca

Educating for Life

This holiday season marks the 20th anniversary ofFestival of Trees. The annual fundraiser for St Joseph’sHealth Centre Foundation is a grand display of beau-tifully decorated Christmas trees, which communitymembers can visit for free at the River Run Centre.

When the Festival first began there were 12 treesand 20 volunteers. Now 20 years later, over 50 deco-rated trees fill the Canada Company Hall and thefundraiser has over 100 volunteers contributing tothe success. Close to 15,000 people visit the displayeach year, with approximately 300,000 people mak-ing the Festival of Trees part of their holiday celebra-tions since it began.

Trees are sponsored by local businesses and thenvarious groups and individuals such as schools,companies, service clubs, local artists, nursery andpublic schools all bring their creativity to the deco-rating. Often the trees follow current themes–overthe years trees have been adorned with decorationsincluding Harry Potter, Spiderman, Dr. Seuss,Phantom of the Opera, mermaids and Elvis. Eachyear visitors join in the excitement by voting fortheir favourite tree. Over the last couple years, eachtree has been lit with energy saving LED lights,donated by Guelph Hydro.

Tree sponsorship ranges from $250 to $2000, withan exclusive sponsorship available for $10,000. Themajority of the trees stay on display at the River RunCentre until after Christmas, though volunteersdeliver some trees to the offices of the sponsors or, ifthe sponsor chooses, to local charities for displayuntil after Christmas.

St Joseph’s Health Centre is Guelph andWellington’s only specialty hospital for rehabilitationand complex care, and it is Guelph’s first choice forlong term care.

Over the years the fundraiser has contributed closeto $500,000 to support the work at St Joe’s HealthCentre with new equipment and medical programsto improve quality of life. The annual fundraiser hascontributed to the roof on St. Joseph’s 2002 facility.Over the years it has also helped to make specialpurchases like instruments for St. Joseph’s musictherapy program, and tools for the horticulturaltherapy program. As well, it has provided fundingfor St. Joe’s Adult Day Program Centre, which sup-ports independence for survivors of acquired braininjury, supports those living with Alzheimer’s, as wellas frail seniors who live in our community. A newone-of-a-kind rehab garden has also recently openedat St. Joe’s.

As part of the 20th celebration, this year support-ers can visit the angel tree and be a St. Joe’s angel, bymaking a donation to the Foundation and receivingan ornament.

The Festival of Trees runs from November 21 toDecember 9. St. Joe’s also runs a festival gift shop witha variety of unique ornaments available for purchase;it is open during River Run Centre performances.For more information visit www.sjhcg.ca.

EVENTNov 17

Community Craft Sale9:30am – 1:30pm

Handmade jewelry, clothing crafts and more.Free admission and parking.

Evergreen Seniors Community Centre,683Woolwich St Call 519-823-1291 for more

information about registration or visiting.

Festival of Trees 20th anniversaryby Heather Grummett

Lifestyles Health, Arts & Trends

The 15th annual Taste of Guelph raised $75,000 to help Guelph General Hospital and St. Joseph's Health Centre. Pictured inthe foreground are left to right: Barbara Macrae, St. Joseph's Health Centre Foundation, Shelley Kreiger, Co-owner of the RedBrick Café, and Mary DuQuesnay, St. Joseph's Health Centre Foundation. (Photo by Natasha Persaud, Venture GuelphPublications Ltd.)

The 20th annual Festival of Trees runs from November 21 to December 9 at the River Run Centre.(supplied photo–Barbara Macrae)

Join us on Wednesday, November 14, 2012

from 3:30 pm to 5:00 pm for a workshop by

Paul Hyman, a “Brain Trainer” SpecialistCome see how you can tune-up your brain the wellness way to

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VENTURE GUELPH PUBLICATIONS Ltd.2 Quebec St, Suite 232 Guelph ONN1H 2T3 E: [email protected]

www.ventureguelph.ca–Digital issues on the website–


Two offices serving Southwestern Ontario

110-112 Woolwich Street Guelph, Ontario N1H 3V2Tel 519-837-3896 Fax 519-837-1916Toll Free 1-888-664-4266www.wellserve.on.ca

WellServe offers a full suite of services ranging from Medical Assessment, Treatment and Case Management, to Prevention and Compliance. Our services help corporate clients become more efficient and profitable through improved employee health, attendance and productivity.

With over three decades of multi-sector experience in Occupational Health and Medicine, WellServe has earned the trust of the many companies and individuals that have been served.

Physician ServicesOffice and On-Site Physician ConsultationTimely and Accurate DiagnosisDrug TestingQualified Medical Review Officer for Drug Screening

Disability Case ManagementImmediate Occupational Assessment Services Return to Work Plans On-Site Occupational Health Nursing ServicesFunctional Abilities EvaluationsPhysical Demands AnalysisErgonomic Assessments

Nursing ServicesOn-Site Occupational Health Nursing ServicesEarly Intervention through On-Site AvailabilityCase ManagementShort-Term Nursing Services

- Wellness Clinics - Health Fairs - Lunch and Learn Sessions - Influenza Immunization Clinics

Wellness ServicesCardio View Health ManagerHealth Fairs and Lunch and Learn SessionsInfluenza Immunization ClinicsTravel Medicine ConsultationAudiometric TestingFirst Aid/CPR Training

Compliance ServicesMobile Equipment and Vehicle Operator ExaminationsPre-Placement Medical ExaminationsPost Offer ScreeningVision ScreeningPulmonary Function TestingIndustrial Hygiene Services

HR Support ResourcesDisability Case Management ServicesReturn to Work PlansSecond Opinion Medicals

1315 Bishop Street, Suite 201Cambridge, Ontario, N1R 6Z2Tel 519-622-6788 Fax 519-622-9115Toll Free 1-888-922-6788

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Flu Season 2012 is upon us and The PublicHealth Agency of Canada states “It’s time toimmunize!” This is excellent advice.

Seasonal Influenza is a highly contagiousrespiratory virus that infects millions ofCanadians every year. These viruses circulatein every part of the world. The seasonal vac-cine has been developed by scientists, labora-tories, consultants and agencies world-widesince early 2012. Based on this research, thecomposition of this year’s vaccine is deter-mined. This year’s seasonal vaccine will there-fore include the three most prevalent strains oflast year’s flu season.

Although everyone from the age of 6months, who live, work or attend school inOntario are strongly encouraged to get vacci-nated, there are high risk groups who shoulddefinitely get the flu shot. The NationalAdvisory Committee on Immunization(NACI) recommends for 2012-2013,adults and children with underlying healthconditions, including morbid obesity; resi-dents of nursing homes and other chroniccare facilities; people over 65, children 6 to 59months of age, pregnant women; andAboriginal peoples; those capable of spreadinginfluenza to individuals at high risk of compli-cations– health care providers in facilities andcommunity settings; household contacts ofhigh-risk persons including infants under 6months of age; those providing care to those

under 59 months of age; andthose providing services inclosed setting to those at highrisk (e.g. crew on a ship); andthose who provide essentialcommunity services”.

The flu affects approxi-mately 5 million or 10-25% of Canadians eachyear. While the majority who become sick willrecover within one week, the flu results in anaverage of 50,000 hospitalizations, 1.5 milliondays of work absenteeism, and 3,000 to 5,000deaths in Canada each year.

The flu shot may not protect 100% of suscep-tible individuals; however, the flu vaccine canprevent illness for 70 to 90% of individuals.

The flu vaccine does not cause the flu. Itdoes not contain live virus. Some peoplemay get mild flu-like symptoms for up to 48hours following a shot. Full protection takestwo weeks and can last up to one year. Thebest time to get a flu shot is from Octoberto December.

Visit the World Health Organization’s andthe Public Health Agency of Canada’swebsites for more information, and rememberto roll up your sleeve...it’s time to immunize!

For more information on hosting a work-place flu clinic, contact Anna Bartolomucci.

Anna Bartolomucci RN, WellServe Health Care Management,519-837-3896 Ext 17, [email protected]

Roll up your sleeve by Anna Bartolomucci YMCA-YWCA–building healthy communitiesAs a charity that’s over 150 years old, the YMCAcontinues to serve people of all ages, backgroundsand abilities, through all stages of life. The Y hasalways been dedicated to helping people attaingood health through a healthy lifestyle, whileencouraging them to get involved in making theircommunity a better place for everyone.

The Y’s concept of health focuses on prevention,rehabilitation, self-management and the social sup-port needed to grow in spirit, mind and body.

Around the world Ys actively bring together peo-ple from all walks of life to create a sense ofbelonging through many diverse programs andevents. Locally the YMCA-YWCA of Guelph pro-vides values-based programs and services thatteach the importance of caring, honesty, respect,responsibility and inclusiveness. Programs offeredrange to include fitness, day and overnight camps,aquatics and childcare.

The annual YMCA Women of Distinction Galarecognizes outstanding women, who have con-tributed to the community and advanced the sta-tus of women through arts and culture, education,business, health and wellness, recreation, scienceand technology, volunteering,

The Guelph Y Teenage Parents Program(TAPPS) provides support, information andresources to pregnant and parenting teens.Programs are available for young women up to age21 and young men up to age 24. The goal ofTAPPS is to support the personal growth of preg-nant and parenting teens and their children whileassisting teen parents in improving their parentingskills, education and well being.

Community partners provide education andadvice about parenting children. Topics includenutrition, sleep safety, infant health, behaviourdevelopment, women’s health and life skills.

The Y SHARKs swim program is an innovativeprogram provided to all Grade 3 and 5 students inthe city. The program teaches the Lifesaving

Society’s “Swim to Survive” curriculum of surviv-ing a sudden and unexpected fall into deep water.SHARKs has grown from 6 schools and 250 Grade3 students in 2004, to over 2300 Grade 3 and 5 stu-dents. The only program of its kind, it is offered toall Public, Private and Catholic Elementary schools,free of cost, with the support of community part-ners, the City of Guelph and the Univ. of Guelph.

The Y also provides Licensed Childcare, operat-ing 625 licensed spaces for infants, toddlers, pre-school, and school age children through nine cen-tres in the Guelph community. Over 850 childrenare served in all licensed programs and over 250children are served in licensed school age programs.

In a safe, stable and nurturing environment moreconducive to learning, the “Playing to Learn” cur-riculum offers concepts in the foundation of lan-guage and literacy, writing, arts, music, mathemat-ics, science and technology.

Through YMCA Playing to Learn, your child’searly educator is more attentive, more involved andmore aware of how your child is developing andwhat your child is learning.

For more information on these and otherprograms offered at the YMCA-YWCA of Guelph,visit www.guelphy.org.

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The Rotary Club of Guelph recently hosted GuelphLobsterfest at the Italian Canadian Club. Proceeds willsupport Rotary projects in the community and abroad.Pictured above is Jim Wadleigh, member of The RotaryClub of Guelph. (Photo by Natasha Persaud, Venture GuelphPublications Ltd.)

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STEP 1: Learn about the skilled trades offered inthe programIndustrial ElectricianIndustrial Electricians perform numerous tasksinvolving heavy industry electric machines.They lay out, assemble, install, maintain, exam-ine, test, troubleshoot and repair electricalequipment and controls, including wiring,receptacles, switch boxes, conduits, feeders, caseassemblies and lighting fixtures. They work onelectrical motors, generators, robotics and com-puterized control equipment, and industrialstorage batteries.

Industrial Electricians must read and inter-pret blueprints to plan installations and theymust understand code specifications. They gen-erally work in the manufacturing industry.General MachinistGeneral Machinists manufacture, install, oper-ate, adjust and repair machine tools and othermachines in common use. They set up andoperate precision metal cutting and grindingmachines such as lathes, milling machines,drills, shapers, boring mills and grinders. Theymust read and understand blueprints, engi-neering drawings, charts and tables, and per-form measurements and calculations. Theygenerally work in large or small manufacturingsettings, making parts.Industrial Mechanic MillwrightIndustrial Mechanic Millwrights maintain andrepair stationary industrial machinery,mechanical equipment and automated androbotic systems. They are most often involvedwith installing, maintaining, repairing andremoving machinery and equipment in indus-trial plants and factories.

They must read diagrams and schematics todetermine work procedures, perform installa-tions according to layout plans, operate hoisting

and lifting devices, and use welding equipmentand tools. They generally work for primarysteel producers, motor vehicle manufacturers,machinery and equipment manufacturers andmining companies.STEP 2: Participate in the application process• Join the tour of a Linamar facility• Complete an application form• Complete aptitude and TOWES testing• Be interviewed by Linamar HumanResources staff• Receive High School Diploma

For more information about this exciting opportunity foryoung women in the skilled trades, please contact yourlocal Wellington Catholic High School or the District officeat 519-821-4600.

Apprenticeship–continued from page 1

It was an air of celebration that greeted thecrowd of over 100 at the River Run Centre forThe Guelph Community Foundation’s fallgrants announcement.

Before the event’s two big announcements,donors, grant recipients, community leadersand friends of The Foundation mingled, madeRandom Act of Kindness Day pledges and wereentertained by a trio formed by former grantrecipients of the recently launched GuelphYouth Symphony Orchestra. The crowd wasthen moved by stories recounting the impact ofpast grants.

“That’s what The Guelph CommunityFoundation does: builds endowments to createan income stream that makes these types ofgrants and these types of personal stories possi-ble, forever,” said Andrea Olson, ExecutiveDirector. “It was the vision of a small group ofGuelphites just over ten years ago, includingthat of our founding Chair Ken Hammill.”

For his role as founding GCF chair, his visionand enduring commitment to the communitythrough entrepreneurship, civic service, volun-teerism and philanthropy in many organiza-tions, Hammill–an undisputed communityleader–received the Queen’s Diamond JubileeMedal from Guelph MPP, Liz Sandals, to astanding ovation during the event’s first bigannouncement.

“Ken has generously shared his leadershipwith so many organizations and causes in theCity, the community foundation being one ofthem. His vision of a foundation that wouldhelp build a stronger Guelph for everyone hasinspired many and this recognition is just onereminder of this legacy that he has built,” saidCindy Lindsay, the Foundation’s first ExecutiveDirector and now Director of Member Services,Community Foundations of Canada. That lega-cy saw the GCF grow from one fund in 2000 toover 100 funds today.

“We are all feeling the effects of weak financialmarkets but prudent stewardship on our partcoupled with generous flow through donations

from fund holders, means we are in a positionto allocate $50,000 to 16 local organizations thisFall in the fields of arts and culture, childrenand youth, education, environment, communityand social services,” commented Susan Brown,Foundation Vice-Chair and Grants Committee.

The Fall Community Grants are in addition toSpring scholarship and summer camp grants,various donor advised, and flow through grants,bringing the GCF’s total number of grants todate in 2012 to well over 90 and totalling over$170,000.00.

Last year, donors contributed more than $1.3million. “Donors appreciate the flexibility thatwe offer in terms of identifying causes that mat-ter to them personally as well as new pressingcommunity issues and the range of givingoptions. They also trust our long-term visionand impact, our very careful approach to invest-ing and stewardship,” said Jay Elinesky, BoardChair. “We are very conscientious of the legacythat is entrusted to us. It’s our donors’ commit-ment and generosity that make this all possible.”

For more information visit www.guelphcf.ca.

Recipients of the community grants were:

• Career Education Council, Build Your Community, Build Your Resume, $5,000

• Chalmers Community Services, Evening Pantry Service Continuation, $4,000

• Child Witness Centre, Guelph Wellington County Youth Symposium, $1,000

• Children’s Foundation of GW, St. John Bosco Lunch Program, $2,000

• Guelph Contemporary Dance Festival, Community Based Initiative for NewFestival Program, $3,000

• Everdale Environmental Learning Centre, Discovery Farm: Educational itemsand learning support materials, $4,000

• Guelph Youth Music Centre, School of Rock After School Program, $3,000

• Julien Project, Harvesting Program for Marginalized Youth, $3,000

• Pollination Guelph, Hospice Wellington Pollinator Garden, $2,750

•Scientists in School, Guelph Capacity Building Project (Engineer Focus), $2,677

• Guelph Symphony Orchestra, GSO Kids – Season Launch, $5,000

• United Way/Poverty Elimination Task Force,Advance Your Voice, $3,500

• Upper Grand Learning Foundation: Laurine Avenue School (@ King George)Music Program, $3023

• Volunteer Centre of Guelph Wellington, Handbook for Recreation and Sports,$3,300

• Upper Grand Learning Foundation: Westwood Public School, PrimaryReading Buddies Program, $2,750

• Wyndham House, Client Transportation Program, $2,000

Guelph Community Foundation announces fall grantsand celebrates High Honour for Founding Chair

†Starting from price for 2013 CX-5 (NXTKA3) is $24,995 including everything, plus H.S.T.,2013 CX-5 featuring SKYACTIV TECHNOLOGY offers betterhighway fuel economy than any hybrid SUV sold in Canada. 5.7L/100 km highway (50MPG), 7.8L/100km city (36MPG) – based on ENERGUIDE FuelConsumption. Rating for the 2013 CX-5 with 6-speed manual transmission. These estimates are based on Government of Canada approved criteria andtesting methods. Actual fuel consumption may vary. MPG is listed in imperial gallons. *For more information about 2012 PQS, visit www.ALG.com

2012–The opinions and stories that appear in thecolumns of Business Venture are for information pur-poses only. Statements and opinions within the pagesof Business Venture are those of the writers and do notnecessarily represent those of the publisher, advertisers

or Venture Guelph Publications Ltd.

519-824-1595 Mike Baker, Publisher

[email protected] www.ventureguelph.ca

2 Quebec Street unit 232 Guelph Ontario

This issue: 20 pages and NO inserts.

Printed by McLaren Press Graphics Ltd.

ventureguelph.ca

business to business | homes and lifestyles(s

uppl

ied

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o)

Woodlawn Memorial is looking for commu-nity support towards a winter wreath fundrais-er. The cemetery hopes to place wreaths on thegraves within the two veteran areas, where atotal of 180 stones mark both the WorldWar Two veterans plus the veterans of earlierconflicts.

There are many other veterans buried in fami-ly lots at Woodlawn Cemetery and families arewelcome to purchase a wreath for them as well.

On December 1, Woodlawn Cemetery willhave a service to recognize the veterans and

donors. The 11th Field Regiment will be onhand to place wreaths. Once all the graves havebeen marked, the Regiment will close the serv-ice with the firing of the Howitzer.

Woodlawn is fundraising to purchase thewreaths for this season and hopes to find abusiness sponsor for the upcoming years. Thecost of the program is $3600. All donations arewelcome. Any donation of $25 or more willreceive a charitable receipt.

Contact Ceska Brennan for more details at519-822-1271.


Profiles, Technology, Legal, News & AnnouncementsBusiness to BusinessPublisher’s messageFlip through this issue of Business Venture and you will see,there is just so much happening around the city of Guelph.A new column from Marty Williams, the Executive Directorfor the Downtown Guelph Business Association (page13)points out the variety of projects taking place downtown.Our cover story tells how Linamar Corporation is encour-aging female high school graduates to consider a career inthe trades, through the creation of their Industrial ElectricalApprenticeship Program.

As always, our Chamber of Commerce pages (2-3) are theperfect complement to Business Venture, with various eventlistings, business news, and member profiles.The holiday season is almost here, which is the beginning ofmany seasonal events, including the Santa Claus Parade andFestival of Trees. It is also a time when many organizationsare holding events to raise funds in support ofvarious community initiatives. Be sure to thank the manybusiness sponsors who help to make these events a success.If you have an upcoming business or corporate event–visit

our updated website www.ventureguelph.ca, and we willpost your submissions to our calendar of events.Our last Business Venture issue of the year will bedistributed in early December. Contact us [email protected] with your upcomingbusiness news.

Mike Baker, PublisherVenture Guelph Publications Ltd.Guelph, Ontario [email protected]

Each October, local children’s aid societies acrossthe province hold a ‘Purple Ribbon Campaign’ toincrease public awareness and knowledge of childabuse prevention. Wearing a Purple Ribbonreminds us that everyone has a role to play inkeeping our children safe and helping families getthe services and support they need.

Family & Children’s Services (F&CS) launchedChild Abuse Prevention Month at Guelph CityHall, joined by Guelph Mayor Karen Farbridge,Wellington County Councillor Don McKay, andGuelph Police Chief Bryan Larkin.

“The Guelph Police Service is proud to supportthe Purple Ribbon Campaign as we raise aware-ness about the importance of building a safe,strong a vibrant community where children of allages have the opportunity to flourish as our futureleaders,” said Chief Bryan Larkin, Guelph PoliceService.

This year marks the 20th anniversary of theChild Abuse Prevention Campaign in Ontario.The campaign theme is “child protection is every-one’s business”. The campaign goal is to provideinformation to Ontarians regarding everyone’sresponsibility to protect children. It is also a goal tobuild awareness of how to report suspected abuseand neglect and who to call.

"We are committed to working with all mem-bers of our community to ensure that children andyouth are living in safe and caring environments,"states Daniel Moore, F&CS Executive Director.

F&CS responds to over 3,000 requests for serv-ice each year and conducts over 1,500 child protec-tion investigations per year. The Family Services

Department works with about 400 families at anygiven time, and the organization has parentalresponsibility for about 200 children who live inthe care of F&CS.

Through their work, F&CS emphasizes:• It is our responsibility to keep children safe when

their families are not able to.• Family is the most important thing to a child.

Families are experts about their own experiencesand must be involved in all planning and deci-sion-making about their child.

• We want all children to have a lifelong commit-ment from an adult caregiver in the hopes thatthey may achieve security, stability and belonging.

• Children are well cared for when families getwhat they need, when they need it.

• Being surrounded by a strong, healthy communi-ty is important in helping a family take good careof their children.

• An important way to create change is to buildrespectful relationships in partnership with fami-lies, children and with all community partners.Ontario’s children are precious and the most

vulnerable citizens in society. They deserve a lifefree of fear and violence. Every Ontarian can pro-tect children by being alert to the subtle and obvi-ous signs of abuse and knowing when and who tocall to help a child at risk of harm.

To learn more about the work of Family &Children’s Services, child abuse and neglect, how torecognize it and what happens when you call yourlocal child welfare agency, go to www.fcsgw.org or call519-824-2410.

Purple Ribbon CampaignRaising funds for veteran wreath project

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It’s an exercise that pops up every year at budgettime. First, the city staff reports a property taxincrease that is politically out to lunch. For 2013the proposed increase was 8.5 per cent. That’s thehead fake.

Then Council sends them back to the lockerroom to re-work the numbers to make it morepalatable to the taxpayers. This year council’s num-ber was 3 percent.

What followed, after the annual August vacation atcity hall, was a broadside from Chief AdministrationOfficer, Ann Pappert, who called the council demanda “regressive decision” and not “palatable.”

To whom? One might ask. With 94 per cent ofthe city revenue coming from the taxpayers, you’dthink they had some say in the matter. Their repre-sentatives on council did question staff increaseand asked for a review.

This same routine comes up every year. Thethreat of service cuts is tossed on the table unlessthe staff’s increase is not approved. Nowhere in theprocess has anyone suggested that there are otherways to reduce costs without nailing the taxpayerwith an excessive increase.

For starters, is the staff overhead’s cost too highfor the city? Staff salaries, wages and benefits now

consume 89 per cent of the city’s operational budg-et of $174 million. Another area would be toreduce capital expenditures to reduce cost of carry-ing excessive debt. More than $5 million a year isspent servicing debt that is increasing as counciladds more capital projects.

Do we really need to tear down a viable stripmall to create a $16 million riverside park? Is itprudent to purchase more property on WyndhamStreet to accommodate a new downtown library thathas yet to be built? That project, along with the pro-posed South End Recreation Centre, is projected tocost $110 million.

The critical point here is what happens when inter-est rates increase, usually to control inevitable infla-tion? Inflation will also elevate capital costs. Today’sestimates are too fuzzy to be taken seriously. Besides,the problem of coping with these increasing costs willlie with the next council and the one after that.

Guelph is a beautiful city that is being burdenedwith unnecessary debt and obligations.

This is an anathema to the stakeholders who feelhelpless to change the situation.

Gerry Barker is a Guelph resident and retired newspaper-man. He writes and edits a blog called guelphspeaks.ca thatoffers commentary on city affairs.

The city’s use of trial balloons by Gerry Barker

OPINION


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Small claims debt collection by Trenton Johnson

Ag Energy Co-operative was formed in 1988when a number of greenhouse growers joinedtogether to purchase natural gas as a group.

Since then, the co-operativehas expanded its member-ship to include all agricul-tural producers, processorsand stakeholders inOntario.

With the semi-deregula-tion of electricity in 2003,the co-operative grew toprovide other forms ofenergy to members. As aconsumer you can eitherbe subject to utility pricingfrom a distributor such asHydro One, Guelph Hydro,Union Gas, or Enbridge, orsign an energy contractwith an independent retail-er. Ag Energy acts as anenergy retailer to the agri-culture market.

“As a Co-operative we areconcerned with the valuewe add to each of ourmembers and their busi-nesses,” says Cathy Crawley,Inside Sales Co-ordinatorfor Ag Energy Co-opera-tive.

With over 360 members,most businesses are familyowned and the operationdetails are generally takencare of by the owners.There often isn’t the time

or sometimes the knowledge to also managetheir energy needs on a large scale. Ag Energytakes those energy needs into account–whenmembers want it, how much they need, andthen finds the best price.

The co-op provides risk management to theirmembers, working with each business to analyzetheir individual needs. “The natural gas marketis very volatile. It is up and down more thanmany other traded products on the market,”states Crawley. “We provide strategies to busi-nesses allowing them to take advantage of pric-ing options based on how much energy theyconsume.” Members receive quarterly updateson the energy market and daily updates forthose members who require it.

“Many businesses have a better timeoperating with a fixed budget,” addsCrawley. “We help to provide stabilityin energy costs that business ownerscan fit into their business model. Wealso offer more specific managedservices in which members can takeadvantage of both stable fixed pricesand/or index pricing of the market.”

Ag Energy entered the solar energy market in2006, at a time when there were many govern-ment incentives for alternative energy. To datethe co-op has marketed the installation of over60 microFIT solar systems in the province. In2011, the decision was made to step back fromthe solar market in response to the member’sneeds and the shift in government programs.

However, Ag Energy is always looking for newopportunities with existing government pro-grams and is currently considering a potentialproject though the government’s FIT program.As Ontario's largest farm energy co-op, Ag

Energy provides half of all natural gas used bygreenhouses and one third of all electricity con-sumed by Ontario agriculture.

New Ontario members are welcome based onenergy needs. The co-op focuses on commercialand industrial based agricultural businesses,which require a minimum of 150,000 kilowatthours in electricity annually, or 50,000 meterscubed of natural gas per year. Businesses with anannual need of less than 50,000 kilowatt hoursof electricity per year will have their energyneeds best met through their local utility.

The co-op does occasionally offer their servicesto the non-agricultural sector but to be a mem-ber you need to be in the agriculture industry.While most members are in the greenhouseindustry, the membership is expanding toinclude poultry, dairy, food processing, andgrain dryers.

Throughout 2012 Business Venturewill profile a local co-operative within

our community, to celebrate the United

Nations declaration of 2012 as the

International Year ofCo-operatives.

Profiles, Technology, Legal, News & AnnouncementsBusiness to Business

Located on Speedvale Ave. Ag-Energy Co-operative has become Ontario’s leadingretailer of energy to the agricultural industry. (Photo by Natasha Persaud, Venture GuelphPublications Ltd.)

LAND SURVEYORS and ENGINEERS423 Woolwich St., Guelph, ON N1H 3X3 Phone: (519) 821-2763 Fax: (519) 821-2770 Email: [email protected]

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If you have unpaid accounts, you have optionsin terms of collecting them.

First, make sure you have proper invoices withpayment (and interest) terms. The invoice shouldprovide a sufficient amount of detail regarding thegoods and/or services provided, the name of thecompany or individual to whom the services wereprovided, the amount owing, and the withinwhich payment is required.

Second, after the time for payment has lapsed,you could send a reminder letter. In the letter, youshould request payment within seven days andindicate that if no payment is provided, you maytake further actions including starting a lawsuit inSmall Claims Court if necessary to collect on theaccount. Along with the letter, attach a copy ofyour invoice.

Third, if there is no response to your reminderletter and if your unpaid account is under$25,000.00 (the monetary jurisdiction of SmallClaims Court), you can bring what is called aPlaintiff’s Claim. This document starts a lawsuit inSmall Claims Court. You will have to complete theforms (which can be found atwww.ontariocourtforms.on.ca), have it issued bythe Small Claims Court (where they assign it acourt file number and put their seal on it), and the

serve it on the customer who has not paid youraccount. After they have been properly served, theyhave 20 days in which to file a response–a Defence.If no Defence is filed, you can request the court tosign a default judgment in your favour. If aDefence is filed, you will have to assemble yourdocumentation and attend a SettlementConference. At the Settlement Conference, aDeputy Judge will try and narrow the issues in dis-pute and see if a settlement is possible. If no settle-ment is reached, you will then have to schedule atrial. At trial, you will have to give evidence aboutthe goods or services provided and why youbelieve you are entitled to payment. This processcan take many months to a year or moredepending on the complexity of the case, numberof witnesses, and availability of trial dates.

In order to try and avoid going to court to collectunpaid accounts, here are some strategies to con-sider. You can require upfront deposits, requestsigned personal guarantees for payment, obtaineda signed credit agreement before providing goodsand/or services, conduct credit reviews and assetsearches, and diligently enforce your payment termsbefore advancing more goods and/or services.

Trenton Johnson, litigation lawyer, Miller Thomson LLP. 519-780-4651 or [email protected]

Ag Energy–providing energy to Ontario’s agriculture industry by Heather Grummett


Small business is something GerryO’Farrell was surrounded by from thetime he can remember. His father

Edward O’Farrell, was a successfulentrepreneur who often talked businesswith his children around the kitchen table.”From a very young age we played DevilsAdvocate, trying to find flaws in the businessplans my father would present to us,” saysGerry O’Farrell, Owner of the Flour Barrel.

Throughout his career Edward was theowner of various small businesses includingtwo retail paint stores, an industrial shelvingcompany, and one of the last bustlingcountry general stores in Ontario.

Beginning at a young age, Gerry and hisfour siblings were always responsible forvarious jobs at the family business, fromstocking shelves or cleaning coolers, toinstalling shelving, sweeping floors or justdoing what needed to be done. “Growingup we earned our allowance working in thefamily business, there were always jobsneeding to be done,” adds O’Farrell.

With a strong background in the foodindustry, the senior O’Farrell also manageda variety of chain food stores including IGAand Knechtel. In the early1980’s, when thetrend toward consumers purchasing food inbulk was really just beginning, he came upwith the idea for one of the very firstindependently owned bulk food stores.

With the goal of providing qualitybaking supplies, the Flour Barrel opened in1982 onWyndham St. N.–the same waymany of his businesses opened, as a familybusiness, and those who were available to

help with the start-up, pitched in.Now 30 years later, Flour Barrel owner

Gerry O’Farrell looks back over his years atthe downtown location.

Carrying on the tradition of family andbusiness, Gerry involved his children in theFlour Barrel at a young age. “It was a reallybig joy to have my kids be a part of it alongthe way,” says O’Farrell. “Having themwork here reminded me of growing up withmy dad’s businesses.”

His three children have all worked atthe store - stocking shelves, handing outsamples, packing bags, helping customersand operating cash registers. While theyhelped in the family business, they werealways learning important people skills,math skills and business skills alongthe way.

Today, customers are welcomed to theFlour Barrel by a staff of eight, includinglong-time employee and General Manager,Heather Elliott–who has been with thestore for 25 years.

Call 519.716.4859

Congratulations to theFlour Barrel on

30 Years

Celebrating 30 yearsin downtown Guelphby Heather Grummett

Opening day, June1982.

Gerry with son Cameron in the Santa Claus Parade.

Son Luke in store.

“It has been a great joy owning this storeand I appreciate that the Flour Barrel hasallowed myself and my family to beinvolved in this community,” adds O’Farrell.

Over the years Flour Barrel has proudlysponsored many Grassroots communityorganizations and fundraisers. Whether it isstudents raising money with a bake sale, achurch bazaar, or a neighbourhood groupcoming together to create community gar-dens, it is these small fundraisers making a

difference to the local community thatO’Farrell enjoys supporting.

The downtown location was even thefood sponsor to students who werecompleting a four-week canoe trip down anArtic river. “I not only appreciate the workthat many small neighbourhoodorganizations are doing, I also enjoy helpingand learning from people in the communitywho are doing cool things.”

COMMUNITY


Fresh specialty products are arriving at FlourBarrel every week. Specializing in flours,baking chocolates and grains, the specialtyfood store carries over 1500 productsgeared to those people who like to be in thekitchen, whether through baking or cooking.

The quality base ingredients atFlour Barrel include:

100 different spices30 types of flour30 types of nuts25 types of baking chocolate20 types of seeds and grains7 types of raisins

With the festive season quicklyapproaching, the Flour Barrel providescustomers with everything they need fortheir holiday baking. From glazed fruit,cherries, marzipan, icings, raisins, andcurrants–the baking supplies store sells over1000 pounds of Christmas cake ingredientseach year. A favourite place for customers toreturn to each holiday season, many arrivewith recipes that have been handed downthrough the generations.

In addition to bulk ingredients,customers can also choose from 100 differ-ent choices in specialty teas, a range ofcandy, and local Coneybeare Honey, pluscake pans and everything required for yourdecorating needs.

In a business that is very market driven, theFlour Barrel started out with a product linethat didn’t include organics. Now thebaking supplies food store carries over 100organic products–including organic grains,flours, rice, sugar, oats, yogurts, teas,granolas, raisins, and more.

“There is always a learning curve in foodawareness. Currently that awareness isaround wheat allergies. From that, the hugecraze that has been growing over the lastcouple years is gluten-free products,”says O’Farrell.

Currently carrying a dozen gluten-freeflours, the Flour Barrel is bringing in moreand more gluten-free products every month.

The staff members at Flour Barrel havecreated a gluten-free flour blend substitutethat is unique to the downtown store. The

flour mix allows customers to use all theirfavourite recipes without changing athing–just substitute the mix where thewheat flour is called for. While there areother blends on the market, not all workwell and often foods such as muffins orcakes rise less or end up under-whelming intaste or texture. This blend is just oneexample of how Flour Barrel takes the extrasteps to provide their customers withsuperior products.

“Over the 30 years in business eating trends have come and gone. The trends in food have

greatly changed from when we first opened. The general public is much more aware

of food now–both the ingredients that go into their meals and the nutritional health benefits

of those ingredients.”

“It is a positive trend. When we opened wheat germ was the big thing and even

unbleached flour was mostly unheard of–now people’s awareness has extended to newer

retail products including Chia and Hemp seeds, omega oils, flax seed, coconut oil, Stevia and

Agava sweeteners and many organics.”

“We’ve grown by providing customers with those products as trends change. Our store

continues to reflect the healthy choices that consumers are making and therefore the

recipes our customers are making.”

–Gerry O’Farrell, Owner of the Flour Barrel

Happy 30th

from all of us!Horton Spice Mills Ltd. is a major player

to the Canadian baking industry.www.hortonspicemills.com

Congratulations to Gerry and staff for 30 successful years!

363 Elizabeth Street, Guelph, Ontario (519) 824-3620

Your Bulk & Packaged Bulk Solution!

Thanks to you folks, it’s been a Barrel of Fun on UpperWyndham for 30 Years.Cheers for all you do to keep it cooking (and baking) and here’s to at least 30 more!

Downtown Guelph Business Association, 42 Wyndham St., N., Suite 202 519.836.6144 downtownguelph.com

ORGANIC AND GLUTEN-FREE

QUALITY SPECIALTY PRODUCTS

“One of the fun ways Heather and I are reminded that we’ve been in business this long, is when we meet people,

here and there, around Guelph and they say ‘oh I recognize you, you’re the Flour Barrel guy/girl’. Often they will tell us

a fond memory of when they were little kids and their mom would take them to the Flour Barrel, and they would get

their favourite candy. Then they say ‘wow that was a long time ago!’”

Gerry O’Farrell andHeather Elliott at the storefront, 2012.

DaughterKathleen & friend Erika.


V E N T U R E G U E L P H P U B L I C AT I O N S L T D .

Business Venture is growing and includes a section on Guelph environmental initiatives. Are youcontributing to a Green Guelph? If you have green business news or advice to share, please email us

at [email protected].

Edinburgh Optometry Clinic on Edinburgh Road inGuelph is set to receive $1,842 in incentives thanks tolighting upgrades made through the saveONenergyRETROFIT PROGRAMOM, available through GuelphHydro and the Ontario Power Authority.

Edinburgh Optometry Clinic is a family eye careclinic serving more than 100 people every day, sixdays a week. As a small business, they are alwayslooking for ways to keep their costs down. In early2012, they began looking at ways to reduce theirelectricity consumption, starting with their lights.The facility has overhead lights, lights in examrooms, and lights in their spectacle frame displays.They began testing various energy-efficient LED(light emitting diode) light bulbs in an effort toreplace their existing halogen bulbs, but were unableto find the right bulbs to meet their needs. Whenthey heard about the RETROFIT PROGRAM, theyconnected with Guelph Hydro to learn more.

The connection with Guelph Hydro helped theclinic find the solutions they needed. Expertsassessed the clinic’s lighting needs and made recom-mendations on which bulbs to use. Guelph HydroEnergy Services Representative, Mark Britton, helpedwith the incentives paperwork and, when the workwas complete, Edinburgh Optometry Clinic hadreplaced 123 50-watt MR16 halogen lights withLEDs and is projected to save $140 in electricity costsevery month.

“There has been no impact to the quality of lightthroughout the clinic, and the LEDs offered us a lotof flexibility, including dimmable bulbs and lights forour frame displays,” says Dr. Robert Miller, anoptometrist at the clinic.

LED efficiency goes even further because the bulbslast longer and emit no heat.“We were changing ourhalogen bulbs pretty regularly and having to shutthem off in the summer because it would get so

warm,” says Dr. Miller. The LED lights will likely last10 years.

Edinburgh Optometry spent just over $3,500 toupgrade their lighting and will receive $1,842 inincentives through the RETROFIT PROGRAM.

“You don’t see these kinds of savings in small busi-nesses,” says Dr. Miller.“Changing those halogenbulbs to LEDs made a huge difference to ourelectricity costs, and the RETROFIT PROGRAM madethe whole process easier.”

Since 2007, Guelph Hydro Electric Systems Inc. hasprovided more than $1.3 million in Ontario PowerAuthority incentives for retrofit projects to business-es in Guelph.

The RETROFIT PROGRAM is offered through localelectricity distribution companies like Guelph Hydroand funded by the Ontario Power Authority, provid-ing businesses with substantial financial incentivesfor replacing existing equipment with high-efficiencyequipment and for installing new control systemsthat will improve the efficiency of operational proce-dures and processes.

Local businesses interested in conducting theirown retrofit project are encouraged to contactGuelph Hydro for direction on how to proceed. Formore information about the RETROFIT PROGRAM,visit www.guelphhydro.saveonenergy.ca or contactMark Britton at Guelph Hydro Electric Systems Inc.at 519-822-1750 (ext. 2240) or via email [email protected].

Funded by Ontario Power Authority and offered byGuelph Hydro Electric Systems Inc.Subject to additional terms and conditions found atsaveonenergy.ca. Subject to change without notice.OM Official mark of the Ontario Power Authority. Used under licence.

Edinburgh Optometry Clinic set to receive$1,842 in incentives for lighting upgradessubmitted by Guelph Hydro Electric Systems Inc.

Profiles, Technology, Legal, News & AnnouncementsBusiness to Business

Premium HR Solutions (PHRS) has expand-ed their footprint in Guelph by moving toa new larger location within the same busi-ness plaza.

The company, founded by the late TerryDoyle, started in Guelph more than 19 yearsago and has a prestigious history in theregion of giving back to the community,contributing to their clients success andproviding results oriented human resourcesadvice.

PHRS team blend solid experience andsophisticated screening, technologies, assess-ments and testing to match job hunters withquality contract or permanent jobs at all lev-els from labour to skilled trade to profession-als and executives, and in all local sectors

such as advanced manufacturing, distribu-tion, technology, agriculture, food,education, business services, healthcare andbio sciences to only name a few.

“The company name and slogan “Inspiredhires for a dynamic workplace” has notchanged its focus because both capture theteam’s goal to provide the highest calibre ofcustomer service, career opportunities andcandidates available, while offering an arrayof Human Resources services that meet theneeds of a changing employment climateand economy”, says Janet Roy, President.

The new PHRS location is at Unit 15, 485Silvercreek Parkway N. For more informationcontact 519-824-2428 [email protected].

New office location for PremiumHR Solutions

www.premiumhrsolut [email protected]

T. 519.824.2428

Our goal is to build strong communities and client dynamic workplaces by providing quality candidates and results-oriented HR advice, increasing our clients’ competitive advantage with a passion to exceed your expectations and above all, professional integrity in all that we do.

Sta f f i ng and Rec ru i tmen t Se rv i ces

Pre-Employment Screening Services

Assessments and Skill Testing Services

Human Resource Management Consulting

The Premium HR Solutions team: L to R Top row: Laraine Lawrence; Stephanie Turchio; Janet Roy; Amanda Stevens; JenniferFairhall. Front row: Teri Gilchrist; Mandy Maldonado; Trisha Kalinowski.(Photo by Natasha Persaud, Venture Guelph Publications Ltd.)

Of the five areas in which I coach profitability forbusiness owners, increasing their conversion rate isgenerally the second easiest and most cost effectiveto help improve sales. Despite conversion rates beingone of the easiest areas to focus on and improve in abusiness, from my experience, it is also the one mostneglected by business owners.

Here is how you can change that!If your business has a conversion rate from lead to

sale of 20 percent and you increase that conversionrate to 30 percent–this is not just an increase of 10percent; it's a 50 percent increase. This means thatyour revenues (on an average) would increase by 50percent. How would that affect profitability?

The key to increasing your conversion rate is totest and measure it at every level of your team's salesprocess. To do this you need to identify and break-down your entire sales process into the smallest"chunks" possible so that you have a series of stan-dardized "steps" your team performs with clients as

it takes them through the sales process.Measuring the conversion rates from step 1 to step

2, and so on–is key to measuring where your con-version rate is–great, good or indifferent!

Have every team member measure their own con-version rates so that you identify individual conver-sion rates of your team members and then collatethese ratios to obtain an overall team conversionrate for your sales. Next identify where the largest"bottlenecks" are for individuals and the team towork on improving the conversion rates.

It is important that you understand that to be ableto even identify the fact that you need to work onyour conversion rate in specific areas requires you tofirst test and measure it. It is the key to increasingconversion rates, as I am sure you have heardbefore...You can only manage effectively what youare measuring.

Tony Roy, Certified Business Coach, ActionCOACH can becontacted at 519-729-0033 or [email protected]

Are you ignoring your conversion rates? by Tony Roy


It’s a great time to do business in Downtown Guelph.Restaurants and stores are gearing up for the ChristmasSeason, and expectations are high. We know that withfantastic specialty shops, and with the best restaurants,pubs, and spas in the city, lots of holiday dollars will bespent here.

Downtown is humming witheconomic activity. You can feel it.New buildings are going up, and forthe first time in the memory of lots ofus “old timers” there are actually twoconstruction cranes in operation: oneat the Gummer and one for the newRiverhouse Condos on MacdonellStreet. In both cases people arepounding down the doors to live inthese great new high-end units. Onday one of the sales office opening inOld Quebec Street, the Riverhouseproject saw over 200 people, many ofwhom put deposits down for unitsthat haven’t started to be built yet.That confidence is a great indicationthat there is pent up demand forthe Guelph urban experience.

Plans and studies are underway to add even more peo-ple and jobs in the core. The Fusion Homes project at theformer Woods factory, another 18-story condo where theMarsh Tire store was (on Wellington at the railway tres-tle), and the Baker Street Parking Lot are in play. Finding

the right mix of residential, retail, recreational, office andinstitutional use (on top of 500 underground parkingspots) makes the Baker site particularly important andcomplex. The city has had the foresight to not onlyacquire the necessary land, they have also engagedwhip-smart economic development experts to helpdetermine what and who belong there, and how we get itbuilt.

Need more proof that things are lively? How about this:new storefronts are opening and old storefronts aregetting facelifts. Vacancies are low, rents are steady, andthe streets are busy throughout the day and night. Themajor investment the City has made to public spaces hasalready paid dividends in the form of increased foot, bikeand car traffic that is spurring sales. It’s easy to get hereand to get around Downtown. And with free streetparking two hours once a day (and after six at night), $2to park all day in the lots on Saturday–and free unlimitedparking everywhere on Sunday–it’s easy to take your timeand see all the great things Downtown has in store.

But there is a lot more going on than what you see atthe street level. Thousands of office workers makeDowntown Guelph their five-day-a-week destination.Some, like the Co-operators, City Hall and WellingtonCounty employ hundreds of folks; others are up andcomers, where dozens of people toil; others are two andthree person start-ups, people who have moved from ahome office to Downtown, hanging out a shingle andbuilding their entrepreneurial dreams where all the coolpeople hang out. (Tech and Design firms are especiallywell-represented. They thrive on proximity to one-another–and great coffee shops).

Downtown Guelph is the one place in the city thatcombines live-work-play into one precinct. Following atrend in cities all over, people are demanding options thatsuit their life and finding it in downtowns. For the firsttime in 100 years, inner-cities in the US are gaining inpopulation faster than the suburbs there. That is anastonishing statistic and one that has caught the notice

of lots of big players. Target, who are coming to Guelph,have launched a “City Target” brand that has rolled out inmajor centres. Likewise, Sobeys and Loblaws havedeveloped “urban” stores in Toronto with little or noparking and tight-but-beautiful store displays. GalenWeston, Loblaw’s executive chairman, said (in canadian-grocer.com) “We’ve re-imagined the large urbansupermarket. The layout understands that today’s urbanshopper shops differently at different times.” As well,Rona has stated a strategy is to build small in developedparts of towns.

All these concepts are proving to be very popular. Soask yourself, how long before major brands discoverthe charms of Downtown Guelph and bring with themtheir retail and marketing muscle? It’s an intriguingthought, and with all that is going on here I firmlybelieve that saying “it’s a great time to do business inDowntown Guelph” is solidly and simply true.

Downtown is busy with economic activityby Marty Williams, Executive Director, Downtown Guelph

downtownguelph.comdowntownguelph.com

The Business of Downtown


Reconstruction of the downtown Gummer Building is nearing completion, with tenantsscheduled to move in for December.

Now deemed a heritage site by the City of Guelph, Skyline acquired the historical GummerBuilding, Victoria Building and Stewart Drugs Building on Douglas Street, which were alldamaged by fire in April of 2007. Having redeveloped the site, Skyline has preserved thefacades and other historical features of the buildings while creating a modern, eco-sensitivecommercial and residential complex in the centre of downtown.

Skyline will consolidate approximately 50 employees from their Fountain St. and ScottsdaleDr. offices to one main location, taking up the entire third floor at 1 Douglas Street.

The six-storey building combines main floor retail, second and third floor office space, withthe top three floors as residential apartments. A contemporary fitness facility in the lower levelis available to all tenants, both residential and commercial.

With the majority of the retail space rented, downtown patrons will soon have access to anew yogourt franchise, a 4000 square foot Italian restaurant with patio, and a hearing clinic.One main level 3300 square foot retail suite is still available to lease.

Over half the office space is already rented in this high profile building, with only 11,500square feet remaining. An additional 5000 square feet of lower level basement space is alsoavailable, whether for office or retail. Well-lit and well designed with high ceilings,this is a great space at a reasonable rate and can be divided to suit a tenant’s needs.

Available are one, two, and three bedrooms suites, some with dens; these 18 luxury apart-ments offer tenants spacious layouts overlooking the city and Downtown Guelph. Completewith six appliances, each unit includes all kitchen appliances including microwave anddishwasher as well as in-suite laundry. Each suite is finished with engineered hardwood, gran-ite counters and high-end millwork throughout.

Private balconies are offered in seven suites, with all tenants sharing a common rooftop ter-race with stunning views of downtown Guelph and Church of our Lady. Top floor suites withfloor to ceiling glass offer spectacular views down Douglas Street.

The upper scale suites rent for $1100 to $2000 per month and are already 50% leased withtenants moving in for December first.

For more information visit www.skylineonline.ca

Downtown construction at the Gummer Building nearscompletion by Heather Grummett

Real Estate New Homes, Residential & Commercial

Skyline COO and Co-Founder, Roy Jason Ashdown, looks out over downtown Guelph from the balcony of one of 18 residential suites in the Gummer building. (Photo by Natasha Persaud,Venture Guelph Publications Ltd.)

Re-branding forPark CapitalGuelph’s Park Capital Commercial RealEstate Brokerage has recently re-brandedas NAI Park Capital and is now part ofNAI Global Commercial Real EstateGroup, based in New Jersey, U.S.

NAI Global is the premier managednetwork of independent commercial realestate firms and one of the largest com-mercial real estate service providersworldwide. NAI Global manages anetwork of 5,000 professionals and 350offices in 55 countries throughout theworld.

NAI professionals work together to helpclients strategically optimize their realestate assets. NAI offices around theworld complete over $45 billion in trans-actions annually and manage over 300million square feet of commercial space.

Located on Dawson Road, NAI ParkCapital was founded in 1995 as a fullylicensed, full-service Industrial/Commercial real estate brokerage servingSouthwestern Ontario. Their main focusof business concentrates on the sales,leasing and management of commercialand industrial properties; sales ofinvestment properties to local andoffshore investors; as well as mortgagebrokerage services.

Preview pricing is now available for downtownGuelph’s newest residence. Tricar Group intro-duces RiverHouse Condominiums - urban livingat its best. The one-of-a-kind condominiums arelocated at the intersection of MacDonell andWoolwich Streets, just steps from specialty shopsand dining, the River Run Centre, SleemanCentre and trails along the river. Around the cor-ner, Guelph’s new transit hub offers residentsquick access to the bus, VIA Rail and theGO Train.

The 18-storey RiverHouse offers 130 grandsuites overlooking downtown and the river. Aselection of one, two and two bedroom plus densuites range in size from 1000 square feet. Eightspacious penthouse suites are housed on the toptwo floors, with the largest at 3400 square feet.

Preminum high-end finishes start with wideplank five-inch engineered hardwood flooring inthe main living areas, and designer porcelain tilesin the foyers, kitchens, bathrooms and laundryrooms. Each kitchen comes with custom cabinetsand granite counter tops, plus four stainless steelappliances. Residents also have the convenienceof a full-sized front load washer and dryer inevery suite.

Whether you are looking to relax or entertainfriends, the amenities at RiverHouse fit all yourneeds. Indoors there’s a fully equipped fitnesscenter and a resident lounge, complete with a bil-lard table, bar and lounge seating. A private din-ing room with caterer’s kitchen seats 12 and isavailable for private functions. Residents canrelax with a book in the library or reserve the

private theatre room with large screen televisionfor movie night. A beautifully landscaped out-door terrace with Western exposure is great placeto gather with friends. Plus, a guest suite is avail-able for out of town guests, at a minimal cost.

Suites are selling now with a June 2014 occu-pancy. Prices start in the mid $200,000 range tojust over $1 million. Common expenses arepriced at 24 cents per square foot, and includeheat, air and water, with residents responsible foronly hydro costs on top. Each unit includes oneunderground parking space.

Visit the sales office in Old Quebec St. duringthe hours of Monday to Wednesday 12pm to6pm and Saturday, Sunday 12pm to 5pm.

Experience downtown living–RiverHouse Condominiumsby Heather Grummett

Visit our newly designedweb site at

ventureguelph.caSubmit events to our

community and businesscalendar and more!


The GummerNow Renting for December 1, 2012

FEATURES

Only 18 ResidentialSuites Available!• 1, 2, 3, Bedroom Suites

• Heating and AirConditioning Included

• In-suite Laundry

• Communal Terrace

• On-site Fitness Facility

• Parking Permits Available

• Amazing Views

• Huge Balconies

Visit skylineliving.cafor more informationor call 519-826-0439

Douglas Street,Downtown Guelph

Contact us regardingCommercial & Retail

Opportunities

340 Woodlawn Road West, Guelph

Units of approx. 2,500 SF of commercial space available in high-traffic area. Up-to 7,500 SF of contiguous space available. Easy access to Hanlon Expressway. Ideal for restaurant, office or service establishments. Minimum Rent: From $9.00/SF.

50 Cork Street East, Guelph

Approx. 1,150 SF of second storey office space available in professional building. Located downtown Guelph within walking distance to all downtown amenities (ie: banks, restaurants, etc.). Across from Cork Street municipal parking lot. On-street parking also available. Minimum Rent: $8.50/SF.

485 Silvercreek Parkway North, Guelph

Units from 700 SF available in plaza located at Woodlawn Road and Silvercreek Parkway. Up-to approx. 4,320 SF of contiguous space available. Easy access from Hanlon Expressway. Ample free on-site parking. Minimum Rent: From $11.00/SF.

15 Surrey Street West, Guelph

Approx. 2,537 SF available in professional service plaza. Free on-site parking. Close to downtown amenities. On bus-route. Located next to established medical centre. Ideal for professional/medical office. Minimum Rent: $14/SF.

21 Malcolm Road, Guelph

8,320 SF freestanding industrial building for sale conveniently located with easy access to Guelph and Waterloo Region markets. Features approx. 2,000 SF of finished office space. Three drive-in loading doors (one with internal leveler). 16’ clear ceiling height. 200 Amp electrical service. Paved, fenced-in yard. Asking Price: $880,000.00.

76 Dawson Road, Guelph

Approx. 30,800 SF freestanding industrial building on 1.79 Acres for sale. Easy access to Hanlon Expressway. Features approx. 3,800 SF of professional office space. Loading facilities include 2 dock-level doors and 2 drive-in doors. 600 Amp electrical service. Ideal for light manufacturing. Building also available for lease. Asking Price: $1,799,000.00.

10 Kingsmill Avenue, Guelph

+/- 35,500 SF industrial space for lease in centrally located building. Features 17’ clear ceiling height, 2 dock-level and 2 drive-in loading doors. Includes approx. 3,800 SF of office space. Minimum Rent: $3.75/SF.

Multi-Residential Development Land, Guelph

Approx. 4.06 Acre multi-residential development site available in growing residential area. Zoning in place for approx. 165 units. Full municipal services available. Rare opportunity.

The Brokerage and its agents have relied upon the owner and other sources for the information provided in this material and although we believe it to be substantially accurate, it is all subject to verification by the prospective purchaser or tenant and his/her/its respective legal, tax and other advisors. The Brokerage and its agents assume no liability for the accuracy or use of this information in any manner by anyone and reliance upon or use of this information by anyone is solely at his/her/its own risk. The Brokerage and its agents reserve the right to change prices, terms and other conditions or withdraw the property from sale and/or lease without notice. This material does not constitute an offer for sale or lease. Not intended to solicit properties currently listed for sale or lease, or to entice parties to breach any existing agency contracts.

76 Dawson Rd, P.O. Box 923 Guelph, ON N1H 6M6 tel: 519 824 9900fax: 519 824 2471 email: [email protected]

www.naiparkcapital.com


Exclusive Listing Brokerage, Planet Realty Inc., Brokers Protected. *Sizes, prices and specifi cations are subject to change without notice. E. & O. E. October, 2012.

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Zak’s Jewellers recently opened as a new busi-ness at 210 Kortright Road West. Located in thesame plaza as the Fat Duck pub, the new retailjewellery location is owned by Zak Mekhail.Having served Guelph as a jeweller for 22 yearsin the Stone Road Mall, the diamond expertnow looks forward to seeing customers, newand old, at his showroom.

The retail space showcases pearls, birthstones,emeralds, sapphires, diamonds and opals.Beautiful gold settings are available, plus a moreaffordable line of silver and surgical steel. Manyitems, which not displayed, are easily ordered.

An expert in custom design and near flawlessexecution, Mekhail can also create unique one-of-a-kind pieces. Rings, pendants and more aredesigned to meet the customer’s specifications.The unique pieces are then moulded to perfec-tion, cast, and the stones of choice are placed

into the setting.An extensive children’s line has a lifetime war-

ranty and includes a selection of necklaces, pen-dants, earrings, rings, and charms, plus specialoccasion pieces for baptism, first communion,and graduations.

Zak’s is also the exclusive authorized dealer forthe Guelph area with the Amore & Baci line.Similar to the well-known Pandora line, Amore& Baci offers over 2000 high quality pieces forboth children and adults, in a more affordableprice range.

Zak’s is open Monday, Tuesday, Wednesday,Saturday 10 to 6, and Thursday, Friday 10 to 8.After hour consultations in the high securitypremises can also be made by appointment toaccommodate your needs.

For more information call 519-265-8897 orvisit www.zaksjewellers.com.

While many regular customers continue to shop attheir favourite stores downtown, many merchantson Upper Wyndham St. and Quebec St. haveheard from long time customers who feel it is nowtoo difficult or inconvenient to walk the extra dis-tance from the new transit station. As well, manybusinesses have noticed a great decline in foot traf-fic since the bus terminal has moved to Carden St.,and therefore a decline in walk-in traffic. Whilethere is support for the new transit depot, it is theremoval of bus stops along the main street that hasmerchants concerned.

“The DGBA supports the improvements thathave been made to transit by moving the transithub to Carden St.,” says Marty Williams, ExecutiveDirector for the Downtown Guelph BusinessAssociation.“We have a good system, however wehave some gaps in it. Our main street no longerhas buses running on it. We have buses comingfrom the Northeast and Northwest, which get tothe intersection of Wyndham and Woolwich, andinstead of coming through the busiest part ofdowntown, they go around it.”

“Businesses and residents have been negativelyimpacted by these gaps,” adds Williams.“We havepeople who want to access businesses and servicesthat, for a whole range of reasons, are having ahard time getting there; for some it has becomeimpossible.”

“There is an important segment of people, whoneed to use transit to visit downtown for variousreasons,” says Howard Budd, President, BuddStores Co, Ltd.“Many of these people have lived inGuelph all or most of their lives. They have raisedfamilies, paid taxes and volunteered their time tomake Guelph a very special city for everyone.”

“We all appreciate the beautiful new transit termi-nal and the general improvement the system hasmade. However, when most new systems are evalu-ated there are some adjustments that can be madeto make things even better,” adds Budd.“One of the

unintended results of the new schedule has been aserious accessibility issue for many transit users.They are now unable to conveniently reach theirneeded destination downtown since most of theprevious stops in St. Georges Square have beenmoved away from the centre of downtown.”

City staff met in mid October to address thetransit concerns. At the meeting, DerekMcCaughan, Executive Director of Operations andTransit said running buses on Wyndham St.instead of Woolwich St. would require an approxi-mate $250,000 investment for a complete a routealignment and redesigned entry points for somebuses. Members of the operations and transit com-mittee then voted for staff to determine the cost ofa shuttle bus to run from the transit terminal topoints on Upper Wyndham.

A meeting later in the month had committeemembers moving away from the proposed shuttle,with the new suggestion of a proposed bus stopcreated at the top of Wyndham at Woolwich St.The costs associated with this short-term projectcould come close to $25,000, to cut the sidewalkdown to the proper level; an amount that staffneeds to find in this year’s budget. With the pro-posed change transit staff remain very concernedwith buses making connections on time.

“We feel this can be easily settled, we are just ask-ing for two additional stops downtown. I am dis-appointed they didn’t even choose to add a coupletemporary stops to test out the time and costinvolved,” states Williams.

“It’s not like the system is working well across thecity. I have heard there are gaps everywhere withbuses not meeting transfers on time. If this is actu-ally the case, they need to re-think why they aren’tcutting routes elsewhere across the city, and transitshould be advocating for the resources to haveroutes re-designed for better customer satisfac-tion–which includes being dropped off in the cen-tre of downtown.”

New independent jeweller opens in south end

Zak Mekhail, (left) owner of Zak’s Jewellers, with Manager Max Gobran at the new retail location on Kortright Road.(supplied photo)

Transit not meeting needs of usersby Heather Grummett

EVENTS

Business seminar series

The Guelph-Wellington Business Enterprise Centre offersthe following two-hour business seminars for $32 or 5 semi-nars for $130 incl. HST. For information on upcoming top-

ics and to register visit www.guelphbusiness.com.

Social Media MarketingNovember, 8 1 pm - 3 pm

This seminar will cover whether or not socialmedia is for you, how others have successfully

used social media, and how to measure thesuccess or failure of your social

media campaigns.

ABC's of Marketing & Marketing PlanNovember, 121 pm - 3 pm

How do you get your idea or product knownin the marketplace? Look at the basic processof focusing on your target market to create

an effective marketing plan.

In our last article in Business Venture, we discussedearning higher rates of return on short-term invest-ments. The following article describes specific types ofshort-term instruments:Treasury Bills - T-Bills are short-term notesissued by the Government of Canada or byCanadian Provinces. They have varyingterms to maturity, up to one year. TreasuryBills do not bear interest. Instead, they aresold at a discount to their face value, and theannual yield or interest rate is determined bythe difference between the discounted pur-chase price and the maturity value.Government of Canada T-Bills are consid-ered to be virtually risk-free, and can be trad-ed at any time.

Banker’s Acceptances - A Banker’s Acceptance(BA) is a commercial draft (i.e. a writteninstruction to make payment) drawn by aborrower for payment on a specified date.Issue terms range from one day to one year.Each Banker’s Acceptance is “accepted” orguaranteed at maturity by the borrower’sbank. BA’s are suitable for money marketinvestors accepting bank credit risk in returnfor a higher yield over Government ofCanada T-Bills.Commercial Paper - Commercial Paper is apromissory note, which can be secured orunsecured, issued by a corporation or trust.Issue terms range from one day to one year.Commercial Paper ranks equal, or senior, to

unsecured long-term debt,and junior to secured debt.Corporations that accessthe money market arelarge firms with an established financial his-tory and rating agencies rank the paperaccording to the issuer’s ability to meetshort-term debt obligations. These types ofissues are suitable for money marketinvestors who are willing to accept a corpo-rate credit in order to obtain a higher yield.Short term bonds and strip coupons - In addi-tion to money market securities, bonds andstrip coupons that were originallyissued/created with a longer-term maturitydo eventually mature. In the Canadian fixedincome marketplace, once securities reachwithin one year of maturity, they are nolonger included in the various debt marketindices, and begin to trade in closer relationto money market instruments. However,given their lower liquidity and availability incomparison to money market instruments(primarily due to the smaller issue size),short-term bonds and strip coupons willoften trade at a small yield premium. Hence,these securities can offer individual moneymarket investors an enhanced return.

Matthew Phillips, CIM, FCSI, Richardson GMP Limited.519-780-4171 or [email protected]

The opinions expressed in this report are the opinions of the author and readers should not assume

they reflect the opinions or recommendations of Richardson GMP Limited or its affiliates.

Richardson GMP Limited, Member Canadian Investor Protection Fund.

Richardson is a trade-mark of James Richardson & Sons, Limited. GMP is a registered trade-mark

of GMP Securities L.P. Both used under license by Richardson GMP Limited.

Most of us have been grieving for a very longtime about the lacklustre performance of ourmutual fund portfolios and the sentiment I amhearing from clients is that it is time to say ourgoodbyes to this product and bury them. Manyexperts think that it will likely be a long timebefore mutual funds come back to their glorydays, if ever. Quite frankly, I don’t know a lot ofpeople who ever got extremely wealthy frommutual fund investments even in the glory days.Whether it is from global influences, inflation orpoor timing of when the investment was made, ithas been a struggle to maintain an equity portfo-lio that provides retirement guarantees.

The institutional investors (pension funds)are running into similar problems as well. In

order to negate the volatility and uncertainty ofthe equity markets it is not uncommon now forthese fund managers to have an average ofalmost 40% of the investment holdings inproducts not related to either the TSX or DowJones. These holdings include commercialpropertyownership, mortgage investments and evenhockey teams (teacher’s pension fund)–thepoint is though that owning some alternativeinvestments in one’s portfolio is going to becritical to future investing success.

If you examine the performance of equitymarkets from 1950 to the year 2000 you see agraph that is continually rising (yes-there arebear and bull markets throughout this period)

but there is a significant levelling after theturn of the century. What we are reallyseeing is this: up to the 1990’s we reallyexperienced a North American economyand the markets reflected that growth. Nowthough, it is a global economy that influencesthe market values daily and creates the volatilitywe are getting tired of dealing with.

Take the time to investigate investmentalternatives. Talk to your financial advisorabout investments that are not correlated tothe TSX. Failure to do so is going to result inmore of the same in your portfolio returns forthe foreseeable future.John Moran BA, EPC, President of Lyon Financial Services,519-766-0001 or [email protected].

Are mutual funds dead? by John Moran


www.gilbertmacintyreandson.com

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“Wellington County's Oldest Family Owned Funeral Home”Representing three generations of

funeral service - Established in 1933

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Preplanning

Pre-arranging one's own funeral is now widelypracticed across Canada. Gilbert MacIntyre & Son havebeen helping individuals and families with funeralprearrangements for almost 80 years. If you would liketo make an appointment to discuss prearrangements,please contact us. Or, if you like, you can prearrangeyour funeral online. You will be asked the same basicquestions you would in a one-on-one prearrangementmeeting; but within the "comfort" of your own lifestyle.Our experience in dealing with prearranging funeralshas lead to the development of the GILBERTMACINTYRE & SON TRUST PLAN for those who wish topre-pay their funeral expenses.

The GILBERT MACINTYRE & SON TRUST PLAN retainsall the advantages of the pre-arranged funeral, but goesfurther with respect to the financial advantages.

· The GILBERT MACINTYRE & SON TRUST PLAN ishedge against inflation. The cost of the funeral willnever increase, no matter how long it is before thefuneral services are required.

· Pre-payment reduces the financial demands on thesurvivors. Costs will be paid out of income now,rather than from much needed funds of the estate.

· Like a paid-up life insurance policy, this plan is ofimmediate and far-reaching benefit to survivors.

· Interest on funds held in a GILBERT MACINTYRE &SON TRUST PLAN is tax free.

· The GGILBERT MACINTYRE & SON TRUST PLAN maybe purchased on a convenient time payment plan.Usually the prearrangment service is entirely paid forby the time it is needed, thereby relieving the familyof expense at the time of the funeral.

· Money is held in trust and fully refundable any time.

The GILBERT MACINTYRE & SON TRUST PLAN isdesigned to comply with all regulations under theFuneral Services Act of Ontario and is fully insured.

75 Years–2008

Bensol Consulting offerscustom employeebenefits solutions thatdeliver high employeesatisfaction while helpingyou manage yourbottom line.

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Short-term may help the long-term goal by Matthew Phillips

Finance Business and Personal

Ontario AGRICentre100 Stone Road West, Suite 301, GuelphTelephone: 519.822.4680Fax: 519.822.1583Toll-Free: 1.866.658.0092www.millerthomson.com

The price of moneyby Carinta MannarelliIn the coming month, HRM Queen ElizabethII will look better than ever as her face donsthe front of our new Canadian $20 bill.Canada will add a polymer $20 bill to the $50and the $100 already in circulation.The introduction of the $100 and the $50met with some resistance as the media toldtales of currency melting in the sunlight andbecoming sticky when wet. The introductionof the $20 will have a much different impact.

There are currently 845 million $20 papernotes in circulation. The upfront financialcost to replace all of these notes is notinsignificant. The decision to introduce thesenotes did consider financial impact, and thefinancial impact is largely positive. The newnotes have a life expectancy of 7.5 years(compared to 3 years for paper notes).Lasting 2.5 years longer while in circulationmeans that although the per unit cost is moreexpensive to produce, production levels willbe much lower.

The most significant cost savings that thenew polymer notes promise is the reductionof counterfeit banknotes in circulation. At thepeak of counterfeit note production in 2004,approximately thirteen million dollars wasseized in counterfeit banknotes. This meansthat citizens and businesses faced combinedlosses of $13,000,000 in 2004 at the hands ofcounterfeiting criminals. When securitymeasures on banknotes were heightened, thisnumber plummeted to only four million dol-lars in 2006. The introduction of new poly-mer notes promises further reductions to thisnumber.

Having been burned by counterfeit moneya few times myself, I appreciate that the costto replace these notes are going to be worth itat the end of the day. For more informationon polymer notes, or to see samples of theother 32 countries that currently producepolymer notes, feel free to visit GlobalCurrency Services Inc at 1027 Gordon Street.Carinta Mannarelli, President, Global Currency Services Inc.519-763-7330 or www.global-currency.com


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Visit guelphhydro.saveonenergy.cafor more information, or contact usat:

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Subject to additional terms and conditions found at saveonenergy.ca. Subject to change without notice. Funded by the Ontario Power Authority and offered by Guelph Hydro Electric Systems Inc. A mark of the Province of Ontario protected under Canadian trade-mark law.

Used under sublicence. OMOfficial Mark of the Ontario Power Authority. Used under licence.

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