the multi-screen world with monique sherrett

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Communication Strategies for the Multi- Screen World esented May 9, 2014 for The Digital Nonprofit nique Sherrett [email protected] 4-732-6467

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With Monique Sherrett. More than 60 per cent of North Americans own smartphones. Add desktop computers, tablets and laptops to the mix and there are more Internet-connected devices on the continent than there are people. Get a tour of future-friendly best practices, tips and tricks for successfully running communications and social media channels in a multi-screen world. From mobile web design trends to key lessons for writing for a small screen, you’ll come away with communication strategies that work in the age of mobile.f Speaker Bio Monique Sherrett (@somisguided) has a passion for all things digital, in particular how mobile is affecting marketing communications. She began her career as the web marketing manager at Raincoast Books, where she spearheaded the online marketing strategies for various Harry Potter campaigns, as well as launched Raincoast’s podcast series and blog in 2005. She founded Boxcar Marketing (@boxcarmarketing) in 2007 and has continued to help organizations drive traffic to their sites, analyze the impact that traffic has on the bottom line, and craft actionable meaning from reams of data. Her 1-minute marketing tips can be found at YouTube.com/boxcarmarketing and her online marketing advice is available at Boxcarmarketing.com/blog

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Page 1: The Multi-Screen World with Monique Sherrett

Communication Strategies for the Multi-Screen World

Presented May 9, 2014 for The Digital NonprofitMonique [email protected]

Page 2: The Multi-Screen World with Monique Sherrett

Technology Changes (and Quickly)

Page 3: The Multi-Screen World with Monique Sherrett

2007 Social Media Starfish

Page 4: The Multi-Screen World with Monique Sherrett

Today

Page 5: The Multi-Screen World with Monique Sherrett

Wearables?

Source: Lee Lefever

Page 6: The Multi-Screen World with Monique Sherrett

Holy Understatements, Batman!

Source: Gartner, IDC, Enders Analysis

Page 7: The Multi-Screen World with Monique Sherrett

Determine the “So What” for Your Organization

Page 8: The Multi-Screen World with Monique Sherrett

Audience > Mobile > Devices

Page 9: The Multi-Screen World with Monique Sherrett

37 Different Screen Resolutions

Page 10: The Multi-Screen World with Monique Sherrett

Design for the Experience (not the Device)@BoxcarMarketing

Page 11: The Multi-Screen World with Monique Sherrett

#1 Responsive Website Design

Page 12: The Multi-Screen World with Monique Sherrett

Responsive Website Checklist

If you want ... Higher Conversions

•Avoid pinch-zoom

•Design for up-down scrolling

•Large buttons; Avoid clustering links

•1-2 clicks to complete a task (i.e., complete a forms, click to dial)

If you want ... Easy to Maintain and Easy to Share Content

•1 website vs. a full-site and an m-dot site

•1 URL

•No duplicate content

Page 13: The Multi-Screen World with Monique Sherrett

# 2 Email Campaigns

Page 14: The Multi-Screen World with Monique Sherrett

50% of all emails are opened on mobile devices

Page 15: The Multi-Screen World with Monique Sherrett

Email Checklist (1 eye, 1 thumb, 1 arm)

If you want ... Higher Conversions

•Avoid pinch/zoom

•Large buttons

•Clear, primary CTA

•1-2 clicks to complete a task

•Pre-header text

If you want ... More Subscribers

•Clear subscribe options on site (optimize for the entire path)

•Build the list w/social media, email signatures, contests, offer incentives

Page 16: The Multi-Screen World with Monique Sherrett

# 3 Social Media

Page 17: The Multi-Screen World with Monique Sherrett

Social Media Checklist

If you want ... More Awareness, Interest, Desire, Intent, Action

•Invest in good photos

•Always include a short caption w/photos

•Leave room for RT

•Use hashtags

•Inspirational quotes and powerful stats (cheese + broccoli)

•Change up the cover images & URL to match campaigns

•Take advantage of 3rd-party apps from tracking, promoting or fundraising

Page 18: The Multi-Screen World with Monique Sherrett

Fireworks Factory

Pender Island — June 3-5$1133, includes conference, accommodation, meals & ferryBoomBoomBoom.ca

Page 19: The Multi-Screen World with Monique Sherrett

Make a Plan

Do Next Week

Do by Next Month

Do by December

Use your site on mobile & tablet

CSS: font size & buttons Responsive site

Review CTA (tracking, testing)

Simplify forms Responsive email template

Make a list; simplify, optimize

Thx Page CTAsConversion Optimization (tracking, testing)

Use your analytics reports Change cover image & urlsWearables (content

snippets)

Confirm Location listingBig images, content

snippets

Confirm Phone format

Page 20: The Multi-Screen World with Monique Sherrett

You Can Do IT

How can I help?Monique [email protected]