k beats february edition 2015
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KBEATSFEB2015
J O K E S L O V E B Y T E S A N D M U C H M O R EP U Z Z L E S
ValentineDONE KONGA’S SPECIAL WAY
Konga Recognized As The 2nd Most Innovative Company In Africa
Performance Appraisal
Konga And NIPOSTEnter Into Partnership
For Improved Service
Director Commercialon Self-Fulfilment
MISSION
To be the Engine of Commerce & Trade in Africa
VISION
§ To be a powerful force for the Economic Growth of Africa
§ To connect Africans with each other and the rest of the world through Technology & Commerce
§ To be a company that employees, customers & society are proud of and depend on
VALUES
THE CUSTOMER SITS ON THE THRONE
Satisfied customers are essential to our success. There are no kings in Konga… Only servants of the
customer.
HARDWORK
We embrace hard work. We understand that it is only through pushing ourselves beyond our limits of
comfort that we become better as individuals and as a company.
HONOUR & INTEGRITY
We are open, honest and trustworthy in all our dealings.
TEAMWORK & SACRIFICE
We work together disregarding personal interests to meet the needs of our customers and to build a
stronger company.
PASSION
We are passionate about our brand and our mission.
CONSTANT EVOLUTION
We always question the norm looking for opportunities to birth new ideas. As individuals we embrace
flexibility and rapid change.
CULTURE & VALUES
K-BEATS | EDITIONFEBRUARY 2015
FROM THE
EDITOR’S DESKThe month of January is over! Awesome! Go on, admit it! We all love the
month of February!!! It fills us with expectance and makes us reach deep
into our pockets. Interestingly, this month’s issue of our enthralling K-Beats
Magazine is so ‘achievement’ packed…and remember what achievements
does to us. It just gratifies us and motivates us to get better.
This issue puts us in the know about our prestigious company, Konga,
being recognized as the 2nd most innovative company in Africa. Yes, you
read it right! The 2nd. Awwww! I just heard you say Amaze balls! Also, it
celebrates Konga & NIPOST entering into partnership for improved service
delivery. As we all know, our reputable company prioritizes the customer
sitting on the throne and as such, looks to provide seamless fulfillment
process.
Also, it brings you the direction of focus to self-fulfillment of our fast
growing market place, highlights on performance appraisal, and of course
Valentine…done in Konga’s very special way!!!!
Sit back, relax, and enjoy the package as we take you through exciting
events of the company this month of February.
EDITORIAL TEAM
1
From Left to Right
Olatomiwa Akande, Oluwatoni Adegbenro, Vanessa Onwudiwe, Christopher Akande, Onwuatu Joy,
Teju Fola-Alade, Angela Medoh, Mosope Adebowale, Olawale Oshinowo,
and Babajide Aroyewun
K-BEATS | FEBRUARY 2015 EDITION
2
EDITORS NOTE
IN THE NEWS
DIRECTOR COMMERCIAL ON SELF-FULFILMENT
PERFORMANCE APPRAISAL
RIDDLES
VALENTINE DONE KONGA'S WAY
ANSWERS FROM LAST EDITION’S RIDDLES
1
3
10
9
8
7
5
JOKES11
MOTIVATIONAL STORY12
INSIDETHISISSUE
LOVE BYTES
JOINERS IN FEBRUARY/ MARCH BIRTHDAYS
PICTURES AT A GLANCE
13
16
14
GUESS WHO17
K-BEATS | EDITIONFEBRUARY 2015
3
IN THE NEWSKONGA RECOGNIZED ASTHE ‘2ND MOST INNOVATIVE COMPANY IN AFRICA’!!!
This month, Konga.com received international recognition from Fast
Company in its annual world's 50 Most Innovative Companies issue. Earning
recognition as the 2nd of the World's Top 10 Most Innovative Companies
of 2015 in Africa, the publication called out Konga as "…having the potential
to become an African e-commerce behemoth."
This would be the second consecutive year that Konga would be recognized
in this prestigious list; the company has risen up 3 spots on the list from the
5th position it held last year. Only one other company had the distinction of
being recognized on both the 2014 and 2015 lists—‘One Acre Fund’ from
Kenya. Previous editions of the list have featured Tech giants such as
Amazon and Twitter.
This award is one of many signs that Konga is revolutionizing the landscape
of commerce in Nigeria today through innovation and creativity.
KONGA AND NIPOST ENTER INTO PARTNERSHIPFOR IMPROVED SERVICE DELIVERY
On the 12th of this month, we announced with NIPOST a partnership in which NIPOST post offices would also double up
as pick up locations for Konga orders. The announcement was made at a joint press conference held at NIPOST UNILAG
office.
Execution on the collaboration would begin with NIPOST locations in universities. As part of the agreement signed by the
two organizations, NIPOST’s EMS delivery service would also be leveraged as an additional channel for quick and
affordable nationwide delivery service for Konga Marketplace sellers.
At the event, the Honorable Minister of Communication and Information Technology Mrs. Omobola Johnson
represented by Dr. Abiodun Jagun commended the initiative stating that the partnership is a laudable one, and that it
would support the growth of e-commerce and retail in Nigeria.
K-BEATS | FEBRUARY 2015 EDITION
4
DELIVERED-TO-SHIPPED CHAMPIONS LEAGUEProudly sponsored by K-Express
January 2015 League Standings
The start to the 2015 delivered- to- ship season is live and some
teams are already showing champions character with sterling
performance at the start of the season. A well- organized
defense (Inventory Officers), effective and efficient midfield
(Sorters & Admin Officers) using the midfield and flanks to
supply a potent attacking force (Dispatch, Driver & Assistants)
team has earned some teams accolades.
This is not a game of football but fulfillment operations by K-
Express. Ikorodu, Ibadan & Yaba SC teams has shown the quality
of a well-balanced effective team with their performance in the
month of Jan 2015. The start to the 2015 season was keenly
contested with the teams jostling for the top spot on the league
table. Ikorodu SC came tops closely followed by Ibadan and Yaba
respectively.
The management will like to use this medium to congratulate
and appreciate these teams for showing character and for being
formidable in the month of Jan, 2015. Though 2015 is still a long
season ahead, we hope to see consistent improvement and the
urgent need for the bottom teams in the relegation zone to
improve on their performances.
Rank Sorting Centre Delivered to
Shipped (%)
st1 Ikorodu Sorting 80.3
nd2 Ibadan Sorting 79.9
rd3 Yaba 79.7
th4 Maryland 77.5
th5 Illupeju 76.6
th6 Abuja 75.0
th7 Alimosho 74.2
th8 Omole 73.3
th9 Festac 71.3
th10 Ikeja 68.3
th11 Abuja-Garki 67.0
th12 Port Harcourt 66.0
th13 Sura Service Point 57.2
DIRECTOR COMMERCIALON SELF-FULFILMENT
1. Briefly explain the concept of Marketplace?HR:
Marketplace is a concept that gives any buyer Mark:
or seller in Lagos the ability to trade on the Konga
platform, list their products and have them fulfilled by
K Express which is Konga and delivered nationwide.
2. What is the current modus operandi of HR:
Marketplace?
It is noteworthy to mention that, Konga has Mark:
over 10,000 sellers at the moment Lagos-wide. These
sellers list products on the platform, customers see
them and make their orders, merchants take the
ordered parcels to one of the drop-off centres in
Lagos, and those are taken in and delivered by
KExpress to customers.
3. What is Self-Fulfillment about?HR:
Self- Fulfillment is giving the marketplace Mark:
sellers within and outside Lagos the liberty to deliver
their own products themselves, rather than being
compelled to use KExpress.
4. Why are we shifting focus to Self-fulfillment at HR:
this time?
We have observed overtime that, the amount Mark:
of capacity in terms of demands for our sellers
products verses the physical ability for KExpress to
cope with those volumes is very dis-jointed, so there
is more demand really than we can fulfill.
There are a number of sellers who are capable of
delivering much faster than KExpress because they
are dealing with a very small proportion of the whole
volume. So customer satisfaction level increases and
sellers are very much happier because it improves
their ability to get their pay faster.
Self-Fulfill enables sellers to deliver wider varieties of
products that we could ever handle as Konga. So now
with Self-Fulfill, you can deliver cup-cakes, and a
variety of perishable items, Agricultural goods,
livestock, very large items of furniture, even services
at some point. It all hinges on Konga's vision of
creating a platform or eco system for commerce in
Africa and Nigeria particularly. In this ecosystem, it’s
our role to provide a platform and some of the
services and really the bringing together of buyers
and sellers, rather than to try to constrain trade by
what we are able to do with the infrastructure we
have built. Its not to say that the things we have
invested in were the wrong things, they were actually
the right things to do. But now, we recognize that
commerce in Africa is not going to be this heavily
controlled western centric view of commerce, but its
going to be the “e” in front of Apapa, the “e” in front of
computer village, the “e” in front of Balogun.etc.
5. What will be the impact of Self-Fulfillment on the HR:
organization?
There is huge amount of work to do from the Mark:
technology perspective. So we have this wonderful
K-BEATS | EDITIONFEBRUARY 2015
5
application called SellerHQ, which is the tool used to
list products, manage orders, confirm deliveries, to
see how much your payment is as a seller. etc. It was
designed to operate in a very tight and constrained
world of Konga and KExpress, so now we are
liberalizing it to develop a lot of functionality within
the platform, to enable you a seller provide lots of
choice; how you want to fulfill these items, whether
you want to accept pay-on-delivery or not, which
areas do you want to deliver to, and then, that choice
gets pushed down to the website so that buyers can
determine which of these options they would like. So,
the technology team is working incredibly at the
moment to deliver on a number of key projects on
Self-Fulfill. There's a separate and equally difficult and
challenging project around payment--K-Pay which is
very exciting, but that's for another conversation but
its fundamental.
As the business switches focus to much more
Marketplace, the Retail team will become very
focused on the things we do very well like mobile
phones, laptops, appliances and also exciting fashion
products. So they become the key two areas of focus
rather than some of the other categories we have
been trying to spread ourselves in because, in many
of these categories, the marketplace percentage of
the business is already above the retail percentage.
So we are going to become very tightly focused on
certain areas of retail that we do very well in and
continue to develop, and then the rest of the category
we may not buy but are still demanded for, will now
become marketplace.
6. HR: Having said alot, could you drop a few words for
Konganians?
Mark: This is an amazingly exciting time to be in
Nigeria and in Ecommerce business in Africa because
things are moving so quickly. This is a kind of one-off
opportunity because, there would never be a Konga
at this stage of its life where we are building these
things. So we are really mapping and we should all be
proud to be a kind of cartographies, the mark makers
if you like. There is no template, there's no root-map,
we are not following anybody, we are genuinely
leading the way. Its important that as we do that, we
retain the ability to innovate constantly. I will
encourage everybody to look around once in a while
and to see how far we have come in such a short
space of time, and how much we still need to do. But
the really important thing is as we talk to these sellers
particularly and hear the stories of empowerment
that konga platform has given them, its incredibly
rewarding. Konga is more now than just a retail
ecommerce.
HR: Thank you Mark for your time, we appreciate your
efforts; well done Marketplace team.
Mark: My pleasure.
K-BEATS | FEBRUARY 2015 EDITION
6
erformance Appraisal is a formal and structured system of measuring and evaluating job related behaviors
Pand the performance of employees of an organization against set objectives, within a specified period of time.
It is a developmental tool used for all round development of the employee and the organization. It is
measured against factors such as job knowledge, quality and quantity of work output, as well as our core values.
Our Performance Appraisal Cycle runs from January to June and July to December annually.
The just concluded July-December Appraisal, took place in January 2015 with eligible Konganians who have worked
for a period of 3 months, inclusive. This implies that employee must have been in the system as at 30 September
2014.
After the performance appraisals, moderation sessions followed and all employees were moderated based on the
five (5) behavioral matrix: Consistently Exceeds Expectation, Exceeds Expectation, Meets Expectation, Needs
Improvement and Unsatisfactory. Eligible employees were moderated by their Line Manager and Director.
Based on management’s decision, the percentage (%) weight for the appraisal was 30%, while moderation was 70%.
At the end of the exercise, the average overall score formed the basis of the overall ratings as shown below:
Employees whose performance fall under K - Star Leavers category will be advised to exit
the organization due to unsatisfactory performance while employees whose performance fall
u n d e r K - S t a r Tro o p e r s c a t e g o r y w i l l b e p l a c e d o n a t h re e ( 3 ) m o n t h s
Performance Improvement Plan (PIP). Other employees with good performance will be
rewarded based on approval and our K- Rock Stars will be recognized.
Kudos to all top performers and I encourage all Konganians to put in their best and aim for
high performance in the next appraisals.
Score Rating Description
>85% A* K-Rock Stars
84%-70% A+ K-Stars
69%-55% B K-Rising Stars
54%-40% C K- Star Troopers
<39% D K - Star Leavers
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K-BEATS | EDITIONFEBRUARY 2015
7
FROM LAST EDITION’SRIDDLES
K-BEATS | FEBRUARY 2015 EDITION
8
RIDDLES
Answer these questions correctly and win
N3,000 VOUCHER.Send answers to [email protected].
K-BEATS | EDITIONFEBRUARY 2015
9
At a secret family meeting, everyone shakes hands exactly once with every other person present. If there was a total of 28 handshakes, how big was the family?
How many squares are on a chessboard?
What is one thing that all wise men, regardless of their religion or politics, agree is between heaven and earth?
The Smith family has a mother, father and 4 daughters. Each daughter has one brother. How many people are in the family?
There's one sport in which neither the spectators nor the participants know the
score or the leader until the contest ends. What is it?
A woman had two daughters who were born on the same hour of the same day on the same year. But they were not twins. How could this be so?
A person lives on the tenth floor of a building. Every day he takes the elevator to go down to the ground floor to go out. When he returns he takes the elevator to the seventh floor and walks up the stairs to reach his apartment on the tenth floor.
Only on rainy days does he take the elevator to the tenth floor. He hates the
stairs, so why does he do it?
One word in the English language is always spelled incorrectly. What is it?
A man went to a party and drank some of the punch. He then left early. Everyone else
at the party who drank the same punch were poisoned and became very sick. Why
did the man not get sick?
A man was found murdered on Sunday. His wife immediately called the police. The police questioned the wife and staff and got these alibis: The wife said she was sleeping. The cook was cooking breakfast. The gardener was picking vegetables. The maid was getting the mail. The butler was cleaning the closet. The police instantly arrested the murderer. Who did it and how did they know?
VALENTINEDONE KONGA'S SPECIAL WAY
The most romantic day of the year generated a big
buzz all around the country- and Konga seized the
opportunity to wow our customers with various fun
offerings.
From romantic getaways to fashion discounts and so
much more, Konga.com set up a one stop shop for
our customer Valentine’s Day needs.
And with the closely interwoven communications
around Valentine’s Day and the Nigerian Elections –
Konga played on the dual season with the ‘secret’
Konga Love Party. A party that was solely focused on
showing love. With a dedicated KLP website, Social
media posts, YouTube & Instagram videos, people
were buzzing with the news of the secret party
before they clearly understood that it was a Konga
initiative.
K-BEATS | FEBRUARY 2015 EDITION
10
JOKES
Two guys are walking down the street when an
armed petty thief approached them and demands
for their money. They both grudgingly pulled out
their wallets and began taking out their cash. Just
then one guy turned to the other and handed him
some notes. "Here's that N15000 naira I owe you,"
he says.
A car was involved in an accident in a street. As expected a large crowd
gathered. A newspaper reporter, anxious to get his story could not get near
the car. Being a clever sort, he started shouting loudly, "Let me through! Let
me through! I am the son of the victim. I am the son of the victim lying there.
Let me through!” The crowd made way for him. Lying in front of the car, was a
donkey.
An unemployed Nigerian man storms into a job center "I have been
ringing 08001730 for the last two days and no one will pick up the
phone, why? “The woman looks up and says "Sir, those are our opening
hours!"
K-BEATS | EDITIONFEBRUARY 2015
11
MOTIVATIONALSTORY
An elderly carpenter was ready to retire,
and he told his boss of his plans to leave
and live a more leisurely life with his
wife. He would miss the paycheck, but
he needed to retire. They could get by. The
contractor was sorry to see such a good worker
go, and he asked the carpenter to build just one
more house as a personal favor. The carpen
ter said yes, but in time it was easy to see that his
heart was not in his work. He resorted to shoddy
workmanship and used inferior materials. It was
an unfortunate way to end a dedicated career.
When the carpenter finished his work, the
employer came to inspect the house. He handed
the front-door key to the carpenter. “This is your
house,” he said. “It is my gift to you.” The
carpenter was shocked! What a shame! If he had
only known he was building his own house, he
would have done it all so differently.
So it is with us. We build our lives, a day at
a time, often putting less than our best
into the building. Then with a shock we
realize we have to live in the house we
have built. If we could do it over, we’d do it
much differently. But we cannot go back…
You are the carpenter of your life. Each
day you hammer a nail, place a board, or
erect a wall. Your attitudes and the
choices you make today build your
“house” for tomorrow…
Build wisely!
Written by
Teju Fola-Ade
K-BEATS | FEBRUARY 2015 EDITION
12
Our Way of Appreciating One Another
Thank you to Mr GBOLABO ADEYOJU for being a good teacher and a wonderful boss to me and everyone in the team.
-Oluwafemi Agubiade
Thank you to ANGELA IJERHEIME for being awesome and helpful always.
-Dolapo Duro-Oni
Thank you to AWOYALE GEORGE for being a role model and a good tutor to me.
-Onyibe Kachi Jennifer
Thank you to OLUSEYI FOLARANMI for being the best boss ever and a role model!!! Boss of Life!!!
-Babajide Iroko
Thank you to IYEYINKA OLAYANJU for being a mother to me.
-Adebowale Adeshina
Thank you to ADETORO TAYO-ADETORO for being a source of inspiration.
-Adebowale Adeshina
My immense admiration goes to CHIKODI UKAIWE, for his calm approach to difficult situations.
-Gabriel Gregory
If Konga had more people like you, it would be a better place. You do make a difference OBINNA EZEANI.
-Akinwunmi Akintoye
Thank you EMMANUEL EKEDE for always being ready to assist me, and you do this with so much pleasure.
-Kafilat Saka
Thank you to JIDE WILLIAMS for being my idol. You may not realize this, but i respect your person.
-Oluwatosin Akinyemi
Thank you to ADEOLA LAWRENCE for being a source of inspiration, a big sister and a guide to me.
-Chizoba Anekie
Thank you to ADE BALOGUN for being a good leader to be admired.
-Prince Adenyanju
Thank you to MONSURAT OMOBOLANLE USMANFOR for bringing sunshine to the office every day.
-Ubakanma Igbokwe
Thank you to SHEGUN FALOMO for being nice to us and contributing immensely to my growth.
-Konga Bayelsa Branch
Thank you to ADEOLA LAWRENCE for not just being a boss but an inspiration to me.
-Femi Oluwasogo
Thank you very much IKEOLUWAPO AKINBAMI because your leadership has been
my inspiration each day. Thank you
-Uduak Edwin-Okon
K-BEATS | EDITIONFEBRUARY 2015
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JOINERSFEBRUARY, 2015
MARCHBIRTHDAYS
Ï ǼI First Name Last Name Department DOB
1 Margaret Odigie K Express 1-Mar
2 Andrew Mori Technology 1-Mar
3 Adebusola Adetoro Technology 1-Mar
4 Ohwota Fortune CET 1-Mar
5 Lekan Olawaye K Express 2-Mar
6 Bamidele Adelokiki Warehouse 3-Mar
7 Abigail Onah Finance 3-Mar
8 Godwin Ichukwu K Express 3-Mar
9 Happiness Okororie K Express 3-Mar
10 Jamiu Aminu K Express 3-Mar
11 Jafar Suleman K Express 3-Mar
12 Aderemi Salawu K Express 5-Mar
13 Ogheneovo Miller K Express 5-Mar
14 Shekoni-Odutayo Abisoye CET 6-Mar
15 Ojetayo Olufemi Technology 7-Mar
16 Chukwudi Enyeazu CET 7-Mar
17 Friday Ademu K Express 7-Mar
18 Benjamin Ike Warehouse 9-Mar
19 Munder Simon K Express 9-Mar
20 Akinrinade Aderemi Warehouse 9-Mar
21 Kehinde Olagbaju Commercial 9-Mar
22 Adegboyega Adewusi Warehouse 10-Mar
23 Eyebira Ezechie CET 11-Mar
Name Job Title Department
Nneka Obiano Marketing Communications Associate Commercial
Dee Hans Software Engineer Technology
Yuanyuan Yi Software Engineer Technology
Emeka Ajene Vice President, Quality and Arbitration CET
K-BEATS | FEBRUARY 2015 EDITION
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24 Chidi Kalu K Express 11-Mar
25 Oluwaseni Omotoso Warehouse 11-Mar
26 James Ikwuome K Express 11-Mar
27 Nnaemeka Eze K Express 11-Mar
28 Ganiyu Dauda K Express 11-Mar
29 Abayomi Omotayo K Express 11-Mar
30 Munier Parker Technology 12-Mar
31 Opeyemi Oluwagbeyide Finance 12-Mar
32 Abidemi Oluwole Warehouse 12-Mar
33 Charles Uye Technology 13-Mar
34 Chizoba Ibebu Commercial 13-Mar
35 Ucheolisa Onwuatu Technology 14-Mar
36 Mikail Adetoye Commercial 14-Mar
37 Nnamdi Onyemachi CET 14-Mar
38 Daniel Christopher K Express 14-Mar
39 Frank Chiekwene Warehouse 14-Mar
40 Helen Denuola-Orimolade Administration 15-Mar
41 Adekunle Adeboye Technology 15-Mar
42 Adekunle Adejuwon Warehouse 15-Mar
43 Patrick Odiakose Warehouse 15-Mar
44 Peter Agoji Commercial 15-Mar
45 Olumide Ogunfowokan K Express 15-Mar
46 Matthew Onoja K Express 15-Mar
47 Pius David Administration 16-Mar
48 Ikhide Okojie Commercial 18-Mar
49 Remi Adebayo HR 18-Mar
50 Anne Uchendu Commercial 18-Mar
51 Olatomiwa Akande Commercial 19-Mar
52 Peter Atabo CET 19-Mar
53 Owobu Benjamin Administration 20-Mar
54 Olushola Oguntoye CET 20-Mar
55 Akinwale Afolabi CET 21-Mar
56 Abuchi Akunne Warehouse 22-Mar
57 Kehinde Abass Administration 22-Mar
58 Adebayo Atoki Warehouse 23-Mar
59 Omololu Oremosu CET 23-Mar
60 Mfon Umomon K Express 23-Mar
61 Olusola Cole Commercial 24-Mar
62 Adekunle Adeoye Commercial 24-Mar
63 Latifat Babatunde Warehouse 25-Mar
64 Bolaji Jamiu K Express 25-Mar
65 Ufot Essient K Express 25-Mar
66 Lovelin Momodu Finance 26-Mar
67 Oluwatosin Akingbulu Commercial 26-Mar
68 Kenneth Anthony K Express 26-Mar
69 Jibrin Alidu K Express 26-Mar
70 Samuel Adeniji Commercial 27-Mar
71 Jimmy Adesanmi K Express 27-Mar
72 Oluwagbemileke Faleye Technology 28-Mar
73 Ifeanyi Okudo Commercial 29-Mar
74 Aderopo Ayokunle Technology 30-Mar
75 Atiyyah Badru K Express 30-Mar
76 Oluwafemi Adeniji Warehouse 30-Mar
77 Ademola Bhadmus Technology 31-Mar
78 Babajide Williams Commercial 31-Mar
K-BEATS | EDITIONFEBRUARY 2015
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PICTURES AT A GLANCE
EVENTS
K-BEATS | FEBRUARY 2015 EDITION
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T H R O W B A C KGuess Who?
Teju Fola-Alade Adedoyinsola Abitoye Sebastian Loaiza
Marketplace team Human Resources team Marketing team
M A I D E N E D I T I O N ’ S A N S W E R S
Guess Who?
Guess correctly and win a
N3,000 VOUCHER.Send answers to [email protected].
1 2 3
K-BEATS | EDITIONFEBRUARY 2015
17
For grievances at the workplace, personal challenges that may have
an impact on your work output; should you need someone to talk to
or counseling, please send an email to [email protected] or call
08092451487 within the hours of 4:00-5:00(pm), Monday to
Friday. A representative from the HR department will be in touch
with you within 24hrs of receiving your message; high level of
confidentiality is assured.