psychology of transmedia
TRANSCRIPT
Dr. Pamela RutledgeDIRECTOR, MEDIA PSYCHOLOGY RESEARCH [email protected]
@pamelarutledge
WHY BOTHER WITH TRANSMEDIA STORYTELLING?
What is Transmedia?
The Power of Connection
Storytelling & the Brain
The Power of Transmedia
Transmedia in Action
Creating Transmedia
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TRANSMEDIAis a fancy word for a simple concept: telling stories across multiple platforms
Tim KringHollywood Screenwriter and ProducerCreator, Heroes and Conspiracy for Good
Participatory psychologyConsumer-driven brand ecosystem
Homogeneous audience
Passive, quiet consumers
MONOMEDIA TRANSMEDIAOne way messaging Dialogue between consumer and brandAssumes all people can be reached with one media channel
Gives audience choice in engagement path
Single message or theme is adapted to fit different media
Each media platform expands narrative with unique contribution
Creator controls message Audience collaborates in story development
Profitability limited to ROI of a given platform, no cross media leverage or narrative leverage
Broadens life cycle and profitability of a campaign beyond traditional retail windows because content is monetizable
Audience attention through Interruption Audience attention through invitationAudience participation enhances brand identity and creates customer loyalty
Engages the consumer long-term by providing value beyond the product
Audience is validated and celebrated
• Build trust• Transcend
generations• Engage our
emotions• Inspire us• Are contagious
STORIESCONNECTPEOPLE
HeroMentorThreshold GuardianHeraldShapeshifterShadowTrickster
ARCHETYPES:JOSEPH CAMPBELL
WHAT’S YOUR ARCHETYPE?
OLD BRAIN NEW BRAINEmotions Skill-building
Visual images Responsive feedbackPain and gain Participation, ownership
User-centric, personal Social validationSafety Empathy
Narrative
Motivational GoalsAttention starts here
OLD BRAINUnconscious Processing: Attention + Perception
Task-Based• Goal importance• Skill/Knowledge• Feedback • Action = Expectations• Self-efficacy• Directed focus• Social validation &
connection
Narrative-Based• Self-Relevance
(Identity)• Creative ambiguity• Feedback • Action = Discovery• Agency• Emotional activation• Social connection• Transformation
NEW BRAINConscious Processing: Meaning Making
• We live in a transmedia world• Audiences have new expectations
for all media• Our brains are wired for story• Instincts trump rational thought• Transmedia takes advantage of all
these
The Story So Far…
StoryWorldStory
Awareness Engagement Experience Explore
Engagement Path
StoryWorld
Create anticipation
Provide signposts Develop artifacts and rituals
Multiple channels, gaps
Source: Adapted from http://www.slideshare.net/sioflynn
Trigger the Psychology of Narrative
• Visual input becomes multi-sensory• Transports/presence into alternate reality• Components:
– Cognitive Engagement– Emotional Engagement– Mental Imagery
• Accepts laws & logic of storyworld• Creates sense of immersion
Main Story Anchor: Novel
Pig 1: Website
Pig 1: Anime Super Pig
Wolf: Website
Wolf: Ning Network for Team Wolf
Pig 2: Twitter Dialogue
Pig 3: Cooking Blog
Pig 3: YouTube Videos
Pig 3: Cookbook
Pig 3: Fan Page
Transmedia Story: The Three Little Pigs
Sequels
Pig 2: Pinterest Board
Wolf: Vine
Main Website
Anchor: Hulu Videos Website
@eastloshighshow Facebook
Transmedia Story: ‘East Los High’USING TRANSMEDIA TO TURBOCHARGE SOCIAL IMPACT
Character Vlogs
School Newspaper
InstagramTumblr
Links to Resources
Dance Videos
• Strong story based on theory– Sabido Methodology
• Dramatic theory for characters and structure (Brewer)• Emotional and realistic content• Archetypal characters (Jung)• Social Learning Theory: Transitional characters model realistic
change (Bandura)
– Frequency allows creation of parasocial relationships (intimacy at a distance, Horton & Wohl)
• Narrative stays true across media– Enhances suspension of disbelief (Bruner)
What Makes ‘East Los High’ Work?
• Clear “signposts” on every medium• Offers value proposition in skills & resources (mastery)• Provides hub for social connection and affiliation• Access to alternate media fills time gap between episodes• Validates teen experience• Content creation creates stakeholders• Encourages & values audience• Soap opera/telenovela format uses emotional narrative
devices (e.g., cliffhangers)• Models behavioral choice/demonstrates hope & resilience
How Does ‘East Los High’ Bridge the Gaps?
Main Story Anchor
Deb Web
Earned Media
Visual Symbols45,000 Twitter Accounts
Instant Messaging
Transmedia Story: ISIL
Websites
User-generated Content
UGC
UGC
Terrorist attacks
• Symbolic repetition creates “signposts” on every medium• Offers value proposition in skills, purpose• Provides hub for social connection and affiliation• Alternate media via UGC fills time gap between messages• Validates experience of disenfranchised, meaning-seekers• Content creation creates stakeholders• Encourages & ‘values’ audience• Uses highly emotional visual devices (e.g., symbols, violence)• Models behavioral path/demonstrates affiliation & purpose
How Does ISIL Bridge the Gaps?
Anchor: Your Film ?
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Transmedia Story: ‘Your Film Here’HOW CAN YOU USE TRANSMEDIA TO INCREASE YOUR AUDIENCE?
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StoryWorldStory
Awareness Engagement Experience Explore
Engagement Strategy
StoryWorld
Create anticipation
Provide signposts Develop artifacts and rituals
Multiple channels, gaps
Source: Adapted from http://www.slideshare.net/sioflynn
StoryWorld
Actionable Content
Story Awareness Engagement Action Transformation
Sustainable Engagement
Source: Adapted from Lina Srivastava http://transmedia-activism.com/
Story Immersion
StoryWorld
Anchor: Your Film Website
@yourfilm Facebook
Transmedia Story: ‘Your Film Here’DEVELOPING TRANSMEDIA STRATEGIES
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InstagramTumblr
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SeeingWhat does the audience’s world
look like?
ThinkingWhat is important to the
audience? What are their goals and plans?
FeelingWhat are the audience’s
emotions, hopes and fears?
HearingWhat influences the the
audience?
DoingWhat does the audience do?
PainsWhat obstacles or challenges face the
audience?
GainsWhat’s in it for the audience? How
might they measure success?
EMPATHY
MAP
Emotion is Sticky
• Increased self-reference• Greater enjoyment• Lower cognitive resistance to persuasion • More accepting of narrative discrepancies• Facilitates recall and
buy-in; more likely to recommend
Transmedia Strategy Checklist
ü Identify and craft the essential story
ü Know your audience ü Evaluate where you can expand the story into smaller
narratives that fit different platformsü Design signposts and assets for direction and collaboration
ü Entice by creating gaps and mini-mysteries
ü Respect your audience
ü Think 360: Extend, adapt and share
• Psychology emphasizes audience-centric view of any journey
• Neuroscience highlights the role of instinct in narrative experience
• Increase persuasion and liking, diminish resistance• Human behavior is
always a reflection of goals and needs
Secret Weapon: Use Psychology
Dr. Pamela RutledgeDIRECTOR, MEDIA PSYCHOLOGY RESEARCH [email protected]
@pamelarutledge
WHY BOTHER WITH TRANSMEDIA STORYTELLING?