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    RadioAdvertising

    RADIO

    ADVERTISING

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    RadioAdvertising

    PROJECT REPORT

    ON

    ( RADIO ADVERTISING )

    SUBMITTED TO THE UNIVERSITY OF MUMBAI IN THE PARTIALFULLFILLMENT FOR THE DEGREE OF

    BACHLOR OF MANAGEMENT STUDIES (B.M.S.)

    BY

    SWAPNIL DILIP RAUT

    A / 703 , SHREENATH RESIDENCY

    JAIDEEP NAGAR, H.D. KOPARKAR MARG, MULUND - WEST

    MUMBAI 400080

    TO

    PROJECT GUIDE

    HEMANT KOMBRABAIL

    UNIVERSITY OF MUMBAI

    BACHELOR OF MANAGEMENT STUDIESBHARTIYA VIDYA BHAVANS

    HAZARIMAL SOMANI COLLEGE OF ARTS & SCIENCESHRI MANUBHAI MANEKLAL SHETH JR.COLLEGE OF

    ARTS & SCIENCE AND JAYARAMDAS PATEL COLLEGE OFCOMMERCE & MANAGEMENT STUDIES

    KULPATIK K.M. MUNSHI MARG,MUMBAI-400 007

    DATE OF SUBMISSON:

    DECLARATION

    I SWAPNIL DILIP RAUT OF BHAVANS HAZARIMAL SOMANI COLLEGE OF ARTS

    AND SCIENCE, SHRI MANUBHAI MANEKLAL SHETH JR. COLLEGE OF ARTS AND

    SCIENCE AND JAYARAMDAS PATEL COLLEGE OF COMMERCE AND

    MANAGEMENT STUDIES OF T.Y.BMS HEREBY DECLARE THAT I HAVE

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    RadioAdvertisingCOMPLETED THIS PROJECT ON RADIO ADVERTISING DURING THE

    ACADEMIC YEAR 20072008. THE INFORMATION SUBMITTED IS TRUE AND

    ORIGINAL TO THE BEST OF MY KNOWLEDGE.

    DATE: SIGNATURE OF THE STUDENT

    PLACE: MUMBAI

    CERTIFICATE

    I, PROF. HEMANT KOMBRABAIL, HEREBY CERTIFY THAT SWAPNIL DILIP RAUT

    OF BHAVANS HAZARIMAL SOMANI COLLEGE OF ARTS AND SCIENCE, SHRI

    MANUBHAI MANEKLAL SHETH JR. COLLEGE OF COMMERCE AND MANAGEMET

    STUDIES OF T.Y.BMS HEREBY DECLARE THAT HE HAS COMPLETED THIS

    PROJECT ON RADIO ADVERTISING DURING THE ACADEMIC YEAR 2007

    2008. THE INFORMATION SUBMITTED IS TRUE AND ORIGINAL TO THE BEST

    OF MY KNOWLEDGE.

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    RadioAdvertising

    PROF. HEMANT KOBRABAIL PROF SUSY KURIAKOSE

    SIGNATURE OF THE SIGNATURE THE PRINCIPAL

    CO ORDINATOR OF THE COLLEGE

    Acknowledgements

    Written words have an unfortunate tendency to convert genuine gratitude into stilted

    formality. However, I feel this is the best way to express my appreciation for everyone

    concerned.

    Working on the project on radio advertising has been an incredible experience for me. For

    this very wonderful experience i would like to thank a lot of people without whose co-operation

    and support working on this marketing project would not have been so pleasurable andinteresting.

    Firstly, I would sincerely like to thank Mr.Sudarshan Sahe the marketing manager of radio

    city and MS. Ritu Rajpal the frequency 104Rj for taking out some of their valuable time from

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    RadioAdvertisingtheir busy schedule to answer my queries regarding the project. They were very supportive and

    patient. Thus, they were a great help and a goldmine of information.

    I would also like to thank Prof. Hemant Kobrabail for this guidance and help. If it was not

    for their encouragement and support, this project would never have been possible and I would

    have been deprived of a vast treasure of knowledge.

    These acknowledgements are one way where I can actually thank the people who have been

    instrumental in the making of this project. Without their help and guidance it would be a very

    difficult task for me to try and plan this project and actually make it.

    SWAPNIL DILIP RAUT

    Executive Summary

    Advertising in general expresses the positioning. Powerful advertising is the result of powerful

    planning. Great ideas and great ad campaigns dont just pop out from no where, they are built on the key

    communication points that motivate sales.

    Radio is entirely a medium of sound, which evokes smells, sensations and visual images which

    brings the listeners imaginations into play.

    Radio advertising is one of the tools of advertising which is effectively used for communication

    and positioning. It is one of the foundations for effective and successful advertising. Radio can be used

    effectively for advertisement since it can target the large audience because of its high reach. Radio is

    good at increasing awareness about the brand and business and helping in building the brand image.

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    RadioAdvertising

    But all this was only for pure academic purpose. With the advent of television radio lost its

    popularity and thus its purpose with the marketers. This led to sharp declines in the proportion of

    advertisement spending on radio as compared to other media.

    But then came the governments order on liberalization and privatization. This brought about

    loads of changes in the world of radio broadcasting in India. Prominent and established companies

    entered the business of FM Broadcasting.

    FM broadcasting has breathed a new life into the medium of Radio in the past few months. Could

    radio now think this as a new phase of its life or a re-birth? Of course yes, people are today talking only

    Radio---- Radio Mirchi, Radio City, RED, Go and WIN. One will find people with radio sets of different

    shapes and sizes listening to their favourite music on roads, in hotels, even the bidi shops aired on any of

    the music channels. The radio channels are now vying against each other to provide their best to the

    listeners

    However one can see that although radio is an excellent medium it has been used to its full

    potential and various efforts should be taken to improve it as with proper direction radio can reach heights

    as it is the cheapest and a very good medium.

    Objective

    Through this project my objective has been to understand the following

    To find out about the current scenario of the radio industry.

    The reasons for a stunted growth of the industry

    The various steps in radio advertisement

    What the various radio stations have to offer the masses.

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    RadioAdvertising

    INDEX

    RADIO ADVERTISING

    INTRODUCTION

    HISTORY

    TECHNICAL KNOWLEDGE

    ROYLTIES

    COST-ASPECT

    PLAYERS IN DIFFERENT SECTOR

    SWOT ANALYSISFUTURE OF RADIO INDUSTRY

    RADIO ADVERTISING

    ABOUT RADIO ADVERTISING

    PROS AND CONS

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    RadioAdvertising

    TYPES OF RADIO ADVERTISING

    RADIO ADVERTISING

    CHARGES

    BUYING RADIO TIME

    PRODUCING RADIO COMMERCIAL

    SELLING RADIO COMMERCIAL

    STEPS IN RADIO ADVERTISEMENT

    MEASURING RADIO EFFECT

    RADIO ADVERTISING

    RADIO WITH OTHER MEDIA

    SURVEYFIELD ANALYSIS

    SUMMARY OF THE ANALYSIS

    ALL INDIA RADIO

    RADIO ADVERTISING

    ADVERTISING WITH CHANNELS

    RADIO ADVERTISING

    CASE STUDYRECOMMENDATION

    ANNEXURES

    CONCLUSION

    BIBILOGRAPHY

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    Research Methodology

    Through this project I have made an effort to understand the advertisng tool called radio

    advertising which is being increasingly recognized by marketers as a powerful tool that helps in finding

    new customers and retaining the existing ones at a much lesser cost.

    Primary Research:

    The aim of primary research was to understand radio advertising as it is seen in the corporate

    world. To understand this I have taken two interview from different fields.

    Mr. Ritu Rajpal who is currently working in fewer 104 channel who helped me understand what

    all goes into the making of a radio advertisement.

    The mode of interview used was an informal one where he answered my questions on one to one

    basis.

    Also Mr. Sudarshan Sahe the senior marketing manager of Radio City gave me an interview and

    helped me in trying to understand as to how the station works and looks after the needs of its consumers.

    Secondary Research

    The aim of secondary research was to understand as to why radio advertising has been able to

    grow at a considerable rate as compared to the other media.also the fall out of radio in the last decade .

    It was also undertaken to understand how radio advertising is done and what are the current

    players in the market.

    Secondary data collection method: desk research

    Secondary data collection sources: internet, books, newspaper articles.

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    RadioAdvertising

    Introduction

    Old media dont die! They just bounce back in new avatars. Not so long ago radio had been

    written off as fuddy-duddy, down market and not so cool. Television and later new media were touted

    to being the media of the future. But thanks to technology radio is making a comeback. In fact, in its new

    avatar-fm-radio is all set too become the hippest, coolest and most with -it medium.

    FM radio is a new entity altogether and has to deal with new market dynamics. Media owners

    dealing with new markets will virtually have to draw up their strategies as they go along, create

    programming that is new, innovative and grab away eyeballs from TV sets and make them tune into their

    radio sets. Its a whole new challenge and competition is never far away. Ad revenues will also not be

    easy to come by, as advertisers will expect media players to put their money where their speakers are

    before they commit large sums of money towards radio advertising. The other challenge for radio in

    attracting advertisers is the nature of the medium-radio has always considered being a reminder medium.

    The involvement of listeners to radio is low, Vis a Vis television or print media.

    However in spite of the various challenges the emergence of private FM stations is certain to

    increase the quantum of radio advertising in the country , much like satellite channels did to the quantum

    of television advertising in the country. That should open up a vast new market of consumers-100 million

    Indian households own an estimated 150 million radios, outnumbering television sets 3:1.

    The geographical area covered by radio in India in India is as high as 98 percent and the

    penetration level is approximately 97 percent. But FM presently covers only 17 percent of the area and 21

    % of the population of India through transmitters. Currently radio has just 2 percent of the 9000 crore

    Indian advertising market according to an Arthur Andersons survey. Globally depending on each

    country, radio has a 5 % to 12 % of the advertising cake. On the higher side are countries like the United

    States with 13 %, Canada with 12.7% and Spain with 9.1%. FM station executives are not

    forthcoming on multi-platform strategies as yet. Given that radio has penetrated into 100 million homes

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    RadioAdvertisingand a FM set costs around Rs. 50/- FICCI estimates FMs share up from the present 1.5 percent to 5 % in

    five years. They have also forecasted that revenues from radio advertising in India will be Rs. Rs. 1200

    crores by 2005 and Revenue of radio services is expected to rise to Rs 689 crore by 2008 at a CAGR of

    30 per cent.

    While TV is a family medium, radio is personalized. Also advertising of certain product seems to

    work very well while some might not. For example, cellular phone service or auto related products would

    have a good impact when advertised on radio is primarily known as a drive time medium most people

    who turn in are doing so while commuting. Thus the potential if FM is better is bigger town, as the car

    population is much bigger. This would be the key when evaluating the medium. Also one must not forgot

    that radio continues to be a medium that has tremendous reach among the poor and marginalized sections

    of society.

    With the coming of more channels, and the emergence of lifestyle advertising, radio will become

    a push and pull medium. As said earlier, is not just making a comeback but is being reincarnated into a

    new avatar.

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    History of Indian Radio

    For more than 4 decades, the Government of India did not permit private radio stations to

    broadcast in India. Then history changed its course. In 1993, the Government allowed private FM

    operators to 'buy' blocks (chunks) on All India Radio, prepare programming content, book commercials

    from advertisers and broadcast the whole lot. Within 4 years, (1997-98), the FM Radio advertising and

    sponsorship business grew to Rs. 93 crores with Times of India's Times FM & Mid-Day Group's Radio

    Mid-Day becoming the main players.

    Then, in June 1998 the Government, through its electronic media regulatory body Prasar Bharti,

    decided not to renew contracts of private FM operators.Not surprisingly, the advertising revenue fell by

    50% within a year!

    This time, the Government gave the green light to privatize radio in India. July 6, 1999 was the

    historic day when the Government announced that 150 new FM channels would be licensed across 40

    c i t i es .

    And in 2000, the Government auctioned licenses for private FM channels to bolster the revenue.

    And the focus on metros was evident in the bidding. Expecting to collect Rs 800 million from auctioning

    108 licenses, the government had to actually face mass withdrawal of bidders because of the huge license

    fee. A handful of serious bidders chose to remain.

    In response to the Government's offer, many companies bid for the licenses to operate in key

    markets. But the going was not so easy. Many gave up, unable to shell out the high license fee. For

    instance, the bidding price for the Mumbai license was reportedly to the tune of Rs 9.75 crore. Others

    dropped out saying the business was not viable. So, in effect, the competition shrank, players consolidated

    and the Government extended its deadline. Today, there are roughly 10 players who will operate

    approximately in 37 cities across the country.

    The government collected close to Rs 4.6 billion as license fee for the privately run FM radio

    channels in 40 cities. New Media Broadcasting, a Zee Group company, which focused mainly on the

    smaller towns, won the largest number of bids.

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    RadioAdvertising

    The first round of bidding - for 76 channels in 26 cities, garnered close to Rs 3.5 billion. The

    government got the highest bids - Rs 97.5 million from each of 10 broadcast companies - for stations in

    Mumbai. Interestingly, the bids for Hyderabad and Nagpur came next, each for Rs 77.2 million and Rs 74

    million, respectively, while the bids for Delhi were Rs 71.2 million each

    Radio is expected to follow the growth of the Television industry, which grew rapidly following

    the entry of private players

    Currently, FM coverage in India is restricted to just 17% of the country, compared to 89% of All India

    Radio (AIR).

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    RadioAdvertising

    Some Basic Technical Knowledge

    Any radio setup has two parts:

    The transmitter

    The receiver

    The transmitter takes some sort of message (it could be the sound of someone's voice, pictures for

    a TV set, data for a radio modem or whatever), encodes it onto a sine wave and transmits it with radio

    waves. The receiver receives the radio waves and decodes the message from the sine wave it receives.

    Both the transmitter and receiver use antennas to radiate and capture the radio signal.

    When you listen to a radio station and the announcer says, "you are listening to 91.5 fm what the

    announcer means is that you are listening to a radio station broadcasting an fm radio signal at a frequency

    of 91.5 megahertz. Megahertz means "millions of cycles per second," so "91.5 megahertz" means that the

    transmitter at the radio station is operating at a frequency of 91,500,000 cycles per second. Your fm

    (frequency modulated) radio can tune in to that specific frequency and give you clear reception of that

    station. All fm radio stations transmit in a band of frequencies between 88 megahertz and 108 megahertz.

    This band of the radio spectrum is used for no other purpose but fm radio broadcasts.

    Common frequency band includes the following

    AM radio - 535 kilohertz to 1.7 megahertz

    FM radio - 88 megahertz to 108 megahertz

    AM radio has been around a lot longer than FM radio. The first radio broadcasts occurred in 1906 or so,

    and frequency allocation for AM radio occurred during the 1920s. In the 1920s, radio and electronic

    capabilities were fairly limited, hence the relatively low frequencies for AM radio. FM radio was invented

    by a man named Edwin Armstrong in order to make high-fidelity (and static-free) music broadcasting

    possible. He built the first station in 1939, but FM did not become really popular until the 1960s.

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    http://electronics.howstuffworks.com/radio.htmhttp://electronics.howstuffworks.com/radio.htm
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    RadioAdvertising

    Players in Different Centers

    Company Location of Centers Number of

    Centers

    Bid amount for first

    years license (Rs.

    crore)

    Entertainment Network

    [India]

    Delhi, Mumbai, Calcutta,

    Chennai, Ahmedabad,

    Bhubaneshwar, Cuttack,

    Hyderabad, Indore, Jabalpur,

    Lucknow, Pune

    12 43.87

    Hitz FM Calcutta 1 1.00

    India FM Calcutta 1 1.00

    Living Media Delhi, Mumbai, Calcutta 3 17.87

    Mid Day Broadcasting Delhi, Mumbai, Chennai 3 20.17

    Millennium

    Broadcasting

    Delhi, Mumbai, Chennai 3 20.17

    Music Broadcasting Delhi, Mumbai, Nagpur,

    Bangalore, Patna, Lucknow

    6 41.37

    Sumangali Publications

    - Sun TV

    Chennai, Coimbatore,

    Tirunalveli

    3 9.87

    Vertex Broadcasting Calcutta, Indore, Bhopal,

    Vishakapatnam

    4 2.90

    Udaya TV - Sun TV Vishakapatnam 1 0.50

    Incidentally, Music Broadcasting became the first firm in India to commence private FM broadcast from

    Bangalore in July.

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    RadioAdvertising

    Licence Fee and revenue sharing model

    Currently, FM players pay annual licence fees, which go up by 15 per cent every year. Private

    FM radio sector would shift to a revenue-sharing model from the existing licence fee regime. However,

    revenue-sharing also exists in the media sector. The objective is to make FM radio a success story. Its

    better to keep the revenue-sharing figure low than to have a failed project. There has been debate on

    whether to recommend a revenue-sharing structure or a fixed amount for a period of 10 years; it is firm on

    revenue-sharing now. Revenue-sharing will follow payment of a one-time entry fee through a process

    of bidding. Revenue-sharing figure is quite low at around 4 %.

    While the private FM players had sought revenue-sharing in the band of 2-2.5 per cent, the panel

    has fixed it at 4 per cent.

    Setting up new radio stations

    After the second round of privatization, the number of FM radio stations targeted is around 300 to

    400. The panel also suggested that players wanting to enter the sector in the second round of licensing

    need to have a technical viability clearance by a financial institution on the financial viability of the

    project. It has also recommended to the government to release additional spectrum for the use of FM

    radio companies so that the number of companies operating in one centre can go up.

    Future of Radio Industry

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    RadioAdvertising

    FM Radio can play its part in building a stronger business future for India. Providing free-to-air

    local broadcasts of music and entertainment, helpful information - traffic advisories, community

    announcements and public service messages provide a real value-added service. But at current levels of

    advertising support, each radio station is reeling under the brutal financial impact of high costs. With

    more players in the fray the FM radio industry would grow and also enhance the governments yield from

    licensing radio naturally.

    The new India deserves an active private FM radio sector. It can provide a level playing field with

    benefits for listeners, for advertisers, employment & career options. Spearhead the government objective

    of growing the FM radio business in India.

    With the government ready to reduce the license fees it will help in attractingnew palyers like

    reliance which had earlier backed out only due to the entry fees.also government allowing foreign players

    to enter he Indian market it will help the industry grow. Virgin group has already started exploring the

    Indian market for suitable partners. various radio stations are coming up with IPO for example Radio

    Mirchi thus helping them expand.

    The future looks bright as the reach of radio is expected to raise post the increase in the number

    and quality of players in the industry. It is on the basis of these key drivers of growth, it is being predicted

    that radio's share in the total advertising pie will see an increase in the medium term. There are an

    estimated 150 million radio sets across the country. The Rs 1.6 billion industry is reported to be growingby 31 per cent every year and should touch the Rs 6.2 billion by 2007, with revenue rising at 23 per cent

    annually. Also, though radio has only a 2 per cent share in the Rs 6,000 crore Indian advertising market,

    advertising spending is expected to amount to Rs 500 crore this year.

    SWOT Analysis

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    RadioAdvertisingStrengths:

    Recently, the government has agreed upon revenue-sharing model, which is 4 % for the

    growth of the radio stations. So that they can develop themselves well because this industry is

    still in an introduction stage.

    The success of private FM stations, and reveals that radio listenership habits have changed

    considerably; not only are listeners tuning into it more often but also sticking to radio for longer

    hours everyday.

    The advertisers, who would depend on word-of-mouth, pamphlets, brochures or ads in local

    supplements of newspapers, are welcoming the opportunity.

    Radio is considered as a background medium, because people can listen to radio anytime and

    anywhere they want. It is also a free medium.

    90% of India has access to radio which is unmatched by any other media.

    Radio also reaches to uneducated village folk who do not read print publications. At the

    places where the literacy rates are low where people hardly read newspapers and radio is the only

    medium that they can understand. They cant afford a TV set. Therefore radio is more popular.

    Radio is the least cost medium and it helps to reach mass audience with various backgrounds.

    Radio offers its reach frequency and selectivity at one of the lowest costs per thousand and radio

    production is relatively inexpensive.

    Radio is considered as a medium where the Proximity to purchase is very high.

    Radio is a complement to another media. Therefore, other media or the advertisers or agency

    can use this medium for brand recall.

    Weakness:

    One of the major weaknesses of Radio is that there is very less differentiation in the programmes

    that are aired. Most of the stations plays much of the music that is played consist of Hindi Film

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    RadioAdvertising

    songs, and therefore it is difficult to differentiate between the programmes of the different

    channels.

    Fragmented Audience - the large number of the audience in India is fragmented in various remote

    places. And therefore, the percentage of listener tuned to anyone station is likely very small.

    No proper research available - research is very important for any advertising segment. Research is

    the main base to attract client and get more revenue. But, in India there is no proper research is

    available. Many stations are conducting their own research which can be biased.

    Radio-only nature of radio communication is a tremendous creative compromise. An advertiser

    whose product depends on demonstration or visual impact is at a loss when it comes to radio.

    And like its radio message creates a fleeting impression that is often gone in an instant. Many

    advertisers think that without strong visual brand identification the medium can play little or no

    role in their advertising plans.

    Increase in listenership numbers but no increase in ad revenue. This is the situation that every

    radio channel is facing.

    Short commercials

    Opportunities:

    Getting copyright licenses from the government for running mega events which are aired on the

    AIR radio station and have been restricted to be aired on other private stations.

    Launching a radio station with 24-hour news channel Tie-ups with BEST or railway authority for playing the FM in train and in bus.

    The launch of Private Radio FM has managed to create a set of New Listeners for the medium

    The new radio stations which will come in future they can have venture with the college or

    university campuses. And can play their station which will exclusively provide with the

    information relating to that university/college campus.

    With the coming of the many more new players in the radio industry each channels can position

    themselves quite different from others, like, if some station is targeting the health conscious

    people then their programming strategy will vary accordingly. And then it is easier for the

    advertisers also to decide on which channel to advertise.

    Allowing private FM players to start news and current affairs programmes.

    One has to constantly innovate, and that is the challenge. Brand building is thus much more

    difficult. At the same time, we are very bullish, and gung-ho about this whole enterprise.

    Leaves huge scope for innovation in local market

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    Threats:

    The biggest threat to private radio industry players is ALL INDIA RADIO. AIR is the biggest

    player in India because of its reach, low charges, government channel etc

    Because of the new government policies there will be more number of stations and then

    competition will also increase. This is one of the biggest threats it faces. With no particular

    differentiation in the music. So, there is a fear of losing its brand loyalty.

    Advertising in India

    India has been among the fastest growing economies in the world, with a nominal GDP CAGR of

    9.94% over the last 10 years (1995-2005). The nominal GDP for fiscal 2005 was Rs. 30,636 billion.

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    RadioAdvertisingAccording to CSO estimates nominal GDP growth for fiscal 2006 is estimated at 10.9%. There is a

    correlation between the economic growth rates of a country i.e. the nominal GDP growth rate, and growth

    rates of the advertising industry

    The Indian advertising spends, as a percentage of GDP, is 0.34%, which lags behind other

    developed and developing countries

    During fiscal 2006, the gross advertising spend in India is estimated at Rs 111 billion, and is expected

    to grow at 14.2% to reach Rs. 127 billion by fiscal 2007

    Segmentation in advertising

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    RadioAdvertising

    The five key industry segments comprise print, television, radio, cinema, and outdoor. These

    different segments within the industry are at varying stages of growth and corporatization

    Media Spends as % of Total Ad Spend

    Year Print TV Radio Cinema Outdoor Internet

    2000 49.0% 39.3% 2.5% 0.5% 8.4% 0.3%

    2001 48.4% 40.6% 2.7% 0.4% 7.5% 0.4%

    2002 47.2% 41.9% 2.9% 0.7% 7.0% 0.4%

    2003 46.6% 43.0% 2.9% 0.7% 6.5% 0.4%

    2004 46.3% 43.7% 2.9% 0.6% 6.0% 0.3%

    The Indian television industry has grown rapidly, especially since 1991, which saw the beginning of

    satellite broadcasting in India. This growth was also aided by the economic liberalization program of the

    Government. The growth of the satellite television audience saw proliferation of a number of satellite

    television channels offering more choices to media buyers and consumers of entertainment. Thus, thetelevision broadcasting business, which started off as a single government controlled television channel,

    now has over 300 channels covering the Indian footprint, resulting in growing ad spends on this medium.

    Reforms and proliferation of private players were the key reasons for this rapid growth of the share of

    television in the advertising industry.

    Radio Advertising

    Radio is still the king when it comes to getting your music. The best way for a new band to get

    heard by the public and record label executions is over the airwaves.

    Paradoxically, radio currently has only a 2.9 per cent share of the total advertising pie in India.

    Globally, depending on country, radio has a 5 per cent to 12 per cent share of the advertising cake. On the

    higher side are countries like the United States, with 13 per cent, Canada, with 12.7 per cent and Spain,

    with 9.1 per cent.

    Companies that advertise on FM channels today such as Hindustan Lever (HLL), Dr Morepen,

    Amul, Castrol, Santro, Britannia, Parle, DSP Merrill Lynch etc are dominating the advertising on each

    one of the FM channels, be it Radio Mirchi, Go 92.5 Red 93.5 or Radio City.

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    Today, 70 per cent of the advertising comes from big-budget, national advertisers and the balance

    30 per cent comes from retail. It is a known fact that retail advertising will grow because radio presents

    the perfect advertising medium for local businesses in a local environment. But national advertisers are

    also operational in the local market, implying that it is as important to them as it is to a retail advertiser, if

    not more.

    Nevertheless, it is undeniable that radio can be integral in exposing a new artist, new product or

    services to new fans and taking a local market to a national level. Accordingly, it is extremely difficult to

    obtain meaningful airplay. Putting it bluntly, successful radio promotion revolves around making and

    managing relationships.

    Radio promotion is an art that demands a certain style you may simply neither have nor desire to

    cultivate. On top of that, it can take a great deal of time to make all the contacts and connections that arerequired for successful radio promotion.

    Advertising agencies that control the national picture will be slow to move on to radio for

    creative reasons. They have people who love to make television commercials, but don't have anybody

    who knows how radio works. Here, only about 2.9 per cent of the money spent by advertisers goes to

    radio, and up till now, all of that went to ALL INDIA RADIO.

    However, in revenue terms, money from advertising has gone up. Revenue from commercials on

    AIR, including on Vividh Bharti and Primary Channel (including FM) rose from Rs 393 million in 1990,

    to Rs 808.4 million in 2000, & Rs. 600 crores in 2002, representing a growth of about 7.5 per cent per

    annum.

    A clear advantage that radio has is that it can easily target city-based audiences. This makes

    sense if the advertiser, like a food chain that is opening an outlet in Mumbai, wants to target a specific

    audience. In such cases, it does not make much sense to advertise on TV, and the print medium is too

    expensive. Radio is the best bet for such small-scale promotions. It is also aptly suited for local

    promotions, and once audiences can be targeted, it has tremendous potential to eat into local mediums.

    Consumer opinions

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    RadioAdvertisingThe evidence from the qualitative research is that young people feel their local FM station is aimed at

    people like them, but the advertising is not - they feel, probably quite correctly, that most advertising is

    aimed at adults.

    Because radio is a real-time intrusive medium, they have to sit through the full length of any ads which

    are for irrelevant products. There was evidence of three sorts of memories:

    Relevant: This includesAds which mentioned areas or names of specific interest, e.g. films,

    outlets selling favoured brands, concerts

    Vague/ not relevant: This includes memories of ads for local garages, cars and insurance

    companies - little or no specific detail remembered

    Sonic Brand Triggers:Much evidence of children's ability to pick up on musical Sonic brand

    Triggers (SBTs) and sing them out loud.

    Pros and Cons of Radio Advertising

    Every medium has special strengths and weaknesses that makes it more or less suited to special

    marketing problems of specific advertising. There is no one medium which is ideal for advertisers or

    every situation. Radio has a number of characteristics that makes it an ideal vehicle for numerous

    advertisers as either a primary or secondary medium. Also, there are certain disadvantages of this media

    which need to be considered.

    Advantages of Radio

    1. Largest Reach and Frequency

    Radio offers an excellent combination of reach and frequency. The average adult listens more

    than 3 hours a day, radio builds a large audience quickly and a normal advertising schedule easily allows

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    RadioAdvertisingrepeated impact on listener. 90% of India has access to radio which is unmatched by any other media.

    Radio is not only the medium of hearing news but also is a source of entertainment and advertising for the

    rural masses. Radio also reaches to uneducated village folk who do not read print publications. At the

    places where the literacy rates are low where people hardly read newspapers and radio is the only medium

    that they can understand. They cant afford a TV set. Therefore radio is more popular.

    2. Broadly Selectivity

    Specialized radio formats with prescribed audiences and coverage areas enable advertisers to

    select the market they want to reach. From a marketing perspective, radio has the ability to reach

    prospects by sex, age group, ethnic or religious background, income group, employment category,

    educational level or special interest with a format that adds even greater dimensions to its already strong

    personal communication environment.

    Radios high overall reach and its ability to provide numerous formats make it a multifaceted

    medium. Because of the relatively low cost of production, advertisers are able to adapt commercials to the

    various stations then buy, a strategy that would normally be prohibitively in television.

    3. Cost Efficiency

    Radio is the least cost medium and it helps to reach mass audience with various backgrounds.

    Radio offers its reach frequency and selectivity at one of the lowest costs per thousand and radio

    production is relatively inexpensive. National spots can be produced for about one tenth the cost of a TV

    commercial, and local stations often produce local spots for free. Also, radio ads can be produced very

    quickly.

    4. Creativity and Flexibility

    Radio is the most flexible medium because of very short closing periods for submitting an ad.

    This means an advertiser can wait until close to an air date before submitting an ad. With this flexibility

    of simple formats such as voice only can be created almost immediately to reflect changing market

    conditions or advertisers can take advantage of special events or unique competitive opportunities in atimely fashion.

    Radio also offers timeless, immediacy, local relevance and creative flexibility. The personal

    nature of radio, combined with its flexibility and creativity, makes radio the choice for numerous product

    categories. Copy changes can also be made very quickly.

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    While radio may be one-dimensional in sensory stimulation, it can still have powerful creative

    impact. Radio has been described as the theatre of the mind. The musical formats that attract audiences to

    radio stations can also attract attention to radio ads. Audiences that favor certain music may be more

    prone to an ad that uses recognizable, popular songs.

    5. Proximity to Purchase

    The mobility of radio and its huge out - of - home audience gives the medium an advantage

    enjoyed by few other advertising vehicles. In the competitive environment facing most companies, it is

    imperative that brands achieve consumer reinforcement as near as possible to the purchase decision.

    Radios daily frequency offers scope for continued messages and hence the consumers are more likely to

    remember that product and consumer lend up buying that product.

    6. As a Complement to Another Media

    In some cases, radio is the primary medium for local advertisers. However for national

    advertisers and most large local and regional firms, radio is most often used as complementary medium to

    extend the reach and frequency of primary vehicles in their advertising schedule.

    A fundamental marketing strategy for radio has been its ability to successfully work with other

    media to increase reach and frequency or to reach non-users and light users of other media. The radio

    industry realizes that the bulk of its revenue comes from advertisers who use radio as a secondary

    medium.

    7. A personal medium

    The human voice is the most personal means of communication. Radio gives the advertisers the

    opportunity to take advantage of the right combination of words, voices, music, and sound effects to

    establish a unique one-on-one connection with prospects that lets you grab their attention, evoke their

    emotions, and persuade them to respond.

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    Radio can be targeted by lifestyle formats and is more efficient than other media from a cost and

    production standpoint. As a result many advertising agencies will move their budgets into radio.

    Disadvantages of Radio

    1. Misunderstanding

    Sometimes there might be a misconception regarding the radio ad as it is only heard. In television

    the chances of such misconception is less, as it is audio as well as visual.

    2. Poor Radio Attentiveness

    Just because radio reaches audiences almost everywhere does not mean that everyone is paying

    attention. When a consumer is listening while doing some work or traveling in a car, he or she often

    switches stations when an ad comes and divides his or her attention between the radio and road.

    3. Fragmented Audiences

    The large number of stations that try to attract the same audience in a market has created

    tremendous fragmentation. If a large number of radio stations compete for the same audience, advertisers

    who want to blanket the market have to buy multiple stations, which may not be cost effective. However,

    in radios quest to continue to fine tune its reach, some advertisers wonder if radio is offering too many

    narrowly defined options. For those product categories with broad appeal, it is difficult to gain effective

    reach and frequency without buying several radio stations and networks.

    4. Chaotic buying procedures

    For an advertiser who wants to include radio as a part of national advertising program, the buying

    process can be sheer chaos. Since national networks and syndicated broad cast do not reach every

    geographic market, an advertiser has to buy time in individual markets on a station-by-station basis. This

    could involve dozens of different negotiations and individual contracts.

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    5. Short Lived and Halfhearted Commercials

    Radio commercials are brief and fleeting. They cant keep like a newspaper or a magazine ad.

    Radio must compete with other activities for attentions, and it does not always succeed. Only 20 % of

    time availability restricts the frequency of message exposure.

    6. Creative Limitations

    The audio-only nature of radio communication is a tremendous creative compromise. An

    advertiser whose product depends on demonstration or visual impact is at a loss when it comes to radio.

    Many advertisers think that without strong visual brand identification the medium can play little or no

    role in their advertising plans.

    7. Limitations of SoundRadio is heard but not seen, a drawback if the product must be seen to be understood. Some

    agencies think radio restricts their creative options.

    8. RJ needs training

    It is very important that the Radio Jockey is trained enough to deliver the ad. Sometimes the

    voice really matters. If the voice is irritating then there is a chance that the campaign may flop.

    9. No proper research available

    In India, there is no proper research has been available on the area of radio listening, which will

    be very helpful for the advertisers to decide them on advertising plan and budget and other matter.

    Therefore, there could be a problem for the marketers in the sense that they might advertise on wrong

    channel at a wrong time.

    Types of Radio Advertising:

    1. Network

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    Advertiser may use one of the national radio networks to carry their messages to the entire

    national markets simultaneously via stations that subscribe to the networks programs. Networks provide

    national and regional advertisers with simple administration and low effective net cost per station. The

    advantage is less paper work and lower cost per station. Disadvantage includes lack of flexibility in

    choosing affiliated stations the limited no. of stations on a networks roster and the long lead times

    required to book time.

    2. Spot Radio

    Spot radio affords nationals advertisers great flexibility in their choice of markets, stations,

    airtime, and copy. They can tailor commercials to the local market and put them on the air quickly some

    stations will run a commercial with as little as 20 minutes lead time.

    3. Local Radio

    Local times denote radio spots purchased by a local advertiser for local market. It involves the

    same procedure as national spots. Radio advertising is either live or taped. Most radio stations use

    recorded shows with live news in between .Likewise, nearly all radio commercials are pre recorded to

    reduce cost and maintain broadcast quality.

    4. Sponsor Programme

    Here the advertiser sponsors the whole or part of the programme. The RJ informs the audience

    about the sponsored company throughout the programme.

    5. RJ Mention/Whats On Mention

    Here the Radio Jockey [RJ] informs the audience the information given by advertiser about the

    new product launch, sale, exhibition going on at certain place etc.

    Radio Stations Divide Their Days And Their Rates.

    Radio stations divide theirrate cards into dayparts .The exact divisions vary from station to station.

    6 am -10 am Morning drive

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    10 am 3 pm Daytime

    3pm 7pm Afternoon drive

    7pm- 12am Nighttime

    12am 6 am All night

    Rating services measures audiences for only the first four day parts because all night listening is

    very limited and not highly competitive. Heaviest radio use occurs during drive times (6-10 am and 3-

    7pm) during the week (Monday- Friday).

    This information is important to advertisers because usage and consumption vary for different

    products. For example, radios morning drive time coincides with most peoples desire for a steaming,

    fresh cup of coffee, so its great time for advertising coffee brands. For the lowest rate , an advertiser

    orders spots on a run of station (ROS) basis, similar to the ROP in newspaper advertising .However, this

    leaves total control of the spot placement up to the station. So most stations offer a total audience plan

    (TAP) package rate, which guarantees a certain percentage of spots in the better day parts if the advertiser

    buys a total package of time.

    Length of Spots

    The radio commercials in the test reels consisted of several different spot lengths, ranging from

    15 to 60 seconds. The longest commercial played on the radio is 120 seconds. Those however are rare. In

    theory, one could assume that the longer a spot, the better it will be remembered or at least, the more

    chance there it that it will be heard. Research on television commercials proved that this theory holds true

    for the medium television: a doubling or tripling in spot seconds results in duplication in recall.

    The spots for advertisement can be for 10 sec, 20 sec, 30 sec and 60 sec. In General,

    10 second spot should contain 25 words

    20 second spot should contain 45 words

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    30 second spot should contain 65 words

    60 second spot should contain 125 words

    If youve never written a spot, 30 seconds sounds like an impossibly short time to get your

    message across. But take a stop watch and time some spots on the air; youll see that quite a lot can be

    accomplished in a short time. In fact, you may find that 60s, unless very well written and well produced,

    sometimes seem a bit too long.

    A 60 does allow you more variety in music, sound effects, and voice and can be useful for

    political message, the announcement of a new or little-understood service, or other sports with a

    information/education content.

    30 is usually 70 to 80 words long, and a; 60 around 150 to 160 words. The cost of a: 30 is usually

    about 60% to 75%.

    Some stations no longer charge a separate rate for: 30s and: 60s. Instead, they charge a unit rate.

    In other words, a: 30 costs the same as a: 60. Obviously, this is one case where you might want to use a:

    60 to take advantage of the free air time. Check the rate cards of the stations you are interested in, or

    ask your sales rep.

    Buying Radio Time

    1. Station Rates

    While buying procedures to achieve national coverage may be chaotic, this does not mean they are

    completely without structure. Although the actual buying may be time consuming and expensive if many

    stations are involved, the structure is actually quite straight forward. Advertising time can be purchased

    from networks, syndications, or local radio stations. Advertisers generally invest most heavily in local

    placement. About 80% of annual radio advertising is placed locally. About 15% is allocated to national

    spot placement and only 5% is invested in network broadcasts. Many stations have local rates for

    Individual Business and National Rates for Agencies.

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    Advertiser may use one of the national radio networks to carry their messages to the entire

    national markets simultaneously via stations that subscribe to the networks programs. Networks provide

    national and regional advertisers with simple administration and low effective net cost per station.

    2. Your Dayparts Buying Options

    Most stations offer several options for buying air time:

    a) Buying by specific dayparts

    b) Buying packages

    c) Buying sponsorships or adjacencies

    a). Buying specific dayparts

    This relates to the time period of purchase. There are five basic dayparts on basis of which

    advertiser can choose. The time period decision is based primarily on a demographic description of the

    advertisers target audience. Drive-times dayparts attract a mostly male audience, while daytime primarily

    female and nighttime is mostly teen. This information combined with programming formats, guides an

    advertiser in a buying decision.

    Putting half your sports into drive time and half into midday is a very safe strategy. Weekend

    sports can also effectively reach teens.

    b). Buying packages

    As with magazine buying, radio advertising time is purchased from rate cards issued byindividual stations. Run-of-stations ads- ads that stations choose when to run- cost less than ads scheduled

    during a specific dayparts. The price can also increase if an advertiser wants the ad read live on the air by

    a popular local radio personality hosting a show during a day part.

    Buying packages is an easy, usually low-cost method. Marking a package buy is called buying

    Run of Station (ROS), Total Audience Plan (TAP), or Best Time Available( BTA). This means simply

    that you pay to buy a package of sports at a flat rate and the station decides (within certain specified

    limits) when the sports will run. Stations will usually guarantee to divide your sports fairly between drive

    times and other dayparts.

    c). Sponsorships or adjacencies

    A sponsorship is just what its name implies. You are associating your company name with a

    specific program. The advertisers sponsor the whole or part of the programme. The RJ informs the

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    RadioAdvertisingaudience about the sponsored company throughout the programme. . Is brought to you

    by

    An adjacency is the next best thing to a sponsorship. If you buy an adjacency, your ad will run

    every day just before or just after (in other words, adjacent to) the program you specify.

    Other fixed-position spots are also available. For example, you may specify that you want your

    spot to run at 6:13 a.m. every Monday, Wednesday, and Friday.

    Sponsorships, adjacencies, and fixed positions go for premium rates. Sponsorships on top-rated

    shows can cost up to twice as much as other spots in the same dayparts. Having your name associated

    with a particular show or event can do a lot to reinforce your positioning, and these premium spots can be

    so powerful that you may be able to run far fewer spots than you otherwise would, spending less to

    achieve the same impact.

    Sponsorships are like marriages; theyre only for people who are ready for a long-term

    commitment.

    3) Frequency

    Radio, like most media, requires repetition to have impact. As a general rule, a minimum of 20

    spots per week should be aired. There are scheduling strategies that help increase the impact of the spots

    you place.

    Flightand schedule are two words you may hear your radio sales representative use when you plan your

    advertising. A flight is a group of ads. (Im running a flight of 80 ads this month.) A schedule is the

    long-term version of a flight. (I run a schedule of 20 ads a week, six months out of the year.)

    4) How many stations do you need

    Just as you should never run too few spots, you should also not run on too few stations. But how

    many is enough?Generally, you should run on at least two or three stations, but that varies depending on

    your audience and the number of competing stations in the market.

    If your target and audience includes both younger and older people, you may need to buy two or

    more stations with widely different formats.

    There are, however, times when one station will suffice. If your audience is business people, and

    you can afford to buy drive time on the dominant news/talk station in the market, that may be all you need

    to succeed.

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    To really learn who is listening to your spots, survey the local market. These surveys break the

    audience down by age and sex, break the listening week down into segment, and then tell you how many

    listeners each station had in each category. Similar survey on listenership has been conducted by IMRB

    (Indian Market ResearchBureau)

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    Producing Radio Commercial

    Producing a radio spot can be a lot of fun advertisers often say its the most fun

    they ever have in advertising. It can also be simple and inexpensive.

    There are three basic elements to work with: the announcers voice, music, and sound effects.

    Production can be done in the stations own studios or in an independent production house. Stations are

    usually well- equipped to produce spots, and they often employ young, creative people whose fresh ideas

    will keep your spots from sounding like everywhere elses.

    It all begins with a good script, which means not just the words, but the combination of words,

    music, and sound effects. All these are part of the script. Your spot can be clever or straightforward, but it

    must grab the listeners attention in about three seconds, and it must not leave the listener wondering,

    whose spot was that, anyways?

    The following are some of the factors you should have in mind from the first moment you sit down

    to plan your spot.

    1) The Voice

    There are two factors concerning voice. First, you should use a voice that is appropriate for your

    image.

    There are two good, low- cost options for achieving this, and one higher- cost option:

    a) Using local radiotalent

    b) Using an amateur voice

    c) Hiring professional voice talent.

    a) Using local radio talen t

    If station produces the spot, one of their on-air people risk having the voice be so familiar that the

    listener doesnt pay attention. If the ad runs only in drive time, one can have the midday announcer do

    the honors. Get the least familiar voice available. Listeners will be less likely to tune it out.

    Female announcers can also be used. Studies have shown that women presenters are just as

    effective as men; but only a small (but increasing) percentage of all broadcast sales presentations are

    made by women.

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    b) Using amateur voices

    One great thing about radio is that even an untrained voice can be very effective. In fact, the less

    the voice sounds like one of the regular announcers, the better.

    A womans voice, a childs, or even your own can make listeners stop and pay attention simply

    because its not what theyre expecting to hear. A word of caution: Amateurs can sound stiff and false.

    c) Using professional voice talent

    If a very sleek production value is needed hire voice talent from another station, the local

    community theater or, in larger markets, from a talent agency. Celebrity voices can sometimes be

    hired.

    2). Music

    The power of music cant be overemphasized. There are several options for putting music into

    your commercials:

    a) Have original music produced.

    b) Use free music from the stations library.

    c) Get permission to use an existing recording by a known artist. (But Its difficult and

    expensive to obtain the rights).

    d) Buy canned music (sound alike) in the style of many popular composers in all large

    markets who supply such productions for a modest charge.

    A lot of radio or TV advertising, can be done having a jingle product. The cost runs anywhere from

    Rs.600 to a few thousand rupees, and it can be a very worth while investment. A catchy jingle helps

    potential customers remember you more than almost anything else.

    3). Sound Effects (SFX)

    various onomatopoeic sounds like eeek, ho ho ho, ding dong, whistle etc. are available at the

    local radio station. The sound of waves on the shore can help sell your vacation package and bird song

    can put people in the mood for your spring sale.

    Radio is entirely a medium of sound. When you use sound to evoke smells, sensations, and visual

    images, you bring the listener, more involved with your spot, will be more involved with your ideas.

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    4. The tapping Session

    Once the decision is made about the script, voice, music, and sound effects, its time to record. At

    may be just you and the announcer in the studio; the announcer will operate the equipment. At large

    stations and professional recording studios, an engineer will record the spot while you and the announcerconcentrate on the reading.

    You should also understand. Be aware that the announcer may have slight interpretation of the

    reading than you do, and dont expect a performance that could only come from someone reading your

    mind.

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    Selling Radio Commercial

    Selling radio advertising involves a number of steps. The radio salesperson must be aware that

    everyone involved in the transaction is looking for different results. The media buyer is looking for

    efficient cost per point, while the clients goal is to move product. As all radio stations are perceived to be

    same it is important to build value into the radio station by offering credible benefits that produced results

    and solutions for prospective clients.

    Radio salesperson must begin with the clients needs and marketing goals. The first step in the

    process is to meet the client to gain as much information as possible about the client and his or her

    business. After the salesperson has a firm grasp of the advertising problem, the next step is to prepare a

    proposal. The successful ones begins with the clients problem and sales objectives an move

    systematically to a solution.

    Often the job of the radio sales person must be conducted on a number of levels.

    a) An advertiser who is not currently scheduling radio may have to be convinced that the medium in

    general is for a particular product.

    b) The salesperson must move from the general advantages of radio to the advantages of specific

    station.

    c) The radio representative may have to show how radio fits into the media mix currently being usedby the advertisers.

    Radio advertising faces challenges both from within the industry and from other media as it competes for

    advertising price.

    Dayparts Characteristics

    6 a.m. - 10.00 a.m. Drive time, breakfast audience, interested chiefly in news

    10.00 a.m. - 3.00 p.m. Daytime, program characteristics of station, talk , music, or all-news

    3.00 p.m. - 7.00 p.m. Afternoon, drive time ; radio prime time and same as morning drive time

    7.00 p.m. - 12.00 a.m. News, music, talk shows

    12.00 a.m. - 6.00 a.m. Music, talk shows

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    Elements of good radio commercial

    Be single-minded, focused. The consumer should not be burdened with too much information.

    Prioritize the copy points. The central idea should be highlighted.

    Research your product or service. Many clients keep tabs on their competition, but they rarely

    related their features and benefits to factual data. Meaningful statistics can give substantial

    support to your massage.

    Relate to the consumer, Always relate the brand to customers wants and needs. D

    Generate extension. The effect of a commercial can be multiplied by achieving extension. A

    clever phrase or execution can have consumers asking other people if they have heard the spot.

    Produce an immediate physical, emotional, or mental response. Laughter, a tug on the

    heartstrings, or mental exercises of a consumer during a radio spot help seed the memory and aid

    messages retention.

    Use plain, conversational English. Be a clear communicator

    Creative Radio AdvertisingThese are some guidelines for producing creative radio advertisements:-

    1. Understand the environment

    2. Speak the listeners language

    3. Engage and entertain the listener

    4. Keep it simple

    5. Judge what you hear, not what you read

    6. Production values are important

    7. Plan your production

    8. Dare to be different

    9. Take it seriously

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    Steps in Radio Ad Production

    1. An agency or advertisers appoints a producer

    2. The producer prepares cost estimation

    3. the producer selects a recording studio

    4. With the aid of the casting director, if one is needed, the producer casts the commercial.

    5. If music is to be included, the producer selects a musical director and chooses the music or selects

    stock music.

    6. If necessary, a rehearsal is held.7. The studio tapes music and sound separately

    8. The studio mixes music and sound with voices.

    9. The producer sees that the master tape is prepared for distribution on either tape or cassettes and

    shipped to stations.

    You are on the air!

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    Measuring the radios effect

    Effectiveness research requires clarity of objectives what are the agreed objectives of the

    overall campaign and of the radio campaign within this? Radio effectiveness can be measured either using

    continuous research or in stages (pre & post) the pre-stage is normally the week before the

    campaign, the post-stage in the week after the campaign finishes.

    Consumers tend to misattribute radio-advertising memories to other media, particularly TV.

    This is particularly likely to happen where there is a strong executional link between the two media and/or

    where there is an history of TV advertising for the brand.

    This tendency to misattribute can be offset by using matched samples of listeners and non-

    listeners. This way, if the increase in advertising awareness is greater among listeners than it is among

    non-listeners, then the effect can be attributed to radio fairly confidently even if the listeners think the

    advertising was in another medium.

    Radio research can successfully be done using telephone interviewing ads can be played down

    the line. However cases where other media are to be included in the research it might be more appropriate

    to use face-to-face interviewing.

    Commercial recognition is a valuable technique i.e. playing the ads to consumers. It provides

    a more robust measure of whether they have heard the campaign, and avoids problems of trying to

    describe the ads. Brand names can be bleeped out of the commercial, to test whether the campaign is

    linked to the brand.

    1) Defining the research objectives

    The key to any successful research is to have a clear understanding of why the research is being

    conducted in the first place. In other words, what are you aiming to measure?

    In broad terms, radio advertising research aims can be categorised into two types:

    Marketing issues to what extent has radio helped to achieve the campaign aims?

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    Media planning issues what effect do different media strategies have on the performance ofthe

    campaign?

    Marketing Issues:- These vary widely and there can be often more than one objective set for a campaign.

    Below are some typical examples:

    .Increase sales

    Increase footfall / store traffic

    Increase brand awareness

    Change consumers perceptions about a brand

    Broaden consumer appeal

    Not all of these aims are best evaluated with consumer survey research - there are specific tools available

    for measuring sales effects for example.

    Media Planning Issues: - In addition to tracking radios contribution to the success of a campaign, as a

    secondary aim you might also be trying to test and evaluate the effects of using different media strategies,

    for example:

    - Effectiveness of different spot lengths

    - Burst versus continuous activity

    - Use of different day part strategies.

    If you do intend to test a particular media strategy there are three important considerations to

    note.

    Firstly, and most obviously, you must gear the campaign so that you can test the particular media

    strategy in which you are interested.

    Secondly, if you are testing a number of media strategies simultaneously, you will need to be ableto separate the effects of each using a separate, balanced research cell for each media-variable.

    Lastly, when testing different media strategies, bear in mind that you will still be judging the

    effects in terms of the overall campaign objectives.

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    RadioAdvertisingWhatever your research objectives, once you have defined them make sure that they form the core of the

    questionnaire you use. Any other questions are of secondary importance

    2) The Importance of Split Samples

    Misattribution of Advertising:-

    When asked to consider advertising, consumers will turn their thoughts to the most salient source

    they can think of this tends to mean TV. Television, as the medium with the most active expectations,

    tends to dominate memories of advertising, with the result that campaigns in all other media are, to

    varying extents, attributed to television in the consumers mind.

    This misattribution is disproportionately likely to happen with radio and is still more likely to

    happen when radio campaigns are creatively synergistic with TV executions.

    Avoiding Misattribution: Using Split Samples:-

    The simplest solution to the problem of measuring true radio awareness is to split your sample

    into two parts: listeners (target consumers who have been listening to the radio stations which carried the

    advertising) and non-listeners (people who do not listen to those stations, but who are the same as the

    listeners in all other respects).

    If the only difference between the two samples is their radio listening, then any differences in

    their awareness or attitudes to the advertised brand can be reasonably attributed to radio regardless of

    where they think they have seen or heard the advertising.

    It is particularly important to use split samples where radio is part of a mixed media schedule in

    order to gauge the true radio effect.

    Which Option Should You Choose:-

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    Neither of the two approaches above is necessarily better than the other. However, the second

    method has the advantage of questioning people who will have the same history of exposure to the brand.

    Local distribution levels for the brand will also be the same.

    The key point is that the listener and non-listener samples must be matched as closely as possible

    in terms of demographics, media consumption and weight of exposure to the brands advertising in other

    media. This ensures that any differences can confidently be attributed to radio ad exposure.

    3) Where to do the research

    Test And Control Samples In Different Areas:-

    This involves taking two matched samples of respondents in different geographical areas and

    comparing their advertising responses one sample will live in the advertised area, the other in an area

    where no radio advertising ran.

    In this way, it will be possible to compare the results among those who have been exposed to the

    campaign with the results among those who have not - thus giving you a measure of radios effectiveness.

    It is important to match the media consumption of the samples (e.g. how much TV they watch

    etc) as well as their demographics, as this could affect response. It is equally important to ensure weight

    of advertising for your brand in all other media is the same for both samples.

    The two geographical areas should also be comparable (or typical) in terms of media and

    product consumption as a whole.

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    Test and Control Samples within the Same Area

    In this second approach, all of the research is done within the same area.

    One part of the sample will comprise people who do listen to the station(s) on your radio

    schedule, whilst the other part of the sample will comprise people who do not listen to any station on the

    schedule. In this way it will be possible to compare the results of those who have been exposed to the

    campaign to those who have not giving you a measure of radios effectiveness.

    4) When to do the research

    The ideal research method is to monitor advertising activity on a continuous basis, since this allows

    movements in advertising response to be compared directly to current advertising activity. Often,

    however, continuous radio research is impractical on grounds of cost unless it forms part of ongoing

    advertising tracking.

    Typically, radio research is conducted in two stages - a pre-campaign and a post campaign study.

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    The pre-campaign study should be conducted as close to the start of the radio campaign as

    possible preferably during the week immediately preceding the radio campaign. This will

    establish the base levels of whatever is being measured (eg brand awareness).

    The post campaign study should be conducted as soon as possible after the radio campaign has

    ended ideally during the first week after the campaign has come off air.

    In some instances one considers conducting more than two stages of research. For example, it might

    be worth slotting in an additional research phase during a particularly long advertising campaign or

    sponsorship. Similarly, having done the post-research, consider adding an additional stage of research

    some weeks after a campaign has ended in order, say, to track decay in brand awareness.

    5) The research sample and sample sizes

    Sample Sizes

    Generally speaking, the larger the sample the better. However at some point, the cost of an increasedsample size becomes cost prohibitive and contributes little extra to statistical robustness.

    6) Method and questionnaire

    Telephone research is often used for assessing the effect of radio campaigns: the method is adaptable

    and can often be cheaper than face-to-face interviewing. Radio ads can successfully be played down the

    phone to respondents.

    Face-to-face interviewing may also be preferable if respondents need to be shown visual ad material

    such as stills from TV ads.

    Commercial recognition is a valuable technique i.e. playing the radio ads to consumers as this is the

    best memory jogger of all. It also delivers a larger sample of people who are identifiable as having

    definitely heard the campaign: this is useful when analyzing them for their attitudes to the brand.

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    RadioAdvertisingWhen playing the radio commercials in order to measure commercial recognition, two different

    approaches can be taken: blind or branded.

    Blind By bleeping out all brand references in each execution and asking whether the commercial

    has been heard before and then asking for the brand name, it is possible to see whether creative

    treatment has successfully linked the message to the brand.

    Branded - this allows prompting for brand-specific data, (e.g. attitudes to the advertising/feelings

    about the proposition), whilst giving a true measure of ad recognition.

    A fairly straightforward questionnaire will take around 10-15 minutes to run through much

    longer and respondents will begin to lose interest and concentration!

    Radio with other media

    Most brands tag radio to their existing communication plans. Reason enough for us to study the

    role of Radio vis--vis other key media.

    'what Radio can add' to each medium on three key parameters - a) Planning, b) Communication

    and c) Detailing of communication points.

    Radio with Television

    Characteristics of Television

    TV has traditionally been the most powerful and popular advertising medium for people in the

    media business. This is mainly because it does most things well - coverage, frequency, image, persuasion,

    demonstration, impact etc.

    Traditionally a high-cost medium, the downside with TV is that the audience is now fragmented

    across many different channels, production costs are extremely high and viewers are increasingly

    avoiding ad breaks.

    What radio can add:

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    RadioAdvertisingIn planning:-

    Radio's main contribution is a dramatic increase in frequency of exposures, either in the same

    period as the TV campaign or later to extend the campaign over time; radio can be used for regional or

    local exposure booster; radio can be used to reach light viewers; it extends TV messages to key times of

    day when TV audiences are lower or when product relevance is higher; radio also allows tighter targeting

    against audiences thus reducing wastage.

    In communication:-

    Given that Radio is perceived as personal medium, radio can bring brands closer and speak to the

    consumer at their level; radio has a culture of response where listeners frequently interact with their

    station which they see as accessible.

    In detail:-

    Radio allows activity to be geographically varied; radio can allow a fast turnaround for new

    initiatives; low production costs mean multiple copy messages can be varied round the core TV

    communication Sonic Brand Triggers. Sonic Brand Triggers are sounds, which consumers recognize and

    associate with certain brands.

    Example of powerful SBTs:

    "Britannia Ting Ting Ting"

    They help to ensure that TV and radio advertising is well branded. They leave a brand impression

    with even the most passive TV viewer or radio listener, as they tend to rely on rhythm and music, which

    are absorbed at very low involvement levels. A sound, which has been successfully established on TV,

    can be transferred on to radio.

    Radio with Newspapers

    Characteristics of Newspapers

    Newspaper brings 'immediacy' to a communication. Newspapers also have the authority of thewritten word, and are good at presenting detail. As a print medium, the national press suffers from clutter

    and from the fact that the reader can and does edit ruthlessly to avoid advertising.

    What radio adds:

    In planning:-

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    Radio adds frequency, and this is real frequency in that exposures take place in real time; radio

    also reaches non-readers so it can significantly increase coverage; in most sectors, adding radio also

    means increased share of voice thus overcoming clutter

    In communication:-

    Radio brings intrusiveness to a press campaign, and there is less ad avoidance; it can bring to life

    ideas, which may seem flat on the page; radio can more strongly convey the brand's tone. Radio brings

    brand messages closer to the individual, speaking in a more personal way than press; radio allows brands

    to emphasize specific key times of day.

    In detail:-

    Flexibility means radio allows geographical variation on top of a national press campaign.

    Radio with Outdoor

    Characteristics of Outdoor

    The strength of outdoor advertising lies in its ability to suddenly confront the consumer with an

    idea or a challenge, in a very public way. Like radio, posters also operate within time which people thinkof as free - typically travelling time.

    The weaknesses of outdoor advertising mainly stem from three issues: it has no editorial context,

    it uses extremely simple, striking ideas to be effective,and it suffers from relatively expensive production.

    What radio adds:

    In planning:-

    Radio adds real frequency, in the sense that additional exposures to the advertising are played in

    full rather than having the listener look away or ignore; radio offers far tighter targeting which meansreducing wastage; radio also offers tighter timing - within time of day, day of week or even week of

    month.

    In communication:-

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    Radio allows more information to be conveyed, which is useful for explaining or persuading;

    radio allows multiple copy; radio brings brands closer, as listeners identify with their radio station and see

    it as aimed at people like them; radio is better able to communicate the tone or character of a brand.

    In detail:-

    Radio offers speed of production compared with the lengthy process of poster print deadlines; it

    also allows localized copy variation relating to a national poster execution.

    Radio with Magazines

    Characteristics of magazines

    Magazines are useful to advertisers because of the relationship they have with the readers, who

    consume them in a personal way. They allow targeting by lifestyle and interest group. In many magazines

    the ads are seen as part of the magazine experience.

    Weaknesses of magazines include the fact that lead times can be very long depending on the

    title's frequency of publication, the high levels of clutter, and the reader's inclination to simply turn the

    page.

    What radio adds:

    In planning:-

    Radio adds frequency and also extends coverage well beyond the magazine readership; radio

    allows tighter timing - time of day, day of week etc; radio also offers a greater share of voice for most

    categories, which means overcoming clutter.

    In communication:-

    Radio brings intrusiveness to a magazine campaign, and there is less ad avoidance; radio can

    bring to life ideas which might seem flat on the page; radio can more strongly convey the advertising tone

    of voice. It allows brands to speak to consumers close to certain activities - driving, cooking, housework

    etc

    In detail:-

    Radio offers fast turnaround within the long copy deadlines of magazines, and the opportunity for

    geographical variations.

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    Recall of advertising. At the post-stage, you will be seeking to detect spontaneous and

    prompted awareness.

    Commercial recognition playing the ads to respondents.

    Thoughts on what the main message of the ads was

    Creating the right mix

    A fieldwork was conducted by IMRB(Indian Market Research Bureau) to know about the

    listeners which encompassed the entire Mumbai urban agglomeration through a random sampling of

    6,000 households and 3,600 individuals.

    With the growing salience of Radio, IRMB believes that time is ripe for a continuous Radio

    audience measurement system. IMRB International decided to launch RADAR RADIO LISTENERSHIP

    SYSTEM - the continuous radio audience measurement system in Mumbai.

    The findings have helped many radio stations to develop. The following is the standard procedure

    involved in calculating the listenership of a radio station.

    The research can be undertaken by the research agency voluntarily to be sold later to companies,

    or on particular request by a company.

    A project is selected and a deadline is given.

    All the interviewers are informed of the above and a questionnaire is given.

    A sample size is decided which is spread all over the target city / town etc.

    When the questionnaires are filled, they are complied and sent to the analysis department

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    RadioAdvertisingAt the country level:

    Total awareness of radio stations

    Gender of radio audience

    Socio Economic Classification

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    0

    2

    4

    6

    8

    10

    12

    14

    16

    18

    20

    Vividh

    Bharati

    Radio

    Mirchi

    Radio

    City

    AIR

    Primary

    SLBC World

    Space

    Red Fm

    % mentioning

    Male

    58%

    Female

    42%

    A

    12%

    B

    14%

    C

    29%

    D / E

    45%

    MALE

    58%

    A

    12%

    B

    14%

    D/E

    45%

    Female

    42%

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    Listenership by time slots

    Analysis

    Analysis

    While the overall reach of radio in India is high it can be seen above that awareness of private

    radio channels is not much. Prasar Bharti(AIR) has the highest awareness which is due to the fact that it is

    a government channel with a pan India coverage and enjoyed monopoly when the radio space was shut

    for private players. Being the only service provider it was able to penetrate deep into the Indian market.

    The private fm players mainly having license for big cities and towns although are gaining awareness in

    cities and towns they are still in their growth stage and for them to be known everywhere they have to

    diversify geographically and reach the rural population where the radio is a very important medium of

    entertainment. Which is why the new entrants are vying for their share of the pie and encouraging the

    government to release more airwaves for them.

    54

    0 %

    2 %

    4 %

    6 %

    8 %

    1 0 %

    1 2 %

    1 4 %

    1 6 %

    1 8 %

    2 0 %

    % l i s t e n e

    7am - 11.30 am

    11.30 - 6.00 pm7pm - 11pm

    C

    29%

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    Radio is very popular with the sec D/E market due to its cheap cost. Radios are now available at

    prices below Rs.50 which make it very affordable. While the sec A, B have a wider variety of

    entertainment available to them radio is not widely used. However with new players entering the market

    and providing them with the content they want the trend is now changing more people are switching on

    their radio sets even in these categories, specially the teenagers !

    When an advertiser places an advertisement he has to make sure that his target audiences are met

    through this medium. Various shows are held by the radio stations. In order to meet the requirements of

    its listeners and its corporate audiences.

    As the 7.30 to 11 slot is the most important slot because many listeners are tuned in the shows

    are generally family oriented as everyone mostly listens to them and news programs on government

    owned stations. on the other and the 11-2 slot has the women segment listening while the nights are more

    concentrated on teens. giving the advertisers a vast array to meet their specific target markets.

    Based on these findings most of the radio stations have categorized their shows and

    advertisement rates to meet the needs of its audiences which can be seen in the various positions of the

    stations. For marketers it then becomes necessary to identify the audience they want to target and

    respectively book their airtime so as to reach the right audience with the right mix at the right time

    =

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    All India Radio

    A.I.R, which is a national service planned, developed and operated by the Ministry of

    Information & Broadcasting under the Government of India. Sound broadcasting started in India in 1927

    with the proliferation of two privately owned transmitters in Bombay and Calcutta. It was changed to All

    India Radio in 1936 and it came to be known as Akashwani since 1957 to inform, educate an