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    HUMAN RESOURCEPLANNING

    SUNITA

    SHUKLA

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    STRATEGIC PLANNING

    T H E P R O C E S S B Y W H I C H T O P

    M A N A G E M E N T D E T E R M I N E S O V E R A L L

    O R G A N I Z A T I O N A L P U R P O S E S A N D

    O B J E C T I V E S A N D H O W T H E Y A R E T O

    B E A C H I E V E D

    2

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    DEFINITION :

    process by which an organization

    ensures that it has the right number &

    kind of people at the right place and at

    the right time, capable of effectively and

    efficiently completing those tasks that

    help the organization achieve its overall

    objectives.

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    This process involves the estimate of the future manpower needs of

    an organization and meeting them through the labour forceavailable with it

    HRP is the first step in the process of Recruitment and selection

    after job analysis has been completed

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    From a broad organizational perspective, HR planning intends to

    achieve better customer satisfaction, quality enhancement andimproved employee motivation

    From a functional perspective, it aims at enhancing the employees

    motivation and commitment, team spirit, mutual trust and

    creativity

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    The three basic objectives of any HRP are:

    Attracting, developing and retaining an efficient workforce

    Evaluating rewarding its performance

    Inventing and controlling HR plans and programs to optimize the HR

    cost

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    IMPORTANCE

    1) Each Organization needs personnel with necessary

    qualifications, skills, knowledge, experience & aptitude .

    2)Need for Replacement of Personnel - Replacing old, retired or

    disabled personnel.

    3)Meet manpower shortages due to labour turnover -

    4) Meet needs of expansion / downsizing programmes - As a

    result of expansion of IT companies the demand for IT professionals are

    increasing. PSUs offering VRS to employees to retrench staff and labourcosts. DOT.COMs firing staff.

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    5) Cater to Future Personnel Needs - Avoid surplus ordeficiency of labour.

    75% of organizations are overstaffed. Redeployment of staff to other units.

    6) Nature of present workforce in relation with ChangingEnvironment - helps to cope with changes in competitiveforces, markets, technology, products and government

    regulations. Shift in demand from ERP to internet programming has increased internet

    programmers demand at Wipro, Infosys etc. ITI retrained its existing workforce

    in the new electronic telephone system.

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    OTHER USES

    i) quantify job for producing product / service

    ii) quantify people & positions required

    - determine future staff-mixiii) assess staffing levels to avoid unnecessary

    costs

    iv) reduce delays in procuring staff

    v) prevent shortage / excess of staff

    vi) comply with legal requirements

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    HUMAN RESOURCE PLANNING PROCESSEXTERNAL ENVIRONMENT

    INTERNAL ENVIRONMENT

    10

    Strategic Planning

    Human Resource Planning

    ForecastingHuman

    ResourceRequirements

    ComparingRequirementsand Availability

    ForecastingHuman Resource

    Availability

    Surplus ofWorkers

    Demand =Supply

    No Action Restricted Hiring,Reduced Hours,Early Retirement,Layoff, Downsizing

    Shortage ofWorkers

    Recruitment

    Selection

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    HR DEMAND FORECAST

    process of estimating future quantity and quality of manpower requiredfor an organization.

    External factors competition (foreign &

    domestic), laws & regulation, economic climate,changes in technology and social factors

    Internal factors - budget constraints,production levels, new products & services,

    organizational structure & employee separations

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    FORECASTING TECHNIQUES

    Managerial Judgement - Managers discuss and arriveat a figure of inflows & outflows which would cater tofuture labour demand.

    Ratio-Trend Analysis - Studying past ratios, i.e. No. of

    Workers Vs Volume of Sales, forecasting future ratios andadjusting for future changes in the organization.

    Work-Study Technique - Used when length ofoperations and amount of labour required can be

    calculated.

    Delphi Technique - From a group of experts thepersonnel needs are estimated.

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    HR SUPPLY FORECAST

    process of estimating future quantity and quality of manpower

    available internally & externally to an organization.

    Supply Analysis Existing Human Resources

    Internal Sources of Supply External Sources of Supply

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    EXISTING HUMAN RESOURCES

    Capability / Skills Inventory using HR Information System

    General Information -Name: Present Address: Department:Sex: Designation:DOB: DOJ:Marital Salary:Status: Permanent Address: Grade:

    Qualification -Degree/Diploma Institution Class Year of Pass

    Experience/Skills -Job Title/ Organisation Brief Skill/

    Appointment Responsibilities Specialisation

    Outstanding Achievement / Additional Information -Awards Performance Disciplinary ActionPromotions Merit Rating AbsenteeismAchievementsCareer Plans:

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    ANALYSIS OF INTERNAL SUPPLY

    Inflows & Outflows - The number of losses & gains ofstaff is estimated.

    Turnover Rate - refers to rate of employees leaving.

    = ( No. of separations in a year / Avg no. of

    employees during the year ) x 100

    Absenteeism - unauthorized absence from work.= ( total absentees in a year / Avg no. of employees

    x No. of working days) x 100

    Productivity Level - = Output / Input. Change inproductivity affects no. of persons per unit of output.

    Movement among Jobs - internal source of recruitment,selection and placement

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    EXTERNAL SUPPLY

    External recruitment, selection & placement -

    Advertisements, Manpower Consultants, Campus

    Recruitment, Unsolicited Applications, Employee

    Referrals

    External Sources are important for specific reasons:

    New blood and new experience will be available

    Organization needs to replenish lost personnel

    Organizational growth and diversification create theneeds to use external sources to obtain additional

    number and type of employees

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    HR PROGRAMMING

    Balancing Demand and Supply

    Vacancies filled in by the right employee at the

    right time

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    HR PLAN IMPLEMENTATION

    Recruitment, Selection & Placement

    Training & Development

    Retraining & Redeployment

    Retention Plan

    Downsizing Plan

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    CONTROL & EVALUATION

    The HR plan should include budgets,targets and standards. It should also clarify

    responsibilities for implementation and

    control, and establish reporting procedureswhich will enable achievements to be

    monitored against the plan

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    PROBLEMS IN HUMAN

    RESOURCE PLANNING

    Resistance by employer

    Resistance by employees

    Resistance by trade unions

    Uncertainties

    Inadequacies of Information system

    Identify crisis

    Slow and gradual process

    Lack of co-ordination with other management

    functions

    Integration with organizational plans

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