the agile enterprise - digital transformation as a practical application
TRANSCRIPT
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27.10.2016 / T3CON 2016 / MunichPatrick Lobacher
www.pluswerk.ag
The agile enterpriseDigital Transformation as a practical application
+Pluswerk AG
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Your Partner for the Digital Transformation
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+Pluswerk AG in a nutshell
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• Founded 2010 (as legal unit, predecessor since over 20 years)
• More than 130 employees at more than 10 locations in
Germany, Poland, South Africa and Rumania
• Specialized in complex and sophisticated solutions in the area
of the “Digital Transformation”
• Our core values:
• Based on partnership
• Passionate
• Recoverable & Qualitative
• Creative & Innovative
Patrick LobacherChairman of the board
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+Pluswerk AG - Fullservice Agency for the Digital Transformation
Consulting Agency Systems House
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Innovations
Design Thinking
Lean Startup
Lego Serious Play
Business Model Canvas
Value Proposition Design
Lean Canvas
Objectives & Key Results
4DX
Working Out Loud
New Work
Management 3.0
Team-Development
Leadership Coaching
Organizational Consulting
Process Consulting
Change Management
(Large Group) Moderation
IT-Consulting
Project Management
Agile / Lean
People Processes
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References
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What the hell
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is an agile enterprise at all?
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Agile Enterprise?
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“Agile Enterprise” is for sure just another member of the
“Bullshit Bingo Hall of Fame”?
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Agile Enterprise?
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The Problem with BuzzWords are:“We need them to get attraction to a
topic and they always reflect an important aspect of our live.”
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Today tools, like Waterfall, MbO, ...
Tools like Scrum, OKR, ...
Started 1993 (1989)
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Complicated
Task is calculatedKnowledgeWaterfall planningJust one try
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Complex
SkillsSmall iterationsOn-going correctionsLearn from mistakes
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Enterprises are “complex” as well
Employees are complex as…Markets are complex…Structures are…Dynamics…...
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Everything is getting
more and more
unpredictable
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more
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Agile & Lean
● Value based (Focus, Openness, Courage, Commitment, …)● Teamwork● Feedback● Iterations & Increments● Continuous Improvement● Avoidance of waste● Leadership (instead of Management)
The enterprise stack
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Which is the DNA of todays enterprises?
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Culture Top Down, C&C, Family/Performance/...
Strategy Annual static planning
Goals Cascading (waterfall) goals
Tactics (Products / Prozesses) Planning
Operations Waterfall development
The traditional stack
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Culture Top Down, C&C, Family/Performance/...
Strategy Anual static planning
Goals Cascading (waterfall) goals
Tactics (Products / Prozesses) Planning
Operations Agile development
Half-baked agility - Level 1 Waterfall legacy
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Culture “Agile Culture”
Strategy Anual static planning
Goals Cascading (waterfall) goals
Tactics (Products / Prozesses) Lean Startup, Lean Production, ...
Operations Agile development
Half-baked agility - Level 2Waterfall legacy
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Culture “Agile Culture”
Strategy Anual static planning
Goals Cascading (waterfall) goals
Tactics (Products / Prozesses) Lean Startup, Lean Production, ...
Operations Agile development
Half-baked agility - Level 3Waterfall legacy
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Culture “Agile Culture”
Strategy Data driven, Iterative, Hypothesis validation
Goals Cascading (waterfall) goals
Tactics (Products / Prozesses) Lean Startup, Lean Production, ...
Operations Agile development
Half-baked agility - Level 4Waterfall legacy
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Culture “Agile Culture”
Strategy Data driven, Iterative, Hypothesis validation
Goals OKR (Goal Agility)
Tactics (Products / Prozesses) Lean Startup, Lean Production, ...
Operations Agile development
Full-stack agility
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Culture 7As of Culture
Strategy Data driven, Iterative, Hypothesis validation
Goals OKR (Goal Agility)
Tactics (Products / Prozesses) Lean Startup, Lean Production, ...
Operations Agile development
Full-stack agility
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Agility Iterative, incremental, fast feedback
Agnosticism Data driven, hypothesis validation, experiments
Asymmetry Power Laws, Moonshots, 10x Talent
Autonomy Self-managed teams that question “orders”
Alignment 360º Alignment, continuous feedback
Accountability Focus on delivering value
Authenticity Purpose, consistent values
Full-stack agility - 7As of Culture
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Digital Maturity Level
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How “digital” is my enterprise?
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Digitale Transformation / Digitalization
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LegacyCompany
complicatedhierarchical
managementprocessesknowledge
formalrigid
...
DigitalCompany
complexnetwork
leadershippeopleskills
dynamicagile
...
Planning, management, optimization and implementation of the company’s value-added chain in the digital age
Agile / LeanScrum
KanbanDesign Thinking / LSP
Lean StartupOKR / 4DX
Management 3.0...
Digital Business Transformation
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No. Dimension Description Example(s)
1 Strategy Digital strategy of the company
Digital Roadmap
2 Leadership Management, CxO, Roles CIO, Servant Leader, Agile Coaches, ...
3 People Human Ressources, Goal Management, HR Development, …
OKR, 4DX, WOL, ...
4 Culture Culture & Culture Development Values, Mission Statement, ...
5 Processes Process and their execution Scrum, Kanban, ...
6 Products Produkte, Innovationsfähigkeit, Geschäftsmodelle
IoT, Industrie 4.0, Lean Startup
7 Technology In- and Out-Side Software, Cloud, ...
8 Data Data Management Big Data, Personalization, ...
9 Customer Customer Focus Social Media, ...
10 Governance Execution of the digital strategy
Sustainability
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OKR
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Objectives & Key Results
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OKR
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DML: 1 Strategy | 2 Leadership | 3 People | 4 Culture | 5 Processes
“OKRs stands for Objectives and Key Results. It is a method of defining and
tracking objectives and their outcomes.
Its main goal is to connect company, team and personal objectives to
measurable results, making people move together in the right direction - the
mission statement of the company.”
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The OKR cycle
Mission statement
(MSC)Moals OKR ZyklusOKR
Planning
WeeklyOKR
OKRReview
Retros-pektive
OKR-List
OKR Master
Standard OKRExtension by pluswerk:consulting
3 - 10 years 1 year
3-4 months
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OKR - Examples
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• Company OKR: “Reach Top Quality” (O)
• Less than 3 escalations per Months: Oct / Nov / Dec (KR)
• 16 positive customer feedbacks (KR)
• Add at least 10 pages of documentation per month: Oct / Nov / Dez (KR)
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Design Thinking
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Creative Solutions
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Design Thinking
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DML: 1 Strategy | 3 People | 4 Culture | 5 Processes | 6 Products | 9 Customer
• Design Thinking has become more than just a creative process.
•
• What was originally intended as an innovation method for products and
services in Stanford, has advanced to a completely new way of seeing
people in relation to work, of imagining the concept of work and of posing
questions about how we want to live, learn, and work in the 21st century.
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Design Thinking
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Design Thinking
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Lean Startup
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Entrepreneurship
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Lean Startup
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DML: 1 Strategy | 3 People | 5 Processes | 6 Products | 7 Technology |9 Customer
• “The Lean Startup method
teaches you how to drive a
startup - how to steer, when
to turn, and when to persevere
- and grow a business with
maximum acceleration.”
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Management 3.0
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New ways
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Management 3.0
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DML:
1 Strategy
2 Culture
3 People
4 Culture
5 Processes
10 Governance
by Jurgen Appelo
Management 3.0
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Management 3.0
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Even more tools
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for mastering the digital transformation
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More tools
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Scrum
Kanban
New WorkHolocracy
4DX
Lego Serious Play
Servant LeadershipComplexitools
And many more...Technology & Concepts(like IoT, VR, AR, SH, …)
Big Data
Customer Centricity
Network-Tools
AgileLean (Thinking/Production/Management)
Google Sprint
XP
Culture Profile Indicator
Don’tusethe“old”Tools!!
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Size of “Digital Transformation”
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Size of “Digital Transformation”
Next steps
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to start with the “Agile Enterprise”
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Be courages and curious and…try, try try,...and fail (perhaps) and learn
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Thank you very much!
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pluswerk.ag
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Contact
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Christian [email protected]+49 89 130 145 22
Patrick [email protected]+49 89 130 145 20
Magnus [email protected]+49 2204 842662
pluswerk:okr
+Pluswerk AGWilhelm Hale Str. 5380639 München
T: +49 89 130 145 0F: +49 89 130 145 [email protected]
www.okr-beratung.dewww.pluswerk.ag
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+Pluswerk AG - Fullservice Agency for Digital Transformation
Strategy Consulting Digital Technology Operations
Digitalization / Digital TransformationHostingEditorialContent
OperationsOKR / New Work
(Digital) Leadership / Management 3.0Agile / Lean / Innovation Mgt.
Digital VisionCoaching / Sparing
PM / ConsultingDigital Agency
CMS / CRM / PIME-Commerce
IoT
CI / CD / CloudSystemdevelopmen
tSystemintegration
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www.pluswerk.ag