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Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat How to Develop an Employee Engagement Strategy to Improve Your Brand

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Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

How to Develop anEmployee Engagement Strategy

to Improve Your Brand

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Featured Speaker

Ravi EdwardsClient Relationship Director at Glassdoor

@GlassdoorUK

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Agenda• The Impact of Employee Engagement on Brand • Signs of Low Engagement• Six Steps to Increase Engagement• Employee Engagement Templates

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

What is an Employer Brand?

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

“Your brand is what otherpeople say about you when

you’re not in the room.”

Jeff Bezos – Founder & CEO, Amazon.com

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #Glassdoor

Employer Branding Starts with Employee Engagement

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Would current

employees recommend

your organisation to a friend?

What arejob seekers

sayingabout you

onsocial?

What isyour

companyrating

onGlassdoor?

Ask Yourself…

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Where you workis one of the

most important decisionsyou’ll make in your life.

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

The Way Candidates Search for Jobs Today is Different!

Provides the information to makea more informed decision

vs.

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Candidate Behavior Today

83% of recruiters describe today’s talent market as candidate-driven.

Candidates are wary of employer messages.Employees are 3X more credible than the CEO when talking about work conditions.

75% turn to peers before making their own decisions about a brand.

Innovation and the Earned Brand, Edelman, 2015

Trust Barometer, Edelman, 2014

Recruiter Sentiment Study, MRINetwork, 2014

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Launched: 2000

Travel

Reviews and Ratings Help Inform Decisions

Since 1995 decisions have been made on reviews…

Local

Launched: 2004

Products

Launched: 1995

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Top 5 Things Job Seekers Want to Learn

Source: Glassdoor User Survey, 2014

What Makes the Company an Attractive Place to Work

Compensation Packages

Benefit Packages

Company Mission, Vision and Values

Basic Company Info (location, # of employees, etc.)

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2

3

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5

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Share the Vision

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

61%Seek company reviews and ratings before making a decision to apply for a job

Source: Glassdoor User Survey, 2014

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Encourage Feedback

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

say that it’s important to work for a company that embraces transparency

90%of job

seekers

Source: Glassdoor User Survey, 2014

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Listen to Employees

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Listen to Employees

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Utilise Reviews to Fix Problems

No Company Is Perfect

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Respond to Reviews

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Respond to Reviews & Feedback

Source: Glassdoor User Survey, 2014

62% agree their perception of a company improves after seeing an employerrespond to a review

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Invest in Employees / Boost Productivity

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

3 Ways to Invest in Your Employees

Promote From Within

Give Out Company Stock to EmployeesInvest in Onboarding andTraining Programs

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Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

£ £ £ £ £10% increase in pay =

1 point increase in satisfaction

on 0-100 scale Source: Glassdoor Economic Research, 2015

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Source: Glassdoor Economic Research, 2015

Findings:Salary is NOT the main driver of satisfaction

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Source: Glassdoor Economic Research, 2015

Findings:Culture, opportunities and leadership matter most

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Why Does All of This Matter?The Culture Effect

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Findings:

Source: Chamberlain, Andrew (2015). “Does Company Culture Pay Off? Analyzing Stock Performance of ‘Best Places to Work’ Companies,” online at http://bit.ly/1QTGJ0xdfd

Glassdoor’s “Best Places to Work” list outperformed the S&P by 122% from 2009 to 2014

Lowest rated companies underperform S&P by 29.5%

Assumes rating-weighted portfolio of Glassdoor Best Places to Work. See full report for details.

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Resources Available

www.glassdoor.co.uk/employers/resources

Confidential and Proprietary © Glassdoor, Inc. 2008-2016 #GDChat

Questions?Ravi Edwards

[email protected]