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BRIDGING THE TRANSITION FROM HOSPITAL-TO-HOME: EFFECTS OF THE VITAL TELEHEALTH PROGRAM ON RECOVERY IN CORONARY ARTERY BYPASS GRAFT SURGERY PATIENTS AND THEIR CAREGIVERS Lisa M. Keeping Faculty of Medicine, School of Nursing McGill University, Montreal, QC January 2010 A thesis submitted to McGill University in partial fulfillment of the requirements of the degree of Doctor of Philosophy © Lisa M. Keeping, 2010

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BRIDGING THE TRANSITION FROM HOSPITAL-TO-HOME: EFFECTS OF THE VITAL TELEHEALTH PROGRAM ON RECOVERY IN

CORONARY ARTERY BYPASS GRAFT SURGERY PATIENTS AND THEIR CAREGIVERS

Lisa M. Keeping

Faculty of Medicine, School of Nursing

McGill University, Montreal, QC

January 2010

A thesis submitted to McGill University in partial fulfillment of the requirements of the degree of Doctor of Philosophy

© Lisa M. Keeping, 2010

ii

Dedicated to my husband, David John Burke, who championed me all the way, and whose confidence in me never faltered.

iii

ABSTRACT

This randomized controlled trial determined whether the delivery of a telehealth

program after discharge from hospital for coronary artery bypass graft (CABG) surgery

made a difference in the post-surgical adjustment and health service use of patients and

caregivers. Patients and caregivers (n=182) consented to be randomly assigned to receive

one week of daily home audio-video visits from a nurse or routine cardiac instruction

only in-hospital. Participants completed individual telephone interviews the day before

surgery and 5 days and 3 weeks after discharge.

The primary outcomes were changes in anxiety between entry into the program

and 3 weeks after discharge for patients and caregivers. Exploratory outcomes included

changes in participants’ depression symptoms, perceived uncertainty, illness control,

support, and conflict with the caregiver, as well as use of health services over the same

time period. The potential moderating effects of sex and coping style were also explored.

Data were analyzed using 2x2 analyses of covariance assessing the main effects

of telehealth and patient sex and their interaction on changes in the dependent variables,

including baseline scores as covariates. Results showed no difference between changes in

anxiety for patients in telehealth versus usual care. However, patients in telehealth

showed greater decreases in perceived uncertainty (p=.03) and increases in perceptions of

treatment control (p=.09) than the comparison group. Also, fewer telehealth patients

contacted their physicians (p=.04). For caregivers of male patients in telehealth there was

a greater change in anxiety than for caregivers of male patients in usual care (p=.0003).

While greater decreases in uncertainty (p=.002) and increases in perceived personal

control (p=.10) were also realized for caregivers of male patients, greater reductions in

iv

depression symptoms (p=.03) and perceptions of conflict (p=.04) were experienced by

caregivers in telehealth compared to usual care, regardless of the sex of the caregiver The

coping styles of neither patients nor caregivers influenced their responses to telehealth.

Finally, changes in caregivers of male patients’ uncertainty were associated with

reductions in anxiety, and accounted for more than one third of the observed changes in

anxiety. These results can help guide the recruitment of patients into telehealth with

knowledge that male and female CABG surgery patients and caregivers can benefit from

the service, though in different ways. Future research that examines caregiver and patient

outcomes needs to include enough participants of both sexes in order to achieve adequate

power to detect clinically meaningful results for women and men.

v

RÉSUMÉ

Cet essai clinique randomisé (ECR) servait à déterminer si la prestation d’un

programme de Télésanté après un congé de l’hôpital à la suite d’une intervention de

pontage aortocoronarien a eu un impact positif sur l'adaptation postopératoire et

l'utilisation de services de santé chez les patients et les aidants naturels. Les patients et les

aidants naturels (n=182) ont consenti à être répartis de façon aléatoire en deux groupes :

l’un recevant des visites audio-vidéo quotidiennes à la maison et l’autre, des instructions

de routine suivant une intervention cardiaque seulement à l’hôpital. Les participants ont

pris part à des entrevues téléphoniques individuelles la journée précédant l’intervention,

puis 5 jours et trois semaines après le congé de l’hôpital.

Les mesures de résultats primaires incluaient les changements au niveau de

l’anxiété chez les patients et les aidants naturels entre la date d’entrée dans le programme

et trois semaines après le congé de l’hôpital. Les mesures de résultats exploratoires,

incluaient les changements au niveau des symptômes de dépression des participants, de

l'incertitude perçue, du contrôle de la maladie, du soutien/des conflits avec l’aidant

naturel et de l’utilisation des services de santé au cours de la même période. Les effets

modérateurs potentiels du sexe et du style d’adaptation ont également été explorés.

Les données ont été examinées selon des analyses de covariance 2x2 évaluant les

effets principaux du programme de Télésanté et du sexe des patients, et de leur

interaction sur les changements dans les variables dépendantes, incluant les pointages de

bases comme covariables. Les résultats n’ont révélé aucune différence entre les

changements au niveau de l’anxiété chez les patients qui ont bénéficié du programme de

Télésanté versus ceux qui ont disposé des soins habituels. Toutefois, les patients qui ont

vi

bénéficié du programme de Télésanté ont présenté des baisses plus importantes au niveau

de l’incertitude perçue (p=.03) et des hausses au niveau des perceptions quant au contrôle

du traitement. De plus, on a constaté que moins de patients qui ont bénéficié du

programme de Télésanté ont contacté leurs médecins (p=.04). Les aidants naturels des

patients de sexe masculins ont connu de plus importants changements au niveau de

l’anxiété que les aidants naturels des patients de sexe masculins qui ont bénéficié de soins

habituels (p=.0003). Tandis qu’il y a eu d’importantes baisses au niveau de l’incertitude

(p=.002) et des hausses au niveau de la perception du contrôle personnel (p=.10) auprès

des aidants naturels des patients de sexe masculins, tous les aidants naturels du

programme de Télésanté ont connu de plus importantes baisses au niveau des symptômes

de la dépression (p=.03) et des perceptions au niveau des conflits (p=.04) que les aidants

naturels de soins de santé habituels et ce, indépendamment du sexe des patients . Ni le

style d’adaptation des patients ou des aidants naturels n’ont eu d’influence sur leurs

réponses au programme de Télésanté. Enfin, les changements au niveau de l’incertitude

chez les aidants naturels des patients de sexe masculins ont été associés à la baisse de

l’anxiété, et représentaient plus du tiers des changements observés au niveau de l’anxiété.

Ces résultats peuvent guider le recrutement des patients pour le programme de Télésanté

en sachant que les patients de sexe masculin et féminin ayant subi une intervention de

pontage aortocoronarien et les aidants naturels peuvent profiter de ce service, quoiqu’à

différents égards. Les études ultérieures qui se pencheront sur des mesures de résultats

liés aux aidants naturels et aux patients devront inclure suffisamment de participants des

deux sexes afin d’atteindre une puissance suffisante pour détecter les résultats

cliniquement significatifs pour les hommes et les femmes.

vii

ACKNOWLEDGEMENTS

Many people have guided me through this graduate degree and for their help I am

eternally grateful. I would first like to thank my supervisor, Dr. Margaret Purden and co-

supervisor, Dr. Nancy Frasure-Smith for their interest and dedication with helping to see

me through to the end of this journey. Their knowledge of the research process has

forever instilled in me a drive and passion for learning that extends well beyond all

expectations I ever held. For believing in me, and working with me to the very end, you

have helped me become a much stronger person, both personally and professionally.

I am further indebted to the other members of my dissertation committee: Dr.

Sylvie Cossette for her thoughtful reviews and critical input; Professor Rhonda Amsel for

challenging my thinking with guidance on statistical issues; and Dr. Frank McCarthy who

welcomed me to the Atlantic Health Sciences Corporation (AHSC) and paved the way

for my acceptance into the organization. While not considered official members of the

dissertation committee, a special mention of appreciation is necessary for the following

people: Ginette Gravel for assistance with the establishment of the Epi Info database and

codebook; Dr. Martine Habra for expertise and assistance with SPSS; Dr. Marie-Claude

Guertin for generation of the randomization sequence; and Joanne Arthur for assistance

with data re-entry and cleaning.

A special mention of appreciation is extended to Krisan Palmer, Nurse Manager

of the Telehealth Department at the AHSC, and nurses of the telehealth unit, 3B South,

and 5A North who worked with me during the recruitment of participants into this study.

Likewise, appreciation extends to all the patients and caregivers who graciously gave

viii

their time and participated in the interviews to ensure the success of this research. Your

thoughtfulness and acceptance of me will never be forgotten.

I am also grateful for the financial support obtained throughout the course of my

graduate studies and which made this research possible: Heart and Stroke Foundation of

Canada Fellowship; Groupe de recherche interuniversitaire en soins infirmiers de

Montréal (GRISIM) Fellowship and Grant; and the McGill University Graduate Studies

Award. When I started this journey I had no idea as to how I would fund the endeavor.

However, as each phase of the process unfolded, I learned to appreciate and accept each

of the opportunities placed before me and to just go for it and hope for the best.

Finally, I would like to acknowledge the support and kindness of my family and

friends as I went through the many many (many!!!) ups and downs in this journey: my

husband David, who I met and married during the course of this PhD and who has never

known me to be PhD-free, and my parents Walter and Betty Keeping and in-laws, Carroll

and Ken Burke (1930-2004), who always believed in me. Lastly, the emotional support

provided by friends and colleagues Joan Evans, Susan Gillam, Dianne McCormack,

Maryse Pelletier-Hibbert, Mae Gallant (1959-2006), Janet Bryanton, Dana Edge, Sonia

Semenic, Marilyn Aita, and Marie-Claire Richer has no comparator. I will never forget

any of you.

ix

TABLE OF CONTENTS

Abstract .............................................................................................................................. iii

Résumé ................................................................................................................................. v

Acknowledgements ........................................................................................................... vii

Table of Contents ................................................................................................................ix

List of Tables ................................................................................................................... xiii

List of Figures .................................................................................................................... xv

List of Appendices ............................................................................................................xvi

CHAPTER 1: INTRODUCTION ........................................................................................ 1

CHAPTER 2: LITERATURE REVIEW ............................................................................. 5

Part I: Recovery Following CABG Surgery ............................................................... 5

Patient Issues ..................................................................................................... 5

Caregiver Issues ................................................................................................ 8

Part II: Telemedicine ................................................................................................ 11

Telemedicine: Past and Present ....................................................................... 12

Evaluation of Telehealth Interventions ........................................................... 13

Telehealth at the Saint John Regional Hospital .............................................. 20

Part III: Theoretical Underpinnings and Conceptual Framework ............................ 22

VITAL Study Concepts .................................................................................. 23

VITAL Study Mechanisms ............................................................................. 27

Mediation ............................................................................................. 27

Moderation ........................................................................................... 28

Part IV: Study Variables ........................................................................................... 29

Coping Styles .................................................................................................. 29

Sex ... ............................................................................................................... 32

Perceived Uncertainty ..................................................................................... 34

Perceived Illness Control ................................................................................ 37

Perceived Support ........................................................................................... 41

Anxiety ............................................................................................................ 45

x

Depression ....................................................................................................... 48

Health Care Utilization ................................................................................... 50

Summary ......................................................................................................... 54

Part V: Research Question and Hypotheses ............................................................. 55

Research Question........................................................................................... 55

Primary Hypotheses ........................................................................................ 55

Exploratory Hypotheses .................................................................................. 55

CHAPTER 3: METHODS ................................................................................................. 56

Purpose ............................................................................................................ 56

Design ............................................................................................................. 56

Patient Selection Criteria ................................................................................ 58

Inclusion Criteria.................................................................................... 58

Exclusion Criteria .................................................................................. 59

Recruitment and Randomization ..................................................................... 59

Recruitment ........................................................................................... 59

Randomization ....................................................................................... 59

Treatment Procedures ..................................................................................... 61

Standard Care ........................................................................................ 61

VITAL Program .................................................................................... 62

Assessment Measures ..................................................................................... 64

State-Trait Anxiety Inventory ................................................................ 65

Center for Epidemiologic Studies Depression Scale-10........................ 65

Health Care Utilization .......................................................................... 65

Mishel’s Uncertainty in Illness Scale .................................................... 66

Perceived Illness Control ....................................................................... 66

Interpersonal Relationship Inventory-Short Form ................................. 67

Coping Styles ......................................................................................... 67

Demographic Sheet ............................................................................... 68

Medical Variables .................................................................................. 68

Procedure ............................................................................................... 68

xi

Ethical Considerations .................................................................................... 71

Sample Size ..................................................................................................... 73

Statistical Analysis .......................................................................................... 73

CHAPTER 4: RESULTS ................................................................................................... 80

Protocol Adherence ......................................................................................... 80

Baseline Characteristics and Comparability of Groups .................................. 83

Primary Outcomes........................................................................................... 88

Exploratory Outcomes .................................................................................... 97

3 Week Patient Outcomes ..................................................................... 97

3 Week Caregiver Outcomes ............................................................... 102

5 Day Patient Outcomes ...................................................................... 110

5 Day Caregiver Outcomes ................................................................. 110

Health Care Utilization ................................................................................. 117

Clinical Significance ..................................................................................... 119

Mediation Analyses....................................................................................... 120

Moderator Analyses ...................................................................................... 123

Patient Sex ........................................................................................... 124

Coping Style ........................................................................................ 124

Results Summary .......................................................................................... 128

CHAPTER 5: DISCUSSION ........................................................................................... 130

Effects of the Telehealth Program in Early Recovery ............................................ 132

Patient Recovery after CABG Surgery ........................................................ 133

Caregiver Recovery after CABG Surgery .................................................... 139

Technology in the Home ............................................................................... 144

Time Effects of the VITAL Program ............................................................ 146

Mishel’s Uncertainty in Illness Theory .................................................................. 147

Direct Pathway Effects of VITAL ............................................................... 149

Indirect Pathway Effects of VITAL .............................................................. 152

Role of Sex and Coping Styles on Outcomes ............................................... 155

xii

Contributions of the VITAL Program to Telemedicine ......................................... 159

Methodological Issues and Study Limitations ....................................................... 163

Implications for Clinical Practice ......................................................................... 166

Patient Considerations .................................................................................. 167

Caregiver Considerations .............................................................................. 168

Targeting Participants for Telehealth ............................................................ 170

Timing of the Intervention ............................................................................ 171

Implications for Research ....................................................................................... 173

Conclusion ............................................................................................................. 175

REFERENCES ................................................................................................................ 177

xiii

LIST OF TABLES

1 Table of Assessments ............................................................................................... 57 2 Socio-Demographic Characteristics of Study Patients (n=182) By Group .............. 84 3 Socio-Demographic Characteristics of Study Caregivers (n=182) By Group ......... 85 4 Patient Scores on Baseline Measures by Group ....................................................... 86 5 Caregiver Scores on Baseline Measures by Group .................................................. 87 6 Past Medical History of Study Patients (n=182) by Group ...................................... 89 7 Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Patients’ State Anxiety (S-STAI) Scores ............................................... 90 8 Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge

Changes in Caregivers’ State Anxiety (S-STAI) Scores: Main Effects and Interaction of Intervention by Sex of Patient ........................................................... 92

9 Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge

Changes in Caregivers’ State Anxiety (S-STAI) Scores: Main Effects and Interaction of Sex of Patient by Intervention ........................................................... 93

10 Results of ANCOVAs for Baseline to 3 Week Changes in Patient and Caregiver Outcomes .......................................................................................... 98 11 Results of ANCOVAs for Baseline to 5 Day Changes in Patient and Caregiver Outcomes .......................................................................................... 99 12 Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Patients’ Uncertainty (MUIS-C) Scores .............................................. 100 13 Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Patients’ Treatment Control (IPQ-r Treatment Control) Scores ......... 101 14 Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ Depression (CESD-10) Scores1 ....................................... 103 15 Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ Conflict (IPRI-Conflict) Scores ...................................... 104

xiv

16 Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ Uncertainty (MUIS-FC) Scores: Main Effects and Interaction of Intervention by Sex of Patient ....................................................... 105

17 Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge

Changes in Caregivers’ Uncertainty (MUIS-FC) Scores: Main Effects and Interaction of Sex of Patient by Intervention ....................................................... 106

18 Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge

Changes in Caregivers’ Personal Control (IPQ-r Personal Control) Scores: Main Effects and Interaction of Sex of Patient by Intervention ............................. 107

19 Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ Personal Control (IPQ-r Personal Control) Scores: Main Effects and Interaction of Intervention by Sex of Patient ............................. 108 20 Adjusted* Mean Pre-Surgery to 5 Day Post-Hospital Discharge Changes in Caregivers’ Uncertainty (MUIS-FC) Scores ....................................... 112 21 Adjusted* Mean Pre-Surgery to 5 Day Post-Hospital Discharge Changes in Caregivers’ State Anxiety (S-STAI) Scores ........................................ 113 22 Adjusted* Mean Pre-Surgery to 5 Day Post-Hospital Discharge Changes in Caregivers’ Conflict (IPRI-Conflict) Scores ....................................... 114 23 Adjusted* Mean Pre-Surgery to 5 Day Post-Hospital Discharge Changes in Caregivers’ Support (IPRI-Support) Scores ........................................ 115 24 Adjusted* Mean Pre-Surgery to 5 Day Post-Hospital Discharge Changes in Caregivers’ Depression (CESD-10) Scores1 ....................................... 116 25 Health Care Utilization between Baseline and 3 Weeks after Discharge from Hospital by Group and Patient Sex (n=168) ................................ 118 26 Results of Mediation Analyses for Significant and Near Significant Telehealth Program-Related Changes in Caregiver Outcomes .............................. 121 27 Results of ANCOVAs Assessing Coping Style and Baseline to 3-Week Changes in Patient and Caregiver Outcomes ............................................ 126 28 Results of Logistic Regression Assessing Coping Style and Patient Use of Health Services from Baseline to 3 Weeks after Discharge From Hospital ......................................................................................................... 127

xv

LIST OF FIGURES

1 Conceptual Model for the Recovery Experience of CABG Surgery Patients and Caregivers Accessing the VITAL Program .............................................................. 24

2 Participant Flowchart................................................................................................ 81

3 Adjusted Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge

Changes in State Anxiety (S-STAI) Scores for Caregivers of Male and Female Patients in the Telehealth and Standard Care Groups ........................... 94

4 Adjusted Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in State Anxiety (S-STAI) Scores for Caregivers of Male

and Female Patients in the Telehealth and Standard Care Groups ........................... 96 5 Mediation Effects from Pre-Surgery to 3 Weeks After Discharge for the Appraisal

of Uncertainty on Anxiety of Female Caregivers in the VITAL Program ............. 153

xvi

APPENDICES

A CABG Surgery Intervention Studies for Anxiety ..................................................204

B CABG Surgery Intervention Studies for Depression .............................................208

C Patient and Caregiver Exploratory Hypotheses ......................................................211

D Verbal Explanation of Research by VITAL Nurse ................................................224

E Verbal Explanation of Study by Investigator .........................................................226

F VITAL Program Description and Timeline ...........................................................228

G Hospital-to-Home Monitoring: Patient Instruction Booklet ...................................233

H Symptom Management Checklist...........................................................................246

I Psychometric Characteristics of Measures .............................................................255

J State-Trait Anxiety Inventory.................................................................................261

K CESD-10 Scale .......................................................................................................264

L Health Care Utilization Assessment .......................................................................266

M Patient and Caregiver MUIS-Community Forms ...................................................269

N Perceived Illness Control - IPQ-r Subscales .........................................................278

O IPRI-Short Form .....................................................................................................280

P Marlowe-Crowne Social Desirability Scale ...........................................................283

Q Demographic Information Sheet ............................................................................285

R Patient Medical Variables.......................................................................................290

S Patient and Caregiver Consents ..............................................................................292

T Patient Demographic Characteristics & Baseline Measures Scores by Sex ...........303

U Caregiver Demographic Characteristics & Baseline Measures Scores by Sex ......306

V Traditional ANCOVA Tables ...............................................................................309

1

CHAPTER 1

INTRODUCTION

The movement towards decreased length of hospital stay, improved resource

utilization, and community based care at the national and international level has become

the norm in reducing health care costs. Today, the typical hospital stay following

coronary artery bypass graft (CABG) surgery is 4.5-6 days, compared to an average of 9

days just a few years ago (Bohmer, Newell, & Torchiana, 2002; Theobald & McMurray,

2004). This reduced stay for CABG surgery has come at a price, however. It has left

patients and caregivers to confront recovery issues at home that previously had been dealt

with in hospital (Knoll & Johnson, 2000).

The transition from hospital-to-home can be daunting for the CABG surgery

patient and caregiver. The home environment becomes stressful due to disruption of

normal routines, fear that the patient may die and conflicts arising from financial burden

and the demands of care (Driscoll, 2000; Lenz & Perkins, 2000). As a result, CABG

surgery patients and their caregivers may experience a number of physical and

psychological symptoms during the early recovery period at home and often report

feeling unprepared during this time (Doering, McGuire, & Rourke, 2002; McNamee &

Wallis, 1999; Moore, 1997).

In my role as a nurse clinician working in the remote areas of Newfoundland I

frequently assisted patients and families who were going through a recovery made more

difficult by the lack of specialized services to provide guidance and support. Recently

discharged CABG surgery patients were required to travel long distances to centralized

health centers in order to access services. This further increased the level of anxiety in

2

patients and families already stressed by unexplained symptoms, an uncertain prognosis,

or difficulties with the treatment regime. It is their struggle that motivated this research

study.

A second reason for this study is the importance and magnitude of the CABG

population. Heart disease is the number one cause of death among Canadians, with

approximately 24,000 CABG surgeries performed annually in Canada (Heart & Stroke

Foundation of Canada, 2003). CABG surgery not only increases survival in cardiac

patients, but has the potential to improve their quality of life (QoL) (Jaarsma &

Kastermans, 1997). Despite these potential rewards, many individuals experience a

recovery from CABG surgery that is fraught with physical and psychological symptoms

during the first weeks following surgery, and lasting for as long as 6-12 months post

surgery (Allen, Becker, & Swank, 1990). Moreover, decreased length of hospital stay and

staffing issues have often made traditional forms of post-op teaching suboptimal,

resulting in patients and caregivers wanting to know more about what to expect during

home recovery (Doering et al., 2002; Driscoll, 2000; Jickling & Graydon, 1997; Knoll &

Johnson, 2000; Moore & Dolansky, 2001).

These trends have required health care professionals (HCPs) to become creative

in their efforts to assist patients and caregivers to transition smoothly from hospital-to-

home. Such has been the case at the Saint John Regional Hospital (SJRH) of the Atlantic

Health Sciences Corporation (AHSC) in Saint John, New Brunswick (NB) where an

innovative approach to follow-up care was initiated with CABG surgery patients and

their caregivers. In 1996 the government of New Brunswick announced its commitment

to guide the implementation of telehealth which would enable the provision of outreach

3

specialty services to urban and rural communities (Atkinson & Scott, 1999). This

commitment resulted in the SJRH becoming one of the first virtual hospitals in Canada.

Since December 1998, the Virtual Interactive Telehealth Assistance Links

(VITAL) program has been providing cardiac services to residents of New Brunswick

(NB) and Prince Edward Island (PEI) (AHSC, 2001). The VITAL program was initiated

in order to (1) improve access to the New Brunswick Heart Centre (NBHC) services, (2)

help ensure appropriate utilization of cardiac specialists, and (3) reduce an estimated

32.3% re-access rate to emergency room (ER) services (AHSC, 2001; Atkinson & Scott,

1999). From December, 1998 to August, 2004 VITAL provided home follow-up services

after cardiac surgery to approximately 2100 patients and caregivers in Atlantic Canada.

VITAL involves four clinical cardiac technologies: (a) hospital-to-hospital triage,

(b) remote site outpatient cardiac catheterization assessment, (c) remote hospital-to-home

monitoring, and (d) remote post-cardiac surgery 6-week assessments. The aspect of the

VITAL program on which this study focuses is the remote site hospital-to-home

monitoring.

The advent of telehealth provides an opportunity to test a novel solution that

appears to be cost effective. However, few randomized controlled trials (RCTs) have

investigated the outcomes of this new type of service. Thus, the time appeared propitious

to design such a study with CABG surgery patients and their caregivers.

The purpose of this experimental study was to examine the effects of the VITAL

program on the recovery outcomes of patients and caregivers undergoing CABG surgery.

The main objective was to determine whether or not patients and caregivers who return

home with the VITAL program differ in their levels of anxiety, depression, and

4

utilization of health care services compared to a control group that receives only usual in-

hospital teaching. It was anticipated that if the program had an effect on anxiety,

depression, and health care utilization, it would most likely be by influencing perceptions

of uncertainty, illness control, and support, so these variables were also assessed.

Previous work suggested that the sex and coping style of the individual may lead to

differences in response to a psychosocial intervention. Therefore, these variables were

also incorporated into the design and analysis.

This study is potentially important to all professionals who provide care to the

post-operative CABG surgery patient and caregiver in the home. To date, several

alternatives for discharge care have been tried, all with varying degrees of success

(Hartford, Wong, & Zakaria, 2002; Lenz & Perkins, 2000; Moore & Dolansky, 2001).

Follow-up services, delivered through telehealth, may help to bridge the transition from

hospital-to-home and improve recovery outcomes post-CABG surgery. This study sought

to determine the effects of such a program, as well as to explore several factors that may

play a role in determining its outcomes.

5

CHAPTER 2

LITERATURE REVIEW

This literature review is divided into five sections and based on publications

available when the study was developed. Contemporary work is included in the

discussion chapter. The first section of this review highlights the issues and concerns of

CABG surgery patients and caregivers during the recovery process. The second section

provides the background to the intervention by tracing the development of telemedicine

in North America and examining telehealth intervention research and the impact on

patient outcomes for cardiac conditions. The intervention under investigation, the

telehealth program for post-CABG surgery patients at the SJRH, Saint John, NB will also

be detailed. The third section discusses the theoretical underpinnings and conceptual

framework for the study. The fourth section describes the major study variables. The

variables will be discussed in terms of their relevance and, when previous research exists,

their role in intervention research in CABG surgery patients and caregivers during the

pre- and post-operative periods, and in the early weeks of home convalescence. Research

conducted across various health care disciplines will be considered, but the primary focus

will be on nursing interventions. The literature review concludes with the research

question and hypotheses that were tested.

Part I: Recovery Following CABG Surgery

Patient Issues

Despite the fact that CABG surgery has the long-term capability of extending life,

providing relief of angina and increasing exercise tolerance (Flynn & Frantz, 1987), the

6

early recovery period can be an especially difficult time for the patient (Allen, 1990;

Allen et al., 1990; Myles et al., 2001; Nicklin, 1986). During the course of recovery,

which can sometimes last 6 months to a year, patients are often distressed by mood

swings, cognitive difficulties, uncertainty, lack of control, fatigue, and sleep disturbances

(Allen; Artinian & Duggan, 1993; Moore, 1994; Savage & Grap, 1999). These problems

have been found to interfere with the patient’s ability to resume a full and productive life.

During the first week after discharge from hospital, patients’ recovery concerns

typically center on detection and prevention of life-threatening complications, symptom

management, and resumption of physical function (Goodman, 1997; Hartford & Wong,

1999; Savage & Grap, 1999). The first days at home are stressful, as the patient and

family must deal with recovery issues in the absence of medical and nursing personnel.

Several studies have identified the types of problems that patients encounter upon

return home (King & Parrinello, 1988; Moore, 1994; Nicklin, 1986; Wu, 1995). Both

Nicklin and Wu used a patient-initiated telephone call service for CABG surgery patients

and families to monitor the numbers and types of problems encountered during the

recovery period. Nicklin found that over a 3-month period 40% of the 217 telephone calls

occurred during the first week post-discharge, and 15% in week two. Similarly, Wu

found that 53% of the calls occurred in the first week and 22% in the second week of

discharge. Both studies identified cardiopulmonary and gastrointestinal problems,

medications, activity, and incision pain and healing as the main issues.

King and Parinello (1988) telephoned patients after discharge to identify the

pattern of concerns over the first 2 months after discharge (n=34). Fatigue was common

along with sleep disturbances, disruption of bowel function, incision discomfort, mood

7

swings, and changes in appetite. They suggested that informing patients about what to

expect would enhance their ability to recognize symptoms, and to perform according to

the expected level of recovery.

Other researchers have found that concerns and issues continue to evolve and may

change after the first weeks at home post-CABG surgery (McCrone, Lenz, Tarzian, &

Perkins, 2001; Moore, 1994). Using a survey design, Moore found that during the first

month after discharge, anxiety, depression, and anger increased (n=20). Patients worried

over a continued dependence on the caregiver, the inability to resume work, increased

financial problems, and struggles to perform daily activities independently.

In a longitudinal study that investigated the patterns of anxiety and depression

over the first 12 weeks after hospital discharge, researchers found age and sex differences

(n=31) (McCrone et al., 2001). Younger patients experienced higher state anxiety than

older patients throughout the study, especially at 2 and 4 weeks (p<.05). Younger patients

were more depressed than older patients at 2 to 3 days (p<.05), 2 weeks (p<.01), and 4

weeks (p<.05) post-op. There were no significant differences between men and women in

depression at 2, 4, 8, and 12 weeks. Women did, however, experience higher levels of

trait and state anxiety preoperatively (p<.05), and higher state anxiety at 2 to 3 days

(p<.05), 2 weeks (p<.05), and 8 weeks (p<.05) post-operatively.

During the second and third months of recovery, CABG surgery patients’

concerns become oriented towards physical and social functioning such as return-to-work

and the resumption of sexual and social activities (Allen et al., 1990). By 4 to 6 months

patients become less concerned with immediate survival and focus on improving activity

and lifestyle through changes such as exercise, diet, and stress management. However,

8

patients continue to report anxiety, anger, depression, and mood swings (Dracup, 1982;

King, 1985; Moore, 1994).

Even though the majority of CABG surgery patients make a full recovery after

several months, up to 25% continue to experience problems for as long as a year after

surgery (Magni et al., 1987; Stolarik, Lindsay, Sherrad, & Woodend, 2000). Non-

resumption of employment, anxiety, depression, cognitive impairment, decreased QoL,

and sexual dysfunction are just some of the problems that may persist (Flynn & Frantz,

1987; Hagen, 1991; Magni et al.). Although long-term follow-up for all patients is not

feasible, the provision of short-term follow-up care is one way that HCPs have tried to

alleviate some of the concerns and issues experienced by patients during the transition

from hospital-to-home. However, the results of such strategies for the purpose of

enhancing post-operative recovery after discharge from hospital have not been well-

studied, nor have the existing studies produced consistent results (Gilliss et al., 1993;

Lenz & Perkins, 2000; Tranmer & Parry, 2004).

Caregiver Issues

The early home convalescence period is also a difficult time for caregivers and

family members of CABG surgery patients (Artinian, 1991; 1993), though less research

has focused on the needs of the carers of these patients (Davies, 2000a; Van Der Poel &

Greeff, 2003). According to Van Der Poel and Greeff, the entire CABG experience, from

surgery through to post-discharge recovery and rehabilitation, has consequences for the

patient, the marital partner, and the entire family. Usually, it is the spouse who becomes

the primary caregiver, although other family members may assume this role (Allen,

Goldscheider, & Ciambrone, 1999; Gilliss, 1984). Decreased length of stay post-CABG

9

surgery means that now, more than ever before, caregivers are assuming greater

responsibility for patient care earlier in the recovery period (Hartford & Wong, 1999;

Stolarik et al., 2000).

Caregivers often have a number of concerns, issues, and unanswered questions

(Artinian & Duggan, 1993; Davies, 2000b; Gilliss, 1984; Knoll & Johnson, 2000;

Sikorski, 1985). In one of the earliest studies, Sikorski (1985) interviewed 30 wives of

post-CABG surgery patients in their homes during the second or third week after their

husbands’ discharge from hospital and identified a number of changes that they had

experienced. These included increased fatigue and anxiety, changes in routines, and

differences in opinion with the spouse about recovery expectations. In addition to the

general lack of knowledge about the recovery process, most wives felt especially

unprepared regarding knowledge of the patient’s medications. Other studies have also

confirmed that a lack of knowledge about the patients’ condition is a source of stress

during early home convalescence with spouses being especially concerned about their

partners’ ability to adhere to the prescribed medical regimen (Artinian & Duggan;

Gilliss).

More recently, several qualitative studies have investigated the experiences of

caregivers in the early discharge period (Knoll & Johnson, 2000; Theobald & McMurray,

2004). Knoll and Johnson found that during the earliest days post-discharge, caregivers

described feeling stressed, uncertain, tired, and inadequate in their assumed role (n=8).

Similar findings were confirmed by Theobald and McMurray (n=30) who also identified

that major role adjustments by the caregivers created ongoing anxiety and stress for them.

A lack of knowledge left the caregiver feeling vulnerable during the patient’s recovery

10

and resulted in negative emotions and feelings of inadequacy. An over-riding theme was

a need for improvement in the discharge education of all family members who are

expected to provide care to the patients once they are discharged home.

Two studies compared the recovery needs of patients and spouses (Gilliss, 1984;

Moser, Dracup, & Marsden, 1993). Gilliss interviewed patients and spouses during

hospitalization and 6 months later and found that while most patients appreciated a

shorter length of hospital stay, the caregivers were fearful of looking after somebody so

soon after major surgery. Spouses reported that the first days after hospital discharge

were the most demanding and frightening and they felt overwhelmed dealing with the

emotional turmoil. While the levels of stress experienced by patients and spouses were

significantly correlated (p=.02), the levels experienced by the spouses were higher

(p=.001). At five months post-cardiac event, Moser et al. found that MI and CABG

surgery patients and spouses believed that 40-70% of their most important needs had not

been met. Significant differences were noted between patients’ and spouses’ need for

information about the expected psychological course of recovery (p=.01), feelings and

emotions experienced during the patients’ recovery (p=.001), and what to do in the event

of an emergency (p=.002). Spouses reported a higher incidence of unmet emotional

support needs than patients for issues related to having time alone without having to be

constantly alert to the needs of the partner (p=.001) and having someone to talk to about

fears and concerns (p=.005).

The evidence suggests that caregivers of CABG surgery patients experience a

stressful post-operative recovery period and many of them feel ill-equipped to care for a

patient during the early days after discharge from hospital. However, few studies have

11

tested interventions to alleviate caregiver distress. The provision of short-term follow-up

care has been one way that HCPs have attempted to ease some of the concerns

experienced by patients during the early convalescence at home. There is no evidence to

suggest whether these interventions are also beneficial for caregivers. As the trend to

early discharge continues, home recovery becomes more onerous and complex.

Therefore, it is critical that research efforts focus on identifying and evaluating

approaches that help the family caregiver to perform his/her role.

Part II: Telemedicine

Though in-hospital teaching has become a standard of care for all CABG surgery

patients, innovative methods for providing follow-up care after discharge are continuing

to emerge, and are assuming greater importance (Bauer, 2000; 2001). Telemedicine is

increasingly gaining attention as a means of home health care delivery (Hailey, 2001;

Roine, Ohinmaa, & Hailey, 2001). The terms “telemedicine”, “telehealth”, “telecare”,

“telehomecare”, and “telehealthcare”, are all used interchangeably (Bauer, 2000; 2001;

Cornford & Klecun-Dabrowska, 2001), even though each is defined somewhat differently

(Cornford & Klecum-Dabrowska). However, regardless of the term used, the general

understanding is that “telemedicine” or “telehealth” involves the provision of healthcare

from a distance (Bauer, 2001). In this study, telehealth refers to the provision of health

services, including medical diagnosis and patient care, via a combination of

communication techniques to sites that are at a distance from a HCP (Scannell, Peredina,

& Kissman, 1995). Communication media can include high-speed telephone services

through wide bandwidth transmission of digital signals in simultaneous use with

12

satellites, computers, and other software techniques. These techniques can allow for the

transmission of computerized images to facilitate patient and HCP interaction in real-

time.

Telemedicine: Past and Present

Canada was one of the first countries in the world to use telecommunication

technologies for the delivery of health services, with the earliest report dating to the late

1950’s in Montreal where medical images were transmitted using closed circuit television

(Picot, 1998). However, the growth of telemedicine in Canada and the U.S. mainly spans

the last 30 years, with the most rapid expansion occurring within the last decade (Bauer,

2001; McCarthy, Scott, & Coates, 2000). Although the number of telehealth programs is

constantly growing and evolving, Hersh et al. (2001) reported that there are more than

450 telemedicine programs worldwide, and over 360 are located in the U.S. Though there

are fewer telehealth applications in Canada than the U.S., telehealth activity in Canada

continues to grow (McCarthy et al.; Nagarajan, 2004). The main reasons for this growth

are the climate, geographical expansiveness, and aging population, making telehealth a

feasible way to address the health care needs of remote and isolated Canadian

communities (Nagarajan; Picot, 1998).

Another reason for the rise in telehealth is the 15% increase in homecare services

in Canada over the last decade. Homecare is the greatest subscriber to telehealth

technology (McCarthy et al., 2000). According to McCarthy et al., it is highly likely that

the current face-to-face medical model of health care delivery will be reshaped with the

continued growth and eventual acceptance of telehealth. However, while telehealth

13

services have proliferated, rigorous research to evaluate its usefulness, particularly with

respect to patient care outcomes has lagged far behind (Bauer, 2001; McCarthy et al.).

Bauer (2001) claims that unprecedented growth of the telemedicine industry

without proper evaluation incurs the risk of societal endorsement of technologies without

substantiated outcomes. Even though the evaluation of telehealth and its impact on

patient outcomes is beginning to be addressed in various patient populations, the

examination of its effects on the family caregiver continues to be a largely overlooked

area of research.

Evaluation of Telehealth Interventions

A computerized search of intervention research in telehealth was conducted

covering the years 1966 to 2004. CINAHL, MEDLINE, PsycINFO, and EBM-Cochrane

Central Register of Controlled Trials databases were searched using terms and

combinations of terms as subject headings and keywords. The terms that were included

were telemedicine, telehealth, telecare, telehomecare, RCT, randomized control,

controlled trial, trial, CABG, coronary artery, cardiac, heart surgery, and bypass.

Relevant articles were selected by scanning the abstracts and then critiquing the articles

deemed to be pertinent. A hand search was done using the bibliographies from the

articles. The final set of articles pertaining to RCTs that were selected is based mainly on

research conducted in North America, where over 80% of telemedicine programs are

located (Hersh et al., 2001).

This current review of the literature of non-experimental and experimental studies

of telehealth revealed that the research could be classified into three broad categories: (a)

cost and diagnostic effectiveness; (b) patient and HCP satisfaction with delivery of

14

services; and (c) patient outcomes. In addition, four systematic reviews of the literature

were retrieved. Two of the reviews focused on clinical trials that have used telehealth for

the provision of patient care, with the reviews identifying both quasi- and experimental

study designs (Currell, Urquhart, Wainwright, & Lewis, 2002; Hersh et al., 2001);

another provided an overview of the telemedicine literature (Roine et al., 2001); and a

fourth addressed patient satisfaction with telemedicine health services (Mair & Whitten,

2000).

The effectiveness of telehealth has been described, for the most part, using non-

research reports, or evaluated using non-experimental designs (Bauer, 2001; Currell et

al., 2002; McCarthy et al., 2000). Descriptive reports are common as providers of

telehealth services describe how new and advanced methods of communicating allow for

the delivery of more extensive health services to remote and rural communities. The

descriptions focus on the benefits, costs, or difficulties associated with establishing

telehealth services across diverse patient groups and geographical boundaries (Alessi,

2001; Chetney, 2003; Gardy, 1996; Kinsella, 2001; Kropf & Grigsby, 1999; Lessard, &

Knox, 2000).

Studies that have used non-experimental designs have generally investigated the

comparability of services delivered by telehealth communications with face-to-face usual

care, and have explored patients’ overall perceptions of using the services (Ellis et al.,

2001; Kobza & Scheurich, 2000; Lambrecht, Canham, Gattey, & McKenzie, 1998;

Mashima et al., 2003; Randolph et al., 1999; Roglieri et al., 1997; Rohland, 2001;

Shafqat et al., 1999; Vesmarovich et al., 1999). Effectiveness of care provided for such

15

problems as pressure ulcers, stroke and orthopaedic assessments, and interpretation of

echocardiograms were some of the areas investigated.

A large body of literature exists regarding patient satisfaction with telemedicine,

but the interpretation of results is hampered by the inconsistent and non-established

means by which satisfaction is measured. In some instances satisfaction with telehealth

was assessed globally and did not investigate patient satisfaction with specific care

issues. In their systematic review of 32 studies, Mair and Whitten (2000) claim that

despite the number of studies that have reported patient satisfaction with telemedicine

there is still much that needs to be explored and understood on issues of satisfaction

before HCPs are certain that such technologies are in the best interest of the patient and

health care system.

Intervention research in telehealth has included the cardiac population with

respect to cardiac rehabilitation, heart failure (HF), hypertension, and to a very limited

extent, CABG surgery. Two RCTs were identified that concerned the efficacy of

electrocardiographic voice transtelephonic monitoring in the home for cardiac

rehabilitation (Ades et al., 2000; Sparks et al., 1993). This approach involved the

transmission of electrocardiogram recordings to a hospital, and provided the opportunity

for patients to converse with HCPs during exercise sessions. Sparks et al. evaluated 20

male, post-MI patients entering cardiac rehabilitation 6 weeks after discharge, and

compared the efficacy of a 12-week exercise training program delivered in hospital

versus home. Both the hospital- and home-based groups showed no differences in oxygen

consumption, blood pressure readings, arrhythmias or medical emergencies during

training. Ades et al. reported similar results for physiological outcomes, as well as no

16

differences in QoL for rehab patients participating in hospital and those monitored in the

home (n=133). The results of these studies suggest that home-based exercise monitoring

is comparable to hospital-based cardiac rehabilitation programs.

Two RCTs investigated a number of clinical outcomes of using telehealth for HF

patients (Benatar, Bondmass, Ghitelman, & Avitall, 2003; Jerant, Azari, Martinez, &

Nesbitt, 2003; Jerant, Azari, & Nesbitt, 2001). Benatar et al. investigated the benefits of

telehealth in HF patients’ treatment (n=216) over 3 months after hospital discharge.

Patients in the telehealth group received daily monitoring of their weight, blood pressure,

heart rate and oxygen saturation via a trans-telephonic home monitoring device and were

subsequently treated by a nurse over the telephone. Patients in the home visit group

received six visits over three weeks with discussions focusing on diet, symptom

recognition, and compliance with medication. Vital signs were assessed as needed. The

telehealth group had significantly fewer hospital re-admissions (p≤.001), lower length of

hospital stay (p≤.001), and greater improvements in QoL (p<.01) and self-efficacy

(p<.01) scores after the intervention than those assigned to home visits by the nurse.

Results from the Hospital Anxiety and Depression Scale showed a decrease in distress

scores over time, however the improvement was only significant for the visiting nurse

group (p<.05). There were significant improvements in both groups at the end of 3

months, with a trend towards greater improvement in the telehealth group on all measures

except anxiety and depression. Although no explanations were offered for this finding it

may be that nurses and/or patients may have been more open to addressing emotional

concerns in face-to-face contacts.

17

In a secondary analysis of an RCT, Jerant et al. (2003) compared three groups of

patients with HF on the use of video-consultations (n=13), telephone consultations

(n=12), and home visits (n=12) and found no significant differences between the groups

on health-related quality of life (HRQoL) or medication adherence. The small sample

size and the measurement of adherence by nurse perceived patient compliance with the

regimen are sufficient reasons to warrant cautious interpretation of these results.

Only three clinical trials were identified at the time of this review that included

both randomization and a control group in the evaluation of hypertension treatment using

telemedical technologies. In each of these studies patient blood pressure recordings were

assessed using a home electronic monitor with the transfer of data to a centralized health

centre via telephone modem (Artinian, Washington, & Templin, 2001; Friedman et al.,

1996; Rogers et al., 2001). Blood pressure recordings were saved in a computer database

with the information retrieved and interpreted at a later date by an attending HCP. A

significant reduction in blood pressure was achieved in all instances for telehealth

patients compared to patients receiving usual follow-up care. In their RCT Friedman et

al. (1996) assessed medication adherence and the effectiveness of tele-monitoring of

blood pressure for a group of community residents who were taking anti-hypertensive

medications (n=267). Results revealed that antihypertensive medication adherence

improved 17.7% for patients in the tele-monitoring group versus 11.7% for controls

(p=.03).

The effectiveness of telehealth for monitoring CABG surgery patients at home

during their recovery using RCTs was addressed in three studies. One study evaluated the

impact of a customized computer support program using automated algorithms to

18

electronically tailor home information for recovering CABG surgery patients (n=107)

(Brennan et al., 2001; Moore et al., 2001). Patients were randomized to receive a

HeartCare computer program, an audiotape of recovery information, or routine in-

hospital instruction only. Patients in the HeartCare program were encouraged to access

the computer program as often as needed once they were at home. Outcomes were

assessed at 1, 4, 12, and 26 months during the recovery period. Patients who accessed the

computer program experienced significantly fewer symptoms (p=.03), less physical

dysfunction (p=.02), and less depressed mood (p=.001) across the study period than did

patients in the other two groups.

The two other investigations with CABG surgery patients evaluated the

effectiveness of an electronic device - the Health Buddy® (HB®) - capable of

transmitting health information to a central station for interpretation (Barnason et al.,

2003; Zimmerman, Barnason, Nieveen, & Schmaderer, 2004). Zimmerman and

colleagues utilized the HB® in a pilot study of older adults undergoing CABG surgery to

assess their symptom management after discharge home (n=45; 24 experimental group

and 21 control group). While there were no statistically significant differences between

the control and experimental groups, participants with access to the HB® showed a trend

towards greater improvement in 8 of the 10 most common post-operative complications;

angina, shortness of breath, fatigue, depression, sleep problems, fluttering/rapid

heartbeat, anxiety, and poor appetite. Inadequate power was cited as a possible

contributory factor for the lack of significant findings in this study. The researchers

recommended that further studies with this population and using innovative technology

employ larger sample sizes for helping to assure adequate power to evaluate outcomes.

19

The second study involving CABG surgery patients found significant results for

the primary outcome of self-efficacy (Barnason et al. 2003). Barnason et al. found that

CABG surgery patients who used the HB® (n=35; n=18 telehealth group and n=17

routine care) reported significantly higher self-efficacy scores and improved physical,

general health, and vitality function scores (p<.05) over the 3 month study period than did

patients receiving routine in-patient education. Even though sample sizes for these studies

were small, the results are promising for the use of telehealth within this population.

In summary, there is still much that needs to be understood about clinical

outcomes for patients receiving care by various telemedicine technologies. A limited

number of intervention studies were retrieved that included both randomization and a

control group, and the effectiveness of telehealth interventions varied across different

cardiac conditions. While the effectiveness of telehealth technologies on physiological

variables was encouraging, the results were less compelling for psychological variables

such as anxiety, depression, and HRQoL.

What factors might account for these inconsistent outcomes for telehealth

interventions? One explanation may be that telehealth may not be a good fit for some

individuals. Indeed, Bauer (2001) notes a lack of investigation into the impact of

medicalization of the home environment on the individual and family. It is not known

whether the transferring of health services to the home exerts a negative or positive

effect, and what this means ethically for the individual and family. Research has yet to

identify the type of individual who is most likely to benefit from telehealth interventions.

Moreover, Bauer (2001) indicates that such unprecedented growth of home-based

telemedicine programs in the absence of rigorous scientific evaluation can result in a

20

number of ethical problems. Medicalization of the home environment, an absence of

family-centred frameworks of care as alternatives to patient-centred frameworks, inequity

in the distribution of information and communication services, and the adoption of

telemedicine health services without proper evaluation, are some of the issues that have

arisen with the implementation of telemedicine. In order to justify the continued growth

and expansion of telemedicine, it is recommended that these programs in their various

forms be evaluated in clinical trials (Bauer; Cornford & Klecun-Dabrowska, 2001;

McCarthy et al., 2000).

Telehealth at the Saint John Regional Hospital

Prior to the implementation of the VITAL program at the SJRH, follow-up

service was unavailable to cardiac surgery patients before 6-weeks post-operatively.

Since 1998, the VITAL program has been providing the link to follow-up care in the

early days post-discharge for CABG surgery patients and their caregivers. The service

uses hospital-to-home video-interactive units with the capability of collecting

electrocardiograms (EKGs), blood pressure, and oxygen (O2) saturation readings. The

current program consists of daily “video conferencing” visits with a nurse for 7 days after

discharge for CABG surgery patients and their caregivers. The program was delivered by

1 male and 6 female nurses (3 baccalaureate- and 4 diploma-prepared), who all had at

least 5 years of experience in cardiac care. Because the nurses typically work 8-hour

shifts, a patient receives follow-up from different nurses during the 7-day program.

Prior to discharge from hospital the caregiver is taught how to use the VITAL

equipment in order to access the central service point. During the scheduled daily visits,

which are conducted in audio-video real-time, opportunity is provided for clinical

21

assessment, identification of issues and concerns, clarification and confirmation of

understanding of regimen requirements, and supporting patients and caregivers in their

health care decisions and progress. On day 7 after the last audio-video visit, the caregiver

packs up the equipment and delivers it to a bus station where it is transported to the

SJRH.

The current VITAL program is based on a 7-day follow-up period, though the

original program spanned 14 days. A decision was made to reduce the follow-up period

to 7-days based on data that showed that the majority of problems occurred within the

first week post-discharge. In the interest of accommodating more patients the follow-up

time on the program was reduced. Although official contact with the VITAL program

ends after 7 days, patients and caregivers occasionally will call the VITAL nurse for

assistance after being discharged from the service (personal communication, Krisan

Palmer, January 5, 2004).

SJRH statistics indicate that on average 56 patients undergo cardiac surgery each

month, of which 39 receive VITAL. At any time there are 12-13 patients using VITAL,

with another 4 or 5 caregivers starting the VITAL instruction. Availability of a caregiver

or monitoring unit, length of patient hospital stay, and patient and caregiver consent to

use the service, are some of the criteria that determine who will be offered the VITAL

program. In instances when there are not enough monitoring units to accommodate all

cardiac surgery patients, a recipient is selected. The VITAL nurses usually select patients

who are the “sickest”, or who are likely to have the most post-operative complications.

The VITAL program has 19 available home units, accommodating approximately

70% of eligible cardiac surgery patients. However, no published research exists that has

22

evaluated the effectiveness of this program. Anecdotally, HCPs working with the VITAL

program can cite examples of how the program is assisting patients and caregivers during

their recovery, but empirical evidence to this effect is lacking.

Part III: Theoretical Underpinnings and Conceptual Framework

While the primary aim of the current study was to examine the effect of the

VITAL program on anxiety in CABG surgery patients and their caregivers, with the

secondary aims of assessing its impact on depression symptoms and health care

utilization, other potential effects of the VITAL program were also explored. It was

anticipated that the VITAL program might have indirect influences on anxiety,

depression symptoms and health care utilization by altering perceptions of uncertainty,

personal and treatment control of the illness, support, and conflict with the partner.

Therefore, these variables were assessed as potential mediators of the VITAL program’s

impact on outcomes. Similarly, it was thought that patients’ and caregivers’ responses to

VITAL might be influenced by whether or not individuals were male or female, and/or if

they had a low anxious, repressive, or high anxious coping style. Consequently, the

moderating effects of sex and coping style on responses to the program were assessed.

The subsequent discussion will outline the theoretical underpinnings for the study and

present the organizing framework for the major study variables.

The theoretical framework that influenced the study is a combination of ideas

from Mishel’s Uncertainty in Illness Theory (Mishel, 1981; 1983) and the Mediator-

Moderator framework as articulated by Baron and Kenny (1986). Mishel's Theory

identifies the key concepts that describe how individuals process illness-related events

23

and respond to the illness experience. Overall, the theory provides a cogent explanation

for the effects of the VITAL program on patients and caregivers. Although the major

concepts in the theory guided variable selection, the specific variables chosen as

mediators, moderators, and outcomes were derived from the recent literature, as well as

studies of post-CABG surgery recovery. The Mediator-Moderator framework describes

and probes underlying mechanisms of action for helping explain the relationship(s)

between variables, and/or the processes whereby one variable influences change in

another. The incorporation of this framework helped identify the mechanisms of action

by which VITAL might have impacted the psychological and behavioural adjustment of

CABG surgery patients and caregivers.

VITAL Study Concepts

The four major concepts in Mishel’s theory (1981; 1983), namely structure

providers, uncertainty, adaptation and cognitive capacity were adapted to the VITAL

framework and are detailed below.

According to Mishel (1981; 1983) a structure provider serves as a resource and

may take the form of a credible authority who assists individuals with the interpretation

of perceived uncertainty in the illness experience. In the VITAL study, the structure

providers were the VITAL nurses who conducted daily “virtual visits” with CABG

surgery patients and their caregivers through video telemonitoring and offered

information, guidance and support during the early recovery period (see Figure 1).

Perceived uncertainty is the central concept in Mishel’s theory. It is key to the

process of appraising the illness event, and ultimately influences coping and adaptation.

Uncertainty is often reported by CABG surgery patients and caregivers during the

24

Anxiety (primary)

Depression (exploratory)

Health Care Utilization (exploratory)

VITAL Program

Uncertainty

Personal Control

Treatment Control

Support from Partner

Conflict with Partner

Path 2b

Figure 1: Conceptual Model for the Recovery Experience of CABG Surgery Patients and Caregivers Accessing the VITAL Program

Outcomes

Path 1

Potential Mediators

Path 2a

Potential Moderators

-sex -coping style

Potential Moderators

-sex -coping style

25

recovery period (Knoll & Johnson, 2000; Staples & Jeffrey, 1997; White & Frasure-

Smith, 1995). For the VITAL study several additional concepts were included. Research

indicates that perceived personal and treatment control of the illness are important

concepts to consider when studying cardiac patients’ and family members’ perceptions of

their ability to manage the illness (Weinman, Petrie, Moss-Morris, & Horne, 1996;

Weinman, Petrie, Sharpe, & Walker, 2000). Work on perceived social support and

conflict also suggests that these variables may be influential for psychological adjustment

(Tilden, Nelson, & May, 1990a & b; Tilden, Hirsch, & Nelson, 1994). Moreover, in the

VITAL study, patients’ and caregivers’ perceptions of uncertainty, personal and

treatment control of the illness, and support and conflict were likely to be amenable to the

intervention. Specifically, daily encounters with the VITAL nurse would assist patients

and caregivers to feel more in control of their illness and treatment, more supported, less

likely to experience conflicts with the partner about recovery issues, and less uncertain

about recovery expectations.

Outcomes within Mishel’s framework (1988) are conceptualized broadly as

adaptation and defined as “bio-psychosocial behaviour occurring within persons’

individually defined range of usual behaviour” (p.231). In the VITAL study, the

outcomes of anxiety, depression, and health care utilization were selected based on their

reported frequency of increased occurrence in the cardiac literature for post-CABG

surgery patients and caregivers, as well as the purpose of the VITAL intervention. Given

that VITAL nurses try to alleviate some of psychological distress associated with home

recovery, and a number of psychosocial interventions have effectively reduced anxiety

post-CABG surgery (Buls, 1995; Hartford et al., 2002; Mahler & Kulik, 2002), anxiety

26

was chosen as the primary outcome. While depression and health care utilization are also

problems for post-CABG surgery patients and caregivers, these issues are not specifically

addressed and/or targeted during daily interactions between VITAL nurses and program

recipients. Therefore, depression and health care utilization were assessed as secondary

outcomes. Specifically, it was thought that the daily interactions between patients and

caregivers and the VITAL nurse was an opportunity to discuss concerns and issues,

clarify questions, and make informed decisions for improving recovery. Because

individuals had improved access to a HCP who could assist them through the earliest

days of home recovery, it was believed that program recipients would feel better

emotionally. This would translate into less anxiety and depression for both members of

the dyad, and an improved capability for handling problems associated with recovery.

Furthermore, it was thought that the provision of daily visitation by the VITAL nurse

would allow for the early identification of problems as they occurred, or the prevention of

problems altogether. A reduced utilization of health services was the expected end result.

The process of adaptation to illness described by Mishel is also shaped by the

individual’s cognitive capacity and defined as personal factors that may influence how

the individual appraises the situation. For example, men and women may sometimes

respond differently to the same intervention (McWilliams et al., 2007; Pinquart &

Sorensen, 2006). There is also evidence that individuals who have a low anxious, high

anxious or repressive coping style may react differently to psychological interventions

(Davis et al., 1994; Frasure-Smith et al., 2002). Therefore, sex and coping style of the

patients and caregivers were hypothesized to be important features of the individual’s

repertoire that could influence response to the VITAL program.

27

VITAL Study Mechanisms

Baron and Kenny’s (1986) work on Mediation and Moderation describes the

theory and methods associated with these two approaches that were used in the VITAL

study to clarify for whom and how the intervention worked. In the case of VITAL, it was

not known whether the program directly impacted patients’ and caregivers’ adaptation to

the illness experience, whether the program indirectly influenced adaptation through its

impact on other variables, and/or if strength of the relationships between VITAL and the

potential mediators and outcome variables were influenced by personal variables. The

examination of mediation helped identify if VITAL was directly responsible for

influencing a change in patient and caregiver anxiety, depression, and health care

utilization, or if changes in these variables happened indirectly through perceived

uncertainty, personal and treatment control, and support and conflict. The examination of

moderation further helped determine whether sex and coping style influenced the strength

of the relationships between VITAL and the study variables.

Mediation. A variable is said to function as a mediator to the extent that it

accounts for the relationship between an independent and dependent variable (Baron &

Kenny, 1986). While an individual’s anxiety, depression and health care utilization could

be directly improved by interacting with the VITAL nurse (see Figure 1, Path 1), such

improvements could also occur via an indirect pathway. Through this indirect pathway,

perceived uncertainty, perceived support, perceived conflict with the partner, and

perceived personal and treatment control of the illness could be influenced for the better

(see Figure 1, Path 2a). VITAL users would be expected to feel more supported, less

conflicted, more in control of their illness and treatment, and less uncertain about

28

recovery than individuals not accessing the service. This would result in individuals who

experience less anxiety and depression and use health services more effectively (see

Figure 1, Path 2b). Thus, it was hypothesized that if program participation resulted in a

decrease in anxiety, depression and health care use, the program may have had its impact

through the mediating effects of perceived personal and treatment control, support,

conflict with the partner, and uncertainty.

In order to be considered mediators, perceived uncertainty, perceived support and

conflict, and perceived personal and treatment control of the illness had to meet a number

of conditions: (1) the VITAL program accounted for significant variation in perceived

uncertainty, perceived support and conflict, and perceived personal and treatment control;

(2) variations in each of the mediators accounted for significant variations in anxiety,

depression, and health care utilization; and (3) when the effect of each of the mediators

was controlled, along with the percent change in effect size before and after mediator

adjustment was calculated, a previously significant relationship between the VITAL

program and the outcome variables of anxiety, depression, and health care utilization was

decreased (Baron & Kenny, 1986). All of these relationships were explored in the study.

Moderation. Moderator variables are defined as “qualitative or quantitative

variables that affect the direction and/or strength of the relation between an independent

and dependent variable” (Baron & Kenny, 1986, p.1174.). As indicated previously, it was

anticipated that sex and coping style would affect the strength of the relationship between

the VITAL program and the variables of perceived uncertainty, perceived support and

conflict, perceived personal and treatment control, anxiety, depression, and health care

utilization. In other words, it was anticipated that men and women would make sense of

29

the illness experience differently. Similarly, individuals who coped by monitoring or

repressing events would respond differently to the illness event and the intervention.

Therefore, sex and coping style could have a moderating effect on the VITAL

intervention.

Part IV: Study Variables

In the following section the study variables are discussed in terms of their

theoretical and clinical relevance, along with the results from previous intervention work

when available.

Coping Styles

Recent research that has investigated coping styles suggests that there are some

individuals who do poorly with “therapeutic” interventions that increase the visibility of

the illness situation, whether it is in the form of information about the disease, support, or

monitoring (Boudrez & De Backer, 2001; Frasure-Smith et al., 2002; Watkins, Weaver,

& Odegaards, 1986). Individuals who do not benefit from therapeutic interventions that

bring the illness situation to the forefront have been described as blunters, or repressors

(Miller, 1987; Shaw, Cohen, Doyle, & Palesky, 1985; Shaw, Cohen, Fishman-Rosen, &

Murphy, 1986). These individuals have a preference for avoiding information, and

usually recover better when less information is provided. Individuals who are monitors,

or sensitizers, however, tend to seek out information and experience a better recovery

when provided with considerable information. Blunters tend to minimize, or diminish, the

psychological impact of a threatening event by having the event remain unpredictable,

while monitors cope by seeking information that increases the predictability of the event.

30

The individual’s coping style and its relationship to recovery from illness has

received some investigation in the cardiac population (Boudrez & De Backer, 2001;

Davis, Maquire, Haraphongse, & Schaumberger, 1994; Frasure-Smith et al., 2002;

Peterson, 1991; Watkins et al., 1986), but the results of these investigations have been

mixed. While Peterson found no significant differences between the responses of

monitors and blunters to informational, social or control preparatory treatments, Frasure-

Smith et al. found evidence to the contrary. These researchers observed that post-MI

patients with a repressive coping style who received follow-up nursing care for a year

experienced greater physiological and emotional arousal than post-MI patients not

receiving follow-up care (p=.03). It was speculated that the nursing intervention might

have interfered with the repressors’ usual coping style by focusing on the illness event.

Increasing the visibility of the illness was thought to be distressing for those individuals

who preferred to use avoidance to cope with the situation.

Davies et al. (1994) in their investigation of coping style and its effect on anxiety

also found a significant interaction between cardiac catheterization patients’ coping style

and the type of preparatory information treatment in reducing anxiety levels. Patients

were assigned to receive videotaped procedural modeling information (n=48), videotaped

procedural-sensory modelling information (n=49), or procedural sensory information

booklets (n=48). Results indicated that monitors who received the procedural-sensory

modelling video and blunters who received the procedural modelling video experienced

significant reductions in anxiety (p<.01). The results also revealed that female monitors

and blunters experienced significantly higher state anxiety than their male counterparts

prior to the intervention (p<.05). The researchers concluded that sex is a dispositional

31

factor that affected anxiety and the treatment outcome and recommended that future

investigations of coping style control for the potentially confounding effects of sex.

Only one study was located that examined coping style in CABG surgery patients.

In a prospective study, Boudrez and De Backer (2001) assessed the influence of the three

coping styles (high anxious, repressive, and low anxious) on patients’ psychological well-

being at pre-surgery, 1, 6, and 12 months after surgery (n=330). They found a statistically

significant relationship between coping style and change in psychological well-being

from pre-surgery to 1 year later (p<.001), with significantly greater decreases in anxiety

and depression scores exhibited by patients with a sensitizing coping style. Boudrez and

De Backer recommended the use of psycho-diagnostic evaluations for identifying CABG

surgery patients with repressive coping styles who are at risk for negative psychological

outcomes, and that future research should include development and evaluation of

therapeutic interventions for these patients.

Tailoring interventions to accommodate individual coping preferences remains a

challenge for HCPs, and understanding the impact of coping style on CABG surgery

patients’ recovery remains virtually unexplored. Individual coping style may become

more important as medicalization of the home environment increases and patients and

caregivers are expected to assume greater responsibility in the home. Patients and family

members who cope by monitoring may welcome the presence of telehealth services,

whereas those who cope by avoidance may find themselves exposed to more information

than they desire during the recovery experience. However, until coping style is explored

further in CABG surgery patients, conclusions regarding its effect on recovery cannot be

drawn.

32

Sex

Another important factor that may influence recovery outcomes in cardiac illness is

sex, but the findings from previous research are mixed and remain inconclusive.

Although it is acknowledged that women who undergo CABG surgery are typically older

and have more concurrent illnesses such as diabetes, obesity, and hypertension, than men

(Ai et al., 1997; Koch et al., 2004; Penckofer & Holm, 1990; Wenger, 1990), the

evidence remains conflicting about how well women progress through the recovery

period. While a number of observational studies comparing post CABG surgery recovery

in women and men report worse outcomes for women (Bute et al., 2003; Phillips et al.,

2003; Rankin, 1990; Vaccarino, Abramson, Veledar, & Weintraub, 2002; Vaccarino et

al., 2003), other studies have reported no differences in their recovery (Allen & Xu, 1997;

Ayanian, Guadagnoli, & Cleary, 1995; King, 2000; Stewart et al., 2000).

It has been proposed that womens’ advanced age and increased co-morbidities

result in a more complicated CABG surgery recovery compared to men (Czajkowski, et

al., 1997; Rankin, 1990). Rankin, for example, investigated the early post-CABG

recovery period and found that females were more likely to experience a greater number

of cardiac dysfunctions (p=.05), stay longer in the intensive care units (p=.02), and have a

higher rate of mortality than males.

Poor long-term recovery outcomes post-CABG surgery have also been reported for

women (Bute et al., 2003; Keresztes, et al., 2003; Phillips et al., 2003; Vaccarino et al.,

2002; 2003). Bute et al. found that female patients had significantly worse cognitive

outcomes (p=.04), anxiety (p=.03), and functional capacity (p=.02) than men one year

after CABG surgery. Similarly, Vaccarino et al. (2003) found women to have

33

significantly worse physical functioning 8 weeks after surgery (p<.05) and greater

depressive symptoms (p<.05) compared to men. Women were also more likely to be

readmitted than men (women=20.5%; men 11.0%, p=.005).

These observed differences in recovery outcomes following CABG surgery in men

and women, suggest the need to tailor interventions to be sex-specific and respond to the

unique needs and concerns of these distinct groups. Randomized trials concerning the

efficacy of CABG surgery have usually included only men (VACS Study Group, 1984;

Varnauskas, 1988), or have mainly included men (CASS Principal Investigators, 1983;

Ramasubbu, Gurm, & Litaker, 2001). The underrepresentation of women with cardiac

illnesses in clinical trials, and more specifically in CABG surgery trials, has limited the

generalizability of findings. Indeed, research remains inconclusive as to whether

interventions that work for men are of equal benefit to women (Vaccarino et al., 2002;

2003).

When sufficient numbers of women have been recruited into clinical trials, the

evidence for the efficacy of psychosocial interventions has been mixed (Cossette,

Frasure-Smith, & Lespérance, 2001; Frasure-Smith et al., 2002). The Montreal Heart

Attack Readjustment Trial (M-HART) was undertaken to investigate the effect of a

psychosocial intervention on post-MI prognosis for men and women. Results indicated

that the follow-up nursing intervention did not significantly affect mortality at one year

for men (p=.94), and that cardiac mortality was marginally worse for the women who

received follow-up care than women receiving usual care (p=.06). Additionally, the

results revealed that the intervention only marginally improved anxiety and depression

34

for men in the intervention group (p=.06) and had no impact on these symptoms for

women (p=.66).

In addition to the previously discussed sex differences for the recovering CABG

surgery patient, there has been little investigation into whether the sex of the patient may

impact the caregiving experience. While issues such as monitoring a patient’s condition,

providing comfort and support, requiring more information, and feeling uncertain are all

concerns for caregivers of CABG surgery patients (Knoll & Johnson, 2000; Theobald &

McMurray, 2004), little research exists about the impact of the sex of the patient on the

caregiving experience in this population.

The results of these investigations indicate that patient sex can influence how

individuals present with, and recover from, a cardiac event. Though some attempts have

been made to include sufficient numbers of men and women in clinical trials for cardiac

research, evidence is still inconclusive as to whether factors that improve recovery

outcomes are the same in men and women. Tailoring interventions, especially

psychosocial interventions, to accommodate sex differences in recovery from CABG

surgery remains a challenge for HCPs, and therefore warrants further investigation.

Perceived Uncertainty

Uncertainty has been described as a stressor that may influence coping and

adaptation throughout the CABG surgical experience, with its occurrence starting as early

as the waiting period for surgery. In one qualitative study, it was found that patients

approached CABG surgery with feelings of uncertainty about their future (Lindsay,

Smith, Hanlon, & Wheatley, 2000). Patients generally hoped that surgery would be of

benefit to them but continued to express concerns about whether or not they would

35

survive the surgical procedure, or if improvements in physical health would actually

occur after surgery. Using qualitative and quantitative methodologies in a mixed methods

design, other researchers identified that uncertainty and anxiety were two of the over-

riding issues faced by patients awaiting CABG surgery, with the primary causes of

anxiety being pain, uncertainty, physical incapacity, impending surgery and

dissatisfaction with their treatment (n=70)(Fitzsimons, Parahoo, Richardson, & Stringer,

2003).

Although uncertainty is known to exist pre-operatively it has also been found to

persist post-CABG surgery but may change in nature (King, 1985). King explored the

concerns of patients prior to surgery, the day prior to discharge, and at 3 weeks after

discharge (n=50). She found that concerns for body integrity (p<.01) and life (p<.001)

decreased significantly between pre-op and the day prior to discharge, while the concerns

for future plans and social roles remained stable. As well, the intensity of all the concerns

did not change significantly from the time of discharge until follow-up at 3 weeks. It was

thought that when the outcome of an event was clear, i.e., survival after surgery, the level

of concern decreased. However, when an outcome remained uncertain, i.e., the

resumption of social roles, the level of concern often continued until the outcome became

more certain.

Several studies have investigated the role of uncertainty in CABG surgery

patients and caregivers in the early home convalescence period (Knoll & Johnson, 2000;

Redeker, 1992; White & Frasure-Smith, 1995). Knoll and Johnson undertook a

qualitative study of the experience of caregivers of CABG surgery patients during the

early days of home convalescence (n=8). One of the themes that emerged related to

36

vulnerability and was reflected in the caregivers’ verbalizations of uncertainty about how

to deal with patients’ problems. The caregivers’ lack of knowledge contributed to their

perceived feelings of inadequacy.

Redeker (1992), explored the relationship between uncertainty and coping in

CABG surgery patients at 1 and 6 weeks after surgery (n=129). Uncertainty was

positively related to wishful thinking and avoidance coping at 1 week, and emotion-

focused coping at 1 and 6 weeks (p<.001). At 6 weeks post-CABG ambiguity and

complexity explained most of the variance in wishful thinking and avoidance (p<0.001).

The existence of such relationships highlights the importance of emotion-focused coping

for CABG surgery patients when dealing with uncertainty. The results further suggest

that the persistence of uncertainty at 6 weeks post-CABG places a strain on individuals,

which may negatively impact psychosocial adaptation.

White and Frasure-Smith (1995) compared uncertainty and psychological stress in

CABG surgery patients (n=25) with those who had undergone angioplasty (n=22) at 1

and 3 months after treatment. They found that although uncertainty was experienced in

both groups of individuals, angioplasty patients exhibited significantly greater uncertainty

(p<.05). Angioplasty and CABG surgery patients who perceived high social support had

significantly lower uncertainty than those perceiving less social support (p<.05). In both

groups, patients reported more symptoms of psychological distress at 1 month than at 3

months (p<.01).

Uncertainty exists throughout the pre- and post-operative phases of the CABG

experience. However, research that has explored this concept in the CABG population is

mainly descriptive (King, 1985; Redeker, 1992; Staples & Jeffrey, 1997; White &

37

Frasure-Smith, 1995) or qualitative in nature (Knoll & Johnson, 2000; Lindsay et al.,

2000). No RCTs were found whose purpose was to try to reduce uncertainty in CABG

surgery patients. Furthermore, there were no studies that investigated the impact of

telehealth on uncertainty.

Previous work suggests that uncertainty is an issue for patients and caregivers

across the entire CABG experience. Therefore, it is necessary to develop and test

interventions that may effectively assist individuals with their concerns. It was believed

that daily follow-up nursing visits provided by the VITAL program might serve to

decrease feelings of uncertainty about the events of recovery, which in turn might reduce

anxiety, depression, and the need for individuals to seek further assistance from the

health care system. It was expected that individuals in the VITAL program would

perceive less uncertainty compared to individuals not receiving the service. It was also

hypothesized that changes in perceived uncertainty would mediate changes in anxiety and

depression, and use of health care services.

Perceived Illness Control

Personal control, perceived control, perceived personal control, and locus of

control are terms used to describe perceptions of how much influence individuals believe

they have over illnesses and health situations (Bohachick et al., 2002; Goldsteen, Counte,

& Goldsteen, 1994; Katz, Yelin, Eisner, & Blanc, 2002; Taylor, Helgeson, Reed, &

Skokan, 1991; Wassem, 1991). A standard definition of the term “perceived control”

does not exist, nor has the concept been operationalized using consistent measures. For

the purpose of this study, the definition used by Weinman et al. (1996) was used. These

researchers define perceived illness control as individual’s perception of how one can

38

control, or recover from, illness. The definition includes two components; personal

control or self-efficacy beliefs, and beliefs in treatments and recommended advice.

According to Weinman et al., both components of perceived control should be assessed

in order to fully capture the individual’s perception of control of the illness.

The presence of a chronic illness, such as cardiac-related problems, can result in

feelings of loss of perceived control over health (Fowers, 1992). As well, there is

increasing agreement among researchers and clinicians that control is a critical variable

affecting individual psychological health and well-being (Shapiro, Schwartz, & Astin,

1996). Research across a variety of illness groups including patients with breast cancer

(Taylor, Lichtman, & Wood, 1984), heart transplants (Bohachick et al., 2002), arthritis

(Nicassio et al., 1985), and multiple sclerosis (Wassem, 1991), has revealed positive

relationships between perceived control and physical and emotional adjustment. Though

research concerning perceived control in cardiac patients remains limited, similar

relationships have been reported between perceived illness control and emotional

adjustment (Affleck, Tennen, Croog, & Levin, 1987; Bohachick et al., 2002; Dracup et

al., 2003; Johnson & Morse, 1990; Moser & Dracup, 1995; 2000; Taylor et al., 1991),

while the evidence for such a relationship between perceived control and physical

recovery is less clear.

A number of other quantitative investigations of perceived control have been

conducted with MI, HF, and CABG surgery patients and have examined the influence of

control on psychological adjustment. The results of these studies suggest a relationship

between perceived illness control and emotional adjustment (Affleck et al., 1987; Dracup

et al., 2003; Moser & Dracup, 1995; Taylor et al., 1991). For example, in a longitudinal

39

comparative survey (n=176), Moser and Dracup found that at 6 months post cardiac event

there were significant differences in psychosocial recovery between patients with low and

high feelings of control. Results indicated that patients with high feelings of control at

baseline were less anxious (p=.002), less depressed (p=.001), less hostile (p=.02), and

had better psychosocial adjustment (p=.01) compared to patients with low feelings of

control.

Taylor et al. (1991) used a longitudinal study to investigate the perceptions of

control and adjustment in cardiac patients (n=60). The sample was comprised of patients

with a history of MI, angina, CABG surgery, valvular heart disease, recurrent ventricular

arrhythmias and cardiomyopathy. Patients were assessed at 2 weeks, 3 months, and 6

months after enrolling into the study. Structural equation modelling revealed that all of

the paths in the model for control and anxiety were statistically significant (p<.05), with

the exception of a path between control at 2 weeks and anxiety at 3 months. The model

for control and depression also indicated significant pathways (p<.05), with the exception

of control at 3 months and depression at 6 months. It was concluded that perception of

control led to reduced anxiety and depression rather than anxiety and depression leading

to low perception of control.

In another study, Dracup et al. (2003) investigated whether feelings of perceived

control were associated with less anxiety, depression and hostility in patients with HF,

and if demographic and clinical characteristics of patients with high and low perceived

control differed (n=222). Patients with high perceived control experienced less anxiety

(p=.001), depression (p=.001), and hostility (p=.001) than those with low perceived

control. The clinical variable of 6-minute walk was the only variable to make a

40

significant contribution to the prediction of anxiety (p=.02) and depression (p=.001);

patients with high perceived control had significantly greater 6-minute walking distances

and less anxiety and depression than patients with low perceived control. Demographic

variables such as age and sex did not contribute significantly to the prediction of anxiety,

depression, or hostility. The authors recommended that clinical trials are needed to test

interventions to improve perceived illness control in HF patients.

Only one RCT was found that investigated the effect of an intervention to

increase perceived control in spouses of cardiac patients (Moser & Dracup, 2000). A

cardiopulmonary resuscitation (CPR) training course was given to 196 spouses who were

randomly assigned to either a control group (n=79), a social support-CPR group (n=56),

or a risk factor education-CPR group (n=61). One month after receiving the program

perceived control increased significantly for the spouses in both groups who had received

CPR training compared to the spouses in the control group (p=.01). No significant

differences were identified between the two CPR training groups on perceived control.

Spouses with high perceived control had the lowest levels of anxiety (p=.002), depression

(p=.001), and hostility (p=.05) after one month of receiving their training.

This review of perceived illness control in the cardiac population has revealed that

though a positive relationship between perceived control and psychological adjustment is

likely to exist, research in this area remains limited. The majority of the studies

conducted with cardiac patients were non-experimental. No research has evaluated

telehealth’s effect on perceived control.

The VITAL program includes the patient and caregiver as active participants in

the recovery experience, encourages the expression of concerns and problems, and

41

provides information and support to deal with the issues. Therefore, it seemed plausible

that the VITAL program would enhance patients’ and caregivers’ perception of control

over the illness. It is likely that through an increase in the perception of illness control,

patients and caregivers may feel less anxious and depressed, and become better at

managing issues associated with recovery. Since the presence of cardiac disease can

involve both modifiable and non-modifiable risk factors (Heart & Stroke Foundation of

Canada, 2003), it was important to assess perceptions of personal and treatment control

for patients and caregivers in this study. Therefore, it was postulated that changes in

perceived personal and treatment control would mediate changes in anxiety and

depression, and levels of health care utilization.

Perceived Support

Lack of social support has been associated with an increased risk of morbidity and

mortality in patients with coronary heart disease (CHD) or after a MI (Berkman, Leo-

Summer, & Horwitz, 1992; Case et al., 1992; Ruberman, Weinbalt, Goldberg, &

Chaudhary, 1984). Social isolation and a lack of emotional support have also been found

to be significant predictors of an increased risk of cardiac death or recurrent MI during

the early months of recovery. In their study, Berkman et al. (1992) found that patients

without a source of post-MI support had twice the risk for re-infarction during the first 6

months of recovery than those who had a source of support.

Whereas a lack of support can contribute to negative outcomes after a cardiac

event, the presence of support has frequently been associated with better pain control and

reduced length of hospitalization (Kulik & Mahler, 1989), reduced psychological distress

(Fontana, Kerns, Rosenberg, & Colonese, 1989; King, Reis, Porter, & Norsen, 1993;

42

Kulik & Mahler, 1993), higher HRQoL (Bosworth et al., 2000; Kulik & Mahler, 1993),

and improved compliance with regimen requirements (Halfmann, 2000; Kulik & Mahler,

1993). However, and contrary to the positive effects of support on health outcomes, it is

also recognized that social support may not always be perceived as beneficial and/or

helpful by the intended recipients (Tilden & Galyen, 1987; Tilden et al., 1994). Research

has confirmed that significant amounts of personal stress often arise though interpersonal

relationships and the effects of conflict can sometimes be deleterious for psychological

health (Tilden et al.., 1990a & b; Tilden et al., 1994).

Different sources of support have been investigated in cardiac patients (Halfmann,

2000; Kulik & Mahler, 1989; Meagher, Gregor, & Stewart, 1987; Trelawny-Ross &

Russell, 1987; White & Frasure-Smith, 1995). Kulik and Mahler examined the

relationship of spouse support and the recovery of CABG surgery patients (n=56).

Married patients with higher levels of support during hospitalization required less pain

medication (p=.03) and were released sooner from the surgical intensive care unit (p=.02)

than married patients experiencing lower levels of support. Trelawny and Russell

investigated the determinants for a successful recovery after MI and found that support

provided from the family physician (r=.36; p<.05) was a significant factor in patient

rehabilitation (n=31). Likewise, peer support has been found to positively impact

patients’ readiness for CABG surgery, their motivation for rehabilitation, and adherence

to a prescribed medical regimen (Colella & King, 2004; Halfmann, 2000; Meagher et al.).

Several RCTs have investigated whether supportive interventions delivered by

HCPs influence patient recovery after a cardiac event. The results of these studies have

varied (Frasure-Smith et al., 1997; Gallagher, McKinley, & Dracup, 2003; Hartford et al.,

43

2002; Jones & West, 1996; Thompson, 1989; Tranmer & Parry, 2004). Thompson

implemented an in-hospital nursing support program for first time MI patients and their

partners (n=60) and showed positive results at 24 hours and 5 days after hospital

admission. A structured support and education package was provided for dyads regarding

the patients’ illness and expected recovery. The intervention resulted in decreased anxiety

(p<.0005) and depression (p=.01) for patients, and decreased anxiety (p=.01) for partners

5 days after admission. The intervention did not significantly affect the level of

depression for partners (p>.10).

However, studies conducted after hospital discharge by Frasure-Smith et al.

(1997) and Jones and West (1996) with large post-MI patient samples (n=1376; n=2328),

did not find that supportive interventions improved patient psychological distress and

mortality rates. For example, Frasure-Smith et al., found that a nursing intervention

designed to reduce psychological distress and mortality in recovering MI patients had no

overall impact on survival, anxiety, and depression after one year. In contrast, the

ENRICHD study (Writing Committee for the ENRICHD Investigators, 2003), which was

a cognitive-behavioural therapy intervention designed to reduce depression and enhance

social support in MI patients who were depressed or who had low levels of support

(n=2481), reported a positive effect on depression and perceived levels of social support

(p<.001). However, the impact on overall mortality was not significant.

Social support interventions with CABG surgery patients have also had varied

success. Hartford et al. (2002) provided a supportive telephone intervention to CABG

surgery patients and their partners (n=131) after discharge. At 3 days post-discharge

patients and partners were significantly less anxious than individuals in the control group

44

(ps≤.05). In contrast, Gallagher et al. (2003) found no significant effect of a telephone

counselling intervention on women’s anxiety and depression at 12 weeks after CABG

surgery (n=196). Similarly, Tranmer and Parry (2004) in their investigation of an

advanced practice nursing telephone intervention on CABG surgery recovery also found

no significant effect on improved HRQoL, symptom distress, and decreased health care

utilization (n=200).

This review has illustrated that the absence of support can be associated with

worse recovery from cardiac events, interpersonal relationships can be both helpful and

costly in terms of the conflict that they might evoke with the partner, and the provision of

support from a health professional is not necessarily always useful. Based on the results

of RCTs that have evaluated the effectiveness of supportive interventions delivered by

HCPs, the evidence supporting the effectiveness of such interventions in MI patients is

inconclusive at the present time, and is, in fact, less robust for CABG surgery patients.

Furthermore, information is lacking on patient perceptions of support and conflict, and

the impact that such perceptions might have on the recovery process.

The VITAL program is organized to encourage patients and caregivers to discuss

problems or concerns that they may be experiencing during their encounters with the

nurse. Participants also have “call in” access for problems that arise outside of the

scheduled visits. By clarifying issues, concerns, and patient/caregiver divergent views

about the illness and treatment regime, partners in the VITAL group may be a better

support to each other. It was further anticipated that when the VITAL patients and

caregivers perceive greater support they may feel better emotionally and may be better

able to deal with problems and concerns that may occur.

45

Anxiety

Anxiety has been described as an unpleasant emotional state that consists of

consciously perceived feelings of tension, apprehension, nervousness, worry, and

associated arousal of the autonomic nervous system (Spielberger et al., 1983). Anxiety is

a frequently reported psychological problem for patients and caregivers during the pre-

and post-operative CABG experience (King & Parinello, 1988; McCrone et al., 2001;

Moore, 1994). It has also been found to last as long as 6 months to a year post-CABG

surgery for some patients and their caregivers (Magni et al., 1987). The presence of

psychological problems such as anxiety, before and during recovery from CABG surgery,

has been associated with impaired cognitive function (Khatri et al., 1999), sleep

disturbances and emotional distress (Edell-Gustafsson & Hetta, 1999; Edell-Gustafsson,

Gustavsson, & Yngman, 2003), and poor psychosocial outcomes (Grossi, Perski, Feleke,

& Jakobson, 1998). In fact, McCrone et al. (2001) suggests that psychological problems,

such as anxiety, are as important as physical problems and comorbidities for influencing

patients’ functional abilities, QoL, and length of hospital stay. While anxiety is frequently

acknowledged as a problem after CABG surgery, interventions to reduce its incidence

and severity have had inconsistent results.

A total of 25 intervention studies were reviewed that attempted to reduce anxiety

post-CABG surgery. The majority of the studies were RCTs focusing on patient anxiety,

with less than half reporting significant results (Anderson, 1987; Ashton et al., 1997;

Barnason, Zimmerman, & Nieveen 1995; Beckie, 1989; Buls, 1995; Cupples, 1991;

Hartford et al., 2002; Ku, Ku, & Ma., 2002; Parent & Fortin, 2000; Thomas, 1995). Only

three of the studies evaluated an intervention to reduce anxiety in patients and caregivers

46

post-CABG, and two of these demonstrated significant results (see Appendix A). No

RCTs were found that investigated the influence of telehealth on anxiety in CABG

surgery patients and their caregivers.

Interventions to reduce anxiety in CABG surgery patients demonstrated

significant results in the post-operative and early discharge period (Anderson, 1987;

Ashton et al., 1995; Barnason et al., 1995; Beckie, 1989; Buls, 1995; Cupples, 1991;

Hartford et al., 2002; Ku et al., 2002; Parent & Fortin, 2000; Thomas, 1995). Non-

significant findings were reported in studies that measured anxiety more than 6 weeks

post-discharge. This suggests that the interventions may not exert a long-term effect on

anxiety. The State Trait Anxiety Inventory (STAI) was the most frequently used measure

for assessing anxiety and 50% of the studies that used the measure reported significant

results. This suggests that the STAI may be a useful measure for assessing the

effectiveness of interventions in reducing anxiety in recovering CABG surgery patients.

The type of interventions to reduce anxiety ranged from written material, teaching

sessions, slide/tape programs, audiotapes, videotapes, home visits from professionals,

visitation with similar others, and telephone follow-up at home. Significant results were

found for the interventions involving real-time interactions with a knowledgeable other,

either by telephone or face-to-face. In studies involving both the patients and caregivers

similar reductions in anxiety were found. For example, Buls (1995), investigated the

effect of home follow-up visits, by a nurse, with CABG surgery patients and their

spouses after discharge from hospital (n=60). A reduction in anxiety for both members of

the dyad was evident at days 2 and 7 (p<.05). Similarly, Hartford et al. (2002) used

telephone follow-up for patients and caregivers (n=131) during the home convalescence

47

period and found a significant reduction in anxiety for patients at day 3 after discharge.

The treatment group had a significantly higher proportion of patients classified with

minimal anxiety (60.7% vs 42.6%) and a lower proportion with greater than minimal

anxiety (39.3% vs 57.4%) than the control group (p<.04). The treatment was also

effective for caregivers, with the treatment group demonstrating lower anxiety at day 3

and week 4 after discharge compared to the controls (p<.05).

One of the roles of the VITAL nurse at the SJRH is to assist CABG surgery

patients and caregivers with issues and concerns during their recovery. Follow-up contact

with a nurse during the early days at home allows for identification of complications, and

for patients and caregivers to obtain answers to questions that they may have regarding

their care. Immediate access through a 24-hour nurse-assisted audio-video line is

available whenever patients and caregivers need to inquire about health-related concerns.

It was expected that these communications with VITAL would help to alleviate the

anxiety experienced by the patient and caregiver during their initial days at home.

Although no RCTs were found that investigated the effects of telehealth on

anxiety as a primary outcome in the CABG population, almost half of the studies

investigating the influence of support and educational interventions have reported a

significant reduction in anxiety in CABG surgery patients in the early recovery period. In

view of the considerable research that has identified anxiety as a problem for patients and

caregivers recovering from CABG surgery, and the belief that the VITAL program may

help alleviate psychological distress associated with early home convalescence, anxiety

was chosen as the primary outcome variable in this study.

48

Depression

Depression is common among patients with cardiac disease, with estimates of

prevalence between 16-23% for major depression and slightly higher for more minor

forms of depression (Lespérance & Frasure-Smith, 2003). Depression has been defined as

symptoms that meet established clinical criteria for depression as measured by validated

questionnaires or standardized psychiatric interviews. While questionnaires measure

symptoms of depression, standardized interviews use the Diagnostic and Statistical

Manual (DSM) criteria to establish a diagnosis (Thombs et al., 2006). Individuals

diagnosed with major depression will have had depressed mood or loss of interest

combined with specific patterns of cognitive and somatic symptoms, i.e. changes in

weight and appetite, sleep disturbances, fatigue, impaired concentration, and thoughts of

death or suicide (American Psychiatric Association, 1994). These symptoms must have

occurred for at least two weeks and must have been severe enough to cause impaired

functioning.

Although depression has received less attention in the CABG population than

with other cardiac populations, reports indicate that clinical depression may exist in 50%

of patients awaiting CABG surgery and in over 50% of patients up to 6 months after

surgery (Burg & Abrams, 2001; White & Frasure-Smith, 1995). Similarly, Pignay-

Demaria et al. (2003) estimated the prevalence of depression to be between 27% and 47%

in patients awaiting surgery and between 19% and 61% after surgery. Spouses are not

immune. They also experience anger, anxiety and depression during their partner’s

recovery from CABG surgery (Gilliss, 1984: O’Connor, 1983; Stanley & Frantz, 1988).

49

Depression is associated with a significantly increased risk of poor prognosis in

cardiac disease (Sirois & Burg, 2003). A number of studies have found depression to be

predictive of morbidity and mortality in patients after MI (Frasure-Smith, Lespérance, &

Talajic, 1993; Lespérance & Frasure-Smith, 2003). Depression has been found to predict

angina, MI, repeat CABG surgery, and cardiac death in CABG surgery patients at 6, 12,

and 24 months after surgery (Blumenthal et al., 2003; Burg, Benedetto, Rosenberg, &

Soufer, 2003; Connerney et al., 2001). Given the relationship between depression and

adverse cardiac outcomes it is imperative to identify interventions that effectively address

the problem.

A total of 19 studies tested interventions on depression post-CABG, of which 14

were RCTs. Four RCTs reported significant reductions in depression for CABG surgery

patients (Anderson, 1987; Cupples, 1991; Hwang, Chang, Ko, & Lee, 1998; Moore et al.,

2001). Spouses and/or caregivers were included in only two studies (Lenz & Perkins,

2000; Mahler & Kulik, 2002), and in both instances the interventions were not effective

(see Appendix B). As well, only one RCT was identified that used telehealth web-based

communication and assessed its impact on depression for CABG surgery patients (Moore

et al.). In this 3-group RCT it was found that patients who accessed the web-based

intervention, the HeartCare program, experienced significantly less physical dysfunction

(p<.02), fewer symptoms (p<.03), and less depressed mood (p<.001) than did patients

accessing either audio-taped information or usual care (n=50 HeartCare group; n=50

audiotape group; n=40 usual care group). No studies were found, however, that assessed

the impact of such interventions for the caregivers of CABG surgery patients.

50

Depression in CABG surgery patients and their caregivers can persist long after

initial recovery from surgery and is an independent prognostic factor for mortality,

morbidity, and readmission after surgery (Burg et al., 2003; Connerney et al., 2001; Saur

et al., 2001). The evidence for the effectiveness of interventions for decreasing

depression in CABG and MI patients is mixed at the present time. Future investigation

needs to focus on developing and testing interventions that may effectively address the

emotional issues facing cardiac patients and their families. It was anticipated that in their

contact with the VITAL nurse, patients and caregivers would receive emotional support,

encouragement, and direction that might positively influence their emotional well-being

and result in less depressive symptoms for both members of the dyad.

Health Care Utilization

In recent years increased attention has focused on the utilization of health

services, with the goal of reducing health care expenditures (Bohmer et al., 2002). One

way of addressing budget concerns has been through a reduction in patient length of

hospital stay (LOS). This has resulted in a change of LOS for cardiac surgery patients

from 9 days to approximately 4.5-6 days (Bohmer et al.; Theobald & McMurray, 2004).

The implication of this decreased LOS is that many problems that were previously

identified during hospitalization are now emerging after patients are discharged home.

There are few statistics on the percentage of CABG surgery patients re-accessing

health care services, or on the number of re-admissions to hospital after discharge

(Stewart et al., 2000). However, available reports indicate that readmission rates within

30 days of hospital discharge can range from 9.8% to 24.5% (Ferraris, Ferraris, Harmon,

& Evans, 2001; Sabourin, & Funk, 1999; Stewart et al). At the SJRH in New Brunswick

51

in 1997, 32.3% of discharged cardiac surgery patients required emergency services and

18% required re-admission during the first 6 weeks after surgery (n=167) (Brown &

Bass, 1998). These statistics raise the question of whether early discharge results in true

health care savings.

Researchers have tried to predict the types of CABG surgery patients and

problems that will result in an increased rate of re-access and re-admission to hospital

(Burg et al., 2003; Ferraris et al., 2001; Sabourin & Funk, 1999; Stewart et al., 2000).

CABG surgery patients at risk to re-access services or who require re-hospitalization

have the following profile: a history of diabetes, atrial fibrillation, chronic lung problems,

are female, depressed, and live at an increased distance from the hospital (Burg et al.;

Stewart et al.). They are likely to seek medical attention for problems such as wound

infections, angina, MI, arrhythmias, renal insufficiency, and HF.

A number of RCTs have examined the effect of interventions on health care

utilization for patients with cardiac illnesses (Cossette et al., 2001; Harrison et al., 2002;

Krumholz et al., 2002; Naylor et al., 1999; Riegel et al., 2002). The majority of the

interventions were delivered by nurses and provided education and support to patients.

Most of the studies involved patients with HF, with fewer studies including MI (Cossette

et al.), or CABG surgery patients (Naylor et al.). Two RCTS assessed the impact of a

telehealth intervention on HF patients (Benatar et al., 2003; Jerant et al., 2001). However,

no RCTs were found that investigated the effects of telehealth on health care utilization in

CABG surgery patients.

RCTs that have assessed the effect of an intervention on health care utilization for

HF patients have generally been effective in reducing patients’ re-access to health

52

services and re-hospitalizations (Harrison et al., 2002; Krumholz et al., 2002; Riegel et

al., 2002). For example, Riegel et al. assessed the effectiveness of a standardized nurse

case-management telephone intervention on resource utilization for HF patients (n=358).

A software program guided nurses in providing follow-up care to patients. Results

indicated that the number of HF hospitalizations was 45.7% lower in the intervention

group at 3 months (p=.03) and 47.8% lower at 6 months (p=.01) compared to patients

receiving usual care. Multiple readmissions (p=.03) and HF hospital days (p=.03) were

also significantly lower in the intervention group at 6 months after discharge.

Fewer studies have examined the effect of interventions on health care utilization

for CABG surgery patients. One study assessed the effect of a home follow-up

intervention on health care utilization in an elderly group of patients with MI, HF, CABG

surgery, angina, orthopaedic problems, large and small bowel procedures, or respiratory

problems (n=343) (Naylor et al., 1999). The intervention, which involved a

comprehensive discharge plan and home follow-up protocol, showed a significant effect

on the number of multiple readmissions (p=.01) and hospital days per patient (p<.001) at

6 months. Although CABG surgery patients comprised less than 14% of the sample, there

was evidence that the intervention had an effect on health care utilization for this group

of patients.

The two RCTs that evaluated telemedical follow-up interventions with HF

patients also showed reductions in patients’ reaccess of hospital services. Jerant et al.

(2001) compared three groups of patients on the use of video-consultations (n=13),

telephone consultations (n=12), and home visits (n=12). Results indicated that the costs

related to HF admissions were 86% lower for the video group ($5,850) and 84% lower

53

for the telephone consultation group ($7,320) as compared to patients receiving home

visits ($44,479). However, the between group differences were not statistically

significant. Both of the intervention groups had significantly fewer HF-related emergency

visits (p=.03) and costs (p=.05) than the group receiving home visits. It was concluded

that home telecare may not offer benefit beyond telephone follow-up and is more

expensive. The researchers suggested that the small sample size employed in the study

may have contributed to the lack of significant differences between the groups and

recommended that similar studies be conducted using larger numbers of subjects. In

another study, however, the use of telemedical communication was found to significantly

affect health care utilization. Benatar et al. (2003) found significantly lower hospital re-

admissions (p≤.001) and length of hospital stay (p≤.001) at 3 months after discharge for

HF patients receiving nursing services by telehealth (n=216) compared to those receiving

face-to-face home visits.

This review has indicated that CABG surgery patients experience a number of

problems during their recovery that can necessitate reaccess to health care services.

Interventions to reduce reaccess rates in HF and MI patients generally have been

successful. Similar results were found for HF patients receiving follow-up services via

telehealth. However, little has been done to evaluate whether such interventions are

beneficial for CABG surgery patients who have a different recovery trajectory.

The VITAL program was initiated, in-part, to address the 32.3% re-access rate of

CABG surgery patients to ER services at the SJRH therefore, it was important to

determine whether the program achieved one of its main objectives. It was hypothesized

that daily interactions with the VITAL nurse would enable early detection of problems.

54

The interactions would also likely provide education and support, such that patients

would become well informed about their post-op recovery, and be better able to detect

and manage problems that might arise. Similarly, it was anticipated that the education

and coaching provided to the caregiver during the daily exchanges would assist in

providing the caregiver with the knowledge and observational skills necessary to manage

questions and problems as recovery progressed. Together these strategies were thought to

be likely to promote better recovery and circumvent the need for re-hospitalization.

Summary

The use of telemedicine technologies for the delivery of patient care is a relatively

new area of inquiry for which there is still much that needs to be understood. The limited

number of intervention studies that have been published, and the fact that the

effectiveness of such interventions was mixed, is justification for further investigation of

telemedicine modalities for the delivery of patient care. The research for this dissertation

was an opportunity to investigate the effect of a program of real-time video-consultation

on psychological outcomes of patients and caregivers as they recovered after CABG

surgery, and at the same time explore the potentially moderating effects of two variables -

coping style and sex - that have been found to influence recovery from a cardiac event.

55

Part V: Research Question and Hypotheses

Based on this review of the literature, the identified conceptual framework for the

research, and the chosen study variables, this study will answer the following research

question and test the following primary hypotheses:

Research Question

Do CABG surgery patients and caregivers who participate in the VITAL program

show significantly greater improvement from pre-surgery to the first three weeks after

hospital discharge in the variables that operationalize constructs in Mishel’s Uncertainty

in Illness Theory including: mediating variables (perceived uncertainty, perceived illness

control, perceived support) and outcome variables (anxiety, depression, and health care

utilization) than do CABG surgery patients and caregivers receiving usual care?

Primary Hypotheses

1. CABG surgery patients who participate in the VITAL program will have a

significantly greater decrease in anxiety between entry into the program and at 3

weeks after discharge from hospital as compared to CABG surgery patients who

receive usual care.

2. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater decrease in anxiety between entry into the program and at

3 weeks after discharge from hospital as compared to caregivers of CABG surgery

patients who receive usual care.

Exploratory Hypotheses

Twenty-nine exploratory hypotheses for the patient and 23 exploratory

hypotheses for the caregiver (see Appendix C) were also examined.

56

CHAPTER 3

METHODS

Purpose

The overall purpose of this study was to examine the effects of the VITAL

program on the recovery outcomes of patients and caregivers who underwent CABG

surgery. The principal aim was to determine whether or not patients and caregivers who

went home using the VITAL program differed in anxiety, depression symptoms, and use

of health care services from patients and caregivers who did not have access to the

service. As well, if the VITAL program improved outcomes it was to be determined

whether the program’s impact could be explained by changes in patients’ and caregivers’

perceptions of uncertainty, illness control, and support/conflict.

Design

The study was a RCT in which 182 eligible CABG surgery patients and their

caregivers were randomly assigned to participate in the VITAL program (telehealth) or to

receive routine cardiac instruction (standard care). Following the provision of informed

consent, patients and caregivers completed individual telephone baseline assessments the

day prior to the planned surgery (see Table 1), and were then randomly assigned to

telehealth or standard care. Randomization was stratified by the sex of the CABG surgery

patient. Follow-up telephone interviews were completed with both patients and

caregivers on the 5th day and 3 weeks after discharge from hospital. All interviews were

carried out with the investigator (LK) blind to the intervention group. Participants were

cautioned not to divulge their group membership to the investigator.

57

Table 1: Table of Assessments

Person Responsible

Pre- Surgery

During Admission

Hospital Discharge

5 Days Post-Discharge

3 weeks Post-Discharge

After Study

Eligibility Assessment LK X

Informed Consent LK X

Baseline call to patient; demographic information, S-STAI, T-STAI, CESD-10, MUIS-C, MCSDS, IPQ-r subscales, IPRI

LK X

Baseline call to caregiver; demographic information, S-STAI, T-STAI, CESD-10, MUIS-FC, MCSDS, IPQ-r subscales, IPRI

LK X

Randomization Assignment

VITAL or Evening Nurse

X

Cardiac Instruction

Cardiac Nurse

X X

VITAL Instruction

VITAL Nurse X

VITAL Program

VITAL Nurse X X

1ST follow-up call to patient; S-STAI, CESD-10, MUIS-C, IPQ-r subscales, IPRI

LK X

1ST follow-up call to caregiver; S-STAI, CESD-10, MUIS-FC, HCU Data, IPQ-r subscales, IPRI

LK X

Final follow-up call to patient; S-STAI, CESD-10, MUIS-C, IPQ-r subscales, IPRI

LK X

Final follow-up call to caregiver; S-STAI, CESD-10, MUIS-FC, HCU Data, IPQ-r subscales, IPRI

LK X

Patient medical data from hospital chart

LK X

Data on VITAL telephone calls

LK X

58

Patient Selection Criteria

Inclusion Criteria. To be eligible for inclusion in the study, patients had to meet

the following criteria: (1) the patient had to be undergoing elective, first-time CABG

surgery. He/she was either hospitalized and waiting for CABG surgery, or was admitted

to hospital for elective surgery after being on the surgical wait-list; (2) there needed to be

a caregiver available and present on admission and during the patient’s hospitalization;

(3) there had to be a telephone in the home; (4) there had to be a grounded electrical

outlet, or three-prong plug outlet, in the home; (5) the patient and caregiver needed to

speak and understand English and be cognitively able to participate in the interviews; (6)

both the patient and caregiver were likely to adhere to the VITAL program; and (7) the

patient and caregiver both consented to participate. This information was determined

from a nursing history conducted during the admission process and prior to the

determination of eligibility for the VITAL program.

While several of the inclusion criteria are self-evident, recruitment was limited to

first-time CABG surgery patients because the recovery process is different than for repeat

CABG surgery. Patients who experience repeat CABG surgery have a higher peri-

operative risk and worse long-term outcome than patients undergoing CABG surgery for

the first time (Sajja et al., 2005; Weintraub et al., 1995). It was also necessary to have a

caregiver available after surgery and prior to discharge as this was the time scheduled for

the instruction and learning of the telehealth equipment when telehealth was the

intervention group assignment. Grounded electrical outlets in the home were necessary in

order to abide with provincial regulations.

59

Exclusion Criteria. Patients scheduled for valve replacement surgery at the same

time as CABG surgery were not eligible for the study. The rationale for this decision was

based on the increased mortality and increased rates of post-operative complications in

patients with valvular heart disease (LeBoutillier & Disesa, 2003; Kay et al., 1985).

Because these patients are often sicker post-operatively and/or need extra home care

follow-up, it was decided to recruit patients undergoing only CABG surgery. In addition,

if an attending physician believed it was necessary for a patient to have the VITAL

program upon discharge, then that patient and his/her caregiver were not eligible.

Recruitment and Randomization

Recruitment. The investigator worked with the seven nurses in the VITAL

program to recruit subjects into the study. On the day prior to the scheduled CABG

surgery when the surgical list became finalized, a patient’s eligibility for study inclusion

was determined. Once eligibility was established, the patient and caregiver were

approached by one of the nurses working with the VITAL program who sought

permission for the investigator to meet with the patient and caregiver to explain the study

(see Appendix D). If they agreed, both were approached by the investigator and she

explained the purpose of the study and the extent of participation required (see Appendix

E).

Randomization. A patient-caregiver dyad was randomly assigned to either the

telehealth or standard care group after the baseline interviews were completed. A

stratified, permuted randomized block design was used whereby patient-caregiver dyads

for each sex of patient were assigned with equal probability to the telehealth or standard

care groups (Friedman, Furberg, & DeMets, 1998; Meinert, 1986). Permuted block

60

randomization was chosen to avoid serious imbalances in the numbers of participants

assigned to each group. Blocked randomization ensured that at no time during the

randomization process was the imbalance of participants in the groups large and that at

certain points the number of participants in each group would be equal. Similarly,

stratification by sex ensured that the numbers of males and females who were

randomized to the telehealth and standard care groups remained closely balanced

(Friedman et al.; Meinert).

The permuted blocks for randomization in the study were of varying sizes and

were computer-generated by a statistician at the Montreal Heart Institute, Montreal,

Quebec. Using permuted blocks of varying sizes, i.e., 2, 4, 6, and 8 was recommended for

randomization as the process provided further assurance that the randomization sequence

was successfully concealed from the investigator and participants. Separate permuted

blocks were generated for males and females. The computer-generated list of permuted

block designs was used by a technician at the Montreal Heart Institute to prepare sealed

opaque envelopes containing dyad assignment to the telehealth or standard care group.

The sealed, prepared envelopes were sequentially numbered and were held in the

possession of the investigator for the study period. Each dyad’s envelope was opened by

the VITAL or evening nurse after the baseline interview had been completed by the

investigator. The nurse then informed the dyad of their enrolment into telehealth or

standard care. This information was concealed from the investigator and the investigator

had no further contact with study participants until the follow-up telephone interview

after discharge from hospital.

61

After the envelopes were opened, the nurse recorded the participant’s study

number on the randomization card and stored it in a locked cabinet in a central office to

which the investigator did not have access. Participants were asked not to reveal their

study group to the investigator during subsequent interviews. It was explained to them

that by keeping this information unknown to the investigator she would not be influenced

when interviewing them.

Treatment Procedures

Standard Care. All patients admitted for CABG surgery at the SJRH received

cardiac instruction from the multidisciplinary health care team. On the day prior to the

scheduled surgery the patient and caregiver if present, were given information from a

cardiac teaching nurse and physiotherapist. During two 30-minute sessions information

was provided about what would happen on the day of surgery and what the patient and

family could expect during the early post-operative days. Specific information was

provided on the patient’s stay in the intensive care unit, post-operative ambulation,

coughing, showering, and the anticipated course of recovery.

On the 3rd post-operative day patients were typically transferred from the

intensive care or the step-down unit to the cardiac surgery unit where written instructions

were provided by the cardiac teaching nurse on risk factor reduction, post-operative

wound care, exercise, and emotional reactions after cardiac surgery. Each day a

physiotherapist conducted a 30-minute class for the delivery of information on physical

recovery and exercise after CABG surgery. A dietician also met with the patient during

hospitalization to discuss ways for improving dietary habits. Throughout the

hospitalization period, family members were encouraged to attend all of the in-hospital

62

instructional sessions. Prior to discharge, a cardiac teaching nurse met with the patient to

review the previously provided written materials, discuss medication schedules, and

answer questions from the patient and family. Patients were advised to follow-up with

their family physician one week after discharge from hospital and then to return for a 6

week appointment with the cardiac surgeon at the SJRH.

VITAL Program. In addition to routine cardiac instruction, caregivers in the

VITAL program received instructions concerning operation of the telehealth home

monitoring equipment. The patient was not included in the instruction sessions and did

not see the equipment until he/she was at home. A complete description of the

intervention and timeline is included in Appendix F.

Prior to the first teaching session, the caregiver was provided with a booklet titled

Hospital to Home Monitoring: Patient Instruction Booklet (see Appendix G). This

booklet was written at a grade 6 reading level and contained a step-by-step guide to

setting up the telehealth unit at home. During the first teaching session, which took place

on the 2nd or 3rd post-operative day in the telehealth department, the nurse described to

the caregiver the process outlined in the book and gave instructions concerning when to

contact the SJRH. The progress of the patient was discussed, along with what could be

considered normal or not normal at a particular time of post-operative recovery. The

caregiver viewed a videotape for setting up the telehealth equipment, manipulated the

equipment, and was given the opportunity to ask questions. Caregivers were instructed to

weigh the patient each morning and then to record his/her temperature. Signs and

symptoms of fluid retention were re-emphasized as were the actions to take with the

occurrence of chest pain. This first instructional session lasted approximately 1 hour

63

during which a time was established for the nurse to make follow-up audio-video visits to

the home each day during the first week after discharge from hospital. Throughout the

session the caregiver was provided with opportunities to ask questions and to express any

fears or concerns that she/he was experiencing.

The second instructional session that was held on the 3rd or 4th post-operative day

in the telehealth department also lasted 1 hour. During this session the caregiver

demonstrated how to set up the telehealth equipment and completed the process of

connecting a person for monitoring of O2, EKG, and blood pressure. Also during this

session, instructions were reiterated and opportunities provided for the discussion of any

concerns and unresolved issues.

On the first day at home, the first telehealth contact was made by a VITAL nurse

at the pre-established time. The first follow-up usually lasted the longest because

discharge and medication instructions were reviewed with the patient and caregiver. At

the beginning of each telehealth follow-up the patient and caregiver were provided an

opportunity to discuss issues that may have occurred during the preceding 24 hours. After

these issues were dealt with, a record of the patient’s daily weight and temperature was

obtained, and an EKG, O2 level, and blood pressure levels were recorded. A

predetermined list of questions for symptom management was used by the nurse during

the visits (see Appendix H). Assessment questions focused on pain control, shortness of

breath, heart palpitations, clicks in the sternum, rest/sleep patterns, edema, nutrition,

elimination, fluid balance, incision care, activity, and emergency care. Post-operative

instructions often needed re-emphasizing or clarifying, particularly the use of the

incentive spirometer and restrictions regarding use of the arms during the first 6 weeks

64

after surgery. The audio-video connection allowed for the viewing of the chest and leg

incisions, and the total patient. If it was deemed necessary for a patient to have

emergency care, the nurse proceeded with making arrangements at the local hospital for

the patient and caregiver. Each daily telehealth contact lasted from 25 to 40 minutes,

depending on the progress of the patient and concerns expressed by the patient and

caregiver. After seven consecutive daily telehealth follow-ups the caregiver packed up

the equipment and returned it to a local bus station for its transfer to the SJRH.

Assessment Measures

The following seven instruments were used to assess the study variables: the 40-

item State-Trait Anxiety Inventory (S-STAI & T-STAI) (Spielberger et al., 1983); the 10-

item Center for Epidemiologic Studies Depression Scale -10 (CESD-10) (Andresen,

Malmgren, Carter, & Patrick, 1994; Radloff, 1977); 12 health care utilization questions

developed by the investigator; the 23-item community version of Mishel’s Uncertainty in

Illness Scale (MUIS-C) (Mishel, 1981; 1983); the subscales of Personal (6-items) and

Treatment Control (5-items) from the Illness Perception Questionnaire-revised (Moss-

Morris et al., 2002); the 26-item Interpersonal Relationship Inventory (IPRI)-Short Form

(Tilden et al., 1994; Tilden et al., 1990a & b); and the 13-item Marlowe-Crowne Social

Desirability Scale (MCSDS)-Short Form (Reynolds, 1982). Finally, a demographic

questionnaire and chart information sheet were developed by the investigator and used to

obtain additional information. A complete summary of the psychometrics for all

instruments used in this study is detailed in Appendix I. Copies of all questionnaires are

included in Appendices J through R.

65

State-Trait Anxiety Inventory. The 20-item State Anxiety subscale of the STAI

(S-STAI) was used to assess the primary outcomes of changes in anxiety levels for

patients and caregivers (see Appendix J Form Y-1), and the 20-item Trait Anxiety

subscale (T-STAI) was used to assess coping style (see Appendix J Form Y-2).

Permission to reproduce and use this measure was purchased from the publisher.

Items for inclusion on the STAI were conceptually derived from Freud’s Danger

Signal Theory and Cattell’s concepts of state and trait anxiety (Spielberger et al., 1983).

The original STAI measured state and trait anxiety within one scale but difficulties

encountered with the measure resulted in developing separate scales for assessing state

and trait anxiety (Spielberger, 1985; Spielberger, Sydeman, Owen, & March, 1999;

Spielberger et al., 1995).

Center for Epidemiologic Studies Depression Scale -10 (CESD-10). The CESD-

10 is a screening tool for assessing the presence and severity of depressive symptoms in

both general and psychiatric populations (see Appendix K). The CESD-10 was developed

from the 20-item Center for Epidemiologic Studies Depression Scale (CESD) (Andresen

et al., 1994). The shortened measure was developed to address difficulties associated with

the length of the original CESD, particularly with oral administration to illiterate older

adults. A description of the CESD-10 and its psychometric properties is included in

Appendix I.

Health Care Utilization. Health care utilization data were collected from the

caregivers using a series of 12 questions designed by the investigator (see Appendix L).

At the conclusion of each follow-up interview (5th day and 3 weeks after discharge from

hospital), the caregivers were asked to recall the number of emergency visits that were

66

made to a hospital and the number of times that a physician was contacted. First, health

care utilization was expressed as the percentage of patients in the telehealth versus the

standard care group who accessed health services at least once. Second, utilization data

pertaining to the length of daily audio-video calls for patients in the telehealth group, and

the total number of audio-video visits for each dyad were determined from information

recorded and compiled in the VITAL program.

Mishel’s Uncertainty in Illness Scale (MUIS). Perceived uncertainty was

measured using two versions of the MUIS: the Community Form for patients (MUIS-C)

and the Community Form for Family Members (MUIS-FC) (see Appendix M).

Permission to reproduce and use these measures was granted from the developer of the

instruments.

The original MUIS was developed from the conceptual framework of Mishel’s

Uncertainty in Illness Theory (Mishel, 1983), and was used to assess uncertainty in

hospitalized patients. Items for the scale were derived from an exploratory study with

hospitalized patients to identify events perceived as uncertain (n=45). A description of

the scales used in the study, along with their psychometric properties, is included in

Appendix I.

Perceived Illness Control. Perceived illness control was measured using the

Personal and Treatment Control subscales from the Illness Perception Questionnaire-

revised (see Appendix N). Permission to reproduce and use these subscales was granted

from the developer of the IPQ-r.

The original IPQ was developed in 1996 and was theoretically derived from the

Self-Regulation Model (Weinman et al., 1996). Since its development, the IPQ has been

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revised to address reliability and validity issues. The current IPQ-r consists of nine

subscales with a total of 70 items; identity (n=14); cause (n=18); acute/chronic time-line

(n=6); cyclical time-line (n=4); personal control (n=6); treatment control (n=5);

consequence (n=6); illness coherence (n=5); and emotional representation (n=6) (Moss-

Morris et al., 2002). For the current study the Personal and Treatment Control subscales

were used as it was only these items that were relevant to the variables under

investigation. A description of the Personal and Treatment Control subscales of the IPQ-r

and their psychometric properties is provided in Appendix I.

Interpersonal Relationship Inventory (IPRI)-Short Form. Perceived support (14-

items) and perceived conflict (12-items) was measured using the Interpersonal

Relationship Inventory (IPRI)-Short Form (see Appendix O). Permission to reproduce

and use this measure was granted from the primary developer of the IPRI-Short Form.

The IPRI-Short Form was developed to assess conflict within social relationships

as well as network structure and perceived support. Items for the scale were conceptually

derived using social exchange theory and equity theory, along with qualitative data as

confirmation of content validity (n=44) (Tilden et al., 1994; Tilden et al., 1990a & b).

The underlying premise of the IPRI is that interpersonal relationships depend on

reciprocal exchanges of emotional and tangible supplies, and individuals consider cost-

benefit ratios of relationships with reciprocation being implicit and conflict inherent. A

description of the IPRI and its psychometric properties is included in Appendix I.

Coping Styles. The Marlowe-Crowne Social Desirability Scale (MCSDS)-Short

Form (see Appendix P), which assesses social desirability as a response tendency with

self-report measures, was used in conjunction with the T-STAI to classify patient and

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caregiver coping styles. The MCSDS-Short Form, in addition to assessing social

desirability, assesses repressive defensiveness as a dimension separate from that assessed

by anxiety measures.

According to Weinberger, Schwartz, and Davidson, (1979) three coping styles

can be derived using a combined anxiety and MCSDS score. In this study, median split

scores on the T-STAI and MCSDS-Short Form allowed for the classification of

individuals as truly low anxious (low T-STAI, low MCSDS-Short Form), repressive (low

T-STAI, high MCSDS-Short Form), or high anxious (high T-STAI, high or low MCSDS-

Short Form). Psychometric properties of both the T-STAI and MCSDS-Short Form are

included in Appendix I.

Demographic Sheet. Two separate demographic information sheets were

developed; one for the patient and one for the caregiver (see Appendix Q). Information

was collected on age, sex, relationship status, number of dependents, education,

occupation, and place of residence. Demographic information for the patients and

caregivers was obtained during the baseline interview.

Medical Variables. Information regarding the patient’s chronic health problems,

the number of coronary arteries bypassed, complications after surgery, past medical

history, and length of hospital stay were abstracted from the chart after the study was

complete (see Appendix R).

Procedure. After approvals were received from the McGill Institutional Review

Board and the Research Ethics Board at the SJRH, the nurses in the VITAL program

were informed and agreed to assist with data recruitment. The investigator was invited to

speak at a staff meeting to describe the study procedures and to answer any questions

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posed by the nurses. Staff who worked on the two cardiac units where baseline data was

to be collected was also informed of the study.

Next, the measures for data collection were pilot tested with patient and caregiver

dyads who were scheduled to undergo CABG surgery, or who had been discharged home

with the VITAL program. The VITAL nurses identified four patient and caregiver dyads

scheduled for surgery and four dyads using the program at home, and obtained their

permission for the investigator to contact them by telephone. Oral administration of the

instruments over the telephone revealed that individuals had difficulty answering some of

the negatively worded items on the IPQ-r subscales and were sometimes reticent to

answer several items on the IPRI-Short Form. For these reasons, the IPQ-r subscales and

the IPRI-Short Form were placed last in their order of administration during the

interviews. Because some individuals also found it difficult to remember the response

alternatives to the questionnaires, participants were given a list of response alternatives to

guide their answers to the standardized instruments. This process helped participants stay

focused on the types of response alternatives that corresponded to specific questions.

The baseline interview was conducted by telephone with the investigator and

participant in different rooms. Baseline interviews were conducted by telephone, as well

as during follow-up, so that consistency in the data collection technique was maintained

across all data collection periods. During the baseline interview, the demographic sheet

and seven questionnaires were administered to the participants in the following order: the

S-STAI, T-STAI, CESD-10, MUIS-Community (C) Form, MCSDS, the IPQ-r Personal

and Treatment Control subscales, and IPRI-Short Form. Because the S-STAI was the

primary outcome variable it was the first questionnaire administered after the

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demographic information was collected. This assured that the responses were not

influenced by the administration of other measures. The T-STAI was administered

second as it was designed to accompany the S-STAI in this order of administration. The

CESD-10 followed as the questions on this measure were more similar to those on the

STAI than the other measures. Since the MUIS was related to the conceptual

underpinnings of the study it was the fourth instrument administered, followed by the

MCSDS. The IPQ-r subscales of Personal and Treatment Control and the IPRI-Short

Form were administered last as some of the negatively worded items on the IPQ-r

subscales were more difficult for patients and caregivers to answer during the piloting of

the measure. Finally, the IPRI-Short Form was the last measure administered as some of

these questions represented issues that some individuals might choose not to answer.

Baseline telephone interviews lasted approximately 20 minutes.

Follow-up interviews were completed by telephone on the 5th day and at 3 weeks

after discharge from hospital. The decision to measure anxiety after 3 weeks at home as

the primary outcome point was based on previous studies that demonstrated a significant

effect of interventions on anxiety for post-CABG surgery patients up to 6 weeks post-

surgery (see Appendix A). As well, it was decided that attrition would be less at 3 weeks

than later on once people resumed their responsibilities and were less available for

interviews. Anxiety was also measured on the 5th day after discharge in order to

determine whether there was any short-term impact on anxiety during telehealth itself.

A predetermined time for the follow-up interviews that was convenient for the

patient and caregiver was established during the baseline interview. If a patient and/or

caregiver was uncertain about setting a follow-up interview time during the baseline

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interview then the investigator called on the scheduled interview day to determine a

convenient time. The S-STAI, CESD-10, MUIS, IPQ-r Personal and Treatment Control

subscales, and IPRI-Short Form were re-administered during both follow-up interviews.

During the follow-up interviews caregivers were also questioned about the patient’s need

to utilize health services.

Information pertaining to the length of daily audio-video calls for patients on the

VITAL program, total number of audio-video visits for a dyad, and the number of

emergency calls to the 24 hour toll-free line were recorded on a daily basis by the VITAL

nurses with the date and the duration of the calls. Once patients and caregivers were

enrolled in the study, attempts were made to obtain measures on everyone on the 5th day

and 3 weeks after discharge from hospital regardless of whether or not they completed

their assigned intervention.

Ethical Considerations

Ethical approval was obtained prior to participant recruitment from both the

McGill Institutional Review Board where the investigator was a student, and from the

study site Research Ethics Board at the SJRH in NB. Ethical approvals were obtained

from the McGill Institutional Review Board on August 12, 2004 and from the Research

Ethics Board at the SJRH on October 20, 2004.

All patients and caregivers were assured that their decision of whether or not to

participate in the research would have no effect on the subsequent care and services that

they received from the SJRH. It was stressed that their participation was entirely

voluntary. All patients and caregivers were verbally informed of the purpose, duration

and procedures involved in the research. In particular, they were told that participation

involved random assignment to standard care or to telehealth. Patients and caregivers

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who did not wish to be randomized received the routine cardiac education that was

provided during hospitalization. Any questions or concerns about the study were

answered. Participants were advised of their right to discontinue participation at any time

without explanation or prejudice. Although participants were encouraged to answer all of

the questions, they were also advised that they were not obliged to do so.

Patients and caregivers were informed of the safeguards to preserve

confidentiality, such as the use of code numbers on the data collection forms and the

analysis of the data and reporting it for groups, not individuals. Participants were

informed that all of their personal information was secured and locked in a cabinet that

was accessible only to the investigator, members of the research advisory committee and

members of the Research Ethics Board of the SJRH.

Although participants were told that the telephone interviews could be ended at

any sign of their fatigue or distress, or at either of the participants’ request, this issue did

not arise during any of the interviews. As well, no emotional or physical problems were

voiced by any dyad during the telephone interviews, so it was not necessary for the

investigator to make further referrals to other HCPs. All participants signed an informed

consent form that included all of the above issues (see Appendix S) and they were

provided with a copy of the signed consent prior to the baseline interview. Patients and

caregivers were told that a summary of the overall research results would be mailed to

them, if they were interested. Participants were thanked for their participation in the

study.

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Sample Size

The calculation of sample size for this study was based on a two-tailed test of

significance with an experiment-wide alpha(α) of .05, a power level of .80, a medium

effect size (d=.5), and the inclusion of two primary study outcomes (one for the patients

(p=.025) and one for the caregivers (p=.025). The required sample size was also based on

being able to detect between-treatment differences in responses of at least 5 points on the

S-STAI, which was judged to be a minimal clinically significant difference. The standard

deviations (SDs) reported for CABG surgery intervention studies that have used the S-

STAI have ranged from 9.6 to 10.4 with a mean of about 10 (Beckie, 1989; Ku et al.,

2002; Parent & Fortin, 2000). These assumptions were entered into the ‘Sample Power

Program: Power and Precision, Version 1’ (Borenstein, Rothstein, & Cohen, 1997), that

resulted in the estimate of 76 patients and caregivers for each study group. Previous

studies of CABG surgery patients and spouses reported attrition rates between 10%

(Mahler & Kulik, 2002) and 21% (Hartford et al., 2002) at one month after discharge.

Additionally, calculation of an annual attrition rate for patients accessing the VITAL

program was determined to be 12.5%. Therefore, the total target sample was increased to

87 patient and caregiver dyads per group.

Statistical Analysis

The raw data were entered into EpiInfo version 6.0 (Dean et al., 1996) with

double entry for all baseline and follow-up data. Data analyses were conducted using

SPSS software, version 12.0 (SPSS Inc., 2003). Frequency counts were done for all

variables along with histograms in order to identify outliers indicative of data entry

errors. All statistical tests were two-tailed, and α = .025 was used for testing each of the

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two primary outcomes in order to maintain an experiment-wide alpha of .05. All other

analyses used α=.05 for significant results, and α=.10 for near significant results. The

distributions of all continuous variables were checked to determine whether or not they

were normally distributed. Natural log transformations were done in instances where

skewed distributions were evident. The assumptions of ANOVA and ANCOVA were

further evaluated with special emphasis on equality of variances and correlations between

the baseline and final measures.

To investigate whether the randomization procedure was successful, the

demographic and medical characteristics and baseline measures were examined to assess

potentially important imbalances between the groups, and between the groups stratified

by sex of the patient. As recommended in the CONSORT statement, significance tests of

baseline differences were not reported due to their inappropriateness and in recognition

that adjustment for any variables due to significant differences at baseline would likely

bias the estimated treatment effect (Altman et al., 2001). Group means and standard

deviations were calculated for continuous variables and frequencies and percentages

computed for categorical variables.

The main analyses focused on the primary hypotheses that CABG surgery

patients and their caregivers in the telehealth group would show a significantly greater

decrease in S-STAI scores between entry into the program and 3 weeks after discharge

from hospital than CABG surgery patients and caregivers who received standard care.

Each of these analyses involved a 2x2 analysis of covariance (ANCOVA) assessing the

main effects and interaction of intervention and patient sex on changes in S-STAI scores

between baseline and 3 weeks, with the baseline S-STAI scores included as the covariate.

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The analyses were conducted with stratification according to the sex of the patient

because randomization was stratified on this variable. The intention-to-treat principle was

used for all analyses with the last-observation-carried-forward approach used for missing

data. Similar ANCOVAs were conducted for the exploratory patient and caregiver

outcomes of baseline to 3 weeks and baseline to 5 days post-discharge changes in scores

on the CESD-10, MUIS, IPQ-r Personal and Treatment Control subscales, and the IPRI-

Short Form.

When significant interactions between intervention and patient sex were

identified, interactions were analyzed using simple main effects with each level of both

independent variables analyzed at each level of the other independent variable. The mean

sum of squares (MS) for the different levels of each variable was divided by the MS error

term from the overall analysis, and the degrees of freedom were the same as for the main

effects analysis (Howell, 2007; Olson, 1988). These analyses allowed the interaction to

be “teased apart” (Howell, p.401).

To provide an assessment of patient utilization of health care services the number

of times patients contacted a physician, visited an ER, or were admitted to hospital was

determined by questioning caregivers at 5 days and 3 weeks after discharge. The two

time periods were combined and the resulting data were recoded into dichotomous

variables reflecting whether or not patients used each of these services at least once over

the study period. Frequencies and percentages were determined with cross-tabulation of

the data. Main and interaction effects of the VITAL program and patient sex on each of

the utilization variables were explored with logistic regression. For these analyses the

VITAL program and patient sex and their interactions were included as independent

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variables while the dichotomized physician contact, ER visit, and admission to hospital

variables were the outcomes.

Baron and Kenny’s (1986) approach for testing mediation was used in this study.

ANCOVAs were carried out for continuous level variables to assess whether potential

mediators met the initial two conditions of mediation: (1) the independent variable

(VITAL program) being significantly related to the adjusted mean pre-surgery to 5 day

and 3 week post-hospital discharge changes in the patient and caregiver outcome

variables (S-STAI and CESD-10 scores), and (2) the independent variable (VITAL

program) being significantly related to the potential mediators (the adjusted mean pre-

surgery to 5 day and 3 week post-hospital discharge changes in the patient and caregiver

MUIS scores, IPQ-r Personal and Treatment Control subscale scores, and IPRI-Support

and Conflict subscale scores). Logistic regression was used to assess these criteria for

mediation for the dichotomous health care utilization outcomes.

The third condition for mediation requires that a significant relationship exist

between a potential mediator and the outcome variable of interest. For the continuous

level variables, correlations were calculated between changes in each of the potential

mediators that differed significantly (p ≤.05), or near significantly (p >.05 and p ≤.10),

between the VITAL program and the standard care groups and changes in each of the

outcome variables that differed significantly, or near significantly, between these groups.

Correlations were also done between the significant dichotomous health care utilization

variable and changes in each of the potential mediators that differed significantly, or near

significantly, between the VITAL program and the standard care groups.

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When correlations were significant, or near significant, ANCOVAs were carried

out for the continuous level variables to determine how much of the VITAL program’s

relationship with the outcome variables remained after adjusting for the potential

mediators. This was accomplished by adding the change scores for the potential

mediators and the baseline scores for the outcome variables as covariates in ANCOVAs

that included the dependent variable and intervention and sex of the patient as

independent variables. When sex-specific mediation was investigated for a particular

subgroup, the sex of the patient was not included as an independent variable and the

sample was restricted to the sex of patient being investigated. A decrease in the strength

of the relationships after adjusting for the potential mediators, along with computation of

percent changes in effect sizes before and after mediator adjustment was used to reflect

the degree of mediation in each of the relationships. Likewise, logistic regressions that

included the significant dichotomous health care utilization variables, standardized

change scores for the potential mediators, and intervention group as the independent

variables were conducted to assess how much of the VITAL program’s relationship with

the health care utilization variables remained after adjusting for the potential mediators.

Standardized change scores were used so that the odds ratio associated with the

continuous change scores were easily interpretable. As a result, the odds ratios reflected

the increase or decrease in the odds of experiencing each health care utilization outcome

associated with an increase or decrease of one standard deviation in the potential

mediator.

In addition to the primary and exploratory hypotheses and mediation analyses, the

possibility of a moderating effect of coping style on scores on the S-STAI, CESD-10,

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MUIS, IPQ-r Personal and Treatment Control subscales, the IPRI-Support and Conflict

subscales and health care utilization variables was explored. Coping style was a three-

level variable defined as low anxious coping, repressive coping and high anxious coping

and was operationalized dichotomizing the baseline T-STAI and MCSDS-Short Form

scores at the medians (Weinberger et al., 1979).

To determine whether sex-specific and/or patient- or caregiver-specific cut-points

were necessary for construction of the coping style variable, sex differences in patient

and caregiver scores on the T-STAI and MCSDS were analysed using independent t-

tests. Four t-tests were conducted for the comparison of sex-specific scores on the patient

and caregiver T-STAI and MCSDS-Short Form, and two t-tests conducted for

comparison of overall patient and caregiver scores on each variable. Low anxious

individuals were those with scores below the median on both measures while repressive

copers had scores at, or above, the median on the MCSDS-Short Form and below the

median on the T-STAI. Patients and caregivers who were classified as high anxious had

scores above the median on the T-STAI regardless of their MCSDS-Short Form score.

Following the construction of the patient and caregiver coping style variables,

their potential moderating effects on the impact of the VITAL program on each of the

continuous dependent variables (state anxiety, depression, uncertainty, personal and

treatment control, and support and conflict) were assessed by examining the interactions

between coping style and treatment group within the ANCOVA framework. Moderating

effects for the dichotomous health care utilization variables were assessed using logistic

regression. These analyses added the main effect of coping style and the interaction of

intervention group by coping style to the ANCOVA and logistic regression models used

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to assess treatment group differences in outcomes. The moderating effect of coping style

was determined by examining the significance of the interaction of treatment group by

coping style in each analysis.

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CHAPTER 4

RESULTS

This chapter is divided into seven sections: (1) flow diagram of participant

recruitment and protocol adherence throughout the study; (2) baseline characteristics and

comparability of groups on socio-demographic and background medical characteristics

and baseline scores for the primary and exploratory measures for subjects randomly

allocated to the telehealth and standard care groups; (3) the two primary outcome results

from the intention-to-treat analyses for the impact of the VITAL program on changes in

state anxiety (S-STAI) scores between baseline and 3 weeks; (4) the outcomes of the

exploratory analyses; (5) the health care utilization data; (6) the results of the mediation

analyses used to test the hypothesized relationships in Mishel’s Uncertainty in Illness

conceptual framework; and (7) the results of the analyses assessing the potential

moderating effects of patient sex and coping style on outcomes.

Protocol Adherence

Figure 2 shows that 392 patients were screened for study eligibility on the day

prior to their scheduled CABG surgery. Of these, 218 dyads were invited to participate

and 182 gave written informed consent, completed baseline assessments, and were

randomized; reflecting an acceptance rate of 83.5%. Having no available caregiver was

the most common reason for exclusion (n=105) and being unable to speak English (n=27)

was the second most common. The 182 patients and caregivers who were enrolled was

slightly more than the target of 174 specified in the protocol to compensate for patients

who died prior to discharge and to ultimately ensure that the minimal sample size was

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Assessed for Eligibility (n=392 patients)

Approached (n=218 dyads)

Signed Informed Consent, Completed Baseline Interview and

Randomized (n=182 dyads)

Excluded (n= 174 patients) Not English-speaking (n=27) Repeat CABG (n=6) Planned hospital transfer (n=23) No available caregiver (n=105) No telephone (n=4) No grounded electricity (n=3)

Too sick (n=6)

Refused participation (n=36 dyads)

Received Telehealth (n=84 dyads) Did not receive Telehealth (n=7 dyads) Continued with interviews (n=2 dyads) - Prolonged stay (n=1) - Changed mind about Telehealth (n=1) Did not continue with interviews (n=5 dyads) - Hospital-to-hospital transfer (n=1) - Withdrew from study (n=2) - Patient died (n=2)

Received Standard Care (n=84 dyads) Did not receive Standard Care (n=7 dyads) Continued with Interviews (n=3 dyads) - Doctor requested Telehealth after randomization (n=3) Did not continue with interviews (n=4 dyads) - Patient had stroke sent to rehab (n=2) - Patient died (n=2)

Allocated to Standard Care (n=91 dyads)

Allocated to Telehealth (n=91 dyads)

Patients interviewed 5 days after discharge (n=81) Patients not interviewed (=5) - Too unwell (n=3) - Hospitalized (n=2)

Caregivers interviewed 5 days after discharge (n=84) Caregivers not interviewed (n=2) - Staying with hospitalized patient (n=1) - Withdrew (n=1)

Patients interviewed 3 weeks after discharge (n= 83) Patients not interviewed (n=3) - Hospitalized (n=1) - Withdrew (n=2)

Caregivers interviewed 3 weeks after discharge (n= 85) Caregivers not interviewed (n=0)

Analyzed (n=91 patients) Excluded from analysis (n=0)

Analyzed (n=91 caregivers) Excluded from analysis (n=0)

Patients interviewed 5 days after discharge (n= 85) Patients not interviewed (n=2) - Too unwell (n=2)

Caregivers interviewed 5 days after discharge (n= 86) Caregivers not interviewed (n=1) - Caregiver hospitalized (n=1)

Patients interviewed 3 weeks after discharge (n= 83) Patients not interviewed (n=4) - Died (n=1) - Withdrew (n=3)

Caregivers interviewed 3 weeks after discharge (n= 83) Caregivers not interviewed (n=4) - Patient died (n=1) - Withdrew (n=3)

Analyzed (n=91 patients) Excluded from analysis (n=0)

Analyzed (n=91 caregivers) Excluded from analysis (n=0)

Participant Flowchart January 3, 2005-March 6, 2006

Figure 2

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reached. Of the 182 patients and caregivers randomized to the study, 14 participants in

the telehealth group (n=8 patients; n=6 caregivers) and 16 participants in the standard

care group (n=8 patients; n=8 caregivers) subsequently did not complete the follow-up S-

STAI at 3 weeks after discharge from hospital. This represented a dropout rate of 8.8%

for patients and 7.7% for caregivers. In 10 instances (5.5%) (6 telehealth group; 4

standard care group) the investigator became aware of the study group to which the

patient or caregiver was assigned. This happened when the patient or caregiver forgot and

revealed to the investigator that the nurse working with the program had called or that

they had not received any help since discharge from hospital. Randomization began

January 3, 2005 and follow-up of the last dyad ended March 9, 2006.

Of the 91 patient/caregiver dyads randomly assigned to telehealth and standard

care, 84 (92.3%) dyads in each group received the treatment to which they were assigned

(see Figure 2). Once patients and their caregivers were at home with the VITAL program

they all participated in their regularly scheduled follow-up calls. Eighty dyads (92%)

received all seven scheduled calls from a nurse working with the VITAL program. Seven

patients (8.0%) who received telehealth were hospitalized during their time on the

program while 3 patients (3.4%) who received standard care were hospitalized during the

same time period. As a result of hospitalization patients in telehealth received less than

their scheduled seven daily follow-up calls. Three caregiving dyads (3.4%) received 8

follow-up calls while 2 (2.3%) received 9 calls, and 1 (1.1%) received 10 calls. These

additional calls were conducted at the discretion of the nurse working with the VITAL

program when it was believed a dyad required extra instructional advice and/or the

patients exhibited a prolonged arrhythmia problem.

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The first regularly scheduled follow-up call after discharge from hospital was the

longest, lasting on average 31.4 minutes, with a range of 18.0 to 50.0 minutes (SD, 7.7

minutes). The remaining calls lasted on average 25.2 minutes (SD, 7.0 minutes) each and

caregiving dyads received a total average of 174.9 minutes (2.9 hours) of nursing time for

their scheduled follow-up calls. Additionally, a total of 43 calls were made to the toll-free

telephone line. This service was utilized at least once by 28 patient/caregiver dyads

(32.2%). Caregivers called the emergency toll-free line 81.4% of the time. Concern over

a rapid heart rate (n=9) was the most common reason for an emergency toll-free

telephone call while requesting a blood pressure check (n=8) and medication clarification

(n=8) were the second most common reasons.

Baseline Characteristics and Comparability of Groups

Of the 182 patients and caregivers who met the inclusion criteria and voluntarily

consented to participate in the study, 91 patient and caregiver dyads were randomly

assigned to each of the telehealth and standard care groups. Socio-demographic

characteristics of the two groups for the patients and caregivers are presented in Tables 2

and 3. Both the patient and caregiver groups appeared well-balanced on all background

variables with the exception of caregiver education where it was apparent that the

caregivers of female patients in the telehealth group on average had fewer years of

education than those in the standard care group. The telehealth and standard care groups

for patients and caregivers were also well-balanced with respect to scores on the baseline

measures (see Tables 4 & 5). Additional comparisons of demographic characteristics and

baseline measures for male and female patients and caregivers are located in Appendices

T and U, and also reflect balance within the groups.

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Table 2: Socio-Demographic Characteristics of Study Patients (n=182) by Group

________________________________________________________________________

Telehealth Standard Care Group Group Variable n=91 n=91 ________________________________________________________________________ Sex (%) Male 78 (85.7) 78 (85.7) Female 13 (14.3) 13 (14.3) Age (y) Mean 63.6 63.9 SD 9.7 8.8 Range 41 - 83 46 - 86 Relationship to Caregiver (%) Married/Common law 79 (86.8) 81 (89.0) Relative/friend 12 (13.2) 10 (11.0) Years together Mean 30.3 30.9 SD 17.2 16.3 Range 1 - 60 1- 61 Education (y) Mean 11.2 11.8 SD 3.8 3.6 Range 2 - 25 3 - 22 Employment Status (%) Employed 38 (41.9) 36 (39.6) Retired 44 (48.4) 49 (53.9) Kilometers from local hospital Mean 20.6 20.2 SD 21.3 22.0 Range 1 - 120 0 - 100 Minutes from local hospital Mean 20.2 20.0a SD 15.3 19.7 Range 2 - 75 2 - 120 ___________________________________________________________________ a n=90

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Table 3: Socio-Demographic Characteristics of Study Caregivers (n=182) by Group ________________________________________________________________________ Telehealth Standard Care Group Group Variable n=91 n=91 ________________________________________________________________________ Sex (%) Male 13 (14.3) 13 (14.3) Female 78 (85.7) 78 (85.7) Age (y) Mean 59.1 58.2 SD 10.6 12.1 Range 38 - 82 19 -90 Education (y) Male patients Mean 12.1 12.4 SD 2.9 3.0 Range 6-20 4-20 Female patients Mean 9.8 13.2 SD 3.4 3.1 Range 4-14 8-19 Employment Status (%) Employed 36a (40.4) 36b (40.0) Retired 44c (49.4) 49d (54.4) ________________________________________________________________________ a n=89 b n=90 c n=86 d n=89

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Table 4: Patient Scores on Baseline Measures by Group ________________________________________________________________________ Telehealth Standard Care Group Group n=91 n=91 ______________________________ Measure (abbreviation; possible range) Mean SD Mean SD ________________________________________________________________________ State Anxiety (S-STAI; 20 - 80) 36.88 11.03 37.24 11.71 Trait Anxiety (T-STAI; 20 - 80) 31.79 7.53 33.22 8.89 Depression (CESD-10; 0 - 30) 7.66 5.10 7.34 5.68 Uncertainty (MUIS-C; 23 - 115) 52.21a 11.86 50.99 11.91 Social Desirability (MCSDS; 13 - 26) 8.77b 2.33 8.86 2.38 Personal Control (IPQ-r Personal Control; 6-30) 24.60 3.13 24.22 3.73 Treatment Control (IPQ-r Treatment Control; 5-25) 20.17c 2.25 19.99d 2.87 Support (IPRI-Support; 14 - 70) 58.17 5.37 57.25 5.44 Conflict (IPRI-Conflict; 12 - 60) 22.64e 6.26 23.22 6.60 ________________________________________________________________________ a n=90 b n=90 c n=90 d n=89 e n=90

87

Table 5: Caregiver Scores on Baseline Measures by Group ________________________________________________________________________ Telehealth Standard Care Group Group n=91 n=91 ______________________________ Measure (abbreviation; possible range) Mean SD Mean SD ________________________________________________________________________ State Anxiety (S-STAI; 20 - 80) 47.99 11.46 44.40 11.13 Trait Anxiety (T-STAI; 20 - 80) 34.12 9.34 33.18 8.95 Depression (CESD-10; 0 - 30) 10.36 6.84 10.10 6.78 Uncertainty (MUIS-FC; 23 - 115) 52.29 11.71 50.88 11.84 Social Desirability (MCSDS; 13 - 26) 9.29a 2.16 8.91 2.14 Personal Control (IPQ-r Personal Control;6-30) 20.05b 2.49 19.89c 2.68 Treatment Control (IPQ-r Treatment Control;5-25) 20.14d 2.41 19.89e 2.49 Support (IPRI-Support; 14 - 70) 57.12 6.03 55.70 7.19 Conflict (IPRI-Conflict; 12 - 60) 22.79 7.01 24.15 7.52 ________________________________________________________________________ a n=90 b n=89 c n=88 d n=89 e n=88

88

Although men outnumbered women 6 to 1 in both groups, the random assignment

of CABG surgery patients and their caregivers to either the telehealth or standard care

groups along with stratification of the randomization by the sex of the CABG surgery

patient, helped assure an equal sex balance between the groups. The mean age of patients

was 63.8 years (SD, 9.3 years) and for caregivers it was 58.6 years (SD, 11.4 years).

Overall, 87.9% of the sample was married/common/law and 51.2% of all participants

were retired. There were 6 same-sex dyads in each of the two study groups. These

included 5 mother/daughter, 3 father/son, 2 friend, and 2 sibling caregiving dyads. Forty-

one point eight percent of the patients in the telehealth group and 42.9% in the standard

care group reported a prior MI, but only 18.7% in each group had had a previous

angioplasty (see Table 6).

Primary Outcomes

This section specifically addresses the question of the VITAL program’s impact

on the two primary study outcomes: changes in patient and caregiver state anxiety (S-

STAI) scores from baseline to 3 weeks after discharge from hospital. Table 7 presents the

results of the 2x2 analysis of covariance (ANCOVA) assessing the main effects and

interaction of intervention group and patient sex on baseline to 3 week changes in patient

S-STAI scores, with baseline S-STAI scores included as the covariate. Contrary to the

hypothesis, there was no significant main effect of intervention (p=.23). Neither the main

effect of the sex of the patient (p=.39), nor the interaction of intervention by sex (p=.75)

was significant in predicting changes in patient anxiety. A traditional ANCOVA table

reflecting this result appears in Appendix V (see Table V-1).

89

Table 6: Past Medical History of Study Patients (n=182) by Group

________________________________________________________________________ Telehealth Standard Care

Variable n=91 n=91 ________________________________________________________________________ Other chronic illnesses (%) 90 (98.9) 91 (100.0) Previous angioplasty (%) No 74 (81.3) 74 (81.3) Yes 17 (18.7) 17 (18.7) Prior MI (%) No 53 (58.2) 52 (57.1) Yes 38 (41.8) 39 (42.9) Number of previous MI (%) 1 27 (29.7) 27 (29.7) ≥ 2 11 (12.1) 12 (13.2) Previous cardiac rehabilitation (%) 8 (8.8) 15 (16.5) ________________________________________________________________________

90

Table 7: Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Patients’ State Anxiety (S-STAI) Scores

Statistic

Main Effect of Intervention Main Effect of Sex of Patient

Interaction of Intervention by Sex of Patient (p=.75) Male Patients Female Patients

Telehealth

(n=91)

Standard Care

(n=91)

Male Patients (n=156)

Female Patients (n=26)

Telehealth

(n=78)

Standard Care

(n=78)

Telehealth

(n=13)

Standard Care

(n=13) Mean Change* (SEM)

-9.26 (1.29)

-7.07 (1.29)

-8.95 (0.69)

-7.39 (1.68)

-9.75 (0.97)

-8.14 (0.97)

-8.77 (2.38)

-6.00 (2.38)

Between Group Difference† (95% CI)

-2.19 (-5.77 to 1.39)

-1.56 (-4.54 to 1.42)

-1.61 (-4.30 to 1.08)

-2.77 (-9.37 to 3.83)

p-value .23 .39 *Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. †Negative results for the intervention group difference indicate that the decrease in S-STAI scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in S-STAI scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in S-STAI scores was greater for male than female patients, and positive results indicate that the decrease in S-STAI scores was less for male than female patients.

91

Tables 8 and 9 present the results of the 2x2 ANCOVA assessing the main effects

and interaction of intervention and patient sex on baseline to 3 week changes in caregiver

state anxiety (S-STAI) scores, with the baseline S-STAI scores included as the covariate.

While there was no significant main effect of the intervention (p=.67) or the sex of the

patient (p=.27) on adjusted changes in caregiver anxiety, there was a significant

interaction involving intervention and sex of the patient (p=.02).

This interaction was further analyzed using simple main effects where each level

of the independent variable was analyzed at each level of the other independent variable.

The mean sum of squares (MS) for the different levels of each variable was divided by

the MS error term from the overall analysis, and the degrees of freedom were the same as

for the main effects analysis (Howell, 2007; Olson, 1988). Caregivers of male patients

who received telehealth had a significantly greater decrease in their state anxiety

between baseline and 3 weeks after discharge from hospital than did caregivers of male

patients who received standard care (p=.0003). The mean adjusted decrease on the 20-

item S-STAI for caregivers of male patients who participated in telehealth was 17.39

points in comparison to 11.71 points for those receiving standard care (see Table 8 and

Figure 3). In contrast, the mean adjusted decrease on the S-STAI for caregivers of female

patients was not significant (p=.29).

This interaction was also examined from the point of view of differences in

changes between the telehealth and standard care group in caregiver state anxiety scores

in relation to the sex of the patient for whom the caregiver was responsible. The simple

main effects analyses for this comparison revealed that caregivers of female patients who

received standard care had a significantly greater decrease in their state anxiety between

92

Table 8: Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ State Anxiety (S-STAI) Scores: Main Effects and Interaction of Intervention by Sex of Patient

Statistic

Main Effect of Intervention Main Effect of Sex of Patient

Interaction of Intervention by Sex of Patient (p=.02) Caregivers of Male

Patients Caregivers of Female

Patients Telehealth

(n=91)

Standard Care

(n=91)

Caregivers of Male Patients (n=156)

Caregivers of Female Patients (n=26)

Telehealth

(n=78)

Standard Care

(n=78)

Telehealth

(n=13)

Standard Care

(n=13)

Mean Change* (SEM)

-16.08 (1.42)

-15.23 (1.42)

-14.55 (0.76)

-16.76 (1.85)

-17.39 (1.08)

-11.71 (1.08)

-14.76 (2.62)

-18.75 (2.62)

Between Group Difference† (95% CI)

-0.85 (-4.77 to 3.08)

2.21 (-1.08 to 5.49)

-5.68 (-8.67 to -2.69)

3.99 (-3.28 to 11.26)

p-value .67 .27 .00031 .29*Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. 1Post-hoc analysis carried out using Simple Main Effects. †Negative results for the intervention group difference indicate that the decrease in S-STAI scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in S-STAI scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in S-STAI scores was greater for male than female patients, and positive results indicate that the decrease in S-STAI scores was less for male than female patients.

93

Table 9: Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ State Anxiety (S-STAI) Scores: Main Effects and Interaction of Sex of Patient by Intervention

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Sex of Patient by Intervention (p=.02) Caregivers of

Telehealth Patients Caregivers of Standard

Care Patients Telehealth

(n=91)

Standard Care

(n=91)

Caregivers of Male Patients (n=156)

Caregivers of Female Patients (n=26)

Males

(n=78)

Females

(n=13)

Males

(n=78)

Females

(n=13) Mean Change* (SEM)

-16.08 (1.42)

-15.23 (1.42)

-14.55 (0.76)

-16.76 (1.85)

-17.39 (1.08)

-14.76 (2.62)

-11.71 (1.08)

-18.75 (2.62)

Between Group Difference† (95% CI)

-0.85 (-4.77 to 3.08)

2.21 (-1.08 to 5.49)

-2.63 (-7.28 to 2.03)

7.04 (2.38 to11.71)

p-value .67 .27 .36 .011

*Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. 1Post-hoc analysis carried out using Simple Main Effects. †Negative results for the intervention group difference indicate that the decrease in S-STAI scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in S-STAI scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in S-STAI scores was greater for male than female patients, and positive results indicate that the decrease in S-STAI scores was less for male than female patients.

94

*Adjusted for baseline scores, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. Error bars indicate 95% confidence intervals

Figure 3: Adjusted Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in State Anxiety (S-STAI) Scores for Caregivers of Male and Female Patients in the Telehealth and Standard Care Groups

Mea

n A

djus

ted

Cha

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in 2

0-ite

m S

-ST

AI

Adj

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r B

asel

ine

Scor

e

0

2

4

6

8

10

12

14

16

18

20

22

24

Telehealth

Standard Care

Caregivers of Male Patients Caregivers of Female Patients

p=.29 p=.0003

n=13 n=13 n=78 n=78

95

baseline and 3 weeks after discharge from hospital than did caregivers of male patients

who received standard care (p=.01) (see Table 9 and Figure 4). The mean adjusted

decrease on the S-STAI for caregivers of female patients who received standard care was

18.75 points in comparison to 11.71 points for caregivers of male patients in the standard

care group. In contrast, the mean adjusted decrease on the S-STAI for caregivers of male

and female patients who received telehealth was not significant (p=.36). A traditional

ANCOVA table reflecting this result is outlined in Appendix V (see Table V-2).

In summary, the results of these analyses did not support the primary study

hypothesis for CABG surgery patients. The VITAL program did not effect a significant

decrease in the state anxiety levels of CABG surgery patients from baseline to 3 weeks

after their discharge from hospital as compared to CABG surgery patients who received

standard care. The primary study hypothesis for the caregivers of CABG surgery patients,

however, was partially supported. The significant interaction between sex of the patient

and the VITAL program indicated that caregivers of male patients experienced a

significantly greater decrease in anxiety from baseline to 3 weeks after their discharge

from hospital than did caregivers of male patients who received standard care. No such

difference was apparent for caregivers of female patients.

96

Standard Care

p=.01 p=.36

Figure 4: Adjusted Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in State Anxiety (S-STAI) Scores for Caregivers of Male and Female Patients in the Telehealth and Standard Care Groups

Mea

n A

djus

ted

Cha

nge

in 2

0-ite

m S

-ST

AI

Adj

uste

d fo

r B

asel

ine

Scor

e

0

2

4

6

8

10

12

14

16

18

20

22

24

Caregivers of Male Patients

Caregivers of Female Patients

n=78 n=13 n=78 n=13

Telehealth

*Adjusted for baseline scores, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. Error bars indicate 95% confidence intervals

97

Exploratory Outcomes

This section is concerned with the significant and near significant results of the

exploratory 2x2 ANCOVAs assessing the main effects of intervention and patient sex and

the interaction of intervention and patient sex on changes between baseline and 3 weeks

and between baseline and 5 days in the remaining patient and caregiver outcome

variables (anxiety, depression, uncertainty, personal and treatment control, support and

conflict, and health care utilization). These results are summarized in Tables 10 and 11

and elaborated upon further in the following sections. Traditional ANCOVA tables

reflecting these results are also included in Appendix V (see Tables V-3-V-28).

3 Week Patient Outcomes. As shown in Table 10, the majority of the exploratory

hypotheses for changes in patient outcomes between baseline and 3 weeks after discharge

from hospital were not supported. The only significant impact of the intervention for

patients was on changes in uncertainty (MUIS-C) scores, with a near significant impact

on changes in perceptions of control over treatment (IPQ-r Treatment Control) scores

over this same time period. There was also a significant main effect of the sex of the

patient for perceptions of control over treatment, with men perceiving a greater increase

in control at 3 weeks post-discharge than women. These results are further illustrated in

Tables 12 and 13.

CABG surgery patients who participated in the VITAL program experienced a

significantly greater decrease in their uncertainty scores between entry into the program

and at 3 weeks after discharge from hospital than did those who received standard care.

The mean adjusted decrease in scores on the 23-item MUIS-C for patients in the

telehealth group was 9.60 points in comparison to 4.54 points for those receiving

98

Table 10: Results of ANCOVAs for Baseline to 3 Week Changes in Patient and Caregiver Outcomes Variable Patient (p) Caregiver (p) _______________________________________________________________________ Primary Outcome State Anxiety (S-STAI) Main Effect – Intervention .23 .67 Main Effect - Patient Sex .39 .27 Interaction - Intervention X Patient Sex .75 .02* Exploratory Outcomes Depression (CESD-10) Main Effect – Intervention .80 .03* Main Effect - Patient Sex .17 .47 Interaction - Intervention X Patient Sex .11 .26 Uncertainty (MUIS-C) Main Effect – Intervention .03* .49 Main Effect - Patient Sex .11 .37 Interaction - Intervention X Patient Sex .89 .09† Personal Control (IPQ-r Personal Control) Main Effect – Intervention .15 .65 Main Effect - Patient Sex .89 .13 Interaction - Intervention X Patient Sex .78 .09† Treatment Control (IPQ-r Treatment Control) Main Effect - Intervention .09† .75 Main Effect - Patient Sex .01* .58 Interaction - Intervention X Patient Sex .82 .21 Support (IPRI-Support) Main Effect – Intervention .19 .89 Main Effect - Patient Sex .87 .11 Interaction - Intervention X Patient Sex .54 .67 Conflict (IPRI-Conflict) Main Effect – Intervention .54 .04* Main Effect - Patient Sex .70 .73 Interaction - Intervention X Patient Sex .88 .25 ________________________________________________________________________ * significant at p≤.05 † significant at p≤.10 and p > .05

99

Table 11: Results of ANCOVAs for Baseline to 5 Day Changes in Patient and Caregiver Outcomes Variable Patient (p) Caregiver (p) _______________________________________________________________________ State Anxiety (S-STAI) Main Effect - Intervention .43 .07† Main Effect - Patient Sex .51 .21 Interaction - Intervention X Patient Sex .83 .91 Depression (CESD-10) Main Effect - Intervention .18 .34 Main Effect - Patient Sex .52 .05* Interaction - Intervention X Patient Sex .70 .77 Uncertainty (MUIS-FC) Main Effect - Intervention .17 .04* Main Effect - Patient Sex .82 .40 Interaction - Intervention X Patient Sex .41 .96 Personal Control (IPQ-r Personal Control) Main Effect - Intervention .68 .96 Main Effect - Patient Sex .25 .24 Interaction - Intervention X Patient Sex .88 .37 Treatment Control (IPQ-r Treatment Control) Main Effect - Intervention .65 .30 Main Effect - Patient Sex .54 .12 Interaction - Intervention X Patient Sex .69 .71 Support (IPRI-Support) Main Effect - Intervention .25 .29 Main Effect - Patient Sex .27 .02* Interaction - Intervention X Patient Sex .78 .62 Conflict (IPRI-Conflict) Main Effect - Intervention .75 .06† Main Effect - Patient Sex .95 .35 Interaction - Intervention X Patient Sex .67 .23 * significant at p≤.05 † significant at p≤.10 and p > .05

100

Table 12: Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Patients’ Uncertainty (MUIS-C) Scores

Statistic

Main Effect of Intervention Main Effect of Sex of Patient

Interaction of Intervention by Sex of Patient (p=.89) Male Patients Female Patients

Telehealth

(n=90)

Standard Care

(n=91)

Male Patients (n=155)

Female Patients (n=26)

Telehealth

(n=77)

Standard Care

(n=78)

Telehealth

(n=13)

Standard Care

(n=13) Mean Change* (SEM)

-9.60 (1.60)

-4.54 (1.60)

-8.89 (0.86)

-5.24 (2.10)

-11.58 (1.22)

-6.19 (1.21)

-7.61 (2.97)

-2.88 (2.96)

Between Group Difference† (95% CI)

-5.06 (-9.50 to -0.62)

-3.64 (-7.36 to 0.07)

-5.39 (-8.76 to -2.02)

-4.73 (-12.95 to 3.49)

p-value .03 .11 *Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. †Negative results for the intervention group difference indicate that the decrease in MUIS-C scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in MUIS-C scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in MUIS-C scores was greater for male than female patients, and positive results indicate that the decrease in MUIS-C scores was less for male than female patients.

101

Table 13: Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Patients’ Treatment Control (IPQ-r Treatment Control) Scores

Statistic

Main Effect of Intervention Main Effect of Sex of Patient

Interaction of Intervention by Sex of Patient (p=.82) Male Patients Female Patients

Telehealth

(n=90)

Standard Care

(n=89)

Male Patients (n=153)

Female Patients (n=26)

Telehealth

(n=77)

Standard Care

(n=76)

Telehealth

(n=13)

Standard Care

(n=13) Mean Change* (SEM)

0.42 (0.34)

-0.40 (0.34)

0.68 (0.18)

-0.66 (0.44)

1.14 (0.26)

0.21 (0.26)

-0.31 (0.63)

-1.01 (0.63)

Between Group Difference† (95% CI)

0.82 (-0.12 to 1.76)

1.34 (0.55 to 2.13)

0.93 (0.21 to 1.65)

0.71 (-1.03 to 2.44)

p-value .09 .01 *Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward.

†Positive results for the intervention group difference indicate that the increase in IPQ-r Treatment Control scores was greater in the telehealth group than the standard care group, and negative differences indicate that the increase in IPQ-r Treatment Control scores was less in the telehealth group than in the standard care group. Positive results for the sex of patient difference indicate that the increase in IPQ-r Treatment Control scores was greater for male than female patients, and negative results indicate that the increase in IPQ-r Treatment Control scores was less for male than female patients.

102

standard care (see Table 12).

Table 13 presents the results for the near significant impact of the intervention on

changes in patients’ perceptions of control over treatment scores. VITAL patients showed

a greater increase in their perception of level of treatment control than patients in the

standard care group. The mean adjusted increase in IPQ-r Treatment Control scores for

patients in the telehealth group was 0.42 points compared to a decrease of 0.40 points for

those receiving standard care. There was also a significant main effect of the sex of the

patient (p=.01) which showed that male patients had a significantly greater increase in

their perceptions of treatment control between baseline and 3 weeks after discharge from

hospital than did female patients who had a decrease in their perceptions of treatment

control.

3 Week Caregiver Outcomes. As shown in Table 10, two of the exploratory

hypotheses for changes in caregiver outcomes between baseline and 3 weeks after

discharge from hospital were supported. The intervention had a significant impact on

changes in caregivers’ levels of depression symptoms (CESD-10) and perceptions of

conflict (IPRI-Conflict) scores. There were also near significant interactions between

intervention and patient sex in changes in caregivers’ uncertainty (MUIS-FC) and

personal control (IPQ-r Personal Control subscale) scores over this same time period.

These results are illustrated in Tables 14 to 19.

As shown in Table 14 caregivers of CABG surgery patients who participated in

the VITAL program experienced a significantly greater decrease in depression symptoms

between entry into the program and 3 weeks after discharge from hospital after

adjustment for baseline scores than did those who received standard care. The mean

103

Table 14: Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ Depression (CESD-10) Scores1

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Intervention by Sex of Patient (p=.26) Caregivers of Male

Patients Caregivers of Female

Patients Telehealth

(n=91)

Standard Care

(n=91)

Caregivers of Male Patients (n=156)

Caregivers of Female Patients (n=26)

Telehealth

(n=78)

Standard Care

(n=78)

Telehealth

(n=13)

Standard Care

(n=13)

Mean Change* (SEM)

-0.84 (0.12)

-0.45 (0.12)

-0.58 (0.07)

-0.71 (0.16)

-0.68 (0.09)

-0.48 (0.09)

-1.00 (0.23)

-0.41 (0.23)

Between Group Difference (95% CI)

-0.39 (-0.73 to -0.05)

0.13 (-0.16 to 0.41)

-0.20 (-0.45 to 0.06)

-0.59 (-1.22 to 0.04)

p-value .03 .47 *Adjusted for transformed baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. 1 Natural log transformation †Negative results for the intervention group difference indicate that the decrease in CESD-10 scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in CESD-10 scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in CESD-10 scores was greater for male than female patients, and positive results indicate that the decrease in CESD-10 scores was less for male than female patients.

104

Table 15: Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ Conflict (IPRI-Conflict) Scores

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Intervention by Sex of Patient (p=.25) Caregivers of Male

Patients Caregivers of Female

Patients Telehealth

(n=91)

Standard Care

(n=91)

Caregivers of Male Patients (n=156)

Caregivers of Female Patients (n=26)

Telehealth

(n=78)

Standard Care

(n=78)

Telehealth

(n=13)

Standard Care

(n=13)

Mean Change* (SEM)

-.62 (0.74)

1.59 (0.74)

0.31 (0.40)

0.67 (0.97)

-1.00 (0.56)

0.81 (0.56)

-1.04 (1.38)

2.37 (1.38)

Between Group Difference† (95% CI)

-2.21 (-4.27 to -0.15)

-0.36 (-0.21 to 1.36)

-1.81 (-2.56 to 0.56)

-3.41 (-7.22 to 0.41)

p-value .04 .73 *Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. †Negative results for the intervention group difference indicate that the decrease in IPRI-Conflict scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in IPRI-Conflict scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in IPRI-Conflict scores was greater for male than female patients, and positive results indicate that the decrease in IPRI-Conflict scores was less for male than female patients.

105

Table 16: Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ Uncertainty (MUIS-FC) Scores: Main Effects and Interaction of Intervention by Sex of Patient

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Intervention by Sex of Patient (p=.09) Caregivers of Male

Patients Caregivers of Female

Patients Telehealth

(n=91)

Standard Care

(n=91)

Caregivers of Male Patients (n=156)

Caregivers of Female Patients (n=26)

Telehealth

(n=78)

Standard Care

(n=78)

Telehealth

(n=13)

Standard Care

(n=13)

Mean Change* (SEM)

-6.93 (1.69)

-5.26 (1.69)

-7.19 (0.91)

-5.01 (2.22)

-10.04 (1.28)

-4.33 (1.28)

-3.83 (3.13)

-6.19 (3.14)

Between Group Difference† (95% CI)

-1.67 (-6.37 to 3.03)

-2.17 (-6.10 to 1.75)

-5.70 (-9.25 to -2.16)

2.36 (-6.33 to 11.06)

p-value .49 .37 .0021 .55*Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. 1Post-hoc analysis carried out using Simple Main Effects. †Negative results for the intervention group difference indicate that the decrease in MUIS-FC scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in MUIS-FC scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in MUIS-FC scores was greater for male than female patients, and positive results indicate that the decrease in MUIS-FC scores was less for male than female patients.

106

Table 17: Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ Uncertainty (MUIS-FC) Scores: Main Effects and Interaction of Sex of Patient by Intervention

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Sex of Patient by Intervention (p=.09) Caregivers of

Telehealth Patients Caregivers of Standard

Care Patients Telehealth

(n=91)

Standard Care

(n=91)

Caregivers of Male Patients (n=156)

Caregivers of Female Patients (n=26)

Males

(n=78)

Females

(n=13)

Males

(n=78)

Females

(n=13) Mean Change* (SEM)

-6.93 (1.69)

-5.26 (1.69)

-7.19 (0.91)

-5.01 (2.22)

-10.04 (1.28)

-3.83 (3.14)

-4.33 (1.28)

-6.19 (3.14)

Between Group Difference† (95% CI)

-1.67 (-6.37 to 3.03)

-2.17 (-6.10 to 1.75)

-6.21 (-11.76 to -0.65)

1.86 (-3.69 to 7.43)

p-value .49 .37 .071 .62*Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. 1Post-hoc analysis carried out using Simple Main Effects. †Negative results for the intervention group difference indicate that the decrease in MUIS-FC scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in MUIS-FC scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in MUIS-FC scores was greater for male than female patients, and positive results indicate that the decrease in MUIS-FC scores was less for male than female patients.

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Table 18: Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ Personal Control (IPQ-r Personal Control) Scores: Main Effects and Interaction of Sex of Patient by Intervention

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Sex of Patient by Intervention (p=.09) Caregivers of Telehealth

Patients Caregivers of Standard

Care Patients Telehealth

(n=89)

Standard Care

(n=88)

Caregivers of Male Patients (n=151)

Caregivers of Female Patients (n=26)

Males

(n=76)

Females

(n=13)

Males

(n=75)

Females

(n=13) Mean Change* (SEM)

4.45 (0.48)

4.76 (0.48)

5.13 (0.26)

4.08 (0.63)

5.55 (0.37)

3.35 (0.89)

4.71 (0.37)

4.82 (0.89)

Between Group Difference† (95% CI)

-0.31 (-1.65 to 1.02)

1.05 (-0.08 to 2.17)

2.20 (0.62 to 3.79)

-0.11 (-1.70 to 1.48)

p-value .65 .13 .031 .92*Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. 1Post-hoc analysis carried out using Simple Main Effects.

†Positive results for the intervention group difference indicate that the increase in IPQ-r Personal Control scores was greater in the telehealth group than the standard care group, and negative differences indicate that the increase in IPQ-r Personal Control scores was less in the telehealth group than in the standard care group. Positive results for the sex of patient difference indicate that the increase in IPQ-r Personal Control scores was greater for male than female patients, and negative results indicate that the increase in IPQ-r Personal Control scores was less for male than female patients.

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Table 19: Adjusted* Mean Pre-Surgery to 3 Weeks Post-Hospital Discharge Changes in Caregivers’ Personal Control (IPQ-r Personal Control) Scores: Main Effects and Interaction of Intervention by Sex of Patient

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Intervention by Sex of Patient (p=.09) Caregivers of Male

Patients Caregivers of Female

Patients Telehealth

(n=89)

Standard Care

(n=88)

Caregivers of Male Patients (n=151)

Caregivers of Female Patients (n=26)

Telehealth

(n=76)

Standard Care

(n=75)

Telehealth

(n=13)

Standard Care

(n=13)

Mean Change* (SEM)

4.45 (0.48)

4.76 (0.48)

5.13 (0.26)

4.08 (0.63)

5.55 (0.37)

4.71 (0.37)

3.35 (0.89)

4.82 (0.89)

Between Group Difference† (95% CI)

-0.31 (-1.65 to 1.02)

1.05 (-0.08 to 2.17)

0.84 (-0.18 to 1.87)

-1.47 (-3.93 to 0.99)

p-value .65 .13 .101 .24*Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. 1Post-hoc analysis carried out using Simple Main Effects. †Positive results for the intervention group difference indicate that the increase in IPQ-r Personal Control scores was greater in the telehealth group than the standard care group, and negative differences indicate that the increase in IPQ-r Personal Control scores was less in the telehealth group than in the standard care group. Positive results for the sex of patient difference indicate that the increase in IPQ-r Personal Control scores was greater for male than female patients, and negative results indicate that the increase in IPQ-r Personal Control scores was less for male than female patients.

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adjusted decrease in the log-transformed scores on the CESD-10 for caregivers of

patients in the telehealth group was 0.84 points in comparison to 0.45 points for those

receiving standard care. This represents a decrease of 5.27 points in the adjusted raw

CESD-10 scores for caregivers in the telehealth group versus 3.84 points for caregivers in

standard care.

Table 15 shows that caregivers of patients who participated in the VITAL

program also experienced a significantly greater decrease in their perceptions of conflict

between entry into the program and 3 weeks after discharge from hospital than did those

who received standard care. The mean adjusted decrease in scores on the IPRI-Conflict

subscale for caregivers of patients in the telehealth group was 0.62 points in comparison

to an increase of 1.59 points for those receiving standard care.

Tables 16 and 17 present the results for the near significant interaction of

intervention and patient sex on changes in caregivers’ uncertainty scores. This interaction

was further analyzed using simple main effects. The first examination revealed a mean

adjusted decrease in uncertainty scores for caregivers of male patients in the telehealth

group of 10.04 points in comparison to 4.33 points for those receiving standard care

(p=.002). A second examination from the point of differences in changes in the

uncertainty scores in relation to the sex of the patient for whom the caregiver was

responsible found that caregivers of male patients in the telehealth group experienced a

greater decrease in uncertainty than caregivers of female patients in the telehealth group.

Caregivers of male patients in the telehealth group had a mean adjusted decrease in their

MUIS-FC scores of 10.04 points in comparison to 3.83 points for caregivers of female

patients receiving telehealth (p=.07).

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Tables 18 and 19 present the results for the near significant interaction of

intervention and patient sex on changes in caregivers’ perceptions of personal control.

This interaction was further analyzed using simple main effects. The first examination

revealed that caregivers of male patients who received telehealth had a mean adjusted

increase in their personal control of 5.55 points in comparison to 3.35 points for

caregivers of female patients receiving telehealth (p=.03); indicating that caregivers of

male patients in the telehealth group had a significantly greater increase in perceived

personal control than caregivers of female patients in the telehealth group. Further

examination of the interaction in relation to the sex of the patient for whom the caregiver

was responsible indicated that caregivers of male patients who received telehealth had a

mean adjusted increase in their personal control of 5.55 points in comparison to 4.71

points for caregivers of male patients receiving standard care (p=.10). In this case,

caregivers of male patients in the telehealth group had a negligibly greater increase in

perceived personal control than caregivers of male patients in the standard care group.

5 Day Patient Outcomes. As shown in Table 11, none of the exploratory

hypotheses for changes in patient outcomes between baseline and 5 days after discharge

from hospital were supported. There were no significant main effects of the intervention,

sex of the patient, or interaction of intervention by sex on changes in patient outcomes

over this early period.

5 Day Caregiver Outcomes. The majority of the exploratory hypotheses for

changes in caregiver outcomes between baseline and 5 days after discharge from hospital

were also not supported (see Table 11). The intervention had a significant impact only on

changes in caregivers’ uncertainty (MUIS-FC) scores. There were also near significant

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impacts on changes in caregivers’ state anxiety (S-STAI) and perceived conflict (IPRI-

Conflict) scores over this same time period. These results are further illustrated in Tables

20 to 22. In addition to these results, there were significant and near significant main

effects for sex of the patient for changes in caregivers’ perceived support (IPRI-Support)

(p=.02) and depression symptoms (CESD10) (p=.07) between baseline and 5 days after

discharge from hospital (see Tables 23 & 24).

As shown in Table 20 caregivers of CABG surgery patients who participated in

the VITAL program experienced a significantly greater decrease in their uncertainty

between entry into the program and on the 5th day of the program delivery than those who

received standard care. The mean adjusted decrease on the MUIS-FC for caregivers of

patients in the telehealth group was 8.89 points in comparison to 4.70 points for those

receiving standard care.

Table 21 presents the results for the near significant impact of the intervention on

changes in caregivers’ state anxiety between baseline and the 5th day of the 7-day

program. The mean adjusted decrease in S-STAI scores for caregivers’ in the telehealth

group was 15.05 points compared to a decrease of 11.28 for those receiving standard

care, reflecting that caregivers in the telehealth group experienced a greater decrease in

anxiety than patients in the standard care group. As shown in Table 22 there was also a

near significant impact of the intervention on changes in caregivers’ perceived conflict

over the same time period. The mean adjusted decrease in IPRI-Conflict scores for

caregivers of patients in the telehealth group was 1.39 points compared to an increase of

0.35 points for those receiving standard care.

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Table 20: Adjusted* Mean Pre-Surgery to 5 Days Post-Hospital Discharge Changes in Caregivers’ Uncertainty (MUIS-FC) Scores

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Intervention by Sex of Patient (p=.96) Caregivers of Male

Patients Caregivers of Female

Patients Telehealth

(n=91)

Standard Care

(n=91)

Caregivers of Male Patients (n=156)

Caregivers of Female Patients (n=26)

Telehealth

(n=78)

Standard Care

(n=78)

Telehealth

(n=13)

Standard Care

(n=13)

Mean Change* (SEM)

-8.89 (1.46)

-4.70 (1.46)

-5.93 (0.78)

-7.67 (1.91)

-8.08 (1.10)

-3.77 (1.10)

-9.71 (2.70)

-5.63 (2.70)

Between Group Difference† (95% CI)

-4.19 (-8.23 to -0.14)

1.74 (-1.63 to 5.13)

-4.31 (-7.36 to -1.25)

-4.08 (-11.56 to 3.41)

p-value .04 .40 *Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. †Negative results for the intervention group difference indicate that the decrease in MUIS-FC scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in MUIS-FC scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in MUIS-FC scores was greater for male than female patients, and positive results indicate that the decrease in MUIS-FC scores was less for male than female patients.

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Table 21: Adjusted* Mean Pre-Surgery to 5 Days Post-Hospital Discharge Changes in Caregivers’ State Anxiety (S-STAI) Scores

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Intervention by Sex of Patient (p=.91) Caregivers of Male

Patients Caregivers of Female

Patients Telehealth

(n=91)

Standard Care

(n=91)

Caregivers of Male Patients (n=156)

Caregivers of Female Patients (n=26)

Telehealth

(n=78)

Standard Care

(n=78)

Telehealth

(n=13)

Standard Care

(n=13)

Mean Change* (SEM)

-15.05 (1.46)

-11.28 (1.46)

-11.85 (0.78)

-14.48 (1.91)

-13.62 (1.11)

-10.08 (1.11)

-16.48 (2.70)

-12.48 (2.71)

Between Group Difference† (95% CI)

-3.77 (-7.82 to 0.28)

2.63 (-0.76 to 6.02)

-3.54 (-6.62 to -0.45)

-4.00 (-11.50 to 3.49)

p-value .07 .21 *Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. †Negative results for the intervention group difference indicate that the decrease in S-STAI scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in S-STAI scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in S-STAI scores was greater for male than female patients, and positive results indicate that the decrease in S-STAI scores was less for male than female patients.

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Table 22: Adjusted* Mean Pre-Surgery to 5 Days Post-Hospital Discharge Changes in Caregivers’ Conflict (IPRI-Conflict) Scores

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Intervention by Sex of Patient (p=.23) Caregivers of Male

Patients Caregivers of Female

Patients Telehealth

(n=91)

Standard Care

(n=91)

Caregivers of Male Patients (n=156)

Caregivers of Female Patients (n=26)

Telehealth

(n=78)

Standard Care

(n=78)

Telehealth

(n=13)

Standard Care

(n=13)

Mean Change* (SEM)

-1.39 (0.65)

0.35 (0.65)

-0.10 (0.35)

-0.95 (0.85)

-0.41 (0.49)

0.22 (0.49)

-2.37 (1.20)

0.47 (1.20)

Between Group Difference† (95% CI)

-1.74 (-3.54 to 0.06)

0.86 (-0.65 to 2.36)

-0.64 (-2.00 to 0.72)

-2.85 (-6.18 to 0.49)

p-value .06 .35 *Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward.

†Negative results for the intervention group difference indicate that the decrease in IPRI-Conflict scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in IPRI-Conflict scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in IPRI-Conflict scores was greater for male than female patients, and positive results indicate that the decrease in IPRI-Conflict scores was less for male than female patients.

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Table 23: Adjusted* Mean Pre-Surgery to 5 Days Post-Hospital Discharge Changes in Caregivers’ Support (IPRI-Support) Scores

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Intervention by Sex of Patient (p=.62) Caregivers of Male

Patients Caregivers of Female

Patients Telehealth

(n=91)

Standard Care

(n=91)

Caregivers of Male Patients (n=156)

Caregivers of Female Patients (n=26)

Telehealth

(n=78)

Standard Care

(n=78)

Telehealth

(n=13)

Standard Care

(n=13)

Mean Change* (SEM)

0.93 (0.75)

-0.21 (0.75)

-0.90 (0.40)

1.62 (0.98)

-0.60 (0.57)

-1.20 (0.57)

2.45 (1.39)

0.79 (1.38)

Between Group Difference† (95% CI)

1.13 (-0.94 to 3.21)

-2.52 (-4.25 to -0.78)

0.60 (-0.97 to 2.17)

1.66 (-2.18 to 5.50)

p-value .29 .02 *Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. †Positive results for the intervention group difference indicate that the increase in IPRI-Support scores was greater in the telehealth group than the standard care group, and negative differences indicate that the increase in IPRI-Support scores was less in the telehealth group than in the standard care group. Positive results for the sex of patient difference indicate that the increase in IPRI-Support scores was greater for male than female patients, and negative results indicate that the increase in IPRI-Support scores was less for male than female patients.

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Table 24: Adjusted* Mean Pre-Surgery to 5 Days Post-Hospital Discharge Changes in Caregivers’ Depression (CESD-10) Scores1

Statistic

Main Effect of Intervention Main Effect of Sex of Patient Interaction of Intervention by Sex of Patient (p=.37) Caregivers of Male

Patients Caregivers of Female

Patients Telehealth

(n=91)

Standard Care

(n=91)

Caregivers of Male Patients (n=156)

Caregivers of Female Patients (n=26)

Telehealth

(n=78)

Standard Care

(n=78)

Telehealth

(n=13)

Standard Care

(n=13)

Mean Change* (SEM)

-0.52 (0.10)

-0.31 (0.10)

-0.29 (0.05)

-0.54 (0.13)

-0.33 (0.07)

-0.24 (0.07)

-0.71 (0.18)

-0.37 (0.18)

Between Group Difference† (95% CI)

-0.21 (-0.49 to 0.07)

0.25 (0.03 to 0.47)

-0.09 (-0.28 to 0.10)

-0.34 (-0.84 to 0.16)

p-value .12 .07 *Adjusted for baseline score, fitting both main effects and 2-way interaction, intention-to-treat, last observation carried forward. 1Natural log transformation †Negative results for the intervention group difference indicate that the decrease in CESD-10 scores was greater in the telehealth group than the standard care group, and positive differences indicate that the decrease in CESD-10 scores was less in the telehealth group than in the standard care group. Negative results for the sex of patient difference indicate that the decrease in CESD-10 scores was greater for male than female patients, and positive results indicate that the decrease in CESD-10 scores was less for male than female patients.

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There were also significant and near significant main effects for sex of the patient

for changes between baseline and 5 days after discharge in perceived support and

depression symptoms. Table 23 shows that caregivers of female patients had a

significantly greater increase in their adjusted IPRI-Support scores between baseline and

5 days after discharge from hospital than did caregivers of male patients (p=.02). As well,

caregivers of female patients had a near significantly greater adjusted decrease in their

CESD-10 scores between baseline and 5 days after discharge than did caregivers of male

patients (p=.07) (see Table 24).

Health Care Utilization

Because few patients had more than one contact with a physician, visited an ER,

or were admitted to hospital, and most patients did not require these services after

discharge from hospital, the data from the caregivers were combined into three

dichotomous indicators across the total study period. Table 25 presents the results of the

logistic regression analyses that assessed the main and interaction effects of intervention

group and patient sex on patients’ use of ER services, physician contacts, and admissions

to hospital. There were no significant main effects of intervention or patient sex for use of

ER services or admissions to hospital. There was, however, a significant main effect of

the intervention (p=.04) and a near significant main effect of patient sex (p=.06) for

contact with a physician during the 3 weeks after discharge from hospital. Forty-three

(51.1%) of the patients who received standard care contacted a doctor at least once during

this time while only 30 (35.7%) of those who received the VITAL program contacted a

physician. Within the total group of patients who contacted a physician 67 (46.2%) were

men and 6 (26.1%) were women.

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Table 25: Health Care Utilization between Baseline and 3 Weeks after Discharge from Hospital by Group and Patient Sex (n=168)

Telehealth Standard Care p Males Females p Variable (n=84) (n=84) (n=145) (n=23) ____________________________________________________________________________________________________________ ≥ 1 ER visit (%)1 29 (34.5) 23 (27.4) .32 45 (31.0) 7 (30.4) .95

Odds Ratio4 (95% CI) 1.40 (0.73 to 2.70) Odds Ratio5 (95% CI) 0.97 (0.37 to 2.53)

≥ 1 physician visit (%)2 30 (35.7) 43 (51.1) .04 67 (46.2) 6 (26.1) .08

Odds Ratio4 (95% CI) 0.53 (0.29 to 0.98) Odds Ratio5 (95% CI) 0.41 (0.15 to 1.10) ≥ 1 admission (%)3 14 (16.7) 8 (10.0) .17 18 (12.4) 4 (17.4) .53

Odds Ratio4 (95% CI) 1.90 (0.75 to 4.80) Odds Ratio5 (95% CI) 1.49 (0.45 to 4.86) ___________________________________________________________________________________________________________

1 Interaction p=.59; 2Interaction p=.91; 3 Interaction p=.37 4 Odds ratio for telehealth versus standard care 5 Odds ratio for males versus females

119

Clinical Significance

For this study, small, medium, and large effect sizes were defined respectively as

a difference of .20, .50, and .80 of a standard deviation between the means. In the

context of 3-week clinical significance, the VITAL program had its greatest impact on

the anxiety and uncertainty levels of caregivers of male patients. The mean difference

between 3-week changes in the S-STAI scores for caregivers of male telehealth and

standard care patients was 5.68 points, representing a medium to large effect size (.60)

(Cohen,1992), while the effect size for changes in uncertainty levels at 3 weeks was .51.

The near significant interaction between telehealth and sex of the patient for perceived

personal control revealed a small effect size (.26) with the caregivers of telehealth male

patients also experiencing a greater increase in their perceived personal control. Small to

medium effect sizes for 3-week decreases in perceived conflict (.31) and depression

symptoms (.34) for caregivers were also found, with no apparent differences between the

caregivers of male and female patients. Regardless of the sex of the patient VITAL

caregivers exhibited a greater decrease in their perceived conflict and depression

symptoms than caregivers in standard care.

For patients, the major changes associated with the VITAL program involved a

small to medium-sized 3-week reduction in uncertainty (.33) and a small increase in

perceptions of treatment control (.25) that held for both male and female patients. Unlike

the results for caregivers, there were no sex differences. Both male and female patients in

the VITAL program experienced greater decreases in uncertainty and greater increases in

perceived treatment control than patients in standard care. With respect to health care

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utilization, patients in the VITAL program were 47% less likely to contact a physician

during the 3-week period after discharge than standard care patients.

Mediation Analyses

This section is concerned with results of the analyses that assessed the role of the

potential mediating variables in determining changes in the patient and caregiver

outcome variables from baseline to 3 weeks after discharge from hospital. Specifically, it

was determined whether changes in perceived uncertainty, personal and treatment

control, and support and conflict explained any of the observed VITAL program impacts

on anxiety, depression symptoms, and use of health care services. Since mediation

analyses are relevant only when a relationship exists between an independent and

outcome variable, explanatory mechanisms of action were sought for the VITAL program

only for those outcomes and sub-groups for which there were significant or near

significant program-related differences.

As previously described, regardless of the sex of patient, caregivers in the

telehealth groups experienced significantly greater reductions in their levels of depression

symptoms (CESD-10) at 3 weeks than those in the standard care group. In addition,

caregivers’ of telehealth male patients, but not female patients, experienced significantly

greater reductions in their state anxiety levels (S-STAI) scores at 3 weeks than those in

the standard care group. As shown in Table 26, results of the ANCOVAs also revealed a

change in one potential mediator that was significantly related to program outcomes for

caregivers and might explain program impact on changes in depression symptoms in

caregivers: 3 week changes in caregivers’ conflict (IPRI-Conflict subscale) scores. For

caregivers of male patients, there were two potential mediators that might explain the

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Table 26: Results of Mediation Analyses for Significant and Near Significant Telehealth Program-Related Changes in Caregiver Outcomes

Outcome Variable Telehealth Program’s

relationship with outcome variable (effect size and p

value)

Telehealth Program’s relationship with potential

mediator (p value)

Potential mediator’s

relationship with outcome variable (correlation and p

value)

Telehealth Program’s relationship with

outcome variable after adjustment for

potential mediator (effect size and p value)

Changes in Caregivers’ depression symptoms (CESD-101) from baseline to 3 weeks after discharge

ES=.34; (p=.03) Changes in interpersonal conflict (IPRI-Conflict subscale1) from baseline to 3 weeks after discharge (p=.04)

r=.11; p=.142

ES=.32; p<.043

Changes in Caregivers’ of male patients state anxiety (S-STAI1) from baseline to 3 weeks after discharge

ES=.60; (p=.0003) Changes in uncertainty (MUIS-FC) for caregivers’ of male patients1 from baseline to 3 weeks after discharge (p=.002)

r=.43; p<.001 ES=.38; p<.01

Changes in personal control (IPQ-r Personal Control subscale) for caregivers’ of male patients1 from baseline to 3 weeks after discharge (p=.03)

r=-.27; p<.001 ES=.56; p<.001

1 Adjusted for baseline score 2 No mediation 3 Adjusted effect size demonstrating further lack of mediation

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observed changes in state anxiety; changes in uncertainty (MUIS-FC) and changes in

personal control (IPQ-r Personal Control subscale). Correlational analyses revealed

significant relationships between program outcomes and changes in two of the three

potential mediators. For caregivers, there were significant correlations between changes

from baseline to 3 week changes in state anxiety (S-STAI ) and changes in their

uncertainty (MUIS- FC) (r=.43; p<.001), and between state anxiety changes and changes

in personal control (IPQ-r Personal Control subscale) (r=-.27; p<.001). The correlation

between 3-week changes in conflict (IPRI-Conflict subscale) and depression symptoms

(CESD-10) scores was not significant (r=.11; p=.14). Results of ANCOVAs assessing the

VITAL program’s relationship with the outcome variables after adjusting for potential

mediators revealed a decrease in the strength of each of the relationships (see Table 26).

To determine the degree of mediation in each of these relationships effect sizes were

calculated by dividing the difference in mean changes between the telehealth and

standard care groups by the common standard deviation for the two groups both before

and after adjustment for the potential mediators.

There was little evidence that program-related 3-week changes in personal control

(IPQ-r Personal Control) explained changes in state anxiety (S-STAI) in caregivers of

male patients. Less than 10% of the effect size for the S-STAI scores was explained by

changes in the IPQ-r Personal Control scores, reflecting that 90% of the change in state

anxiety was attributable to things other than changes in personal control. The degree of

mediation for 3-week changes in caregivers of males’ uncertainty (MUIS-FC), however,

accounted for a greater proportion of change in state anxiety (S-STAI). Overall, changes

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in the caregivers of males’ uncertainty explained 36.7% of the change in their state

anxiety by 3 weeks.

The only significant program-related difference for the health care utilization

variables involved ever contacting a physician after discharge from hospital. In this

instance, there were two potential mediators significantly, or near significantly, related to

program outcomes for patients: 3 week changes in patients’ uncertainty (MUIS-C) and

treatment control (IPQ-r Treatment Control subscale). However, logistic regression

analyses revealed that no significant relationships existed between changes in the MUIS-

C scores (Odds Ratio per standard deviation increase = 0.78, 95% CI, 0.58 to 1.07) or

IPQ-r Treatment subscale scores (Odds Ratio per standard deviation increase = 0.89, 95%

CI, 0.65 to 1.20) and patient contact with a physician across the study period. For this

reason, the potential mediating roles of uncertainty and treatment control were not

considered further.

Moderator Analyses

The final section of this chapter addresses the results of the analyses pertaining to

the moderating effects of patient sex and coping style, that is, whether these variables

influenced the strength of the relationship between the VITAL program and each of the

dependent variables (Baron & Kenny, 1986). Moderation is assessed by examining the

interaction between the potential moderator and the independent variable in predicting

the outcome. In order to be considered a moderator, the sex of the patient and the patient

and/or caregiver coping style variable had to significantly affect the strength of the

relationship between the VITAL program and the variable for which moderation was

assessed (anxiety, depression, health care utilization, perceived uncertainty, perceived

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personal and treatment control, and perceived support and conflict). In other words, the

interaction between the sex of the patient and the intervention or the coping style and the

intervention had to be significant in predicting the outcome of interest.

Patient Sex. As discussed previously, significant and near-significant

interaction effects between patient sex and treatment group were identified for baseline to

3-week changes in caregiver anxiety (S-STAI), uncertainty (MUIS-C), and personal

control (IPQ-r Personal subscale) (see Table 10). Patient sex significantly moderated the

caregivers’ response to the VITAL program for changes in anxiety, and near-significantly

moderated their response for changes in uncertainty and personal control. Specifically,

the caregivers of male patients in the telehealth group experienced significantly greater

decreases in their anxiety, near significantly greater decreases in their uncertainty, and

near significantly greater increases in their perceptions of personal control than did

caregivers of male patients in the standard care group. As well, examination of the

interaction from the point of view of the sex of the patient for whom the caregiver was

responsible indicated that caregivers of female patients who received standard care

experienced significantly greater decreases in their anxiety than did caregivers of male

patients who received the same treatment. There was no evidence, however, for patient

sex as a moderator of the patients’ response to the VITAL program.

Coping Style. Results of independent t-tests for determining whether sex-dependent

and separate patient and caregiver median split scores were necessary for construction of

the coping style variables revealed no significant differences between males and females

or between patient and caregiver scores on either the T-STAI or MCSDS-Short Form.

Construction of the coping style variable was therefore based on the medians for the total

125

sample (including patients and caregivers of both sexes). The overall median on the T-

STAI was 31.0 and 9.0 on the MCSDS-Short Form.

Patients and caregivers were classified as low anxious copers when they had

scores < 31.0 on the T-STAI and < 9.0 on the MCSDS-Short-Form (n=27 patients; n=41

caregivers). They were identified as repressive copers when their scores were <31.0 on

the T-STAI and ≥9 on the MCSDS-Short Form (n=65 patients; n=50 caregivers) and high

anxious copers when their scores were >31.0 on the T-STAI regardless of their MCSDS-

Short Form score (n=90 patients; n=91 caregivers). Results of the 2x2 ANCOVAs for

assessing the main effects of coping style and the interaction of intervention group and

coping style on baseline to 3-week changes in both the patient and caregiver S-STAI,

CESD-10, MUIS-C, IPQ-r Personal and Treatment subscales, and IPRI-Support and

Conflict subscale scores, with baseline scores included as the covariates, revealed no

evidence for coping style as a moderator of either the patients’ or caregivers’ response to

the VITAL program. There were no significant interaction effects between patient or

caregiver coping style and any of the dependent variables (see Table 27). Additionally,

logistic regression analyses revealed no significant interaction effects for patient coping

style and utilization of health care services across the total study period (see Table 28).

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Table 27: Results of ANCOVAs Assessing Coping Style and Baseline to 3-Week Changes in Patient and Caregiver Outcomes ____________________________________________________________________________________________________________ 3-Week Changes Variable Patient (p) Caregivers (p) ____________________________________________________________________________________________________________ State Anxiety (S-STAI) Interaction - Intervention X Coping Style .60 .65 Depression (CESD-10) Interaction - Intervention X Coping Style .99 .76 Uncertainty (MUIS-C) Interaction - Intervention X Coping Style .17 .96 Personal Control (IPQ-r Personal Control) Interaction - Intervention X Coping Style .14 .55 Treatment Control (IPQ-r Treatment Control) Interaction - Intervention X Coping Style .55 .24 Support (IPRI-Support) Interaction - Intervention X Coping Style .41 .60 Conflict (IPRI-Conflict) Interaction - Intervention X Coping Style .61 .31 ____________________________________________________________________________________________________________

significant at p≤.05 † significant at p≤.10 and p >.05

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Table 28: Results of Logistic Regression Assessing Coping Style and Patient Use of Health Services from Baseline to 3 Weeks After Discharge from Hospital ____________________________________________________________________________________________________________ Variable Patient (p) ____________________________________________________________________________________________________________ Admission to Hospital Interaction - Intervention X Coping Style .40 Contact with a Physician Interaction - Intervention X Coping Style .37 ER Visits Interaction - Intervention X Coping Style .24 ____________________________________________________________________________________________________________ * significant at p≤.05 † significant at p≤.10 and p > .05

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Results Summary

The results showed that the VITAL program had minimal impact on changes in

patients’ psychological status, either from baseline to 3 weeks after discharge from

hospital or over the first 5 days of the 7-day program. Patients in both study groups

showed improvements in all areas assessed, and patients receiving standard care

improved as much as VITAL patients in their levels of anxiety, depression, personal

control, and perceived support/conflict. However, VITAL patients showed greater

reductions in uncertainty, marginally greater improvements in their perceptions of

treatment control, and were less likely to contact a physician by 3 weeks after discharge

from hospital than patients receiving standard care. These differences were not apparent,

by day 5 of the program. Furthermore, by 3 weeks after discharge (16 days after the end

of the program) there was no evidence that changes in patients’ perceptions of

uncertainty or treatment control mediated the difference between the groups in contact

with a physician. It was noted that the coping style and sex of the patient did not

influence patients’ responses to the VITAL program.

Overall, there was more evidence in favour of the VITAL program for caregivers

than for patients. VITAL caregivers showed significantly greater improvements in

depression symptoms and decreases in perceived conflict by 3 weeks after discharge from

hospital than caregivers receiving standard care. VITAL had additional benefits for

caregivers of male patients in terms of greater reductions in anxiety and uncertainty, and

greater increases in personal control than caregivers in the standard care group. The

changes in uncertainty from baseline to 3 weeks were also associated with reductions in

anxiety for the caregivers of male patients, with changes in uncertainty accounting for

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more than one third of the observed changes in anxiety. These program-related benefits

were not apparent for caregivers of female patients.

At 5 days after discharge from hospital caregivers of VITAL patients also showed

significantly greater reductions in uncertainty and marginally greater improvements in

anxiety and perceived conflict than caregivers of patients receiving standard care.

Although there were other early changes observed for caregivers of female patients, such

as greater 5-day reductions in depression symptoms and greater increases in perceived

support than caregivers of male patients regardless of VITAL program participation,

these changes were not sustained at 3 weeks. Instead, by 3 weeks after discharge

caregivers of both male and female patients experienced significant decreases in

depression symptoms, but no difference in changes in perceived support. While the sex of

the patient influenced caregivers’ response to the VITAL program with respect to

anxiety, uncertainty, and personal control at 3 weeks after discharge, the caregivers’

coping style did not influence responses. Whether a person had a low anxious, high

anxious or repressive coping style did not influence their response to the program.

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CHAPTER 5

DISCUSSION

This study was a RCT evaluating the telehealth (VITAL) program at the SJRH,

Saint John, NB. The results add to a growing body of knowledge in telemedicine

assessing the impact of communication technology on CABG surgery patient and

caregiver recovery after their discharge from hospital. The primary interest was whether

patients and caregivers who received daily audio-video visits from a nurse in the

telehealth unit for a week after returning home differed in changes in anxiety from

patients and caregivers who received routine in-hospital discharge instruction. Because

CABG surgery patients can require health care services for problems arising during

recovery, and both patients and caregivers can experience depression symptoms during

the same period, it was also important to evaluate whether the VITAL program had an

impact on these problems.

The selection of potential mediators for the telehealth intervention was influenced

by Mishel's Uncertainty in Illness Theory, Weinman’s work on illness perceptions, and

Tilden’s work on social support. These conceptual underpinnings suggest that

improvements in patients' and caregivers' perceptions of uncertainty, illness control,

perceived support, and conflict with the partner during recovery at home are key factors

which could lead to greater reductions in anxiety, depression, and health care utilization

over the recovery period. Mishel’s Theory also stipulates that outcomes may be

influenced by the personal characteristics of the individual, which in this study included

sex and coping style. Consequently, program outcomes were examined for men and

women and also considered low anxious, repressive and high anxious coping.

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The study results raise several points for discussion. One of the most notable

results was that the VITAL program had a different impact on patient and caregiver

adjustment after CABG surgery. While there was no difference between the VITAL

patients and those in standard care in changes in anxiety, caregivers of male patients in

the VITAL program experienced a significantly greater reduction in anxiety from the day

before the planned surgery to 3 weeks after discharge. Decreases in perceived uncertainty

was the only 3-week outcome for which there was some evidence that the VITAL

program provided a benefit for both patients and caregivers. However, this benefit was

only apparent for caregivers of male patients.

The results also highlight the importance of sex differences for the impact of the

VITAL program on caregivers’ anxiety, uncertainty, and perceived personal control. At 3

weeks after discharge from hospital the benefit of the VITAL program on anxiety,

uncertainty, and personal control was evident for caregivers of male patients but there

were no benefits for caregivers of female patients. The fact that changes in uncertainty

explained more than one third of the observed changes in anxiety supports Mishel’s

Uncertainty Theory and suggests that interventions to reduce caregivers’ perceived

uncertainty may have the added benefit of decreasing their anxiety. However, this was

only found to be the case for the caregivers of male patients. Neither the patient’s nor the

caregiver’s coping styles altered their response to the VITAL program. Finally, the

program had a positive effect on the use of health services. Couples in the VITAL group

were less likely to contact a physician by 3 weeks post-hospitalization compared to the

standard care couples.

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In consideration of the study objectives and the key findings, the discussion of the

results will address six areas: 1) the effect of the telehealth program on patients and

caregivers during the early recovery period with special consideration of the sex of the

patient and caregiver; (2) an interpretation of the results within the theoretical context of

Mishel’s Uncertainty in Illness Theory; (3) the contribution of the study findings to the

field of telemedicine; (4) the methodological issues and study limitations; (5) the

implications of the study findings for clinical practice and research and; (6) a final

conclusion.

Effects of the Telehealth Program in Early Recovery

An important and unique feature of the VITAL study was the inclusion of the

perspectives of both the patient and caregiver. Recovery from CABG surgery is

considered to be a family affair (Gankse, 2006; Karlsson, Johansson, & Lidell, 2006;

Rantanen, Kaunonen, Astedt-Kurki, & Tarkka, 2004), therefore, this study took a family

perspective and included the caregivers’ recovery experience as well as that of the

patients’ in the evaluation of the effects of the VITAL telehealth intervention.

Previous RCTs have evaluated telehealth interventions almost exclusively from

the point of view of patient outcomes. Only a handful of randomized control studies were

found that investigated the effect of telehealth on the family caregivers, including

caregivers of patients with dementia, neurodegenerative disorders, schizophrenia and HF

(Eisdorfer et al., 2003; Finkel et al., 2007; Mahoney, Tarlow, & Jones, 2003; Marziali &

Donahue, 2006; Rotondi et al., 2005, Schwartz, Mion, Hudock, & Liutman, 2008), but no

prior studies have examined the outcomes of telehealth programs for caregivers of CABG

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surgery patients. The Schwartz et al. pilot study in HF patients was the most similar to the

current trial. The researchers evaluated whether daily telemonitoring with patients and

caregivers reduced patients’ subsequent hospital admissions, ER visits, and costs and

risks of readmissions, as well as psychological and QoL outcomes. Patients and

caregivers were interviewed at 10 and 90 days after discharge with no significant effects

identified for telemonitoring on patients’ depression symptoms and QoL, or caregivers’

ability to provide care. However, the specific telehealth approach was quite different

from the VITAL program. An advanced practice nurse electronically monitored daily

changes in patients’ physical symptoms, but follow-up telephone calls to caregivers

occurred only when physical parameters of the patient exceeded expected norms. The

differing nature of the patient populations CABG surgery and HF, as well as differing

telehealth approaches, make it difficult to compare the results between VITAL and the

pilot study. Moreover, the absence of comparable studies with a similar patient

population creates difficulties in making comparisons or drawing conclusions based on

all previous work. Nonetheless, the inclusion of men and women, patients and caregivers

and two measurement time points, would allow for a comprehensive evaluation of when,

for whom, and how the VITAL program may be beneficial.

Patient Recovery after CABG Surgery

Both the male and female patients in the VITAL study who received telehealth,

showed a greater reduction in perceived uncertainty, and a tendency towards greater

improvement in perceptions of treatment control at 3 weeks post-CABG surgery

compared to those who received usual care. Uncertainty is a recognized problem for

CABG surgery patients from pre-surgery through to recovery (Fitzsimmons et al., 2003;

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Gallagher & McKinley, 2007; King, 1985; McCormick, Naimark, & Tate, 2006). During

the early days after discharge, patients often express uncertainty about their ability to

achieve a complete recovery and resume former roles and responsibilities. Patients

usually have concerns related to the detection and prevention of life-threatening

complications, symptom management, resumption of physical function and activities, and

the use of medications (Gallagher & McKinley, 2007; Hartford & Wong, 1999; Wu,

1995). The daily audio-video visits with the VITAL nurse may have provided patients

with the opportunity to access information that they were lacking concerning pain

control, incision healing, nutrition, medications, fluid balance, activity and rest/sleep

patterns. These discussions may have successfully addressed the questions and concerns

that were of foremost importance for patients, and subsequently helped to alleviate their

feelings of uncertainty.

For VITAL patients, the intervention also resulted in a tendency towards greater

improvement in perceptions of treatment control at 3 weeks post-CABG surgery

compared to those who received usual care. In patients with MI or CABG surgery the

evidence suggests that there are better psychological outcomes such as anxiety and other

negative emotions in individuals with higher versus lower levels of perceived control

(Dracup et al., 2003; Moser & Dracup, 1995, 2000; Moser et al., 2007). Previous work

has also demonstrated that interventions that provide individuals with information for

managing the threats associated with uncertainties about medical illnesses increase

patients’ feelings of perceived control (Shapiro et al., 1996). Therefore, it is possible that

the psycho-educational nature of the daily audio-video visits with the VITAL nurse

provided patients with the necessary information for addressing pre-existing questions

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and concerns related to recovery and managing their illness. As a result, patients

receiving VITAL may have perceived greater control over the treatment regimen than

patients who received usual care.

By 3 weeks post-hospitalization, patients in the VITAL program were also less

likely to have contacted a physician than patients receiving standard care. During the

home telehealth visits VITAL nurses addressed patients’ concerns and used these

opportunities to teach patients about signs and symptoms, decision-making around when

to seek medical assistance and how to manage common problems. These strategies may

have been successful because they were timely and tailored to the practical needs and

concerns of the patient. The principles of adult learning indicate that adults learn best

when convinced of the need for knowing specific information, or when faced with life

experiences/situations that require them to know (Best, 2001; O’Brien, 2004; Russell,

2006). Patients may have been confronted with situations at home that made them more

receptive to information about recovery, and the VITAL nurse was available for these

“teachable moments” (Zemke & Zemke, 1995). In contrast, the patients in the usual care

group received teaching prior to discharge, when they may not have been receptive to

learning or capable of retaining the information that was being provided (Fredericks,

Sidanai, & Shugurensky, 2008; Saarman, Daugherty, & Riegel, 2000; Vanetzian, 1997).

According to Zemke and Zemke, the key to adult learning is tapping into their most

teachable moments. For the patients in this study, these moments may have been most

likely to occur when they were at home coping with recovery issues.

During the week-long delivery of the program, patients also had access to VITAL

outside of the regularly scheduled daily calls. Patients consulted the VITAL nurse mainly

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for a rapid heart rate, a blood pressure check, and clarification of medications. Without

access to the VITAL nurse, patients may have chosen to consult a physician instead. A

review of the issues that VITAL patients brought to their physicians showed that 80%

were problems that were potentially serious (i.e., clicks in the sternum, leg and chest

incision infection, and chest pain). In contrast, standard care patients were more likely

than telehealth patients to consult the physician for minor health concerns such as

constipation, increased glucose levels, and insomnia, in addition to the potentially serious

problems.

Although the VITAL program was found to reduce the likelihood of contacting

physicians during the 3 week period after hospitalization, the program did not reduce

VITAL patients’ use of ER services or hospital admissions. This finding is consistent

with that of Schwarz et al. (2008) who reported no difference in the number of ER visits

or hospital re-admissions for HF patients who received telemonitoring. The authors

explained that the elderly patient sample, advanced HF, and the brief follow-up period

may have resulted in a less than optimal response. A more probable explanation for the

lack of reduction in ER visits and re-admissions in the VITAL study was the insufficient

sample size. Previous statistics from the AHSC for CABG surgery patients showed that

32.3% of CABG surgery patients visited the ER and 18% were readmitted over the 6

week period after discharge (Brown & Bass, 1998). With 91 patients in each of the

telehealth and standard care groups there was an achieved power of only 22% to detect a

25% difference between the groups for ER access, assuming an overall ER return rate of

32.3% as in the AHSC data. A second explanation is that patients who received VITAL

were more likely to differ in their interpretations and management of borderline

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symptoms, but not serious problems that might interfere with their ability to function.

VITAL patients sought assistance from a physician primarily for important medical

problems, and it is likely that they also went to the ER for appropriate reasons. The

teaching and support that patients received from the VITAL nurse may have impressed

upon them that they should not delay a visit to the ER when indicated. As a result, both

groups of patients sought attention when they perceived their symptoms to be serious. In

future, it might be more meaningful to compare these two groups in terms of the number

of appropriate visits to the ER.

Although VITAL patients showed greater improvement in uncertainty and

treatment control by 3 weeks post-discharge compared to usual care patients, this was not

the case for anxiety, depression, perceived personal control, and support/conflict. VITAL

patients may not have shown greater improvement in anxiety because of the degree of

improvement in their perceptions of uncertainty. The types of concerns and issues that

CABG surgery patients face evolve and change throughout the first weeks and months

after recovery (McCrone et al., 2001; Moore, 1994), and anxiety has been known to

persist for as long as a year after surgery (Hartford, 2005; Gallo Malek, Gilbertson, &

Moore, 2005; Stolarik et al., 2000). While there were greater improvements in

uncertainty for VITAL patients versus standard care patients, the change might not have

been enough to alleviate anxiety related to their evolving and persisting concerns.

With respect to depression, the mean baseline scores of both groups of patients, as

measured by the CESD-10, were low at the outset (mean for telehealth = 7.6 and mean

for standard care = 7.3) and below the cut off score of 10 for a probable diagnosis of

depression (Andresen et al., 1994; Radloff, 1977). Almost one third (30.8%) of all

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patients had a score of 10 or greater at baseline which is consistent with previous studies.

An intervention that specifically addressed depressive symptoms in these individuals may

have resulted in improvements. However, the VITAL intervention was not specifically

designed to address depression.

VITAL was also found to have no effect on improving patients’ perceived

personal illness control and support/conflict at 5 days and 3 weeks after discharge. This

might be due to instrumentation issues involving ceiling and/or floor effects (Streiner &

Norman, 1989). The mean scores for perceived personal control and support for the

standard care and telehealth groups were near the top of the scales for all three time

points, while the perceived conflict group mean scores were closer to the bottom. In other

words, participants’ baseline scores on these measures were already nearly optimal, and

therefore there was little room for improvement with treatment.

Despite the issues with measurement, both study groups showed improvements

over time in anxiety, depression symptoms, perceived personal control and

support/conflict. It appeared that a natural course of healing and recovery occurred for

most patients, regardless of the treatment received. It is possible that patients did not

differ in these outcomes because they were being well cared for in both instances. The

family caregiver was addressing their needs and providing care and support to the best of

their ability leading both groups to improve over time. Previous research has shown that

patients who have a family member to care for them are better off than those who do not;

therefore having a caregiver in and of itself is very beneficial to patients’ recovery

(Cutrona, 1996; Moser, 1994; Rantanen et al., 2004; Revenson, Kayser, & Bodenmann,

2005). Specifically, support from the spouse caregivers of MI and CABG surgery patients

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has been associated with less psychological distress, less severe cardiac symptoms, and

greater return to former social and recreational activities (Fontana et al., 1989; Terry,

1992). As a result, the assistance and support provided by the caregivers to patients in the

telehealth and standard care groups may have resulted in positive recovery outcomes in

both groups. Moreover, the caregivers in the VITAL study may have been particularly

adept at caregiving. In order to be eligible for the study, patients had to have caregiver

partners who were capable of managing the VITAL equipment.

Caregiver Recovery after CABG Surgery

Previous research has shown that during times of adversity, such as illness, a shift

in the balance of costs and rewards can occur within the couple (Cutrona, 1996). While

the assistance and support provided to the ill individual from the partner can be beneficial

(Rantanen et al., 2004; Revensen et al., 2005), it is often the spouse-caregiver who

experiences negative personal costs as a result of the added responsibilities. Usually the

healthy spouse assumes the larger share of household chores and becomes involved with

patient self-care activities and medical regimens (Cutrona).

There is empirical evidence that caring for a loved one at home following CABG

surgery can be very stressful for the caregiver (Davies, 2000b; Knoll & Johnson, 2000;

Rantanen et al., 2004; Van Horn, Fleury, & Moore, 2002). While many of the initial

concerns of CABG surgery patients relate to physical problems (Goodman, 1997;

Hartford & Wong, 1999; Savage & Grapp, 1999), caregivers are concerned about role

performance issues and having adequate knowledge and information in order to provide

care (Gankse, 2006; Knoll & Johnson; Theobald & McMurrary, 2004). Fear of being

responsible for the care of someone after major surgery is frequently expressed.

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In light of these challenges, the VITAL program was designed such that nurses

were available to provide education and reassurance to caregivers about what to expect

and what constitutes “normal” recovery. The daily audio-video visits offered one-to-one

consultation during which caregivers could raise their questions and clarify

misconceptions. These discussions with the nurse may have allayed many of their

concerns about the recovery trajectory resulting in significant improvements for the

VITAL caregivers with respect to depression symptoms and perceived conflict.

In a recent phenomenological study of family members’ response to open-heart

surgery, caregivers’ feelings of overwhelming sadness were revealed as they described

the loss of a way of life for themselves and the patient that could never be reclaimed

(Karlsson et al., 2006). They protected patients in the earliest days of recovery and tried

to refrain from unnecessarily hurting or burdening them. Not surprisingly these

caregivers were found to feel alone and were emotionally vulnerable. In the VITAL study

the nurse provided caregivers the opportunity to express concerns and/or a chance to talk

about the emotional consequences of caregiving. For this reason, VITAL may have been

instrumental in providing an opening for caregivers to discuss their worries. Caregivers

without the support of VITAL may not have had easy access to a HCP who could help

normalize their feelings and bring perspective to the situation, leading to less

improvement in depression symptoms at 3 weeks after hospital discharge compared to

caregivers with access to the VITAL program.

The VITAL program also resulted in greater decreases in perceived conflict for

caregivers. The work of Coyne and Smith (1991) and seminal work by Speedling (1982)

have shown that patients and caregivers often experience a power struggle in the early

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recovery period following a cardiac event over adherence to treatment issues. It is

possible that couples who participated in the VITAL program had the opportunity to

discuss contentious issues during the daily visits with the nurse who was able to assist the

couple to clarify misconceptions and to diffuse much of the conflict. As a result,

caregivers may have learned how to deal with contentious issues more effectively and as

such experienced reduced perceptions of conflict in their relationship with the patient

over time.

Caregivers of male patients in the VITAL program also experienced a

significantly greater reduction in anxiety during the early home recovery period

compared to their counterparts who received routine in-hospital instruction, while

caregivers of female patients did not. The caregivers of male patients were mainly

women. Similarly the caregivers of female patients were mainly men. Therefore, for ease

of understanding and comparability with previous literature, the remaining discussion

will use the terms “male caregivers” to represent the “caregivers of female patients”, and

the term “female caregivers” to represent “caregivers of male patients”.

No comparative studies of male versus female caregivers in cardiac illnesses were

found, however, previous studies of caregivers of elderly patients with dementia suggest

that female carers experience more psychological distress than their male counterparts

(Barush & Spaid, 1989; Fitting, Rabins, Lucas, & Eastham, 1986; Gold, Franz, Reis, &

Senneville, 1994; Hooker et al., 2000). Revenson et al. (2005) also propose that men and

women deal differently with chronic illness, and that women experience greater

difficulties than men, whether they are the recipients or the providers of care. Typically,

women more than men are socialized to be caregivers, and women often assume a

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disproportionate share of the responsibility for maintaining a family’s functioning and/or

for nurturing. As a result, women may be more prone to experiencing a heightened sense

of responsibility in the illness situation and become very anxious. Given that female and

male caregivers in the current study did not differ significantly on baseline measures of

anxiety and depression symptoms, it is possible that VITAL was perceived by the female

caregivers to be particularly relevant to their needs. As a result, they may have engaged

more in the daily interactions with the VITAL nurse which may have allayed their

anxieties and fears.

Female caregivers may also have connected with the program for reasons of

knowledge acquisition. Psycho-educational interventions for patients with mental illness

and dementia have shown that female caregivers experienced greater knowledge

acquisition than male caregivers (McWilliams et al., 2007; Pinquart & Sorensen, 2006).

VITAL may have been more effective in improving knowledge acquisition and

confidence among female caregivers compared to male caregivers. This may have led to

greater reductions in anxiety for female caregivers in the telehealth group than in the

standard care group.

Female caregivers in the VITAL program also benefited from greater reductions

in perceived uncertainty and increases in personal control at 3 weeks post-discharge than

female caregivers in standard care. As indicated previously, the VITAL program used a

psycho-educational intervention approach delivered by nurses skilled in cardiac care.

Previous work has shown nurse delivered psycho-educational interventions to be

successful in decreasing uncertainty in patients’ with prostate cancer (Mishel et al., 2002)

and breast cancer (Ritz et al., 2000) and increasing perceptions of control in spouses of

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cardiac patients who received cardiopulmonary resuscitation (CPR) training (Moser &

Dracup, 2000). Given these previously observed positive effects of psycho-educational

interventions, whether for patients or caregivers, it is possible that daily education and

support from VITAL during the week-long delivery of the program, helped female

caregivers feel less uncertain and more personally in control with respect to their

caregiving responsibilities and capabilities.

Although greater changes in anxiety, uncertainty, and perceived control were

found at 3 weeks post-discharge for female caregivers in the telehealth study group than

those in standard care, male caregivers who received the VITAL intervention did not

show greater improvements compared to their male counterparts who received usual

discharge teaching. As mentioned previously, while no studies involving other patient

populations were located to indicate that male caregivers experience different benefits

from psycho-educational interventions than female caregivers, previous work suggests

that they are less distressed and perturbed by illness in their network than female

caregivers (Dumont et al., 2006; Hagedoorn et al., 2001). Since male caregivers did not

differ significantly from female caregivers in this study on baseline anxiety and

depression symptom measures, it is possible that routine education and support at the

time of discharge may be adequate for them, and consequently there may be no added

value in having in-home telemonitoring and support.

An alternative explanation for the lack of findings in male caregivers could be

sample size. The small number of male caregivers enrolled in the study, resulted in an

achieved power of only 31% chance of detecting an impact on anxiety which was as large

as that observed with female caregivers in VITAL. In fact, to have had equal power in the

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male and female caregiver groups would have required identical sample sizes for the two

groups (n=78 in two groups).

Technology in the Home

Prior to this study, patients’ and caregivers’ emotional response to the presence of

telehealth equipment in the home and/or having daily phone and video contact with a

nurse was unknown. There is an assumption by HCPs and the telehealth literature that

technology surveillance at home is comforting to patients and families, however, little

empirical evidence exists to substantiate the claim (Lehoux, 2004; Lehoux, Saint-Arnaud,

& Richard, 2004). On the other hand, the presence of medical technology in the home

could also be seen as invasive and serve as an unpleasant reminder of one’s altered state

of health. In one qualitative account of patients’ (n=16) experiences of using a variety of

medical technologies at home (antibiotic intravenous therapy, peritoneal dialysis,

parenteral nutrition, or oxygen therapy), dissonance was found between the idealized use

of technology and patients’ real-life experiences with home medical equipment (Lehoux,

2004; Lehoux et al., 2004). Lehoux et al. noted that in many instances the negative

experiences of users are ignored or downplayed by manufacturers and HCPs, and that

patients are often ambivalent about the costs and benefits of using technology at home. It

is well known that the early recovery period following CABG surgery can be stressful

(Halm Treat-Jacobson, Lindquist & Savik, 2007; Knoll & Johnson, 2000), and little is

known about emotional reactions to the presence of telemedical equipment in the home

(Bauer, 2001). Therefore, it was important to find out whether VITAL contributed further

to the stress already present. Since the current study included the outcome measures of

anxiety and depression symptoms, it was possible to examine whether the VITAL

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program had deleterious psychological effects for the patient or caregiver compared to

those who did not receive the program.

Overall, the results indicated that patients and caregivers who had VITAL in the

home did not experience more anxiety or depression during the delivery of the 7-day

program or at 3 weeks post-discharge from hospital compared to those who did not have

it. It is possible that patient anxiety did not increase because they were not directly

involved with the program. In hospital, patients were not expected to participate in the

instruction sessions on use of the telehealth equipment. Consequently, they were not

responsible for operating the telehealth unit at home, setting up the audio-video visits, or

returning the unit to the hospital.

The fact that patients’ anxiety did not increase with the presence of VITAL in the

home is also consistent with the findings from a recent phenomenological study of HF

and cardiac arrhythmia patients and their caregivers receiving telehealth services after

hospital discharge (Dineson et al., 2008). Patients in this study reported feeling looked

after and secure with the telehealth equipment in the home, and felt that being at home

allowed them greater freedom and relaxation to recover compared to the hospital

environment. In both the VITAL and the Dineson et al. study, patients were not

responsible for the operation of the equipment which may explain why they did not

experience increased anxiety with its presence in the home.

Even though caregivers in the VITAL study were responsible for operating the

telehealth equipment, their anxiety levels did not increase in response to VITAL’s

presence. Unlike caregivers in the Dinseon et al. (2008) study who had a nurse who

assumed responsibility for operation of the apparatus visit twice daily, the caregivers

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using VITAL were solely responsible for connecting and operating the telehealth

equipment. VITAL caregivers received extensive training while in hospital and could

also call the centre if they experienced any problems with the equipment at home. It is

possible that the benefits of having the equipment and the connection to a resource far

outweighed the technical challenges.

The recovery from a cardiac event involves a continuous period of adjustment for

patients and family members as they learn to assess the impact of the illness on their lives

and adapt to changes that the illness brings (Van Horn et al., 2002). The 7-day connection

to VITAL appeared to be timely and helped to ease the transition from hospital to home.

During the first week after discharge, contact with VITAL occurred at least once a day,

and more often if the patient or caregiver deemed it necessary. Rather than increase

anxiety, access to VITAL resulted in greater decreases in anxiety for female caregivers

compared to their counterparts who had usual care, and had no deleterious effects for

patients or male caregivers.

Time Effects of the VITAL Program

The effects of the VITAL program were more pronounced at 3-weeks post

discharge for patients and caregivers than at 5-days post-discharge. This difference may

be explained by role modelling and Social Learning Theory (Bandura 1971; 1977, 2007;

Bandura & Davidson, 2003). Social Learning Theory indicates that acquisition of new

behaviours through modelling requires that individuals pay attention, retain, reproduce,

and remain motivated in order to be able to perform the same actions on later occasions

(Bandura, 1977, 2007; Bandura & Davidson, 2003). Similarly, patients and caregivers

learned new skills and information from the VITAL nurses by observing through the

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daily assessments, following care instructions and trying out new activities based on the

nurses’ advice. VITAL nurses may have acted as role models imparting knowledge and

skill that eventually were acquired by patients and caregivers.

Five days into the program, patients and caregivers may not have felt competent

with either their knowledge or skills. Indeed, patients’ and caregivers’ anxiety at day 5

may have been a reflection of the new situation and responsibilities. However, 3 weeks

after the daily audio-video visits ended, patients and caregivers may have become more

familiar with the situation, more comfortable with their knowledge, and more motivated

to apply what they had learned. These findings are also consistent with the principles of

adult learning, which state that individuals learn best when placed in relevant real-life

situations (Best, 2001; O’Brien, 2004; Russell, 2006). Although patients and caregivers

had been learning during the week-long VITAL program, the benefits may have become

more apparent when the recipients discovered that they had the skills to manage on their

own once the program had ended.

Mishel’s Uncertainty in Illness Theory

The VITAL program at the AHSC was initiated to improve outreach specialty

services to urban and rural communities in New Brunswick, and targeted patients

returning home following CABG surgery (Atkinson & Scott, 1999). These patients were

found to have difficulty in the early recovery period with 32% visiting the ER and 18%

being readmitted in the first 6 weeks post-surgery (Brown & Bass, 1998). Previous work

indicates that both patients and family caregivers are anxious and uncertain about

managing at home during the early post-CABG recovery period (Gallagher & McKinley,

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2007; Knoll & Johnson, 2000). Feeling uncertain about recovery possibly contributes to

feelings of anxiety and depression for patients and caregivers, and both problems are

frequently experienced by bypass surgery patients. While it has been suggested that

anxiety may lead to an increased risk for future cardiac events (Murphy et al., 2008;

Szekely et al., 2007), the link between depression and further cardiac problems is even

more compelling (Connerney et al., 2001; Pignay-Demaria et al., 2003). The evaluation

of the telehealth intervention in this study used Mishel's Uncertainty in Illness Theory

because it helps explain how individuals process illness-related events and give meaning

to the illness experience, and provides a cogent explanation for the effects of the VITAL

program on patients and caregivers.

Specifically, Mishel’s Theory outlines a pathway whereby a structure provider, in

this case the VITAL nurse, offers guidance and support to improve patients’ and

caregivers’ anxiety, depression symptoms, and use of health services (see Figure 1, page

24, Path 1). The theory also proposes indirect pathways whereby the delivery of guidance

and support by the VITAL nurse affects the appraisal of an event and leads to reduced

uncertainty, increased feelings of personal and treatment control, increased perceptions of

social support, and decreased perceptions of conflict (see Figure 1, page 24, Path 2a), that

in turn influence the outcomes of anxiety, depression, and use of health services (see

Figure 1, page 24, Path 2b). The theory further stipulates that personal factors may

influence how individuals respond to the structure provider. Men and women may

sometimes respond differently to the same intervention (McWilliams et al., 2007;

Pinquart & Sorensen, 2006). There is also evidence that individuals who have a low

anxious, high anxious or repressive coping style may react differently to psychological

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interventions (Davis et al., 1994; Frasure-Smith et al., 2002). Therefore sex and coping

style were considered to be relevant features of individuals’ repertoire in determining

how they might respond to VITAL. The following section considers study results within

the framework of Mishel’s Theory of Perceived Uncertainty and discusses the direct

pathway effects of VITAL, the indirect pathway effects, and the role of sex and coping

style on outcomes.

Direct Pathway Effects of VITAL

Mishel’s Theory hypothesizes that through the provision of a structure provider,

such as daily nursing contact for patients and caregivers, there is a direct impact on

anxiety, depression symptoms, and health services use. In this study, only partial support

was found for this aspect of the theory.

Patients in the VITAL group fared no better in reduction of their anxiety

compared to those who received routine care. One explanation as to why patients in this

study did not experience a greater decrease in anxiety than patients in usual care might

have to do with the structure provider. Mishel’s Theory presupposes a number of

conditions in order for the structure provider to be effective: the provider needs to be

perceived as a credible authority, the nature of the patients’ anxiety needs to be amenable

to intervention, and anxiety needs to be identified by the structure provider before it can

be acted on. While the VITAL nurse was likely seen as a credible authority on the subject

of post-CABG recovery, it is possible that patients’ anxiety was not entirely amenable to

intervention during the course of the program, or that their anxiety was not easily

identifiable by the nurse. In a recent study, Gallagher and McKinley (2007) found that

though patient concerns changed from pre- to post-surgery, to 10 days after discharge

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from hospital, the same was not true for their levels of anxiety. Anxiety levels did not

change during the same time period. The VITAL nurse may have addressed some issues

relevant to recovery and that precipitated anxiety for patients, but it is possible that

anxiety about other aspects of health and well-being persisted beyond the timeframe of

this study. While the source of patients’ anxiety might have changed, their level of

anxiety did not. Furthermore, while the majority of patients in this study were male, the

majority of VITAL nurses were female. Male patients may not have felt it socially

acceptable to express increased anxiety to a female nurse (Hartford et al., 2002), thus

rendering anxiety less identifiable by the structure provider.

Similarly, the program did not significantly reduce depression symptoms in

VITAL patients compared to those who received routine care. While CABG surgery

patients often report elevated depression symptoms lasting from 6 to 12 months after

surgery (Burg & Abrams, 2001; Hagen, 1991; McCrone et al., 2001; Moore, 1994), in the

current study just 30% of the patients’ scores on the CESD-10 at baseline, 22% at 5 days

and 14% at 3 weeks after discharge, exceeded the cut off of 10 to be considered

depressed. The percentages of patients reporting depression symptoms in this study are

closely aligned with the 12-28% prevalence reported by other populations of community-

based adults who have used the CESD-10 (Andresen, 1994; Boey, 1999). The VITAL

program did not specifically target depression. It was anticipated that addressing patients’

and caregivers’ questions and concerns and providing support would also mitigate

depression symptoms, however, this was not the case. In the future, specific interventions

may be indicated for those with elevated scores.

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With respect to the use of health care services, VITAL patients were less likely

than usual care patients to visit a physician during the first 3 weeks after discharge. It is

possible that during the daily audio-video visits, the VITAL nurse was in a position to

provide information on the meaning of symptom patterns and decision-making about

when to seek medical assistance. This information was likely to have been timely,

tailored to the patients’ needs, and relevant to their current environment (Best, 2001;

O’Brien, 2004; Russell, 2006; Zemke & Zemke, 1995).

The VITAL program led to greater reductions in anxiety than usual care for both

male and female caregivers at 5 days after discharge. However, by 3 weeks the difference

remained significant only for female caregivers. The lack of effect for men may be

explained by the small number of male caregivers involved that made detection of change

less likely. On the other hand, it is possible that female caregivers may have been more

receptive to support from the structure provider, which over time resulted in greater

reductions in anxiety. The possibility that female caregivers perceived VITAL to be

particularly relevant to their needs, might explain why there was a greater change in

female caregiver anxiety compared to their male counterpart in response to the structure

provider (Barush & Spaid, 1989; Fitting et al., 1986; Gold et al., 1994; Hooker et al.,

2000; Revenson et al., 2005). A heightened sense of anxiety for female caregivers at

baseline could have represented an opportunity for greater improvement in response to

the VITAL program. However, baseline anxiety levels of female caregivers were not

significantly higher than those of male caregivers, and it is unlikely that the slightly

higher anxiety levels of female caregivers accounted for the sex difference in the impact

of VITAL on caregiver anxiety.

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The second effect of VITAL for caregivers was greater improvement in

depression symptoms at 3 weeks after discharge compared to caregivers in routine care.

This effect of the program was applicable to all caregivers in the VITAL treatment group,

and not just female caregivers. Perhaps, the education and reassurance offered by the

VITAL nurse to caregivers about what to expect and what constituted “normal” recovery,

effectively addressed their emotional needs and concerns at that time. As noted

previously, the benefit of one-to-one consultation (Bloom, 1984; Merrill, Reiser, Merrill,

& Landes, 1995; Muse, 1998) offered by the structure provider was an opportunity to

raise questions, clarify misconceptions about the treatment regimen, and discuss any

feelings of emotional distress that the caregiver may have been feeling.

Indirect Pathway Effects of VITAL

Mishel’s Theory also suggests that a structure provider such as VITAL can

influence outcomes indirectly by acting on individuals’ perceptions of perceived

uncertainty, illness control, support, and conflict with others, which in turn can have an

effect on changes in patient and caregiver anxiety, depression symptoms, and health

services use. The evidence to support indirect pathway effects of the program was

limited.

The only evidence of indirect pathway impacts for VITAL was found for female

caregivers (see Figure 5, Paths 2a and 2b). Therefore, the degree to which the appraisal of

perceived uncertainty mediated the outcome of anxiety was explored. As shown in Figure

5 (Indirect Path 2a-2b), among female caregivers VITAL’s relationship with anxiety

remained significant even after adjustment for the mediating effect of uncertainty.

However, changes in female caregivers’ uncertainty over three weeks accounted for more

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Figure 5: Mediation Effects from Pre-Surgery to 3 Weeks After Discharge for the Appraisal of Uncertainty on Anxiety of Female Caregivers in the VITAL Program

Anxiety

Uncertainty

Path 2b (p = .001)

Outcomes

Mediator

Path 2a (p = .002)

Moderator

-sex

VITAL Program

Direct Path 1 (p = .0003)

Path 1 adjusted for Indirect Path 2a-2b

(p = .01)

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than 36% of the change in anxiety over that time period. This is consistent with earlier

work with Mishel’s Theory where uncertainty was found to mediate the relationship

between support and adjustment in women with gynaecological cancer (n=44) (Mishel &

Braden, 1987). It was believed that the availability of help served to reduce the

unpredictability of the illness, allowed individuals to focus on current relationships and

activities, and resulted in improved psychological adjustment. In the current study, it is

possible that VITAL addressed issues related to recovery from CABG surgery, reducing

female caregivers’ perceptions of uncertainty about being able to care for the patient,

thereby reducing anxiety about the recovery experience. Having the service of VITAL

may have provided the opportunity for caregivers to clarify the situation such that they

were able to modify their appraisal of the experience, develop better strategies for dealing

with the situation, and feel less anxious during the recovery process.

Other indirect pathway effects of VITAL for female caregivers’ personal control

on anxiety, caregivers’ perceived conflict on depression, and patients’ perceived

uncertainty and treatment control on the number of visits to a physician were also

investigated, but none were supported. Since perceptions of illness control and conflict

were not a part of Mishel’s original theory, (Mishel, 1981; Mishel, 1988) but were

introduced for the present study, it is possible that a lack of evidence to support these

pathways is an indication that the program’s influence was either direct for exerting a

change in these variables, or that other unmeasured variables were responsible for

mediating the impact of the program. Furthermore, given the large number of statistical

tests involved when assessing the indirect impacts for the various groups, there is a

possibility that the evidence supporting significant mediation for female caregivers’

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perceived uncertainty on anxiety may have been a false positive (Parker & Rothenberg,

1988). However, the finding does support Mishel’s Theory.

Role of Sex and Coping Styles on Outcomes

In this study, the sex and coping style of the patients and caregivers were

hypothesized to be important features of the individuals’ repertoire that could influence

their response to the VITAL program. For example, VITAL could have differentially

influenced changes in male and female patients’ and caregivers’ appraisal of uncertainty,

illness control, and support/conflict and potentially resulted in sex and role differences in

improvements in outcomes.

Male and female CABG surgery patients were not found to differ in their

response to the VITAL program. Two explanations may account for these findings. Male

and female CABG surgery patients may have shared many of the same concerns during

the early post-recovery period and so VITAL was equally effective for both sexes. While

previous research indicates that physical symptoms experienced during recovery from

CABG surgery differ for men and women (Moore, 1995), less is known about sex

differences regarding the other concerns faced by patients. Patient concerns in the early

recovery period have been studied in combined samples of men and women making it

impossible to discern differences based on sex (Gallagher & McKinley, 2007; Lopez,

Ying, Poon, & Wai, 2007; Wu, 1995). Patients in these studies reported concerns about

healing of the surgical wound, infection, pain, survival, activity levels, and being able to

achieve a complete recovery. Since male and female CABG surgery patients in the

present study did not differ significantly on any of the baseline variables, it is possible

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that in the early stage of recovery (less than 3 weeks), they had similar concerns that

VITAL was able to address.

A second explanation is that men and women do differ in their concerns,

however, VITAL nurses tailored the daily visits and were sensitive to these differences.

Although the VITAL nurses followed a protocol to assess patients’ progress on a daily

basis, each visit included time to address the patient’s questions and concerns. One-to-

one instructional sessions have been effective in addressing individual issues (Bloom,

1984; Merrill et al., 1995), and use of this approach by the VITAL nurses may explain

why the program worked equally well for male and female patients. This may not have

been the case if a more scripted, a priori approach had been used.

A sex difference was found for caregivers, with female caregivers experiencing

greater improvements in perceived uncertainty, personal control, and anxiety compared to

male caregivers. As previously discussed, the small number of male caregivers recruited

to the study and the resultant insufficient power for detecting a significant effect of

VITAL might explain this finding. On the other hand, the daily intervention of

information, support, and education provided by the VITAL nurse was perhaps a better

fit for female caregivers who are known to experience more psychological distress than

their male counterparts (Barush & Spaid, 1989; Fitting et al., 1986; Gold et al., 1994;

Hooker et al., 2000) and often shoulder a disproportionate share of burden and stress in

the early recovery period (Revenson et al. 2005).

The coping style of the individual was also thought to be an important personal

factor that could influence how individuals responded to VITAL and dealt with the

illness event. In the current study, it was thought that highly anxious patients or

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caregivers who coped by monitoring events might welcome the VITAL program and

report greater improvements in their appraisal of the situation and overall adjustment than

those who normally coped by avoiding the situation or repressing information. For those

who coped by avoiding or repressing information, the presence of VITAL had the

potential to bring the CABG surgery experience to the forefront and make avoidance of

the issues impossible. The results indicated, however, that the coping style of patients and

caregivers made no difference in changes in their anxiety, depression symptoms,

perceived uncertainty, illness control, support/conflict, and/or the use of health services.

A lack of consistency for measuring repressive coping, as well as defining the

coping style groups, has contributed to heterogeneity of findings in the literature

(Frasure-Smith et al., 2002; Myers, 2000). Trait anxiety and defensiveness have

previously been assessed using a combination of measures such as the Manifest Anxiety

Scale, Neuroticism Scale of the Eysenck Personality Inventory (EPI), T-STAI, Marlow-

Crowne Social Desirability Scale, and Weinberger Adjustment Inventory. Similarly,

repressive coping has been operationalized in a number of ways ranging from the

inclusion of extreme scores on measures to combinations of sample means, medians, or

upper quartiles. In the current study, coping style was operationalized by using median

split scores on the T-STAI and Marlow-Crowne Social Desirability Scale. While this

approach represents just one of several ways for measuring and defining the variable, the

use of a different measure or approach might have resulted in different findings.

Based upon the median split scores of the Marlow-Crowne Social Desirability

Scale and T-STAI as few as 11 patients and/or 14 caregivers were included in some of

the coping style groups. The small number of patients (n=27) and caregivers (n=41)

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categorized as having a low anxious coping style for the telehealth and standard care

groups explains the small numbers of participants in each of the groups. While a reduced

statistical power for detecting an impact of coping style in response to VITAL may have

been probable in this instance, it is also possible that the program was customized to

provide information according to patients’ coping styles. As a result, repressive copers

may have received less information from VITAL than individuals with a monitoring

style. Further to this, the use of self-reports may not have been the best way of eliciting

information from individuals with a repressive coping style who tend to answer measures

in a positive way to maintain favourable images of their self-concept (Myers, 2000). In

this study, repressive copers represented 27% of patients and 36% of caregivers, which is

greater than the 10-20% typically found in the general population. It is possible that

repressive copers positively self-reported on the measures of anxiety, depression

symptoms, uncertainty, illness control, support/conflict, and health services use, which

decreased the chances of a significant finding for coping style on individuals’ response to

VITAL and the illness event.

In summary, the evidence from this study more strongly supports a number of

linkages in Mishel’s Uncertainty in Illness Theory for the recovery of caregivers of

CABG surgery patients, than for patients. While the presence of VITAL reduced patients’

appraisal of uncertainty and number of contacts with a physician, and increased

perception of treatment control at 3 weeks after discharge compared to patients in usual

care, the evidence did not substantiate any indirect impact of the program on patients’

appraisal of uncertainty and control of treatment, and visitation with a physician. The

present data supports linkages in Mishel’s Theory for caregivers with respect to direct

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VITAL program impacts on female caregivers’ appraisal of uncertainty, personal control,

and anxiety, and on all VITAL caregivers’ perceptions of conflict and depression

symptoms at 3 weeks after discharge from hospital. The only evidence of an indirect

impact of VITAL in this study was limited to female caregivers’ perceptions of

uncertainty and the resulting decrease in anxiety. While the findings also confirmed that

the sex of the patient was an influential personal factor for caregivers of CABG surgery

patients during recovery and how they responded to VITAL, no similar effect was

corroborated for patients. The influence of coping style on CABG recovery, however,

was not supported for patients or caregivers.

Contributions of the VITAL Program to Telemedicine

The current RCT, which evaluated the effect of a week-long telehealth program

on patient and caregiver recovery after CABG surgery, adds to a growing body of

research assessing the impact of communication technology for the delivery of health

care (telemedicine). It is recognized that the proliferation of telemedicine in recent years

has not been paralleled by rigorous research evaluating its physical and psychological

outcomes for patients and families (Bauer, 2001; Currell et al., 2000; McCarthy et al.,

2000; Moore & Primm, 2007; Paré, Jaana, & Sicotte, 2007). Existing research has

concentrated largely on physician behaviours and reactions, with a few RCTs examining

diagnostic accuracy and cost-effectiveness, but little attention paid to behavioural or

psychological outcomes for patients (Currell et al., 2000; Kaplan & Litewka, 2008). The

current study helps to address this gap through its evaluation of the telehealth program at

the SJRH using an RCT design examining both psychological and behavioural variables.

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To the author’s knowledge only one previous study used an RCT design to

investigate the impact of a telehealth program for CABG surgery patients on health

services use (Barnason, Zimmerman, Nieveen, & Hertzog, 2006). This RCT was a pilot

study examining the effects of a Health Buddy® (HB®) intervention on the numbers of

non-routine patient visits to a HCP, ER re-access, and re-admissions in a sample of 50

post-surgical patients. Results showed no differences compared to routine care. While

the lack of program-related differences for ER re-access and re-admissions parallel those

for the current study, neither study was adequately powered to detect differences in these

outcomes. Likewise, in another RCT involving HF patients, no differences were found

between the number of ER visits and re-admissions to hospitals for patients who received

telehealth versus usual discharge follow-up (Schwarz et al., 2008). While these results are

not encouraging for the usefulness of telehealth follow-up for patients with respect to

decreasing ER re-access and re-admissions to hospitals, it is very likely that insufficient

sample sizes in both instances influenced the chances of finding a positive effect of

telehealth on the use of health services. Alternatively, it is possible that the support

provided through a telehealth intervention provided patients with awareness about when

it was necessary to seek medical assistance for potentially serious issues. However, until

this level of awareness is assessed directly in another study, such a benefit remains

speculative.

This study advances research in telemedicine through its provision of rigorous

scientific evaluation of the outcomes for caregivers of CABG surgery patients who use

telehealth. While a lack of RCTs for the evaluation of clinical outcomes for patients is

acknowledged, an absence of telehealth studies that include caregivers is even more

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problematic as this population has been virtually ignored. As previously mentioned, only

a few telehealth studies were identified that included both caregivers and patients

(Eisdorfer et al., 2003; Finkel et al., 2007; Mahoney et al., 2003; Marziali & Donahue,

2006; Rotondi et al., 2005, Schwartz et al., 2008), and none focussed on recovery from

CABG surgery. Further, much of the research conducted with CABG surgery caregivers

outside of the telehealth sphere has been qualitative or descriptive. However, because it is

known that the stressors after CABG surgery differ for patients and caregivers (Artinian

& Duggan, 1993; Gallo et al., 2005; Knoll & Johnson, 2000; Stolarik et al., 2000), it is

important to evaluate the impact of interventions separately for these two groups. The

current study addressed these issues by including an assessment of the effects of VITAL

on both patient and caregiver recovery after CABG surgery.

The results of this RCT showed that telehealth’s presence in the home is

beneficial for both patients and caregivers after discharge following CABG surgery,

albeit for different emotional and behavioural responses. VITAL patients experienced

reduced feelings of perceived uncertainty, increased feelings of perceived treatment

control, and were less likely to visit a physician for up to three weeks after discharge

compared to usual care patients. Caregivers, on the other hand, experienced greater

reductions in depression symptoms and perceived feelings of conflict with the partner

than did caregivers in the usual care group during the same time period. Further, a sex

difference for caregivers was apparent with female caregivers in the telehealth group

experiencing greater decreases in anxiety and uncertainty, and greater increases in

feelings of personal control than female caregivers in usual care. These same effects were

not observed for male caregivers. While the small number of male caregivers enrolled in

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this study could explain the lack of evidence of benefit for these caregivers, it is also

possible that telehealth’s usefulness may translate differently for patients and caregivers,

and for males and females.

Finally, although this study did not directly explore patients and/or caregivers’

perceptions of having medical equipment in the home or daily telehealth follow-up by a

HCP, results contribute to an understanding of patients’ and caregivers’ emotional

responses to this type of care. While the presence of telehealth in the home did not lead to

greater decreases in patients’ anxiety or depression symptoms than usual care, its

presence also did not increase emotional distress. Similarly, the anxiety and depression

symptoms of caregivers of CABG surgery patients did not increase in response to

VITAL’s presence. In fact, the caregivers of CABG surgery patients in the VITAL

program experienced a greater decrease in their depression symptoms over the 3 week

timeframe than caregivers in usual care, and female caregivers showed a similar pattern

of benefit for anxiety levels. These results are encouraging and add to limited existing

evidence (Schwarz et al., 2008) that while telehealth may not always benefit patients

and/or caregivers, its presence in the home does not necessarily contribute further to the

emotional distress that individuals may be experiencing in response to the illness

experience.

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Methodological Issues and Study Limitations

During the initial stages of the design of the study, the PI worked closely with the

VITAL program manager and nurses to acquire in-depth knowledge of the program and

its potential impact. This study, therefore, represents a collaborative effort by the PI,

VITAL program manager and nurses to identify clinically relevant program outcomes

that were also theoretically meaningful.

The major strength of the study relates to its design, the RCT, the gold standard of

research designs (Campbell & Stanley, 1963). This experimental design was chosen to

ensure that causal inferences could be drawn between the VITAL program and study

outcomes. The use of an experimental design meant that the study included

randomization of participants, the inclusion of a control and experimental group, and

manipulation of treatment. Participants in the study were randomly allocated to receive

either telehealth or routine cardiac instruction while the investigator remained blind to the

group assignment. The VITAL manager and nurses understood the importance of

maintaining the randomization blind for the PI, and consistently stressed the importance

of this to participants. A decision was made for the PI to be the sole data collector and to

conduct all interviews by telephone interview in order to maintain consistency in the data

collection approach. As well, the telephone interviews offered several advantages over

face-to-face interviews (Streiner & Norman, 1989), two of which were the small number

of omitted items for each participant and the ability of the PI to repeat questions when

something was unclear. There was a low rate of study participant refusal to enter the

study, as well as a low and equal attrition rate after randomization of the participants to

telehealth or routine cardiac instruction. A theoretical framework was used to guide the

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selection of exploratory variables and measures were used that were reliable and valid.

Overall, the study sought to evaluate a novel standardized instruction program with

multiple nurses involved in its delivery. However, nurse-to-nurse differences were not

examined due to the impracticalities associated with this endeavour for the lone data

collector, and nor was this identified as an original aim for the study. All statistical tests

were completed using intention-to-treat analyses.

There are, however, several methodological issues and limitations to this study.

One methodological issue concerns the recruitment of participants and conduct of

baseline interviews on the day prior to the planned CABG surgery. This decision was

made to ensure that patients were enrolled when they were most physically capable of

participating in the interview session, as well as ensuring the availability of caregivers

when they were most likely to be in attendance. Likewise, the recruitment of participants

prior to surgery was consistent with the practice of the VITAL program. While this

decision was beneficial for optimizing participant recruitment, it also introduced the

possibility that baseline anxiety assessments may have been inflated by anticipation of

the upcoming surgery. Alternatively, it would have been possible to delay the initial

recruitment and conduct of the baseline interviews until after the patients’ surgery, but

doing so incurred the risk of jeopardizing the availability and/or willingness of patients

and caregivers to participate, as well as conflicting with the standard operating

procedures for the program.

A second methodological challenge of this study, not unlike most studies

involving cardiac patients, concerns the availability and recruitment of adequate numbers

of female patients and/or male caregivers. Most studies involving cardiac patients consist

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mainly of male patients and wives/spousal caregivers (Ramasubbu et al., 2001). The

current study is no exception. While this study was not powered to be able to detect

male/female differences, the small number of male caregivers and female patients (n=26)

that were enrolled resulted in an insufficient sample size for determining if the apparent

differences between female and male caregivers’ were due to a true sex difference, or the

result of insufficient numbers of male caregivers. A prolonged data collection period may

have resulted in a larger number of female patients being recruited into the study,

however, the length of time required to achieve this was estimated to be 68 additional

months which was not practical or feasible for a PhD study.

Limitations of this study include the recruitment of only English-speaking, first-

time CABG surgery patients with a caregiver present at the time of admission and/or

during hospitalization and who were willing to accept randomization. Overall, this meant

that 46.4% of all patients assessed for eligibility for inclusion into the study were

recruited, thereby decreasing the generalizability of the results and limiting the

applicability to participants fulfilling these inclusion criteria.

Another limitation of this study relates to the number of exploratory outcome

analyses that were completed. Even though all of the analyses were pre-determined

during the design of the study, significant differences for any of the variables between the

VITAL program and usual care may have occurred by chance. As such, these results need

to be replicated in future clinical trials. Another limitation of this RCT relates to the

timing of the assessment of the primary outcome variable. Since the study was designed

to evaluate the effects of the telehealth program on anxiety up to 3 weeks after discharge

from hospital, the longer-term effects of the program remain unknown. Finally, this study

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is limited by problems inherent to multi-component intervention testing. Given that little

process data were collected during the delivery of the 7-day program, it was not possible

to determine how the various components of the telehealth intervention worked together.

Therefore information that pertained to the intervention, such as areas that worked best

for patients and caregivers, when the intervention worked best, or the optimal timing of

the measurements, could not be discerned. These issues have been identified as

limitations of multi-component intervention testing and it has been suggested that future

studies need to include component analyses and the determination of dose response

(Kovach, 2009).

Implications for Clinical Practice

The VITAL telehealth program was initially established to provide follow-up

nursing care to post-CABG surgery patients and their caregivers living in remote areas of

the province of New Brunswick (AHSC, 2001; Atkinson & Scott, 1999). Through visual

contact with patients and caregivers the nurses monitored patients’ physiological status

and provided feedback, reviewed and clarified recovery activities with the couple,

provided information, and responded to questions and concerns during the recovery

period at home. The VITAL nurses had dedicated time to follow-up with these patients

and caregivers and were also available to respond to calls for assistance. Informational

support was a central feature of the program. The results from the current evaluation of

the VITAL intervention suggest a number of implications for nursing practice including

CABG surgery patient and caregiver considerations, whom to target for telehealth, and

timing of the intervention.

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Patient Considerations

At 3 weeks post-discharge, patients who received follow-up with the VITAL

nurse showed significantly greater reductions in uncertainty, marginally greater

improvements in perceived treatment control and were less likely to contact a physician,

compared to those who received standard care. Several studies have reported that cardiac

patients often find the lack of information to be problematic during the period

immediately following hospitalization (Moser e al., 1993; Worth, Tierney, & Watson,

2000). Information and knowledge have been found to assist patients to interpret the

unknown and are key to managing uncertainty and increasing perceived control (Mishel,

1990; Mishel et al., 2005; Shapiro et al., 1996). Information provided by the nurse during

the early recovery period may help to alleviate patients’ uncertainty and assist them to

feel more in control of their situation. Further to this, during the earliest days after

discharge from hospital, CABG surgery patients are very concerned with physical

recovery and report concerns about the detection and prevention of life-threatening

complications, symptom management, and the resumption of physical functioning and

activities (Gallagher & McKinley, 2007; Hartford & Wong, 1999; Wu, 1995). In the case

of VITAL, the sharing of the results from physiological monitoring such as vital signs

and observations of wound healing may have provided patients with information about

their progress, thus helping to reduce their uncertainty. It is possible that confirmation of

patients’ recovery and progress offered reassurance that things were proceeding as

expected.

Patients who received regular sessions with the VITAL nurse were also less likely

to visit a doctor than patients in usual care by 3 weeks post-discharge. There were two

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ways in which the intervention may have led to this outcome. During the daily encounters

with the VITAL nurse, patients were asked specific questions about their health status

and possible symptoms, and received information about how to proceed. Research has

confirmed that information shared during one-on-one sessions with HF patients about the

management of disease-related symptoms can help improve patients’ knowledge and

reported self-care behaviours at 3 months after receiving the education (Caldwell, Peters,

& Jacobs, 2005). This may have been the case with the VITAL program. The education

provided to CABG surgery patients during the daily audio-video sessions may have

enabled patients to better understand and manage their situation even after the program

had ended. In addition, the toll-free service responded to patients’ concerns and provided

timely information and advice. In a recent qualitative study assessing the preferences of

MI patients’ for contact after discharge, patients’ expressed a desire for access to

professional advice by telephone (Hanssen, Nordrehaug, & Hanestad, 2005). This

suggests that HCPs planning for patients’ discharge after CABG surgery may want to

consider ways to facilitate patients’ access to professional advice in the early post-

discharge period. The daily nursing encounter and the call-in service used in this study

required that patients take the initiative to raise their questions and concerns. Therefore, it

may be important to reassure patients that no question is too small or insignificant to raise

during the telehealth visits and that the toll-free service welcomes all calls from its users.

Caregiver Considerations

In the early recovery period at home, the VITAL nursing intervention decreased

caregivers’ depression symptoms as well as conflict with the patient compared to those

who received usual care. During the daily audio-video visits, the VITAL nurse was in a

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position to clarify misinformation, talk about normal recovery and offer emotional

support to spouses who might have been feeling distressed by the events and activities of

caregiving. While several studies have found the negative emotional responses of spouses

(i.e., anxiety and depression) to be contagious and potentially detrimental to patients’

recovery (Antonucci, Lansford, & Akiyama, 2001; Coyne et al., 2001; Newsom,

Nishishiba, Morgan, & Rook, 2003; Ruiz, Matthews, Scheier, & Schulz, 2006), other

research has identified a positive impact for emotional support on alleviating the negative

emotions of spouses in cardiac and other patient populations (de Klerk, du Plessis, &

Steyn, 2006; McLean et al, 2008; Moser & Dracup, 2004; Thompson, 1989). This

suggests that nurses should recognize the importance of taking the time to prepare family

caregivers for the possibility of emotional distress that can be experienced by spouses’

during patients’ recovery from CABG surgery, and to offer support to assist caregivers to

deal with their emotions.

The telehealth nursing visits also occurred in the presence of the patient and

caregiver and information was relayed to both members of the couple at the same time,

thereby reducing the possibly for misinterpretation. The literature reports that a major

source of disagreement for couples following a cardiac event often concerns the

interpretation of the medical regimen, and so it is possible that VITAL addressed this

issue for the couple by addressing the issues of the couple simultaneously. While it is

acknowledged that enhancing communication in couples coping with chronic illness is an

important aspect for HCPs to address, it is often an area that is overlooked (Cutrona,

1996; Revenson et al., 2005). Couples who effectively cope with stress tend to experience

less spread of negative emotions to the partner, deal more effectively with problems, and

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experience less distress in the relationship (Revenson et al.; Ruiz et al., 2006). By

acknowledging and addressing caregivers’ concerns, nurses may help to ensure a

smoother recovery period and at the same time potentially decrease sources of conflict

that may arise within the relationship.

Targeting Participants for Telehealth

The effects of telehealth interventions on patient and caregiver outcomes has

received little attention in previous research (Bauer, 2001; Currell et al., 2000; McCarthy

et al., 2000; Moore & Primm, 2007; Paré, et al., 2007). Similarly, empirical evidence was

lacking to guide the recruitment of patients into the VITAL program. There were also

concerns that telehealth monitoring may not be beneficial for all patient situations and

consequently the program nurses have based their recruitment largely on anecdotal

evidence obtained from former patient and caregiver recipients of the program. However,

the results of this study indicate that both male and female CABG surgery patients and

their caregivers benefit from the program, but in different ways.

In the past, some patients expressed reluctance to have their caregivers

approached about VITAL out of fear that the responsibility might be too onerous. The

study findings showed that participation in telehealth did not increase patient or caregiver

anxiety either during the delivery of the program or after. Moreover, caregivers benefited

from improvements in their depression symptoms and perceived conflict with their

partner, and female caregivers experienced improvements in anxiety, perceived

uncertainty and personal control at 3 weeks post-discharge. Thus, HCPs may reassure

patients and caregivers that access to the program has not been found to increase anxiety

for users, and in fact has helped alleviate caregivers’ feelings of distress and conflict with

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the patient. Until there is sufficient evidence to indicate that telehealth does not benefit

male caregiver recovery after CABG surgery, it would be unjustified to withhold these

services from them. If VITAL nurses are asked about the influence of telehealth for male

caregivers, they should indicate that though benefits of this type of intervention have yet

to be demonstrated, the fact that it is known to work for female caregivers is reason to

expect that it will also work for male caregivers.

The results of this study also indicate that the coping style of patients and

caregivers did not impact the response to the telehealth program. VITAL was found to be

equally effective for male and female patients and caregivers irrespective of whether they

exhibited a high anxious, low anxious, or repressive coping style. This information is

especially useful during the recruitment and targeting of participants for telehealth. The

finding that repressive coping does not negatively impact CABG surgery patients’ and

caregivers’ response to telehealth is useful information for nurses as they advocate for the

beneficial effects of the intervention on CABG surgery patient and caregiver recovery

without concern for the confounding influence of individual coping style on response to

telehealth. While this information is useful, nurses still need to proceed cautiously by

understanding that the intervention, tailored to meet the needs and concerns of CABG

surgery patients and caregivers, was also possibly tailored to accommodate the different

coping styles.

Timing of the Intervention

The issue of timing of information in preparation for recovery at home is another

important consideration for clinicians. The caregivers in standard care received

information during their hospitalization and at time of discharge. It is possible that

172

patients and/or caregivers could neither absorb all of the information nor anticipate the

problems and challenges awaiting them at home. Hospitalization can be an extremely

stressful time for patients as they become inundated with procedures and instructions, and

encounter various HCPs. This situation may contribute to poor retention of crucial

information that is needed for self-care after discharge (Fredericks et al., 2008; Wheby &

Brenner, 1999). In the case of the CABG surgery patient, information needs often

become apparent only during the early days after discharge (Worth et al., 2000).

Therefore, nurses may need to consider strategies that will enable patients and caregivers

to access information once they have returned home. Such strategies can involve open

telephone-line access to a HCP’s advice when problems arise, nurse initiated telephone

follow-up, and/or internet and email access to information during the post-discharge

recovery period at home (Dunckley, Ellard, Quinn, & Barlow, 2008; Hanssen et al.,

2005).

In addition, timing of the VITAL intervention is important from the perspective of

the length of time during which the program is delivered. Currently VITAL is delivered

for 7 consecutive days after a patient returns home. The 7-day coverage period for the

program was based on clinical observation that patients most often encountered the

majority of problems within the first week post-discharge than during subsequent weeks,

and more patients could be accommodated on the program for a shorter period of time.

While the optimal intensity for psychosocial interventions for cardiac patients could not

be discerned from the literature, the results of the current study revealed positive

outcomes for both patients and caregivers for up to 3 weeks after discharge. Based on

these findings, it is unknown whether a shorter intervention period for the program’s

173

delivery could be as effective, or whether a longer program might show greater benefits.

Individuals who are positioned to make decisions about the length of the VITAL

program, such as hospital administrators and clinical leaders, need to be cognizant that

the delivery of VITAL for a different period of time may not result in similar patient and

caregiver outcomes.

Finally, nurses providing teleheath services may also need to recognize that some

of the benefits of the information and support delivered by the program may not occur

while the service is being offered (i.e., during the first 5 days). However, more benefits

are likely to emerge much later, once the service has ended (i.e., 3 weeks). Such a delay

is consistent with the tenets of Social Learning Theory (Bandura, 1977, 2007; Bandura &

Davidson, 2003) whereby individuals need time to retain, reproduce, and are interested in

order to perform the behaviour at a later time. It may be helpful for nurses to provide

patients and caregivers with a more realistic expectation of the benefits of the telehealth

intervention by focusing on the 3 week outcomes that patients and caregivers in the

program have experienced.

Implications for Research

A recent systematic review of home telemonitoring for chronic diseases

concluded that while a significant body of knowledge regarding telemonitoring has

become available to HCPs and policymakers, there is still much that remains to be

explored (Paré et al., 2007). One of the foremost concerns is the design and conduct of

adequately controlled research studies with more clinically appropriate patient and family

174

outcomes, and larger samples followed over longer periods of time so that more

definitive costs and benefits of home monitoring can be determined.

The current study helps to lay the groundwork for future investigations of

telehealth, particularly for those conditions in which caregivers play an important role.

This includes the evaluation of telehealth programs for a variety of other surgeries such

as combination CABG and valve replacement surgery, or repeat CABG surgery for

which the recovery trajectories are often more complicated than CABG surgery alone

(Sajja et al., 2005; Weintraub et al., 1995). In this context, current results also make it

clear that future research examining caregiver as well as patient outcomes needs to recruit

enough patients and caregivers of both sexes in order to achieve adequate power to detect

clinically meaningful results for both women and men.

The results of this study provide evidence for the role of uncertainty as a mediator

for changes in anxiety. Based on Mishels’ Uncertainty in Illness Theory, future research

targeting anxiety could benefit from the implementation and evaluation of interventions

whose primary aim is to reduce uncertainty, but which may ultimately reduce anxiety. To

date, few studies have used this theory to guide the development or assessment of

interventions for patients or caregivers.

Future investigations would also benefit by including both qualitative, as well as,

quantitative measures in the context of clinical trials of telehealth programs. Research

methods that combine both qualitative and quantitative approaches are becoming

increasingly popular as a means for corroborating findings, generating more complete

data, and enhancing insights attained with the complementary method (Curry, Nembhard,

& Bradley, 2009). Therefore the conduct of mixed-methodological research is an

175

opportunity for exploring male and female patients’ and caregivers’ perspectives about

using telehealth in the post-discharge period. Research conducted in this manner could

provide in-depth data about the thoughts and feelings of participants that is not possible

by using quantitative approaches alone, and offer insight into what it is that men and

women, patients and caregivers like and/or dislike about telehealth.

Finally, multi-component interventions of the type used in the VITAL program

and other telehealth interventions need to undergo component analyses in clinical trials

(Kovach, 2009). The evaluation of the impact of individual nurses, or examination of the

various modes of communication, i.e., video, telephone, on outcomes can help isolate the

effectiveness of various components of an intervention. It is recommended, therefore,

that future examinations of telehealth interventions, such as the intervention evaluated in

this study, undergo component analyses in order to better understand the relationships

between the different components of an intervention and to decipher the effects, or lack

of, on outcomes.

Conclusion

The current study adds to the small body of research concerning the impact of

telehealth on outcomes for CABG surgery patients and caregivers. This RCT is one study

of a very limited number that has investigated the impact of telehealth for CABG surgery

patients, and it is the first study to use the design with CABG caregivers. Furthermore,

the selection of study variables was guided by Mishel’s Uncertainty in Illness Theory

which, according to the PI’s knowledge, represents the first study with this population to

test the conceptual links of the theory within a clinical trial.

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The results of this study suggest that the VITAL program is beneficial for both

patients and caregivers, albeit for mainly different outcomes and differential effects.

Overall, the results indicated that the provision of telehealth in the home after CABG

surgery does not increase patient and caregiver anxiety either during the delivery of the

program or after. For the primary outcome of anxiety, it was determined that telehealth

did not significantly improve patients’ anxiety levels compared to patients in usual care

from the time of the baseline assessment until 3 weeks after discharge. However, for

female caregivers who received telehealth there was a significantly greater decrease in

anxiety compared to female caregivers in usual care over the same time period. The same

decrease in anxiety, however, was not experienced by male caregivers. Whether this

difference was a function of the small number of male caregivers recruited into the study

or a true sex difference could not be determined. Study results further revealed evidence

of mediation, with changes in female caregivers’ uncertainty corresponding to changes in

their anxiety at 3 weeks after discharge. While a number of other exploratory outcomes

were investigated, with several reflecting a positive impact of VITAL on patient and/or

caregiver recovery, these results need to be cautiously interpreted in view of the

possibility of chance occurrence.

177

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204

APPENDIX A

CABG Surgery Intervention Studies for Anxiety

205

CABG Surgery Intervention Studies for Anxiety

Author & Year Intervention Variable & Instrument Patient (P) and/or

Caregiver (C)

Result

Quasi Moore 1996 Audio-taped discharge information Psychological Distress:

POMS P NS

Lamarche et al., 1998

Telephone calls pre-admission Anxiety: VAS P NS

Roebuck 1999 Telephone follow-up Anxiety: P NS Asilioglu, et al., 2004

Pre-operative education booklet Anxiety: S-STAI P NS

Experimental Barbarowicz et al., 1980

Slide/sound structured education Anxiety: S-STAI P NS

Postlethwaite et al., 1986

Stress inoculation training Anxiety: S-STAI P NS

Anderson, 1987 Slide/sound program, audiotape & videotape with individualized in-hospital instruction

Anxiety: S-STAI1 & Postoperative Affect Scale2

P Preop1(p<.02) Preop2(p<.001) Postop1 NS; Postop2(p<.01)

Gortner et al., 1988

Slide/tape, counselling, & telephone follow-up

Mood States: POMS P NS

Beckie, 1989 Supportive & educative telephone follow-up

Anxiety: S-STAI P p<.05

Cupples, 1991 Pre-operative education (teaching session)

Anxiety: S-STAI3

Mood States: POMS4 P NS3;

p<.034

Rice et al., 1992 Pre-admission self- instruction (written material)

Mood States: Mood Adjective Checklist

P NS

206

Author & Year Intervention Variable & Instrument Patient (P) and/or

Caregiver (C)

Result

Gilliss et al., 1993

Slide/tape, counselling, & telephone coaching

Mood States: POMS P NS

Barnason et al., 1995

Music, visual imaging, & scheduled rest Anxiety: S-STAI & verbal rating5

Mood States: Verbal rating6

P NS5; p=.0166

Buls, 1995

Home visits for support & education Anxiety: S-STAI P & C p<.05

Thomas, 1995 Group educational & exercise program

Anxiety: S-STAI P p<.0001

Ashton et al., 1997

Self-hypnosis instruction Quality of Life: POMS P p=.032 tension

Mahler et al., 1999

Coping & Mastery videotapes Anxiety: PANAS P NS

Parent & Fortin, 2000

Vicarious experience through peer support

Anxiety: S-STAI P 48 hrs pre-surgery; p<.01

Thoits et al., 2000

Visits from similar others Anxiety: Symptom Checklist-90

P NS

Moore & Dolansky, 2001

Audio-taped discharge information Psychological Distress: POMS

P NS

Hartford et al., 2002

Telephone follow-up Anxiety: BAI P & C p<.05

Hattan et al., 2002

Foot massage & guided relaxation Anxiety: VAS P NS

Ku et al., 2002 Instructions for exercise & daily activity (guided by manual)

Anxiety: STAI P p<.001

Mahler & Kulik, 2002

Coping & Mastery videotapes Affective States & Emotional Difficulty: PANAS

P & C NS

207

Author & Year Intervention Variable & Instrument Patient (P) and/or

Caregiver (C)

Result

Shuldman et al., 2002

Pre-operative educational sessions consisting of written, & video

Anxiety: HADS P NS

Gallagher et al., 2003

Informative & supportive telephone follow-up

Anxiety: HADS P NS

Sundin et al., 2003

3 Multifactorial lifestyle interventions vs standard care for 12 months after discharge

Anxiety: HADS P NS

208

APPENDIX B

CABG Surgery Intervention Studies for Depression

209

CABG Surgery Intervention Studies for Depression Author & Year Intervention Variable & Instrument Patient (P)

and/or Caregiver (C)

Result

Quasi Moore, 1996 Audio-taped discharge information Psychological Distress: POMS P NS

Roebuck, 1999 Telephone follow-up Depression: HADS P NS

Experimental Postlethwaite et al., 1986

Stress inoculation training Depression: Depression Adjective Scale

P NS

Anderson, 1987 Slide/sound program, audiotape & videotape with individualized in-hospital instruction

Psychological Distress: Postoperative Affect

P p<0.01

Gilliss et al., 1993 Slide/tape, counselling, & telephone coaching

Mood States: POMS P NS

Gortner et al., 1988 Slide/tape, counselling, & telephone follow-up

Mood States: POMS P NS

Cupples, 1991 Pre-operative education (teaching session)

Mood States: POMS P p=0.03

Blankfield et al., 1995

Audiotape Depression: Investigator developed Scale

P NS

Hwang et al., 1998 Audiotape message of information & emotional support

Depression: Brief Symptom Rating Scale

P p=0.03

Naylor et al., 1999 Individualized patient management, nurse home visits, telephone follow-up, & telephone availability

Depression: CESD Scale P NS

Lenz & Perkins, 2000

In-hospital counselling session, take home videotape, & telephone follow-up

Emotional health: CESD Scale P & C NS

210

Author & Year Intervention Variable & Instrument Patient (P) and/or

Caregiver (C)

Result

Moore et al. & Brennan et al. 2001

Web-based program to support patient follow-up

Depression/Mood states: could not determine

P p<.001

Moore & Dolansky, 2001

Audio-taped discharge information Psychological Distress: POMS P NS

Weaver & Doran, 2001

Telephone follow-up Depression: Geriatric Depression Scale

P NS

Mahler & Kulik, 2002

Coping & Mastery videotapes Affective States & Emotional difficulty

P & C NS

Shuldman et al., 2002

Pre-operative educational sessions consisting of written, video & video

Depression: HADS P NS

Sundin et al., 2003 3 Multifactorial lifestyle interventions vs standard care for 12 months after discharge

Depression: HADS & BDI P NS

de Klerk et al., 2004

Hypnotherapeutic ego strengthening (HES) to facilitate patient coping pre and post-operatively

Depression: BDI and profile of Moods

P NS

211

APPENDIX C

Patient and Caregiver Exploratory Hypotheses

212

Patient Exploratory Hypotheses

In the following, the study period refers to baseline to approximately 5 days or 3 weeks

after discharge from hospital.

1. CABG surgery patients who participate in the VITAL program will have a

significantly greater decrease in anxiety between entry into the program and at 5

days after discharge from hospital as compared to CABG surgery patients who

receive usual care.

2. CABG surgery patients who participate in the VITAL program will have a

significantly greater decrease in depression between entry into the program and at

5 days after discharge from hospital as compared to CABG surgery patients who

receive usual care.

3. CABG surgery patients who participate in the VITAL program will have a

significantly greater decrease in perceived uncertainty between entry into the

program and at 5 days after discharge from hospital as compared to CABG

surgery patients who receive usual care.

4. CABG surgery patients who participate in the VITAL program will have a

significantly greater increase in perceived personal control between entry into the

program and at 5 days after discharge from hospital as compared to CABG

surgery patients who receive usual care.

5. CABG surgery patients who participate in the VITAL program will have a

significantly greater increase in perceived treatment control between entry into the

program and at 5 days after discharge from hospital as compared to CABG

surgery patients who receive usual care.

213

6. CABG surgery patients who participate in the VITAL program will have a

significantly greater increase in perceived support between entry into the program

and at 5 days after discharge from hospital as compared to CABG surgery patients

who receive usual care.

7. CABG surgery patients who participate in the VITAL program will have a

significantly greater decrease in perceived conflict between entry into the program

and at 5 days after discharge from hospital as compared to CABG surgery patients

who receive usual care.

8. CABG surgery patients who participate in the VITAL program will have a

significantly greater decrease in depression between entry into the program and at

3 weeks after discharge from hospital as compared to patients who receive usual

care.

9. CABG surgery patients who participate in the VITAL program will have a

significantly greater decrease in perceived uncertainty between entry into the

program and at 3 weeks after discharge from hospital as compared to patients who

receive usual care.

10. CABG surgery patients who participate in the VITAL program will have a

significantly less health care utilization between entry into the program and at 3

weeks after discharge from hospital as compared to CABG surgery patients who

receive usual care.

11. CABG surgery patients who participate in the VITAL program will have a

significantly greater increase in perceived personal control between entry into the

214

program and at 3 weeks after discharge from hospital as compared to CABG

surgery patients who receive usual care.

12. CABG surgery patients who participate in the VITAL program will have a

significantly greater increase in perceived treatment control between entry into the

program and at 3 weeks after discharge from hospital as compared to CABG

surgery patients who receive usual care.

13. CABG surgery patients who participate in the VITAL program will have a

significantly greater increase in perceived support between entry into the program

and at 3 weeks after discharge from hospital as compared to CABG surgery

patients who receive usual care.

14. CABG surgery patients who participate in the VITAL program will have a

significantly greater decrease in perceived conflict between entry into the program

and at 3 weeks after discharge from hospital as compared to CABG surgery

patients who receive usual care.

15. The significantly greater decrease in anxiety between entry into the program and

at 3 weeks after discharge from hospital in CABG surgery patients who

participate in the VITAL program as compared to CABG surgery patients who

receive usual care is at least partially mediated by a significant decrease in

perceived uncertainty over the study period.

16. The significantly greater decrease in anxiety between entry into the program and

at 3 weeks after discharge from hospital in CABG surgery patients who

participate in the VITAL program as compared to CABG surgery patients who

215

receive usual care is at least partially mediated by a significant increase in

perceived personal control over the study period.

17. The significantly greater decrease in anxiety between entry into the program and

at 3 weeks after discharge from hospital in CABG surgery patients who

participate in the VITAL program as compared to CABG surgery patients who

receive usual care is at least partially mediated by a significant increase in

perceived treatment control over the study period.

18. The significantly greater decrease in anxiety between entry into the program and

at 3 weeks after discharge from hospital in CABG surgery patients who

participate in the VITAL program as compared to CABG surgery patients who

receive usual care is at least partially mediated by a significant increase in

perceived support over the study period.

19. The significantly greater decrease in anxiety between entry into the program and

at 3 weeks after discharge from hospital in CABG surgery patients who

participate in the VITAL program as compared to CABG surgery patients who

receive usual care is at least partially mediated by a significant decrease in

perceived conflict over the study period.

20. The significantly greater decrease in depression between entry into the program

and at 3 weeks after discharge from hospital in CABG surgery patients who

participate in the VITAL program as compared to CABG surgery patients who

receive usual care is at least partially mediated by a significant decrease in

perceived uncertainty over the study period.

216

21. The significantly greater decrease in depression between entry into the program

and at 3 weeks after discharge from hospital in CABG surgery patients who

participate in the VITAL program as compared to CABG surgery patients who

receive usual care is at least partially mediated by a significant increase in

perceived personal control over the study period.

22. The significantly greater decrease in depression between entry into the program

and at 3 weeks after discharge from hospital in CABG surgery patients who

participate in the VITAL program as compared to CABG surgery patients who

receive usual care is at least partially mediated by a significant increase in

perceived treatment control over the study period.

23. The significantly greater decrease in depression between entry into the program

and at 3 weeks after discharge from hospital in CABG surgery patients who

participate in the VITAL program as compared to CABG surgery patients who

receive usual care is at least partially mediated by a significant increase in

perceived support over the study period.

24. The significantly greater decrease in depression between entry into the program

and at 3 weeks after discharge from hospital in CABG surgery patients who

participate in the VITAL program as compared to CABG surgery patients who

receive usual care is at least partially mediated by a significant decrease in

perceived conflict over the study period.

25. The significantly less health care utilization between entry into the program and at

3 weeks after discharge from hospital in CABG surgery patients who participate

in the VITAL program as compared to CABG surgery patients who receive usual

217

care is at least partially mediated by a significant decrease in perceived

uncertainty over the study period.

26. The significantly less health care utilization between entry into the program and at

3 weeks after discharge from hospital in CABG surgery patients who participate

in the VITAL program as compared to CABG surgery patients who receive usual

care is at least partially mediated by a significant increase in perceived personal

control over the study period.

27. The significantly less health care utilization between entry into the program and at

3 weeks after discharge from hospital in CABG surgery patients who participate

in the VITAL program as compared to CABG surgery patients who receive usual

care is at least partially mediated by a significant increase in perceived treatment

control over the study period.

28. The significantly less health care utilization between entry into the program and at

3 weeks after discharge from hospital in CABG surgery patients who participate

in the VITAL program as compared to CABG surgery patients who receive usual

care is at least partially mediated by a significant increase in perceived support

over the study period.

29. The significantly less health care utilization between entry into the program and at

3 weeks after discharge from hospital in CABG surgery patients who participate

in the VITAL program as compared to CABG surgery patients who receive usual

care is at least partially mediated by a significant decrease in perceived conflict

over the study period.

218

In addition the potential for a moderating effect coping style will be explored by

evaluating the interaction of treatment group by sex and treatment group by coping style

(i.e., repressor, monitor).

219

Caregiver Exploratory Hypotheses

In the following, the study period refers to baseline to approximately 3 weeks post

discharge.

1. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater decrease in anxiety between entry into the program and at

5 days after discharge from hospital as compared to caregivers of CABG surgery

patients who receive usual care.

2. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater decrease in depression between entry into the program and

at 5 days after discharge from hospital as compared to caregivers of CABG surgery

patients who receive usual care.

3. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater decrease in perceived uncertainty between entry into the

program and at 5 days after discharge from hospital as compared to caregivers of

CABG surgery patients who receive usual care.

4. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater increase in perceived personal control between entry into

the program and at 5 days after discharge from hospital as compared to caregivers of

CABG surgery patients who receive usual care.

5. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater increase in perceived treatment control between entry into

the program and at 5 days after discharge from hospital as compared to caregivers of

CABG surgery patients who receive usual care.

220

6. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater increase in perceived support between entry into the

program and at 5 days after discharge from hospital as compared to caregivers of

CABG surgery patients who receive usual care.

7. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater decrease in perceived conflict between entry into the

program and at 5 days after discharge from hospital as compared to caregivers of

CABG surgery patients who receive usual care.

8. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater decrease in depression between entry into the program and

at 3 weeks after discharge from hospital as compared to caregivers of CABG surgery

patients who receive usual care.

9. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater decrease in perceived uncertainty between entry into the

program and at 3 weeks after discharge from hospital as compared to caregivers of

CABG surgery patients who receive usual care.

10. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater increase in perceived personal control between entry into

the program and at 3 weeks after discharge from hospital as compared to caregivers of

CABG surgery patients who receive usual care.

11. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater increase in perceived treatment control between entry into

221

the program and at 3 weeks after discharge from hospital as compared to caregivers of

CABG surgery patients who receive usual care.

12. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater increase in perceived support between entry into the

program and at 3 weeks after discharge from hospital as compared to caregivers of

CABG surgery patients who receive usual care.

13. Caregivers of CABG surgery patients who participate in the VITAL program will

have a significantly greater decrease in perceived conflict between entry into the

program and at 3 weeks after discharge from hospital as compared to caregivers of

CABG surgery patients who receive usual care.

14. The significantly greater decrease in anxiety between entry into the program and at 3

weeks after discharge from hospital in CABG surgery patients who participate in the

VITAL program as compared to CABG surgery patients who receive usual care is at

least partially mediated by a significant decrease in perceived uncertainty over the

study period.

15. The significantly greater decrease in anxiety between entry into the program and at 3

weeks after discharge from hospital in caregivers of CABG surgery patients who

participate in the VITAL program as compared to caregivers of CABG surgery

patients who receive usual care is at least partially mediated by a significant increase

in perceived personal control over the study period.

16. The significantly greater decrease in anxiety between entry into the program and at 3

weeks after discharge from hospital in caregivers of CABG surgery patients who

participate in the VITAL program as compared to caregivers of CABG surgery

222

patients who receive usual care is at least partially mediated by a significant increase

in perceived treatment control over the study period.

17. The significantly greater decrease in anxiety between entry into the program and at 3

weeks after discharge from hospital in caregivers of CABG surgery patients who

participate in the VITAL program as compared to caregivers of CABG surgery

patients who receive usual care is at least partially mediated by a significant increase

in perceived support over the study period.

18. The significantly greater decrease in anxiety between entry into the program and at 3

weeks after discharge from hospital in caregivers of CABG surgery patients who

participate in the VITAL program as compared to caregivers of CABG surgery

patients who receive usual care is at least partially mediated by a significant decrease

in perceived conflict over the study period.

19. The significantly greater decrease in depression between entry into the program and

at 3 weeks after discharge from hospital in caregivers of CABG surgery patients who

participate in the VITAL program as compared to caregivers of CABG surgery

patients who receive usual care is at least partially mediated by a significant decrease

in perceived uncertainty over the study period.

20. The significantly greater decrease in depression between entry into the program and

at 3 weeks after discharge from hospital in caregivers of CABG surgery patients who

participate in the VITAL program as compared to caregivers of CABG surgery

patients who receive usual care is at least partially mediated by a significant increase

in perceived personal control over the study period.

223

21. The significantly greater decrease in depression between entry into the program and

at 3 weeks after discharge from hospital in caregivers of CABG surgery patients who

participate in the VITAL program as compared to caregivers of CABG surgery

patients who receive usual care is at least partially mediated by a significant increase

in perceived treatment control over the study period.

22. The significantly greater decrease in depression between entry into the program and

at 3 weeks after discharge from hospital in caregivers of CABG surgery patients who

participate in the VITAL program as compared to caregivers of CABG surgery

patients who receive usual care is at least partially mediated by a significant increase

in perceived support over the study period.

23. The significantly greater decrease in depression between entry into the program and

at 3 weeks after discharge from hospital in caregivers of CABG surgery patients who

participate in the VITAL program as compared to caregivers of CABG surgery

patients who receive usual care is at least partially mediated by a significant decrease

in perceived conflict over the study period.

In addition the potential for a moderating effect coping style will be explored by

evaluating the interaction of treatment group by sex and treatment group by coping style

(i.e., repressor, monitor).

224

APPENDIX D

Verbal Explanation of Research by VITAL Nurse

225

Verbal Explanation of Research by VITAL Nurse

Lisa Keeping is a nurse and PhD student from McGill University who is

conducting research with the VITAL program at the Saint John Regional Hospital. She is

interested in determining whether or not the VITAL home monitoring service that is

provided to some patients and caregivers after cardiac surgery has an effect on recovery.

Ms. Keeping would like to speak with you and your caregiver about your participation in

the study. May I provide her with your name so that she can speak with you and explain

further the details of the research? You can then decide if you want to participate.

226

APPENDIX E

Verbal Explanation of Study by Investigator

227

Verbal Explanation of Study by Investigator

Hello,

My name is Lisa Keeping and I am a nurse and a PhD student. I am conducting

research with the VITAL home monitoring service at the Saint John Regional Hospital. I

am investigating whether or not the home monitoring units that are sometimes used for

patients after open heart surgery are making a difference to the recovery experience for

the patient and caregiver.

If both of you decide to participate in the study you will be asked to partake in an

interview with me today, and again on two separate occasions at home after surgery. On

day 5 and 3 weeks after discharge from hospital I will telephone you for the follow-up

interviews. The interview today will take approximately 20 minutes and at home the two

follow-up interviews will take approximately 15 minutes each to complete.

Your participation in this study is entirely voluntary. Your decision of whether or

not to participate will not affect any treatment that either of you receive at the Saint John

Regional Hospital, now or in the future. If you decide to participate, you can also decide

to withdraw your consent and participation in the study at any time without explanation.

Anonymity of participants and confidentiality of the information will be maintained at all

times.

228

Appendix F

VITAL Program Description and Timeline

229

Virtual Interactive Telehealth Assistance Links (VITAL)

Program Description

At the time of the study, the VITAL (telehealth) program at the SJRH consisted of

daily “audio-video conferencing” visits with a nurse for 7 days after discharge for CABG

surgery patients and their caregivers. The service used hospital-to-home video-interactive

units with the capability of collecting electrocardiograms (EKGs), blood pressure, and

oxygen (O2) saturation readings. The program was delivered by 1 male and 6 female

nurses (3 baccalaureate- and 4 diploma-prepared), who had at least 5 years of experience

in cardiac care. The nurses worked 8-hour shifts, therefore, patients received follow-up

from different nurses during the 7-day program and with the 24 hour call-in service.

SJRH statistics indicated that on average 56 patients underwent cardiac surgery

each month, of which 39 received VITAL. At any time there were 12-13 patients using

VITAL, with another 4 or 5 caregivers receiving VITAL instruction. Several criteria

guided patient selection for VITAL: 1) availability of a caregiver or monitoring unit, 2)

length of patient hospital stay, and 3) patient and caregiver consent to use the service. In

instances when there were insufficient monitoring units to meet the demand, a recipient

was selected. The VITAL nurses usually selected the “sickest” patients, or those

anticipated to experience the most post-operative complications. During the time of the

study, the VITAL program had 19 home units that served approximately 70% of eligible

cardiac surgery patients.

Patients and caregivers were approached by a VITAL nurse on the day prior to the

planned surgery for their potential participation in the program. A VITAL nurse

explained to a potential patient and caregiver what the VITAL home monitoring service

230

would provide following hospital discharge. Caregivers were told that they would receive

instruction in how to use the equipment and that they would need to be available every

day for a week following hospital discharge to assist with scheduled daily telehealth

visits. After agreeing to participate, the caregiver received two instructional sessions for

using the telehealth equipment. Instructional sessions were conducted in the Telehealth

Department by a VITAL nurse. During this time the caregiver met several VITAL nurses

who delivered the follow-up service. While the patients met a VITAL nurse during

recruitment into the program, he/she did not visit the Telehealth Department, or see the

equipment until returning home.

231

VITAL Program Timeline

Time Activities

Pre-surgery

- caregiver recruited by VITAL nurse on the day prior to scheduled surgery - booklet provided to caregiver, Hospital to Home Monitoring: Patient Instruction Booklet (see Appendix G) - booklet written at grade 6 reading level, and is a step-by-step guide to setting up the telehealth unit at home

Post-op day 2 or 3 (approx 1 hour)

- 1st instructional session with caregiver held in Telehealth Department - VITAL nurse reviews the booklet Hospital to Home Monitoring: Patient Instruction Booklet with the caregiver - recovery progress of patient discussed with caregiver, review of what is considered normal or abnormal - caregiver views videotape for setting up the telehealth equipment, manipulates equipment, and has opportunity to ask questions - caregiver instructed to weigh patient each morning and record temperature - signs and symptoms of fluid retention re-emphasized and actions to take should chest pain occur - instruction provided about contacting SJRH for 24-hour toll-free service with VITAL program - Schedule established for nurse to make follow-up audio-video visits each day during 1st week after discharge - caregiver has opportunity to ask questions and express fears or concerns about use of the equipment

Post-op day 3 or 4 (approx 1 hour)

- 2nd instructional session held in telehealth department - caregiver demonstrates setting up equipment by connecting a person for monitoring of O2, EKG, and blood pressure - instructions reiterated and opportunity to discuss concerns and issues

Day 1 Post-discharge (approx 45-60 minutes)

- 1st audio-video home visit with VITAL nurse at pre-established time - opportunity for patient and caregiver to discuss issues they experienced during preceding 24 hours - discharge and medication instructions reviewed with patient

232

and caregiver - patient’s daily weight, temperature, EKG, O2 level, and blood pressure evaluated - all questions on symptom management checklist asked by nurse (see Appendix H) - post-op instructions reviewed or clarified, particularly the use of incentive spirometer and restrictions regarding use of the arms during the first 6 weeks after surgery - audio-video connection set up for viewing chest and leg incisions, and the overall appearance of the patient - if necessary, patient referred to emergency care

Days 2-7 (approx 25-40 minutes)

- audio-video home visits with VITAL nurse at pre-established time - opportunity to discuss issues from the preceding 24 hours - patient’s daily weight, temperature, EKG, O2 level, and blood pressure evaluated - all questions on symptom management checklist asked by nurse (see Appendix H) - post-op instructions reviewed or clarified - audio-video connection set up for viewing chest and leg incisions, and overall appearance of the patient - if necessary, patient referred to emergency care

Day 7

- caregiver returns equipment to local bus station for transfer to SJRH

24 hour toll-free service available for 7 days after discharge

- during hours of 0800-1600 VITAL nurses are available to receive phone calls from patients or caregivers - during 1600-0800 on call service provided by a VITAL nurse - available to receive calls for problems/concerns arising with patients’ recovery - audio-video connection allows for visualization of patient and their specific problem; if necessary, referral made for emergency care

233

APPENDIX G

Hospital-to-Home Monitoring: Patient Instruction

Booklet

234

235

236

237

238

239

240

241

242

243

244

245

246

APPENDIX H

Symptom Management Checklist

247

248

249

250

251

252

253

254

255

APPENDIX I

Psychometric Characteristics of Measures

256

Psychometric Characteristics of Measures VARIABLE MEASURE DESCRIPTION PSYCHOMETRIC CHARACTERISTICS

Primary Outcome Anxiety State Anxiety-State-Trait

Anxiety Inventory (S-STAI) (Spielberger et al., 1983) (see Appendix J)

Self-report; 20 items rated on a 4-point scale from 1 (not at all) to 4 (very much so); measures anxiety as a transitory emotional state; evaluates how respondents feel “right now”; assesses apprehension, tension, nervousness, & worry; 5th grade reading level.

Used across a variety of groups over 30 years; high school & college students, military recruits, psychiatric, obstetrical, chronically ill, elderly, MI & CABG surgery patients (n >10,000). Reliability: internal consistency: median KR-20 =>0.90; median test-retest = 0.33; item remainder correlations = >0.30 for sex and >0.50 for over half of items. Construct validity: positive for stressful and non-stressful situation. (Spielberger et al., 1983; Spielberger & Reheiser, 2003).

257

Exploratory Outcome Depression

Centre for Epidemiologic Studies Depression Scale - 10 (CESD-10) (Andresen et al., 1994; Radloff, 1977) (see Appendix K)

Self-report or interview; 10 items rated on a 4-point scale; can detect clinical and non-clinical symptoms of depression in general and psychiatric populations by reflecting “on the past week”; scores range from 0-30 with higher scores indicating higher degree of depressive symptoms; cut off scores >10 for depressive symptoms; contains simple vocabulary and short sentences.

Reliability: internal consistency (alpha) = 0.85 with MS patients (n=201) (Harrison & Stuifbergen, 2002); test-retest reliability = 0.71 at 22 days for well older adults and r=0.59 at 12 months (n=1206) (Anderson et al., 1994). Validity: Good predictive accuracy with original CESD (kappa = 0.97); correlates positively with poorer health status (r=0.37) and negatively with positive affect (r=-0.63) (n=1206)(Andresen et al., 1994).

258

Psychometric Characteristics of Measures cont… VARIABLE MEASURE DESCRIPTION PSYCHOMETRIC CHARACTERISTICS

Potential Mediators Perceived Uncertainty Mishel’s Uncertainty in

Illness Scale (MUIS) – Community Forms for patient and family members (Mishel, 1981; 1983) (see Appendix M)

Self-report; 23 items rated on a 5-point Likert scale from 1 (strongly disagree) to 5 (strongly agree); used by the individual or by families of persons not hospitalized; total score for uni-dimensional concept and can range from 23-115 with higher score reflecting greater uncertainty.

Community version used with a variety of groups since its development in 1986 (n=20 studies); colon, breast, & gynaecological cancer (n=232); CABG surgery (n=52), post-MI (n=103); irritable bowel disease (n=409); epilepsy (n=71); lupus (n=84), MS (n=137); and arthritis (n=359) (Mishel, 1997). Reliability: internal consistency with standardized alpha for population subgroups of sex, age, & education were 0.89-0.92 (n=1068): standardized alpha across diagnostic groups were moderate to high (α = 0.74-0.92). Construct validity: Factor analysis confirms uni-dimensionality; correlates with Comprehension of Illness Questionnaire (0.56) (n=26); consistent performance with theoretical predictions (Mishel, 1997).

Perceived Support Interpersonal

Relationship Inventory (IPRI) – Short Form (Tilden et al., 1990 a & b; 1994) (see Appendix O)

Self-report; 26 items scored from 1 to 5; two different anchor styles, agree-disagree and often-never; yields two scores, support and conflict; scales can stand alone

Used with variety of groups; students (n=351); cancer patients (n=94); weight-control patients (n=92); pregnant women (n=30); battered women (n=30); adults in community (n=703) Reliability: Internal consistency (alpha) = 0.70-0.89 (n=1834); test-retest at 2 weeks 0.81-0.91. Validity: Consistent performance with theoretical predictions; positive for contrasted groups with males and females (Tilden et.)

259

Psychometric Characteristics of Measures cont… VARIABLE MEASURE DESCRIPTION PSYCHOMETRIC CHARACTERISTICS

Potential Mediators cont…

Perceived Illness Control

Illness Perception Questionnaire-revised (IPQ-r) – personal and treatment control subscales (Moss-Morris et al., 2002) (see Appendix N)

Self-report; 11 items scored from 1 (strongly disagree) to 5 (strongly agree); personal control assesses personal control & self-efficacy beliefs and treatment control assesses beliefs in treatment and recommended advice; reverse scoring appropriate for some items.

Used with a variety of groups comprising both sexes; arthritis (n=76); diabetes (n=73); asthma (n=86); acute pain (n=35); chronic pain (n=63); MI (n=47); MS (n=170); HIV (n=161). Reliability: Internal consistency (alpha) = 0.81 personal control and 0.80 treatment control; test-retest for IPQ-r at 3 weeks 0.46-0.88 for dialysis patients; test-retest at 6 months 0.35-0.82 for RA patients. Validity: PCA confirmed structural factors of IPQ-r; discriminant validity positive as personal and treatment control unrelated to negative affect of PANAS and weakly correlated with positive affect (r=0.18; 0.19) (Moss-Morris et al., 2002).

Potential Moderator Coping style (Repressive Defensiveness)

Marlowe-Crowne Social Desirability Scale (MCSDS)-Short Form (Reynolds, 1982) (see Appendix P) Trait Anxiety – State-Trait Anxiety Inventory (T-STAI)

Self-report; 13 items rated as true or false and scored 0 or 1; assesses repressive defensiveness as well as the tendency to respond to questionnaires in a socially desirable way. Self-report; 20 items rated on a 4-point scale from 1 (almost never) to 4 (almost always); measures anxiety as relatively stable

Reliability: Internal consistency (KR20)=0.74 (n=436) to 0.76 (n=608); test-retest at 6 weeks 0.74 (n=45). Validity: Mean item-total correlations (KR20)=0.49; correlates with standard MCSDS (0.80 & 0.93) (Reynolds, 1982; Silverstein, 1983; Zook & Sipps, 1985). Used across a variety of groups over 30 years; high school and college students, military recruits, psychiatric, obstetrical, chronically ill, ill, elderly, MI & CABG patients (n>10,000).

260

Coping Style cont… T-STAI cont… Individual differences in anxiety; evaluates how respondents generally feel; 5th grade reading level.

Reliability: internal consistency KR20=>0.90; median test-retest = 0.73; item remainder correlations = >0.30 for sex and >0.50 for over half of items. Construct validity: positive for stressful and non-stressful situations. (Spielberger et al., 1983; Spielberger & Reheiser, 2003).

261

APPENDIX J

State-Trait Anxiety Inventory

262

State-Trait Anxiety Inventory Form Y-1

Directions: A number of statements which people have used to describe themselves are given below. Read each statement and then circle the appropriate number to the right of the statement to indicate how you feel right now, that is, at this moment. There are no right or wrong answers. Do not spend too much time on any one statement but give the answer which seems to describe your present feelings best.

Not At All

Somewhat

Moderately So

Very Much So

1. I feel calm. 1 2 3 4

2. I feel secure. 1 2 3 4

3. I am tense. 1 2 3 4

4. I feel strained. 1 2 3 4

5. I feel at ease. 1 2 3 4

6. I feel upset. 1 2 3 4

7. I am presently worrying over possible misfortunes.

1 2 3 4

8. I feel satisfied. 1 2 3 4

9. I feel frightened. 1 2 3 4

10. I feel comfortable. 1 2 3 4

11. I feel self-confident. 1 2 3 4

12. I feel nervous. 1 2 3 4

13. I am jittery. 1 2 3 4

14. I feel indecisive. 1 2 3 4

15. I am relaxed. 1 2 3 4

16. I feel content. 1 2 3 4

17. I am worried. 1 2 3 4

18. I feel confused. 1 2 3 4

19. I feel steady. 1 2 3 4

20. I feel pleasant. 1 2 3 4

263

State-Trait Anxiety Inventory Form Y-2

Directions: A number of statements which people have used to describe themselves are given below. Read each statement and then circle the appropriate number to the right of the statement to indicate how you generally feel. There are no right or wrong answers. Do not spend too much time on any one statement but give the answer which seems to describe how you generally feel. Almost

Never Sometimes

Often Almost

Always 21. I feel pleasant. 1 2 3 4

22. I feel nervous and restless. 1 2 3 4

23. I feel satisfied with myself. 1 2 3 4

24. I wish I could be as happy as others seem to be.

1 2 3 4

25. I feel like a failure. 1 2 3 4

26. I feel rested. 1 2 3 4

27. I am “calm, cool, and collected”. 1 2 3 4

28. I feel that difficulties are piling up so that I cannot overcome them.

1 2 3 4

29. I worry too much over something that really doesn’t matter.

1 2 3 4

30. I am happy. 1 2 3 4

31. I have disturbing thoughts. 1 2 3 4

32. I lack self-confidence. 1 2 3 4

33. I feel secure. 1 2 3 4

34. I make decisions easily. 1 2 3 4

35. I feel inadequate. 1 2 3 4

36. I am content. 1 2 3 4

37. Some unimportant thought runs through my mind and bothers me.

1 2 3 4

38. I take disappointments so keenly that I can’t put them out of my mind.

1 2 3 4

39. I am a steady person. 1 2 3 4

40. I get in a state of tension or turmoil as I think over my recent concerns and interests.

1 2 3 4

264

APPENDIX K

CESD-10 Scale

265

Center for Epidemiologic Studies Depression Scale-10 (CESD-10)

Below is a list of the ways you might have felt or behaved. Please tell me how often you have felt this way during the past week. Rarely or

none of the time (less than 1 day)

Some or a little of the time (1-2 days)

Occasionally or a moderate amount of time (3-4 days)

Most or all of the time (5-7 days)

1. I was bothered by things that usually don’t bother me.

ٱ ٱ ٱ ٱ

2. I had trouble keeping my mind on what I was doing.

ٱ ٱ ٱ ٱ

3. I felt depressed. ٱ ٱ ٱ ٱ

4. I felt that everything I did was an effort.

ٱ ٱ ٱ ٱ

5. I felt hopeful about the future. ٱ ٱ ٱ ٱ

6. I felt fearful. ٱ ٱ ٱ ٱ

7. My sleep was restless. ٱ ٱ ٱ ٱ

8. I was happy. ٱ ٱ ٱ ٱ

9. I felt lonely. ٱ ٱ ٱ ٱ

10. I could not get “going”. ٱ ٱ ٱ ٱ

266

APPENDIX L

Health Care Utilization Assessment

267

Health Care Utilization Assessment

1. Since discharge from hospital 5 days ago, have you contacted a doctor about your partner?

(1) Yes How many times? _________________ (2) No

2. Why did you contact a doctor?

3. Since discharge from hospital 5 days ago, have you been required to visit an emergency department with your partner?

(1) Yes How many times? __________________ (2) No

4. Did this emergency visit result in your partner being hospitalized?

(1) Yes (2) No

5. If answered yes to # 4, how long was the hospitalization?

Admission date: ____________________________________________________ Discharge date: _____________________________________________________

6. Since our last telephone call 2 weeks ago, have you contacted a doctor about your partner?

(1) Yes How many times? __________________ (2) No

7. Why did you contact a doctor?

8. Since our last telephone call 2 weeks ago, have you been required to visit an emergency department with your partner?

(1) Yes How many times? __________________ (2) No

9. Did this emergency visit result in your partner being hospitalized?

(1) Yes (2) No

10. If answered yes to # 9, how long was the hospitalization?

Admission date: ____________________________________________________ Discharge date: _____________________________________________________

11. Is there anything about the recovery experience at home that you would like to

share with me? Caregiver: _________________________________________

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________________________________________________________________________________________________________________________________

12. Is there anything about the recovery experience at home that you would like to

share with me? Patient: __________________________________________ _______________________________________________________________________________________________________________________________

Data collected from information compiled in the VITAL unit: Dates of daily audio-video contacts: _________________________________

Length of each daily audio-video visit ___________/minutes

Total number of audio-video visits calls: _________________________

Total time: _______

Emergency calls to 1-800 line: day/month/year Length of call: _______/minutes Emergency caller: Patient or caregiver Description of Problem: ______________________________________________

Total number of emergency calls to 24 hour toll-free line_____________

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APPENDIX M

Patient and Caregiver MUIS-Community Forms

270

MUIS-Community Form for Patient

INSTRUCTIONS: Please read each statement. Take your time and think about what each statement says. Then place an “X” under the column that most closely measures how you are feeling TODAY. If you agree with a statement, then you would mark under either “Strongly Agree” or “Agree”. If you disagree with a statement, then mark under either “Strongly Disagree” or “Disagree”. If you are undecided about how you feel, then mark under “Undecided” for that statement. Please respond to every statement. 1. I don’t know what is wrong with me. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 2. I have a lot of questions without answers. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 3. I am unsure if my illness is getting better or worse. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 4. It is unclear how bad my pain will be. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 5. The explanations they give about my condition seem hazy to me. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____

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6. The purpose of each treatment is clear to me. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 7. My symptoms continue to change unpredictably. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 8. I understand everything explained to me. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 9. The doctors say things to me that could have many meanings. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 10. My treatment is too complex to figure out. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 11. It is difficult to know if the treatments or medications I am getting are helping. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____

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12. Because of the unpredictability of my illness, I cannot plan for the future. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 13. The course of my illness keeps changing. I have good and bad days. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 14. I have been given many different opinions about what is wrong with me. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 15. It is not clear what is going to happen to me. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 16. The results of my tests are inconsistent. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 17. The effectiveness of the treatment is undetermined. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____

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18. Because of the treatment, what I can do and cannot do keeps changing. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 19. I’m certain they will not find anything else wrong with me. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 20. The treatment I am receiving has a known probability of success. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 21. They have not given me a specific diagnosis. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 22. The seriousness of my illness has been determined. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 23. The doctors and nurses use everyday language so I can understand what they are saying. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____

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MUIS – Community Form for Family Members

INSTRUCTIONS: Please read each statement. Take your time and think about what each statement says. Then place an “X” under the column that most closely measures how you are feeling TODAY. If you agree with a statement, then you would mark under either “Strongly Agree” or “Agree”. If you disagree with a statement, then mark under either “Strongly Disagree” or “Disagree”. If you are undecided about how you feel, then mark under “Undecided” for that statement. Please respond to every statement. 1. I don’t know what is wrong with my partner. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 2. I have a lot of questions without answers. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 3. I am unsure if my partner’s illness is getting better or worse. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 4. It is unclear how bad my partner’s pain will be. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 5. The explanations they give about my partner’s condition seem hazy to me. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____

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6. The purpose of each treatment is clear to me. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 7. My partner’s symptoms continue to change unpredictably. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 8. I understand everything explained to me. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 9. The doctors say things to me that could have many meanings. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 10. My partner’s treatment is too complex to figure out. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 11. It is difficult to know if the treatments or medications my partner is getting are helping. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____

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12. Because of the unpredictability of my partner’s illness, I cannot plan for the future. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 13. The course of my partner’s illness keeps changing. I have good and bad days. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 14. I have been given many different opinions about what is wrong with my partner. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 15. It is not clear what is going to happen to my partner. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 16. The results of my partner’s tests are inconsistent. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 17. The effectiveness of the treatment is undetermined. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____

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18. Because of my partner’s treatment, what I can do and cannot do keeps changing. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 19. I’m certain they will not find anything else wrong with my partner. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 20. The treatment my partner is receiving has a known probability of success. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 21. They have not given my partner a specific diagnosis. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 22. The seriousness of my partner’s illness has been determined. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____ 23. The doctors and nurses use everyday language so I can understand what they are saying. Strongly Agree Agree Undecided Disagree Strongly Disagree (5) (4) (3) (2) (1) _____ _____ _____ _____ _____

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APPENDIX N

Perceived Illness Control – IPQ-r Subscales

279

Perceived Illness Control – IPQ-r Subscales

I am interested in how you feel about the following statement. Read each statement carefully. Indicate how you feel about each statement. Circle the 1 if you Strongly Disagree the 2 if you Disagree the 3 if you Neutral the 4 if you Agree the 5 if you Strongly Agree Strongly

DisagreeDisagree

Neutral Agree Strongly

Agree Personal Control

1. There is a lot which I can do to control my symptoms.

1 2 3 4 5

2. What I do can determine whether my illness gets better or worse.

1 2

3 4 5

3. The course of my illness depends on me.

1 2

3 4 5

4. Nothing I do will affect my illness.

1 2 3 4 5

5. I have the power to influence my illness.

1 2

3 4 5

6. My actions will have no affect on the outcome of my illness.

1 2

3 4 5

Treatment Control

1. There is very little that can be done to improve my illness.

1 2

3 4 5

2. My treatment will be effective in curing my illness.

1 2

3 4 5

3. The negative effects of my illness can be avoided by my treatment.

1 2 3 4 5

4. My treatment can control my illness.

1 2

3 4 5

5. There is nothing which can help my condition.

1 2

3 4 5

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APPENDIX O

IPRI-Short Form

281

Interpersonal Relationship Inventory (IPRI)-Short Form

Most relationships with people we feel close to are both helpful and stressful. Below are statements that describe close personal relationships. Please read each statement and mark the answer that best fits your situation. There are no right or wrong answers. These first statements ask you to disagree or agree.

Strongly Disagree

Disagree Neutral Agree Strongly Agree

1. My partner makes me feel confident in myself.

1 2 3 4 5

2. My partner shares similar views with me.

1 2 3 4 5

3. I can turn to my partner for helpful advice about a problem.

1 2 3 4 5

4. I can talk openly about anything with my partner.

1 2 3 4 5

5. I can rely on my partner for anything.

1 2 3 4

5

6. My partner is too pushy. 1 2 3 4

5

7. I can count on my partner to make me feel better when I need it.

1 2 3 4 5

8. My partner gets mad if we have different opinions.

1 2 3 4 5

9. It’s safe for me to reveal my weaknesses to my partner.

1 2 3 4 5

10. My partner stands by me through good times and bad times.

1 2 3 4 5

11. My partner really helps out in an emergency.

1 2 3 4 5

12. I can’t count on my partner. 1 2 3

4 5

13. If I need help, all I have to do is ask my partner.

1 2 3 4 5

14. I have enough opportunity to talk things over with my partner.

1 2 3 4 5

These next statements ask you how often something happens.

Never Almost Never

Sometimes Fairly Often

Very Often

15. I have enjoyable times with my partner.

1 2 3 4 5

16. I spend time doing things for my partner when I’d rather not.

1 2 3 4 5

17. My partner invades my privacy.

1 2 3 4 5

18. I am embarrassed by what my partner does.

1 2 3 4 5

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19. My partner tends to take advantage of me.

1 2 3 4 5

20. My partner is a burden to me. 1

2 3 4 5

21. I wish my partner was more sensitive to my needs.

1 2 3 4 5

22. My partner makes me do things I don’t want to do.

1 2 3 4 5

23. There is tension between me and my partner.

1 2 3 4 5

24. I have trouble pleasing my partner. 1 2

3 4 5

25. My partner lets me know he/she believes in me.

1 2 3 4 5

26. My partner expects too much of me. 1 2

3 4 5

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APPENDIX P

Marlowe-Crowne Social Desirability Scale

284

Marlowe-Crowne Social Desirability Scale

Listed below are a number of statements concerning personal attitudes and traits. Read each item and decide whether the statement is true or false as it pertains to you personally. For each statement circle True or False to indicate your answer.

1. It is sometimes hard for me to go on with my work if I am not encouraged.

True False

2. I sometimes feel resentful when I don’t get my way.

True False

3. On a few occasions, I have given up doing something because I thought too little of my ability.

True False

4. There have been times when I felt like rebelling against people in authority even though I knew they were right.

True False

5. No matter who I’m talking to, I’m always a good listener.

True False

6. There have been occasions when I took advantage of someone.

True False

7. I’m always willing to admit it when I make a mistake.

True False

8. I sometimes try to get even rather than forgive and forget.

True False

9. I am always courteous, even to people who are disagreeable.

True False

10. I have never been irked when people expressed ideas very different from my own.

True False

11. There have been times when I was quite jealous of the good fortune of others.

True False

12. I am sometimes irritated by people who ask favours of me.

True False

13. I have never deliberately said something that hurt someone’s feelings.

True False

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APPENDIX Q

Demographic Information Sheet

286

Patient Demographic Information

Research Number: ___________________ Date: _____________________________ Sex: ________________________________ Information from Patient: 1. What is your date of birth? ___________________

Year/Month/Day 2. What is your marital status? (1) Married (2) Living with someone

3. How many years have you been married or living with your present spouse or partner? _________ years

4. What is your relationship to the person who will be caring for you at home after

surgery? (1) Son (2) Daughter (3) Wife (4) Husband (5) Common law partner (6) Other

5. Do you have any dependents? (1) Children How many? __________ (2) Other 6. Do you have dependents living in the same household? (1) Yes How many? __________ (2) No 7. In what country were you born? ___________________________ 8. How much formal education have you had? (1) Never attended school (2) Some grade school (elementary) (3) Completed grade school (Grade 8) (4) Some high school (5) Completed high school (6) Some university (7) Completed university (Bachelor’s degree)

(8) Some graduate school (Master’s level) (9) Completed graduate school (Master’s level) (10) Other (specify) _________________________________

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9. How many years of schooling is that? _________ years 10. Do you work outside the home? (1) Yes (2) No 11. If you answered yes to #10, what kind of work do you do?

_____________________________________________________________________ _____________________________________________________________________

12. Do you work

(1) Part-time? (2) Full-time?

13. How many hours per week do you work? _________________ hours

14. If you answered no to #10, what kind of work did you do?

_____________________________________________________________________ _____________________________________________________________________

15. Do you have any chronic health problems or have you experienced any recent

illnesses? (1) Yes (specify)

___________________________________________________ (2) No

16. Do you attend or have you attended any cardiac education programs or cardiac

support groups? (1) Yes (specify) __________________________________ (2) No

17. In what community and province do you live?

Community __________________________________ Province _____________________________________

18. How far away from the nearest hospital do you live? ______ hours ______ kilometers

19. Do you have a computer at home?

(1) Yes (2) No

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Caregiver Demographic Information

Research Number: ___________________ Date: _____________________________ Sex _________________________________ Information from the Caregiver: 1. What is your date of birth? ___________________

Year/Month/Day 2. What is your marital status? (1) Married (2) Living with someone 3. How many years have you been married or living with your present spouse or

partner? _________ years 4. What is your relationship to the patient?

(1) Son (2) Daughter (3) Wife (4) Husband (5) Common law partner (6) Other

5. Do you have any dependents?

(1) Children How many? __________ (2) Other 6. Do you have dependents living in the same household? (1) Yes How many? __________ (2) No 7. In what country were you born? ___________________________ 8. How much formal education have you had? (1) Never attended school (2) Some grade school (elementary) (3) Completed grade school (Grade 8) (4) Some high school (5) Completed high school (6) Some university (7) Completed university (Bachelor’s degree)

(8) Some graduate school (Master’s level) (9) Completed graduate school (Master’s level) (10) Other (specify) _________________________________

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9. How many years of schooling is that? _________ years 10. Do you work outside the home? (1) Yes (2) No 11. If you answered yes to #10, what kind of work do you do?

_____________________________________________________________________ _____________________________________________________________________

12. Do you work

(1) Part-time? (2) Full-time?

13. How many hours per week do you work? _________________ hours

14. If you answered no to #10, what kind of work did you do?

__________________________________________________________________________________________________________________________________________

15. Do you have any chronic health problems or have you experienced any recent illnesses? (1) Yes (specify) ___________________________________________________ (2) No

16. Do you attend or have you attended any cardiac education programs or cardiac

support groups? (1) Yes (specify) __________________________________ (2) No

17. In what community and province do you live?

Community __________________________________ Province _____________________________________

18. How far away from the nearest hospital do you live? ______ hours ______ kilometers

19. Do you have a computer at home?

(1) Yes (2) No

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APPENDIX R

Patient Medical Variables

291

Patient Medical Variables

Information from Chart: 1. Date of admission to hospital: ___________________________________ 2. Date of discharge: _____________________________________________________ 3. Length of hospital stay: _________________________________________________ 4. Number of coronary arteries bypassed: _____________________________________ 5. Which coronary arteries bypassed: _________________________________________ 6. Previous MI

(1) Yes (2) No

7. Other documented major illnesses:

_______________________________________________________________________________________________________________________________________________________________________________________________________________

8. Complications during stay:

_______________________________________________________________________________________________________________________________________________________________________________________________________________

9. Medications on discharge from hospital: Name & Dose ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

292

APPENDIX S

Patient and Caregiver Consents

293

PATIENT CONSENT TO PARTICIPATE IN A CLINICAL RESEARCH STUDY

TITLE OF STUDY/PROTOCOL: Bridging the transition from hospital-to-home:

Effects of the VITAL Telehealth Program on recovery LOCAL PRINCIPAL INVESTIGATOR: Lisa Keeping, RN. Ph.D. Candidate

School of Nursing, McGill University

THESIS SUPERVISORS: Margaret Purden, RN. Ph.D. Nancy Frasure-Smith Ph.D.

School of Nursing, McGill University PROTOCOL IDENTIFICATION NUMBER: SPONSORS: Heart and Stroke Foundation of Canada McGill University, University of Montreal, and Canadian Nurse Foundation

INTRODUCTION A study is being conducted at the Saint John Regional Hospital (SJRH) with patients who are undergoing coronary artery bypass graft (CABG) surgery, more commonly known as open heart surgery, and with their caregivers. For this reason, you and your primary caregiver (spouse, son/daughter, brother/sister, friend) are being invited to participate in this study. Before you can decide whether or not to volunteer, you must understand the purpose, how it may affect you, any risks to you, and what is expected of you. This process is called informed consent.

Your participation is entirely voluntary; The quality of your care will not be affected by whether or not you

participate; You may withdraw from the study at any time without affecting your

present or future health care; If the study is changed in any way which could affect your willingness to

stay in the study, you will be told about the changes and may be asked to sign a new informed consent;

Your participation in this study may be stopped if your doctor decides it is in the best interest of your health and welfare, or at the discretion of the Principal Investigator.

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PURPOSE OF STUDY All patients admitted for open heart surgery at the SJRH normally receive cardiac teaching from a nurse, physiotherapist, and dietician during their stay in hospital. The instruction is provided on the day prior to the scheduled surgery and again on the 3rd or 4th day after surgery, and prior to their discharge. Once a patient is discharged, the family doctor usually provides follow-up care after one week and then as required until the return appointment to the cardiac surgeon at 6 weeks. This study will evaluate the effects of a novel follow-up care program following cardiac surgery called the telehealth (VITAL) program. This program has been in operation for the past 5 years. The VITAL program allows for a daily audio-video connection with a nurse at the SJRH up to one week after discharge from hospital. There is also a toll-free telephone number available 24 hours a day that can be used to contact a nurse and establish an audio-video connection for any problems that may arise. The caregiver is responsible for connecting the apparatus for daily follow-up visits. At the present time, there are not enough available units for everyone who has open heart surgery. The purpose of this study is to evaluate whether or not daily use of the audio-video equipment and contact with a nurse for one week after discharge following heart surgery has an effect on anxiety, depression, and use of health services for patients and their caregivers. A total of 174 patients and their caregivers will be recruited in this study. PROCEDURE To participate in this study, you and your caregiver will agree to receive normal follow-up care or to use the telehealth equipment. The determination of your group assignment (VITAL program or usual care) will be decided by random chance. This process is like flipping a coin and you and your caregiver will have a 50% chance of being assigned to the telehealth or the usual care group. The group to which you and your primary caregiver are assigned will be made known to you after both of you have completed a baseline telephone interview with the researcher. This interview will take approximately 20-30 minutes. The clinic nurse will then inform you and your primary caregiver of your group assignment. If you and your caregiver are assigned to usual care, then you both will receive all the normal cardiac teaching that is available during hospitalization. Should you be assigned to the telehealth group, your primary caregiver will receive instruction in operating the equipment during two 30-minute teaching sessions while in-hospital. Care from the telehealth unit will begin once you are discharged home. The researcher will not be informed of your group assignment. At two other predetermined times throughout your recovery period at home (Day 5 and 3 Weeks) you will again receive a telephone call from the researcher and will be asked to answer questions about your experience. You will be asked questions related to how you are coping since undergoing open heart surgery. Each telephone call will last approximately

295

20-30 minutes. During this encounter the researcher will remind you not to reveal your group assignment. POTENTIAL RISKS/DISCOMFORTS Although there are no foreseeable risks associated with participating in the study, it is possible that you may find it uncomfortable to talk about your concerns with the nurse and to be followed on a daily basis in your home. It is also possible that some questions in the telephone interviews may be distressing. Should you find it difficult to answer specific questions concerning your experience you may stop the session with the investigator at any time. POTENTIAL BENEFITS Some patients may find it useful to have daily contact with a nurse during the first week at home when recovering from heart surgery. In addition, your participation will help generate knowledge concerning the follow-up care for patients who have undergone open heart surgery, and will provide important information about the effectiveness of the VITAL program. ALTERNATIVES TO PARTICIPATION If you do not wish to participate in this research, you and your caregiver will receive the normal cardiac teaching that is provided for open heart surgery patients. Your refusal to participate will be respected and will in no way influence the care that you receive. QUESTIONS If you have questions after you read this form, ask Lisa Keeping, the Principal Investigator and researcher from the study to explain. You should not sign this form until you are sure that you understand all the facts. If you have questions or concerns about you or your caregiver’s participation in a research study, you may contact someone not involved in the study, by calling the Patient Representative, Nancy Chedore at (506) 648-6714. CONFIDENTIALITY Your name will not appear on any of the questionnaires or data entry sheets used in this study. All personal information will be assigned a number code to ensure your anonymity. The information will be kept in a locked filing cabinet at the SJRH. The persons that will have access to the information include: the Principal Investigator, members of the researcher’s advisory committee, as well as members of the Research Ethics Board of the SJRH. The information will be destroyed 5 years after the end of the study.

296

By agreeing to participate in the study, you are also giving permission to the Principal Investigator and members of the research advisory committee, to have access to your hospital records in order that further information might be obtained concerning your medical history. Your medical record and study data will be maintained in strict confidence by the research staff. National and local authorities (as listed in the paragraph above) may wish to ensure that this study has been performed properly. They may wish to look at information in your chart. This can be done only with your permission. By signing this consent form, you give these authorities and representatives permission to review study related information in your charts. Identifying information, collected in order to locate persons for follow-up if applicable, will only be accessible to research staff. Every effort will be made to ensure your confidentiality. Study results may be published and will respect the anonymity of all participants. Results will be made available to all participants upon request. With your permission, your family doctor will be informed that you are taking part in this study. This is done to enable your family physician to make informed decisions about your care. COMPENSATION

Neither the Atlantic Health Sciences Corporation nor the local Principal Investigator can guarantee or assure that the stated risk or other unknown consequences will not occur. In the event that injury, illness or disability results and you believe it is directly related to participation in this study, the Atlantic Health Sciences Corporation requests that you contact the Patient Representative, Nancy Chedore at (506) 648-6714. The VITAL audio/video equipment will be free of charge and there will be no charge to you for clinical examinations, laboratory tests, or any medical treatment which you may require as a result of your participation in this study. For more details on this matter, please speak with the Principal Investigator.

ADDITIONAL INFORMATION You are encouraged to ask questions at any time during the study. In the event that you are experiencing any problems or have further questions about the study, please call the Principal Investigator, Lisa Keeping at (506) 648-7944.

297

CONSENT TO PARTICIPATE IN A CLINICAL RESEARCH STUDY

TITLE OF PROTOCOL: Bridging the transition from hospital-to-home: Effects of the

VITAL Telehealth Program on recovery LOCAL PRINCIPAL INVESTIGATOR: Lisa Keeping, RN. Ph.D. Candidate

School of Nursing, McGill University

PARTICIPANT’S QUESTIONS : Has this study been explained to you? Yes No Have you read, or had read to you, a copy of this consent form? Yes No Have you had an opportunity to ask questions and discuss this study? Yes No Are you comfortable with the information that has been provided? Yes No Do you understand that you are free to withdraw from this study? Yes No Do you understand that you will receive a signed copy of this consent? Yes No

Do you object to your family physician being notified of your participation? Yes No PARTICIPANT’S STATEMENT: I have read the above information and understand the purpose of the research as well as the potential benefits and risks of participation in the study. I have had the opportunity to ask questions, and all my questions have been answered. I hereby give my informed consent to be a participant in this study. _______________________ ________________________ Printed Name of Participant Signature of Participant Date

Printed name of Witness Signature of Witness Date INVESTIGATOR’S STATEMENT : I have explained to the above participant the nature, requirements and the purpose of the study, potential benefits, and possible risks associated with participation in this study. I have answered any questions that have been raised. I believe that the participant understands the implications and the voluntary nature of the study. ________________________ _______________________ _______________ Principal Investigator (Print) Signature Date

298

CAREGIVER CONSENT TO PARTICIPATE IN A CLINICAL RESEARCH STUDY

TITLE OF STUDY/PROTOCOL: Bridging the transition from hospital-to-home:

Effects of the VITAL Telehealth Program on recovery LOCAL PRINCIPAL INVESTIGATOR: Lisa Keeping, RN. Ph.D. Candidate

School of Nursing, McGill University

THESIS SUPERVISORS: Margaret Purden, RN. Ph.D. Nancy Frasure-Smith Ph.D.

School of Nursing, McGill University PROTOCOL IDENTIFICATION NUMBER: SPONSOR: Heart and Stroke Foundation of Canada McGill University, University of Montreal, and Canadian Nurses Foundation

INTRODUCTION A study is being conducted at the Saint John Regional Hospital (SJRH) with patients who are undergoing coronary artery bypass graft (CABG) surgery, more commonly known as open heart surgery, and with their caregivers. For this reason, you, as the primary caregiver of someone who will be undergoing CABG surgery (spouse, son/daughter, brother/sister, friend) are being invited to participate in this study. The term partner will be used to refer to the individual for whom you are caring. Before you can decide whether or not to volunteer, you must understand the purpose, how it may affect you, any risks to you, and what is expected of you. This process is called informed consent.

Your participation is entirely voluntary; The quality of your care, or that of your partner, will not be affected by

whether or not you participate; You may withdraw from the study at any time without affecting your own

or your partner’s present or future health care; If the study is changed in any way which could affect your willingness to

stay in the study, you will be told about the changes and may be asked to sign a new informed consent;

Your participation in this study may be stopped if your doctor decides it is in the best interest of your or your partner’s health and welfare, or at the discretion of the Principal Investigator.

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PURPOSE OF STUDY All patients admitted for open heart surgery at the SJRH normally receive cardiac teaching from a nurse, physiotherapist, and dietician during their stay in hospital. As the primary caregiver for your partner, you are also encouraged to participate in all of the teaching sessions. The instruction is provided on the day prior to the scheduled surgery and again on the 3rd or 4th day after surgery, and prior to their discharge. Once a patient is discharged, the family doctor usually provides follow-up care after one week and then as required until the return appointment to the cardiac surgeon at 6 weeks. This study will evaluate the effects of a novel follow-up care program following cardiac surgery called the telehealth (VITAL) program. This program has been in operation for the past 5 years. The VITAL program allows for a daily audio-video connection with a nurse at the SJRH at a set time everyday for one week after discharge from hospital. There is also a toll-free telephone number available 24 hours a day that caregivers can use to contact a nurse and establish an audio-video connection for any problems that may arise. The caregiver is responsible for connecting the apparatus for daily follow-up visits. At the present time, there are not enough available units for everyone who has open heart surgery. The purpose of this study is to evaluate whether or not daily use of the audio-video equipment and contact with a nurse for one week after discharge following heart surgery has an effect on anxiety, depression, and use of health services for caregivers and their partners. A total of 174 patients and their caregivers will be recruited in this study. PROCEDURE To participate in this study, you and your partner will agree to receive normal follow-up care or to use the telehealth equipment. The determination of your group assignment for you and your partner (both will receive either the VITAL program or usual care) will be decided by random chance. This process is like flipping a coin and you and your partner will have a 50% chance of being assigned to the telehealth or the usual care group. The group to which you and your partner are assigned will be made known to you after both of you have completed a baseline telephone interview with the researcher. This interview will take approximately 20-30 minutes. The clinic nurse will then inform you and your partner of your group assignment. If you and your partner are assigned to usual care, then you both will receive all the normal cardiac teaching that is available during hospitalization. Should you be assigned to the telehealth group, then you, as the caregiver, will receive instruction in operating the equipment during two 30-minute teaching sessions while in-hospital. Care from the telehealth unit will begin once your partner is discharged home. The researcher will not be informed of your group assignment. At two other predetermined times throughout the recovery period at home (Day 5 and 3 Weeks) you will again receive a telephone call from the researcher and will be asked to answer questions about your experience. You will be asked questions related to how you are coping since your partner underwent open heart surgery. Each telephone call will last

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approximately 20-30 minutes. During this encounter the researcher will remind you not to reveal your group assignment. POTENTIAL RISKS/DISCOMFORTS Although there are no foreseeable risks associated with participating in the study, it is possible that you may find it uncomfortable to talk about your concerns with the nurse and to be followed on a daily basis with your home telephone. It is also possible that some questions in the telephone interviews may be distressing. Should you find it difficult to answer specific questions concerning your experience of being a caregiver you may stop the session with the investigator at any time. POTENTIAL BENEFITS Some caregivers may find it useful to have daily contact with a nurse during the first week at home when their partner is recovering from heart surgery. In addition, your participation will help generate knowledge concerning the follow-up care for patients who have undergone open heart surgery, provide information about the concerns of caregivers of heart surgery patients after discharge from hospital, and furnish important information about the effectiveness of the VITAL program. ALTERNATIVES TO PARTICIPATION If you do not wish to participate in this research, you and your partner will receive the normal cardiac teaching that is provided for open heart surgery patients and caregivers. Your refusal to participate will be respected and will in no way influence the care that either you or your partner receives. QUESTIONS If you have questions after you read this form, ask Lisa Keeping, the Principal Investigator and researcher from the study to explain. You should not sign this form until you are sure that you understand all the facts. If you have questions or concerns about your participation in a research study, you may contact someone not involved in the study, by calling the Patient Representative, Nancy Chedore at (506) 648-6714. CONFIDENTIALITY Your name will not appear on any of the questionnaires or data entry sheets used in this study. All personal information will be assigned a number code to ensure your anonymity. The information will be kept in a locked filing cabinet at the SJRH. The persons that will have access to the information include: the Principal Investigator, members of the researcher’s advisory committee, as well as members of the Research Ethics Board of the SJRH. The information will be destroyed 5 years after the end of the

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study. Study results may be published and will respect the anonymity of all participants. Results will be made available to all participants upon request. Study data will be maintained in strict confidence by the research staff. National and local authorities (as listed in the paragraph above) may wish to ensure that this study has been performed properly. They may wish to look at information in your study chart. This can be done only with your permission. By signing this consent form, you give these authorities and representatives permission to review study related information. Identifying information, collected in order to locate persons for follow-up if applicable, will only be accessible to research staff. Every effort will be made to ensure your confidentiality. COMPENSATION

Neither the Atlantic Health Sciences Corporation nor the local Principal Investigator can guarantee or assure that the stated risk or other unknown consequences will not occur. In the event that injury, illness or disability results and you believe it is directly related to participation in this study, the Atlantic Health Sciences Corporation requests that you contact the Patient Representative, Nancy Chedore at (506) 648-6714. The VITAL audio/video equipment will be free of charge and there will be no charge to you for clinical examinations, laboratory tests, or any medical treatment which you may require as a result of your participation in this study. For more details on this matter, please speak with the Principal Investigator.

ADDITIONAL INFORMATION You are encouraged to ask questions at any time during the study. In the event that you are experiencing any problems or have further questions about the study, please call the Principal Investigator, Lisa Keeping at (506) 648-7944.

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CONSENT TO PARTICIPATE IN A CLINICAL RESEARCH STUDY

TITLE OF PROTOCOL: Bridging the transition from hospital-to-home: Effects of the

VITAL Telehealth Program on recovery LOCAL PRINCIPAL INVESTIGATOR: Lisa Keeping, RN. Ph.D. Candidate

School of Nursing, McGill University

PARTICIPANT’S QUESTIONS : Has this study been explained to you? Yes No Have you read, or had read to you, a copy of this consent form? Yes No Have you had an opportunity to ask questions and discuss this study? Yes No Are you comfortable with the information that has been provided? Yes No Do you understand that you are free to withdraw from this study? Yes No Do you understand that you will receive a signed copy of this consent? Yes No

Do you object to your family physician being notified of your participation? Yes No PARTICIPANT’S STATEMENT: I have read the above information and understand the purpose of the research as well as the potential benefits and risks of participation in the study. I have had the opportunity to ask questions, and all my questions have been answered. I hereby give my informed consent to be a participant in this study. _______________________ ________________________ Printed Name of Participant Signature of Participant Date

Printed name of Witness Signature of Witness Date INVESTIGATOR’S STATEMENT : I have explained to the above participant the nature, requirements and the purpose of the study, potential benefits, and possible risks associated with participation in this study. I have answered any questions that have been raised. I believe that the participant understands the implications and the voluntary nature of the study. ________________________ _______________________ _______________ Principal Investigator (Print) Signature Date

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APPENDIX T

Patient Demographic Characteristics & Baseline Measures Scores by Sex

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Table T-1: Patient Demographic Characteristics by Sex ________________________________________________________________________

Male Female n=156 n=26 Variable ________________________________________________________________________ Age (y) Mean 63.4 65.5 SD 9.3 9.0 Range 41-86 45-82 Relationship to Caregiver (%) Married/Common law 142 (91.0) 18 (69.2) Relative/friend 14 (9.0) 8 (30.8) Years together Mean 31.1 27.6 SD 16.0 20.4 Range 1-61 1-57 Education (y) Mean 11.7 10.4 SD 3.8 3.0 Range 2 - 25 4-18 Employment Status (%) Employed 68 (43.6) 7 (26.9) Retired 88 (56.4) 19 (73.1) Kilometers from local hospital Mean 19.7 24.9 a SD 620.4 28.1 Range 1-100 1-120 Minutes from local hospital Mean 19.6 22.8 SD 17.3 19.5 Range 2-120 5-60 ___________________________________________________________________ a n=25

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Table T-2: Patient Baseline Measures Scores by Sex ________________________________________________________________________ Male Female n=156 n=26 ______________________________ Measure (abbreviation; possible range) Mean SD Mean SD ________________________________________________________________________ State Anxiety (S-STAI; 20 - 80) 37.07 11.46 37.00 10.86 Trait Anxiety (T-STAI; 20 - 80) 32.40 8.25 33.15 8.40 Depression (CESD-10; 0 - 30) 7.60 5.44 6.88 5.06 Uncertainty (MUIS-C; 23 - 115) 51.87a 12.20 49.95 9.73 Social Desirability (MCSDS; 13 - 26) 8.72b 2.32 9.38 2.88 Personal Control (IPQ-r Personal Control; 6-30) 24.51 3.51 23.85 2.98 Treatment Control (IPQ-r Treatment Control; 5-25) 20.14c 2.67 19.79 1.93 Support (IPRI-Support; 14 - 70) 57.53 5.44 58.81 5.18 Conflict (IPRI-Conflict; 12 - 60) 23.33d 6.44 21.58 5.88 ________________________________________________________________________ a n=155 b n=155 c n=153 d n=155

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APPENDIX U

Caregiver Demographic Characteristics & Baseline Measures Scores by Sex

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Table U-1: Caregiver Demographic Characteristics by Sex ________________________________________________________________________ Male Female Variable n=26 n=156 ________________________________________________________________________ Age (y) Mean 58.9 58.6 SD 14.0 10.9 Range 36-81 19-90 Relationship to Patient (%) Married/Common law 18 (69.2) 142 (91.0) Relative/friend 8 (30.8) 14 (9.0) Years together Mean 31.2 26.0 SD 18.9 15.3 Range 1-57 1-61 Education (y) Telehealth patients Mean 9.8 13.2 SD 3.4 3.1 Range 4-14 8-19 Standard Care patients Mean 13.1 12.4 SD 3.1 3.0 Range 8-19 4-20 Employment Status (%) Employed 8 (30.8) 64 (41.0) Retired 18 (69.2) 92 (59.0) Kilometers from local hospital Mean 23.0 20.0 a SD 27.6 20.6 Range 1-120 1-100 Minutes from local hospital Mean 22.2 19.7 SD 19.6 17.3 Range 5-60 2-120 ________________________________________________________________________ a n=155

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Table U-2: Caregiver Baseline Measures Scores by Sex ________________________________________________________________________ Male Female n=26 n=156 ______________________________ Measure (abbreviation; possible range) Mean SD Mean SD ________________________________________________________________________ State Anxiety (S-STAI; 20 - 80) 45.27 12.25 46.35 11.29 Trait Anxiety (T-STAI; 20 - 80) 31.57 8.49 33.99 9.21 Depression (CESD-10; 0 - 30) 8.65 7.02 10.49 6.75 Uncertainty (MUIS-C; 23 - 115) 51.19 9.66 51.65 12.12 Social Desirability (MCSDS; 13 - 26) 9.42 2.25 9.04a 2.13 Personal Control (IPQ-r Personal Control; 6-30) 19.66 3.16 20.03b 2.48 Treatment Control (IPQ-r Treatment Control; 5-25) 19.80 2.84 20.06c 2.38 Support (IPRI-Support; 14 - 70) 57.42 5.59 56.25 6.82 Conflict (IPRI-Conflict; 12 - 60) 22.69 5.68 23.60 7.52 ________________________________________________________________________ a n=155 b n=151 c n=151

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APPENDIX V

Traditional ANCOVA Tables

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Table V-1: Results of Analysis of Covariance for Changes in Patient State Anxiety (S-STAI) at 3 Weeks Post-Hospital Discharge Adjusting for Anxiety at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariates Baseline S-STAI 1 11685.79 158.58 < .001 Main Effects Intervention 1 106.56 1.45 .23

Patient Sex 1 54.12 .73 .39 Interaction Intervention X Patient Sex 1 7.54 .10 .75 Error 177 73.69 ____________________________________________________________________________________________________________

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Table V-2: Results of Analysis of Covariance for Changes in Caregiver State Anxiety (S-STAI) at 3 Weeks Post-Hospital Discharge Adjusting for Anxiety at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline S-STAI 1 11691.86 130.93 <.001 Main Effects Intervention 1 15.90 .18 .67 Patient Sex 1 108.63 1.22 .27 Interaction Intervention X Patient Sex 1 518.44 5.81 .02 Simple Main Effects for Intervention Patient Sex = Male 1 1225.69 13.73 .0003 Patient Sex = Female 1 102.99 1.15 .29

Simple Main Effects for Patient Sex Intervention= Telehealth 1 76.40 .86 .36

Intervention= Standard Care 1 549.57 6.15 .01 Error 177 89.30 ____________________________________________________________________________________________________________

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Table V-3: Results of Analysis of Covariance for Changes in Patient Depression (CESD-10) at 3 Weeks Post-Hospital Discharge Adjusting for Depression at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline CESD-10 1 1990.11 122.97 <.001 Main Effects Intervention 1 1.00 .06 .80 Patient Sex 1 30.86 1.91 .17 Interaction Intervention X Patient Sex 1 42.43 2.62 .11 Error 177 16.18 ____________________________________________________________________________________________________________

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Table V-4: Results of Analysis of Covariance for Changes in Patient Uncertainty (MUIS-C) at 3 Weeks Post-Hospital Discharge Adjusting for Uncertainty at Baseline (n=181) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline MUIS-C 1 3162.86 27.74 <.001 Main Effects Intervention 1 570.08 5.00 .03 Patient Sex 1 294.91 2.59 .11 Interaction Intervention X Patient Sex 1 2.40 .02 .89 Error 176* 114.04 ____________________________________________________________________________________________________________ *n=181 baseline total scores

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Table V-5: Results of Analysis of Covariance for Changes in Patient Personal Control (IPQ-r Personal Control) at 3 Weeks Post-Hospital Discharge Adjusting for Personal Control at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Personal Control 1 467.41 69.50 <.001 Main Effects Intervention 1 14.20 2.11 .15 Patient Sex 1 .13 .02 .89 Interaction Intervention X Patient Sex 1 .51 .08 .78 Error 177 6.73 ____________________________________________________________________________________________________________

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Table V-6: Results of Analysis of Covariance for Changes in Patient Treatment Control (IPQ-r Treatment Control) at 3 Weeks Post-Hospital Discharge Adjusting for Treatment Control at Baseline (n=179) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Treatment Control 1 516.91 101.62 <.001 Main Effects Intervention 1 14.86 2.92 .09 Patient Sex 1 39.69 7.80 .01 Interaction Intervention X Patient Sex 1 .28 .06 .82 Error 174* 5.09 ____________________________________________________________________________________________________________ *n=179 baseline total scores

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Table V-7: Results of Analysis of Covariance for Changes in Patient Interpersonal Support (IPRI-Support) at 3 Weeks Post-Hospital Discharge Adjusting for Interpersonal Support at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Interpersonal Support 1 1031.48 61.88 <.001 Main Effects Intervention 1 29.32 1.76 .19 Patient Sex 1 17.13 1.03 .31 Interaction Intervention X Patient Sex 1 .49 .03 .87 Error 177 16.67 ____________________________________________________________________________________________________________

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Table V-8: Results of Analysis of Covariance for Changes in Patient Interpersonal Conflict (IPRI-Conflict) at 3 Weeks Post-Hospital Discharge Adjusting for Interpersonal Conflict at Baseline (n=181) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Interpersonal Conflict 1 650.85 30.03 <.001 Main Effects Intervention 1 8.03 .37 .54 Patient Sex 1 3.22 .15 .70 Interaction Intervention X Patient Sex 1 .47 .02 .88 Error 176* 21.68 ____________________________________________________________________________________________________________ *n=181 baseline total scores

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Table V-9: Results of Analysis of Covariance for Changes in Transformed Data of Caregiver Depression (CESD-10) at 3 Weeks Post-Hospital Discharge Adjusting for Depression at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline CESD-10 1 20.40 30.60 <.001 Main Effects Intervention 1 3.38 5.07 .03 Patient Sex 1 .35 .52 .47 Interaction Intervention X Patient Sex 1 .87 1.30 .26 Error 177 .67 ____________________________________________________________________________________________________________

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Table V-10: Results of Analysis of Covariance for Changes in Caregiver Uncertainty (MUIS-FC) at 3 Weeks Post-Hospital Discharge Adjusting for Uncertainty at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline MUIS-C 1 3161.55 24.77 <.001 Main Effects Intervention 1 61.90 .49 .49 Patient Sex 1 105.09 .82 .37 Interaction Intervention X Patient Sex 1 362.30 2.84 .09 Simple Main Effects for Intervention Patient Sex = Male 1 1271.64 9.96 .002 Patient Sex = Female 1 46.29 .36 .55 Simple Main Effects for Patient Sex

Intervention= Telehealth 1 427.93 3.35 .07 Intervention= Standard Care 1 30.51 .24 .62 Error 177 127.64 ____________________________________________________________________________________________________________

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Table V-11: Results of Analysis of Covariance for Changes in Caregiver Personal Control (IPQ-r Personal Control) at 3 Weeks Post-Hospital Discharge Adjusting for Personal Control at Baseline (n=177) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Personal Control 1 430.19 41.95 <.001 Main Effects Intervention 1 2.16 .21 .65 Patient Sex 1 24.25 2.37 .13 Interaction Intervention X Patient Sex 1 29.62 2.89 .09 Simple Main Effects for Intervention Patient Sex = Male 1 27.30 2.66 .10 Patient Sex = Female 1 14.05 1.37 .24 Simple Main Effects for Patient Sex

Intervention= Telehealth 1 .11 .01 .03 Intervention= Standard Care 1 52.36 5.10 .92 Error 172* 10.26 ____________________________________________________________________________________________________________ *n=177 baseline total scores

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Table V-12: Results of Analysis of Covariance for Changes in Caregiver Treatment Control (IPQ-r Treatment Control) at 3 Weeks Post-Hospital Discharge Adjusting for Treatment Control at Baseline (n=177) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Treatment Control 1 188.41 32.86 <.001 Main Effects Intervention 1 .58 .10 .75 Patient Sex 1 1.81 .32 .58 Interaction Intervention X Patient Sex 1 8.97 1.57 .21 Error 172* 5.73 ____________________________________________________________________________________________________________ *n=177 baseline total scores

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Table V-13: Results of Analysis of Covariance for Changes in Caregiver Interpersonal Support (IPRI-Support) at 3 Weeks Post-Hospital Discharge Adjusting for Interpersonal Support at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Interpersonal Support 1 147.94 5.37 .02 Main Effects Intervention 1 .58 .02 .89 Patient Sex 1 72.28 2.62 .11 Interaction Intervention X Patient Sex 1 4.89 .18 .67 Error 177 27.54 ____________________________________________________________________________________________________________

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Table V-14: Results of Analysis of Covariance for Changes in Caregiver Interpersonal Conflict (IPRI-Conflict) at 3 Weeks Post-Hospital Discharge Adjusting for Interpersonal Conflict at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Interpersonal Conflict 1 162.09 6.59 .01 Main Effects Intervention 1 108.14 4.40 .04 Patient Sex 1 2.86 .12 .73 Interaction Intervention X Patient Sex 1 32.20 1.31 .25 Error 177 24.58 ____________________________________________________________________________________________________________

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Table V-15: Results of Analysis of Covariance for Changes in Patient State Anxiety (S-STAI) at 5 Days Post-Hospital Discharge Adjusting for Anxiety at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline S-STAI 1 9112.70 132.39 <.001 Main Effects Intervention 1 43.62 .63 .43 Patient Sex 1 29.75 .43 .51 Interaction Intervention X Patient Sex 1 3.06 .04 .83 Error 177 68.83 ____________________________________________________________________________________________________________

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Table V-16: Results of Analysis of Covariance for Changes in Patient Depression (CESD-10) at 5 Days Post-Hospital Discharge Adjusting for Depression at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline CESD-10 1 1553.72 80.37 <.001 Main Effects Intervention 1 35.37 1.83 .18 Patient Sex 1 7.86 .41 .52 Interaction Intervention X Patient Sex 1 2.81 .15 .70 Error 177 19.33 ____________________________________________________________________________________________________________

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Table V-17: Results of Analysis of Covariance for Changes in Patient Uncertainty (MUIS-C) at 5 Days Post-Hospital Discharge Adjusting for Uncertainty at Baseline (n=181) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline MUIS-C 1 4187.79 45.82 <.001 Main Effects Intervention 1 177.90 1.95 .17 Patient Sex 1 4.63 .05 .82 Interaction Intervention X Patient Sex 1 61.68 .68 .41 Error 176* 91.39 ____________________________________________________________________________________________________________ *n=181 baseline total scores

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Table V-18: Results of Analysis of Covariance for Changes in Patient Personal Control (IPQ-r Personal Control) at 5 Days Post-Hospital Discharge Adjusting for Personal Control at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Personal Control 1 570.09 88.27 <.001 Main Effects Intervention 1 1.08 .17 .68 Patient Sex 1 8.79 1.36 .25 Interaction Intervention X Patient Sex 1 .16 .02 .88 Error 177 6.46 ____________________________________________________________________________________________________________

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Table V-19: Results of Analysis of Covariance for Changes in Patient Treatment Control (IPQ-r Treatment Control) at 5 Days Post-Hospital Discharge Adjusting for Treatment Control at Baseline (n=179) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Treatment Control 1 615.59 122.91 <.001 Main Effects Intervention 1 1.01 .20 .65 Patient Sex 1 1.85 .37 .54 Interaction Intervention X Patient Sex 1 .78 .16 .69 Error 174* 5.01 ____________________________________________________________________________________________________________ *n=179 baseline total scores

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Table V-20: Results of Analysis of Covariance for Changes in Patient Interpersonal Support (IPRI-Support) at 5 Days Post-Hospital Discharge Adjusting for Interpersonal Support at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Interpersonal Support 1 874.41 53.51 <.001 Main Effects Intervention 1 21.91 1.34 .25 Patient Sex 1 20.06 1.23 .27 Interaction Intervention X Patient Sex 1 1.24 .08 .78 Error 177 16.34 ____________________________________________________________________________________________________________

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Table V-21: Results of Analysis of Covariance for Changes in Patient Interpersonal Conflict (IPRI-Conflict) at 5 Days Post-Hospital Discharge Adjusting for Interpersonal Conflict at Baseline (n=181) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Interpersonal Conflict 1 330.20 17.12 <.001 Main Effects Intervention 1 1.90 .10 .75 Patient Sex 1 .07 .003 .95 Interaction Intervention X Patient Sex 1 3.46 .18 .67 Error 176* 19.28 ____________________________________________________________________________________________________________ *n=181 baseline total scores

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Table V-22: Results of Analysis of Covariance for Changes in Caregiver State Anxiety (S-STAI) at 5 Days Post-Hospital Discharge Adjusting for Anxiety at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Anxiety 1 10452.47 109.96 <.001 Main Effects Intervention 1 315.40 3.32 .07 Patient Sex 1 153.95 1.62 .21 Interaction Intervention X Patient Sex 1 1.20 .01 .91 Error 177 95.06 ____________________________________________________________________________________________________________

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Table V-23: Results of Analysis of Covariance for Changes in Transformed Data of Caregiver Depression (CESD-10) at 5 Days Post-Hospital Discharge Adjusting for Depression at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline CESD-10 1 35.09 82.38 <.001 Main Effects Intervention 1 1.05 2.48 .12 Patient Sex 1 1.46 3.43 .07 Interaction Intervention X Patient Sex 1 .34 .80 .37 Error 177 .43 ____________________________________________________________________________________________________________

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Table V-24: Results of Analysis of Covariance for Changes in Caregiver Uncertainty (MUIS-FC) at 5 Days Post-Hospital Discharge Adjusting for Uncertainty at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline MUIS-C 1 2387.59 25.23 <.001 Main Effects Intervention 1 389.30 4.11 .04 Patient Sex 1 67.73 .72 .40 Interaction Intervention X Patient Sex 1 .30 .003 .96 Error 177 94.65 ____________________________________________________________________________________________________________

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Table V-25: Results of Analysis of Covariance for Changes in Caregiver Personal Control (IPQ-r Personal Control) at 5 Days Post-Hospital Discharge Adjusting for Personal Control at Baseline (n=177) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Personal Control 1 521.16 46.19 <.001 Main Effects Intervention 1 .03 .002 .96 Patient Sex 1 15.58 1.38 .24 Interaction Intervention X Patient Sex 1 9.09 .81 .37 Error 172* 11.28 ____________________________________________________________________________________________________________ *n=177 baseline total scores

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Table V-26: Results of Analysis of Covariance for Changes in Caregiver Treatment Control (IPQ-r Treatment Control) at 5 Days Post-Hospital Discharge Adjusting for Treatment Control at Baseline (n=177) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Treatment Control 1 179.98 31.59 <.001 Main Effects Intervention 1 6.17 1.08 .30 Patient Sex 1 14.26 2.50 .12 Interaction Intervention X Patient Sex 1 .81 .14 .71 Error 172* 5.70 ____________________________________________________________________________________________________________ *n=177 baseline total scores

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Table V-27: Results of Analysis of Covariance for Changes in Caregiver Interpersonal Support (IPRI-Support) at 5 Days Post-Hospital Discharge Adjusting for Interpersonal Support at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Interpersonal Support 1 210.56 8.45 .004 Main Effects Intervention 1 28.34 1.14 .29 Patient Sex 1 140.87 5.66 .02 Interaction Intervention X Patient Sex 1 6.21 .25 .62 Error 177 24.91 ____________________________________________________________________________________________________________

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Table V-28: Results of Analysis of Covariance for Changes in Caregiver Interpersonal Conflict (IPRI-Conflict) at 5 Days Post-Hospital Discharge Adjusting for Interpersonal Conflict at Baseline (n=182) ____________________________________________________________________________________________________________ Source df MS F p ____________________________________________________________________________________________________________ Covariate Baseline Interpersonal Conflict 1 388.11 20.69 <.001 Main Effects Intervention 1 67.49 3.60 .06 Patient Sex 1 16.24 .87 .35 Interaction Intervention X Patient Sex 1 27.21 1.45 .23 Error 177 18.76 ____________________________________________________________________________________________________________