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#FujitsuWorldTour

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FujitsuWorld Tour2018

May 30, 2018

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Taskforce – a digitally connected workforce

Jonathan SchwartzSoftware Development ManagerChapter Head of the Fujitsu Distinguished Engineers of AmericaFujitsu America, Inc.

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The Fujitsu Taskforce solution is aunique IoT communications platform...

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…that allows us to connect your many systems…

SCO(U-Scan)

POS(Fresco)

ERPWork

ManagementBPM

Alert Server

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…to communicate to many devices at the same time

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…designed for easy integration

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On-the go communication that’s hard to ignoreHAPTIC))((

Allows labor redeployment and flexibility

Easy to use

On tech that’s safe and hard to break

What does Taskforce provide?

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Receive, prioritize, dispatch alerts

Clear alerts

Respond with watch controls or data from a connected device

Connect to many systems and many devicesat the same time

How does Taskforce provide it?

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Did you know typical customer pain points?

Mobile devices are less suitable, due to failure rates

Wearable devices are expected to have a lessthan a 30% rate

And they cost 30% as much upfront

Integration is expensive

Mobile solutions are expensive to maintain

Our solution keeps the business logic abstracted

80%

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Did you know typical customer pain points?

Analysts believe our solution will lower labor costs by 10%

IHL & McKinsey

Adoption of our new Fresco POS

Taskforce is cited as the #1 reason retailers are selecting Fresco

Diverse Technology Solutions says in their report to NetCost Markets

“Fujitsu offers a cutting edge solution. The wearable alert, notification technology can completely revolutionize how NetCost handles daily operational tasks both in the stores and in the warehouse.”

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How we’re helping

Improve CustomerExperience

Price Checks

QueueManagement

Attack Outof Stocks

Restock on Raincheck,

Audits and Page to Unload

Clientele-ing and Assisted Selling

Smart Dressing Room andBackroom

Communications

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How we’re helping

Slim Margins

Re-Stock Frozen Voids

Online Shopping

Click’n’Collect

Rising Cost of Labor

Self-Checkout Management

Digitally Track

Analog Tasks

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Alerts from SCO and Manual Fresco Alerts

Manage Self-Checkout Alerts

Request cashier assistance

Manage Interventions

Store Access Control Barcode

Attendant raises alerts manually using an alerts panel

Example: Requests manager to bring more $5 bills

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System Raised Alerts from Fresco

Request and receive a response to a price check

Attendant requests a stock clerk to check the price on an item

Stock clerk replies to Fresco with the new price

Manager authorization requests are routed to the smart watch

Example: Fresco requires manager authorization for a price override

Messages can be linked to specific item purchases

Example: The propane PLU is linked to an alert, as operationally, a stock clerk must open the propane cage outside the store to retrieve the propane for the customer

Example: Customer voids an ice cream purchase, a stock clerk must return the item to the fridge before it is lost

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3rd Party Integration Points

Interface with your other software platforms

Dressing Room Applications

Request a new size or color from the dressingroom application

Send the alert to the customer associate

Customer associate responds that they’re on their way

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Taskforce Management Console

Managing the Platform

Taskforce Setup

Alert Sources Setup

Device Management

Enterprise ready

Configuration Tool

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Taskforce Management Console - Profiles

Managing Users

Credentials

Roles

Shifts

Interface to your existing enterprise solution

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Wearable Technology

Samsung Gear

Gear S2

Gear S3 Frontier

Gear S3 Classic

Gear S3 Sport

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Geo-Fencing

John Smith’s shift ends at 5:00 pm

At 4:45 Manager is alertedshift is ending

John leaves the storeand is alerted

Manager alerted to call John

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John factory resets deviceAt home

John connects device to Gear Store to enable Gear

Knox locks down deviceReinstalls Fujitsu application

Geo-Fencing

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Issue Credentials Geo-Fencing Mobile Device Management

Secure for Enterprise Use

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Samsung Gear – Knox Configure (KC)

Using Samsung Knox Configure (KC)

No need for manual activation

Secure out-of-the-box

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Expanding the reach by pairing

Pairing of Samsung Gears

Bluetooth Hand Scanner

Printer?

Other devices?

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Connected to other devices

We are looking to expand our device footprint to offer more options

iOS devices

Android devices

Windows devices

Web Sites

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