skycasters gsa capabilities statement

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skycasters 1520 south arlington street akron, ohio 44306 p ( 330 ) 785-2100/ ( 800 ) 268-8653 f ( 330 ) 785-9604 gsa@skycasters.com www.skycasters.com Skycasters is the leader in broadband satellite Internet solutions for agencies and organizations that need more than traditional terrestrial landlines. Our entire infrastructure—from teleports and hubs to the Network Operations Center (NOC)—is business-grade and company-owned. Even the equipment at your location is business-grade. It’s specifically designed to meet the unique challenges of first responders, homeland security, public safety officials and the like—no matter how demanding the conditions. The end result is maximum reliability from a system that performs the way you need it to. It’s good to know we also offer 24/7 tech support, and that all of your questions are handled in-house by experts who can resolve any issue that may arise. Performance: CIR, Latency, Jitter Performance may be the single most important factor to consider when comparing satellite Internet solutions. Instead of “up to” speeds, Skycasters guarantees a Committed Information Rate (CIR) with low-latency, low-jitter transmission. Because our connection is direct to the U.S. Internet backbone, there are fewer points of potential failure or congestion. Coverage Our extensive satellite footprint covers all of North America, Central America, and the Caribbean. We can provide this coverage because we own bandwidth on three sought-after geostationary satellites: G-28, T11N, and AMC-1/SES-3. Our Company Formed in early 2001, Skycasters provides satellite Internet, data, and VPN services powered by the award-winning iDirect VSAT platform developed by VSAT Systems. We have thousands of government, non-profit, educational, and commercial customers throughout North and Central America, but only one mission: To continue as America’s premier, full-service, business-grade, satellite ISP—and to offer the most highly engineered and supported satellite Internet and data services available. Areas of Expertise Fixed (stationary) broadband satellite Internet connection Disaster response Special plans for first responders Mobile/portable solutions MST Mobile Satellite Trailer, which sets up in under 10 minutes, creating emergency communications with enough bandwidth to operate VoIP and video SkyPortable (flyaway) systems Narrowband/SCADA solutions EAS CAP/IPAWS connectivity Telemedicine Continuity of Operations (COOP)/backup Internet Virtual Private Networks (VPN) Portable satellite Internet equipment rentals Data center co-location Custom solutions: Private Networks, Video Streaming, Multicast Transmission, Remote Command & Control Skycasters Capabilities Statement

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Page 1: Skycasters GSA Capabilities Statement

skycasters • 1520 south arlington street • akron, ohio 44306 p (330) 785-2100/(800) 268-8653 • f (330) 785-9604

[email protected] • www.skycasters.com

Skycasters is the leader in broadband satellite Internet solutions for agencies and organizations that need more than traditional terrestrial landlines. Our entire infrastructure—from teleports and hubs to the Network Operations Center (NOC)—is business-grade and company-owned. Even the equipment at your location is business-grade. It’s specifically designed to meet the unique challenges of first responders, homeland security, public safety officials and the like—no matter how demanding the conditions. The end result is maximum reliability from a system that performs the way you need it to. It’s good to know we also offer 24/7 tech support, and that all of your questions are handled in-house by experts who can resolve any issue that may arise.

Performance: CIR, Latency, JitterPerformance may be the single most important factor to consider when comparing satellite Internet solutions. Instead of “up to” speeds, Skycasters guarantees a Committed Information Rate (CIR) with low-latency, low-jitter transmission. Because our connection is direct to the U.S. Internet backbone, there are fewer points of potential failure or congestion.

CoverageOur extensive satellite footprint covers all of North America, Central America, and the Caribbean. We can provide this coverage because we own bandwidth on three sought-after geostationary satellites: G-28, T11N, and AMC-1/SES-3.

Our Company Formed in early 2001, Skycasters provides satellite Internet, data, and VPN services powered by the award-winning iDirect VSAT platform developed by VSAT Systems. We have thousands of government, non-profit, educational, and commercial customers throughout North and Central America, but only one mission: To continue as America’s premier, full-service, business-grade, satellite ISP—and to offer the most highly engineered and supported satellite Internet and data services available.

Areas of Expertise • Fixed (stationary) broadband satellite Internet connection • Disaster response • Special plans for first responders • Mobile/portable solutions – MST Mobile Satellite Trailer, which sets up in under 10 minutes, creating emergency communications with enough bandwidth to operate VoIP and video – SkyPortable (flyaway) systems • Narrowband/SCADA solutions • EAS CAP/IPAWS connectivity • Telemedicine • Continuity of Operations (COOP)/backup Internet • Virtual Private Networks (VPN) • Portable satellite Internet equipment rentals • Data center co-location • Custom solutions: Private Networks, Video Streaming, Multicast Transmission, Remote Command & Control

Skycasters Capabilities Statement

Page 2: Skycasters GSA Capabilities Statement

skycasters • 1520 south arlington street • akron, ohio 44306 p (330) 785-2100/(800) 268-8653 • f (330) 785-9604

[email protected] • www.skycasters.com

Facilities and Equipment • 44,000 sq. ft. headquarters and teleport/Network Operations Center (NOC) located in Akron, OH • World-class data center for VPN and DMZ data co-location: a clean, secure, temperature- controlled environment with biometric security

• 10,000 sq. ft. warehouse for rapid fulfilment of orders • Advanced satellite Internet modem (indoor unit): a single-box broadband satellite Internet modem with onboard TCP optimization and QoS (Quality of Service) capabilities, router, and DNS

• Customer Premises Equipment (CPE) is managed remotely from the NOC for configuration changes, real-time monitoring, and historical reporting

• Dynamic Tx Power Control: increases transmit power when weather or atmospheric conditions dictate for fewer weather-related outages and faster recovery times

• Enforced Quality of Service (QoS) – Optional network-based QoS prioritization can also provide class-based queuing, which assigns a percentage of bandwidth to each class

– QoS can be customized on a per-client or per-remote basis

Clients Include:Army Corp of EngineersAgricultural Research Service, USDABAE Systems Land & ArmamentsBridger PipelineCalifornia Department of Fish and Game OSPRChugach Government ServiceCity of Corpus ChristiCombat K-9FEMA-Federal Emergency Management AgencyFracTech ServicesGrand Canyon SkywalkHawker Pacific AerospaceHearst Corporation

Indiana Department of Homeland Security (DHS)Indiana Office of TechnologyKentucky Department of Public HealthKu SatellitesMarshall County Emergency ManagementMississippi Band of Choctaw IndiansPPL Montana, LLCRaytheon Technical ServicesU.S. Fish & Wildlife ServiceUCLA Institute of GeophysicsWhatcom County SheriffWilliston Basin Interstate Pipeline CompanyXTO Energy

satellite internet

Company Information: NAICS: 334220, 334290, 336214, 517410, 518210, 519130CAGE #1VZ18DUNS #039056325EIN 34-1953658 GSA Contract #GS-35F-0568XCertified: Small Business Corporate Status: LLC

GS-35F-0568X

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