sugar crm marketing industries presentation 1 marketing automation

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SugarCRM Marketing Automation ©2008 SugarCRM Inc. All rights reserved.

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SugarCRM presentation by Marketing Industries BV Netherlands. See also: Presentation - 0 OverviewPresentation - 1 Marketing Automation Presentation - 2 Sales Force Automation Presentation - 3 Customer Support Presentation - 4 Reporting Presentation - 5 Platform Presentation - 6 Collaboration

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Page 1: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

SugarCRM Marketing Automation

©2008 SugarCRM Inc. All rights reserved.

Page 2: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

04/07/2023 ©2008 SugarCRM Inc. All rights reserved. 2

What is Marketing Automation?

Define, create, execute and measure marketing activities

Identify Targets

TargetCreate Interest

OfferBuild Preference

MessageCapture Leads

ResponseCreate Opportunities

Capture

Page 3: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

Create and execute campaigns across marketing channelsCaptures leads directly into CRM System Measures return on investment of campaigns

04/07/2023 ©2008 SugarCRM Inc. All rights reserved. 3

Generate Higher ROI on Marketing Activities

Page 4: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

04/07/2023 ©2008 SugarCRM Inc. All rights reserved. 4

SugarCRM Marketing Automation

Issues Solution Impact

Difficulty launching andmanaging campaigns across channels

Importing leads into CRMrequires intensive manual efforts

Inability to measure marketing programs

Multichannel campaigns and campaign set-up wizard

Create target lists based on reports or from 3rd part data sources

ROI calculator for each campaign tracks lead-to-sale process

Pre-built dashboards show leads by source and sales stages

Spend less time on manualprocesses and more time oneffective marketing

Create email, telesales, adcampaigns in a few simplesteps

Obtain all the tools to ensure marketing is accountable

Import/Export from multiple data sources in a few simple steps

Web-to-lead forms capture leads on web site and auto-import into Sugar

Page 5: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

Supports all disciplines:Broadcast MarketingDirect MarketingLead Nurturing

Manage campaigns across all channels

Email marketingOnline advertisingNewsletters Event planning Search engine marketingList rentalsTelesales programsAd Programs

04/07/2023 ©2008 SugarCRM Inc. All rights reserved. 5

Multichannel Marketing

Page 6: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

Simplifies campaign design, execution and trackingEnsures proper testing, suppression, and list managementOffers real-time activity and ROI reports

04/07/2023 ©2008 SugarCRM Inc. All rights reserved. 6

Campaign Wizard

Page 7: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

Ensure campaigns are brand consistent and coordinated across customer channels Monitor campaign execution to ensure offers reach the targeted audience Track and assign opportunities to campaign leads Control opt-in and opt-out lists

04/07/2023 ©2008 SugarCRM Inc. All rights reserved. 7

Email Marketing

Page 8: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

Automate lead import from Web into SugarCRMNo programming needed Presents all fields and values from the Leads moduleOffers design flexibility and lowers IT time in marketing support

04/07/2023 ©2008 SugarCRM Inc. All rights reserved. 8

Web-to-Lead Forms

Page 9: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

Segment leads based on your sales objectivesImport and export lists from third-parties Automatically capture leads across multiple channels Convert leads to opportunities and ensure appropriate follow-up

04/07/2023 ©2008 SugarCRM Inc. All rights reserved. 9

Lead Management

Page 10: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

Understand the ROI of marketing programsTrack which channel is most/least profitableReplicate successful campaigns in a few simple steps

04/07/2023 ©2008 SugarCRM Inc. All rights reserved. 10

Marketing Analytics

Page 11: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

Start with SugarCRM within daysProfessional CRM systemEasy to useCollaborate with other applications and databasesCost effective, no need to invest in:

ServersServer softwareDatabasesApplication managersDatabase managersBack-up

04/07/2023 ©2008 SugarCRM Inc. All rights reserved. 11

Your advantage

Page 12: Sugar Crm Marketing Industries Presentation   1 Marketing Automation

04/07/2023 ©2008 SugarCRM Inc. All rights reserved. 12

More information?

Marketing Industries BVTelevisieweg 561322 AM AlmereThe NetherlandsTel +31 36 536 72 33

[email protected]

Presentation - 0 OverviewPresentation - 1 Marketing AutomationPresentation - 2 Sales Force AutomationPresentation - 3 Customer SupportPresentation - 4 ReportingPresentation - 5 PlatformPresentation - 6 Collaboration