sugar crm marketing industries presentation - 0 overview
DESCRIPTION
SugarCRM presentation by Marketing Industries BV Netherlands. See also: Presentation - 1 Marketing Automation Presentation - 2 Sales Force Automation Presentation - 3 Customer Support Presentation - 4 Reporting Presentation - 5 Platform Presentation - 6 CollaborationTRANSCRIPT
SugarCRMby Marketing Industries
©2009 SugarCRM Inc. All rights reserved.
Marketing & Sales automation
SugarCRM Overview
©2008 SugarCRM Inc. All rights reserved.
Founded in September 2008
Based in Almere, The Netherlands
Authorized SugarCRM partner
Specialized in Marketing and Sales automation
Database experts
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 3
About Marketing Industries
Defining business processes
CRM implementation
Campaign management
Reporting
Business Intelligence
Data cleaning and enrichment
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 4
Services of Marketing Industries
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 5
Some companies we work for
Founded in 2004
5,000 Customers in 30 countries
Over 500,000 users on 60,000 systems
115,000 Community members
150 Partners on five continents
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 6
About SugarCRM
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 7
Over 5,000 Customers Worldwide
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 8
Over 1,000 European Customers
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 9
North America: 2005
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 10
North America: 2006
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 11
North America: 2007
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 12
North America: 2008
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 13
North America: 2009
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 14
Europe: 2005
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 15
Europe: 2006
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 16
Europe: 2007
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 17
Europe: 2008
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 18
Europe: 2009
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 19
Generate Higher ROI on Marketing ActivitiesIncrease the Productivity of Your Sales ForceCreate a Consistent Customer ExperienceProvide Better Visibility Across the BusinessImprove Communication and Information SharingCreate Powerful Business Processes Easily
Why SugarCRM
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 20
Create and execute campaigns across marketing channelsCaptures leads directly into CRM System Measures return on investment of campaigns
Generate Higher ROI on Marketing Activities
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 21
Organize sales information into a single systemImprove the productivity of sales individuals and teamsGain greater visibility into performance
Increase the Productivity of Your Sales Force
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 22
Central repository for customer support and product issuesShare knowledge and case resolutions across teamsReduce costs through customer self-service
Create a Consistent Customer Experience
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 23
Create real-time reports and dashboards on any CRM metricMonitor the effectiveness of marketing programs, sales opportunities, and support casesShare/restrict access to reports and dashboards across teams
Provide Better Visibility Across the Business
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 24
Share calls, meetings, documents, calendars and emailIntegrate Sugar with popular applications such as Microsoft OutlookCapture information from cloud services in Sugar
Improve Communication and Information Sharing
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 25
Create custom fields, objects and modulesDesign workflow processes to fit your businessControl visibility and access at the field level
Create Powerful Business Processes Easily
Community€ 29/user/month
Platform for CRM development
Professional€ 55/user/month
Advanced CRM for small and medium-sized companies
Enterprise€ 75/user/month
CRM for the most demanding companies
CRM Applications for the Cloud
04/11/2023 ©2008 SugarCRM Inc. All rights reserved. 27
SugarCRM Editions
The monthly price includes:Hosting in Equinix datacentersFull functional support
Import of dataChange fields, dropdowns, workflows etcHelpdesk
Full technical supportNew updates of SugarCRM versionNew updates of all server softwareFastest internet speed
Daily back-up (and recovery)Fallback service
04/11/2023 ©2008 SugarCRM Inc. All rights reserved. 28
SugarCRM services includes
Full implementation of SugarCRMInstallation of SugarCRM and databaseModify screens, fields, dropdowns menu’sCreate workflowsCreate reportsSet up of campaignsImport of your data (customers, prospects, leads)
Training of key- and end-usersGoogle apps integrationConnect external databases
04/11/2023 ©2008 SugarCRM Inc. All rights reserved. 29
Other SugarCRM services
Fast implementation
> 2 working days
04/11/2023 ©2009 SugarCRM Inc. All rights reserved. 30
Open Source and Cloud Converge
04/11/2023 ©2008 SugarCRM Inc. All rights reserved. 31
Great Functionality in One Application
Start with SugarCRM within daysProfessional CRM systemEasy to useCollaborate with other applications and databasesCost effective, no need to invest in:
ServersServer softwareDatabasesApplication managersDatabase managersBack-up
04/11/2023 ©2008 SugarCRM Inc. All rights reserved. 32
Your advantage
04/11/2023 ©2008 SugarCRM Inc. All rights reserved. 33
More information?
Marketing Industries BVTelevisieweg 561322 AM AlmereThe NetherlandsTel +31 36 536 72 33
Presentation - 1 Marketing AutomationPresentation - 2 Sales Force AutomationPresentation - 3 Customer SupportPresentation - 4 ReportingPresentation - 5 PlatformPresentation - 6 Collaboration