Source: Being Human: Human-Computer Interaction in the year 2020, Microsoft Research, April 2008http://research.microsoft.com/en-us/um/cambridge/projects/hci2020/

Enterprise-grade cloud services & servers

Proven productivity solutions that are easy to use and manage

Flexible tools to do your best work, across devices

Latest productivity services in Microsoft’s public cloud + the latest apps

Latest productivity services in Microsoft’s public cloud + the latest apps

Last mile and P2PLast mile providers deliver to consumersP2P technology improves last mile delivery

Core: Data centersGlobal Fiber backbone that connects Data Centers

Edge NodesConnect Data Centers to Internet Exchange Points

Metro solutionsConnecting business customers to last mile providers

Inside a Datacenter

Maximize IT Load• Servers• Storage• Networking

Minimize Building Load• Electrical

• Switch Gear• UPS• Battery Backup

• Mechanical• Chillers• CRACs

Standard measurement of datacenter efficiency:

𝑃𝑃𝑃𝑃𝑃𝑃 =𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇𝑇 𝐹𝐹𝑇𝑇𝐹𝐹𝐹𝐹𝑇𝑇𝐹𝐹𝑇𝑇𝐹𝐹 𝑃𝑃𝑇𝑇𝑃𝑃𝑃𝑃𝑃𝑃𝐼𝐼𝑇𝑇 𝑃𝑃𝐸𝐸𝐸𝐸𝐹𝐹𝐸𝐸𝐸𝐸𝑃𝑃𝐸𝐸𝑇𝑇 𝑃𝑃𝑇𝑇𝑃𝑃𝑃𝑃𝑃𝑃

Building

25%

Building

25%

Enterprise Datacenter: 2.0 Peak PUE

Cloud Datacenter: 1.4 Peak PUE

29%

Rack Density and Deployment1.4 – 1.6 PUEMinimized Resource Impact

ServerCapacity~2 PUE 20 year Technology

Containers, PODsScalability & Sustainability1.2 – 1.5 PUEAir & Water EconomizationDifferentiated SLAs

ITPACs & ColosReduced Carbon, Rightsized1.05 – 1.20 PUE Faster Time to Market Outside Air Cooled

2011+Generation 4

2008Generation 3

1989-2005Generation 1

2007Generation 2

Density ContainmentColocation Modular

• Group service plans into packages• Offered on specific terms: trial, paid, volume• Examples: Office 365 Small Biz (P1), Office

365 Enterprise (E3)

SKUs

• Define capabilities that a tenant or user is entitled to

• Examples: SPO for EnterpriseService Plans

• SharePoint, Exchange, Lync & others

• Translate Plans into experiences & features

Services

Office 365 Portals

Sign Up Experience

Tenant Administration

Landing Pages

Office 365 Platform Services

Commerce & Billing

Identity Platform Authentication Internet DNS

Office 365 Services

SharePoint Online

Exchange Online Lync Online Office ProWeb AppsOther

One Cloud Directory for every organization

Cloud Identity

OAuth2

SAML-P

WS-Federation

Metadata

Graph API

Directory & Password Sync

OAuth2

SAML-P

WS-Federation

Metadata

Graph API

Federated Identity

OAuth2

SAML-P

WS-Federation

Metadata

Graph API

Cloud Identity

Single identity in the cloud Suitable for small organizations with no integration to on-premises directories

Directory & Password Synchronization*

Single identitysuitable for medium and large organizations without federation*

Federated Identity

Single federated identity and credentials suitable for medium and large organizations

Traditional Enterprise Office Deployment

Work PC Software Distribution

Deploy

Patch

Home PC

Office Home Use Program Portal

https://www.microsofthup.com

Volume Licensing Service Center

http://www.microsoft.com/Licensing/

Office 365 Professional Plus Deployment

Work PC Software Distribution

Deploy

Patch

Office Content Delivery Network

http://officecdn.microsoft.com

Office 365 User Portalhttps://c2rsetup.officeapps.live.comhttps://portal.microsoftonline.com

Personal Devices

Consumer / Windows LivePublicly available to any Live ID userFree with SkyDrive & Outlook.com (Hotmail)Iterative release cadence

On-Premise / Private CloudRuns as Office Web Apps ServerIntegrates with SharePoint, Exchange, File shares, etc.Minimal changes during life cycle

Office 365 / Public CloudAn option within the serviceMonthly per-user subscription90-day service update cycle

33

How Office Web Apps Work

WOPI

Services1+ services run within VM role Hundreds of services interacting

Virtual Machine RolesVMs performing different roles Units of scalability called “Networks”

PhysicalDatacenters Machines Physical network

Physical machines are used purely as virtual machine hosts for compute-centric tasks:Greatly improves manageability. Deployment becomes entirely VHD-based.Greatly improves predictability. The VHD we test is the VHD we run in production.Negligible performance impact from virtualizing.

CONTROL

COST-EFFIC

IENC

YSharePoint (On-premises)

Value Prop:• Full h/w control – size/scale• Roll-your-own HA/DR/scale

Value Prop:• 100% of API surface area• Easy migration of existing apps• Roll-your-own HA/DR/scale

SharePoint (Windows Azure)

Value Prop:• Auto HA, Fault-Tolerance• Friction-free scale• Self-provisioning, mgmt @ scale

SharePoint Online (Office 365)

SharePoint Online Topology

WFE

App Server

Crawl WFECA

Timer Jobs

Sandbox

Content:

Fed AppFed Query

Fed CAFed Idx

Federated Services:

SQL SQL

SQL:

SQL SQL AD AD

Directory:

Stamp 1:

WFE

App Server

Crawl WFECA

Timer Jobs

Sandbox

Content:

Fed AppFed Query

Fed CAFed Idx

Federated Services:

SQL SQL

SQL:

SQL SQL AD AD

Directory:

Stamp 2..N:

Network 1..N:

AD Sync

Prov.

SCOM

ULS

SPDiag

WER

DNS

SMTP

Admin

Backup

NLB

NLB

Datacenter 1..N:

WFE

App Server

Crawl WFECA

Timer Jobs

Sandbox

Content:

Fed AppFed Query

Fed CAFed Idx

Federated Services:

SQL SQL

SQL:

SQL SQL AD AD

Directory:

Stamp 1:

WFE

App Server

Crawl WFECA

Timer Jobs

Sandbox

Content:

Fed AppFed Query

Fed CAFed Idx

Federated Services:

SQL SQL

SQL:

SQL SQL AD AD

Directory:

Stamp 2..N:

Network 1..N:

AD Sync

Prov.

SCOM

ULS

SPDiag

WER

DNS

SMTP

Admin

Backup

NLB

NLB

Disaster Recovery Datacenter 1..N:Grid Manager

Global Directory

Tenant Admin (UI)

Commerce backend

DNS (multiple)

OrgID Auth, Svc.

Incident Management

Azure (Windows/SQL)

CDN Services

Failure Scope

nonediskrackdcCopy Count

124610+Data CenterData Center

Rack 2Rack 1

Keeping Your Data Safe

Rack 3

save

RAID 10

synchronousmirroring

asynchronouslog shipping

asynchronousreplication

scheduled backups

point-in-timerestore

recyclebin

client sidecache

IMA

P m

igra

tion

Cuto

ver m

igra

tion

Stag

ed m

igra

tion

2010

Hyb

rid

2013

Hyb

rid

Exchange 5.5

Exchange 2000

Exchange 2003

Exchange 2007

Exchange 2010

Exchange 2013

Notes/Domino

GroupWise

Other

Sim

ple

Mig

ratio

nsH

ybrid

IMAP MigrationSupports wide range of email platformsEmail only (no calendar, contacts, or tasks)

Cutover Exchange Migration (CEM)Good for fast, cutover migrationsNo migration tool or computer required on-premises

Staged Exchange Migration (SEM)No migration tool or computer required on-premisesRequires Directory Synchronization with on-premises AD

Hybrid DeploymentManage users on-premises and onlineEnables cross-premises calendaring, smooth migration, and easy off-boarding

Total Cumulative Jobs Generated by Cloud Computing Worldwide

6.7

8.8

11.3

13.8

0

2

4

6

8

10

12

14

16

2012 2013 2014 2015

MIL

LIO

NS

Source: Cloud Computing's Role in Job Creation, IDC, March 2012http://www.microsoft.com/en-us/news/download/features/2012/IDC_Cloud_jobs_White_Paper.pdf

“Cloud Computing frees enterprises from the constraints of the client/server model, where up-front investments in infrastructure are required to pursue technological solutions to business problems”

• Office 365 is the future of productivity• Office 365 is loosely coupled but consistent set of

services• New capabilities will come to Office 365 first• Cloud computing changes the role of IT, but does

not supersede it