sap packaged solution customer presentation

Machine Record

SAP for Industrial Machinery & Components

Machine Record

Technology & Product Offering

Machine Record

SAP AG 2005 Industrial Machinery & Components Industry / 3

Today Tomorrow

?

Single Point of Entry for the entire Life-Cycle


Information flood over a machine life-cycle

End-to-End Machine Life-Cycle

Service ContractService RequestsWarranty

Quotation Sales Order

BOM Production Planning

Shipping Outbound delivery Assemby

Manufact. Excecution As-built Equipment

BusinessDocuments

OfficeDocuments

CAD

Machine: as-sold as-built as-maintained

WWW

Mail

Fax


Machine Information in Your Business

End-to-EndMachine

Life-Cycle

Manufacturer Operator

MachineRecord

A Machine Record is the collection of all specific information - structured and unstructured - of an

individual machine throughout its entire Life-Cycle

Redundancy free

Structured Electronic Record

Secure and Fast Access

Across System Boundaries

SAP and Non-SAP

Dynamic Integration

Cross Business Processes

Collaborative

Beyond company boundaries


Business STRATEGY

Machine Record – Your Business Enabler

Goals & Benefits using a Machine Record

Business

Enabler

Business STRATEGY

Ability to EXECUTE

Using a Machine Record enables your people focusing on their business

Fast Access to Relevant Information Increase Workplace Efficiency

Reduced Response Time for Customer Requests

Redundancy-Free Information Storage Improve Data Quality / 100% reliability

Efficient usage of resources

Accelerated Business Process ExecutionGuided Process Automation

Advanced Time-to-Execution

Improve document security and integritySecure sensitive information

Limit access to authorized personnel only

Decrease of Cost for InformationLower expenses for office material

Controlled Distribution, Updating, Archiving


Business STRATEGY

Machine Record – Your Business Enabler

Platform Approach of Machine Record

Business

Enabler

Business STRATEGY

Ability to EXECUTE

Secures your Investment enabling to adapt to your changing business needs

Provide the business integration platform Integrates Information across system boundaries

Open for SAP and non-SAP applications and content

Goes beyond just document management Integrates existing DMS and other content servers

Brings document into process context

Bundles Information with Process FunctionsProvides contextual Business Intelligence

Integrates Web-Content and -Services

Manages Related Business TransactionsEmbeds machine related functionality

Visualizes under formal structure of a machine

Flexibility to adapt and extendBroad usage of Records Management capabilities

Integrate existing services, also from 3rd party


Traditional UI End-to-End Machine Life-Cycle

Single Point of Entry for the entire Life-Cycle

From ‘Traditional UI’to a Machine Record


Machine Record - Structure

Manufacturing

Production Order

Bill of Delivery

As-Built Structure

Production Documents

Service

As-Maintained Struct.

Service Contract

Service Notification

Service Order

Service Case

Remote Diagnostic

Service Plan

Service Documents

Machine Fact Sheet

Equipment

Material Master

Reporting (BI)

Technical Drawing - DMS

Machine Record

Customer

Attributes

Sales Record

Sales Order

Quotation

As-sold Structure

Attributes

SalesEngineer

Service CenterRepresentative

Engineer

ServiceTechnician

Machine Record

Tracks record of all …

Structured Information• Business Documents• Master Data• Equipment Structures• …

Unstructured Information• Office Documents• Scanned Correspondence• Mail Communication• …

… along the business process


MachineSales Cycle

Release forManufacturing

ProcessServiceRequest

TechnicalVerification

Trigger and Plan Service

MachineManufacturing

SupplyChain Logistic

ReceiveMachine Issue

ProvideService

The Machine Record supports the Business Process

SalesEngineer

Service CenterRepresentative

Engineer

ServiceTechnician

A Machine Record … ?


Machine Record - Structure


Machine Record – Header Attributes


Machine Record – Document Viewer


Machine Record – BI-Integration


Sales Record - Structure


Case Management – Service Case

Machine Record

Technology & Product Offering

Machine Record


SAP Records Management as a Construction Set

SAP Records Management includes components and tools used for the Machine Record and helps you to set up your individual

Machine Record - addressing your business needs.

SAP Records Management offers a set of business services to manage your business processes

• (i.e. Document Management, Workflow / Process Management, (Cross-System) integration of documents and applications)

Machine Record, …

SAP Records Management

Sales Record

Quotations

Sales Order

As-Sold Structure

Machine Record

Equipment

Material Master

Reporting (BI)

Technical Drawing DMS

Customer

Manufacturing

Production Order

Bill of Delivery

As-Built Structure


Service


Service Contract


Service Order

Service Case

Remote Diagnostic

Service Plan

Service Documents

Machine Fact Sheet


The SAP Records Management Framework

Service Provider Examples

SAP Records Management Framework

BusinessObject

NotesTransaction URLOffice

DocumentArchive

LinkRecord

MachineRecordMachineRecord

Case

Engineering Change Record

ProjectRecord

PersonalRecord

SAP Records Management Interfaces

The Machine Record is built on the ‘SAP Records Management Framework’ which is part of WAS available

in Standard ERP


Content of the Consulting Service - Deliverables

Introduction of the Machine Record with SAP Recordsmanagement (RM)

The Consulting Service will cover the implementation of a prototype for the Machine Record along the processes for the following application areas and SAP Objects:

Sales Record

Quotations

Sales Order

As-Sold Structure

Machine Record

Equipment

Material Master

Reporting (BI)

Technical Drawing DMS

Customer

Manufacturing

Production Order

Bill of Delivery

As-Built Structure


Service


Service Contract


Service Order

Service Case

Remote Diagnostic

Service Plan

Service Documents

Machine Fact Sheet

Sales (Business Partner, Quotation, Sales Order, Outbound Delivery, Billing Document and Order Bom)

Manufacturing (Material, Production Order, Inspection Plan & Lot, Purchase Contract & Order

Service (Equipment, Service Contract, Service Plan, Service Notification and Service Order)

Archive Link (Quotation and Sales Order)

With the help of the standard service provider, Office Documents (Word, Excel, Powerpoint) can be integrated in the machine record


Concept Machine Record

Easy entry into SAP‘s Machine Record concept based on SAP Records-management

The consulting solution will implement the core SAP objects for Machine Records

Limited scope of implementation will support fast implementation of solution at low costs

The prototype will enable customer to finalize the requirements for Go-live

Prototype Machine Record

Offer of Scoped Consulting Pack

1-day Scoping Workshop

Customer Visit

Fixed- price Component

<= 15 days


Your SAP Records Management Solution

Your solution will be tailor-made

SAP provides the standard toolbox for your project

Built to offer highest flexibility with minimum configuration (customizing) efforts

Relies on an open infrastructure that allows you to realize extensions in an implementation without modifications

Your business processes are optimized with Business Workflow, circulars and cases while they are tracked

SAP offers Machine Record as a packaged solution you can build on

END

SAP for Industrial Machinery & Components

sap packaged solution customer presentation

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machine record biintegration