vortrag greifeneder-bibtag2014
DESCRIPTION
Vortrag auf dem deutschen Bibliothekartag 2014: “I don't trust my research data to stay in this environment – I use Dropbox instead”: Ergebnisse qualitativer Online-Interviews mit Benutzern der virtuellen Forschungsumgebung LARM.fm Viel Geld wurde in den letzten zehn Jahren in virtuelle Forschungsumgebungen (VFU) investiert; VFUs galten als eine der zentralen neuen Aufgaben bibliothekarischer Services. Die Nutzung der Angebote blieb jedoch häufig gering, und nach Auslaufen der Förderung vieler Projekte wurden in den letzten Monaten erste Stimmen laut, die das Ende der VFUs erklären. Viel wurde über Mehrwerte von VFUs für die Benutzer gesprochen – allzu selten kamen die tatsächlichen Benutzer zu Wort. Dieser Beitrag stellt die Ergebnisse der weltweit ersten qualitativen online VFU-Nutzerstudie vor. Mittels Online-Interviews wurden aktive Benutzer der dänischen virtuellen Forschungsumgebung LARM.fm zu ihrem Nutzungskontext und ihren Anforderungen an die VFU befragt. LARM.fm ist das digitale Archiv der dänischen Rundfunkanstalten und bietet hauptsächlich Audiomaterial, aber auch Programmblätter zur kostenlosen Nutzung an. Zur VFU wird LARM.fm durch die Möglichkeit, Transkriptionen oder Annotationen zu erstellen, eigene Dateien hochzuladen oder Verzeichnisse für Forschungsgruppen anzulegen. Die Studie generierte zahlreiche Erkenntnisse zu den Bedürfnissen der LARM-Benutzer, die für die Entwicklung anderer VFUs relevant sind. Dazu gehören die Themenkomplexe Nutzervertrauen in eine VFU, Übertragbarkeit von Dokumenten und Forschungsdaten in andere Systeme und die Frage der Verfügbarmachung von Forschungstools wie Transkriptionswerkzeugen. Als ein Ergebnis der Erhebung ist festzuhalten, dass das Vertrauen in VFUs und damit die Bereitschaft zur Verfügbarmachung von eigenen Forschungsdaten erstaunlich gering ausgeprägt ist.TRANSCRIPT
“I don’t trust my research data to stay there – I use Dropbox instead” Ergebnisse qualitativer Online-Interviews mit Benutzern der virtuellen Forschungsumgebung LARM.fm
Dr. Elke Greifeneder Royal School of Library and Information Science University of Copenhagen
Elke Greifeneder
Elke Greifeneder
motivierend nicht-motivierend de-motivierend blockierend
Elke Greifeneder
Elke Greifeneder
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Elke Greifeneder
“You have these really really big digital archives like LARM. If you want to improve on them, you need to do some sort of crowdsourcing. You need to have everyone using it, contributing, it is my opinion.“
Elke Greifeneder
“I've just promised that I would do that, it is part of my job to feed the system with data”
Elke Greifeneder
“I use my ears. No external software. It's a very old school. And then paper and pen”
Elke Greifeneder
“I listen and in particular I measure them […] so I know what word is said every fraction of a second and then measure if a person says (ah) or (a) or (æ) etc. So measurements that means that I can't really use the LARM interface for much of my work because it works at far too large intervals […] I can't find that with the LARM interface and I don't have access to the tools that I need so I use specialized tools for that.”
Elke Greifeneder
“We use Google Docs and we talk over the table and we do basically everything, we talk on the phone, we send emails and I usually use, I copy a lot of metadata from these LARM collections and I would send them over email to other colleagues”
Elke Greifeneder
“Actually what we found out in the group is that researchers find their research data very important and it is because it's sort of the basis for the research. So in general there is an appreciation of the importance of data and to preserve [research data] and use it […] But very important, great importance is definitely attached to...”
Elke Greifeneder
“I mean I cannot get any research credits out of all the annotation work […] I don't think I can even get something out of the annotation manual which I put a lot of energy into. But I just simply can't find the category for that in the system where we put in our research.”
Elke Greifeneder
“there's just so much uncertainty which with my work meant that I never felt that I could trust this database completely” “I am not an internet inhabitant. I'm not very used to working in these ways so I have a suspicion that if the system is completely open that somebody would come and ruin it. But it's just a sort suspicion based on insecurity about how the whole thing works”
Elke Greifeneder
“It's difficult because it still feels like a small community and so I haven't met anyone where, who I would doubt to mess around with this stuff. But in principle as this grows and even more and more students gain access […] I would maybe see a bit of difficulties with that.”
Elke Greifeneder
“But it's actually a very complicated thing concerning rights it's very complicated for us. It's complicated for us to keep track of the rights that we're already now trying to handle, controlling who gets access to what and just keeping track of everything and keeping the right metadata and it's a huge task in itself just to handle this much
content. And if we should also be able to handle contents that researchers produce it would be very difficult. And I guess at some point if we were to expose the data to others it would also require some kind of editorial that someone is looking at is this a sufficient quality or relevance.”
Elke Greifeneder
“We actually did develop a lot of [the Wikipedia track system] to handle it but we found it difficult to, we ran into some performance problems and we had to turn it off. And then the development is always focused on the next most important thing. And there was a lot of
work to be done and it's not prioritized that part.”
Elke Greifeneder
Vielen Dank!
Dr. Elke Greifeneder Royal School of Library and Information Science University of Copenhagen