THE/DECTHE/DEC

Dr. Stelios D. HimonasDepartment of Electronic Communications

Ministry of Communications and WorksGoing Local II – 25 November 2011

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Contents

• Introduction – Benefits• Digital Cyprus Today• Digital Strategy for Cyprus

– Background– Vision– Strategic Objectives, Measures, Actions– Governance

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Direct Benefits to Economy: GDP

Source: World Bank

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Direct Benefits to Economy: Jobs

Source: COM(2011) 657 Final

• broadband deployment investment of €270 billion will create about 3.99 million jobs in EU27 Member States

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Direct Benefits to Economy: Productivity

Source: COM(2011) 657 Final

• A 10% higher broadband penetration in any year is correlated with a 1.5 per cent increase in labour productivity over the following five years

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Direct Benefits to Economy - eGov• If Government services were digital

– savings of European firms in EU, due to diminished administrative burden € 44 billion Euros

Source: Infocom_cy 2011

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Other (Social) Benefits

Widespread use of ICT – deployment of high speed broadband • 4.5 per cent increase in educational attainment• net total benefit from tele-monitoring patients ~

€27.89 bn • BB-enabled smart grid services and devices could

result in over €850 billion in gross energy savings

Source: COM(2011) 657 Final

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Digital Cyprus Today

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Digital Agenda ScoreboardBroadband

Only one type of technology

Due to satellite service by HellasSat + fiber roll out by Cyta

New entrants' share in fixed broadband lines

Share of fixed broadband lines >= 2 Mbps

Fixed broadband penetration

Share of fixed broadband lines >= 10 Mbps

DSL lines share in fixed broadband

Mobile broadband penetration

Rural fixed broadband coverage

Total fixed broadband coverage

Households with a broadband connection

Enterprises with a fixed broadband connection

3G Coverage

Use of mobile phones to access the Internet

The problem is penetration

Lack of competition

Slow connections

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Digital Agenda ScoreboardInternet Usage

This is negative

% of households with access to the Internet at home

% of population who are regular internet users (at least once a week)

% of disadvantaged people who are regular internet users (at least once

a week)

% of population who are frequent internet users

% of population using a laptop to access the internet, via wireless

away from home or work

% of population who have never used the internet

Limited use Increase awarenessCitizens readiness

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Digital Agenda ScoreboardTake up for internet services (0% population)

Limited electronic transactions Awareness campaignCitizens’ readiness

Information about goods and services (% pop)

Reading online newspapers(% pop)

Games, images, films, music (% pop)

Online banking (% pop)

Uploading self-created content (% pop)

Seeking health information (% pop)

Looking for a job, sending a job application (% pop)

Doing an online course (% pop)

Inf. about education & training (% pop)

Use of eGov services (% pop)

Sending filled forms to eGov services (% pop)

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Digital Agenda Scoreboard eGovernment

Limited use Awareness campaignCitizens’ readiness

Intrinsic difficultiesAvailability of eGov services -

citizens

Availability of eGov services - enterprises

Use of eGov services (% pop)

Sending filled forms to eGov services (% pop)

Use of eGovernement services (% enterprises)

Returning filled forms to eGov services (% enterprises)

Use of eProcurement services (% enterprises)

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Digital Agenda ScoreboardeCommerce

Limited electronic transactions Awareness campaignCitizens’ readiness

Not available in Cyprus

Ordering goods or services online (% pop)

Ordering goods or services online (% internet users)

Cross-border eCommerce (% pop)

Cross-border eCommerce (% internet users)

Selling online (e.g. auctions) (% pop)

Selling online (e.g. auctions) (% internet users)

Buying online content (% pop)

Buying online content (% internet users)

Turnover from eCommerce

Enterprises purchasing online

SMEs purchasing online

Enterprises selling online

SMEs selling online

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DIGITAL STRATEGY OF CYPRUS

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Developing the National Digital Strategy - Structures

Decision of Council of Ministers (February 2009) • Minister of Communications and Works

– political responsibility • Department of Electronic Communications (DEC)

– Executive body to formulate and supervise implementation of the national Information Society Strategy

• Advisory Committee – Government, Private Sector, Academic Community

• An information society coordinator from every Ministry

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Developing a“Digital Cyprus” requires a comprehensive approach

• 6 major strategic objectives• 22 measures• 117 actions

Digital Strategy Document• Main document –

– Vision, Objectives, Measures, Actions– Timetable of implementation– Governance

• Appendix 1 – EU policies, digital CYP today (indices, policies), benefits analysis

• Appendix 2 – more detailed description (measures & actions)

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THE VISION OF DIGITAL CYPRUS

“information and communication technologies to support the development and competitiveness of the economy and citizen participation in the social, cultural

and political domains”

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OBJECTIVES – MEASURES – ACTIONS

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1. Connect Cyprus BB targets• By 2013, all households 2Mbps (by end of 2011)• By 2013, 80% of businesses 20Mbps• By 2020, all households and businesses 30Mbps• By 2020, > 50% of households and businesses 100Mbps

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1. Connect Cyprus

1. Promotion of a stable regulatory framework• Adopt new Directives – OCECPR and DEC• Improve framework for rollout of fixed

infrastructure• Improve framework for rollout of wireless

infrastructure• Analysis of the broadband access market• Promote partnerships/cooperation of

stakeholders effective investments

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1. Connect Cyprus 2. Licensing of Wireless Networks

• Plan for licensing radio frequencies for ECN – technology neutrality

3. Promote Competition lower prices• Evaluation of consumer trends (demand and pricing of

broadband access products)• Extension of Market Observatory

− Available BB products and prices− Map of infrastructures + BB coverage− Map of take-up and use of BB products

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1. Connect Cyprus 4. FTTH Network

• Adopt regulatory framework – installation and operation of NGA networks

• Consultations between operators – define type of network and timetable of implementation

• Evaluate the possibility of subsidizing wiring in premises

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1. Connect Cyprus

5. Network and Information Security• 2 CERTs (Gov’t, Academic) fully functional• Expand scope of 2 CERTs to cover business

community • Develop CIIP strategy

– Including contingency plan

• Awareness campaign on security issues• Safe internet program for children

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2. Modernize Public Administration (PA) and Provide Public Electronic Services (PeS)

6. Public Services Networks• Design and build Gov’t NGN – schools & hospitals• Further develop academic & research network

• Key enabler to increase uptake and use• Better services to the citizens & businesses• Decrease bureaucracy • Increase productivity in the public sector• Decrease costs for Gov’t and citizens & businesses

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2. Modernize PA and Provide PeS

7. Paperless Government • Install Office Automation System in all Gov’t Depts • Revision of Gov’t IT strategy cloud• Implementation of the Government Gateway• Implementation of the Government Data Warehouse• Establishment of helpdesk – support • Implementation of the Human Resource

Management System• Data center consolidation

• Advisory Committee to Minister of Finance on eGov

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2. Modernize PA and Provide PeS

8. eGov Services• Expansion of Point of Single Contact (PSC)• Set in full operation e-Filing system for online registration of

companies • Online payments to Gov’t (e-payment)• Incentives to use available eServices• More public eServices ̵� Remove existing obstacles eServices̵� Review/amend procedures of public sector for effective eGov̵� Provide access to citizens to their personal data

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2. Modernize PA and Provide PeS

8. eGov Services (2)

• Social inclusion - vulnerable groups• Develop cross-border, interoperable e-Gov services

– European Interoperability Framework• Publish public information• Develop tools to promote eDemocracy

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2. Modernize PA and Provide PeS

9. Serving the citizen• Establish Call Center for citizens• Operate more Citizen's Service Centers

– virtual Citizen's Service Centers

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2. Modernize PA and Provide PeS

10. Electronic Local Authorities• Centralized information management system

for all Municipalities• Call center • Install computers with fast Internet access • Incentives to citizens and businesses to use

the available online services • Use social networks to involve the citizen

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2. Modernize PA and Provide PeS

11. eHealth• Integrated Health Information System in all hospitals

– Electronic health record

• Drug Information Management System in all hospitals • Regional Health Networks

– Exchange of information between all health care providers

• Internet portal – provide private physicians access to patients electronic health records

• Ambient Assisted Living (AAL) – pilot • Telemedicine

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2. Modernize PA and Provide PeS

12. eID and eSignature• Every citizen to have an eID

– Personal identity– Passport (biometric) data– Advanced certificate for creation of qualified eSig– Other data

• Implementation of legal framework for electronic signatures

• DITS Gov’t CSP

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2. Modernize PA and Provide PeS

13. Use of ICT to promote cultural heritage • Comprehensive strategic plan for the promotion

of cultural heritage with the use of ICT – Including 3D digital museum

• Digitize main objects of the Cyprus Museum – Links with respective archaeological sites

• Digitize exhibitions organized during CY EU presidency

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2. Modernize PA and Provide PeS

14. Use of ICT to promote tourism• Strategic plan to promote tourism with the use

of ICT• Call center (single number) • Promote tourist attractions through social

networks• Tourism observatory Info

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2. Modernize PA and Provide PeS

15. Knowledge Park (Smart City)• New area – state of the art facilities (telecomms

infrastructure , smart buildings)• Call for expression of interest by potential

strategic investors • Depending on outcome implementation

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3. Inclusion of all (including vulnerable groups) in digital Cyprus16. Developing Digital Literacy

• Implementation of co-financed project “e-Skills For All” - ECDL

• Implementation of co-financed "Digital Citizen" – very basic e-skills for the digitally illiterate

• Development of further programs to promote e-skills

• Promotion and expansion of the Cyprus Business Portal

• Develop eLearning programs for public servants

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3. Inclusion of all in digital Cyprus

17. National Program for Broadband Penetration• Install computers & fast connections in municipalities

– Enable citizens transact electronically – Pilot (measure contribution to uptake and use)

• Free WiFi access in selected public places

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4. Education and Learning

18. eEducation• Network all public schools • Structured cabling in all schools• Increase the number of computers in schools

(one computer per student)• Computer & multimedia labs in every school• Interactive whiteboards in all schools• Connect every school with ΔΙΑΣ (Internet School

program)

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4. Education and Learning

18. eEducation (2)

• Digital educational content for all subjects • Distance learning applications • Computerization of the educational system –

Interconnection with ΔΙΑΣ• Further train teachers to further integrate ICT in

the learning process• Develop interactive learning centers• Evaluation of students’ eSkills – measures to

improve

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5. Digital Entrepreneurship

19. Promotion of Digital Entrepreneurship• Further promotion of electronic commerce -

“Epihirite Diadixtiaka“• eBusiness subsidy program • Subsidy program for SMEs to develop innovative

ICT products or services • Introduce program for government bodies to

enter into pre-commercial procurement agreements with innovation & research organizations

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5. Digital Entrepreneurship

19. Promotion of Digital Entrepreneurship (2)

• Incentives to businesses to use public electronic services

• Incentives to businesses to implement eInvoicing and eReceipts

• Incentives to businesses to be green – use environmentally friendly technology / equipment – implement environmentally policies and practices

• Develop policies to assist the participation of Cypriot ICT businesses in Gov’t projects

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5. Digital Entrepreneurship

19. Promotion of Digital Entrepreneurship (3)

• Establishment of annual forum – ICT sector and DITS getting together

• Establish Advisory Committee of Experts – framework for doing business in cyberspace

• Establish Working Group to develop a strategic plan to promote the export of ICT services

• Establish mechanism to manage EU funds – develop subsidy programs (eg in the context of CEF) to promote digital entrepreneurship

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6. ICT for the Environment

20. National strategy for the use of ITS

21. Water Management System• Further introduction of telemetry systems in

water management• Pilot project for smart metering (water and

electricity)

22. Teleworking framework

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23. Communication plan• Draft comprehensive communication plan

– Promote digital strategy – Raise awareness

• Create of code of digital rights

24. Strengthening the capacity of DEC

Horizontal Measures

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Governance

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THANK YOU