Challenge the future

DelftUniversity ofTechnology

Update on social media and webcare TU DelftKarlijn de Wit en Rob Speekenbrink, directie communication TU Delft

>65% of the Dutch at age 13+ uses social media on a daily bases

Facebook, Twitter, LinkedIn and Youtube are most popular

Most organisations use social media

Since februari 2011over 30.000 likes

1 post per day100% English

61% international

Since 2009>25.000 followers @TUDelft

7.500 followers @DelftUniversityNumber of tweets depends on news

LinkedIn

TU Delft company page>18.000 followers

TU Delft university page >83.000for potentials

TU DelftAlumni group >22.000

Youtube

Since 2006>2500 followers

798 video’s1.790819 views

TU Delft is online

Webcare / Online service and helpdesk

10 studentsFrom 9 AM until midnightresponse within the hourAnswer all (!) questions

Monitoring

Intervention

Influencing

Rob SpeekenbrinkConsultant Online Media

@RobSpeekenbrink+316-81834114

Karlijn de WitMarketer

@dewitk+316-38829157