telefonica us agents partners playbook
TRANSCRIPT
Telefonica US Agents Partners Playbook
Our Mission“To make the world more human by connecting lives”Telefonica is one of the largest telecommunications companies in the world by market capitalization and number of customers providing an attractive offer and quality of connectivity that is delivered over world class fixed mobile and broadband networks.We run operations in 14 countries, split into two geographic regions. Europe and Latin America. We have 356 million customers, including 279 million mobile customers, nearly 13 million fiber and cable customers and more than 8 million pay TV customers
48.7 billion euros of revenue
120,138 employees
14 countries in which we operate
345 million accesses
Our ValuesWe are OPEN
We are BOLD
We are TRUSTED
Telefonica USA, Inc.
Copyright, trademark and other intellectual property rights applicable to the information in this document are owned and licensed by Telefonica USA, Inc. and protected by federal law.
Information contained in this document is subject to change without notice and does not represent a commitment from Telefonica. Further, although Telefonica has been careful to ensure that the information contained in this document is accurate, it is not guaranteed to be error free.
As this document contains confidential information of Telefonica, it must not be disclosed in whole or in part to any third party without Telefonica USA, Inc.’s consent. No part of this publication may be reproduced in whole or in part, stored in a retrieval system or transmitted in any form or by any means, photocopied, recorded or otherwise appropriated, without the written permission of Telefonica USA, Inc.
If you have any questions about the information in this document (including about its accuracy or completeness) or any of the above, please call your Telefonica representative or communicate with us via [email protected]
Compelling portfolio of products and services to empower your business
TEF is 100% renewable in Spain, Brazil, Germany and UK. 50% of the company’s electricity consumption is already from clean sources and will be 100% by 2030.
Rating AA MSCI.
A-List.
World DJSI.
Inclusion 2018 Gender Equality Index
We have more than 12,000 professionals in the Enterprise and MNC segments to solve your digitalization needs, with a wide range of products.
NETWORK CLOUD
PROFESSIONAL SERVICES SECURITY
VOICE & UCC IOT
IT SERVICES BIG DATA
Why Telefonica?
SATELLITE A2P
Your business, your way
Be Global, feel Local
Compelling Portfolio
Your trusted partner
Telefonica is the most admired Telco in Europe and 3rd in the world
From a traditional voice to a technology company
A company of PLATFORMS
With a clear digitalization strategy. Telefonica has reorganized itself as a data-driven platform company with a layer of Artificial Intelligente (AI) to enhance customer experience and become more efficient.
NPS
20%Sept 2019
NET PROMOTER SCORE
The centralization and standarization of data allows us to apply AI on an industrial scale across all business areas. The data generated by Telefonica is processed by the 4th platform in an integrated manner, ensuring power and control for the customer and alwats placing privacy and security as top priority.
Telefonica strives to make life easier in a permanently connected world. Based on connectivity, Telefonica offers a wide range of new digital services both for the end customer and for businesses undergoing their own digital transformation.
The information systems as the source of digitalization. Our aim is to evolve towards end-to-end automation of the processes to offer our customers a truly digital and personalized experience.
The network as the basis of connectivity. It includes all of our physical assets, from networks and base stations to stores or customer equipment. This platform is everything that make us relevant.
COGNITIVE POWER
PRODUCTS AND SERVICES
IT & SYSTEMS
PHYSICAL ASSETS
Infrastructure leaders
recognized worldwide
# 1 in fiberEurope and LatAm
MILLION KM OF FIBER1.6
MILLION PREMISES PASSED UBB/ FTTH footprint
123
4G COVERAGE79%READY5G
WE MAINTAIN STRATEGIC PARTNER AGREEMENTS TO OFFER OUR SERVICES IN OVER 170 COUNTRIES.
5G TECHNOLOGY CITIES PROJECT AND TRIALLONDON, WORCERSTERSHIRE, BEDFORDSHIRE, MUNICH, BERLIN, SEGOVIA, TALAVERA AND MÁLAGA
NETWORK VISUALIZATIONUNICA Programme - 10 countries
LEGACY SHUTDOWN
COGNITIVE INTELLIGENCEAURA - 8 countries MOVISTAR HOME - New functionalities, open to third parties (e-commerce)
LEADER IN IOT, BIG DATA AND SECURITY**Telefonica positioned as a “Leader” in the Magic Quadrant of Gartner for Managed M2M Services. The Forrester Wave 3Q 2018.
Telefónica CoverageTelefónica International PoPTelefónica Landing StationOff-Net Landing StationMAREA CableBRUSA CableSAM-1 CablePCCS CableUNISUR CableSAT-3ATLANTIS-IICOLUMBUS-IIIEST TETALPALTelefónica Fiber routeExtended Fiber route
The right partner for your digital transformationWe go beyond connectivity
Jorge Ibañez
Sales Director
Reach out to your dedicated channel manager with any opportunity or question
Telefonica USA’s Alliance Partner Program is geared to create a competitively sustainable relationship between US-based agent partners and Telefonica. The program will maintain the company in its tradition of being a leader in integrated, wholistic, and accessible telecommunications, thereby providing agents with the perfect platform to access previously unreachable markets and revenue.
Victoria Spinelli
Channel Manager USA
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