FINGER PAINTING FINGER PAINTING FOR GROWN-UPS?FOR GROWN-UPS? EFFECTIVE TECHNIQUES EFFECTIVE TECHNIQUES TO TEACH THE ADULT TO TEACH THE ADULT LEARNERLEARNER

Alison Prince, M.Ed., CIRS

United Way of the Brazos Valley

Bryan/College Station, Texas

Today’s SessionToday’s Session

My role Facilitate Discussion – Include Participants Move Learning Process Forward/Keep Up

with Time Introduce New Concepts and Ideas

Your Role Engage in Discussion – (as much as you

would like to) Be the Expert; Bring Your Experiences Make this workshop what you need it to be

Why Did you Come?What Do you Hope to Learn?What Expertise/Experience do you Bring to the Table?

Today is about YOU!!Today is about YOU!!

Small Group DiscussionSmall Group Discussion

Groups of about 10Facilitator: SWO(t) Analysis of your I&R Training

Program Strengths – What do you/learners like; what

are you proud of; what works well? Weaknesses – What don’t you/learners like;

wish you could change? Benefits a New Employee Brings to your

Organization Report to Larger Group

Difference BetweenDifference Between Child and Adult Learning Child and Adult Learning

Learner Centered, self-directed

Learning based on experience, knowledge and interests of student

Curriculum is built around the student’s needs and interests

Orientation to learning is life centered

Motivation is mostly internal (self-esteem, increase job satisfaction)

Learner Centered, self-directed

Learning based on experience, knowledge and interests of student

Curriculum is built around the student’s needs and interests

Orientation to learning is life centered

Motivation is mostly internal (self-esteem, increase job satisfaction)

Teacher Centered Learning based on set

curriculum Use of lectures, assigned

readings, etc. Motivated by external

measures (grades, approval – teacher or parent)

Teacher Centered Learning based on set

curriculum Use of lectures, assigned

readings, etc. Motivated by external

measures (grades, approval – teacher or parent)

Adult Learning (Andragogy)

Child Learning (Pedagogy)

Adult LearningAdult Learning Core Learning Principles Core Learning Principles

Adults learn best when:1. Learner understands why they need to know2. Learner has freedom to learn in their way

(self-directed; self-concept)3. Learning is based on experience4. Time is right for them to learn (self-readiness)

“When the student is ready, the teacher appears”

5. Process is positive and encouraging (orientation to learning)

6. Learner’s motivation to learn is internal

Types of Adult Learners:Types of Adult Learners: Why They Learn Why They Learn

Types of Adult Learners:Types of Adult Learners: How They Learn How They Learn

Back to I&R Back to I&R TrainingTraining

Overview of My I&R Training Overview of My I&R Training ExperienceExperience

Read the Training Manual, Watch a Video, Read the ABCs of I&R, Read the Training Manual, Take Essential Learning Course, Listen to a Call, Read the Policies and Procedures, Listen to More Calls, Take an Essential Learning Course, Listen to an I&R Specialist Tell Me How to Answer a Call, Read the Training Manual, Take an Essential Learning Course, Read the ABCs of I&R, Click on the Screen Where the I&R Specialists Tell Me to Click, Tell the Caller What the I&R Specialist Tells Me to Say, Read the Training Manual, Take a Test.

CONGRATULATIONS – I’m an I&R Specialist

Adapting Adult Learning Adapting Adult Learning Principles to I&R Training Principles to I&R Training

New employee is like a consultant to your organization for the first 90 days of employment…. WHY??

**EXPERIENCE**

Back to SWO(t) Analysis – Small Groups Opportunities – What are tools that could be

used to improve it; What resources would make it outstanding?

What adult learning methods can be implemented

Report to Larger Group

THANK YOU!THANK YOU!Alison Prince, M.Ed., CIRS

United Way of the Brazos Valley

Bryan/College Station, Texas