social media klubben - pretty social media
Post on 07-Jul-2015
157 Views
Preview:
TRANSCRIPT
24. Sept 2013 Social Media Klubben!
Who are the guys shouting
Agenda: • Social Media Organisering • Shitstorm & Strategi • Spørgsmål • Tak for i dag !
1 day makes the difference
Crisis management
If!small!or!moderate!number!of!comments!(less!than!xx)!and/or!neutral!or!interroga8ng!tone!of!voice.!• Assign!post!to!xxx!
Green!
If!moderate!or!large!number!of!comments!(more!than!xx)!and/or!nega8ve!tone!of!voice.!• Text!message!xxx:!+45!xxxx!xxxx!
Yellow!
If!something!extremely!bad!or!serious!has!happened,!e.g.!xxxx!• Call!xxx:!+45!xxxx!xxxx!• And!text!message!xxx:!+45!xxxx!xxxx!
Red!
Who is on your dream team ? PR Client service
Sales Gatekeeper
Marketing
Is this good community management ?
hJp://www.youtube.com/watch?v=qK6n7LCS2fc!
hJp://www.youtube.com/watch?v=qK6n7LCS2fc!!
Thanks !!Jan Christiansen
facebook.com/JAC jac@prettysocial.com
40 80 44 55
top related