press kit - mides...press kit subject: health care technology created date: 2/10/2016 9:41:17 am
TRANSCRIPT
Contact:
Ms. Lucijana Manovic
Sales/Marketing
Tel.: +43 (0) 316 42 65 00 - 10
E-Mail: [email protected]
Health Care Technology
Press Kit
Health Care Technology
Inhaltsverzeichnis
1. The Company ........................................................................................................................ 3
2. Facts and Figures................................................................................................................... 4
3. Products and Services ........................................................................................................... 5
3.1. High-Tech-Laboratory for Medical Ultrasound Systems and Probe Repair ............................ 5
3.2. Probe Repair instead of Buying a New One ............................................................................ 6
3.3. Probe Repair with an All-in-One Solution ............................................................................... 7
3.4. Ultrasound Equipment Trading ............................................................................................... 7
3.5. Showroom with New and Used Ultrasound Systems .............................................................. 7
3.6. Quality-Management: Testing the Probes On-Site ................................................................. 8
3.7. Probe Repair: A Market with a Lot of Potential ...................................................................... 8
3.8. Best Trained Employees .......................................................................................................... 8
4. Contact Persons .................................................................................................................... 9
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Health Care Technology
1. The Company
MIDES was founded in the field of
diagnostic ultrasound by Norbert
Minarik. In 1996 one of the largest
showrooms in Austria was opened
in Graz. Further showrooms
opened in Vienna and Linz in 1997.
In the following years MIDES
expanded the partner network
beyond the Austrian boarders and
founded five more subsidiaries
within six years throughout
Europe. In the meantime, MIDES exports its products in over 50 countries worldwide.
MIDES continuously invests in research and development of the ultrasound probe repair. In 2007 the
owner-managed Austrian company entered the market with probe repair services. Since then MIDES
uses a special process for the probe analysis. With this special analysis system, MIDES can perform
professional quality tests, exact initial analysis and diagnosis, which are compliant with the
requirements of the main ultrasound manufacturers.
Within a few years MIDES has achieved a special role in the European probe repair market. Through
the exclusive test system as well as the opportunity of high standard live-tests, MIDES built a unique
position in the Austrian market.
In 2013 MIDES was honoured with the federal emblem from the Republic of Austria for outstanding
accomplishments for the Austrian economy. Product and service quality, innovative drive as well as
sustainability were the requirements for receiving this award from the Federal Ministry of Economy,
Family and Youth. Furthermore, in 2014 MIDES received the „Primus-Award“ in the category
„Sustainability“ and the Styrian Export-Award from the Styrian Economic-Chamber in the
category „Service and Trading“. In January 2015 followed the Styrian federal state emblem.
Thus, MIDES is able to represent Austria perfectly in the international markets and to fulfil its role as a
market leader.
MIDES-Headquarter in Graz (Styria, Austria)
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Health Care Technology
2. Facts and Figures
Foundation 1995
Corporate Form GmbH /Ldt
Headquarter Weinholdstraße 33, 8010 Graz Styria, AUSTRIA
Subsidiaries Market presence in over 50 European countries and a few in the USA
CEO Dr. Hannes Fliesser Mag. Christian Brunner
Director European Probe Repair Network (EPRN)
Dr. Hannes Fliesser
Employees 70 (40 % Trade, 60 % Service)
Certification ISO 9001 & ISO 13485
Awards and Distinctions • Federal Emblem from the Republic of Austria • Export-Award from the Styrian economic-
chamber in the category „Service and Trading“ • Primus-Award in the category “Sustainability” • Styrian Federal State Emblem
Revenue in 2014/2015 € 13 M.
Service Portfolio • Trading with ultrasound systems • In-house service department – multibranded for
all manufacturers and brands • Big stock with varieties of spare parts • Manufacturer independent repair and analysis of
ultrasound-probes through the high-tech-laboratory
• Repair of ultrasound-endoscopy-probes, standard-probes, TEE-probes und 4D-probes
• Highest quality standards and quality assurance • Showroom with a broad variety of new and used
ultrasound systems
Target Groups • Hospitals • University Clinics • Medical Specialists • Institutes for Scientific Research • Distributors
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Health Care Technology
3. Products and Services
3.1. High-Tech-Laboratory for Medical Ultrasound Systems and Probe Repair
The development of probe repair at MIDES 2006: Repair of standard-probes
2008: Repair of TEE-probes
2010: Foundation MIDES Health Care Technology GmbH (02.10.2010)
2011: Repair of 4D-probes
Beginning of cooperation with universities
Internal educational curriculum
Certified according to ISO 9001 and ISO 13485
2015: Repair of ultrasound-endoscopy-probes
Probe-Repair in the Ultrasound-Servicecenter from MIDES
The sonography (ultrasound) is the most used medical imaging technique in and indispensable for
medicine. Due to the unique high-tech-laboratory of MIDES, which was built ten years ago, they
became THE specialist in repairing standard and TEE-(Transoesophageal-Echocardiography)
ultrasound probes. The vendor-independent specialists concentrate on identifying and remedying
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Health Care Technology
Damaged Probe Repaired Probe
electronical, mechanical and other defects on ultrasound probes, which include damaged cables,
connectors, coatings and electrical shorts. In order to maximize the expertise and efficiency of MIDES,
new probe repair solutions are developed continuously. After two years of intense research work, the
company was able to successfully develop a repair-process for complex ultrasound-endoscopy-probes
for various manufacturers. This enables MIDES to repair damaged ultrasound-endoscopy-probes in
highest quality. In 2015 MIDES already performed successful test runs in Germany – with spring 2016
the company will offer this service to full extent. Moreover, MIDES also founded the platform EPRN –
European Probe Repair Network.
3.2. Probe Repair instead of Buying a New One
If a damaged ultrasound probe gets replaced by a new one, hospitals and physicians are faced with
high costs. The complete functionality of an ultrasound transducer depends on several factors such
as type, period of application, handling and care. The average lifetime of a standard-probe (probes,
that are used for the body surface) is five to seven years and of a TEE-probe (transoesophageal-
echocardiography probe, which is also called cardiologic swallow probe) is one and a half to two years.
Leak coatings, damaged strain reliefs, casings and cables as well as bite marks are typical defects. All
these factors may lead to damaged piezo crystals and consequently to insufficient imaging.
Just a few years ago there was no other option than to replace the defective probes with a new one
from the manufacturer. But now, thanks to the repair of damaged probes, customers can save costs
up to 60 % in comparison to a new purchase.
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3.3. Probe Repair with an All-in-One Solution
As a service provider MIDES not only repairs damaged probes at attractive conditions, but also offers
a complete all-in-one solution. Due to the large stock of loaner probes, the customers have the
possibility to make use of a loaner probe. This means, that customers will receive a loaner probe during
the repair, even before sending the damaged probe to MIDES in order to avoid down times.
The probes are tested and repaired in the high-tech-laboratory and are live-tested in the in-house
showroom in order to guarantee 100 % functionality. After the final check the customer receives an
analysis report and a warranty together with the ready-to-use probe.
As MIDES only uses the best analysis devices they are producing innovative state-of-the-art solutions.
Continuous calibrations and updates, several controls and live-tests directly on the ultrasound devices
guarantee the quality of a repaired probe. In the meantime around 90 % of all damaged probes are
repairable thanks to the competence of MIDES experts, who constantly develop new probe repair
methods.
3.4. Ultrasound Equipment Trading
After having been active in the trading of ultrasound equipment for 20 years, MIDES markets new and
high-quality second-hand equipment in over 50 countries worldwide. MIDES locations and partners in
Europe allow the Austrian company to be completely committed to their customer’s interests and
needs. Thanks to the good cooperation with manufacturers and the industry, MIDES offers its
customers the possibility of a direct comparison of various pieces of ultrasound equipment.
3.5. Showroom with New and Used Ultrasound Systems
The showroom at the company’s headquarter in Graz (Styria, Austria) has more than 150 new and used
ultrasound devices, laboratory technologies, densitometer and other medical engineering products.
Customers and partners are able to test the devices, compare different brands and to decide from a
broad variety. Thanks to the excellent cooperation with producers and industry, MIDES offers its
customers the possibility to compare different ultrasound units directly.
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3.6. Quality-Management: Testing the Probes On-Site
The international market is striving to develop a harmonized set of quality standards for ultrasound-
machines. For this purpose MIDES offers hospitals and physicians tests for quality assurance. This
means, that the probes are tested and analysed preventively in hospitals and at physicians in order to
assess the quality standards and the conditions of the probes. As a result, the best definition of image
and the diagnostic quality as well as the complete functionality of the devices are guaranteed. During
the quality analysis, MIDES verifies the functionality of each single crystal so the highest level of quality-
management can be offered. Due to the preventive probe analysis, defects are recognized before they
turn into expensive repairs. MIDES is ISO certified and uses materials, which are equivalent to the
manufacturer’s quality, which ensures the quality of the repaired probe.
3.7. Probe Repair: A Market with a Lot of Potential
The ultrasound market is made up of an equal amount of hospitals and physicians. The geographical main market of MIDES is Europe.
3.8. Best Trained Employees
MIDES currently employs 70 people and is constantly looking for and training new and qualified
colleagues. Additionally regular international advanced trainings and seminars guarantee a permanent
development and improvement of their services.
Showroom in Graz (Styria, Austria)
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Health Care Technology
4. Contact Persons
Your contact persons are:
Dr. Hannes Fliesser CEO Weinholdstraße 33 8010 Graz
Tel.: +43 (0) 316 42 65 00 E-Mail: [email protected] Copyright: MIDES GmbH
Mag. Christian Brunner CEO Weinholdstraße 33 8010 Graz
Tel.: +43 (0) 316 42 65 00 E-Mail: [email protected] Copyright: MIDES GmbH
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