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Familiezorg West-Vlaanderen vzw

Specialist in family care!

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• autonomous family care organisation • help to all people in need, regardless of

their choice of national health service or their political / philosophical / religious beliefs

Familiezorg West-Vlaanderen vzwSpecialist in family care!

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Familiezorg West-Vlaanderen vzw Specialist in family care!

integral family care:

– attention to the total person and his caregivers

– offer of a wide variety of services to the client, which can be appealed to according to the client’s needs

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with as basic vision

« love » the human being

Respect for:

•the uniqueness of each person

•the unique life

Quality is love

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• active in the whole of West-Flanders and in the adjacent municipalities of East-Flanders

• 12 regional houses close to the local population

Familiezorg West-Vlaanderen vzwSpecialist in family care!

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Tielt

Brugge

KnokkeKortrijk

Roeselare

IeperTorhout

Diksmuide OostendeAalter

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Brugge

Torhout

Roeselare

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• more than 2000 well trained and engaged employees

• co-operation with the client, his family and the caregivers of his own choice

• 24h/24 available: 050 33 02 70

Familiezorg West-Vlaanderen vzwSpecialist in family care!

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Vision and Values

In everything we do we strive to act lovingly, professionally caring and ethical, with warm attention to the person as client. We are conscious that our ethical responsibility is manifested most clearly when we are faced with the defenceless starting life, the vulnerable person becoming dependant of our care, the dying person, the person who is being excluded or isolated for whatever reason

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Vision and Values

We are alert to all evolutions…, in the field of social welfare, health and family care in particular, in order to be able to constantly adjust our services to the possibilities and the needs of time.

Therefore we do expect from all our staff the alacrity to permanent training, innovation and creative commitment.

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Vision and Values

We believe that clients as well as staff can carry responsibility and search for positive building blocks in each person.

equality

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Vision and Values

We like to stay in permanent contact with our target groups and our public groups to inform them in an honest way of our vision, our services and our way of working.

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Co-operation

Code of honour of co-operation

Examples of co-operations

Flowchart

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Frameworks

Communication: the non-violent conceptC. Rogers, P. Patfoort, M. Rosenberg, E. Berne

Contextual vision Empowerment / own power / social

network strategies Attachment Theory of presence

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Mission of Familiezorg

Support the beam and reduce the load: daily structure and psychosocial interventions

Day structure Psycho-education TherapyPsycho-social interventions

Stressful Life events

RelationalProblems

Mourning andloss

OveranxietyToo muchcriticism

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Working of target groups

Internal working group

Internal expert

Training

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Internal working groups

Persons with a disability Persons with serious psychic problems Underprivileged persons Persons in palliative care situations Persons with dementia Maternity care

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Internal working groupstasks

Planning, elaboration and evaluation of internal training

Continuous interest in and active detection of developments and evolutions in the work field

Be alert for needs within the organisation for the target group concerned in order to be able to adjust our internal policy

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The support given by the internal expert consists of:

Outlining clear and realistic objectives

To give insights

Search together for adjusted types of interrelationship and communication

Explain the different steps to be taken in the aid process

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The support given by the internal expert consists of:

Preparation of multi-disciplinary client consultation

Stimulating the own growing process

Helping to recover from traumatic experiences

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How is the support given by the internal expert?

Consultation with the person responsible for family care

Group consultation with the person responsible for family care and the professional caregivers involved

Review meetings

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The internal expert

Type of intervention Number

Contact by phone / consultation / evaluation 81

Review meetings / group work discussions 29

Individual personal consultation / coaching 54

Group consultation 1

TOTAL 165

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Training

Acquaintance training days Basic module Elaboration training days Review meetings on specific target

groups Theme days

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Basic module 2012

Day 1 Vision of the organisation Perception of persons with a disability How to treat persons with motor disabilities

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Basic module 2012

Day 2 How to treat persons with an auditory disability How to treat persons with a visual disability

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Basic module 2012

Day 3 How to treat persons with a mental disability Integration of acquired insights in the family

care tasks

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Elaboration training day on persons with a motor disability

Elaboration training day on persons with a mental disability

Elaboration modules

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Care for persons with a disability Non-congenital brain damage Parkinson’s disease Multiple Sclerosis (MS)

Care for persons with a mental disability Help with nourishing and swallowing

problems A helping hand. From simple lifting

techniques to the use of a special hoist. Adjust cloths for persons with a disability

Theme days

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Care for persons with non-congenital brain damage

Children with epilepsy Care for persons with Multiple Sclerosis

Training for volunteers

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Training to become a polyvalent professional caregiver

2 trainings a year in Bruges and Kortrijk duration: 12 months for free in co-operation with VDAB

and ESF

Training centreFamiliezorg West-Vlaanderen vzw

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Target groups

Target groups 2012

Maternity care 1072 15.8 %

Dementia 475 7.0 %

Palliative care 37 0.5 %

Psychic problems 777 11.5 %

Social problems 509 7.5 %

Cancer 339 5.0 %

Chronic muscle or nerve disease 221 3.3 %

CVA / cerebral haemorrhage 340 5.0 %

Disability (visual, auditory, mental, motor) 563 8.3 %

Total 4333 64.1%

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Increase chart VVDG via extrapolation of figures Familiezorg West-Vlaanderen vzw

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entia

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2002

2010

  2002 2010 percentage of increase

Dementia 3465 5277 52.30%

Psychic problems 3585 6679 86.30%

Underprivileged persons 2070 5094 146%

Disability 10167 14326 40.90%

Total 18654 31376 68.20%

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2002 2010

dementia psychic problems underprivileged persons disability

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• Cleaning service• Chores service ‘You’re welcome’• Maternity Care Expertise Centre ‘the cradle’• Maternity Care at home ‘the cradle’• Dementia Counsellors at home / Dementia

Expertise Centre Foton• Cup of Comfort• Regional Services Centre Zonnewende• Family and elderly care• Additional family care with volunteers

A variety of services

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House maintenance for persons in need

Cleaning service

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• repair leaking faucets• check clenching doors • move • installing hand grips• garden maintenance

once • …

Chores service ‘You’re Welcome’

Small, urgent and necessary jobs:

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information and advice on pregnancy, birth and maternity period

specialised means: baby scale, pumping device...

workshops and info sessions for parents and grandparents

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Some subjects: About sleeping and sleeping problems with

children

First aid training for parents and carers of children

Breastfeeding: a good start is half the battle

My child is potty-trained

A brother or sister in mommy’s belly

Complete program: www.eckdewieg.be

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for mother, baby and the whole family

help from trained professional maternity caregivers

support in household, baby care, advice with regard to feeding

recognised as Breastfeeding Friendly Organisation

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counsellors at home for persons with dementia and their family: information, advice and family care support

extended documentation centre

training and meetings for caregivers

meeting group for persons with dementia

Foton

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Place of silence, beauty andhospitality in the heart ofBruges.

Biskajersplein 2, 8000 BrugesOpen from Monday till Friday,

from 13 till 17 hours

Cup of Comfort

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Regional Services Centre Zonnewende

Support of family care:

• information and advice on family care • training and meeting for caregivers• treat needs for additional family care with

volunteers• means: personal advice at home!• ergo-therapy at home: comfort care,

revalidation• home and technological adjustments• persons alarm• organisation of multi-disciplinary consultation

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Family and elderly care: for whom…

• has just been dismissed from hospital (hospital dismissal care)

• has difficulty in taking care of the household and/or the children

• lives with a chronic disease/disability and who wishes to live or keep living independently at home

• has to deal with psychic problems• is terminally ill and wishes to stay at home• …

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cooking laundry and ironing go shopping daily and weekly

cleaning of the house

household care

Family and elderly care

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daily and weekly toilet hair and feet care,

shaving,… support with moving

personal care

Family and elderly care

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accompany a person to visit the doctor or the hospital,…

help during the meals help in using the

bathroom

personal care

Family and elderly care

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be present and listening support in difficult situations accompany for a walk or

some leisure activity help with paperwork

psycho-social support

Family and elderly care

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Family and elderly care

support in the education of children

create a cosy atmosphere bring the children to and

get them from school assist in their play and

their homework

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Hospital dismissal care

• guaranteed care at home during the first 2 weeks after hospital dismissal

• first support upon arriving at home • help in daily personal care • care for household • necessary groceries • preparation of meals • care for children/family members• practical advice with regard to self-

reliance & specific care• separate team of expert and

experienced professional caregivers

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Hospital dismissal care

• accessible, low-threshold care

• clear information in advance: visit at home/in the hospital• unequivocal tariff per hour (also a social tariff)• no penetrating income investigation

• co-operation with hospitals in West-Flanders

• Brugge: AZ Sint-Lucas, AZ Sint-Jan Brugge-Oostende • Ieper: Jan Ypermanziekenhuis• Kortrijk: AZ Groeninge,OLV van Lourdes• Oostende: AZ Sint-Jan Brugge-Oostende • Roeselare-Izegem: Heilig Hart Ziekenhuis, Stedelijk

Ziekenhuis, Sint-Jozefziekenhuis• Tielt: Sint-Andriesziekenhuis

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The task of the professional caregiver

Strengths-based approach

Household support Day structure (a.o. by being present) Personal caring task Social support Listening ear Stimulate self-reliance if possible Observe and report

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Task of the social worker

• Home visit: listen to the needs, give information, make appointments

• Administration (a.o. contribution)• Day planning in co-operation with the

professional caregivers • Follow-up of the provided services • Support of the professional caregivers in team

meetings and through personal contact• Co-operation with other professionals and in

consultation• Care mediation

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assistance with volunteers for personsin need or chronically ill persons:

keeping company be caringly present assist in care tasks: helping with meals,

getting in and out of the bed / chair, accompany for a walk…

Additional family care

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assistance with specialisedvolunteers for persons withdementia

presence care assistance

Additional family care

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Assistance with volunteers for children and adults with adisability

presence care assistance

Additional family care

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The assets of family care

Non-tagging low-threshold basic care Simple psycho-social support No restrictions based on types of

diseases Reaching of unreachable target

groups

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The assets of family care

Duration and quality Continuity Tailored care Eye for the environment Preventive impact

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Any questions?