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ACTIVITY REPORT
TRAINING OF TRAINERS COURSE ON BUSINESS CONTINUITY MANAGEMENT
18-20 July 2018
Galle Face Hotel, Colombo, Sri Lanka
Organized by Sri Lanka Preparedness Partnership (SLPP) Under Asian Preparedness Partnership (APP)
Contents
1. Background ............................................................................................................ 3
2. Objectives .............................................................................................................. 3
3. Participants ............................................................................................................ 4
4. Workshop proceedings .......................................................................................... 5
4.1 Opening Remarks .............................................................................................. 5
4.2 Disaster impacts on SMEs and business sector in Sri Lanka ............................... 6
4.3 Disaster Preparedness Assessment and Damage Assessment Exercises ............ 7
4.4 Business Continuity Management Modules ...................................................... 7
4.5 Training for Instructors .................................................................................... 10
Annex 1: Agenda ...................................................................................................... 11
Annex 2: Curriculum ................................................................................................. 14
Annex 3: Final list of participants ............................................................................. 19
Annex 4: Business Resilience Assessment Exercise – summarized results ................ 21
1. Background
The Sri Lanka Preparedness Partnership (SLPP)1 in collaboration with the Asian
Disaster Preparedness Center (ADPC), the Ceylon Chamber of Commerce and
government of Sri Lanka (Ministry of Irrigation & Water Resource Management and
Ministry of Disaster Management) with the support of Bill & Melinda Gates
Foundation (BMGF), organized a training of trainers (ToT) on Business Continuity
Management (BCM) in Colombo, Sri Lanka from 18th-20th July 2018. Oxfam Sri
Lanka also provided financial assistance for the training.
The ToT on BCM was designed to promote awareness and knowledge of the benefits
and key processes of BCM as part of overall efforts for building business resilience.
The training aimed to equip the participants to deliver BCM training for micro, small
and medium sized enterprises (MSMEs) especially as part of enhancing their value
chain and/or corporate social responsibility and environmental sustainability
programs.
The technical component of the BCM training was facilitated by the iPrepare
Business team with support from the ADPC Sri Lanka Country staff who assisted in
contextualizing the training context. The training included an introduction to the
concept of business resilience and experience of iPrepare Business in promoting and
utilizing BCM as a tool to enhance the resilience of business, particularly SMEs.
2. Objectives
Recognizing the pertinent challenges in a changing climate faced by the private
sector and governments, the three-day ToT aimed to increase understanding and
knowledge of business resilience, with a special focus on business continuity
management (BCM) among senior officers/ managers from the private sector
networks/organizations and the public sectors. Through the event, it is expected
that the participants will be better understand the importance of BCM and develop
action plans on how to spread the BCM practice within and beyond organizations
toward resilient society in next six (6) months after the ToT. Then, they can
ultimately play a leading role in building business resilience in their institution and
the country.
1 The Sri Lanka Preparedness Partnership (SLPP) has been formed under the purview of Asian Preparedness
Partnership (APP) for preparedness for emergency response. The program will help in improving the inter- organizational coordination by engaging the Local Humanitarian Organizations and Institutions to have increased dialogue with the National Governments and Inter-Agency Networks through partnerships, exchange of information and knowledge resources, training, and networking opportunities.
The specific objectives of the ToT were:
To understand government policies and institutional mechanism on disaster
risk management in Sri Lanka and to promote strategic partnership for public
and private sectors engagement for proactively integrating business resilience
as part of their core organizational or corporate strategies;
To develop participant knowledge on concepts, principles and steps of BCM
To develop a first draft of Business Continuity Plan (BCP) for their individual
organizations; and
To outline pragmatic action plans for rolling out training on BCM
3. Participants
Participants were comprised of representatives from the following target groups:
Senior representatives/Managers from private companies who are having
MSMEs in their supply chains at the local levels, large corporations and
representatives from District Chambers
Senior Officers from government agencies responsible for private sector
development /MSME promotion as well as disaster risk management such as
Ministry of Industry and Commerce and Ministry of Disaster Management
Local NGOs engaged in MSME development
The final number of participants totalled 33 (8 Female, 25 Male). A list of final participants is included in Annex X of this report.
4. Workshop proceedings
4.1 Opening Remarks
The welcoming remarks of the forum were
delivered by Mr. Chandrarathna D Vithanage, Senior
Assistant Secretary General Ceylon Chamber of
Commerce (pictured right). He noted the impacts of
disasters in terms of business disruption,
particularly for SMEs and the profound and long
term impacts on society and livelihoods. He
highlighted the aims of the ToT in raising awareness
among larger enterprises to enhance their own
Business Resilience and in turn transfer knowledge
to SMEs.
Ms. Nirmala Fernando, Program Manager of ADPC delivered additional remarks
explaining about the work of the Sri Lanka Preparedness Partnership (SLPP) in the
wider context of the regional Asian Preparedness Partnership (APP) and the
importance of including private sector and business in disaster preparedness
alongside more conventional stakeholders from government and NGO/civil society.
Mr. Thajudeen, Additional Secretary, Ministry of Industry
and Commerce (pictured left) delivered a Key Note
speech in which he highlighted two major gaps for SME
resilience in Sri Lanka: Firstly, recovery planning as well as
the need for a comprehensive risk information database
including damage and losses following disasters. He
noted some initiatives which had been taken to address
the gaps: build database/geographical information on
SMEs together with Department of Census and statistics
as well as effort to improve disaster recovery policy (in
collaboration with UNDP).
In addition, Dr. S. Amalanathan. Director General, Disaster Management Centre
(DMC), Ministry of Irrigation, Water Resource Management and Disaster
Management (pictured below) provided a Key Note speech. He noted that the PDNA
undertaken in the country following floods and landslides in 2017 captured damage
and losses of industry commerce. In turn, recovery planning for infrastructure sector
at national level has been undertaken. Nonetheless, there are still notable gaps in
private sector engagement for disaster risk management which need to be
addressed by government together with businesses themselves.
Next, Dr. Buddhi Weerasinghe, Disaster Risk Reduction & Capacity Building Specialist,
ADPC briefed the participants on the session plan and the ToT contents. Before the
technical modules of the training workshop begin, the participants completed a pre-
test assessment.
4.2 Disaster impacts on SMEs and business sector in Sri Lanka
In order to contextualize the need for implementing BCM in the Sri Lankan context,
Dr. Buddhi delivered a session which provided ‘’Overview of disaster impacts on
SMEs in Sri Lanka and the potential for building their business resilience’’. As well as
providing an introduction to DRM theory and terminology, the presentation
informed participants on the impact of disasters on businesses in global terms,
effects of disasters on SMEs in Sri Lanka, as well possible interventions to build
resilience of SMEs in Sri Lanka to disaster.
Next, a representative from the Sri Lankan private sector Mr. Mubin Sanoon, ERM /
BCM Secretariat, Dialog telecommunication