tdm materi q2

PT. TUNAS DWIPA MATRA OPERATIONAL MEETING - 2015

2015

MD

MEETING - Aug

Q2 vs Q3 2015

ECONOMIC CONDITION 2015

Bappeda Provinsi Lampung 2015

a. Terdiri dari 2 segmen:1. Segmen I : Terbanggi besar – Batas Sumsel, sepanjang : 100 km.2. Segmen II : Bakauheni – Terbanggi besar sepanjang : 139 Km, meliputi

tiga ruas, yaitu:• Bakauheni - Babatan = 54,15 km• Babatan - Tegineneng= 46,50 km• Tegineneng - Terbanggi Besar= 38,35 km.

b. DATA TEKNISLebar Lajur Lalu Lintas : 3,60 mLebar Bahu Luar : 3,00 mLebar Bahu Dalam : 1,50 mLebar Median Tengah : 5,50 mJumlah Jalur (Awal) : 2 x 2 lajurJumlah Jalur (Final) : 2 x 3 lajurKecepatan Rencana : 100 km/jam

PERCEPATAN PEMBEBASAN LAHAN DAN PEMBANGUNAN JALAN TOL

5PT. TUNAS DWIPA MATRA OPERATIONAL MEETING - 2015

3 Jam100 km/jam

Groundbreaking TOL Lampung 30 April 2015

Market information

Total Anggaran 4 T

ISU SENTRAL DAN MAKRO EKONOMIPROVINSI LAMPUNG

PRODUKSI2013

KOPI 133.252 ton Terbesar 1 Terbesar 1 22,63% Produksi Nasional

PADI 3.218.232 ton Terbesar 3 Terbesar 7

JAGUNG 1.725.727 ton Terbesar 1 Terbesar 3

UBI KAYU 9.633.560 ton Terbesar 1 Terbesar 1

SAPI POTONG 834.154 ekor Terbesar 1 Terbesar 5 Pemasok Terbesar Sumatera dan

Jabotabek TEBU 40.203 ton Terbesar 1 Terbesar 2 25,19% Produksi

Nasional LADA 23.809 ton Terbesar 2 Terbesar 2 25,4% Produksi

Nasional

KETERANGAN KOMODITAS DAYA SAING TINGKAT SUMATERA

DAYA SAING TINGKAT NASIONAL

S u m b e r : D a t a b a s e K e m e n t e r i a n P e r t a n i a n , 2 0 1 4 ( d a t a d i o l a h )

MEMPERTAHANKAN SWASEMBADA PADI DALAM RANGKA MENDUKUNG TARGET NASIONAL SURPLUS 10 JUTA TON (TARGET PRODUKSI LAMPUNG 2014 : 3.218.232 TON GKG, KONTRIBUSI 4,54% TERHADAP NASIONAL)

KOMODITAS UNGGULAN PROVINSI LAMPUNG

7


Commodity Price Trend

Contr. 32% Contr. 25%

Contr. 16% Contr. 12%

Price in Q1 2015< Q1 2014

Price in Q1 2015< Q1 2014


Commodity Price Trend

Contr. 5% Contr. 3%

Contr. 2% Contr. 2%

Price in S1 2015< S1 2014

Price in S1 2015< S1 2014Price in S1 2015< S1 2014


Market information

Sumber : Tribun Lampung, Sabtu 04 Juli 2014


Market information

PROGRAM UNGGULAN PEMERINTAH LAMPUNG DAN KABUPATEN/KOTA

Panen RayaPanen Raya

Rendeng

Gaduh

Perbaikan 14 Irigasi

Hand tractor dan Pompa air

Merubah Peraturan Gubernur tentang pengairan

Bappeda Provinsi Lampung 2015

NO. JENIS DANA/KEWENANGAN PAGU (Rp)1 APBN 7,412,196,665,000 - Dekonsentrasi 260,659,567,000

- Tugas Pembantuan 348,489,738,000

- Kantor Daerah/Kantor Pusat 6,793,887,360,000

- Urusan Bersama 9,160,000,000 2 APBD PROVINSI 4,677,788,947,838 3 APBD KAB / KOTA 17,560,624,403,172

JUMLAH 29,650,610,016,010

KEMAMPUAN FISKAL PROVINSI LAMPUNG

TAHUN 2015

NO KABUPATEN/KOTA BL % BTL % TOTAL BELANJA1 - Kab. Lampung Tengah 711,150,663,649 30.55 1,616,464,048,834 69.45 2,327,614,712,483 2 - Kota Bandar Lampung 1,022,339,340,199 47.79 1,116,985,128,666 52.21 2,139,324,468,865 3 - Kab. Lampung Timur 555,092,780,000 32.15 1,171,391,349,813 67.85 1,726,484,129,813 4 - Kab. Lampung Selatan 722,695,127,800 43.50 938,631,671,900 56.50 1,661,326,799,700 5 - Kab. Lampung Utara 474,619,647,612 39.52 726,244,188,733 60.48 1,200,863,836,345 6 - Kab. Tanggamus 547,858,987,917 46.47 631,075,846,042 53.53 1,178,934,833,958 7 - Kab. Pesawaran 434,450,122,600 44.13 549,938,020,624 55.87 984,388,143,224 8 - Kab. Pringsewu 368,922,213,480 37.58 612,703,915,120 62.42 981,626,128,600 9 - Kab. Way Kanan 438,703,762,785 45.29 529,997,601,130 54.71 968,701,363,915

10 - Kab. Tulang Bawang 517,283,180,000 56.29 401,692,332,204 43.71 918,975,512,204 11 - Kab. Lampung Barat 385,136,838,500 46.49 443,294,717,729 53.51 828,431,556,229 12 - Kota Metro 392,655,399,823 52.16 360,130,098,702 47.84 752,785,498,525 13 - Kab. Tulang Bawang Barat 408,600,346,440 55.70 324,969,124,828 44.30 733,569,471,268 14 - Kab. Mesuji 461,985,238,500 65.16 246,986,199,622 34.84 708,971,438,122 15 - Kab. Pesisir Barat 224,039,657,791 49.94 224,586,852,129 50.06 448,626,509,920 PROVINSI 2,038,220,350,000 43.57 2,639,568,597,838 56.43 4,677,788,947,838

T O T A L 9,703,753,657,096 43.64 12,534,659,693,914 56.36 22,238,413,351,009

Growth 10%


Trend Market R2 & Marketshare (by Polreg)

Average 2010

Average 2011

Average 2012

Average 2013

Average 2014

Jan-15 Feb-15 Mar-15 Apr-15 Mei-15 Jun-15 YTD 20150.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

-

5,000

10,000

15,000

20,000

25,000

47.3%49.5%

55.2%

63.4%66.0% 67.6%

72.9%

62.9%

73.6% 73.2% 74.7%71.0%

37.8% 37.6%34.9%

28.2%26.4%

28.9%

21.0%

30.7%

22.3% 23.9% 23.0%25.0%

10.Trend Market & Marketshare (by Polreg)

Market M.S Honda M.S Yamaha


Marketshare by District YTD Juni

BANDAR LAMPUNG LAMPUNG TENGAH LAMPUNG SELATAN

LAMPUNG TIMUR TULANG BAWANG LAMPUNG UTARA

59.2%32.5%

3.3%5.0%

68.6%

27.9%

1.4%2.1%

H MS Y MS S MS O MS

Dev : 9,4%

Gap : 40,7%

64.1%

26.6%

5.5%3.8%

70.2%

27.1%

0.8%1.9%

H MS Y MS S MS O MS

Gap : 43,1%

Dev : 6,1%

56.7%35.2%

3.1%5.0%

65.4%

30.2%

1.6%2.8%

H MS Y MS S MS O MS

Gap : 35,2%

Dev : 8,7%

68.2%

24.5%

3.0%4.3%

78.4%

18.8%

0.6%2.2%

H MS Y MS S MS O MS

Gap : 59,6%

Dev : 10,2%

66.2%

23.4%

5.5%4.9%

78.3%

18.9%

0.5%2.2%

H MS Y MS S MS O MS

Gap : 59,4%

Dev : 12,1%

52.5%31.4%

7.8%8.3%

69.0%

24.8%

0.9%5.3%

H MS Y MS S MS O MS

Gap : 44,2% Dev :

16,5%

Note: Click District to view Trend


Marketshare by District YTD Juni

WAY KANAN LAMPUNG BARAT PESAWARAN

TUBA BARAT PRINGEWU TANGGAMUS

45.9%

28.9%

18.3%

6.9%

64.5%

20.8%

3.2%

11.6%

H MS Y MS S MS O MS

Gap : 43,7

%Dev : 18,6

%

54.3%30.7%

6.2%8.8%

64.7%

28.0%

2.3%5.0%

H MS Y MS S MS O MS

Gap : 36,7% Dev :

10,4%

66.0%

22.5%

5.1%6.4%

76.0%

17.2%

2.2%4.6%

H MS Y MS S MS O MS

Gap : 58,8 % Dev :

10,0%

65.6%

19.7%

8.9%5.8%

79.8%

15.9%

1.7%2.6%

H MS Y MS S MS O MS

Gap : 63,9

%Dev : 14,2

%

66.6%

25.4%

2.5%5.5%

76.0%

19.5%

1.3%3.2%

H MS Y MS S MS O MS

Gap : 56,5%

Dev : 9,4%

52.8%39.8%

2.2%5.2%

63.7%

32.7%

1.1%2.5%

H MS Y MS S MS O MS

Gap : 31,0% Dev :

10,9%

Note: Click District to view Trend

17PT. TUNAS DWIPA MATRA OPERATIONAL MEETING - 2015 17

Kab. Tulang bawang

Kab. Way kanan

Kab. Lampung Tengah

Kab. Lampung Timur

Kab. Lampung Selatan

Kab. Tanggamus

Kab. Lampung Utara

Kodya MetroKab. Lampung Barat

Kab. Mesuji

Kab. Tulang bawang Barat

Kab Pesawaran

Kab PringsewuKodya Bandar Lampung

Lampung TengahAHASS 17

SD 321,068 SCR (PIT) 74%

SPR 49%

Lampung TimurAHASS 13

SD 294,210 SCR (PIT) 55%

SPR 42%

MetroAHASS 4

SD 69,161 SCR (PIT) 88%

SPR 75%

Lampung UtaraAHASS 6

SD 132,010 SCR (PIT) 68%

SPR 52%

WaykananAHASS 4

SD 61,046 SCR (PIT) 80%

SPR 96%

Tulang BawangAHASS 8

SD 235,396 SCR (PIT) 52%

SPR 42%

Tulang Bawang BaratAHASS 4

SD 65,183 SCR (PIT) 90%

SPR 55%

MesujiAHASS 4

SD 82,989 SCR (PIT) 73%

SPR 56%

TanggamusAHASS 9

SD 189,542 SCR (PIT) 59%

SPR 55%

PesawaranAHASS 3

SD 61,217 SCR (PIT) 44%

SPR 48%

Bandar LampungAHASS 26

SD 688,900 SCR (PIT) 58%

SPR 48%

Lampung SelatanAHASS 12

SD 239,388 SCR (PIT) 59%

SPR 46%

Lampung BaratAHASS 5

SD 81,180 SCR (PIT) 63%

SPR 59%

Service Demand, SPR, SCR

Service Demand, SCR dan SPR


: WORLD OF

AHASS


COOKris Kurnianto

S.MAdi .Chanserrio

PDCAKurniawan T

SEJulnardo

SEJaya Sitepu

SEEko Hermawan

SEFriskylianda

PQM & WCL

Basuki

Training 1

Syarifudin

Training 2

Arum Binang

Struture Organisasi TSD PT. TDM

Staff

Agustoni

Staff

Dewii

Staff

Linda


SWOT ANALYSIS – STRENGTH vs OPPORTUNITIES

STRENGTH

1. Largest Channel coverage (include S.V Car, MC, Non Car & MC)2. Honda Motorcycle's image 3. Market Leader4. Strong image For AHASS5. Strong People Competency in AHASS6. CSL >4,007. Implementation ACS8. Original HGP in AHASS9. Complete facilities for customers in AHASS

1. General Pilkada election regional Lampung 2015

2. coffee, palm oil, and black pepper price issues

3. More investment on infrastructure 2015

4. Government spending focus on education, agriculture and health care service

5. Icrease economic condition (TOL highway construction)

6. Lost Service Demand (SD 50%)7. New Product

1. Optimization UE from Group Customers (Focus government agencies)

2. Maximizing UE from areas that have not been covered by AHASS (S.V Car, MC & Non car/MC)

3. Create programs to AHASS in coffee producing areas, palm oil & Black pepper

4. AHASS facilities campaigns for new customers synergy With Sales Department (New Product)

5. HGP Promotion synergy with Part Department for older customers & New Customers AHASS

6. AHASS ATL Promotion (online & not online)7. AHASS BTL Promotion synergy with Sales Dep.

OPPORTUNITIES STRATEGY


SWOT ANALYSIS – STRENGTH vs THREAT

STRENGTH1. Largest Channel coverage (include S.V Car, MC, Non Car & MC)

2. Honda Motorcycle's image 3. Market Leader4. Strong image For AHASS5. Strong People Competency in AHASS6. CSL >4,007. Implementation ACS8. Original HGP in AHASS9. Complete facilities for customers in AHASS

1. General workshop can service Prodduct PGM-FI

2. Low Pricing Competitor (General Workshop)

3. Increasing Sparepart non HGP in the market

4. Hight customers expectation in AHASS

5. lower commodity prices in some areas

6. Prediction of droughts in the region (Lamsel,Lamtim)

THREAT

1. Campaign Tools Facility & Competency Mechanic in AHASS

2. Campaign AHASS advantages compared with general workshop

3. BTL activities in the area that commodity prices down

4. Campaign HGP advantages compared with Non HGP synergy with Part dep.

5. Enhance human resource capabilities in AHASS (TTL,Mobile Training,etc)

STRATEGY


SWOT ANALYSIS – WEAKNESS vs OPPORTUNITIES

WEAKNESS1. 25 % AHASS Score Area < 702. The new service engineer (50% new)3. The area that has not been covered by AHASS4. Unstandarized Honda Networks’ IT infrastructures 5. Unstandard remuneration system6. Facilities and Promotions media are not fully utilized (H23)7. Mechanics there are not training level 18. PQM Quality not maximal

1. Increase Score A.reA All AHASS min 702. making guide modul to be a service engineer3. Implementing retention and caring program to

keep Honda Customer by relating to after sales service.

4. Maximizing UE from areas that have not been covered by AHASS (S.V Car, MC & Non car/MC)

5. Enhancing Service intelligent by combaining market information, customer information and survey result for decision making and early warning system.

6. create a system that can be used for all conditions AHASS

7. AHASS Recruitment & remuneration system standardization to upgrade employee competence.

8. ATL Activity

1. General Pilkada election regional Lampung 2015

2. coffee, palm oil, and black pepper price issues

3. More investment on infrastructure 2015

4. Government spending focus on education, agriculture and health care service

5. Icrease economic condition (TOL highway construction)

6. Lost Service Demand (SD 50%)7. New Product

OPPORTUNITIES STRATEGY


SWOT ANALYSIS – WEAKNESS vs THREAT

WEAKNESS

THREAT

1. 25 % AHASS Score Area < 702. The new service engineer (50% new)3. The area that has not been covered by AHASS4. Unstandarized Honda Networks’ IT infrastructures 5. Unstandard remuneration system6. Facilities and Promotions media are not fully utilized (H23)7. Mechanics there are not training level 18. PQM Quality not maximal

1. General workshop can service Prodduct PGM-FI

2. Low Pricing Competitor (General Workshop)

3. Increasing Sparepart non HGP in the market

4. Hight customers expectation in AHASS

5. lower commodity prices in some areas

6. Prediction of droughts in the region (Lamsel,Lamtim)

1. Increase Score A.reA All AHASS min 752. standardize the price of services based on

an assessment A.rea AHASS3. optimizing spare parts fulfillment in AHASS4. ATL Activity5. Create a special team to improve service

and complaints in AHASS (Synergy with HC3 Dep)

6. Improvement of the quality claim and PQM

STRATEGY


Q2 Q3


No OutletMaster Jan-Jun

AchOutlook Jul - Dec

Plan 2015 Plan Act Pros Renov Opr Legal Total1 AHASS 118 116 115 99% 2 1 32 Pos Service 30 26 28 108% 3 33 SV M/C 6 6 12 200% 04 SV Car 1 1 1 100% 05 SV Non M/C or Car 1 1 12 1200% 2 2

Situation Analyze Problem Identification Corrective Action Due

Date PIC

Achivement Number Of

AHASS act(99%) <

Plan (100%)

From 116 AHASS the operational targets, the actual condition of the new 115 AHASS, due to the constraints of the opening of one of AHASS are not in accordance with the plan (AHASS BCA) is constrained because of the Budget problems .

Optimizing the minimum standards that can AHASS can be operational, the stage is now the administrative process to AHM

Aug Julnardo

Data AHASS Baru

Nama AHASS / No AHASS

Bangun Centra Abadi

Alamat Jalan Lintas Timur, Banjar Margo

Kota Banjar Margo

Kecamatan/Kabupaten Tulang Bawang

Status (H1-2-3) H123

Bengkel umum\non NON

Tanggal diangkat Juli 2015

Number Of OUTLET 2015

Analisa penambahan AHASS Baru ( Bangun Centra Abadi) di MD PT TUNAS DWIPA MATRA

Parameter Tulang Bawang(Juni 2015)

Setelah ada H123 baru

SCR PIT 52 57

SCR Mech. 31 34

SPR 40 41

Checking Item Tulang Bawang Bangun Centra Abadi

Ave H2 Prod 7645 unit/month 350 unit / Bulan

Aver Mech. Prod 9,1 unit/day/mech

4 unit/day/mech

Number of mech 33 person 3 person

Exterior 6 ada, 3 banner berangka

Ada

Interior Ada Ada

BTW /reason mengangkat H123

- Pendapatan masyarakat yaitu petani dan pedagang. - Pembukaan AHASS untuk mengcover wilayah Banjar Margo, Tulang Bawang- SPR < 45- Pemilik mempunyai AHASS H123 (Trio Kencana Abadi) di Bandar Lampung

Data AHASS Baru

Nama AHASS / No AHASS Bangun Centra Abadi

Alamat Jalan Lintas Timur, Banjar Margo

Kota Banjar Margo

Kecamatan/Kabupaten Tulang Bawang

Status (H1-2-3) H123

Bengkel umum\non NON

Tanggal diangkat Juli 2015

Lampung Motor IV

Bangun Centra Abadi

Lampung Motor 1

TDM Tulang Bawang Tunas Sarana Motor


Plan Outlet – Outlook 2015

Kab. Tulang bawang

Kab. Way kanan

Kab. Lampung Tengah

Kab. Lampung Timur

Kab. Lampung Selatan

Kab. Tanggamus

Kab. Lampung Utara

Kodya MetroKab. Lampung Barat

Kab. Mesuji

Kab. Tulang bawang Barat

Kab Pesawaran

Kab PringsewuKodya Bandar Lampung

AHASS TDM Tirtayasa

AHASS TDM Sidorejo

AHASS Bangun Central Abadi

Plan Outlet Jmlh AlamatAHASS Bangun central Abadi 1 JL. Lintas Timur, Banjar MargoAHASS TDM Sidorejo 1 Ps. Sidorejo, Lampung TimurAHASS TDM Tirtayasa 1 JL. Tirtayasa, Tanjung Karang Timur, bandar LampungPos Service AHASS HSO Yukum 1 Raman Utara, lamtimPos Service AHASS TDM Antasari 1 Sukabumi, Bandar LampungPos Service AHASS Rona Motor 1 Tridatu, lampung TimurSV Non M/C or Car AHASS SKM 1 Suoh, Lampung BaratSV Non M/C or Car AHASS Motocare 1 Metro Selatan, Metro

Pos HSO Rona

Pos TDM Antasari

Pos Service HSO Yukum

SV non m/c or Car motocare

SV non m/c or Car SKM


Outlook UE 2015

No Unit EntryMaster Jan-Jun

AchOutlook % Outlook

Plan 2015 Plan Act Jan - Dec to MP

Unit Entry Total 1,208,400 576,050 584,092 101%

1,193,563 99%

1 AHASS 1,145,691 547,743 549,894 100% 1,119,894 97%

2 Pos Service 44,413 20,783 28,545 137% 58,545 147%

3 SV M/C 14,308 7,108 4,574 64% 10,574 116%

4 SV Car 2,128 16 8 50% 2,408 113%

5 SV Non M/C or Car 1,860 400 1,071 268% 2,142 114%


Jun-14 Jan'15 Feb'15 Mar'15 Apr'15 Mei'15 Juni'15 88.914 97.016 93.442 94.379 95.964 99.561 103.730 88.000 91.912 91.648 94.041 95.726 98.143 104.580 8,8 8,3 8,8 8,1 8,9 9,3 8,9

101% 106% 102% 100% 100% 101% 99,2%

Apr-14

Mei-14

Jun-14Jul-1

4

Agust-

14

Sep-14

Okt 2014

Nov 2014

Des'14Jan

'15

Feb'15

Mar'15

Apr'15

Mei'15

Juni'15

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

-

2.0

4.0

6.0

8.0

10.0

12.0

88,914 97,016 93,442 94,379 95,964 99,561 103,730

8.8 8.3

8.8 8.1

8.9 9.3

8.9

Unit Entry Tahun 2014 dan 2015

Aktual Target Mech Prod

Unit Entry

2013 2014 -

20,000

40,000

60,000

80,000

100,000

120,000

3.0

4.0

5.0

6.0

7.0

8.0

9.0

69,314 85,533

7.2

8.4

Unit Entry Annual95% 102%

Ket 2013 2014 Aktual 69.314 85.533 Target 73.308 83.863

Mech Prod 7,2 8,4 ACH vs Tgt 95% 102%

99,9% 101,4%101% 106% 102% 100% 100% 101% 99,2%

Sem 1 - LY Sem 1 -

100,000

200,000

300,000

400,000

500,000

600,000

700,000

5.0

5.5

6.0

6.5

7.0

7.5

8.0

8.5

9.0

484,085 584,092

8.1

8.7

YTD

Sem 1 - LY Sem 1 484.085 584.092 484.460 576.050 8,1 8,7

99,9% 101,4%

Back to top

Activity Increase UE


ACHIVEMENT UE Q1 VS Q2 ( >=100% )

UE >=100%No. Nama AHASS Kabupaten % Ach Q2

1 DAYA ANUGRAH MANDIRI ( Teluk Betung ) BANDAR LAMPUNG 267%2 BINA EKA SAHADA TRADING LAMPUNG SELATAN 208%3 LAMPUNG MOTOR II TULANG BAWANG 197%4 NUSANTARA SURYA SAKTI BANDAR LAMPUNG 186%5 LAMPUNG MOTOR III WAY KANAN 165%6 LAMPUNG MOTOR V LAMPUNG UTARA 160%7 RAJA MOTOR III WAY KANAN 160%8 TDM PAHOMAN BANDAR LAMPUNG 159%9 TRIO KENCANA ABADI BANDAR LAMPUNG 159%

10 PRIMAJAYA MOTOR III TULANG BAWANG BARAT 155%11 RAJA MOTOR II MESUJI 144%12 LAMPUNG MOTOR IV TULANG BAWANG 139%13 METAGUNA INNOVA ( MOTOCARE ) LAMPUNG TIMUR 137%14 SURYA SARI MOTOR LAMPUNG SELATAN 133%15 PERMATA MOTOR BANDAR LAMPUNG 133%16 ASTRIDO MITRA BANDAR LAMPUNG 133%17 ANUGERAH HTML MAKMUR BANDAR LAMPUNG 131%18 RAJA MOTOR WAY KANAN 130%19 SEJAHTERA HARMONI MOTOR LAMPUNG TENGAH 123%20 JUARA MOTOR MESUJI 123%21 MUNCUL JAYA ABADI BANDAR LAMPUNG 120%22 TDM ANTASARI BANDAR LAMPUNG 120%23 AKUR MOTOR 3 TANGGAMUS 119%24 SALIM MOTOR PESAWARAN 119%25 SABAR MOTOR BANDAR LAMPUNG 119%26 AKUR MOTOR TANGGAMUS 118%27 BHINNEKA MOTOR UTAMA LAMPUNG TENGAH 118%28 BINTANG KHARISMA JAYA ( GISTING ) TANGGAMUS 117%29 SALIM JAYA MOTOR II LAMPUNG TIMUR 115%30 NABILA PRATAMA MOTOR BANDAR LAMPUNG 115%31 SAUDARA MOTOR LAMPUNG TENGAH 114%32 LAMPUNG MOTOR TULANG BAWANG 113%33 SEMARANG JAYA 1 TANGGAMUS 110%34 GAJA MADA MOTOR LAMPUNG SELATAN 109%35 ISTANA MOTOR 2 LAMPUNG TENGAH 107%36 BINTANG MULIA JAYA LAMPUNG TIMUR 107%37 BINTANG KHARISMA JAYA BANDAR LAMPUNG 106%38 RONA MOTOR LAMPUNG TIMUR 105%39 ISTANA MOTOR LAMPUNG TENGAH 104%40 METRO MOTOR BANDAR LAMPUNG 104%41 TDM KOTA GAJAH LAMPUNG TENGAH 103%42 TUNAS MOTOR BANDAR LAMPUNG 102%43 TDM RADEN INTAN BANDAR LAMPUNG 102%44 SEMARANG JAYA 2 TANGGAMUS 102%45 TDM SIDOMULYO LAMPUNG SELATAN 101%46 HARUN MOTOR BANDAR LAMPUNG 101%47 ASTRIDO MOTOR BANDAR LAMPUNG 100%

TBB

PSW

LU

MSJ

TB

WK

LS

LT

TGM

LTGH

BL

0% 5% 10% 15% 20% 25% 30% 35% 40%

2%

2%

2%

4%

6%

6%

9%

9%

11%

13%

36%

Number Off AHASS

Number Off AHASS

AHASS yang berada di area / kabupaten yang tidak tergantung pada hasil komoditi seperti Karet & Sawit

Total 47 AHASS


ACHIVEMENT UE Q1 VS Q2 (<100%)

UE 95% - 100%

No. Nama AHASS Kabupaten % Ach Q2

1 SALIM JAYA MOTOR LAMPUNG TIMUR 99%

2 PUNGGUR CIKANDE MOTOR LAMPUNG TENGAH 99%

3 ANEKA MOTOR METRO RAYA 99%

4 TDM PULUNG KENCANA ( TDM TUBABA ) TULANG BAWANG BARAT 98%

5 AKUR MOTOR II TANGGAMUS 98%

6 TDM Diponegoro BANDAR LAMPUNG 97%

7 AMIN MOTOR LAMPUNG TENGAH 97%

8 MEGA JAYA MOTOR LAMPUNG TIMUR 97%

9 ABADI SAKTI LAMPUNG SELATAN 96%

10 PRATAMA MOTOR LAMPUNG TIMUR 95%

11 GRACELLA MOTOR LAMPUNG SELATAN 95%

12 ANDRI MOTOR LAMPUNG SELATAN 95%

13 JAYA MOTOR II LAMPUNG TENGAH 95%

MTR

TGM

TBB

BL

LS

LTGH

LT

0 1 2 3 4

Number off AHASS

Number off AHASS

Total 13 AHASS

PT. TUNAS DWIPA MATRA OPERATIONAL MEETING - 2015 32

ACHIVEMENT UE Q1 VS Q2 (<95%)

No. Nama AHASS Kabupaten % Ach Q2

1 BINTANG MOTOR LAMPUNG TIMUR 94%

2 JAYA MOTOR PESAWARAN 93%

3 BUDI MOTOR BANDAR LAMPUNG 92%

4 ABIMANYU MOTOR LAMPUNG BARAT 91%

5 SURYA LESTARI MOTOR LAMPUNG TENGAH 91%

6 TDM KOTA AGUNG TANGGAMUS 91%

7 UP. SMK N 2 BANDAR LAMPUNG 91%

8 KEMBAR PUTRA PESAWARAN 90%

9 TDM GADING REJO TANGGAMUS 90%

10 UBER ANUGERAH MOTOR BANDAR LAMPUNG 89%

11 BHINNEKA MOTOR METRO RAYA 89%

12 AGUNG UTAMA MOTOR METRO RAYA 87%

13 DARWIS'S MOTOR LAMPUNG TIMUR 86%

14 DAMARA MOTOR LAMPUNG BARAT 85%

15 VIRYA MOTORTULANG BAWANG BARAT 85%

16 BENO MITRA BANDAR LAMPUNG 83%

17 SURYA KENCANA MOTOR IILAMPUNG BARAT 83%

18 TDM TULANG BAWANG TULANG BAWANG 83%

19 SURYA KENCANA MOTOR LAMPUNG BARAT 82%

20 LUHOS MOTOR METRO RAYA 82%

21 HAZMY MOTOR BANDAR LAMPUNG 81%

22 TDM TANJUNG BINTANG LAMPUNG SELATAN 81%

23 PRIMA JAYA MOTORTULANG BAWANG BARAT 81%

24 TDM KALIANDA LAMPUNG SELATAN 80%

25 MIRAI MOTOR TANGGAMUS 80%

26 DAM ( Way Halim ) BANDAR LAMPUNG 78%

27 TDM KOTABUMI LAMPUNG UTARA 78%

28 DAM ( WATES ) LAMPUNG TENGAH 77%

No.z Nama AHASS Kabupaten % Ach Q2

29 HAEDAR MOTOR LAMPUNG TIMUR 77%

30 BAROKAH MOTOR MESUJI 76%

31 HSO ( Natar ) LAMPUNG SELATAN 75%

32 DAM ( TUBA ) TULANG BAWANG 73%

33 RYAN MOTOR LAMPUNG UTARA 73%

34 RAFFI MOTOR BANDAR LAMPUNG 72%

35 TDM WAY JEPARA LAMPUNG TIMUR 70%

36 DUMA MOTOR BANDAR LAMPUNG 69%

37 JAYA SAKTI MOTOR LAMPUNG UTARA 68%

38 JAYA SAKTI MOTOR 3 LAMPUNG UTARA 68%

39 PUTRA MANDIRI LAMPUNG BARAT 68%

40 TDM WAY KANAN WAY KANAN 66%

41 DIAN JAYA LAMPUNG TENGAH 64%

42 TDM SEKAMPUNG LAMPUNG TIMUR 61%

43 BHINNEKA GLORIA LAMPUNG TENGAH 57%

44 TUNAS SARANA MOTOR TULANG BAWANG 55%

45 TDM S.Pematang MESUJI 55%

46 HSO ( Yukum ) LAMPUNG TENGAH 51%

47 JAYA BAHARI TULANG BAWANG 45%

48 TDM TRIMURJO LAMPUNG TENGAH 44%

49 TDM NATAR BATUPURU LAMPUNG SELATAN 44%

50 ATHA JAYA MOTOR LAMPUNG UTARA 38%

51 PRIMA JAYA MOTOR II TULANG BAWANG 31%

52 TDM PURBOLINGGO LAMPUNG TIMUR 23%

53 TDM BAKAUHENI LAMPUNG SELATAN 23%

54 TUNAS BARU MOTOR LAMPUNG TENGAH 22%

55 TARA MOTOR LAMPUNG TENGAH 21%

WK

MSJ

PSW

TBB

MTR

TGM

LB

LS

LU

TB

LT

BL

LTGH

0% 2% 4% 6% 8% 10% 12% 14% 16%

2%

4%

4%

4%

5%

5%

9%

9%

9%

9%

11%

15%

15%

Number Off AHASS

Total 55 AHASS

Menjadi Pareto utama di Q3 untuk peningkatan UE


Dekat Rumah

Kebetulan lewat

Sparepart terjamin keasliannya

Ruang tunggu nyaman

Mekanik/teknisi/montirnya mahir

Kualitas service Terjamin

Masih garansi/service gratis

2%

4%

4%

7%

9%

23%

52%

N= 30

Mengapa anda Service di AHASS Bandar Lampung ?

Sudah tidah garansi/service gratis lagi

Jauh dari rumah

Service lama

lama/antrian panjang

7%

22%

22%

49%

Mengapa tidak Service di AHASS tersebut?

N= 30

70%

30% Bengkel ResmiBengkel Umum

Dimana anda melakukan service sekarang?

N= 30

Bengkel Resmi Bengkel Umum

N= 22 N= 8

Antasari

Bengkel Pak Harun

Garuntang

Sukarame

Pahoman

Teluk Betung

11%

11%

11%

11%

22%

33%

Bandar JayaDaya Anugerah Mandiri

GaruntangKota Baru

PanjangSukaraja

SukarameTDM Antasari

TDM DiponegoroTDM Kemiling

TDM Teluk BetungTeluk Betung

Uber Anugerah MotorTanjung Karang

TDM Raden intan

5%5%5%5%5%5%5%5%5%5%5%5%5%

10%29%

Sample Survey MRD For Customers Lost > 6 Monthly


Situation Analyze Problem Identification Corrective Action Due Date PIC

Achivement UE 68 AHASS Q2 <100%

- Lost old customers AHASS1. One on One with Owner AHASS

(achivement < Target)

2. Max Old Customers

3. Survey for Customers lost (> 6 Monthly)

4. Creating Program From survey result

- Add Mechanic For AHASS Prod Mech / D >8

- Implementation Booking service in AHASS

- Implementation PIT express

Aug – Sep

SE & Owner

- Sales decreased in Q1, impact on the decreased service KPB in AHASS

- Customers choose to delay come to AHASS,

- There was no activity regular from AHASS H23

SA-PI-CA


No Kab Jum AHASS SD/Y SD/M Kont.

A.Re.A A.Re.APit Mech Cap Pit Cap

Mech

UE 3 Improvement

Q2/'14 Q1/'15 Plan Q3 Act Q3 Ach Plan/M UE/m Q P C.

Mech C. Pit

1 1. BL 27 688,900 57,408 27% 78 74 162 126 32,400 25,200 82,470 81,192 98% 27,490 27,064 1 0 1 0

2 2. LB 5 81,180 6,765 3% 89 84 21 19 4,200 3,800 12,370 10,490 85% 4,123 3,497 0 1 1 0

3 3. LS 11 239,388 19,949 9% 83 83 49 36 9,800 7,200 26,416 24,408 92% 8,805 8,136 0 1 1 0

4 4. LTGH 17 321,068 26,756 13% 69 69 97 61 19,400 12,200 34,067 36,437 107% 11,356 12,146 1 1 1 0

5 5. LT 13 294,210 24,518 12% 69 75 67 47 13,400 9,400 29,693 28,412 96% 9,898 9,471 1 0 1 0

6 6. MTR 4 69,161 5,763 3% 71 77 25 19 5,000 3,800 13,192 12,096 92% 4,397 4,032 1 0 1 0

7 7. LU 6 132,010 11,001 5% 76 76 37 25 7,400 5,000 17,755 16,353 92% 5,918 5,451 1 0 1 0

8 8. WK 4 61,046 5,087 2% 61 74 20 16 4,000 3,200 9,246 13,157 142% 3,082 4,386 1 0 1 1

9 9. TB 8 235,396 19,616 9% 65 68 50 30 10,000 6,000 22,607 23,357 103% 7,536 7,786 1 0 1 0

10 10. TBB 4 65,183 5,432 3% 73 71 24 16 4,800 3,200 9,583 9,561 100% 3,194 3,187 1 1 1 0

11 11. MSJ 4 82,989 6,916 3% 58 56 25 16 5,000 3,200 9,504 10,891 115% 3,168 3,630 1 0 1 0

12 12. TGM 9 189,542 15,795 8% 73 74 46 37 9,200 7,400 23,913 25,079 105% 7,971 8,360 1 0 1 0

13 13. PSW 3 61,217 5,101 2% 58 63 11 10 2,200 2,000 7,634 7,824 102% 2,545 2,608 1 0 1 1

Total 115 2,521,291 210,108 100% 71 73 634 458 126,800 91,600 298,449 299,255 100% 99,483 99,752 11 4 13 2

Fokus ke Kabupaten Pareto


No No AHASS Nama AHASS SD/M

A.Re.A

Pit Mech Cap Pit Cap Mech

UE 3 Improvement PICA Q3

Q1/'15 Plan Q3 Act Q3 Ach Plan/M UE/m Q P C. Mech C. Pit PI CA Dudate

1 7583 BINTANG KHARISMA JAYA 3,866 93 10 8 2,000 1,600 6,238 6,282 101% 2,079 2,094 0 0 1 1 Prod Mech & PIT > 8 Add PIT service & mech Aug

2 9664 TRIO KENCANA ABADI 3,013 95 9 7 1,800 1,400 4,255 6,255 147% 1,418 2,085 0 0 1 1 Prod Mech & PIT > 8 Add PIT service & mech Aug

3 2693 TUNAS MOTOR - 97 6 4 1,200 800 3,880 3,651 94% 1,293 1,217 0 0 1 1 Prod Mech & PIT > 8 Add PIT service & mech Sep

4 8210 UBER ANUGERAH MOTOR 3,024 96 10 10 2,000 2,000 6,938 5,889 85% 2,313 1,963 0 0 1 1 Prod Mech & PIT > 8 Add PIT service & mech Sep

5 937 DUMA MOTOR 1,194 91 6 4 1,200 800 3,584 2,257 63% 1,195 752 0 1 1 0 Not Promotion in AHASS Creat program for new customers Aug

6 10087 UP. SMKN 2 - 81 5 2 1,000 400 1,490 1,068 72% 497 356 0 1 1 0 Not Promotion in AHASS Creat program for new customers Aug

7 7069 TDM ANTASARI 3,903 89 6 4 1,200 800 2,972 3,190 107% 991 1,063 0 0 1 0 Prod Mech > 8 Add mech for express service Aug

8 156 BENO MITRA 3,867 77 6 4 1,200 800 3,684 2,815 76% 1,228 938 0 0 1 0 Prod Mech > 8 Add mech Aug

9 2786 METRO MOTOR - 85 6 6 1,200 1,200 4,206 4,054 96% 1,402 1,351 0 0 1 1 Prod Mech & PIT > 8 Add PIT service & mech Sep

10 2077 HARUN MOTOR 2,325 45 3 3 600 600 1,637 1,336 82% 546 445 1 1 0 0 Score A.re.A < 75 Focus increase Score A.re.A Sep

11 297 TDM RADEN INTAN - 99 23 21 4,600 4,200 10,601 10,518 99% 3,534 3,506 0 1 1 0 Promotion AHASS Not Max Creat program for new customers Aug

12 2766 TDM YOS SUDARSO - 79 6 4 1,200 800 2,637 2,251 85% 879 750 0 1 1 0 Promotion AHASS Not Max Creat program for new customers Aug

13 7070 DAYA ANUGRAH MANDIRI 4,054 95 6 6 1,200 1,200 5,269 3,871 73% 1,756 1,290 0 0 1 1 Prod Mech & PIT > 8 Add PIT service & mech Sep

14 1587 SABAR MOTOR - 75 5 3 1,000 600 1,954 1,952 100% 651 651 0 0 1 0 Prod Mech > 8 Add mech Aug

15 11570 BUDI MOTOR 5,211 70 8 7 1,600 1,400 4,731 4,073 86% 1,577 1,358 1 1 1 0 Score A.re.A < 75 Focus increase Score A.re.A Aug

16 2078 PERMATA MOTOR 4,322 64 4 4 800 800 1,714 1,865 109% 571 622 1 1 0 0 Score A.re.A < 75 Focus increase Score A.re.A Aug

17 2111 ASTRIDO MOTOR 4,748 54 3 3 600 600 2,509 2,196 88% 836 732 1 0 0 1 Score A.re.A < 75 Focus increase Score A.re.A Aug

18 11426 ANUGERAH HTML MAKMUR - 63 4 5 800 1,000 3,228 3,821 118% 1,076 1,274 1 0 0 1 Score A.re.A < 75 Focus increase Score A.re.A Aug

19 157 HAZMY MOTOR 3,450 52 5 3 1,000 600 1,603 1,051 66% 534 350 1 1 1 0 Score A.re.A < 75 Focus increase Score A.re.A Aug

20 6693 RAFFI MOTOR - 51 4 2 800 400 2,478 1,550 63% 826 517 1 0 1 0 Score A.re.A < 75 Focus increase Score A.re.A Aug

21 8614 NABILA PRATAMA MOTOR - 77 5 2 1,000 400 960 746 78% 320 249 0 1 0 0 Not Promotion in AHASS Creat program for new customers Aug

22 9208 ASTRIDO MITRA - 48 6 3 1,200 600 1,711 1,861 109% 570 620 1 0 1 0 Score A.re.A < 75 Focus increase Score A.re.A Aug

23 11842 NUSANTARA SURYA SAKTI 4,685 58 5 2 1,000 400 1,213 1,673 138% 404 558 1 0 1 0 Score A.re.A < 75 Focus increase Score A.re.A Aug

24 9665 MUNCUL JAYA ABADI 5,073 53 4 3 800 600 1,815 1,804 99% 605 601 1 0 1 0 Score A.re.A < 75 Focus increase Score A.re.A Aug

25 NA1 BINA EKA SAHADA TRADING 2,584 63 3 3 600 600 684 1,419 208% 228 473 1 1 0 0 Score A.re.A < 75 Focus increase Score A.re.A Aug

26 NA2 DAM TELUK - 71 4 3 800 600 684 988 145% 228 329 1 1 1 0 Score A.re.A < 75 Focus increase Score A.re.A Aug

NA3 TDM PAHOMAN - 0 6 4 1,200 800 2,048 2,755 135% 683 918 1 0 1 0

27 74 162 126 32,400 25,200 84,719 81,192 96% 12 11 20 8

Fokus ke Kabupaten Pareto – Bandar Lampung


1. BL 2. LB 3. LS 4. LTGH 5. LT 6. MTR 7. LU 8. WK 9. TB 10. TBB 11. MSJ 12. TGM 13. PSW0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1

0 0

1

1 1 1

1

1

1

1 1

1

0

1 1

1 0 0 0

0

0 1 0 0

0

1 1 1

1

1 1 1

1

1

1

1 1

1

0 0 0 0 0 0 0

1

0 0 0 0

1

Mapping QCP

Q P C. Mech C. Pit


Situation Analysis Problem Identification Corrective Action P-Q2 P-Q3Quality : 1a. Pengelola masih belum fokus

dalam menjalankan bisnis AHASS1b. Kurangnya kemampuan SDM AHASS akan alur proses bisnis AHASS.

H23 : Komitmen Owner untuk perbaikan fisik AHASS

H123 : Kordinasi dengan dep. Lain H1, HC3, H3 dll untuk memanfaatkan Dana development AHASS

Done

Done

Masih adanya AHASS yang mempunyai nilai area rendah < 75 H23 : 10H123 : 2

Capacity : Adanya kekurangan mekanik di beberapa AHASS dikarenakan adanya turn over dibeberapa AHASS dikarenakan dari hasil survey 20% mekanik marasa kurang bangga menjadi mekanik

Merekrut mekanik dari Sekolah TSM ( job fair )

Membuat satu system yang dapat membuat kebanggan sebagai mekanik meningkat. Untuk mengurangi turn over mekanik

Penambahan Pit Service Dalam bentuk PIT express (RI, TDM Yos, Uber, BKJ, Anta )

Done

Done

On Progress Done

Kurangnya Capacity Capacity Mech : 20Capacity Pit : 8

Promotion : Promosi yang dilakukan sebelumnya hanya terfocus untuk meningkatkan UE

Survey kepada konsumen & membuat program sesuai dengan keinginan konsumen

On Progress Done

kurangnya kegiatan promosi yang tepat sasaran terkait kondisi di AHASS Masing - masing dan tidak mengakomodir pencapaian revenue AHASS ( Sales HGP & Service )

Coverage : 1. Belum ada outlet bengkel resmi honda (AHASS & POS) di kecamatan tsb.2. Kinerja pit & mekanik kurang optimal

Penambahan service kunjung Mobil

Done

1. Terdapat 4 kecamatan yang memiliki SCR = 0% .2. Dan 1 kecamatan yang memiliki SCR < 50%


Q2

Increase UE in Area Low Achivement

Basic Thinking Way:Terdapatnya beberapa AHASS yang belum mencapai target revenue, UE dan Productivity.PIC Dealer belum menguasai secara menyeluruh Performance AHASS.

Objective :- Melibatkan PIC Dealer dalam mengontrol, menganalisa

operasional AHASS dan kendala di AHASS.- PIC Dealer lebih pro aktif dalam menjalankan AHASS sebagai

salah satu unit bisnis Dealer H123

Action :- Memberikan penjelasan kembali kepada PIC Dealer

mengenai WPP (Workshop Performance Parameter) dan strategi meningkatkan revenue AHASS (KPB, KPB XP, Cross selling)

- PIC Dealer membuat analisa PICA di AHASS masing-masing yang akan di review kembali oleh Main Dealer.

REVIEW PENCAPAIAN AHASS PERIODE Q2

Peserta AHASS Review :Trio Kencana Motor, DAM Menggala, Jaya Motor, Punggur Cikande, Jaya Sakti Motor, Prima Jaya Motor, Istana Motor 1, HSO Yukum


Launching Service Kunjung Mobil

By Julnardo

ActivityLocation : PKOR Way HalimTgl : 27 Juni 2015Agenda : Launching Service Kunjung Mobil

Favorite Target : Blank Area & GC Instansi

Back to top41

PARAMETERTARGET TAHUN PERTAMA

BLN 1 BLN 2 BLN 3 BLN 4 BLN 5 BLN 6 BLN 7 BLN 8 BLN 9 BLN 10 BLN 11 BLN 12 TOTAL

Hari Kerja 24 24 24 24 24 24 24 24 24 24 24 24 24

Unit Entry 30 30 30 40 60 65 90 105 110 130 150 170 84

Revenue 1,755,000 1,755,000 1,755,000 2,155,000 3,295,000 3,790,000 5,250,000 6,120,000 6,400,000 7,550,000 8,700,000 9,850,000 4,864,583

Gross Profit -140,909 -140,909 -140,909 -140,909 -477,273 -100,000 863,636 1,436,364 1,618,182 2,372,727 3,127,273 3,881,818 1,013,258

Opex 1,353,704 1,353,704 1,353,704 1,403,704 1,503,704 1,528,704 1,653,704 1,728,704 1,753,704 1,853,704 1,953,704 2,053,704 1,624,537

PROFIT -1,494,613 -1,494,613 -1,494,613 -1,544,613 -1,980,976 -1,628,704 -790,067 -292,340 -135,522 519,024 1,173,569 1,828,114 -7,335,354

Plan :- Pada bulan ke 10 Sudah Profit- Dengan UE Average 350 dan Rev 30Jt /

bln maka bisa Bep pada bulan ke 24 (2 tahun)

Back to top

Service Kunjung

AHASS : Istana Motor Location : SulusubanQty Unit : 22 Unit *Matic : 13 Unit *Cub : 7 Unit *Sport : 2 Unit

AHASS : Istana Motor Location : Humas Jaya FactoryQty Unit : 25 Unit *Matic : 15 Unit *Cub : 5 Unit *Sport : 10 Unit

AHASS : Istana Motor Location : Sulusuban 2Qty Unit : 15 Unit *Matic : 13 Unit *Cub : 2 Unit


Jam Terbang Mekanik

Basic Thinking Way :

• Belum adanya tools untuk mengukur jam kerja yang terpakai

• Belum adanya tools untuk mengukur mekanik yang aktif membuat LKH

• Belum adanya Apresiasi dari Main Dealer untuk mekanik dengan “JAM TERBANG” tertinggi dan mekanik yang aktif membuat LKH

Objective :• Untuk mengukur total jam kerja yang terpakai

mekanik AHASS• Untuk memberikan apresiasi dan kebanggaan

kepada mekanik AHASS dengan “JAM TERBANG” dan pembuat LKH tertinggi perbulannya

• Menambah semangat dan motivasi kepada mekanik untuk lebih memaksimalkan jam kerja dan lebih aktif membuat LKH

• Menaikkan unit entry AHASS

Konsep Pelaksanaan

a. Item Persyaratan

PORTAL DATA MEKANIK

- Nama Mekanik- Honda ID- Tanggal Lahir- Tanggal Bergabung- Lulusan- Aktif / Tidak Aktif

Laporan Bulanan- Laporan Bulanan

Bengkel- Laporan Mekanik

Laporan Mekanik- Jam Kerja Mekanik a. Jumlah KPB b. Jumlah QS, LR, HR c. Jumlah LKH dan Claim- Crosscheck data PQM dan WCL

Reward Mekanik Terbaik

Back to top


KASIAN SENTANU

(HSO Natar)

JOHN HENDRI

( Bintang Kharisma

Jaya )

ADE SAPUTRA

(HSO Natar)

JARWOTO

( TDM Tanjung

Bintang )

SUHENDRI

(HSO Natar)

ALIPA12001

(TDM Sidomulyo)

?

Jam Terbang Mekanik

Januari Februari Maret April Mei Juni ?

Back to top


Wow Customercategories of consumers : Tokoh Masyarakat Tokoh Agama Guru Konsumen Loyal Konsumen Complain

NO Cabang 1 Bln 1 x 1 bln 2x

1 All Cabang 19 1

2 H123 34 1

3 H23 14 0

TOTAL 67 2

Back to top


Safari Ramadhan Lapangan PKOR Bandar Lampung

Basic Thinking Way:- Semakin tingginya minat masyarakat di Perkotaan untuk melakukan service SMH pada bulan ramadhan.- Untuk menyambut momen bulan Ramadhan perlu untuk memberikan layanan yang lebih lagi kepada konsumen SMH

Action :- Memberikan layanan Service Gratis Jasa dan Oli dan

membagkan voucher Rp. 20.000 untuk pembelian Oli/ Part berlokasi di lapangan PKOR Bandar Lampung.

- Kegiatan service gratis bersamaan dengan event Safari Ramadhan Skala Big Bandar Lampung.

- Mensosialisasikan kembali adanya layanan Service Kunjung Motor dan Car pada konsumen SMH yang datang.

Objective :- Menambah Unit Entry AHASS peserta Service Gratis Safari

Ramadhan Skala Big.- Meningkatkan image Honda pada masyarakat di perkotaan

Bandar Lampung.- Masyarakat memahami pentingnya service di Bengkel AHASS.

Achievement:Unit Entry : 170 UEVoucher : 63 VoucherOli Sales : Rp. 1.136.220

Support TSD For Event Safari Ramdhan Big Scale

By JulnardoBack to top


Support TSD For Event Safari Ramadhan Small Scale

Safari Ramadhan Kab.Lampung Utara

Safari Ramadhan Kab. Tulang Bawang Barat

Safari Ramadhan Kab. Way Kanan

Basic Thinking Way:- Tingginya masyarakat di Pedesaan (Blank Area) yang

melakukan service ke bengkel umum.- Image bengkel AHASS masih belum di kenal oleh masyarakat

di pedesaan (Blank Spot).

Action :- Memberikan layanan Service Gratis Jasa dan Diskon

Pembelian Oli (Rp. 20.000/Konsumen) di 4 titik lokasi.- Menunjukkan pada masyarakat desa kualitas dan standard

bengkel AHASS lebih baik dari bengkel umum.- Memberikan edukasi secara tidak langsung pentingnya

menggunakan HGP dan AHM OIL

Objective :- Menambah Unit Entry AHASS peserta Service Gratis Safari

Ramadhan di 3 titik lokasi.- Meningkatkan image Honda pada masyarakat di pedesaan

(Blank Spot).- Masyarakat memahami pentingnya service di Bengkel AHASS.

Achievment:Unit Entry : 150 UEVoucher : 200 VoucherPart Sales : Rp. 4.259.000Oli Sales : Rp. 8.000.000

Safari Ramadhan Kab. Tanggamus

By JayaBack to top

Action :• AHASS melakukan kegiatan BTL sesuai

dengan kebutuhan dan kondisi Service Demand di area masing-masing.

• AHASS memberikan layanan lebih kepada konsumen dengan program service murah dan diskon service atau spare part.

Objective :- Memudahkan untuk menganalisa Meningkatkan pencapaian Unit

Entry.- AHASS semakin terpacu komitmennya untuk lebih aktif

melakukan kegiatan BTL di luar kegiatan dalam bengkel AHASS.

Basic Thinking Way:- Rendahnya pencapaian UE pada waktu tertentu di setiap area.- Kurang maksimal penerapan sistem AHASS hanya menunggu

konsumen datang ke AHASS.

Rekapitulasi BTL AHASS - LAMTENG

Nama Event AHASS Pelaksana Periode PencapaianUE Rp

Service Grebek Pasar LAMTENG Istana Motor Group April – 15 123 Rp 3.560.000 Service Sosialisasi AHASS ke pedesaan TDM Kota gajah Mei -15 154 Rp 1.100.000 Service di Gelaran MTQ se LAMTENG Istana Motor Group Mei -15 278 Rp 1.825.000 Service di Gelaran Ulang Tahun kampung Adijaya Sejahtera Harmoni April -15 125 Rp 2.125.000 Service di Gelaran Olimpiade tingkat SD se LAMTENG Sejahtera Harmoni Juni -15 265 Rp 972.000

Total 945 Rp 9.582.000

Service Gratis Grebek Pasar Unit II Tulang Baw ang

Service Gratis Sosialisasi AHASS ke Pedesaan

Service Gratis di Gelaran MTQ Kab. Tulang Baw ang Barat

Service Gratis di Gelaran Ulang Tahun Kampung Adijaya

Service Gratis di Gelaran Olimpiade Tingkat SD Kab.Tuba Barat

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Dokumentasi kegiatan


Focus Strategy : Integrated System

TEDS

AHM

AHASS

Konsumen

201440 Outlet

Sem172 Outlet

38% 63%

DIMS - TDMS Aplication (Implementation)

Manfaat Sistem AHASS

Memiliki data Base

Konsumen Yang Update

AHASS Kirim Data Ke MD

Dengan CepatLBB, Claim,

Part, Hotline, LKH

Report dan komunikasi lebih cepat

Terintegrasi

Sem2118 Outlet

100%

DIMS AHM

TDMS DIMS

OTHER SYSTEM

• For H123• Target 12

• For H123 & H23• Kriteria UE >500

• For H23• Kriteria UE < 500

By : Julnardo

Target Sem 2 Done

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SMK Binaan Honda ( TSM )

Target 2015

15 SMK

Actual 2015

6 SMK

No NAMA SMK KAB/KOTA

1 SMKN 1 TANJUNG RAYA MESUJI2 SMK MUHAMMADIYAH GUNUNG AGUNG TULANG BAWANG BARAT3 SMK MA'ARIF PURBOLINGGO LAMPUNG TIMUR4 SMKN 5 BANDAR LAMPUNG BANDAR LAMPUNG5 SMKN 1 PAGAR DEWA LAMPUNG BARAT

Nama SMK TSM Honda

Guru & Staf SiswaTotal

Guru, Staf & Siswa

Guru TSM-H

Guru Non TSM-H

Staf Sekolah Total

Siswa TSM-H Siswa Non TSM-H Total

TotalL P L P L P

Sub.TOTAL 18 316 48 382 895 221 2152 893 3047 1114 4161 4543SMKN 2 BANDAR LAMPUNG 5 126 10 141 118 1 1064 175 1182 176 1358 1499SMK KOSGORO LAMPUNG TIMUR 2 30 7 39 247 0 92 26 339 26 365 404SMKN PADANG CERMIN 2 40 10 52 165 217 162 217 327 434 761 813SMK MUHAMMADIYAH 2 50 8 60 163 0 440 107 603 107 710 770SMK NUSANTARA KOTA BUMI 4 20 6 30 162 2 264 3 426 5 431 461SMK WIDYA YAHYA 3 50 7 60 40 1 130 365 170 366 536 596

Actual Sem 1 ‘15

Plan Q 3 ‘15

Back to top

Situation Analyze Problem Identification Corrective Action Due Date PIC

Plan SCR Mechanic > Act SCR Mechanic (93%)

Mechanic's fulfillment in AHASS experiencing problems caused by Addition Needs And Turn Over, while the mechanic stock Alumni TSM 2015 Honda new graduates could be placed in AHASS at Sem II Following TAB.

1. SE & Training Team held a Job Fair at several schools TSM to be selected and placed in AHASS which requires that SCR Mechanic needs can be met in Sem II

2. The addition of TSM Honda Schools in the districts so that AHASS in dareah can easily get Mechanic already certified Honda

July-Aug Syarif & SE


51

Olah DataSE• Supervisi• Validasi• Analisa

SE PICASE • Control• ReviewSE

1. Laporan Bulanan2. Data QCP / AHASS

1. Kunjungan KE AHASS

2. Isi Buku Supervisi AHASS (buku Tamu)

3. Presentasi ke SDM AHASS

4. Validasi dilapangan

1. Analisa hasil temuan masalah (5W2H)

2. Buat rencana perbaikan bersama owner / pic AHASS

3. Buat komitment Perbaikan

1. Daily Report Pencapaian UE

2. Others Activity3. Review

Milestone Supervisi AHASS

v v v

Semester II

Back to top


Growth : 5 % Ach : 106 %

Des'14 Jan'15 Feb'15 Mar'15 Apr'15 -

400 800

1,200 1,600 2,000 2,400 2,800 3,200 3,600 4,000

0%

20%

40%

60%

80%

100%

120%

2,708 2,555 2,433 2,556 2,652 2,696 2,897

102%94% 88% 90%

83% 86%97%

Part Revenue

2012 2013 2014 -

4,000

8,000

12,000

16,000

20,000

24,000

0%

20%

40%

60%

80%

100%

120%

16,026 15,787

109%

90%

YTD2012 2013 2014

-

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

0%

20%

40%

60%

80%

100%

120%

10,044 10,333

117%

94%

YTD


200 400 600 800

1,000 1,200 1,400 1,600 1,800 2,000 2,200 2,400

0%

20%

40%

60%

80%

100%

120%

1,726 1,766 1,531 1,678 1,691 1,768 1,900

111%101%

88% 94% 93% 95% 95%

Oil Revenue


200 400 600 800

1,000 1,200 1,400 1,600 1,800 2,000 2,200 2,400 2,600

0%

20%

40%

60%

80%

100%

120%

1,853 1,828 1,613 1,731 2,031 1,837 1,922

108% 111%98% 103%

118%104% 103%

Jasa ServiceAktual Target ACH

2012 2013 2014 (1,000) 1,000 3,000 5,000 7,000 9,000

11,000 13,000 15,000 17,000

50%

70%

90%

110%

130%

10,568 10,963

111% 106%

YTD

Revenue

2012 2013 2014 -

200 400 600 800

1,000 1,200 1,400 1,600 1,800 2,000 2,200

50%

70%

90%

110%

1,435 1,769

96%

106%

Jasa Service Annual

2012 2013 2014 -

300

600

900

1,200

1,500

1,800

2,100

0%

20%

40%

60%

80%

100%

120%

1,300 1,663

89%

111%

Oil Revenue Annual

Gr 4 %

Growth : 7 % Ach : 94 %Gr 3 %

Growth : 7 % Ach : 90 %Gr -1,5 %

2012 2013 2014 -

500

1,000

1,500

2,000

2,500

3,000

0%

20%

40%

60%

80%

100%

120%

2,164 2,732

81%

106%

Part Revenue Annual

Revenue (Sales Out) Back to top


Analisa Service Revenue

1. BL 2. LB 3. LS 4. LTGH 5. LT 6. MTR 7. LU 8. WK 9. TB 10. TBB 11. MSJ 12. TGM 13. PSW0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

28,102

14,507

26,82120,403 17,638

27,99619,206

13,000 16,36422,894

15,09625,475

19,023

37,740

8,927

39,233

27,656

20,402

22,925

14,123

10,475

15,133

23,562

13,350

41,028

21,419

20,131

16,639

22,799

20,225

15,554

16,817

14,108

8,061

8,257

15,177

10,529

18,438

14,285

Mapping Service Revenue / Regency

Srv + XP Part Oil

The area directly affected by the declining price of plantation commodities such as oil palm, rubber and rice are not optimal harvest in Q1,Q2.





Special areas of West Lampung is cacao producing regions, coffee, vegetables and Damar, also experiencing the impact of the lack of good harvest season so that the economic conditions of the area are impaired and a direct impact on customers AHASS.Plus which is a condition Territory mountainous areas and areas that are not centralized location. Make it difficult to perform service visits, Event BTL etc. With visitors less than the maximum.



Q2

Increase Srv rev in Area Low Achivement

Basic Thinking Way:- Tingginya tingkat loss service di akibatkan konsumen tidak kembali melakukan service di bengkel

AHASS

Objective :- Meningkatkan Revenue di AHASS - Memberikan penghargaan kepada konsumen yang loyal service

Action :• Memberikan kupon undian kepada konsumen yang service dan akan di undi awal bulan berikutnya dengan

door prizee sebuah TV, hadiah lain Magic Com, Setrika, Jaket Accesories, Jam Dinding, Gelas Mug. • Setiap customer yang service selama 4 kali berturut-turut dengan unit sepeda motor honda yang sama

akan mendapatkan service tune up Murah, diskon spare part 10%.

Reward dan Kupon Undian Berhadiah untuk Konsumen Loyal


Konsumen H1 melakukan pembelian

SMH

Konsumen mendapatkan

voucher Rp 50.000

Voucher dapat digunakan di AHASS

untuk (Jasa + Oli)

Program Voucher 50.000


Nama Main Dealer PT. Tunas Dwipa MatraWilayah Lampung

Q1 Apr May Jun Q2

1 Plan Target Penjualan Part Total MD ( sesuai HL Part ) IDR 2,769,333,333 2,852,000,000 2,201,000,000 2,883,000,000 2,645,333,333

2 Aktual Penjualan Part Total MD ( HL part ) IDR 2,682,617,873 3,007,739,398 2,861,900,570 2,874,762,789 2,914,800,919

3 Plan Target penjualan Part dari MD ke AHASS ( sesuai HL part & TSD ) IDR 2,769,333,333 2,852,000,000 2,201,000,000 2,883,000,000 2,645,333,333

4 Aktual Order ( PO ) part dari AHASS ke MD IDR 2,902,689,184 3,248,358,550 3,090,852,616 3,047,248,556 3,128,819,907

5 Aktual Distribusi dari MD ke AHASS IDR 2,682,617,873 3,007,739,398 2,861,900,570 2,874,762,789 2,914,800,919

6 Plan Penjualan Part dari AHASS ke Konsumen IDR 2,771,728,623 3,212,645,075 3,124,000,577 2,978,983,206 3,105,209,619

7 Aktual Penjualan Part dari AHASS ke Konsumen IDR 2,514,305,297 2,651,633,474 2,696,043,448 2,896,550,894 2,748,075,939

8 Konversi Sales Out AHASS dari HET menjadi harga Jual MD ke AHASS IDR 2,061,730,343 2,174,339,449 2,210,755,627 2,375,171,733 2,253,422,270

9 Service Rate Pemenuhan Part ke AHASS (5/4) % 92.32% 92.59% 92.59% 94.34% 93.17%10 Pencapaian plan vs aktual (5/3) % 96.89% 105.46% 130.03% 99.71% 111.73%

11 Kontribus Penjualan Part di AHASS vs Total penjualan Part MD (5/2) % 100.00% 100.00% 100.00% 100.00% 100.00%

12 Ratio penjualan Part dari AHASS ke MD vs Penjualan AHASS ke Konsumen ( 4/8) % 140.91% 149.40% 139.81% 128.30% 139.17%

Penjualan Part Q1-Q2


Part Chart Q1 vs Q2

Penjualan Part Q1-Q2

AHM

Q1 Q21.Plan Target Penjualan 2,769,333,333 2,645,333,333 2.Aktual Penjualan 2,682,617,873 2,914,800,919 Plan vs Actual 97% 110%

MD

3.Plan target. 2,769,333,333 2,645,333,333 Q1 Q2 4.Aktual Order ( PO ) 2,902,689,184 3,128,819,907

Aktual distribusi - - 5.Aktual Distribusi 2,682,617,873 2,914,800,919 Kontribusi Part di H3 0% 0% 9.Service rate (5/4) 92% 93%

10.Pencapaian P vs A (5/3) 97% 110%11.Kontribusi Part di H2(5/2) 100% 100%

H3 AHASS

6.Plan Penjualan Part 2,771,728,623 3,105,209,619 7.Aktual Penjualan Part 2,514,305,297 2,748,075,939 8.Konversi Sales Out AHASS 2,061,730,343 2,253,422,270 12.Ratio penjualan Part ( 4/8) 141% 139%

Konsumen


Nama Main Dealer PT. Tunas Dwipa MatraWilayah Lampung

Q1 Apr May Jun Q2 1 Plan Target Penjualan Part Total MD

( sesuai HL Part ) IDR 1,810,316,667 1,879,150,000 1,424,850,000 1,879,150,000 1,727,716,667

2 Aktual Penjualan Part Total MD ( HL part ) IDR 1,995,743,544 1,797,667,886 1,980,215,770 2,018,197,844 1,932,027,167

3 Plan Target penjualan Part dari MD ke AHASS ( sesuai HL part & TSD ) IDR 1,810,316,667 1,879,150,000 1,424,850,000 1,879,150,000 1,727,716,667

4 Aktual Order ( PO ) part dari AHASS ke MD IDR 2,047,323,468 1,851,597,922 2,079,226,559 2,098,925,758 2,009,916,7465 Aktual Distribusi dari MD ke AHASS IDR 1,995,743,544 1,797,667,886 1,980,215,770 2,018,197,844 1,932,027,167

6 Plan Penjualan Part dari AHASS ke Konsumen IDR 1,761,841,013 1,822,623,040 1,868,642,720 1,991,203,200 1,894,156,320

7 Aktual Penjualan Part dari AHASS ke Konsumen IDR 1,658,019,349 1,690,705,390 1,767,914,704 1,900,185,514 1,786,268,536

8 Konversi Sales Out AHASS dari HET menjadi harga Jual MD ke AHASS IDR 1,459,057,027 1,487,820,743 1,555,764,940 1,672,163,252 1,571,916,312

9 Service Rate Pemenuhan Part ke AHASS (5/4) % 97.41% 97.09% 95.24% 96.15% 96.16%10 Pencapaian plan vs aktual (5/3) % 110.08% 95.66% 138.98% 107.40% 114.01%

11 Kontribus Penjualan Part di AHASS vs Total penjualan Part MD (5/2) % 100.00% 100.00% 100.00% 100.00% 100.00%

12 Ratio penjualan Part dari AHASS ke MD vs Penjualan AHASS ke Konsumen ( 4/8) % 140.17% 124.45% 133.65% 125.52% 127.87%

Penjualan Oli Q1-Q2


Oil Chart Q1-Q2

Penjualan Oli Q1-Q2

AHM

Q1 Q21.Plan Target Penjualan 1,810,316,667 1,727,716,667 2.Aktual Penjualan 1,995,743,544 1,932,027,167 Plan vs Actual 110% 112%

MD

3.Plan target. 1,810,316,667 1,727,716,667 Q1 Q2 4.Aktual Order ( PO ) 2,047,323,468 2,009,916,746

Aktual distribusi - - 5.Aktual Distribusi 1,995,743,544 1,932,027,167 Kontribusi Oil di H3 0% 0% 9.Service rate (5/4) 97% 96%

10.Pencapaian P vs A (5/3) 110% 112%11.Kontribusi Oil di H2(5/2) 100% 100%

H3 AHASS

6.Plan Penjualan Part 1,761,841,013 1,894,156,320 7.Aktual Penjualan Part 1,658,019,349 1,786,268,536 8.Konversi Sales Out AHASS 1,459,057,027 1,571,916,312 12.Ratio penjualan Part ( 4/8) 140% 128%

Konsumen


Situation Analyze Problem Identification Corrective Action Due Date

Only 60 % AHASS on Lampung have a partman and 30% sertification

partman

Still have SA tevens partman on AHASS, Owner feel partman function not yet important and

deadwood condition AHASS make owner didn’t add partman

Sertification and periodic training to Partman, and invite owner to know

PMK TrainingJuly-Aug

Still have a few product need robbing because AHM late of distribution

Import part dominating unavailability part demand

Buffer stock unit for special case and followup other supplier ( other

md&part importir outlet )July-Aug

Still have a few area not intensif coverage ( lambar & lamut )

Long distance influence delivery MD to coverage rural area

Create Depo to coverage area, develop solpas outlet AHASS Aug - Sept

End user program sales seldom create from AHASS ( non branch ) Not yet KPI program on AHASS non branch

Create program end user from MD and the next AHASS must create internal program sales, support gimmick and

matpromJuly-Aug

AHM Oil Stock Level still highest ( 0.8) Highest composition domination by Cub Oil / MPX Series

Create program bundling contract AHASS with minimum order July-Aug

Stock Level Par still Above the target ( 1.99 )

MD Fullfil target on final Q1 and have a normal sales condition in first Q2

Attractive program sales produk, H123 contract sales with benefit disc July-Aug

Lowest price part non HGP on H3 nearby AHASS

Decrease Market condition influence customer looking for alternatif part ( lowest

price )

Create segmented program and engagement program to customer

( bundling part H1 )July

Detil analized – Sales Part & Oil


Q2

Increase Part & oil in Area Low Achivement


Reduce Stock Program

Reduce Amount TargetRANK E Non Stock Apr May June July Aug Sep Oct Nov Dec

PLAST 111 100 86 71 59 48 37 25 15 4 AHM 59 54 49 42 38 34 28 23 16 9

CABLE 33 30 27 23 21 19 16 13 10 7 ELECT 23 21 19 16 14 12 10 8 6 4 CHAIN 16 15 14 13 11 10 8 6 4 2

Bulan Nama Program KeteranganApril PLASTIC VAGANZA 1 Special discount utk pembelian item tertentu. 30%-50% (MD-AHASS)

Sparkling Busi Pembelian busi per 250 pcs mendapatkan voucher. (MD-AHASS) AHM Oil Spirit Point untuk pembelian AHM Oil, yang akan ditukarkan dgn hadiah di akhir periode

May PLASTIC VAGANZA 1 Special discount utk pembelian item tertentu. 30%-50% (MD-AHASS) Sparkling Busi Pembelian busi per 250 pcs mendapatkan voucher. (MD-AHASS) AHM Oil Get Lucky Setiap pembelian AHM Oil minimal 20 doz, mendapatkan 1 bh jacket racing (MD-AHASS). AHM Oil Spirit Point untuk pembelian AHM Oil, yang akan ditukarkan dgn hadiah di akhir periode (MD-AHASS) Pimp My Bike Program u/ direct customer di AHASS. Utk penggantian plastic part tertentu (listed) dapat special discount + gantungan kunci.

June PLASTIC VAGANZA 1 Special discount utk pembelian item tertentu. 30%-50% (MD-AHASS) Sparkling Busi Pembelian busi per 250 pcs mendapatkan voucher. (MD-AHASS) AHM Oil Get Lucky Setiap pembelian AHM Oil minimal 20 doz, mendapatkan 1 bh jacket racing (MD-AHASS). AHM Oil Spirit Point untuk pembelian AHM Oil, yang akan ditukarkan dgn hadiah di akhir periode (MD-AHASS)

Pimp My Bike Program u/ customer di AHASS. Utk penggantian plastic part tertentu (listed) dapat special discount + gantungan kunci. (subsidi dari MD)

Ketupat Lebaran Program u/ customer di AHASS. Utk pembelian part kategori AHM, Cable, Electric, & Chain (listed) mendapatkan discount (subsidi dari MD)

July PLASTIC VAGANZA 2 Special discount utk pembelian item tertentu. 30%-50% (MD-AHASS)

Ketupat Lebaran Program u/ customer di AHASS. Utk pembelian part kategori AHM, Cable, Electric, & Chain (listed) mendapatkan discount (subsidi dari MD) Sparkling Busi Pembelian busi per 250 pcs mendapatkan voucher. (MD-AHASS) AHM Oil Spirit Point untuk pembelian AHM Oil, yang akan ditukarkan dgn hadiah di akhir periode (MD-AHASS)

August PLASTIC VAGANZA 2 Special discount utk pembelian item tertentu. 30%-50% (MD-AHASS) Sparkling Busi Pembelian busi per 250 pcs mendapatkan voucher. (MD-AHASS) AHM Oil Spirit Point untuk pembelian AHM Oil, yang akan ditukarkan dgn hadiah di akhir periode (MD-AHASS)

September PLASTIC VAGANZA 2 Special discount utk pembelian item tertentu. 30%-50% (MD-AHASS) Sparkling Busi Pembelian busi per 250 pcs mendapatkan voucher. (MD-AHASS) AHM Oil Spirit Point untuk pembelian AHM Oil, yang akan ditukarkan dgn hadiah di akhir periode (MD-AHASS)

HONDA BEAT eSP SUPER POWER

1 Latar Belakang

1.1 Adanya model Honda Beat eSP di Bulan Januari 2015

1.2 Image Honda Beat sebagai motor Matic dengan konsumsi BBM yang irit mulai mendapat kompetitor

1.3 Pentingnya menambah 'value' Honda Beat sebagai The Best Value Bike

2 Tujuan

2.1 Pengukuhan Honda Beat eSP sebagai The Best Value Bike

2.2 Meningkatkan customer awareness terhadap Honda Beat Pop

2.3 Menciptakan initial sales Honda Beat eSP yang besar melalui program khusus

3 Strategi

3.1 Aktivitas : Melakukan kegiatan touring Honda Beat eSP Nonstop ( Wilayah Lampung 40 Hari Nonstop )

3.2 Lokasi : Seluruh Kabupaten Di Lampung

(untuk jelasnya dapat dilihat di sheet rute)

3.3 Waktu : 4 Maret - 12 April 2015

4 Peran & Tanggung Jawab

No Deskripsi MD Dealer Keterangan

1 Technical support selama perjalanan v

2 Pemeriksaan di check point dan pit

stop v v lihat sheet Form Pengecekan Unit

3 Penyiapan SDM dan peralatan tambahan PIT

STOP v lihat sheet lamp 2 & Tenda PIT STOP & Check Point

4

Tenda & Perlengkapan ( PIT STOP & Check Point ) v lihat sheet lamp 2 & Tenda PIT STOP & Check Point

5 Kipas Angin v

6 RPM Meter v

7 Pelaksanaan Free Service di PIT Stop v lihat sheet lamp 1

8 Sambutan AHASS di rute yang dilalui v SDM AHASS keluar utk memberi semangat saat

rombongan melintas di depan AHASS

1 Free Service dilaksanakan di setiap PIT STOP 5 Tools & Perlengkapan Jumlah2 Target Free Service 40 Unit / PIT STOP - Mechanic Truster Set 1 Unit3 Dengan Keterangan Sbb : - HIDS 1 Unit

- Unit Free Service 40 Unit / PIT Stop / Dealer - Compresor mini 1 Unit- Tahun Produksi Unit Service 2010 Up - Special Tools 1 Set

4 Area Service Gratis - Form SA 40 Lbr- Nota Transaksi 40 Lbr- No Urut 40 Pcs- Kursi tunggu konsumen Service 6 Pcs- Air minum konsumen (minimal Air dalam kemasan) 80 Pcs- Tenda Service 4 x 6 Meter 1 Unit

6 People - Service Advisor / Kep. Mekanik 1 Orang- Frontdesk / Partman 1 Orang- Mechanic 3 Orang

Note :

Juklak Free Service Honda Beat Superpower

Apabila konsumen Free Service ingin mengganti Sparepart Atau oli akan dikenakan biaya Normal

Area Service

Area Ruang Tunggu

Konsumen

6m

eter

3 Meter

Final Check

Compresor

PIT SERVICE

PIT SERVICE

PIT SERVICE

MT

MT

MT

Support TSD for Event Beat Super Power

Achievement of program BTL event ESP Beat Super Power :

Location : 25 H123UE : 1050 Part : Rp. 10.250.000Oil : Rp. 34.106.000

Back to top


• Branch Program Sales On February• Target program : 1. increase accessories and

apparel sales in AHASS branch, and to more familiarize HGA to customer.

• Program will be held in AHASS branch Lampung.

• Program Sales On January• Program target is increase labour

revenue influence replacement part• Different part program everyday

• Program Sales On March

• Target program plastic part

• Bundling with tire• Increase reveneue

and decrease plastic part

• Increase image SMH - appearance motorcycle

Monthly Program sales in AHASS

Jan Feb

Mar

Apr

May

Jun Jul Aug

Sep

Oct

Nov

Dec

Jan Feb

Mar

Apr

May

Jun Jul Aug

Sep

Oct

Nov

Dec

Actual

303

613.945122727273

958.838267272727

1323.38501363636

1700.69214

2135

2518.9124

2926.62828

3345.57252

3764.51676

4178.21862

4591.92048

Target

309.4728

616.9514

945.893

1289.6052

1625.1378

1978.4492

2368.9744

2739.6252

3120.4836

3501.342

3877.4346

4253.5272

250 1,250 2,250 3,250 4,250

January February March April May June -

10,000,000 20,000,000 30,000,000 40,000,000 50,000,000 60,000,000 70,000,000 80,000,000

ACCEC PLAST TIRE


Partman Competition, rapor & guidance tool

3rd place : Arif, Trio Kencana Abadi2nd place Sujadi, Bintang Kharisma Jaya

The WinnerTeguh, TDM Sidomulyo

Location HTC Hajimena

Related Dept : Training TSD, P Dev, HC3


Create professional AHASS Management to increase productivity and quality in after sales service As a guidance

for partman, especially for new recruitment partman in AHASS.For the beginning, MD will print 100 copy.

Partman Competition, rapor & guidance tool


Bulan Nama Program KeteranganJuly PLASTIC VAGANZA 2 Special discount utk pembelian item tertentu. 30%-50% (MD-AHASS)

Ketupat LebaranProgram u/ customer di AHASS. Utk pembelian part kategori AHM, Cable, Electric, & Chain (listed) mendapatkan discount (subsidi dari MD)

Sparkling Busi Pembelian busi per 250 pcs mendapatkan voucher. (MD-AHASS) AHM Oil Spirit Point untuk pembelian AHM Oil, yang akan ditukarkan dgn hadiah di akhir periode (MD-AHASS)

August PLASTIC VAGANZA 2 Special discount utk pembelian item tertentu. 30%-50% (MD-AHASS) Sparkling Busi Pembelian busi per 250 pcs mendapatkan voucher. (MD-AHASS) AHM Oil Spirit Point untuk pembelian AHM Oil, yang akan ditukarkan dgn hadiah di akhir periode (MD-AHASS)

September PLASTIC VAGANZA 2 Special discount utk pembelian item tertentu. 30%-50% (MD-AHASS) Sparkling Busi Pembelian busi per 250 pcs mendapatkan voucher. (MD-AHASS) AHM Oil Spirit Point untuk pembelian AHM Oil, yang akan ditukarkan dgn hadiah di akhir periode (MD-AHASS)

Reduce Amount TargetRANK E Non Stock Apr May June July Aug Sep Oct Nov Dec

PLAST 111 100 86 71 59 48 37 25 15 4 AHM 59 54 49 42 38 34 28 23 16 9

CABLE 33 30 27 23 21 19 16 13 10 7 ELECT 23 21 19 16 14 12 10 8 6 4 CHAIN 16 15 14 13 11 10 8 6 4 2

Jadwal Activity Program Part And Oil


RESUME

Increase Outlet

AHASS 4

SRV Car 1

SRV Vst No M/C or Car 8

People

Jam Terbang Mekanik

Increase PDI Quality

Partman Competition

Infrastructure

Renov H123 development FundMapping Increase Score A.re.A / AHASS

Ach Target

Komitment PIC/Owner AHASSBTL Activity Synergy with Sales & part

Survey Customers Lost

ACTIVITY Q2

Increase Outlet

AHASS 3

Pos Service 3

SRV Vst No M/C or Car 2

People

Fulfillment Mech in AHASS

Jam Terbang mechanic

Mobile Training

Infrastructure

Renov H123 development FundIncrease Score A.re.A / AHASS (>85 100%)

System in AHASS (100%)

Ach Target

PIT Express in AHASS

BTL Activity Synergy with Sales & partImplemented Program From Survey (result)

FOCUS Q3

tdm materi q2

Documents

augq2 vs q3 2015pt

database kementerian

sabtu 04 juli 2014pt

kantor daerahkantor

kota bandar lampung1

tulang bawang barat40

838 3apbd kab kota 17

kota metro392