it's the process, stupid

20
ttp://www.flickr.com/photos/mikecolvin82/730140838/ Graduate attributes Teaching qualifications for academics Quality assurance

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A reworking of a pet peeve (hatred of teleological processes for improving learning & teaching) into an Ignite presentation for EDUCAUSE'09 http://www.educause.edu/E09/IgniteSome of the original content adapted from an earlier presentation - http://davidtjones.wordpress.com/2009/09/14/herding-cats-losing-weight-and-how-to-improve-learning-and-teaching-2/

TRANSCRIPT

Page 1: It's the process, stupid

http://www.flickr.com/photos/mikecolvin82/730140838/

Graduate attributes

Teaching qualifications for academics

Quality assurance

Page 2: It's the process, stupid

http://www.flickr.com/photos/25831992@N03/3568546404/

Common sense is nothing more than a deposit of prejudices laid down by the mind before you reach eighteen.

Albert Einstein

Page 3: It's the process, stupid

Time

CostAnalysis & Design

Maintenance

Replacement

Big up front design (BUFD) (Truex, Baskerville and Klein,

1999)

http://www.flickr.com/photos/mauricedb/2706292588/

Page 4: It's the process, stupid

Time

CostAnalysis & Design

Maintenance

Replacement

Big up front design (BUFD) (Truex, Baskerville and Klein,

1999)

http://www.flickr.com/photos/mauricedb/2706292588/

NCAT Redesign

LMS implementation

Page 5: It's the process, stupid

Herding cats 1. Identify the

goal

http://www.flickr.com/photos/australianshepherds/3593274951/

2. Obtain herders and herding equipment

3. Get the cats to the goal

product

purpose

product

purpose

Page 6: It's the process, stupid

http://www.flickr.com/photos/mwichary/2188958154/

1. System behaviour is relatively

stable and predictable

2. Designer is able to manipulate

system behaviour

3. Designer able to accurately determine

goals or criteria for success

(Introna, 1996)

Page 7: It's the process, stupid

http://www.flickr.com/photos/billgarrett-newagecrap/1439594832/

Page 8: It's the process, stupid

http://www.flickr.com/photos/mwichary/2188958154/

1. System behaviour is relatively

stable and predictable

2. Designer is able to manipulate

system behaviour

3. Designer able to accurately determine

goals or criteria for success

(Introna, 1996)

Page 9: It's the process, stupid

http://www.flickr.com/photos/coda/190168058/

http://xkcd.com/613/

Page 10: It's the process, stupid

http://www.flickr.com/photos/mwichary/2188958154/

1. System behaviour is relatively

stable and predictable

2. Designer is able to manipulate

system behaviour

3. Designer able to accurately determine

goals or criteria for success

(Introna, 1996)

Page 11: It's the process, stupid

http://www.flickr.com/photos/nagillum/504973920/

Working to rule (Findlow,

2008)

Camouflage, conformance(Snowden,

2002)

Task corruption

(White, 2006)

Workarounds (Pollock,

2005)

Page 12: It's the process, stupid

http://www.flickr.com/photos/mwichary/2188958154/

1. System behaviour is relatively

stable and predictable

2. Designer is able to manipulate

system behaviour

3. Designer able to accurately determine

goals or criteria for success

(Introna, 1996)

Page 13: It's the process, stupid

http://www.flickr.com/photos/31333486@N00/1906022136/

Page 14: It's the process, stupid

http://www.flickr.com/photos/mwichary/2188958154/

1. System behaviour is relatively

stable and predictable

2. Designer is able to manipulate

system behaviour

3. Designer able to accurately determine

goals or criteria for success

(Introna, 1996)

Page 15: It's the process, stupid

http://www.flickr.com/photos/technodad/3722564852/

http://en.wikipedia.org/wiki/File:Technology-Adoption-Lifecycle.png

(Geoghegan, 1994)

Fads, fashions and band wagons(Birnbaum, 2000; Swanson and Ramiller, 2004)

Model 1 behaviour(Argyris et al, 1985)

Page 16: It's the process, stupid

http://www.flickr.com/photos/23912576@N05/2962194797/

E-learning implementation alternativesTomorrow – 8:10am – Korbel Ballroom

4C/D

Nov 10 – 1:00pm GMT+10

http://tr.im/DYkh

Page 17: It's the process, stupid

Time

Cost

http://www.flickr.com/photos/mauricedb/2706292588/

Page 18: It's the process, stupid

http://www.flickr.com/photos/http2007/2788610963/

1. What the teacher

is.2. What management

does.

3. What the teacher does.

Reflective alignment

Page 19: It's the process, stupid

http://www.flickr.com/photos/http2007/2788610963/

1. What the teacher

is.2. What management

does.

3. What the teacher does.

Reflective alignment

Page 20: It's the process, stupid

Author Herding cats Losing weightWeick & Quinn (1999) Episodic change Continuous changeBrews & Hunt (1999) Planning school Learning schoolSeely Brown & Hagel (2005)

Push system Pull systems

Hutchins (1991) Supervisor reflection and intervention

Local adjustment

Truex et al (2000) Traditional design Emergent designMarch (1991) Exploitation ExplorationBoehm & Turner (2003)

Plan-driven Agile

Mintzberg (1989) Deliberate strategy Emergent StrategyKurtz & Snowden (2007)

Idealistic Naturalistic

Tomorrow – 8:10am – Korbel Ballroom 4C/D

Nov 10 – 1:00pm GMT+10

http://tr.im/DYkh

http://davidtjones.wordpress.com