nokia digital transformation

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Presented at University of Tallinn, Estonia (the home of Skype) Consumers have changed and so has Marketing. The pace of change is accelerating, putting more pressure on organizations to embrace this new Digital Reality and transform the way they market. Nokia has been at the forefront of this change by leveraging Digital Media and new ways of Marketing to engage Consumers in meaningful ways. Transforming Nokia’s Marketing Organization successfully, requires a comprehensive program utilizing all relevant levers to drive this change. This presentation will give you insights around the latest (digital) marketing trends and the successful approach Nokia has taken to adopt to this new Digital Reality.

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24 March 2013 © Nokia 2013 – All Rights reserved Slide 4

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Background Chris

• 15 years of Digital Marketing Experience

• In Europe, US and Asia

• Digital Agency, Digital Media Owner, Client Side Marketing

• Boutique Web Design Agencies

• WPP agency: XM Asia

• Microsoft Advertising & WW CMG

• Nokia • SEAP, Head of Consumer Engagement

• Global, Director Digital Capability Development

• Europe, Director Advocacy

• Blogging about the Future Shape of Advertising at Advertising3.WordPress.com & tweeting at @ChrisS35

• Basketball, Snowboarding, Wakeboarding, Traveling

24 March 2013 © Nokia 2013 – All Rights reserved Slide 6

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Slide 10 © Nokia 2013 – All Rights reserved 24 March 2013

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Almost 2.5 Billion Internet Users

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Global Internet Device Sales

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The Need for Mobile

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Mobile Rich Ad Example

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Video on the Rise

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Huge Video Ad Opportunity

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Video Ad Market

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Share of Voice/Video

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Digital Media Inventory Trends

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Marketing Capabilities Levers

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Behavior

Culture

Strategy (incl. KPIs)

Organisation Talent

Ways of Working Competencies

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BREAKING DOWN OLD BUSINESS MODELS

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NO ASSUMPTIONS

3” 4” 5” 10” 7” 6” 11” 9” 8” …

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WWW.NOKIA.COM/GLOBAL

NEW RESPONSIVE WEBSITE

24 March 2013 © Nokia 2013 – All Rights reserved Slide 43

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GO TO WHERE THE FANS ARE Nokia will launch the Nokia VIP hub

on the Global Nokia Facebook

page. Targeting over 10 million

fans

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MAKE YOUR PRODUCTS GO SOCIAL

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By the end of 2013

Nokia wants to become the most

TALKED ABOUT and most POLARISING

tech brand in social

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1. Consider the social opportunity in everything we do

2. Engage in better conversations with more advocates

3. Deliver personal experiences, be authentic and earn trust

4. Sharing is more important than control

5. Define clear objectives from the outset

6. Invest and commit to social presences

http://bit.ly/SGNTXO

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CES 90,000+ organic views

MWC 1mil+ collective views

SMW 7000+ total posts over 5

days

ENFUSE YOUTH 56,000+ Social connections

GIFT MACHINE 3000+ checkins in 2012

CNN iReport 23,000+ people reached on

the day

CONSUMER GENERATED ENTERTAINMENT

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62

HERE City Lens HERE Transit HERE Maps HERE Drive

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SENSE

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Contact at Nokia

Chris Schaumann Vice President, Digital Marketing & CRM

Nokia Global Marketing

SlideShare SlideShare.net/ChrisS

Blog Advertising3.WordPress.com

LinkedIn LinkedIn.com/in/ChrisSch

Twitter @ChrisS35

Digital Marketing & CRM

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