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Introduction to Control Charts

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Page 1: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Introduction toControl Charts

Page 2: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Introduction

The science of quality control is largely statistical and Statistical quality control is a key factor in process validation and the manufacture of pharmaceutical products.

The best known application of statistics to quality control is the Shewhart control chart.

The control chart allows for judgments based on an easily comprehended graph.

Page 3: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

What is Control Chart?

A statistical tool used to distinguish

between process variation resulting

from common causes and variation

resulting from special causes.A graph that has time or order of

submission of sequential lots on X axis and the average test results on the Y axis.

Page 4: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Why Use Control Charts?

To monitor process variation over time To differentiate between special cause and common cause

variation To assess effectiveness of changes To communicate process performance In preliminary research of formulation studies In controlling and analyzing physical, chemical, analytical

or biological parameters of a product, such as:• Weight variation of tablets and capsules,• Thickness of tablets,• Volume filling in a container,• The percentage of defects in parenteral products etc.

Page 5: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

There are two main categories of Control Charts:– Attribute Data: Attribute charts refer to go or no-go

situations, in which only the number/percentage of articles conforming and the number/percentage of articles failing to conform to any specified requirements are counted. These “count” data may be expressed as pass/fail, yes/no, or presence/absence of a defect.

– Variables Data: This category of Control Chart displays values resulting from the measurement of a continuous variable.e.g.,• Weight variation of tablets• Thickness of tablets,• Volume filling in a container etc.

Types of Control Charts

Page 6: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Contd…

There are three types that will work for the majority of the data analysis cases.– X-Bar and R Chart– Individual X and Moving Range Chart

• for Variables Data• for Attribute Data

Other Control Chart types:– X-Bar and S Chart – u Chart– Median X and R Chart – p Chart– c Chart – np Chart

Page 7: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Control Chart Decision Tree

Page 8: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Elements of Control Charts Each Control Chart actually consists of two graphs, an upper and a lower

plotting areas.

1. Title.

2. Legend. information on how and when the data were collected.

3. Data Collection Section. The counts or measurements are recorded in the data collection section prior to being graphed.

4. Plotting Areas. A Control Chart has two areas

Page 9: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

5. Vertical or Y-Axis. It shows • The scale of the measurement for variables data, OR• The count (frequency) or percentage of occurrence of an event for

attribute data.

6. Horizontal or X-Axis. It displays the chronological order in which the data were collected.

7. Control Limits. Control limits are set at a distance of 3 sigma (Standard Deviation) above and 3 sigma (Standard Deviation) below the centerline and are calculated from actual values plotted on the Control Chart graphs.

8. Centerline. This line is drawn at the average or mean value of the data. The upper and lower graphs each have a separate centerline.

Page 10: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Elements of a Control Chart

LegendTitle

Data Collection Section

Page 11: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Elements of a Control Chart

Vertical Axis

upper graph

Centerline

Control Limits

Horizontal Axis

lower graph

Page 12: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Steps for calculating and plotting anX-Bar and R Control Chart

Use when subgroup or sample size is between 2 and 15.

The steps for constructing of Control Chart are:– Step 1 - Determine the data to be collected.– Step 2 - Collect and enter the data by subgroup. A

subgroup is made up of variables data that represent a characteristic of a product produced by a process.

Page 13: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 2 - Collect and enter data by subgroup

Page 14: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 3 - Calculate and enter the average for each subgroup. Calculate the average (mean) for each subgroup and enter it on the line labeled Average in the data collection section

groupawithintsmeasuremenofnumberThen

groupawithintsmeasuremenindividualTheX

subgroupeachwithintsmeasurementheofaverageTheXWhere

n

XXXX

i

n

:

.........X 321

Page 15: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 3 - Calculate and enter subgroup averages

Page 16: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 4 - Calculate and enter the range for each

subgroup. RANGE = (Largest Value in Subgroup) - (Smallest Value in Subgroup)

RANGE = (Largest Value in Subgroup) - (Smallest Value in Subgroup)

Page 17: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 4 - Calculate and enter subgroup ranges

Page 18: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 5 - Calculate the grand mean of the subgroup’s average. The grand mean of the subgroup’s average (X-Bar) becomes the centerline for the upper plot.

40.159

56.138

9

56.1458.1552.1552.1534.1598.1536.1582.1504.1536.15

:

.........321

X

subgroupsofnumberThek

subgroupeachforaverageTheX

averagessubgroupindividualtheallofmeangrandTheXWhere

k

kXXXXX

Page 19: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 6 - Calculate the average of the subgroup ranges.

The average of all subgroups becomes the centerline for

the lower plotting area.

8.19

4.16

9

6.14.24.16.19.12.16.32.15.1

:

...321

R

subgroupsofnumberThek

subgoupsallforrangestheofaverageTheR

subgroupeachforrangeindividualTheRiWherek

RkRRRR

Page 20: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 7 - Calculate the upper control limit (UCL) and lower control limit (LCL) for the averages of the subgroups. To find the X-Bar control limits, use the following formula:

Use the following constants (A2) in the computation:

Page 21: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Upper and Lower Control Limits Example

3614.14)8.1)(577.0()40.15(2

4386.16)8.1)(577.0()40.15(2

RAXLCL

RAXUCL

x

x

Page 22: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 8 - Calculate the upper control limit for the ranges. To find the upper control limit for the ranges, use the formula:

Use the following constants (D4) in the computation:

Example

RDUCLR 4

= (2.114)(1.8)

= 3.8052

Page 23: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 9 - Select the scales and plot the control limits,

centerline, and data points, in each plotting area. The

scales must be determined before the data points and

centerline can be plotted.

– Plot each subgroup average as an individual data point

in the upper plotting area. Plot individual range data

points in the lower plotting area

Page 24: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 9 - Select scales and plot

Page 25: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 10 - Provide the appropriate documentation. Each Control Chart should be labeled with– where the data originated, – when it was collected, – who collected it, – any identifiable equipment or work groups, – sample size,– Information about what the data describe etc.

Page 26: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

When should we use an Individual X and Moving Range (XmR) Control Chart?

To assess both variables and attribute data. For data that can not form subgroups with more

than one measurement.

Page 27: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Conditions we must satisfy to use an XmR Control Chart for attribute data

The only condition to be checked for using the XmR Control Chart is that the average count per sample IS GREATER THAN ONE.

There is no variation within a subgroup since each subgroup has a sample size of 1, and the difference between successive subgroups is used as a measure of variation. This difference is called a moving range. There is a corresponding moving range value for each of the individual X values except the very first value.

Page 28: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Steps for calculating and plotting an XmR Control Chart

Step 1 - Determine the data to be collected.

Step 2 - Collect and enter the individual measurements. Enter the individual measurements in time sequence on the line labeled Individual X in the data collection section of the Control Chart.

Page 29: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 2 - Collect and enter individual measurements

Page 30: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

STEP 3 - Calculate and enter the moving ranges. The moving range data will be plotted as individual data points in the lower plotting area.

XifollowingvaluesequentialnextTheX

valueindividaulAnXWhere

XXmR

i

i

iii

1

1

:

Page 31: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 3 - Calculate and enter moving ranges

Page 32: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 4 - Calculate the overall average of the individual data points. The average of the Individual-X data becomes the centerline for the upper plot.

Page 33: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 5 - Calculate the average of the moving ranges. The average of all moving ranges becomes the centerline for the lower plotting area.

Page 34: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 6 - Calculate the upper and lower control limits for the individual X values. (for the upper plotting area) To find these control limits, use the formula:

Page 35: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 7 - Calculate the upper control limit for the range. (for the lower plotting area) There is no lower control limit.

Page 36: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 8 - Select the scales and plot the data points and centerline in each plotting area. The scales must be determined before the data points and centerline can be plotted.

Plot each Individual X value as an individual data point in the upper plotting area. Plot moving range values in the lower plotting area

Page 37: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 8 - Select scales and plot

Page 38: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 9 - Provide the appropriate documentation. Each Control Chart should be labeled to describe – Where the data originated, – When it was collected, – Who collected it, – Any identifiable equipment or work groups, – Sample size, – Clarification of what the data describe etc.

Page 39: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 10 - Check for inflated control limits. When either of the following conditions exists, the control limits are said to be inflated, and they must be recalculated:

If any point is outside of the upper control limit for the moving range (UCLmR)

If two-thirds or more of the moving range values are below the average of the moving ranges computed in Step 5.

Page 40: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 10 - Check for inflated control limits

Page 41: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 11 - If the control limits are inflated, calculate 3.144 times the median moving range. For example, if the median moving range is equal to 6, then

(3.144)(6) = 18.864 The centerline for the lower plotting area is now

the median of all the values (vice the mean) when they are listed from smallest to largest.

Page 42: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Step 12a - Do not recompute if 3.144 times median mR is greater than 2.66 times average of moving ranges

Step 12b - Otherwise, recompute all control limits and centerlines

Page 43: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

What do we need to know to interpret Control Charts?

Process stability is reflected in the relatively constant variation exhibited in Control Charts.

A point falling outside the control limits band is a signal of a special cause of variation. OR, something abnormal is occurring within your process.

The presence of unusual patterns can be evidence that your process is not in statistical control.

Page 44: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Rules for interpreting X-Bar and R Charts

RULE 1 : Whenever a single point falls outside the 3 sigma control limits, a lack of control is indicated. Since the probability of this is rather small, it is very likely not due to chance.

Page 45: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

RULE 2 : Whenever at least 2 out of 3 successive values fall on the same side of the centerline and more than 2 sigma units away from the centerline (in Zone A or beyond), a lack of control is indicated.

Page 46: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

RULE 3 : Whenever at least 4 out of 5 successive values fall on the same side of the centerline and more than one sigma unit away from the centerline (in Zones A or B or beyond), a lack of control is indicated.

Page 47: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

RULE 4 : Whenever at least 8 successive values fall on the same side of the centerline, a lack of control is indicated.

Page 48: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

Rules for interpreting XmR Control Charts

RULES FOR INTERPRETING THE X-PORTION of XmR Control Charts: Apply the four rules discussed above, EXCEPT apply them only to the upper plotting area graph.

RULE FOR INTERPRETING THE mR PORTION of XmR Control Charts for attribute data: Rule 1 is the only rule used to assess signals of special causes in the lower plotting area graph.

Page 49: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

There are only three situations appropriate to change the control limits:– When removing out-of-control data points– When replacing trial limits– When there are changes in the process, e.g.,

– New or modified procedures, – The use of different machines, – The overhaul of existing machines

When should we change the control limits?

Page 50: Introduction to Control Charts. Introduction  The science of quality control is largely statistical and Statistical quality control is a key factor in

References Lachman Leon, The Theory and Practice of Industrial

Pharmacy, 3rd edition, Varghese publishing house, Bombay, Pg no.: 817 to 824

Sanford Boulton, Pharmaceutical Statistics-Practical and Clinical Applications, 4th edition, Marcel and Dakker Inc., New York, Pg no.: 374 to 388

“Basic Tools for Process Improvement”

www.balancedscorecard.org/Portals/0/PDF/control.pdf

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