relay online fundraising fy2009. enhancements available now! 7/31/2008

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Relay Online Fundraising FY2009

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Page 1: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Relay Online Fundraising FY2009

Page 2: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

EnhancementsAvailable Now! 7/31/2008

Page 3: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Friendlier Web Address!

• www.RelayForLife.org/eventnameca

Page 4: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Team Page Roster

• Fundraising totals next to each team member

• Team gifts displayed as separate line item

• Icon indicating captain/ co-captain(s)

Page 5: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Email Notifications

• Enhanced existing notifications• Now multiple admins can be notified for:

• Objectionable Content notification• Personal Page Update notification

• Team captain gift notification:• Differentiates a team gift vs. a personal gift

• New notifications for Event Managers• When a new team has been created• When someone signs up for a certain registration type

(e.g. Survivor, Team Member, National team)

Page 6: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Event Management Center – Web page editor

• Advanced HTML code entered will not be stripped out! (can put in video, other web code, google maps)

• Disable WYSIWYG option

• Font choices

• Personalization & Conditionals (limited)

• Simplified: image upload, adding/removing hyperlinks, table editing

Page 7: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Event Management Center - Schedule Coaching Emails

• Set up and save email audience for later

• Send immediately OR schedule with date/time

• Fewer “send” steps

Page 8: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Event Management Center – Email Group Management

• Ability to view members of a group

• Ability to modify name and email address

• Add and remove members of a group• One at a time OR mass

Page 9: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Team Size Maximum

• Set team member size limit

• On-screen indication of “full” teams

• Notification email to admin and team captain that team has reached capacity

• Team reports will include: • current team size• team creation date and time

Page 10: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Failed Gift Autoresponder

• For Recurring Gifts (e.g. gifts scheduled every month)

• When payment fails (e.g. credit card expires), autoresponder sent

• Autoresponder links to Gift Service Center• Donor can easily update their credit card information

Page 11: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

PLAXO

• Online Address book import into Participant Center

• Simple steps

• No file preparation

• Quickly upload all major email system address books

Page 12: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Available for October!• Greeting Page Modifications:

• Flash Banner design

• Sign In box location/design

• Division Area section in top navigation bar

• Refreshed Sign Up/Donate buttons

• Refreshed dynamic scroll

Page 13: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Available for October!

• Greeting Page Modifications Continued:

• Team Captain announcement area• Purple background only on left navigation bar• Image/video editable at local event manager level• You Tube video

Page 14: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Available for October!

• Sign Up Process

• Sign Up Landing Page

• National Partners:• National Corporate Teams• National Non-Corporate Teams

• CA Teams listed in drop down

Page 15: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

• Sign Up Process Continued:• More user-friendly help suggestions

• “My Reason to Relay” question with updated response options

Available for October!

Page 16: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

• More…

• 1 College and 1 Community template per Division• College blueprint = youth-oriented text and images

• Participant Center:• Tip of the week/month • Tips differ for each participant depending on what actions

they have completed

Available for October!

Page 17: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Available for October!

• More…• New eCards, including animated!

• Local “Contact Us” page on every event site

Page 18: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Available for October!

Offline Printable Donation Form

• New Local ACS Office address fields

• Address fields dynamically pulled into .pdf form

Page 19: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Future Enhancements

Coming this winter

Page 20: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Rich Text Page Formatting

• For Participant Personal Pages, Team Pages,

and Company Pages

• Text formatting supported includes:• Bold, italic, font color, background color• Aligned left, right, center,• Bulleted or numbered,• Indented or outdented,• Web-safe fonts type and sizes

Page 21: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Email Bounce Notification

• For participants sending email via the participant center

• If bounced, participant receives details on who and why

Page 22: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Event Management Center – Deleting Participants

• Complete “removal”, instead of just inactivating

• Ability to make a team member an individual participant

Page 23: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Event Management Center – Demoting Co-Captains

• Ability to demote co-captains back to regular team members

• Team Captains able to demote co-captains through the Participant Center

Page 24: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Event Management Center – Search by donor

• Search for gift by:• donor name• transaction code• date range• amount range• “gifts made on behalf of” fields (first name, last name)

Page 25: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Event Management Center – Constituent Profile Access

• Ability to search and view constituent record

• Can edit:• First Name, Middle Name, Last Name• Email address, mailing address, phone number• Opt in/opt out of emails• Registration form responses-tshirt size, survivor status

• Participants can edit these through their Participant Center!

Page 26: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Coaching Email – Do Not Mail Groups

• When creating email audience, can select specific group(s) to exclude

• “Do Not Mail” group(s) dynamically refresh at send time

• Example, recruitment email sent to all past participants and exclude current year online participants.

Page 27: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Future Enhancements…

Coming Spring 2009

Page 28: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Previous and Next Buttons

• Switch placement of previous and next buttons

• Consistent to web standards

• More intuitive

Page 29: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Reports – Date Range

• Reports: Event performance, team performance, participant performance

• Can limit output with specific date range

Page 30: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Usability Testing

• Interested in participating????

• Consistent to web standards

• More intuitive

Page 31: Relay Online Fundraising FY2009. Enhancements Available Now! 7/31/2008

Got other ideas?

• Take the 2008 Online survey: http://events.cancer.org/rflonline

• Thank you!