cxo london rcem case study
TRANSCRIPT
Gordon MilesCEO
The Royal College of Emergency Medicine
Who are we?
Challenges faced
• Legacy database• Proliferation of
spreadsheets• Inefficiency• Tacit knowledge of
systems and processes• Limited in house IT
capability• Financial time bomb of
IT investment
What we wanted to achieve
Results achieved
Lessons learned
Project Management is key Our limiting factors are our organisational
capacity and ability Members and Fellows took to it Staff enthusiasm for improvements needs
careful management
What next?