In the private sector, customers expect to interact with businesses through digital channels that provide immediate access to

information and rapid response times. The US Federal government serves vastly larger customer and employee bases and is

subject to complex regulatory requirements, which often results in time-consuming paper processes and frustrating experiences

for customers and employees.

The massive scale of government agency employee and customer bases demands a more streamlined process that allows

agencies to prepare, manage and execute documents instantly without the backlog that paper processes create. Federal

agencies have reduced contract turnaround times by 95 percent or more by going digital. DocuSign for Federal Government

empowers agencies to transform paper-based processes and deliver a more efficient and satisfying experience to customers,

businesses, employees and other agencies.

Gain Immediate VisibilityEven if your federal agency is already using electronic signature,

simply sending documents around using email and waiting for

approvals creates unnecessary delays. With DocuSign you can sign,

send, and track the status of documents in real time, accelerating

internal and external agency processes. During peak procurement

season, federal agencies have thousands of complex contracts to

manage. Streamline the process of putting agreements in place for

vendors and partners, bringing all your documents together in a

single place that is accessible 24/7 from anywhere. Obtain a more

granular view of the entire contract process and confirm approvals in

real time.

Reduce Operating CostsGoing digital creates significant opportunities to save the costs

associated with couriers, printing, faxing, scanning, and paper

storage. DocuSign integrates with existing systems for more

effective digital records management. The cost savings and speed of

DocuSign allow you to redeploy resources to more strategic projects.

Trust Industry-leading Security Customers expect federal agencies to protect their sensitive

information. You can trust DocuSign to keep your data secure.

DocuSign offers the broadest portfolio of deployment, storage and

security options, including the DocuSign Cloud, hybrid, private

cloud and TSCP Bridge cross certified X.509 Signature Appliance,

to meet data privacy, data residency, regulatory and signer

authentication requirements. DocuSign uses world-class data

encryption practices and meets or exceeds the most stringent

security standards, including: FedRAMP (FedRAMP Authorized),

Section 508, ISO 27001, PCI DSS, and SOC certified.

DocuSign offers dedicated infrastructure for federal agencies within

U.S. data centers. Our industry-leading digital signature solutions

allow you to share, retain and control access to documents

with AES-256, the industry’s strongest encryption standard and

authenticate with agency-issued PIV cards. DocuSign offers

unparalleled availability with more than 99.99%+ uptime and

consistently high performance, even during peak loads. DocuSign

is the only digital signature provider with no maintenance

downtime and carrier-grade architecture.

DocuSign for Federal Government

INDUSTRY BRIEF

About DocuSign

DocuSign® is changing how business gets done by empowering anyone to send, sign and manage documents anytime, anywhere, on any device with trust and confidence. DocuSign and Go to keep life and business moving forward.

For U.S. inquiries: toll free 866.219.4318 | DocuSign.com

For EMEA inquiries: phone +44 203 714 4800 | email: emea@docusign.com | docusign.co.uk

For APAC inquiries: phone +61 2 9392 1998 | email: apac@docusign.com | docusign.com.au

Copyright © 2003-2017 DocuSign, Inc. All rights reserved. DocuSign, the DocuSign logo, “The Global Standard for Digital Transaction Management”,

“Close it in the Cloud”, SecureFields, Stick-eTabs, PowerForms, “The fastest way to get a signature”, The No-Paper logo, Smart Envelopes, SmartNav, “DocuSign It!”, “The World

Works Better with DocuSign” and ForceFields are trademarks or registered trademarks of DocuSign, Inc. in the United States and or other countries. All other trademarks and

registered trademarks are the property of their respective holders.

Follow Us:

Federal Government Use CasesWith DocuSign you can automate a wide variety of processes, including:

Application for Services Inter-agency Agreements Internal Processes

For More Information

Contact your account executive to learn more about how DocuSign can help you accelerate mission delivery while providing a seamless and

delightful customer experience to citizens, businesses, and other agencies.

• Citizenship & Visa Applications

• Passport Applications

• Grant Applications

• Loan Applications

• FHA Loans

• Social Security

• Medicare

• Developmental Disability Services

• Procurement

• Statements of Work

• Master Service Agreements

• RFP process management

• Purchase orders

• Memorandums of understanding

• Research and data analysis requests

• Multi-agency contracts (MACs)

• Multiple Award Schedule (MAS) contracts

• Government wide acquisition

contracts (GWACs)

• Employee recruitment and onboarding

• Benefits enrollment

• Vacation requests

• Compliance forms

• IT Policy Management

• Asset tracking

• Travel request and reimbursement

Accelerate Mission DeliveryDocuSign allows federal agencies to build end-to-end online

processes to complete approvals, agreements, and transactions

faster, transforming the experience of government. Make it easier for

customers to apply and receive federal services by adding electronic

signing to your existing website, portals, and applications. Deliver

superior service to citizens, businesses, and employees by integrating

DocuSign into the systems and applications already used in federal

agencies. With more than 300 out-of-the box integrations, DocuSign

has the most extensive solutions for working with the systems you

already use such as Salesforce, Box, O365, Google, SAP, and Oracle.

Streamline Internal ProcessesCreating more efficient processes for your employees frees up their

time to focus on providing a superior experience to constituents who

need your services. DocuSign can simplify a wide variety of internal

processes, including employee onboarding, benefits enrollment,

procurement processes, and compliance requirements. Enabling

employees to complete paperwork using flexible, intelligent and

easy-to-use workflows through an intuitive user interface reinforces

your agency’s culture as a great place to work. It also gives

managers insight into the status of outstanding documents.

Agency X.509 Cross Certified SignatureThe Digital Signature Appliance is cross certified through the TSCP

Bridge providing X.509 digital signing certificates.

INDUSTRY BRIEF

Technical Specifications Applications and File Types

Microsoft Word, Excel, PowerPoint and Outlook

Microsoft SharePoint and InfoPath

AutoCAD, Bentley MicroStation

PDF, TIFF, XML, and many more

Document/Workflow Management Systems Microsoft SharePoint, K2 and Nintex

OpenText, Oracle, Alfresco and Laserfiche

Siemens Teamcenter, SAP, Adobe LiveCycle

Agile Frameworks, Box, Google Drive, NextDocs

Additional ECMs and industry-specific applications

Signature Features Standard digital signatures (TSCP Bridge)

Easily verifiable Digital Signatures

Proof of identity, intent and integrity

Multiple signers per document

Customizable signature block

Unattended and batch signing

Audit trail and secured time stamps

Authentication Methods User Name/ Password

Single Sign On

One-Time Password (OTP)

Tokens (Smart Cards, USB-based security tokens)

Biometric

RADIUS or OATH-based authentication

ID Dataweb

SAML 2.0

Certification Authority (CA) TSCP Bridge Cross Certification

DocuSign DSA Internal (controlled-trust)

Subordinate CA or External CA

Signing Key and X.509 Certificate Management

Key-Management; Private-key Operations

SHA 256 Document Encryption

Policy & Procedure Employee

Provisioning/Revocation

Certificate Revocation List, Time Stamp Authority

Supported APIs DocuSign DSA Signature API (SAPI®) Web Services

Ready (OASIS DSS,

Adobe Roaming ID ASSP, and SPML)

Microsoft CAPI and CAPI-NG PKCS#11

JCA/JCE

User Directories Microsoft Active Directory

LDAP-based Directories

Active Directory Federation Services (ADFS)

Directory Independent Installation

Security and Digital Standards NIST FIPS 140-2 level 3 validated appliance

FIPS 186 and ETSI TS 101 733

DoD JITC PUBLIC KEY INFRASTRUCTURE (PKI)

Common Criteria EAL 4 + evaluation for SSCD

(Secure Signature Creation Device) certification

eSIGN, eIDAS, UETA, FDA 21 CFR Part 11

TSCP Information Labeling Data Handling Specification

Additional Features High availability and load balancing

Supports unlimited number of signers

High performance signing

Physical Dimensions (DocuSign DSA) 1U Rack-Mountable -18.9” x 22.0” x 1.8”/ 47.9cm x 55.9cm x 4.5cm (28 lbs / 12.7 kg)

4U Rack-Mountable - 19.0” x 17.5” x 7.0” / 48.3cm x 44.5cm x 17.8cm (30 lbs / 13.6 kg)

Organization or Subordinate CA Cross Certification