Assertiveness Statements

Neutral Statements – Nonescalating statement in a neutral voice

• That may be true and …

• I think we both want to solve this problem, but we may see it differently.

• I need some time to think about that.

• I don’t think that is the issue right now…

Empathetic Assertion – Assertive statements, but sensitive to other’s

• I can see how you may feel that way. I will still need …

• I can see how important this is to you…

• You might be right…

• I understand where you’re coming from…

Self-Assertion – Standing up for your rights, feelings, and beliefs

• I feel ____ when you ___; I’d prefer that ____.

• I think _______

• I would like a few minutes to finish…

• I’m confused about…

• Help me understand …

Workable Compromise – Your assertion takes into account the others’ feelings

• How do you feel about doing ____? That would be very helpful to me.

• I would like to suggest that we try… How do you feel about that?