km australia showguide

8/9/2019 KM Australia Showguide

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E x h i b i t i o n S h o w g u i d e

Silver Sponsor: Bronze Sponsor:

Exhibitors: Solution Hub:

Conference dates and times

21 - 22 July 2010

B & C - 1.30pm - 4.30pm

A - 9.30am - 12.30pm

Workshop dates and times

23 July 2010

@KMAustralia tinyurl.com/KMcollabedin tinyurl.com/KMaustraliafb

Tweet during the conference! HASHTAG:#KMAUS10

FREE WIFI ACCESS

Optimice Networking Maphttp://tinyurl.com/kmoptimice

Win prizes by pariticpating inthe KM Trivia Hunt!

Interactive Features

KM & CollaborationAUSTRALIA


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We believe that understanding how your

nformation is created, stored and used indecision-making, is critical to your business.

Valuing and keeping secure your

organisations information holdings forms the

basis for organising, prioritising and

ultimately sharing what you know withcolleagues, customers and the world.

www.glentworth.com | Office 07 3303 8652 Fax 07 3303 8445 | Level 24,10 Eagle Street Brisbane QLD 4000

We challenge you to take part in

the KM Trivia Hunt to have the

opportunity to win a multitude of

prizes.

Throughout the two-day event you

will need to research and track down

the answers the questions listed

on the entry form. This interactive

exercise will provide you with new knowledge and an enjoyable

experience in tracking down all the answers!

After youve completed the entry form, go to the Ark Group stand toenter.

Find people you share

interests with and network!

rk Group and the business relationship experts from Optimice areroviding delegates unprecedented opportunities for networking at

M & Collaboration Australia. Delegates are offered to pick their top 5M interest areas. They can then use the conference networking mapo identify other delegates who they share their interests.

lease visit the link below to participate or to view your results inhe KM & Collaboration Australia networking map:

his networking opportunity is available exclusively toM & Collaboration conference delegates only.

re you interested in understanding your organisations peopleetwork? Read more about what we do, or contact us for further

nformation.

hone +61 (0) 2 8002 0035

ax +61 (0) 2 8213 6274

mail: [email protected]

The Trivia Hunt Prizes

http://tinyurl.com/kmoptimice

Glentworth

A Pico Handheld Portable Scanner: Manage you information using this

portable full page image scanner.

KnowledgeXpert

Compro VideoMate USB TV tuner for PC/laptop, providing 1080i HDTV

quality digital TV watching/recording on your desktop or laptop PC and

includes remote control for Windows Media Centre.

Weblogics

Moet et Chandon Champagne

Stone Bridge Systems

8Gb iPod Nano

Ark Group Australia and Pepper Tree Wines

Corporate Wine Pack


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Conference + Exhibition:21 - 22 July 2010

Crystal Palace, Luna ParkSydney, Australia

Workshops:

23 July 2010Vibe Hotel North Sydney

The organisers:Ark Group Australia Pty LtdMain Level, 83 Walker Street

North Sydney

NSW, 2060

Australia

Phone: +61 1300 550 662Fax: +61 1300 550 663Email: [email protected]

DirectorSteven Oesterreich

[email protected]

Events ManagerSophia Bailey

[email protected]

Conference ProducerErin Dowse

[email protected]

Business Development ManagerBhuwan Rai

[email protected]

Marketing Manager

Ashley Andres [email protected]

This years event highlights the value of collaboration for improved knowledge

and information management, the development of strong social networks andcapitalising on the expertise of your organisations most important asset- itspeople.

Through extensive research with some of the most innovative KM practitioners andthought leaders throughout Australia and the world, Ark Group has identified thecurrent challenges and opportunities currently facing KM as a discipline and itsrole in the wider organisation.KM & Collaboration aims to appeal to practitioners at all stages along theknowledge spectrum and provides a number of opportunities to network andshare experiences.

International keynote presentations from thought leader Jerry Ash and notedinternational corporations such as Renault and American Express will presentthe challenges of an increasingly transient workforce, the increasing role of

technology as an enabler and creating sustainable collaborative opportunities ona global scale. Stan Garfield, from frequent MAKE award winner Deloitte ToucheTohmatsu, will also impart his extensive KM experience through practical tips thatyou can implement within your own organisation.

An international case study from Malaysian based Shell Global Solutions will addyet another dimension, presenting a frank presentation on how best to leveragesknowledge successes and failures, while local practitioner case studies willgive an indication of how Australian organisations are meeting knowledge andcollaborative challenges head on and delivering results.

We also recognise that the best way to learn in to actively participate inknowledge sharing, and as always interactive sessions feature strongly on the2010 programme. Anecdote circles, a reverse brainstorming sessions and a culturearchetype cards activity will give participants a chance to put ideas into practiceand stimulate conversations on key topics of interest.

The KM Trivia Hunt and the Accelerated Networking Project also make a return toprovide additional networking opportunities during the exhibition breaks, whichwill also feature emerging and innovative software solutions designed to make thecollaborative process more effective.

Capitalising on the expertise shared by our speakers and exhibitors , the eventculminates with in-depth post conference workshops designed to provide a moreintimate and intricate look at issues such as knowledge sharing, KM planning,Web 2.0 and improving knowledge flows, adding an extra dimension to an alreadystimulating agenda.

We would like to take this opportunity to thank all our sponsors, speakers, andpartners whose hard work and support have made it possible for us to produceKM & Collaboration. We hope that you find the event a positive and beneficial

experience, and we look forward to meeting and speaking with each of you overthe next few days.

The team at Ark Group Australia Pty Ltd

Welcome to

The details contained in this manual are based on information

supplied by the respective companies and were considered correctat the time of going to press. The organisers of the event and the

publishers of the catalogue cannot be held responsible for anyomissions or errors that may have occurred.


To access free wifi internet duringKM & Collaboration Australia

Network: ClientPassword Key (lower case): future07

Ofcial KM CoPs: Online Partners: Supported by:Ofcial Media Partners:


4/12www.kmaustralia.com

8.15 Registration and refreshments

8.45 Chairpersons opening remarks Arthur Shelley, Founder, Intelligent Answers

9.00 International keynote address: Managing knowledgein an uncommitted relationshipPeople are no longer employed for lifePeople are no longer committed to an employer forlifeDownsizings and layoffs lay question to the notion ofjob securityPeople now look for another job before they lose theone they have

Jerry Ash, Freelance Writer/Editor/Publisher; Former ManagingEditor, Inside Knowledge magazine; Publisher, Smart Peoplemagazine; Chief Executive, Associated Professional Services(USA)

9.45 Practitioner case study: Best practice communicationand cultureMotivating employees: making KM a priorityTransitioning corporate goals to personal goalsWhy are there opportunities in these areas?Successful approachesEthics in KM

Stephen Davie, Senior Consultant, Management ConsultingAustralia

10.30 Exhibition break

11.00 Interactive session: Anecdote Circles In this session you will share the collaboration

experiences youve encountered within your workplacewith other practitioners at the conference. Whathas worked? What hasnt worked?

This highly interactive activity will provide a structure anda template that will assist delegates in maximising theirlearnings, relationships and outcomes and secure valuable take-aways from the event!

Facilitated by: Michelle Lambert, Convenor, KnowledgeManagement Roundtable (KMRt);Cory Banks, Knowledge Manager, Parsons Brinckerhoff Australia

12.00 Practitioner case study: Connecting KM with thebusiness strategy and operationsMaking KM an enterprise-wide initiativePractical solutions around KMCombating negative attitudes towards implementingnew KM initiativesEngaging employees who prioritise themselves beforethe organisation

Michael Beckett, CIO, Information Management Services,Australian Nuclear Science & Technology Organisation (ANSTO)

12.45 Extended exhibition break

Conference DAY ONE

Featuring wine tasting

by Pepper Tree Wines

1.45 Knowledge Management Management Approaches

to KM pitfallsSymptoms in an organisation of KnowledgeManagement decitPractical and painful lessons from the real worldA curatorial approach to Knowledge Management

Phillip Hoffman, Director of Enterprise InformationManagement, Glenthworth

2.30 International practitioner address: Return to yesterday:the Shell Global Solutions knowledge sharing storyIts mode of operation and its key ingredientsWhat went right and what didnt turn out as expectedThe future of knowledge sharing at Shell

Siew Hoong Aw, Knowledge Management Advisor, Shell Global

Solutions (Malaysia)


3.45 Wikis, the Semantic Web and Decision Making.The presentation will provide a practical case study as tohow web 3.0 technologies are changing the way in whichknowledge work is done.

David Neale, CEO and Managing Director, Moxy KnowledgeManagement

4.20 Reverse brainstorming session: how do you destroycollaboration in and across the organisation?In this session, delegates will engage in roundtablediscussions to brainstorm and identify things that woulddestroy collaboration and interactions in and acrossthe workplace. The session will build towards the session

ondaytwowheregroupswillworkonmorespecic challenges that they encounter within their organisations.

Facilitated by: Michelle Lambert, Convenor, KnowledgeManagement Roundtable (KMRt); Cory Banks, KnowledgeManager, Parsons Brinckerhoff Australia

5.20 Chairpersons closing remarks and end of day one

5.30 Networking drinks




Wednesday, 21 July 2010


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DQ Trivia Huntis an interactive exercise that will provide you with new knowledge, an enjoyable

experience and the opportunity to win a multitude of prizes!All questions can be found on the DQ Trivia Hunt entry

forms inside the DQ Asia Pacic delegate bag.

Complete your entry form and submit it to the Ark Group stand before the Afternoon Exhibition Break on Day Two.

8.15 Registration and refreshments

8.45 Chairpersons opening remarksArthur Shelley, Founder, Intelligent Answers

9.00 International keynote address: Looking ahead to 2011and beyondHow new hardware, software and services will help shapeKM and the knowledge managers roleFree information: how its driving information providers toadd value to their productClever ways which search engines are being enhanced tomaximise relevancySocial networking arrives in the workplace

Howard J Hill, Legal Compliance & Ethics, American Express GeneralCounselsOfce(USA)

9.45 A Bakers Dozen Knowledge Management Insights 13 tips, tricks, and nuggets of knowledge from a long-time

KM practitioner at Digital, Compaq, HP, and Deloitte. Thissession will give you suggestions for immediateimplementation within your organization.

StanGareld,CommunityEvangelist,GlobalConsultingKnowledgeManagement Group, Deloitte Touche Tohmatsu (USA)


11.00 Practitioner case study: Knowing who your experts areHow do you nd the experts in your organisation and whyis it important to do so?Do you have a clear picture of the breadth and depth ofthis expertise?A practical example demonstrated through a pilot, of howmapping expertise can help you address gaps,transfer knowledge, plan for succession and better engagewith stakeholders

Sha Reilly, Manager, Knowledge & Stakeholder Information,Sustainability Victoria

11.45 Bronze sponsor session: Objective

12.30 Extended exhibition break

1.30 International keynote address: Enhancingcollaboration in world wide organisationsBuilding the foundations for efcientcollaboration across the extended enterpriseSupporting virtual teams spread all over the worldDeveloping communities for exchanging knowledge andreplicating best practicesImproving decision makingDeveloping collaborative innovation

Jean-Marc David, Advanced Projects & Master Plan at theEngineering, Quality & Purchasing IS Department, Renault (France)

Tweet during the conference using our FREE WIFI service at KM & Collaboration Australia!

#KMAUS10



Conference DAY TWO

2.15 Practitioner case study: Embracing customer

knowledge in the design processThe importance of a customer journey frameworkKnowing your customer segments and selectingthe right personaUsing visualisation techniques to bring detail tolife for requirements gatheringUsing iterative prototyping to de-risk before youbuildValuation techniques for user experience

Christine Burton, Business Consultant, National Australia Bank(NAB)

3.00 Exhibition breakKM Trivia Hunt Prize Draw

3.30 Practitioner case study: Connecting people withknowledge: how CPA Australia uses social media forlearning, communities and collaborationEnsuring high-level organisational support: aligningsocial media with business goals,strategies and plansDeveloping a knowledge centred social media strategyThe role of communities of practice and social mediaEngaging your audience and creating the rightenvironment for collaborationBusiness impact: cost frameworks to enable Web 2.0tools and collaborationGetting the most benet out of social mediatools

Tony Gleeson, Executive General Manager, Member Knowledge;Helen Mitchell, General Manager, Knowledge Networks,CPA Australia

4.15 Interactive session: Culture Archetype cards activityDuring this session, participants will use the contentdeveloped during the day one Anecdote Circles-sessiontogether with the Culture Archetype cards to work in more

detailaroundspecicchalengesidentiedaroundcollaboration within their organisations.

You will engage in key strategy and planning activities tobrainstorm collaboration possibilities and identify trainingneeds within your organisation.

Facilitated by: Michelle Lambert, Convenor, Knowledge Manage-ment Roundtable (KMRt);Cory Banks, Knowledge Manager, Parsons Brinckerhoff Australia

5.30 Chairpersons closing remarks and end of conference



Thursday, 22 July 2010


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Workshop B

Enhancing collaboration in world-wide organisations

8.30 11.30

Facilitated by: Jean-Marc David, Advanced Projects & Master Plan at the Engineering,

Quality & Purchasing IS Department, Renault (France)

bout the workshop:this workshop, Jean-Marc will use the Collaborative Engineering Project as a basis

o discuss several initiatives that are currently under way at Renault. The Collaborative

ngineering Project is part of a breakthrough program and is dedicated to improvingesponsiveness and efciency of global engineering teams by taking advantage of new

/IT collaborative tools.

uring the last couple of years, Renault Engineering has shifted from a centralisedrganisation to a worldwide, decentralised organisation. Global engineering teams bring

ogether actors from Corporate Renault Technical Centres located in Romania, Korea,

dia, South America, etc; partners such as Nissan or other OEM; and suppliers. Enhanc-

g collaboration among these global engineering teams has been identied as key tochieving efciency and agility.

ean-Marc will address several of the themes covered by the project: support of virtual

ams (projects, task forces, etc), spread all over the world; knowledge sharing and

nnovation among engineering teams and communities; decision making - with both the

ollaborative process of building a proposal and the workow process of validating the

roposal.

Workshop C

Leveraging cultural diversity to enhance knowledge ows

8.30 11.30

Facilitated by: Arthur Shelley, Founder, Intelligent Answers

About the workshop:This interactive workshop will explore some new concepts around how to stimulate crosscultural interactions to enhance the performance of how knowledge is applied and shared

n organisations. Using conversation as a tool to leverage diversity of thinking and ap-

proaches, we will generate ideas on how to develop a range of initiatives which utilise

your cultural diversity to create more robust and engaging solutions.

You will:

You will engage in conversations that matter around what will work best for you in your own context.You will investigate how to use the knowledge framework and how it can be applied to enhance

cultural interactions within your organisation.

Learn how to leverage cultural differences to nd creative solutionsUnderstand how behaviour, attitudes and environmental aspects inuence culture

and decisions

Explore cultural impacts on decisions and performance outcomes

Discuss the practical implications of successful cultural interactions

Workshop D

Web 2.0 and KM today

12.30 3.30

Facilitated by: Howard J Hill, Legal Compliance & Ethics, American Express

General `Counsels Ofce (USA)

About the workshop:In this workshop, we will explore how knowledge managers can take the principles ofleading social networks and Web 2.0 to further enhance knowledge capture and

sharing. We have seen, particularly in the last two years, the massive harnessing of

collective intelligence (like how product reviews now seem ubiquitous, even on

YouTube), and how new data sources can get ever more useful as more people usethem (Facebook and Twitter to name a few). More than ever before, the end-user is

being seen as a vital partner in KM. Tap into this energy and unlock something vital.

Workshop E

Implementing a successful knowledge management program

12.30 3.30

Facilitated by: Stan Gareld, Community Evangelist, Global Consulting Knowledge

Management Group, Deloitte Touche Tohmatsu (USA)

About the workshop:Knowledge management fosters the reuse of intellectual capital, enables better

decision making and creates the conditions for innovation. Among the many reasons

for implementing a KM initiative are: preventing redundant effort, avoiding repeating

past mistakes, and taking advantage of what others already know. KM allows peopleto share what they have learned, created, and proved; innovate to be more creative,

inventive, and imaginative; reuse what others have already learned, created, and

proved; collaborate with others to take advantage of what they know; and learn by

doing from others and from existing information.

This workshop will help you plan, develop and implement a knowledge managementprogram through the following steps:

Identifying the drivers for a KM plan

Answering the nine key questions that will dene the parameters, tools and

requirements of your KM programme

Using those answers to plan your new KM strategy

Providing a detailed list of commitments you must gain from senior managementto ensure buy-in at every level of the organisation

Demonstrating how to create and execute your implementation plan

Looking in-depth at all of the people, process and technology components you

will need to utilise

Morn i ng Af te rnooonWorkshop A

When words matter: knowledge sharing made better

8.30 11.30

Facilitated by: Jerry Ash, Freelance Writer/Editor/Publisher; Former Managing Editor,Inside Knowledge magazine; Publisher, Smart People magazine; Chief Executive,

Associated Professional Services (USA)

About the workshop:With instant messaging, blogging, twittering and knowledge sharing at work, every-

odys now a communicator! You may know a lot about your subject, but how much doou know about communicating what you know?

ou have a passion for your subject, and your mind is bursting with things to say. But howo you boil your message down to its most powerful? Your professional colleagues under-

and you perfectly, but how do you relate to outsiders? How do you get their atten-

on? When do you speak their language? Where? And how? Everyone needs an editor.

lways. Is it ever okay to put your name to sloppy writing? What does your

riting say about you?

Post-conference workshops Friday, 23 July 2010


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Target your knowledge

Seeing information through a single

lens enables informed decisions.

Objective is an established leader and specialist

provider of proven content, collaboration and

process management solutions for the public

sector.

Come to our stand to see how Objectives solutions

can empower your organisations effectiveness,

efficiency and transparency to help deliver better

outcomes at a lower cost to your community.

ngetwrholtktpldegenoxrweogrdnibseetoencnttrantmnioobhckermnasorpscereanlltevleicocblneeaaedncetoowntkregin

ANECTODE ARCHETYPE BENCHMARKBRAINSTORM COLLABORATION COLLECTIVECOMMUNICATE CONTENT CULTUREENABLE GLENTWORTH INFORMATIONINTERACTIVE KNOWLEDGE KNOWLEDGEXPERTLEARN MEDIA NARRATIVENETWORKING OBJECTIVE ONLINEPROCESS SHARING SOCIALSTONEBRIDGE

KM FIND-A-WORD


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1 9 - 2 1 A p r i l 2 0 1 0C r y s t a l P a l a c e , L u n a Pa r k , S y d n e y

Speaker Profiles

Jerry AshJerry Ash has been a leading advocate, oracle and an

international thought leader in the development of knowledge

management (KM) theory and practice for over 15 years.

He founded the Association of Knowledgework (AOK) toprovide a common ground in its Star Series Dialogues

where the worlds top KM experts gathered virtually for

years to hammer out differences and commonalities. He is

a lifelong communicator whose experience has included a

broad spectrum of advocacy and leadership roles including

university professor, editor, publisher, author, state senator,

hospital public relations director, CEO of a state hospital

association and executive director of a human organ donor

organization.Now, as a freelance writer, editor and publisher

with Associated Professional Services, Jerry helps people

and companies communicate in a new business and social

environment where words matter. Currently he is focusing his

KM research and writing on Human Capital Management.

Cory BanksCory Banks is the Executive for Knowledge & Business

Systems in Australia-Pacific for the global infrastructure

design consultancy, Parsons Brinckerhoff (PB).His portfolio

at PB includes business systems, safety, environment and

knowledge management. Cory has diverse experience

working in a number of industries across public and private

sectors in Australia, Europe and North America. He has held

roles including business analyst, project manager, account

manager, business consultant, facilitator, knowledge manager

and barman. Cory is based in Brisbane and is enjoying

the experience of raising a young family, despite the sleepdeprivation.

Michael BeckettMichael Beckett is responsible for the provision and

support of Information Technology (IT), Library and Records

services across ANSTO. Michael has more than 35 years

experience in the IT industry, and held a number of roles from

computer operations through product marketing in Europe.

Prior to joining ANSTO, he was Program Manager for the

NSW Government Licensing Project. At ANSTO Michael is

responsible for providing the science and business units with

a reliable and flexible IT infrastructure, the ANSTO service

desk and IT support services, and also IT and informationmanagement solutions project delivery.

Christine BurtonChristine Burton is the Learning Technologies Manager for

National Australia Banks People Services department, part of

Business Services Australia. With a banking and technology

career that has covered everything from frontline customer

service to software development to foreign currency trading,

Christine has now settled in web development and design

for HR system delivery including learning and collaborative

environments. Christine has been with NAB for over 11 years

and has a Bachelor of Economics, Graduate Diploma inInformation Technology, Certificate IV in Workplace Training

and Assessment and a Graduate Diploma in Computer

Education.

Jean-Marc DavidJean-Marc David is in charge of Master Plan, Advanced Projects

and Support to International Operations at the Engineering &

Quality IS Department of Renault. His activities also include

supporting partnerships with Avtovaz in Russia and Daimler,as well as the Collaborative Engineering Project. Prior to this,

Jean-Marc David was responsible for delivering Knowledge

Management, Collaboration and Document Management

solutions at Renault. He has launched the KM Department

in 2000 and was responsible for it until 2008. He has been

involved in many international projects and conferences over

the years.

Stephen DavieStephen Davie is a Senior Consultant within Arups

Australasian Management Consultancy practice. His

international consulting experience spans organisational

change, performance improvement and knowledgemanagement. Stephen has been involved in a number of

high-profile knowledge management engagements in the

UK, Hong Kong and Australia, involving the coordination of

people, process and technology to improve operational and /

or financial performance. Stephen is currently leading a

number of local engagements involving the establishment

of Communities of Practice and the systems, processes

and behaviours that underpin these Communities.

Stan GarfieldStan Garfield is the Community Evangelist in the Global

Consulting Knowledge Management Group for Deloitte ToucheTohmatsu. Stan launched the first knowledge management

program for the Digital Equipment Corporation in 1996 and

assisted in the development of corporate KM strategy for

Compaq in 2000. He has also led the Worldwide Consulting

& Integration Knowledge Management Program for Hewlett-

Packard, (2004-2008) and currently leads the SIKM Leaders

Community with over 400 members globally.

Tony GleesonTony is the Executive General Manager of Member

Knowledge for CPA Australia and leads a team responsible

for the development of educational products that that include

over 30,000 CPA program candidates sitting certificationexaminations. From 2002-2007 Tony worked for Deloitte

Touche Tohmatsus Global Office in New York as the Global

Director of Learning - Programs and Solutions. Prior to this

position he was the Director of Learning for Deloittes Asia

Pacific & Africa region.

Howard HillHoward Hill has been involved in knowledge management

for 15 years. He is currently the knowledge and technology

manager for the General Counsels Office of American Express

in New York, a global role that he has occupied for almost ten

years. Howard was bitten by the tech bug in the mid 1990s andsoon after created and managed the intranet and internet site

for a prominent boutique intellectual property firm of solicitors

in London. Other jobs in publishing and e-commerce ensued

before settling at Amex. He is a member of the New York bar

and is entirely obsessed by gadgets and making music on the

computer - in addition to knowledge management of course!



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1 9 - 2 1 A p r i l 2 0 1 0C r y s t a l P a l a c e , L u n a Pa r k , S y d n e y

Speaker Profiles

Philipp HoffmanPhilipp Hoffmann is a respected thought leader in the field

of Enterprise Information Management. He has over 20 years

of experience as an expert in supporting business processes

through information management practices within the publicand private sectors. A Director of Glentworth, Philipp is a

highly experienced consultant widely respected in the delivery

of strategic Information Management Programmes of work.

Philipp is passionate about helping clients to deliver strategic

outcomes through the skillful application of programme

and management disciplines and understanding the bigger

operational and strategic business concepts.

Aw Siew HoongAw Siew Hoong is the Asia Pacific Knowledge Manager for

Shell Global Solutions. Prior to joining Shell, Siew Hoong

spent 10 years with an international consultancy focusing

on change management and learning & development forthe energy industry. Recently he has been appointed as the

Global Leader for the Shell Projects and Technology Wiki.

In his spare time Siew Hoong enjoys spending time with his

family watching movies

Michelle LambertMichelle is a change management & knowledge practitioner

who is passionate about all things to do with change and

knowledge sharing in organisations be they across geographic

or structura/silol boundaries. Key to this is her experience

with change management, OD, facilitation, social media and

leading teams. Knowledge and skills developed during this

experience have been consolidated to deliver great results

with mergers and acquisitions, the Knowledge Management

Roundtable and her new Change Management Toolbox

venture.

Helen MitchellAs General Manager, Knowledge Networks for CPA Australia,

Helen leads a team to develop strategies and implement

projects that connect people to knowledge and people to

people. These bring about change in how the organisation

provides access to knowledge, learning and development

experiences, how it connects with its members, and how

members connect with each other, globally. Her keen interest

lies in the benefits and outcomes gained through knowledge-

sharing within virtual networks and communities of practice their underlying behaviours and success drivers, and the

collaborative spirit that enables them to create value.

David NealeDavid is a product designer who stumbled into designing

business processes for the energy industry. After consulting

to companies such as Caltex, BOC Gases and Onesteel,

David left the realm of large systems implementations to focus

on internet technologies, most recently with ninemsn.He now

runs his own company - Moxy Knowledge Management,

which helps companies to make sound, evidence based

decisions in the face of complexity and uncertainty. He is

currently leading the development of Collaborative Modelling

Software that does to spreadsheets, what Wikipedia did to

text. Davids vision is to transform the way society explores

common problems, moving them towards an evidence-based,

transparent appraisal of the common good.

Arthur ShelleyArthur Shelley is a capability and knowledge strategy

consultant, educator and author of the two books: Being a

Successful Knowledge Leader and The Organizational Zoo,

A Survival Guide to Workplace Behavior. He works withcorporations and government teams to enhance outcomes

from projects and knowledge based initiatives. In his former

role of Global Knowledge Director at Cadbury Schweppes, he

successfully initiated and facilitated virtual global communities

to leverage knowledge, exchange ideas and increase

productivity. Arthur created and mentors the Organizational

Zoo Ambassador Network, a free voluntary group interested

in using the Zoo Concepts and other techniques designed

by Arthur to enhance relationships and performance. He is

a regular speaker and workshop facilitator at international

conferences and is also the knowledge management course

coordinator for RMIT Universitys MBA program.



10/12

Glentworth Silver Sponsor Stand #

Objective Bronze Sponsor Stand #

KnowledgeXpert Exhibitor Stand #

Exhibitor List

Weblogics Exhibitor

Established in Queensland, Glentworth Pty Ltd is a privately held company specialising in high-calibre Information Management

consultancy services in the Asia-Pacific. We can make the leveraging of your information a reality.

A high degree of attention to detail, core ethical values and a willingness to commit to a true partnership characterise your engagement withGlentworth.

Objective Corporation is an established leader and specialist provider of proven content, collaboration & process management solutionsfor the public sector.

Our solutions empower public sector effectiveness, efficiency and transparency helping governments deliver better services to thecommunity at a lower cost. Learn more at www.objective.com

KnowledgeXpert is an integrated knowledge management & eDiscovery portal featuring:

DISCOVER:withasinglesearchacrossenterpriseandworldwideresources(includingLexisNexis,Westlaw,Lawtel,Worksite,

infoXpert and many more...) CREATE:knowledgecontentwithinawebbasedcontentplatform COLLABORATE:andshareknowledgecontentacrosstheenterprise

Weblogics business intranet systems give enterprises easy access and management of documents, electronic forms, workflows,resources,correspondence/socialnetworkingandannouncements/news.Totallyweb-based,itisyourcompleteknowledgesolutionand

businessprocessautomationtoolthatrequiresnoprogrammingandoperatesout-of-theboxfromdayone.Noprogrammingmeanshugecostsavingsandnonever-endingimplementations.Withunsurpassedflexibilitytomeetyourbusinessneeds,ourproductsoperate on your servers or can be hosted by us. Your staff, customers and partners can control all their key day-to-day business

processes through a single individualised collaborative interface - anytime, anywhere.

StoneBridge Systems Solution Hub Stand #

StoneBridgeSystemsisanAustraliancompanyspecialisinginEnterpriseContentManagement.Weprovidefullendtoendsolutionsthatsolve all your content management needs covering document management, Web content management, knowledge management andportals.

StoneBridgeconsultantshavedeepdomainexpertiseinECMdevelopment,support,consultingandimplementationservices.Wedontuseyourimplementationasatraininggroundorsupplyyouwithgeneralistconsultants.Wesupplyyouwithexperience,andthatstheStoneBridgeSystemsdifference.



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Book before 6 August 2010 to receive our early bird discount

7 - 8 September 2010Sydney

Collaboration

Site Visits

Previous Site Visits have

sold out 2 months prior.

Please ask to be put on the waiting

list for our next Collaboration sitevisit if the event is sold-out.

Site visit capacity: 18

Ricoh Australia Pty Ltd

AMP

See the sites of:

Freehills

National Australia Bank

SiteviSitSallowyoutoexperiencelivecollaborationSyStemSandgainaninSightinto

thelook, feelandfunctionalityoftheSyStem. becauSeyouareactuallyatthehoStorganiSation, weareverylimitedinthenumberofpeoplewhocan

attend.

pleaSeviSitthearkgroupStandorcontactaga@arkgroupaSia.comformoredetailS

Feedback from previous Ark Group Site Visits:

Really enjoyed the two days - will be sending my staff next timeSensis

Hearing the experiences of other organisations in their workplace with theopportunity to ask questions is extremely valuable and a great way to learn.Department for Environment and Heritage (SA)

Great learning from people whove done it and made mistakes, yet make it work!ACF

Site fact files available at:

http://tinyurl.com/collabsv


12/12

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