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  • ACTIVITY REPORT

    TRAINING OF TRAINERS COURSE ON BUSINESS CONTINUITY MANAGEMENT

    18-20 July 2018

    Galle Face Hotel, Colombo, Sri Lanka

    Organized by Sri Lanka Preparedness Partnership (SLPP) Under Asian Preparedness Partnership (APP)

  • Contents

    1. Background ............................................................................................................ 3

    2. Objectives .............................................................................................................. 3

    3. Participants ............................................................................................................ 4

    4. Workshop proceedings .......................................................................................... 5

    4.1 Opening Remarks .............................................................................................. 5

    4.2 Disaster impacts on SMEs and business sector in Sri Lanka ............................... 6

    4.3 Disaster Preparedness Assessment and Damage Assessment Exercises ............ 7

    4.4 Business Continuity Management Modules ...................................................... 7

    4.5 Training for Instructors .................................................................................... 10

    Annex 1: Agenda ...................................................................................................... 11

    Annex 2: Curriculum ................................................................................................. 14

    Annex 3: Final list of participants ............................................................................. 19

    Annex 4: Business Resilience Assessment Exercise – summarized results ................ 21

  • 1. Background

    The Sri Lanka Preparedness Partnership (SLPP)1 in collaboration with the Asian

    Disaster Preparedness Center (ADPC), the Ceylon Chamber of Commerce and

    government of Sri Lanka (Ministry of Irrigation & Water Resource Management and

    Ministry of Disaster Management) with the support of Bill & Melinda Gates

    Foundation (BMGF), organized a training of trainers (ToT) on Business Continuity

    Management (BCM) in Colombo, Sri Lanka from 18th-20th July 2018. Oxfam Sri

    Lanka also provided financial assistance for the training.

    The ToT on BCM was designed to promote awareness and knowledge of the benefits

    and key processes of BCM as part of overall efforts for building business resilience.

    The training aimed to equip the participants to deliver BCM training for micro, small

    and medium sized enterprises (MSMEs) especially as part of enhancing their value

    chain and/or corporate social responsibility and environmental sustainability

    programs.

    The technical component of the BCM training was facilitated by the iPrepare

    Business team with support from the ADPC Sri Lanka Country staff who assisted in

    contextualizing the training context. The training included an introduction to the

    concept of business resilience and experience of iPrepare Business in promoting and

    utilizing BCM as a tool to enhance the resilience of business, particularly SMEs.

    2. Objectives

    Recognizing the pertinent challenges in a changing climate faced by the private

    sector and governments, the three-day ToT aimed to increase understanding and

    knowledge of business resilience, with a special focus on business continuity

    management (BCM) among senior officers/ managers from the private sector

    networks/organizations and the public sectors. Through the event, it is expected

    that the participants will be better understand the importance of BCM and develop

    action plans on how to spread the BCM practice within and beyond organizations

    toward resilient society in next six (6) months after the ToT. Then, they can

    ultimately play a leading role in building business resilience in their institution and

    the country.

    1 The Sri Lanka Preparedness Partnership (SLPP) has been formed under the purview of Asian Preparedness

    Partnership (APP) for preparedness for emergency response. The program will help in improving the inter- organizational coordination by engaging the Local Humanitarian Organizations and Institutions to have increased dialogue with the National Governments and Inter-Agency Networks through partnerships, exchange of information and knowledge resources, training, and networking opportunities.

  • The specific objectives of the ToT were:

     To understand government policies and institutional mechanism on disaster

    risk management in Sri Lanka and to promote strategic partnership for public

    and private sectors engagement for proactively integrating business resilience

    as part of their core organizational or corporate strategies;

     To develop participant knowledge on concepts, principles and steps of BCM

     To develop a first draft of Business Continuity Plan (BCP) for their individual

    organizations; and

     To outline pragmatic action plans for rolling out training on BCM

    3. Participants

    Participants were comprised of representatives from the following target groups:

     Senior representatives/Managers from private companies who are having

    MSMEs in their supply chains at the local levels, large corporations and

    representatives from District Chambers

     Senior Officers from government agencies responsible for private sector

    development /MSME promotion as well as disaster risk management such as

    Ministry of Industry and Commerce and Ministry of Disaster Management

     Local NGOs engaged in MSME development

    The final number of participants totalled 33 (8 Female, 25 Male). A list of final participants is included in Annex X of this report.

  • 4. Workshop proceedings

    4.1 Opening Remarks

    The welcoming remarks of the forum were

    delivered by Mr. Chandrarathna D Vithanage, Senior

    Assistant Secretary General Ceylon Chamber of

    Commerce (pictured right). He noted the impacts of

    disasters in terms of business disruption,

    particularly for SMEs and the profound and long

    term impacts on society and livelihoods. He

    highlighted the aims of the ToT in raising awareness

    among larger enterprises to enhance their own

    Business Resilience and in turn transfer knowledge

    to SMEs.

    Ms. Nirmala Fernando, Program Manager of ADPC delivered additional remarks

    explaining about the work of the Sri Lanka Preparedness Partnership (SLPP) in the

    wider context of the regional Asian Preparedness Partnership (APP) and the

    importance of including private sector and business in disaster preparedness

    alongside more conventional stakeholders from government and NGO/civil society.

    Mr. Thajudeen, Additional Secretary, Ministry of Industry

    and Commerce (pictured left) delivered a Key Note

    speech in which he highlighted two major gaps for SME

    resilience in Sri Lanka: Firstly, recovery planning as well as

    the need for a comprehensive risk information database

    including damage and losses following disasters. He

    noted some initiatives which had been taken to address

    the gaps: build database/geographical information on

    SMEs together with Department of Census and statistics

    as well as effort to improve disaster recovery policy (in

    collaboration with UNDP).

  • In addition, Dr. S. Amalanathan. Director General, Disaster Management Centre

    (DMC), Ministry of Irrigation, Water Resource Management and Disaster

    Management (pictured below) provided a Key Note speech. He noted that the PDNA

    undertaken in the country following floods and landslides in 2017 captured damage

    and losses of industry commerce. In turn, recovery planning for infrastructure sector

    at national level has been undertaken. Nonetheless, there are still notable gaps in

    private sector engagement for disaster risk management which need to be

    addressed by government together with businesses themselves.

    Next, Dr. Buddhi Weerasinghe, Disaster Risk Reduction & Capacity Building Specialist,

    ADPC briefed the participants on the session plan and the ToT contents. Before the

    technical modules of the training workshop begin, the participants completed a pre-

    test assessment.

    4.2 Disaster impacts on SMEs and business sector in Sri Lanka

    In order to contextualize the need for implementing BCM in the Sri Lankan context,

    Dr. Buddhi delivered a session which provided ‘’Overview of disaster impacts on

    SMEs in Sri Lanka and the potential for building their business resilience’’. As well as

    providing an introduction to DRM theory and terminology, the presentation

    informed participants on the impact of disasters on businesses in global terms,

    effects of disasters on SMEs in Sri Lanka, as well possible interventions to build

    resilience of SMEs in Sri Lanka to disaster.

  • Next, a representative from the Sri Lankan private sector Mr. Mubin Sanoon, ERM /

    BCM Secretariat, Dialog telecommunication

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