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This primer contains proprietary information of TeamLease Services Private Limited and should not be reproduced without permission and / or acknowledgement

Contents

www.teamlease.com 3

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101011

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293235384144474952

55

59

60

Foreword

Introduction

Executive Summary

Methodology

The Industry Salary ProjectSteps in Salary ComputationData / Information SourcesConstraints

Research

Overview: The Staffing Industry in IndiaIndustry DriversImpact of Skills On-demand on Increments and Longevity

Industry Trends and Salaries

How to interpret Increment-Longevity trend dataIndustry SnapshotsHow to read statistics off the Salary Tables

ManufacturingAgriculture / AgrochemicalsAutomotive & Allied IndustriesFast Moving Consumer Durables - FMCDFast Moving Consumer Goods - FMCGIndustrial Manufacturing & Allied Power & Energy

ServicesBanking, Financial Services and Insurance - BFSIBPO & Information Technology Enabled Services - ITeSConstruction & Real EstateHealthcare & PharmaceuticalsHospitalityInformation Technology and Knowledge ServicesMedia & EntertainmentRetailTelecommunications

Profile Library

National Index

Contact Information

Dear Reader,

May we continue to live in exciting times!

The headwinds of global change have reshaped the contours of the Indian labour markets for the better. Salaries continue to rise for the deserving, employers are aggressively acquiring and rewarding the right mix of skills and capabilities, and talent migration is increasingly being shaped by career enrichment opportunity as much as it is by market forces.

Amongst all of the above phenomena that have been trending across India – and which, this edition of the Salary Primer discusses in fair measure – the last one is particularly interesting and has come to form the centerpiece of our analysis, this time round. Equity – the pay parity between temp and perm workforce – has been wrought over years of seemingly incrementing convergence of the two streams of salaries. And finally, as the differential pales into insignificance – ‘not significant’, as statistics puts it – we decided it is time the convergence is reported for what it is: a unified industry salary.

Alongside the good tidings that the above trend represents, the marketplace metamorphosis continues to ring in an ever-increasing demand – and, therefore, payouts – for the right skills, and a reward of longevity for those employers that put their monies where the skills are. Beyond reporting on such statistics we action our businesses in ways that complement the labour market evolution. TeamLease University – an ambitious skilling venture backed by the TeamLease Foundation – acts in consonance with our Staffing function to bridge the skills-supply chain more efficiently than ever.

The current edition comes with marked changes from the previous ones on presentation and structure. It also includes a literature review section aiming to acquaint our audience with staffing market dynamics.

Thanks are due to our in-house Staffing Team and our solution partner, inTouch analytics, for devising the Salary Primer and putting the document together. Your needs, as our esteemed reader, determine our longstanding commitment to, and investment in, industry prognosis and related initiatives.

We are keen to hear from you.

Warm Regards

The TeamLease Team

[email protected]

4

Foreword

www.teamlease.com

About TeamLease

About Salary Primer

TeamLease Services It With services that

include Permanent Staffing Search and Selection, Temporary Staffing, Regulatory Compliances Services, Payroll Process Outsourcing, Assessment and Training, TeamLease is the preferred partner to Corporate India.

The service offerings are encapsulated in a 3-legged offering – Hiring, Hygiene and Productivity. This value proposition is reinforced with focused, in-depth industry knowledge and best practices that offer specific solutions to each vital link in the people supply chain.

With a national footprint in 8 cities, 73,000 deputed employees across 800+ locations and 1,400+ clients across 15 industry verticals (listed in this Primer), TeamLease is the only integrated HR services provider, offering corporate customers an end to end solution.

Research initiatives such as the Annual Salary Primer, TeamLease Employment Outlook Report, the India Labour Report and World of Work series put us ahead of competition as a Thought Leader.

The Salary Primer is an annual compilation of temp and perm market salaries across the most relevant geographies and industries, accompanied by trends and insights which add value to hiring and talent management decisions our stakeholders make. Data points covering these attributes for staff working across 318 different Job Profiles, 15 Industries and 8 Functional Domains in 9 major locations are acquired and analyzed.

The Primer serves as a guide for both job seekers and employers to obtain relevant information and useful insights on talent, skills, salaries, increments and talent longevity.

is India’s largest and foremost people supply chain and HR Services company. spearheads the people supply chain practice in India.

Introduction

Industry Verticals Covered

Agriculture & Agrochemicals

Automotive & Allied Industries

Fast Moving Consumer Durables

(FMCD)

Fast Moving Consumer Goods

(FMCG)

Industrial Manufacturing & Allied

Power & Energy

Banking, Financial Services

and Insurance (BFSI)

BPO and IT Services

Construction and Real Estate

Healthcare & Allied Industries

Hospitality

Information Technology

Media and Entertainment

Retail

TelecommunicationsFunctional Domains Covered

Accounts

Administration

Blue Collar

Sales and Marketing

Support ServicesHuman Resources (HR)

Information Technology (IT)

Engineering

Locations Covered

Ahmedabad

Bangalore

Chandigarh

Chennai

Delhi

Hyderabad

Kolkata

Mumbai

Pune

Manufacturing Services

About Profile Library

The Profile Library (pg 55) lists job description details for the set of profiles, covered in this Primer.

5

ExecutiveSummary

The skills arms race has begun

More industries do well on skills-increments

Convergence is not rhetoric any more

Dominance of IT threatened, unsuccessfully though

Mumbai and Delhi trounce Bangalore

Specialization wins big

Salary growth rates in the early-teens are commonplace

Attrition rates stabilize

and employers are scurrying to hire. The year saw frenetic talent acquisition activity –near 11% increase over the previous year – and equally aggressive retention initiatives that raised increment payouts to an average 12% across industries and functions. The focus is on securing valuable skills through measured and commensurate pay actions.

even as the last year’s order settles in. FMCD and BFSI, industries that have grappled with longevity unsuccessfully so far, get a grip on the equation this year. Healthcare and Pharmaceuticals and Power and Energy walk away with even better longevity returns to their relatively low spends on increment. All this, while FMCG sees diminishing returns to a significantly increased increment spend.

and temp-perm parity rules the job market. With industries such as Hospitality and BPO / ITeS and prominent profiles such as Project Lead (IT and Knowledge Services) and AutoCAD Engineer (Automobile and Allied Industries) displaying unified salaries, the temp versus perm distinction on salary payouts is relegated to the past. A recurring theme is that the Sales and Marketing functional domain is a predominantly temp landscape now.

to the top spot on salary growth rates. Across industries and functions – with the exception of IT and Knowledge Services and Automobile and Allied Industries the two mega cities take formidable leads with growth rates significantly higher than Bangalore. Pune reflects a deviation with substantial salary payouts to niche profiles such as SAP Developer and specialized domains such as Engineering.

on both salary and increment payouts. Niche, and high-skilled profiles such as Network Architect, SAP Developer/ Consultant and Project Lead are in greater demand than the generalized and traditionally well-paid profiles such as IT Executive / IT Manager and Accountant. The ‘niche-set’ pockets salary and increment growth rates upwards of 12% and are toasted by most industries that employ them.

but remain elusive to the relatively lowly skilled. To not be counted among profiles that get paid well in excess of 10% almost always means a profile is not skilled enough for its industry requirements. For example, RF Engineer and Vigilance Officer make smart gains on increments thanks chiefly to their superior and specialized skills. Draftsman and Loan Advisor are examples of profiles that have stagnated on this count for years in succession.

across industry. 11 out of 15 industries do well to grow longevity at best or contain attrition at best. The remaining four – Agriculture and Agrochemicals, BFSI, BPO and IT enabled Services and FMCD – are characterized by profiles that attrite regardless of increment dole outs.

by Automobile and Allied Industries which almost does a catch up (17.6% rate of growth as against the IT and Knowledge Services 18.2%). Automobile and Allied Industries perform better on increment payouts, however, alongside Healthcare and Pharmaceuticals. FMCG and Power and Energy tie for the second spot with substantial increment growth rates with only the latter gaining improvements on longevity.

6www.teamlease.com

The Unified Salary approach has been enabled by a

mature talent market – one that welcomes deserving

skills with open arms and performance-reinforcing

pay actions.

Methodology

7

Salary trends and the attributes that have significant influence over them are data points that help our audience – various stakeholders in the talent market that include employers, candidates, institutions and the government –make fact-based decisions for better talent management.

The Industry Salary approach that we have adopted this year recognizes the parity that industry has accorded to talent engagements of different kinds. In developing and bringing this approach to life, we have stuck to the statistical rigour and analytical insightfulness that have come to characterize our decade-old methodology.

Temp Salary Aggregation: Salary payouts in 2011 and 2012 to about 73,000 temp associates across 800 locations and a multitude of industries

Perm Salary Aggregation: Public salary data sources – such as job sites – that enlisted payout offers in 2011 and 2012 across as many number of profiles, locations and industries as in case of temp salaries

Data Tabulation and Summarization

Computing the Variance

This report compiled by TeamLease is based on the data/information gathered from the following sources:

Dip-stick surveys with Temp and Perm employees in different companies

TeamLease Alumni

Information on staffing (temp and perm) in India from a variety of secondary sources

The TeamLease Employment Framework: for skill framework and ratings

The inTouch analytics ‘talent supply-demand framework’ for longevity computations

Various HR / Talent domain articles from daily and weekly news and business publications

The document has the following constraints on data:

Salaries benchmarked in this document are from junior to mid-level profiles. This analysis does not include Senior and CXO level profiles.

Results are based on the earnings of 73,000 associates employed in the organized job market, between December 2011 and June 2012.

Figures are close to accurate. The earnings include regular salaries and do not include taxes / regulatory payouts, incentives, allowances, bonus, over-time, one-time or unusual representative amounts.

The information provided does not reflect level of responsibility of the job seekers.

The analysis and modeling are a work-in-progress and not purporting to be a complete descriptor of market phenomena.

The vacant slots may represent unavailability or lack of significant, current staffing activity.

This Primer is subject to limitations and only intended as a guide.

Steps in Salary Computation

Data / Information Sources

Constraints

www.teamlease.com

Our longstanding salary project is aimed at capturing and

modeling salary trends and their influencer attributes

across industries and cities in India.

Users of this document are advised to exercise due diligence and use the information at their own risk.

8www.teamlease.com

Research

With a total market size ranging between INR 223-233

billion the Indian Staffing Industry is set for a phase

of growth.

Overview: Staffing Market in India

Industry Drivers

Globalization and the demand for talent

Rising demand for specialized staffing [IT and Engineering industries]

Labour Law Compliance

Our new, ‘Research’ section carries a summary on the staffing market in India and how skills are determining payouts. The research reports based on literature survey, serve to acquaint readers with a ring-side view of how the staffing market is functioning and how skills are driving rewards in an increasingly competitive talent market.

The Indian staffing industry can be broadly classified into three segments: permanent recruitment, temporary recruitment and others category (payroll processing, recruitment process outsourcing and online job portals). Permanent recruitment comprises two sub segments – Executive search and Recruitment. Temporary recruitment is divided into Professional Staffing, General Staffing (Blue Collar workers) and General Staffing (White Collar workers).

Across sectors such as Automobile, Agriculture, Luxury goods and Food business, large MNCs are looking at expanding their presence and establishing their footholds in the Indian market. To source and acquire the right talent, these organizations make extensive use of executive search companies. Search, therefore, is expected to be a large and high-growth industry segment.

The past few years have seen persistent growth in the Indian IT industry. The IT products and services market is projected to increase from US$19.7 billion in 2010 to US$41.2 billion by 2015. The industry has seen some interesting dynamics and has been one of the early adopters of temporary recruitment. The Manufacturing / Engineering industry – the largest contributor (about 12%) to the country’s GDP – is increasingly dependent upon staffing support for its rapidly expanding production support functions.

Liaising with state and local labour authorities is a time sink for large organizations. The bandwidth such interactions consume encourage organizations to opt for staffing providers. Staffing providers offer a wide range of benefits to client organizations: from sourcing talent in time as well as ensuring compliance with labour laws including the management of PF, Gratuity and Minimum wages.

9www.teamlease.com

Research

Impact of Skills and on-demand skill availability

on Longevity and Salary Increments

Staffing as a driver of Skill Demand

Skill Development Initiatives breed and grow talent pools

Impact on Salary and Increments

Staffing support services have increased an appetite for just-in-time acquisition of skills. Staffing companies alleviate the, often expensive, proposition of inventorying skills and make desired skills available at the right time and the right place for organizations. The proposition has had an evangelizing effect and organizations are able to plan taking on and letting go of skills based on the needs of the market.

Government skill development initiatives, aimed at improving employability and reducing poverty, are giving rise to new public-private-partnered business models in the skilling and training domain. The skill / talent landscape is more fertile today and nurtures a variety of skills that would feed the demand from a growing economy.

A fast growing economy and a fast maturing market have taken cognizance of the above developments; and a skills ‘arms race’ has meant good skills and talent get lapped up – as well as retained – with attractive emoluments. An acute skills supply-demand imbalance has raised the bar for organizations in acquiring, evaluating, nurturing and rewarding skills proactively, and thereby lay the foundation for employee loyalty. This ‘causal model’ is driving the need for best practices that include measures of skills and commensurate salaries.

10www.teamlease.com

Industry TrendsandSalaries

This edition of the Salary Primer breaks away from the

previous editions in bringing Temp and Perm salaries

together.

Temp and Perm salaries have been converging for some years now. During the course of our annual analysis of salaries we found that the margin of difference between the two has practically diminished to an extent that makes it statistically insignificant. This means that reporting a ‘unified’ or a single salary across the temp and perm domains is now feasible.

To compute and report a ‘unified’ or, single salary, methodology and reporting formats have been substantially modified for this edition. There are five sections namely

How to interpret increment-longevity trend data

A staggered bar chart is used to capture salary-increment-longevity trends. The Y-axis represents the unified salary. Each of the staggered bars against a profile in the chart represents the rating for a skill. While the length of the bar gives the visual relative score level, the numeric value quantifies the same in a range of 0 to 10. Underneath the chart, a table carries estimates of Longevity and Increment for each of the five profiles.

Longevity

Increment

90.87% (~)

6.72% (+)

89.13% (+)

10.27%(+)

90.32% (-)

5.39%(+)

87.06% (-)

5.22%(-)

91.17% (+)

9.61%(+)

ICP II ICP Expansion

<Salary Range>

..........

ICP VICP Expansion

<Salary Range>

8.0

2.53.2

3.05.0

1.56.0

4.85.0

4.0

ICP I ICP II ICP III ICP IV ICP VProfile

FunctionalTransactional CommunicationRelationship

ICP I ICP Expansion

<Salary Range>6.0

4.85.0

This section of Salaries and Salary Trends is a brief note on how salaries have trended in the industry over the past year, what profiles got rewarded and for what level of skill and longevity, and how the industry fares on skill - and loyalty - based increment payouts.

..........

We hope and believe that this approach doesn’t just reflect market reality; it also adds value to our audience’s decision making process.

Skills Trends Longevity and Increment Snapshots Salary Data Top Profiles

6.0

5.0

2.07.2

3.03.7

Industry Snapshots

11www.teamlease.com

IndustryTrendsandSalaries

How to read statistics off the Salary Tables

Salary statistics comprise a salary number at the profile-city-experience level and variance at the Profile-city level. For each profile, read salary on the row on top against the profile name and variance on the bottom row against the profile name.

City Name

0-2 2-5 5-8

Domain Name

Profile Name 1

Profile Name 3

Cashier

City Name City Name

Variance Variance Variance

Salary Salary Salary Salary Salary Salary Salary Salary Salary

Note that the experience ranges have been changed in this edition.

Variance Variance

Salary Salary Salary Salary Salary Salary Salary Salary

Variance Variance Variance

Salary Salary Salary Salary Salary Salary Salary Salary Salary

Experience Range in Years

Longevity is a measure of the probability that the Profile will be retained in a job for a specified period of time – a year, in this case. It is the inverse of an ‘annualized attrition rate’. For instance, a 92.73% longevity score for the Agro Chemist Profile means there is a 92.73% probability of the profile being retained in a given job for a period of one year.

Increment is a measure of the percentage increase in salary for the profile considered, compared to the respective number in the previous year.

The above table shows ‘longevity’ and ‘increment’ measures for each of the five profiles in the staggered bar chart. The + and – signs next to the measures indicate that the measures have either increased or decreased this year.

Variance is the measure (%) by which the salary number for each of the Profiles varies, on either side of the respective median salary quoted. For instance, a 3.26% variance for ‘Cashier’ with a 2 – 5 years’ experience and a median salary of Rs.11,200 means that the salaries for this Profile may vary between Rs.10,835 and Rs.11,565.

This measure helps readers understand by how much the salary for a given Profile varies in the market.

City Profile Salary

City 1

City 2

Profile 1

Profile 2

Top Profiles

Profile 1

Profile 2

11,200

3.26%

1.32.0

2.55.0

12

Longevity

Increment

90.29% (-)

6.72% (+)

91.58% (-)

5.23 %(+)

92.91% (+)

11.57 %(+)

91.16% (-)

8.14 %(+)

90.63% (+)

6.33% (-)

TDV Tractor Driver

<6,700 - 7,200>

FMSFarm Security

<3,900 - 5,000>

CRA Crop Advisor

<9,400 - 12,300>

ACTAgro Chemist

<13,100 - 15,700>

ACT CRA FMS TDV RSPProfile

Agriculture & Agrochemicals

City Profile Salary

Mumbai

Bangalore

Accountant

Sales Coordinator

Admin Manager

47,300

45,000

38,100

Top Profiles

FunctionalTransactional CommunicationRelationship

RSP Research Specialist <16,100 - 18,700>

The Agriculture and Agrochemicals industry is seen to be marginally improving increment payouts this year. The

results are mixed, with two of the profiles responding with small improvements in longevity and attrition

marginally increasing for the rest.

Apparently, the rather small magnitude of increments has meant the industry lost some talent. The one case –

Farm Security – where increments have been raised significantly has yielded positive results. Interestingly,

attrition has reduced for Research Specialist, the lone case where increments were reduced.

Nevertheless, the industry has healthy – over 90% – longevity statistics across the representative profiles

considered in our skill-longevity-increment analysis. Agriculture & Agrochemicals has had a conservative payout

regime over the past two years, but continues to manage positive talent retention rates.

Safety Officer 42,500

2.56.6

4.86.0

2.5

2.52.5

5.0

1.53.0

1.8

6.0

1.36.5

5.3

6.0

1.32.0

2.55.0

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai Delhi

Accounts

Accounts Assistant

Accountant

8,500 13,700 21,600 9,600 15,800 23,200 9,000 15,900 19,800 9,300 14,200 21,500 10,000 16,200 22,900

16.16% 8.50% 5.26% 3.00% 7.40%

10,400 15,800 34,300 11,100 18,400 40,600 9,900 16,400 33,400 10,500 18,900 36,100 12,400 20,500 38,700

18.87% 11.73% 3.68% 15.83% 13.61%

Administration/Operations

Data Entry Operator

Help Desk Executive

Administration Manager

Blue Collar

Machine Operator

Driver

5,200 7,200 11,500 5,600 9,300 14,300 4,600 7,200 11,700 5,500 6,600 11,600 5,500 9,600 14,600

8.35% 7.17% 7.97% 11.77% 14.98%

7,100 8,600 11,800 8,300 9,900 15,000 6,600 8,800 11,800 7,000 9,000 14,000 8,000 11,500 17,700

8.33% 11.66% 11.88% 9.55% 4.66%

Engineering

Field Service Technician

Safety Officer

9,300 11,400 16,000 10,000 16,900 23,300 8,000 14,000 18,400 8,800 14,000 22,400 9,000 13,900 27,000

8.44% 2.91% 3.36% 8.67% 5.61%

13,400 19,000 36,300 15,300 24,400 42,500 12,700 14,200 34,200 14,500 20,400 35,400 13,400 21,700 39,400

6.33% 7.21% 8.89% 5.14% 10.58%

16

4,800 7,300 10,600 7,000 9,500 13,900 5,700 7,000 9,300 6,600 8,300 11,300 7,100 9,500 12,200

8.32% 14.69% 11.16% 4.84% 3.68%

8,300 11,700 17,000 11,900 16,400 21,000 12,200 14,900 18,700 10,300 14,700 18,500 13,600 16,300 21,900

7.36% 11.58% 6.64% 8.25% 4.80%

12,600 18,200 28,100 14,300 22,900 36,600 12,100 16,900 26,400 14,500 20,000 31,900 14,000 20,700 36,900

4.87% 4.83% 14.31% 7.48% 17.43%

Agriculture & AgrochemicalsAgriculture & Agrochemicals

Sales and Marketing

Sales Executive

Direct Sales Executive

Sales Coordinator

8,700 12,300 19,000 10,500 14,100 22,800 9,500 13,100 19,000 8,600 13,200 23,000 9,600 12,900 24,300

10% 8% 5% 9% 7%

9,600 11,600 18,800 8,900 13,900 24,800 9,600 14,000 21,400 8,600 16,214 21,600 11,500 14,000 26,700

5.68% 7.31% 11.70% 12.44% 7.57%

12,200 16,900 28,600 17,500 25,300 41,600 15,100 21,900 29,400 16,400 25,270 43,000 18,400 21,400 46,500

18.77% 3.88% 10.88% 11.83% 7.55%

Hyderabad

0-2 2-5 5-8

Kolkata Mumbai Pune

Accounts

Accounts Assistant

Accountant

0-2 0-2 0-2

9,000 15,300 23,300 9,700 15,500 20,500 10,000 17,500 26,100 9,000 14,900 21,300

12.52% 13.54% 3.48% 4.03%

11,100 18,700 36,600 11,500 19,800 41,500 12,300 27,800 47,300 9,700 18,100 40,600

5.33% 10.40% 12.83% 7.51%

Administration/Operations

Data Entry Operator

Help Desk Executive

Administration Manager

Blue Collar

Machine Operator

Driver

5,800 6,500 12,400 5,700 8,200 13,300 6,500 8,800 12,400 5,100 7,200 11,600

3.66% 11.66% 3.63% 6.69%

7,700 10,600 13,100 8,000 9,700 12,000 8,300 11,500 17,300 7,400 10,700 13,200

15.68% 4.45% 5.77% 6.33%

Engineering

Field Service Technician

Safety Officer

11,800 14,400 19,800 7,900 12,600 17,900 10,900 16,300 27,200 9,300 15,600 24,700

7.53% 9.00% 12.12% 16.71%

15,200 20,500 37,200 14,100 21,300 36,900 13,900 21,000 41,000 11,500 18,000 37,000

8.09% 6.53% 5.97% 17.89%

7,000 9,500 10,300 5,800 7,000 10,600 7,300 9,500 12,800 6,800 8,500 11,600

12.95% 6.76% 10.35% 12.02%

10,600 13,600 17,400 9,500 13,600 17,000 12,600 15,600 21,700 11,700 14,900 17,200

7.57% 10.74% 17.55% 12.59%

12,900 18,700 29,300 12,200 20,300 31,200 18,000 25,500 38,000 13,200 19,600 34,000

7.06% 13.63% 20.56% 5.61%

Sales and Marketing

Sales Executive

Direct Sales Executive

Sales Coordinator

9,000 12,900 21,000 8,500 13,200 20,300 9,900 13,700 23,700 8,400 12,500 21,500

2% 9% 8% 10%

9,700 13,500 21,700 10,500 14,300 21,400 11,200 17,700 28,100 12,500 19,800 28,700

12.88% 3.88% 7.66% 9.47%

14,300 18,600 39,000 13,300 18,500 36,300 15,100 26,300 44,800 15,000 24,300 41,500

11.56% 11.87% 1.88% 4.66%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

13

2-5 5-8 2-5 5-8 2-5 5-8

14

Longevity

Increment

90.37% (+)

8.96%(-)

93.64% (+)

13.18% (+)

92.11% (+)

11.90% (+)

94.31% (+)

17.26%(+)

90.62% (~)

7.34%(-)

MMC Motor Mechanic <5,900 - 6,600>

MEGMechanical Engineer

<14,000 - 16,600>

JIR Job Inspector

<14,700 - 17,500>

DFMDraftsman

<14,200 - 16,900>

DFM JIR MEG MMC PEGProfile

Automobile and Allied Industries

City Profile Salary

Pune

Mumbai

Bangalore

Marketing Executive

64,800

64,800

96,300

Top Profiles

FunctionalTransactional CommunicationRelationship

PEG Production Engineer <13,400 - 17,100>

Retention rates significantly improve, across the representative profiles, for Automobile & Allied Industries,

alongside handsome increment payouts for three of the five profiles. Longevity jumps significantly in case of the

‘Motor Mechanic’ profile – a spirited response from a lowly skilled profile to a substantially higher increment

compared with the past year – and marginally improves for ‘Mechanical Engineer’ and ‘Job Inspector’ – both much

better skilled than the Motor Mechanic.

The best-skilled ‘Production Engineer’ profile maintains a stable longevity score against a slightly lower

increment, while a low-skilled ‘Draftsman’ profile actually improves longevity despite being rewarded at a lower

rate, compared with the past year.

The industry has been seen to have a linear increment-longevity relationship over the years, and the higher rates

of increment serve to bring in positive talent retention results this year.

Developer

IT Manager

QC Executive 46,100

4.8

4.56.5

7.0

1.52.0

2.84.0

1.56.0

4.56.0

1.56.0

4.85.0

3.04.5

5.0

Ahmedabad

0-2 2-5 5-8

Bangalore Chennai Delhi

Accounts

Accounts Assistant

Collection Executive

10,300 14,200 27,500 10,000 16,100 31,700 10,300 15,400 31,500 11,100 17,400 30,800

8.75% 5.61% 4.88% 4.77%

10,000 14,900 33,100 11,000 16,300 31,000 9,800 15,600 29,400 9,900 15,000 30,500

6.63% 3.40% 3.48% 4.62%

Administration/Operations

Data Entry Operator

Receptionist

Administration Executive

Blue Collar

Operator

Mechanic

7,000 8,600 12,000 8,000 9,000 15,400 - - - 7,700 9,800 13,300

3.33% 9.03% - 5.43%

8,000 10,100 14,900 8,500 11,700 17,400 7,600 10,200 12,600 9,600 12,900 17,800

3.33% 9.03% 6.97% 5.43%

Engineering

- - - 10,500 14,800 26,400 9,800 12,800 20,100 11,600 17,700 30,400

- 10.02% 6.25% 10.83%

12,400 18,000 22,700 15,600 19,500 39,600 13,900 19,500 38,400 15,000 19,800 39,700

5.97% 4.54% 3.29% 2.21%

14,900 20,900 30,100 17,500 24,600 43,200 16,000 23,800 40,500 17,800 24,200 45,200

8.88% 4.54% 3.29% 2.21%

IT

Developer

IT Manager

- - - 22,100 36,500 64,800 19,400 24,900 44,100 19,400 28,400 56,100

- 3.29% 9.28% 7.96%

26,000 35,700 73,400 29,100 48,900 97,700 27,700 40,300 79,000 - 41,000 81,400

3.79% 2.35% 8.79% 10.76%

HR

Executive Assistant

Recruiter

HR Executive

12,500 16,200 24,900 13,700 18,700 28,800 10,100 14,400 24,300 12,200 18,600 29,500

8.22% 3.89% 11.79% 10.92%

12,600 17,800 28,900 14,500 19,500 25,500 9,700 13,600 24,200 14,500 21,200 34,200

3.95% 6.75% 6.99% 9.87%

15,900 20,000 32,300 15,600 24,700 32,200 12,500 17,900 32,500 16,200 23,300 41,200

3.21% 5.49% 6.72% 4.08%

Sales and Marketing

Purchase Executive

Marketing Executive

Sales Executive

10,100 14,500 23,800 12,300 17,300 27,400 12,500 18,900 26,800 12,000 17,900 25,700

6.58% 7.25% 9.09% 2.07%

- - - 18,500 23,900 41,600 14,000 19,800 39,100 14,800 24,500 41,100

- 7.90% 3.23% 10.77%

15,400 19,400 38,400 16,800 24,100 43,300 15,000 24,300 41,500 17,700 25,500 42,800

9.87% 4.28% 5.33% 11.87%

Mechanical Engineer

AutoCAD Engineer

QC Executive

4,900 10,800 15,700 6,300 12,600 17,500 7,500 11,100 16,800 8,300 12,500 17,700

5.54% 5.79% 9.67% 7.39%

9,500 13,000 20,000 10,600 15,200 22,800 10,100 14,400 19,200 11,700 16,300 24,500

3.70% 7.05% 4.34% 7.76%

13,200 20,800 30,000 14,200 21,800 33,700 13,700 19,900 31,100 14,000 23,300 34,200

3.33% 10.36% 3.99% 5.43%

15

Automobile and Allied Industries

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

IT

HR

Engineering

Blue Collar

Administration / Operations

Accounts

Kolkata

0-2 2-5 5-8

Mumbai Pune

Accounts

Accounts Assistant

Collection Executive

9,300 13,500 27,700 10,000 15,500 29,100 10,000 17,600 29,200

2.31% 2.98% 3.76%

9,400 14,700 28,600 10,500 15,300 31,000 9,900 16,600 32,600

5.87% 6.10% 7.96%

Administration/Operations

Data Entry Operator

Receptionist

Administration Executive

Blue Collar

Operator

Mechanic

7,100 8,700 11,100 8,500 9,800 14,900 6,200 7,500 12,500

6.49% 4.19% 5.14%

8,000 11,700 15,800 9,700 12,700 17,300 8,300 11,200 16,300

6.49% 4.19% 5.51%

Engineering

8,900 11,700 21,600 13,500 20,300 32,500 12,100 16,900 32,000

7.35% 11.26% 10.00%

12,100 17,200 38,200 15,300 22,400 35,900 15,300 24,100 41,600

4.45% 2.31% 6.17%

15,600 21,100 39,500 18,100 27,400 42,800 19,500 28,300 46,100

4.45% 2.31% 6.17%

IT

Developer

IT Manager

- - 53,700 19,000 28,400 56,700 21,800 35,300 57,400

11.37% 7.90% 2.99%

25,300 - - - 38,200 87,200 27,500 40,300 96,300

8.00% 6.28% 9.79%

HR

Executive Assistant

Recruiter

HR Executive

11,000 14,300 26,000 13,600 19,700 25,300 11,700 16,800 29,300

3.29% 8.28% 9.88%

11,800 16,600 31,900 14,400 22,200 35,300 13,300 19,100 33,300

6.12% 4.26% 5.53%

15,600 22,400 36,800 16,600 22,200 39,600 15,000 18,300 28,100

2.36% 4.56% 7.88%

Sales and Marketing

Purchase Executive

Marketing Executive

Sales Executive

8,500 12,000 19,500 17,100 21,400 36,400 13,200 19,100 29,800

5.66% 4.89% 3.43%

18,500 23,200 41,800 18,000 28,000 45,800 17,600 25,000 33,100

8.26% 2.12% 6.76%

13,200 24,200 37,500 18,500 25,400 43,500 16,100 22,400 38,300

1.64% 6.43% 4.82%

Mechanical Engineer

AutoCAD Engineer

QC Executive

8,500 11,500 16,300 9,100 13,400 18,100 8,500 12,000 17,200

5.64% 2.76% 3.91%

10,900 14,700 19,600 10,600 16,600 27,900 12,300 18,100 25,100

4.69% 3.98% 5.24%

14,500 20,400 30,400 15,400 22,900 34,500 13,600 21,200 31,100

6.49% 4.19% 1.55%

16

Automobile and Allied Industries

0-2 2-5 5-8 0-2 2-5 5-8

IT

HR

Engineering

Blue Collar

Administration / Operations

Accounts

17

Longevity

Increment

90.87% (~)

12.82% (+)

89.13% (+)

10.27%(+)

90.32% (-)

5.39%(+)

87.06% (-)

5.22%(-)

91.17% (+)

9.61%(+)

BPR VOF ISD QAN PSEProfile

Fast Moving Consumer Durables (FMCD)

City Profile Salary

Pune

Mumbai

Delhi

Accounts Executive

45,400

38,000

56,700

Top Profiles

FunctionalTransactional CommunicationRelationship

Rewarding and retaining its best-skilled profiles seems to be the priority for the FMCD industry this year. Well-

endowed profiles, ‘Project & Service Engineer’ and ‘Vigilance Officer’, get paid about 10% higher than the past

year and yield improved retention rates.

The above two profiles have been characterized by low longevity over the past year and were not rewarded

commensurate with their skills during this period. A correction has been in order. The ‘Quality Analyst’ profile is

having a longer wait in this regard though, and continues to suffer greater attrition levels.

With reasonably high, and improving, retention rates FMCD seems to be building on the skills-and-increments

causal model for even better results.

Hardware Engineer

SAP Consultant

QAN Quality Analyzer

<17,900 - 19,500>

ISDIn-shop Demonstrator

<7,900 - 10,900>

VOF Vigilance Officer

<27,100 - 32,100>

BPRBrand Promoter <8,000 - 9,800>

PSE Project & Service Engineer

<13,500 - 16,100>

IT Executive 36,200

4.06.0

4.55.0

1.56.0

4.85.0

2.52.8

2.65.5

1.87.5

5.88.0

0.63.3

2.56.5

18

Fast Moving Consumer Durables (FMCD)

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai Delhi

Accounts

Cashier

Accounts Assistant

Accounts Executive

8,600 11,200 19,900 9,700 13,900 21,800 7,900 12,000 18,000 11,700 13,600 18,200 9,500 13,500 22,800

3.26% 7.27% 3.27% 4.19% 10.37%

9,200 12,600 24,300 11,100 16,600 27,700 10,100 12,200 24,200 9,000 15,100 24,800 10,400 16,100 27,800

9.67% 8.90% 7.47% 7.32% 2.40%

11,100 16,500 29,400 15,400 22,800 32,600 11,000 17,000 29,300 11,700 17,800 29,700 12,300 18,900 29,300

5.66% 9.72% 2.68% 6.59% 5.46%

Administration/Operations

Receptionist

Store Keeper

Supervisor

Blue Collar

Loader and Packer

Packing Assistant

Office Assistant Support

7,100 8,900 11,600 8,400 10,200 12,400 8,600 11,200 15,000 6,000 7,300 10,700 5,900 8,400 12,600

5.88% 4.74% 11.28% 3.28% 5.28%

7,100 8,600 10,800 5,800 6,400 11,700 7,900 10,100 13,700 5,100 8,300 10,500 7,800 8,300 12,000

3.28% 4.28% 8.29% 8.66% 9.29%

7,600 9,300 11,600 7,500 11,600 15,700 8,200 10,700 13,500 6,500 9,200 14,200 7,600 9,600 14,100

6.28% 6.28% 10.17% 6.29% 5.28%

Support Services

Customer Sales Associate

Customer Care Executive

Customer Relationship Executive

6,700 10,000 16,000 8,400 11,200 17,600 7,600 10,400 15,500 8,800 9,700 14,700 9,900 14,300 18,800

7.28% 11.29% 6.29% 2.96% 8.29%

8,000 10,400 17,700 10,800 12,500 19,500 9,300 13,200 18,100 9,400 12,000 16,300 11,800 13,900 20,900

9.19% 7.88% 6.28% 8.18% 5.18%

8,800 12,000 17,600 8,700 15,900 17,400 8,700 13,500 17,000 10,000 12,300 18,200 11,400 15,800 20,400

6.27% 4.33% 6.28% 3.28% 8.27%

Engineering

5,800 7,600 11,500 9,000 12,000 16,400 7,400 9,400 13,400 8,700 10,200 13,000 9,000 12,200 18,400

7.38% 5.39% 7.39% 10.36% 4.28%

9,900 11,500 23,200 11,400 16,200 24,600 9,400 13,800 20,200 10,800 13,400 19,100 10,300 14,600 22,900

5.86% 2.38% 8.25% 6.26% 3.27%

13,700 15,900 29,000 15,500 18,900 35,200 14,100 19,500 27,100 13,100 19,900 32,700 13,200 19,900 28,200

3.66% 8.48% 3.38% 5.39% 2.38%

HR

Executive Assistant

HR Executive

11,000 13,000 19,300 15,000 18,300 26,700 11,200 13,200 21,700 13,400 16,600 25,000 12,700 18,100 30,600

5.99% 5.13% 6.37% 3.36% 4.29%

12,700 18,500 24,000 17,500 25,900 34,000 14,800 18,400 27,900 19,000 23,200 36,900 16,300 21,600 35,900

3.27% 7.36% 6.39% 11.38% 6.38%

IT

IT Executive

Hardware Engineer

SAP Consultant

8,500 10,600 22,400 11,400 16,300 32,000 9,700 12,000 21,700 10,600 15,700 25,100 13,000 18,900 36,200

6.90% 3.48% 10.34% 9.89% 3.48%

10,900 15,000 27,300 15,400 23,700 38,000 11,300 19,400 29,800 16,900 22,500 39,500 16,800 22,500 45,400

3.38% 8.00% 5.28% 2.29% 2.37%

11,900 19,600 39,100 17,700 25,600 50,000 12,100 20,100 41,500 17,000 24,800 42,300 17,700 26,500 54,300

7.27% 3.89% 2.37% 10.37% 12.87%

Sales and Marketing

Direct Sales Executive

Retail Executive

Sales Executive

6,100 7,900 15,600 7,500 8,500 17,900 5,400 9,000 13,400 5,800 7,800 15,600 7,900 10,100 17,900

7.88% 3.65% 5.26% 8.96% 9.19%

8,000 10,500 17,500 9,100 10,400 18,300 8,700 12,200 21,400 8,800 12,500 18,500 11,500 15,700 24,400

12.10% 11.96% 5.74% 7.39% 5.71%

11,900 16,000 25,000 13,900 14,700 30,100 14,000 17,300 27,600 11,300 15,500 26,600 12,800 17,500 34,700

9.64% 9.88% 7.95% 6.48% 8.88%

Technician

Mechanical Engineer

Project and Service Engineer

6,500 11,300 20,500 7,800 11,000 22,100 6,900 11,000 17,700 10,100 12,900 21,400 9,500 14,900 24,600

4.77% 4.80% 8.53% 2.98% 2.59%

6,500 9,500 16,800 11,200 13,700 20,200 11,400 12,800 17,200 8,800 10,800 18,500 12,700 17,500 24,200

10.87% 6.28% 3.18% 8.17% 4.18%

10,200 14,500 24,100 11,000 13,300 22,700 8,700 15,200 20,800 11,400 14,400 19,300 14,300 19,700 34,400

3.28% 7.28% 10.27% 4.18% 6.25%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

19

Fast Moving Consumer Durables (FMCD)

Hyderabad

0-2 2-5 5-8

Kolkata Mumbai Pune

Accounts

Cashier

Accounts Assistant

Accounts Executive

10,800 14,200 20,600 9,100 12,100 19,000 11,800 14,500 25,000 10,500 13,800 21,100

6.38% 3.18% 7.27% 5.18%

9,500 15,400 26,000 9,200 14,300 24,700 10,500 16,100 28,300 9,700 17,100 29,600

4.14% 3.92% 5.02% 7.43%

11,300 17,600 30,100 11,700 16,400 29,300 14,200 21,000 38,000 12,400 18,100 31,600

9.15% 6.31% 11.33% 2.11%

Administration/Operations

Receptionist

Store Keeper

Supervisor

Blue Collar

Loader and Picker

Packing Assistant

Office Assistant Support

6,500 7,400 9,900 7,200 10,300 16,000 10,100 12,900 15,700 10,200 12,400 15,300

3.28% 8.28% 4.28% 6.26%

7,200 8,800 10,900 5,500 7,800 10,600 9,300 11,700 15,000 11,800 14,700 17,100

7.17% 9.39% 7.73% 12.37%

8,200 11,700 14,000 9,100 10,900 15,400 11,000 15,600 17,700 11,100 14,600 16,900

11.66% 3.17% 4.27% 11.27%

Support Services

Customer Sales Associate

Customer Care Executive

Customer Relationship Executive

5,400 7,400 14,100 9,100 11,500 16,400 8,200 14,100 17,300 7,000 9,900 14,700

9.19% 10.39% 6.18% 9.29%

8,700 12,700 16,000 9,100 12,200 16,800 10,100 16,000 21,300 11,000 14,300 22,000

8.18% 6.17% 4.66% 3.28%

9,300 11,800 17,400 11,200 12,500 18,200 11,700 15,700 24,000 13,300 17,500 26,300

4.27% 3.28% 10.36% 8.28%

Engineering

10,300 11,100 15,100 8,900 9,800 14,900 9,400 13,800 17,200 9,000 13,900 16,500

5.27% 11.25% 4.37% 3.30%

11,700 13,900 16,700 10,100 11,400 19,800 10,100 14,500 19,900 11,500 17,100 23,500

3.99% 8.80% 11.28% 5.29%

12,400 18,600 27,500 12,500 18,600 26,700 15,200 18,600 31,900 15,900 19,000 30,300

6.34% 3.53% 11.37% 3.23%

HR

9,400 11,900 19,300 14,100 18,800 21,700 14,500 17,300 23,000 13,500 19,500 28,700

7.28% 3.79% 4.29% 7.39%

13,300 19,600 34,400 13,900 17,500 27,700 16,700 21,600 35,800 16,200 19,200 33,200

5.94% 2.28% 7.10% 2.19%

IT

IT Executive

Hardware Engineer

SAP Consultant

12,300 19,400 33,200 10,500 13,300 26,400 14,700 18,500 35,600 13,700 19,100 32,100

6.38% 6.39% 2.34% 7.39%

16,900 24,600 38,700 10,600 16,800 28,900 12,300 19,900 36,400 14,800 21,200 39,900

8.06% 9.89% 5.29% 6.29%

17,400 25,300 56,000 13,600 21,400 39,700 14,300 25,000 47,000 17,100 18,800 56,700

4.37% 8.37% 6.28% 5.28%

Sales and Marketing

Direct Sales Executive

Retail Executive

Sales Executive

8,000 10,500 16,000 6,000 6,800 16,600 10,700 12,700 21,600 9,400 12,600 18,500

10.35% 5.29% 9.18% 3.28%

10,200 12,700 22,500 9,300 13,000 19,400 10,200 14,600 27,900 10,000 13,200 23,800

8.98% 4.50% 11.42% 7.62%

11,400 14,700 28,700 10,500 - 26,800 13,000 18,300 36,200 12,300 16,100 29,300

9.60% 10.17% 9.87% 4.03%

Technician

Mechanical Engineer

Project and Service Engineer

9,100 13,300 23,400 9,000 14,500 25,300 11,700 18,200 27,300 12,600 16,100 24,100

9.06% 9.40% 4.27% 4.20%

10,500 13,800 20,900 9,700 17,700 21,200 10,300 13,400 18,000 11,400 14,600 21,100

9.17% 2.87% 4.22% 9.20%

14,000 15,800 27,200 11,400 14,500 21,900 14,600 17,400 26,700 14,300 20,700 28,600

5.18% 4.17% 6.15% 4.18%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

Executive Assistant

HR Executive

20

Longevity

Increment

90.66% (~)

13.75% (+)

90.27% (~)

16.21% (+)

91.69% (+)

16.73%(+)

92.86% (~)

11.45%(+)

91.93%

13.88%(+)

BDE FOS SPR SCE SUPProfile

Fast Moving Consumer Goods (FMCG)

City Profile Salary

Pune

Mumbai

Delhi

IT Executive

49,600

47,600

54,300

Top Profiles

FunctionalTransactional CommunicationRelationship

FMCG pays out much higher increments compared with the past year, across the representative profiles.

However, the very high longevity levels of the year past seem elusive and the industry is faced with a situation of

diminishing returns off the increment spend.

The ‘Supervisor’ and ‘Sales Promoter’ profiles are exceptions to the state of diminishing returns other profiles

have stepped into. The longevity score improvements are small but significant and take correspondingly

significant increments to yield.

The industry had attained extremely high levels of longevity with a few of the representative profiles over the past

couple of years. It needs to rediscover the magic that helped it reach those levels – and that might mean some

smart cherry picking to do.

Finance Executive

Accountant

SCE Supply Chain Executive

<20,000 - 22,800>

SPRSales Promoter

<9,500 - 12,300>

FOS Feet on Street Sales

<8,600 - 10,300>

BDEBusiness Development Executive

<10,800 - 12,900>

SUP Supervisor

<16,300 - 18,600>

Accounts Executive

49,900

4.86.0

4.55.0

8.03.5

7.01.8

1.63.3

2.56.5

7.02.5

2.5

2.5

3.0

3.02.9

7.0

21

Fast Moving Consumer Goods (FMCG)

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai Delhi

Accounts

Accounts Executive

Accountant

Finance Executive

0-2 0-2 0-2 0-2

10,600 17,400 33,200 11,900 18,100 38,500 11,400 15,900 36,200 12,700 17,100 34,600 12,200 18,300 34,000

3.37% 4.39% 8.00% 7.45% 11.88%

11,500 18,400 40,700 12,500 18,900 36,000 12,700 16,400 39,900 12,700 18,500 35,600 12,800 19,300 36,100

2.02% 7.27% 5.58% 5.31% 9.73%

12,000 20,700 43,300 14,500 20,500 42,000 15,000 22,500 39,400 15,500 19,700 43,400 16,200 21,900 49,600

6.41% 9.45% 5.41% 7.44% 5.67%

Administration/Operations

Store Keeper

Blue Collar

Packing Assistant

Delivery Personnel

5,300 7,400 12,700 8,500 9,200 16,800 7,500 9,400 17,400 7,800 9,100 13,000 6,700 8,300 15,700

6.37% 12.85% 8.67% 2.36% 7.64%

6,400 8,700 13,500 8,100 10,300 17,200 7,400 9,100 17,000 7,000 8,600 14,200 9,400 11,800 17,300

3.47% 2.78% 8.55% 10.65% 9.47%

Support Services

Customer Care Executive 7,700 11,600 20,500 8,100 11,000 21,900 7,800 10,700 22,900 7,200 11,300 23,800 7,900 11,200 21,900

8.87% 3.79% 6.55% 8.06% 7.15%

Engineering

5,300 6,900 15,100 6,300 8,600 19,400 5,600 7,400 13,100 7,500 7,300 17,600 6,300 8,400 16,600

5.37% 3.68% 2.68% 7.38% 7.53%

11,000 14,100 23,200 14,200 17,500 38,300 12,400 17,700 29,200 14,400 16,000 26,100 10,700 16,800 33,000

4.65% 2.74% 10.46% 8.95% 4.65%

IT

IT Trainer

IT Executive

11,200 19,900 36,500 15,200 23,400 42,400 11,100 16,600 37,300 12,700 19,600 38,000 13,000 18,400 38,000

4.69% 7.56% 2.83% 1.76% 1.46%

14,400 19,500 28,200 18,100 24,400 40,200 16,200 19,200 37,300 17,800 21,900 40,500 20,600 31,400 46,800

4.54% 5.25% 7.22% 7.66% 9.67%

HR

HR Assistant

Recruitment Executive

HR Executive

9,500 12,900 21,800 10,800 16,100 25,000 10,100 13,700 20,700 9,600 14,300 23,100 11,700 15,300 28,000

8.52% 9.44% 3.06% 4.73% 3.09%

10,700 17,500 32,500 13,800 19,800 35,700 13,200 17,900 36,500 13,200 17,000 34,000 14,700 18,700 36,000

2.51% 5.99% 9.72% 6.16% 4.64%

14,800 19,200 33,500 16,600 21,200 40,300 15,600 19,400 28,700 13,300 18,300 26,000 19,000 20,200 39,800

7.67% 2.72% 3.06% 7.11% 5.72%

Sales and Marketing

Direct Sales Executive

Sales Executive

Team Leader Sales

7,900 8,500 14,800 8,100 9,400 20,400 6,600 8,500 12,500 6,200 9,900 18,400 8,500 13,200 20,100

3.76% 8.34% 8.64% 4.36% 10.47%

8,500 10,800 20,700 9,300 11,300 8,700 10,100 12,100 23,300 8,600 11,800 22,300 10,000 13,200 23,400

7.62% 7.65% 8.08% 5.34% 6.28%

11,700 13,000 28,000 12,600 18,700 31,700 10,100 14,200 23,500 11,600 17,100 28,200 14,000 19,500 38,200

4.64% 5.60% 2.80% 4.59% 8.64%

Service Engineer

Research Executive

10,300 11,000 17,900 8,400 12,100 19,300 7,200 9,200 19,700 7,700 10,700 20,200 10,200 11,800 18,900

7.30% 4.76% 6.54% 2.76% 3.75%

7,200 9,400 15,400 9,700 13,500 20,300 9,900 10,600 19,900 8,700 11,000 19,500 11,700 15,400 21,500

4.33% 11.46% 6.34% 5.25% 9.65%

9,000 12,100 20,800 11,400 15,700 24,400 12,600 16,500 28,900 13,900 19,900 26,900 16,300 21,900 33,100

8.40% 3.74% 2.45% 9.74% 6.49%

Administration Back Office

Coordinator

MIS Executive

2-5 5-8 2-5 5-8 2-5 5-8 2-5 5-8

22

Fast Moving Consumer Goods (FMCG)

Hyderabad

0-2 2-5 5-8

Kolkata Mumbai Pune

Accounts

Accounts Executive

Accountant

Finance Executive

12,600 17,400 35,500 8,900 14,900 36,700 11,900 18,100 47,600 10,800 15,900 28,800

3.79% 9.27% 5.77% 2.72%

12,900 19,600 37,900 11,200 18,500 51,700 12,400 22,300 54,400 11,300 18,000 33,700

5.37% 7.47% 6.18% 7.00%

13,800 20,200 41,900 13,100 22,800 42,200 16,200 22,400 46,300 14,000 19,200 40,200

2.84% 6.08% 9.38% 5.29%

Administration/Operations

Blue Collar

Packing Assistant

Delivery Personnel

6,000 7,600 14,100 6,000 7,400 12,400 8,700 10,600 19,900 6,400 7,700 15,900

11.85% 2.78% 9.47% 10.45%

6,800 9,200 14,000 6,800 9,500 13,600 7,800 10,100 16,400 6,700 8,800 17,100

3.67% 7.65% 5.35% 8.44%

Support Services

Customer Care Executive 7,100 10,000 22,600 7,400 10,200 22,500 8,500 12,100 27,400 7,800 10,800 22,500

4.17% 4.37% 7.64% 3.34%

Engineering

6,400 7,200 19,100 6,800 9,400 17,100 8,300 9,300 18,800 6,400 6,900 14,300

7.37% 7.65% 12.65% 9.65%

12,300 17,500 28,200 11,500 15,800 30,300 12,500 18,300 38,200 11,400 14,000 23,600

3.64% 10.36% 6.64% 7.65%

IT

IT Trainer

IT Executive

13,900 19,500 37,200 10,400 17,100 34,100 11,700 19,700 38,000 13,500 24,700 35,300

4.71% 8.91% 10.49% 4.75%

22,600 27,600 44,300 16,500 25,100 43,900 19,400 24,000 47,000 19,900 25,300 49,900

3.47% 4.66% 8.37% 6.68%

HR

HR Assistant

Recruitment Executive

HR Executive

9,600 14,300 26,000 10,700 13,800 25,100 9,500 11,600 24,100 11,200 16,100 26,200

4.80% 2.85% 5.99% 4.24%

13,100 20,300 32,700 12,400 17,600 29,100 12,700 17,100 36,500 12,300 18,600 38,000

2.07% 5.72% 5.08% 3.51%

15,400 22,100 36,700 13,300 19,800 32,100 18,300 26,000 38,800 15,900 21,600 36,900

3.84% 11.47% 3.84% 5.36%

Sales and Marketing

Direct Sales Executive

Sales Executive

Team Leader Sales

7,200 10,800 17,300 6,900 9,700 14,900 11,400 17,300 28,000 8,500 13,200 25,000

4.54% 12.66% 6.46% 4.65%

8,600 10,500 22,700 - 11,000 21,100 8,800 11,900 24,100 8,900 12,300 21,600

8.46% 3.79% 4.23% 11.04%

11,200 15,700 31,400 11,800 17,500 30,800 14,000 16,700 36,500 11,500 15,900 29,400

9.65% 6.64% 2.85% 4.65%

Service Engineer

Research Executive

7,200 8,500 13,700 7,600 9,200 16,300 12,000 13,200 21,900 8,700 10,300 21,500

10.35% 9.69% 3.56% 5.46%

10,400 11,700 20,800 9,900 14,300 24,800 11,500 14,300 23,000 11,100 12,600 19,300

3.65% 7.54% 7.64% 9.65%

15,500 16,200 26,700 12,800 15,300 25,400 16,000 17,900 37,200 13,400 17,400 27,200

10.54% 3.74% 4.70% 3.35%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

Store Keeper

Administration Back Office

Coordinator

MIS Executive

23

Longevity

Increment

88.17% (-))

8.47%(+)

92.79% (+)

10.86% (+)

90.23% (-)

7.14% (+)

86.33% (-)

6.09% (+)

93.84% (+)

14.67% (+)

CAE CMT MEG PEX SFOProfile

Industrial Manufacturing and Allied

City Profile Salary

Hyderabad

Bangalore

System Engineer

46,200

45,400

43,400

Top Profiles

FunctionalTransactional CommunicationRelationship

With somewhat meager increments for two of its better-skilled profiles – ‘Production Executive’ and ‘CAD

Engineer’ – the Industrial Manufacturing and Allied industry fails to stem attrition for these profiles. It is able to

make decent gains with one niche profile – ‘Line Chemist’ – in exchange for a relatively much higher increment

compared with all other profiles.

Single-digit increments awarded to four of the five representative profiles seem inadequate in improving

retention prospects.

The industry may require an aggressive approach to payouts – something it seems to be shying away from, year

after year. It may need to infuse stronger increment doses to be able to win over much needed loyalty from some

of the more sought after, and higher-skilled, workforce.

IT Executive

Engineering Draftsman

PEX Production Executive

<5,900 - 7,400>

MEGMechanical Engineer

<13,600 - 17,400>

CMT Line Chemist

<11,500 - 15,400>

CAECAD Engineer

<11,100 - 16,100>

SFO Safety Officer

<16,700 - 19,300>

Pune 41,100

Team Leader - SalesMumbai

1.56.0

5.56.0

7.3

7.03.5

8.0

3.3

6.55.6

6.0

1.86.0

3.37.0

7.0

5.37.0

6.5

24

Industrial Manufacturing and Allied

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai Delhi

Accounts

Purchase Executive

Accounts Assistant

Cashier

9,900 15,000 21,600 11,900 17,300 26,700 10,400 16,800 21,900 12,100 15,700 22,100 10,000 15,200 26,400

3.86% 7.63% 3.88% 2.57% 2.56%

10,300 15,900 23,300 10,700 22,600 31,200 10,200 18,500 26,900 11,100 20,000 27,100 10,100 19,800 35,100

2.32% 3.58% 9.66% 3.05% 2.81%

10,900 15,700 23,500 12,400 18,300 33,500 9,300 19,200 31,100 16,200 21,400 31,400 14,300 20,900 31,600

6.65% 6.65% 5.37% 8.35% 6.35%

Administration/Operations

Data Entry Operator

Store Keeper

Supervisor

Blue Collar

Admin Helper

Office Assistant Support

Operator

7,100 8,700 11,200 7,000 8,400 13,700 5,700 7,800 10,300 6,000 7,900 11,200 5,500 7,500 12,300

4.65% 7.65% 4.47% 11.65% 4.65%

7,500 8,800 11,700 8,600 10,600 13,400 8,800 10,700 14,400 7,500 9,600 12,600 7,600 10,200 15,100

6.56% 7.17% 5.46% 3.68% 9.54%

9,800 12,600 16,700 12,400 14,700 18,400 8,600 12,600 19,100 11,800 14,000 19,600 10,200 14,200 22,700

3.67% 4.26% 6.65% 6.99% 2.65%

Support Services

Customer Service Executive

Customer Care Executive

8,800 15,700 22,800 10,200 13,900 25,800 8,800 11,800 16,900 8,800 12,800 19,300 9,600 16,100 26,200

7.21% 10.90% 8.65% 12.31% 7.90%

8,400 12,700 21,000 10,200 14,600 27,000 8,900 12,000 19,300 11,800 18,500 24,200 10,500 14,900 26,100

5.46% 4.53% 9.46% 2.65% 8.65%

Production / Engineering

8,300 10,600 21,900 10,600 15,500 24,300 5,600 11,800 16,200 9,500 16,900 20,900 9,300 15,100 26,400

3.67% 4.67% 8.67% 5.26% 4.18%

12,600 18,400 28,100 18,700 26,900 37,100 14,000 20,500 28,400 15,400 24,100 36,400 15,200 23,000 32,100

5.91% 8.14% 6.10% 9.13% 2.12%

13,800 17,900 24,100 13,500 21,200 34,300 14,200 22,400 29,900 13,200 22,500 34,100 15,200 25,200 41,000

6.54% 3.76% 2.56% 3.88% 5.75%

IT

Systems Engineer

IT Executive

11,100 12,900 23,200 17,300 24,900 42,700 11,300 17,900 27,400 13,000 21,200 32,500 12,900 21,800 40,800

8.17% 1.85% 5.89% 1.47% 6.93%

9,400 14,900 27,200 16,100 26,900 46,200 12,400 18,500 28,400 13,900 22,100 40,300 15,900 21,200 39,100

4.76% 4.75% 2.75% 3.56% 3.68%

HR

HR Assistant

Recruitment Executive

HR Executive

10,700 14,400 20,200 12,100 17,200 26,600 10,700 13,400 20,100 11,500 15,300 23,800 11,700 16,400 25,800

4.35% 1.97% 2.85% 4.76% 5.88%

11,000 15,400 20,400 16,900 23,000 30,900 11,500 15,800 24,800 10,600 16,700 27,100 12,400 17,500 26,200

6.99% 8.00% 4.34% 8.51% 2.73%

14,000 20,100 26,000 19,800 24,100 35,000 15,400 19,800 32,100 13,000 19,000 27,500 14,600 22,300 35,400

3.85% 4.62% 7.57% 3.02% 5.19%

Sales and Marketing

Customer Relationship Executive

Marketing Executive

Team Leader Sales

7,400 11,000 18,000 9,900 13,900 18,600 7,100 11,000 16,000 6,400 11,800 16,300 7,100 10,900 19,600

5.75% 6.26% 9.74% 11.67% 3.68%

10,500 16,500 25,200 17,700 21,000 32,200 14,300 20,000 27,700 15,200 20,000 29,700 16,300 20,400 29,400

6.81% 8.66% 6.64% 7.13% 5.16%

14,700 19,200 30,100 19,600 23,800 37,900 16,900 19,100 31,400 17,700 21,600 30,100 11,300 16,200 37,800

4.88% 2.65% 6.46% 4.58% 7.73%

Technician

Production Engineer

Engineer Draftman

6,400 9,000 12,400 6,900 10,100 15,000 6,500 8,400 12,400 5,900 8,700 11,400 6,900 11,000 15,900

4.85% 3.49% 3.84% 2.14% 3.22%

6,500 8,000 13,200 9,000 12,600 17,600 8,200 13,600 17,200 9,100 11,600 19,000 10,900 14,800 21,400

5.27% 3.65% 5.64% 8.65% 3.56%

14,700 18,800 25,700 12,800 19,000 26,200 14,300 20,100 24,800 13,700 20,800 27,300 12,700 19,400 29,200

5.65% 2.68% 5.38% 5.47% 7.65%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

25

Industrial Manufacturing and Allied

Hyderabad

0-2 2-5 5-8

Kolkata Mumbai Pune

Accounts

Purchase Executive

Accounts Assistant

Cashier

8,600 11,200 19,900 9,700 13,900 21,800 7,900 12,000 18,000 11,700 13,600 18,200

3.26% 7.27% 3.27% 4.19%

9,200 12,600 24,300 11,100 16,600 27,700 10,100 12,200 24,200 9,000 15,100 24,800

9.67% 8.90% 7.47% 7.32%

11,100 16,500 29,400 15,400 22,800 32,600 11,000 17,000 29,300 11,700 17,800 29,700

5.66% 9.72% 2.68% 6.59%

Administration/Operations

Data Entry Operator

Store Keeper

Supervisor

Blue Collar

Admin Helper

Office Assistant Support

Operator

7,100 8,900 11,600 8,400 10,200 12,400 8,600 11,200 15,000 6,000 7,300 10,700

5.88% 4.74% 11.28% 3.28%

7,100 8,600 10,800 5,800 6,400 11,700 7,900 10,100 13,700 5,100 8,300 10,500

3.28% 4.28% 8.29% 8.66%

7,600 9,300 11,600 7,500 11,600 15,700 8,200 10,700 13,500 6,500 9,200 14,200

6.28% 6.28% 10.17% 6.29%

Support Services

Customer Service Executive

Customer Care Executive

6,700 10,000 16,000 8,400 11,200 17,600 7,600 10,400 15,500 8,800 9,700 14,700

7.28% 11.29% 6.29% 2.96%

8,000 10,400 17,700 10,800 12,500 19,500 9,300 13,200 18,100 9,400 12,000 16,300

9.19% 7.88% 6.28% 8.18%

Production / Engineering

5,800 7,600 11,500 9,000 12,000 16,400 7,400 9,400 13,400 8,700 10,200 13,000

7.38% 5.39% 7.39% 10.36%

9,900 11,500 23,200 11,400 16,200 24,600 9,400 13,800 20,200 10,800 13,400 19,100

5.86% 2.38% 8.25% 6.26%

13,700 15,900 29,000 15,500 18,900 35,200 14,100 19,500 27,100 13,100 19,900 32,700

3.66% 8.48% 3.38% 5.39%

IT

Systems Engineer

IT Executive

11,000 13,000 19,300 15,000 18,300 26,700 11,200 13,200 21,700 13,400 16,600 25,000

5.99% 5.13% 6.37% 3.36%

12,700 18,500 24,000 17,500 25,900 34,000 14,800 18,400 27,900 19,000 23,200 36,900

3.27% 7.36% 6.39% 11.38%

HR

HR Assistant

Recruitment Executive

HR Executive

8,500 10,600 22,400 11,400 16,300 32,000 9,700 12,000 21,700 10,600 15,700 25,100

6.90% 3.48% 10.34% 9.89%

10,900 15,000 27,300 15,400 23,700 38,000 11,300 19,400 29,800 16,900 22,500 39,500

3.38% 8.00% 5.28% 2.29%

11,900 19,600 39,100 17,700 25,600 50,000 12,100 20,100 41,500 17,000 24,800 42,300

7.27% 3.89% 2.37% 10.37%

Sales and Marketing

Customer Relationship Executive

Marketing Executive

Team Leader Sales

6,100 7,900 15,600 7,500 8,500 17,900 5,400 9,000 13,400 5,800 7,800 15,600

7.88% 3.65% 5.26% 8.96%

8,000 10,500 17,500 9,100 10,400 18,300 8,700 12,200 21,400 8,800 12,500 18,500

12.10% 11.96% 5.74% 7.39%

11,900 16,000 25,000 13,900 14,700 30,100 14,000 17,300 27,600 11,300 15,500 26,600

9.64% 9.88% 7.95% 6.48%

Technician

Production Engineer

Engineer Draftman

6,500 11,300 20,500 7,800 11,000 22,100 6,900 11,000 17,700 10,100 12,900 21,400

4.77% 4.80% 8.53% 2.98%

6,500 9,500 16,800 11,200 13,700 20,200 11,400 12,800 17,200 8,800 10,800 18,500

10.87% 6.28% 3.18% 8.17%

10,200 14,500 24,100 11,000 13,300 22,700 8,700 15,200 20,800 11,400 14,400 19,300

3.28% 7.28% 10.27% 4.18%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

26

Longevity

Increment

91.28% (+)

9.26%(+)

92.07% (~)

6.58%(-)

91.79% (+)

13.22%(+)

91.49% (+)

10.58% (+)

89.46% (+)

13.76%(+)

QAT CHE EEG PRS QFMProfile

Power and Energy

City Profile Salary

Delhi

Bangalore

Testing Engineer

46,300

50,500

57,600

Top Profiles

FunctionalTransactional CommunicationRelationship

An apparently selective payout approach seems to work well for the Power and Energy industry. ‘Production

Supervisor’, ‘Electrical Engineer’ and ‘Quality Foreman’, the three relatively higher-skilled profiles respond

favourably to increments well above 10%.

Sub-10% increments to ‘Quality Technician’ and ‘Chemical Engineer’ do not disappoint either. The first yields a

significant increase in retention rate and the second, stability.

Power and Energy is well positioned to reward the right – and often, niche – skills and earn loyalty. This is also

working, seemingly, to exert positive influence on other, not-so-well-rewarded profiles and help improve all-

round longevity.

Financial Assistant

Design Engineer

PRS Production Supervisor

<15,100 - 17,600>

EEGElectrical Engineer<16,400 - 21,700>

CHE Chemical Engineer<13,700 - 15,000>

QATQuality Technician<9,.500 - 13,000>

QFM Quality Foreman

<14,800 - 17,100>

Pune 47,700

SAP DeveloperMumbai

1.83.0

6.0

2.5

6.04.5

6.0

4.36.0

4.55.0

4.86.0

4.57.0

1.56.5

5.06.0

27

Power and Energy

Bangalore

0-2 2-5 5-8

Chandigarh Chennai Delhi

Accounts

Accounts Assistant

Accountant

Finance Assistant

13,400 20,300 33,000 10,200 15,900 23,300 11,100 19,300 29,400 14,400 20,200 34,600

2.88% 3.08% 1.99% 9.28%

15,100 22,000 38,900 11,300 17,800 28,300 12,600 20,500 32,000 14,700 19,100 38,700

5.10% 3.87% 7.06% 7.64%

18,600 26,200 46,300 15,300 21,600 35,300 15,800 24,000 42,800 17,900 24,500 44,100

6.73% 8.54% 4.32% 8.61%

Administration/Operations

Admin Executive

Admin Officer

Supervisor - Administration

Blue Collar

Admin Helper

Driver

Meter Reader

6,600 7,900 10,500 6,000 6,200 8,600 6,000 7,300 10,600 6,000 8,800 12,500

3.66% 3.65% 8.44% 2.65%

8,300 11,200 17,900 7,600 10,600 15,300 9,400 11,900 17,500 7,900 11,000 16,700

10.64% 9.48% 3.84% 4.79%

9,200 14,500 21,800 8,400 12,300 18,900 9,900 14,100 20,800 9,200 13,900 21,100

3.76% 8.45% 6.47% 4.79%

Support Services

Tele Research

Customer Sales Executive

9,000 13,200 19,500 10,300 13,600 14,800 11,400 15,200 16,600 14,400 13,800 18,900

5.74% 8.65% 3.76% 5.65%

15,200 19,200 25,400 14,700 15,700 22,600 13,400 17,400 27,100 18,700 23,200 25,700

8.95% 3.04% 7.09% 7.62%

Engineering

16,700 21,800 35,200 12,500 18,900 30,900 14,200 18,700 29,600 15,700 22,700 35,100

7.75% 3.61% 3.46% 4.71%

17,000 26,300 42,300 14,600 19,800 37,000 15,500 25,600 40,900 17,400 30,300 50,500

3.94% 5.71% 5.61% 0.00%

HR

11,400 18,200 26,800 10,700 16,300 21,800 12,400 17,500 26,000 10,800 16,800 26,800

3.75% 5.31% 5.88% 3.62%

14,300 23,700 35,800 13,400 21,100 33,900 14,500 21,600 30,100 16,100 24,100 41,200

3.68% 2.35% 1.59% 1.37%

Recruitment Executive

HR Executive

Sales and Marketing

Sales Executive

Field Sales Executive

Marketing Assistant

9,400 14,000 23,500 8,500 12,700 19,700 8,800 12,800 21,600 11,500 19,000 24,100 -

8.28% 7.06% 3.35% 4.65%

13,400 18,300 29,000 12,500 16,600 25,100 12,000 18,000 21,600 17,000 22,600 28,200

7.26% 3.12% 8.43% 3.47%

14,500 20,600 30,200 12,200 18,200 28,200 14,500 21,500 32,000 15,400 24,800 30,100

6.60% 3.66% 2.00% 4.56%

Electrical Engineer

Testing Engineer

10,100 17,600 25,600 9,200 13,600 19,900 9,500 16,700 22,100 14,000 19,800 29,700

5.02% 3.99% 8.68% 4.92%

13,600 19,900 31,200 9,500 14,600 23,100 11,700 17,700 28,600 12,400 18,300 30,500

6.15% 5.73% 3.40% 4.09%

16,000 23,200 35,000 11,500 17,700 28,800 12,400 21,300 30,600 11,400 23,300 33,100

7.65% 11.80% 8.21% 6.78%

IT

15,500 21,000 30,400 10,700 17,800 26,100 13,000 18,100 26,900 17,300 23,400 35,400

6.43% 3.32% 6.74% 5.43%

19,400 24,900 36,100 13,700 20,100 30,600 16,700 23,100 30,000 20,900 28,800 42,000

3.69% 9.87% 8.45% 11.66%

20,000 32,600 53,700 15,500 23,700 37,200 17,800 24,200 37,000 24,300 37,200 56,000

11.52% 5.10% 7.46% 8.67%

IT Executive

Design Engineer

SAP Developer

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

28

Power and Energy

Hyderabad

0-2 2-5 5-8

Kolkata Mumbai Pune

Accounts

Accounts Assistant

Accountant

Finance Assistant

13,100 19,800 30,800 12,600 17,700 27,200 13,800 20,000 33,200 12,500 20,500 34,900

4.20% 9.18% 1.93% 8.23%

11,700 19,000 36,800 10,800 17,500 29,500 15,600 21,100 39,900 10,700 18,400 37,500

6.74% 7.90% 6.81% 9.23%

13,500 22,900 41,000 11,900 20,500 39,000 14,300 26,700 44,700 13,300 22,200 44,000

10.78% 1.75% 2.94% 5.27%

Administration/Operations

Admin Executive

Admin Officer

Supervisor - Administration

Blue Collar

Admin Helper

Driver

Meter Reader

6,000 7,700 12,000 7,400 8,800 10,800 9,700 11,100 13,900 7,600 9,000 12,000

8.67% 5.25% 7.45% 2.46%

7,400 10,500 15,500 7,100 9,900 13,400 8,200 11,000 18,800 8,000 11,000 17,400

9.65% 3.76% 9.65% 4.75%

8,500 12,700 19,200 8,700 11,700 18,400 9,700 13,900 23,600 9,100 12,900 21,900

5.85% 4.76% 2.63% 10.58%

Support Services

Tele Research

Customer Sales Executive

9,800 11,400 14,100 8,400 11,200 17,100 12,800 12,700 17,600 11,000 12,900 19,300

3.76% 6.87% 9.67% 2.67%

14,000 17,300 24,300 14,000 17,100 24,800 16,400 17,100 25,800 16,500 16,900 24,300

6.01% 3.72% 5.62% 3.98%

Engineering

13,700 18,500 32,600 12,500 16,600 31,800 13,700 19,100 32,200 13,100 18,400 33,000

7.34% 7.38% 6.57% 6.67%

16,500 25,200 43,700 15,700 22,100 40,400 17,200 28,000 52,200 14,900 24,200 47,200

1.88% 5.46% 2.48% 3.17%

HR

10,100 18,300 27,000 9,700 14,100 23,500 10,400 16,000 29,600 10,700 17,500 27,800

7.01% 9.96% 5.84% 4.62%

14,300 20,200 33,300 13,800 17,200 29,400 13,100 20,500 38,700 13,700 23,500 35,900

2.41% 2.69% 7.98% 7.66%

Recruitment Executive

HR Executive

Sales and Marketing

8,900 12,000 19,500 8,000 12,200 18,900 9,200 14,500 21,900 7,900 12,700 21,000

8.80% 9.48% 3.88% 5.60%

12,400 19,000 26,200 11,200 16,900 23,100 13,300 20,500 31,800 12,100 19,100 28,100

4.84% 3.06% 6.63% 2.98%

12,800 19,600 32,600 12,900 18,600 27,900 14,500 21,900 32,500 11,000 20,700 32,700

8.86% 5.77% 4.71% 4.65%

Electrical Engineer

Testing Engineer

13,000 18,900 23,900 11,200 16,600 28,600 11,600 19,700 28,000 10,600 17,700 25,800

5.01% 6.96% 9.26% 3.89%

14,200 20,200 32,900 11,100 16,200 29,900 13,600 20,500 33,300 12,200 17,500 30,300

8.54% 6.50% 6.14% 6.56%

13,900 21,300 31,100 12,200 17,600 28,400 13,800 22,500 35,500 12,800 20,000 32,300

7.87% 6.55% 8.72% 4.18%

IT

14,500 21,000 31,000 15,400 21,400 26,600 14,500 23,300 34,000 14,700 20,800 30,800

8.32% 8.28% 1.68% 8.68%

16,400 24,100 37,800 20,600 26,400 32,600 19,300 27,900 44,800 17,800 28,200 47,700

4.63% 8.47% 4.68% 8.96%

17,200 24,400 45,200 15,300 27,400 37,500 20,800 32,300 57,600 18,400 29,600 53,100

8.83% 3.57% 3.11% 6.15%

IT Executive

Design Engineer

SAP Developer

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

Sales Executive

Field Sales Executive

Marketing Assistant

29

Longevity

Increment

90.37% (+)

8.96%(-)

91.14% (+)

8.32%(+)

89.06% (+)

9.58%(+)

91.47% (-)

10.29%(-)

90.22% (-)

5.31% (-)

ISR Insurance Sales Representative

<8,700 - 12,600>

FPLFinancial Planner<6,900 - 10,900>

FLP Financial Loss Prevention Officer

<6,900 - 10,900>

CSHCashier

<12,100 - 15,900>

DFM JIR MEG MMC PEGProfile

Banking, Financial Services Insurance (BFSI)and

City Profile Salary

Mumbai

Bangalore

Finance Executive

41,500

46,200

52,000

Top Profiles

FunctionalTransactional CommunicationRelationship

LAD Loan Advisor

<8,200 - 9,400>

With an unclear pattern to payouts, BFSI reaps mixed results –two (‘Financial Loss Prevention Officer’ and

‘Financial Planner’) of the three profiles it rewards better than last year respond positively. The third, ‘Cashier’ – a

low-skilled profile, loses some significant points on longevity.

‘Insurance Sales Representative’ and ‘Loan Advisor’, moderately skilled profiles that are not given as much as

they were last year, respond in kind.

BFSI does better than the previous years and does well. The results, although mixed, are better than the mostly

negative longevity trend the industry has had over the past two years.

Recruitment Executive

Accountant

Business Analyst 44,200

3.37.0

5.07.0

3.03.0

2.97.0

6.87.0

5.07.0

1.35.0

3.85.0

6.36.5

4.87.0

30

Banking, Financial Services Insurance (BFSI)and

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai Delhi

Accounts

Accounts Executive

Accountant

Finance Executive

9,700 11,400 18,900 11,000 14,200 22,900 10,000 14,100 20,300 9,800 12,300 20,600 9,200 14,300 21,300

8.10% 11.95% 9.04% 6.49% 10.15%

10,300 16,700 39,100 11,900 19,300 37,100 11,800 16,000 36,500 11,600 18,800 37,400 10,900 18,000 37,800

4.97% 7.96% 12.41% 4.57% 4.01%

12,200 20,700 42,400 16,100 23,400 45,900 14,300 19,800 37,700 14,900 21,000 43,000 14,100 22,600 46,200

8.77% 4.51% 3.23% 16.52% 8.45%

Administration/Operations

Data Entry Operator

Receptionist

Operations Executive

Blue Collar

Office Assistant Support

Delivery Personnel

5,300 7,100 8,300 5,900 8,300 12,800 5,500 6,700 8,900 5,100 7,400 10,200 6,800 10,000 12,900

5.26% 2.88% 10.38% 6.86% 4.26%

7,100 9,200 10,800 7,000 8,500 13,400 6,100 8,300 10,100 5,400 8,100 12,200 7,100 9,000 13,000

7.57% 4.28% 6.28% 3.79% 8.27%

Support Services

Tele Research

Customer Service Executive

Customer Care Executive

7,800 10,700 16,500 10,500 13,100 20,000 8,900 11,700 16,900 9,300 11,400 17,200 9,300 11,500 19,700

5.83% 7.25% 4.26% 11.39% 5.38%

9,500 11,100 14,200 11,000 16,000 19,800 8,900 13,900 17,500 9,200 12,200 19,200 11,900 13,900 18,300

8.26% 10.38% 3.68% 10.38% 7.37%

11,100 13,300 17,600 10,500 16,100 24,700 10,800 13,100 19,700 9,300 13,500 23,000 12,500 16,800 24,100

7.28% 4.27% 3.45% 8.18% 10.37%

Technical

13,400 15,500 24,600 15,200 19,900 32,600 11,800 15,800 21,100 15,100 18,300 26,800 17,800 25,400 34,600

4.61% 3.49% 5.72% 6.88% 4.16%

18,900 23,900 35,300 16,100 23,000 39,000 12,100 21,200 28,400 18,000 21,600 33,200 18,700 25,400 35,200

6.78% 4.46% 8.88% 7.78% 5.03%

HR

Recruitment Executive

HR Executive

9,800 17,300 26,900 14,300 22,000 41,500 13,100 19,900 33,100 13,100 19,000 29,000 15,600 19,900 38,300

8.30% 2.62% 3.72% 7.99% 4.81%

13,200 20,500 32,600 17,500 26,900 40,600 15,000 21,500 36,200 13,900 21,300 40,300 17,100 24,100 46,200

6.92% 3.71% 4.14% 4.52% 11.48%

IT

IT Executive

Network Engineer

13,300 18,000 30,800 13,200 19,900 35,400 12,900 15,700 29,500 14,800 16,500 32,500 13,500 17,800 32,200

3.26% 12.77% 10.27% 8.28% 7.22%

13,800 18,200 27,600 16,500 21,400 34,500 16,000 21,000 31,400 16,200 20,700 29,400 17,900 22,300 38,800

4.28% 6.28% 10.26% 7.21% 5.30%

Sales and Marketing

Marketing Executive

Insurance Sales Representative

Business Development Executive

9,500 13,700 27,000 12,600 14,900 31,200 10,200 14,300 29,400 11,000 14,200 29,600 11,600 15,200 33,700

6.11% 2.78% 4.97% 6.59% 3.04%

8,100 11,500 23,400 11,000 12,600 27,400 8,500 12,200 25,300 9,100 12,200 25,400 9,900 12,800 29,300

3.97% 7.26% 4.37% 7.42% 3.02%

9,700 15,200 29,500 13,500 17,800 37,500 11,300 16,400 34,600 10,800 15,300 33,600 13,900 19,200 41,100

9.89% 8.54% 12.72% 11.64% 2.48%

Finance Analyst

Business Analyst

4,100 10,100 13,800 5,200 12,500 16,000 4,900 9,900 12,300 6,400 10,200 13,300 6,000 10,200 14,200

9.18% 7.46% 9.19% 3.16% 4.07%

9,100 13,300 17,300 11,500 18,200 24,300 9,800 14,100 17,900 9,900 14,400 18,500 14,000 18,800 26,800

9.15% 6.22% 4.46% 8.68% 4.99%

7,900 14,700 24,800 12,500 18,600 29,900 11,400 19,000 26,700 10,900 15,700 21,200 14,700 19,300 29,400

6.46% 2.57% 10.17% 6.64% 6.17%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

31

Banking, Financial Services Insurance (BFSI)and

Hyderabad

0-2 2-5 5-8

Kolkata Mumbai Pune

Accounts

Accounts Executive

Accountant

Finance Executive

9,800 12,300 19,400 9,000 14,300 20,000 9,100 15,200 27,800 8,900 14,000 27,500

9.14% 5.32% 7.26% 11.17%

9,900 17,100 38,200 10,200 18,700 42,400 10,300 24,600 52,000 10,600 17,000 33,300

7.23% 7.62% 9.87% 13.62%

12,800 20,300 41,000 13,100 22,500 43,700 14,800 20,700 46,300 13,400 18,700 40,900

9.64% 8.33% 4.26% 9.48%

Administration/Operations

Data Entry Operator

Receptionist

Operations Executive

Blue Collar

Office Assistant Support

Delivery Personnel

7,500 9,000 13,400 6,300 8,800 12,700 7,300 10,200 14,300 6,800 8,500 12,100

3.59% 7.38% 11.27% 3.67%

7,100 10,000 10,700 6,300 9,800 12,000 7,500 8,800 12,500 7,100 9,200 11,500

5.77% 2.19% 5.98% 5.26%

Support Services

Tele Research

Customer Service Executive

Customer Care Executive

7,600 11,300 17,800 7,900 9,800 14,300 10,900 15,600 22,100 9,100 11,200 18,100

9.24% 10.36% 7.28% 3.85%

9,900 11,100 16,800 10,200 12,500 19,700 11,200 17,500 22,800 10,100 14,500 21,800

7.37% 7.27% 4.29% 6.79%

10,500 14,800 23,600 10,100 14,700 19,600 11,200 17,500 23,100 12,500 16,700 23,700

9.26% 4.82% 7.37% 3.28%

Technical

13,100 19,700 29,100 16,400 19,200 27,400 18,300 22,800 35,500 15,800 19,600 27,900

6.69% 2.57% 7.27% 5.73%

17,300 26,600 33,700 16,800 22,300 34,900 19,000 25,200 44,200 16,500 23,400 35,900

4.00% 6.29% 3.95% 5.10%

HR

Recruitment Executive

HR Executive

13,400 19,900 36,700 13,200 18,800 31,900 12,500 16,800 42,700 13,200 19,700 39,000

6.79% 12.49% 5.00% 5.54%

14,900 22,500 43,000 15,400 22,000 40,500 14,000 21,700 41,700 14,600 20,500 39,600

3.03% 3.31% 4.02% 6.27%

IT

IT Executive

Network Engineer

13,000 16,700 28,100 12,600 14,400 29,500 13,200 18,000 36,700 14,900 18,600 30,300

3.27% 5.17% 6.28% 9.18%

16,600 24,700 37,100 15,800 21,400 31,800 16,800 26,200 45,000 16,600 20,900 40,200

9.28% 6.73% 9.26% 4.28%

Sales and Marketing

Marketing Executive

Insurance Sales Representative

Business Development Executive

11,000 14,400 28,500 11,800 14,500 29,000 12,500 15,800 34,800 9,700 14,600 31,100

3.77% 3.68% 9.19% 8.07%

9,300 11,800 24,500 9,100 11,800 25,400 9,600 12,900 27,100 7,900 11,500 26,100

3.49% 3.83% 7.33% 10.50%

13,100 16,300 34,900 12,300 15,600 33,200 13,600 19,100 39,600 11,600 17,400 37,900

8.60% 2.93% 4.37% 4.87%

Finance Analyst

Business Analyst

6,600 8,600 15,200 8,100 11,900 14,200 9,000 12,100 16,900 7,300 11,900 15,100

10.14% 9.93% 9.18% 8.69%

10,500 13,900 20,400 10,700 17,400 21,100 12,000 17,500 28,100 11,500 18,500 24,700

5.96% 9.21% 4.17% 4.69%

11,000 15,500 23,500 9,200 13,400 18,800 10,400 17,600 27,200 11,600 16,000 22,900

10.45% 3.88% 8.27% 6.48%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

32

Longevity

Increment

87.23% (-)

7.53% (+)

88.73%(-)

8.75% (+)

85.39% (-)

8.28% (+)

89.10% (~)

10.71% (+)

90.27% (-)

7.39% (+)

DTE Desktop Engineer <13,100 - 17,000>

DANData Analyst

<22,200 - 26,200>

CSE Customer Service Executive

<11,500 - 15,400>

HDEHelp Desk Executive

<8,600 - 11,100>

HDE CSE DAN DTE PRAProfile

BPO and IT Enabled Services

City Profile Salary

Hyderabad

Bangalore

IT Executive

37,500

74,400

34,700

Top Profiles

FunctionalTransactional CommunicationRelationship

PRA Process Associate <9,900 - 14,800>

The BPO and IT enabled Services industry ups increment levels significantly, almost across the board, but the

increase does not seem sweet enough. Its precious frontline profiles, ‘Help Desk Executive’ and ‘Customer

Service Executive’, attrite heavily and reach new lows of longevity this year.

‘Data Analyst’ loses substantial longevity points despite a strong positive increment payout, and an equally

moderately skilled ‘Process Associate’ loses by a smaller, but significant, magnitude. The lone solace is a stable

situation with the highest-skilled ‘Desktop Engineer’ – that comes off the only double-digit increment growth rate

amongst the sample set of profiles.

The BPO and IT enabled Services industry seems to be required to quickly, and substantially, improve on

increments to stabilize attrition. Faced with chronically attrition-afflicted profiles at the front-end, the industry

might do well to look at profiles that are, potentially, better responsive to higher levels of increment payouts.

Software Analyst

Purchase Manager

Delhi

96,300

Tech Support Executive

Mumbai

1.56.0

5.56.0

7.37.0

3.58.0

3.36.5

5.66.0

1.86.0

3.37.0

6.57.0

5.37.0

33

BPO and IT Enabled Services

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai

2-5 5-8 2-5 5-8 2-5 5-8

Accounts

Finance Executive

Purchase Manager

0-2 0-2 0-2

Administration/Operations

Executive

Data Entry Operator

Operations Associate

Blue Collar

Office Assistant Support

Driver

Support Services

Client Service Executive

Customer Care Executive

HR

Recruitment Executive

HR Executive

Sales and Marketing

BPO Executive

Direct Sales Executive

Sales Executive

Engineering

Service Mechanic

Field Support Technician

Process Associate

IT

IT Executive

Technical Support Executive

Software Analyst

5-82-5 0-2

Delhi

10,600 14,700 21,500 15,600 21,800 34,300 11,700 19,200 25,100 10,800 16,400 23,800 20,000 23,000 32,500

5.29% 7.30% 6.18% 4.29% 2.95%

12,500 18,200 25,600 17,900 24,600 33,600 15,800 21,900 29,500 15,900 21,200 31,800 18,900 24,400 37,500

8.83% 4.06% 4.49% 9.65% 9.89%

10,700 16,200 32,200 16,500 26,800 66,900 12,400 23,500 40,100 16,500 23,500 45,300 18,600 31,900 59,600

5.28% 5.29% 3.76% 2.98% 7.66%

6,300 7,100 12,300 7,200 12,600 24,700 6,200 9,800 18,400 7,100 9,000 16,400 13,500 17,400 24,200

9.84% 3.18% 5.29% 4.29% 8.29%

6,000 8,400 16,800 10,700 15,800 21,200 7,400 10,800 18,600 10,400 10,000 21,400 9,000 9,900 17,800

11.58% 7.20% 5.76% 3.93% 7.55%

13,400 16,100 22,900 14,800 19,900 30,400 13,500 17,900 27,000 13,100 18,900 26,300 15,000 17,400 28,900

9.64% 4.16% 9.93% 7.02% 5.55%

9,800 13,500 16,100 12,700 15,600 20,700 11,900 14,500 17,300 10,700 13,500 16,900 13,000 17,100 21,800

8.80% 7.24% 11.36% 5.46% 5.08%

12,500 16,600 21,700 17,000 21,900 26,700 12,300 16,200 20,800 13,000 16,100 20,200 14,400 16,800 25,800

2.92% 5.79% 11.00% 3.94% 2.87%

10,000 13,200 17,100 14,500 16,200 21,400 11,900 15,500 19,000 13,100 15,900 18,800 13,100 - 23,700

7.52% 6.29% 9.27% 2.77% 8.28%

12,300 15,500 17,800 13,700 19,100 23,800 12,100 15,300 18,100 12,000 17,700 22,700 16,600 19,900 24,100

6.42% 5.12% 7.99% 6.03% 9.17%

14,300 13,300 23,100 17,600 19,100 25,900 10,700 14,400 20,600 12,900 18,800 25,000 16,200 19,800 28,000

5.42% 5.12% 7.99% 6.03% 2.92%

6,900 8,900 10,400 8,000 9,600 12,400 6,000 8,900 11,500 6,600 8,800 10,800 7,200 9,400 14,500

7.66% 2.77% 10.69% 6.56% 5.90%

6,700 8,300 12,000 8,900 10,400 16,500 8,100 9,900 12,300 7,200 11,300 15,900 9,900 13,800 17,400

4.20% 3.93% 9.29% 3.84% 8.33%

8,900 12,600 14,700 12,800 16,500 22,100 11,900 - 15,700 11,900 16,100 20,300 15,200 19,000 21,900

7.75% 9.79% 5.83% 3.15% 6.14%

12,400 16,600 18,000 13,800 19,900 25,000 12,100 15,200 18,900 12,100 17,500 21,600 14,600 17,300 22,900

7.67% 3.81% 6.99% 4.51% 5.34%

6,000 8,900 13,900 7,700 11,000 14,500 6,600 8,200 15,800 6,200 9,100 11,800 10,100 13,100 16,700

3.66% 2.67% 8.46% 4.65% 6.88%

4,900 10,700 11,800 5,800 11,800 18,100 5,500 6,800 13,500 6,300 9,000 10,100 6,000 11,000 14,900

10.84% 5.87% 6.61% 14.75% 2.60%

7,500 11,800 15,100 10,200 12,700 17,600 8,900 12,700 14,100 7,600 11,400 13,900 11,700 13,900 18,800

8.55% 3.99% 12.77% 9.58% 6.77%

12,900 14,200 22,900 11,300 17,500 29,100 10,300 13,900 23,900 9,600 16,100 25,200 12,600 20,600 27,600

7.31% 3.72% 5.98% 5.66% 3.00%

22,700 34,200 54,700 29,300 39,600 63,100 25,900 37,000 62,000 24,300 33,700 50,800 31,100 40,900 62,900

18.04% 4.33% 3.76% 4.54% 9.70%

34

BPO and IT Enabled Services

Hyderabad

0-2 2-5 5-8

Kolkata Mumbai Pune

2-5 5-8 2-5 5-8 2-5 5-8

Accounts

Finance Executive

Purchase Manager

0-2 0-2 0-2

11,000 15,000 22,000 10,000 15,700 21,400 12,500 18,700 29,700 11,700 17,200 28,200

9.68% 7.59% 7.48% 5.01%

16,300 27,000 47,700 19,900 30,600 44,200 29,900 39,500 74,500 22,500 34,200 73,400

8.85% 2.86% 6.81% 8.25%

Administration/Operations

Executive

Data Entry Operator

Operations Associate

Blue Collar

Office Assistant Support

Driver

- 10,600 13,600 8,000 9,100 11,600 8,100 11,100 13,900 5,600 8,700 11,300

6.77% 5.18% 2.68% 9.30%

7,000 8,800 12,700 7,800 10,500 12,500 9,900 13,900 19,900 8,400 11,600 16,600

6.29% 2.35% 10.37% 2.78%

Support Services

Client Service Executive

Customer Care Executive

13,200 15,800 19,700 10,000 12,400 17,800 11,800 17,200 25,100 10,600 16,900 24,700

7.19% 5.74% 8.92% 10.91%

14,400 18,200 23,000 11,300 16,200 20,000 14,300 18,200 28,400 13,900 19,200 23,900

8.40% 7.49% 3.08% 9.69%

HR

Recruitment Executive

HR Executive

11,700 16,000 18,000 11,300 16,200 20,500 13,200 17,400 24,900 12,900 18,600 22,500

11.31% 8.34% 6.23% 4.73%

11,300 16,100 21,800 12,800 17,800 21,000 13,900 18,100 26,300 14,500 19,700 25,900

3.49% 4.08% 8.38% 11.46%

Sales and Marketing

BPO Executive

Direct Sales Executive

Sales Executive

8,800 9,900 16,000 7,000 8,700 17,500 6,000 12,700 22,200 6,000 13,900 20,500

3.12% 9.28% 10.65% 4.27%

9,800 11,500 22,400 7,300 10,100 25,000 11,700 11,500 23,600 6,600 8,300 17,600

10.66% 3.66% 9.29% 5.29%

12,700 17,900 26,400 11,400 17,500 29,200 14,100 18,800 31,900 12,400 17,400 29,400

6.69% 9.32% 8.30% 5.76%

6,000 7,800 12,200 8,100 9,900 13,900 12,600 13,900 18,800 10,000 13,500 17,200

11.68% 3.77% 9.58% 8.55%

7,400 12,000 15,000 6,000 7,800 13,100 10,200 12,200 16,900 7,600 11,300 14,100

8.17% 8.23% 3.13% 5.32%

9,400 11,500 16,700 9,900 12,800 18,200 10,000 14,600 16,300 10,800 12,600 19,800

7.56% 10.56% 6.57% 3.45%

Engineering

Service Mechanic

Field Support Technician

Process Associate

10,800 14,600 17,300 10,900 12,500 15,100 13,300 16,400 23,000 11,700 14,100 19,700

4.39% 5.95% 3.07% 8.17%

7,800 11,700 15,500 10,300 14,500 18,100 14,800 19,400 22,100 12,600 16,200 21,300

5.84% 7.14% 8.49% 6.49%

- - - 11,900 12,400 23,700 14,600 19,300 30,600 12,100 16,800 26,000

- 7.14% 8.49% 6.92%

IT

IT Executive

Technical Support Executive

Software Analyst

17,600 20,800 34,800 9,100 13,700 26,700 14,000 17,300 29,900 12,500 26,100 31,500

3.65% 10.02% 8.85% 3.45%

17,700 26,200 37,300 16,600 21,300 30,200 17,700 23,600 32,900 16,400 24,300 33,500

11.06% 2.57% 4.37% 2.11%

17,500 26,800 55,500 14,700 26,000 41,300 18,600 28,100 55,900 16,100 25,500 57,900

6.27% 2.97% 10.38% 6.85%

35

Construction and Real Estate

City Profile Salary

Marketing Executive

51,000

75,600

54,200

Top Profiles

The Construction and Real Estate industry has seen significant movement towards being organized, and the entry

of multinational business has immensely helped this advancement.

Skill, Increment and Longevity trends for this industry are being tracked currently and would be reported

beginning the next edition of the Primer. The following pages provide select statistics of salaries. The numbers

bear out current realities of a better-skilled and better paid white collar workforce – distinctly different from the

blue-collar dominated realty industry of yore.

Site Engineer

Accounts Assistant

Delhi

46,200

Commercial Officer

Mumbai

36

Construction and Real Estate

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai

2-5 5-8 2-5 5-8 2-5 5-8

Accounts

Accounts Assistant

Commercial Officer

0-2 0-2 0-2

Administration/Operations

Associate

Logistics Executive

Supervisor

Blue Collar

Driver

Office Assistant Support

Support Services

Customer Care Executive

Sales and Marketing

Sales Executive

Marketing Executive

Engineering

Survey Executive

Technician

Site Engineer

5-82-5 0-2

Delhi

14,700 20,100 36,500 16,500 25,600 42,200 16,700 23,700 36,000 16,500 21,600 36,500 18,200 23,300 38,300

8.81% 7.87% 4.02% 11.93% 6.97%

24,200 31,700 46,500 18,000 29,200 52,600 15,400 24,400 43,500 20,100 25,400 45,800 17,200 21,800 55,700

8.66% 5.65% 7.70% 7.71% 3.65%

10,200 16,500 26,600 13,600 19,400 34,800 11,700 15,000 28,700 12,200 16,800 30,500 14,500 18,600 32,000

7.48% 4.94% 7.03% 5.04% 6.64%

13,800 15,200 28,900 14,200 18,200 36,300 10,200 16,800 30,000 12,700 19,700 34,000 13,100 18,500 40,400

4.29% 5.75% 8.66% 9.61% 7.81%

15,700 21,300 37,500 14,800 22,300 49,700 12,100 19,700 37,500 15,700 26,900 42,500 14,200 24,500 51,000

3.52% 1.86% 9.82% 6.80% 8.28%

- - - 7,900 11,000 15,100 6,700 8,700 10,800 7,100 9,700 12,700 9,200 13,500 16,200

6.79% 7.79% 10.57% 3.78%

7,800 12,100 - 8,500 11,600 16,000 9,900 11,400 13,500 7,500 10,500 12,500 8,600 13,000 18,000

3.25% 12.64% 7.34% 5.26% 8.08%

- - - 11,600 17,200 21,200 6,900 12,800 16,100 10,000 11,200 15,000 13,100 19,700 21,100

- 8.92% 6.68% 10.65% 3.23%

8,600 15,800 29,300 10,200 19,500 34,700 8,700 11,500 17,300 13,000 21,700 34,000 11,600 18,900 34,300

7.23% 9.19% 6.52% 9.44% 3.03%

10,500 15,300 29,300 13,200 18,400 37,800 11,800 16,200 26,300 10,800 16,800 27,100 13,700 19,800 34,300

10.50% 7.77% 6.15% 4.31% 7.45%

13,700 22,200 38,400 15,300 24,300 42,500 12,300 19,800 31,900 14,400 19,200 24,200 17,700 25,300 46,500

6.55% 8.59% 2.62% 5.79% 9.04%

9,100 14,200 26,800 9,800 13,600 32,500 10,800 15,900 22,600 8,700 14,100 29,000 11,200 20,600 40,500

3.57% 9.27% 4.86% 6.66% 4.63%

- - - 12,400 22,600 63,100 11,700 19,200 53,000 10,000 17,600 47,400 11,800 25,300 75,600

2.65% 5.63% 4.63% 2.87% 1.75%

37

Construction and Real Estate

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai

2-5 5-8 2-5 5-8 2-5 5-8

Accounts

0-2 0-2 0-2

Administration/Operations

Associate

Logistics Executive

Supervisor

Blue Collar

Driver

Office Assistant Support

Support Services

Customer Care Executive

Sales and Marketing

Sales Executive

Marketing Executive

Engineering

Survey Executive

Technician

Site Engineer

8,300 12,200 16,900 9,000 12,000 16,300 9,300 13,600 17,800 - - -

2.57% 6.93% 3.99% -

9,300 13,900 18,000 8,800 11,600 16,200 11,000 14,200 18,900 9,500 14,500 17,300

7.76% 7.79% 3.58% 3.28%

12,300 18,900 33,600 10,200 18,400 26,000 11,700 18,000 33,400 10,400 15,900 25,000

6.46% 2.79% 8.69% 7.26%

11,500 17,700 32,300 14,500 18,400 32,400 13,500 22,400 34,400 12,700 18,900 28,400

3.21% 9.47% 5.88% 6.79%

14,500 21,000 31,700 13,700 19,100 34,700 15,800 21,500 40,400 16,700 23,900 35,900

3.57% 7.08% 3.26% 8.25%

9,300 14,700 27,500 9,800 16,300 31,500 10,100 19,600 46,200 8,200 16,300 36,300

6.90% 11.56% 3.94% 4.67%

12,600 25,000 61,900 11,800 21,900 56,000 11,000 21,600 66,400 - - -

2.67% 3.17% 5.28% -

10,200 16,000 20,000 7,900 12,900 16,400 11,500 14,800 22,300 - - -

5.56% 10.53% 4.68% -

12,000 17,400 33,100 16,200 21,400 36,700 16,700 21,400 34,600 10,500 15,900 26,300

4.32% 5.87% 3.39% 3.87%

12,900 22,100 45,000 16,000 23,400 33,700 17,200 28,400 54,200 20,900 31,700 52,500

4.86% 7.46% 10.73% 9.67%

12,400 17,100 28,400 12,700 17,400 25,900 14,800 19,900 33,900 13,700 20,400 32,400

6.23% 2.33% 5.07% 5.99%

12,900 19,800 31,700 12,300 18,100 27,100 15,400 21,700 35,300 13,200 18,800 36,700

6.62% 9.97% 6.70% 4.79%

13,700 21,600 41,600 16,900 21,900 31,300 16,800 21,800 40,700 13,900 18,900 35,000

2.18% 7.68% 3.53% 3.60%

Accounts Assistant

Commercial Officer

38

Longevity

Increment

90.82% (~)

14.53%(+)

93.18% (+)

12.17% (+)

92.58% (-)

17.26% (+)

90.12% (+)

10.04%(+)

92.81% (+)

12.67%(+)

LBA Lab Assistant

<8,700 - 12,200>

MREMedical Representative

<9,800 - 12,700>

HIP Health Insurance Promoter

<9,300 - 11,900>

CCH CQL Chemist

<15,200 - 18,200>

CCH HIP MRE LBA HPSProfile

Healthcare and Pharmaceuticals

City Profile Salary

Bangalore

System Administrator

50,900

59,600

48,300

Top Profiles

FunctionalTransactional CommunicationRelationship

HPS Health Promotion Specialist

<20,800 - 24,800>

With double-digit increments across the board, and four of the five profiles in the sample rewarded well above

10%, the Healthcare and Pharmaceuticals industry puts increments back on the positive trend line. It makes

modest longevity gains that serve to stabilize the score at 90% plus; more importantly though, it seems to have

appeased some of its hitherto modestly rewarded profiles.

For instance, two high-skilled, high longevity profiles (‘Health Insurance Promoter’ and ‘Health Promoter

Specialist’) display a consistent act of loyalty right from the low increment levels of last year through this year.

The relatively lower skilled ‘Lab Assistant’ and ‘CQL Chemist’ stay stable as well. It is the lowest skilled ‘Medical

Representative’ though, that is hard to please.

Healthcare and Pharmaceuticals appreciable balancing act keeps longevity levels healthy. The industry

successfully calibrates payouts to retain well-skilled talent, year after year.

Accounts Executive

Marketing Executive

Delhi

46,200

IT Engineer

MumbaiAccounts Assistant 49,000

2.56.5

4.86.0

6.55.1

6.37.0

2.01.3

5.0

1.53.0

6.0

4.36.5

4.55.0

39

Healthcare and Pharmaceuticals

Bangalore

0-2 2-5 5-8

Chandigarh Chennai

2-5 5-8 2-5 5-8 2-5 5-8

Accounts

Accounts Assistant

Accounts Executive

0-2 0-2 0-2

Administration/Operations

Data Entry Operator

Receptionist

HR

HR Assistant

Recruitment Executive

12,100 21,500 31,600 10,400 17,000 23,700 5,500 8,700 16,000 15,900 21,800 34,600

2.85% 8.43% 9.54% 8.38%

14,500 28,400 41,600 14,100 22,500 30,900 12,400 17,100 24,800 17,500 26,800 45,600

8.63% 11.24% 9.98% 5.36%

10,300 15,400 21,200 8,000 11,800 16,300 8,300 13,100 18,400 10,500 14,000 21,600

2.40% 8.69% 5.62% 2.56%

15,100 20,200 29,900 12,600 16,800 20,700 15,400 18,700 22,900 17,900 22,900 29,200

2.30% 6.42% 4.19% 4.75%

14,300 24,200 35,300 11,700 16,800 27,000 12,300 20,200 31,200 16,500 21,800 39,200

5.13% 8.22% 6.20% 4.51%

20,400 34,600 50,900 14,700 19,300 34,600 15,400 21,600 37,300 13,600 28,800 47,700

5.16% 4.20% 3.13% 5.31%

Support Services

Customer Care Executive 16,300 20,800 25,000 12,700 17,600 20,500 12,400 16,400 22,000 15,500 24,500 31,400

6.64% 3.54% 8.10% 5.44%

Engineering

Lab Assistant

Service Engineer

Production Engineer

12,000 15,300 36,800 10,000 13,400 28,400 8,300 11,700 21,900 10,300 18,900 36,700

4.64% 3.68% 8.66% 10.45%

16,800 18,800 41,300 9,900 14,200 26,600 13,300 16,400 27,600 18,200 28,500 42,300

3.77% 2.86% 5.85% 8.84%

10,000 15,200 33,600 8,800 13,500 26,500 10,100 16,500 29,600 12,100 17,500 31,700

8.37% 2.57% 5.53% 7.88%

Sales and Marketing

Sales Executive

Territory Sales Representative

Marketing Executive

14,300 17,700 37,600 14,600 18,100 36,300 11,500 16,200 30,400 16,400 21,900 45,700

7.43% 5.91% 8.62% 3.28%

11,800 15,200 24,100 9,700 15,300 21,300 10,200 14,500 26,700 9,800 21,400 31,200

5.47% 3.58% 6.77% 9.58%

17,300 24,500 40,500 12,700 20,400 34,700 13,600 18,600 33,300 16,600 22,800 42,300

4.32% 4.50% 4.07% 5.50%

IT

System Administrator

IT Engineer

15,500 21,600 44,500 10,600 17,200 33,600 14,200 18,900 33,200 22,400 34,800 48,400

3.77% 7.65% 9.44% 10.67%

20,400 33,200 51,300 16,900 20,400 36,400 22,500 23,800 46,700 21,100 32,000 59,600

7.65% 3.56% 5.47% 7.37%

Delhi

40

Healthcare and Pharmaceuticals

Hyderabad

0-2 2-5 5-8

Kolkata Mumbai

2-5 5-8 2-5 5-8

Accounts

Accounts Assistant

Accounts Executive

0-2 0-2

Administration/Operations

Data Entry Operator

Receptionist

HR

HR Assistant

Recruitment Executive

11,200 17,000 27,500 11,600 15,300 28,500 16,200 24,400 36,700

4.54% 11.59% 4.32%

15,200 24,700 37,900 15,500 22,000 34,200 20,900 27,600 42,900

6.81% 9.24% 6.72%

8,800 15,800 19,200 8,300 12,400 17,800 9,800 17,600 23,000

5.23% 6.86% 4.60%

10,600 16,300 27,600 9,400 16,700 24,600 17,200 24,700 33,700

4.99% 3.61% 2.20%

12,600 21,800 33,400 9,500 18,500 31,900 12,400 22,800 37,100

2.40% 3.57% 4.15%

14,800 22,700 38,600 12,600 22,700 39,800 18,500 21,900 43,900

6.76% 8.25% 7.98%

Support Services

Customer Care Executive 12,500 23,100 28,900 15,300 21,600 32,000 18,400 23,900 35,200

5.79% 2.88% 7.67%

Engineering

Lab Assistant

Service Engineer

Production Engineer

9,700 16,800 31,000 - - - 11,500 12,500 28,200

6.65% - 11.65%

12,600 15,900 29,100 16,800 17,100 33,000 18,400 24,100 35,400

3.86% 6.76% 7.38%

12,500 17,900 27,100 16,000 22,400 28,900 19,000 26,800 38,500

10.59% 8.65% 2.12%

Sales and Marketing

Sales Executive

Territory Sales Representative

Marketing Executive

13,000 19,200 37,300 15,600 19,500 38,200 19,600 27,200 46,700

3.65% 6.47% 5.92%

17,400 24,400 36,600 20,500 30,600 46,900 19,100 34,600 52,300

9.64% 10.64% 7.65%

- - - 13,500 18,200 32,200 14,200 29,700 39,800

- 7.59% 2.22%

9,600 14,000 20,800 10,200 16,000 22,000 19,300 31,900 44,600

8.54% 4.53% 3.57%

14,100 25,300 42,000 16,100 20,200 37,600 17,000 28,300 49,100

4.47% 6.09% 2.08%

IT

System Administrator

IT Engineer

41

Longevity

Increment

93.28% (+)

13.69%(+)

94.72% (+)

17.38% (+)

92.17% (+)

14.70% (+)

89.03% (~)

12.45%(+)

86.05% (-)

11.31% (+)

RCP Receptionist

<10,300 - 12,800>

RATResort Attendant <5,300 - 7,300>

HUKHouse Keeping Assistant

<5,600 - 6,200>

CHFChef

<13,900 - 16,300>

CHF HUK RAT RCP EVMProfile

Hospitality

City Profile Salary

Mumbai

DelhiTeam Lead - Sales

47,600

37,300

39,700

Top Profiles

FunctionalTransactional CommunicationRelationship

EVM Events Manager

<33,300 - 38,500>

Hospitality secures some of its talent – not necessarily the better-skilled – with handsome dole outs. The ones

with better skills are rewarded well, but not well enough compared with the former and, therefore, do not comply

as much.

While the sample set of profiles are all paid out significantly better increments than last year, the discriminant

approach could have been better targeted. The results are not too bad though – except for one case of

significantly high attrition (‘Events Manager’), all other profile in the sample either improve marginally or stay

stable.

Hospitality turns out to be gaining reasonably well and improves overall retention rates – better than the previous

years – although, the results might be dramatically better with some more planning.

Sales Executive

Accounts Assistant

Marketing Executive

31,900

1.3

6.0

5.07.5

3.08.0

1.87.0

3.57.0

7.37.0

5.38.0

2.5

5.0

42

Hospitality

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh

2-5 5-8 2-5 5-8

Accounts

Accounts Assistant

0-2 0-2

Administration

7,900 11,000 15,400 8,500 14,100 18,800 8,200 13,600 16,700

5.60% 4.20% 5.59%

7,600 9,900 13,900 7,800 10,500 15,900 8,200 10,600 12,500

5.64% 8.35% 10.59%

7,400 13,200 18,100 10,400 16,000 23,100 8,100 13,700 19,600

4.50% 9.05% 8.50%

8,900 14,500 21,600 11,100 19,100 28,900 10,000 13,400 22,400

3.51% 3.32% 3.14%

Support Services

Customer Care Executive 8,700 10,800 17,500 11,100 15,900 21,900 9,400 15,000 18,500

6.25% 2.05% 6.74%

Engineering

Electrician

Technician

9,500 12,100 21,800 10,800 15,900 28,300 8,900 13,100 22,200

9.63% 4.73% 7.58%

12,100 17,900 28,000 12,100 18,700 26,600 8,000 14,300 22,800

4.75% 2.88% 6.73%

Sales and Marketing

Team Leader Sales

Marketing Executive

Sales Executive

10,600 15,900 26,600 10,500 18,400 32,100 - - -

6.63% 2.38% -

15,500 22,600 39,000 14,400 21,500 38,200

5.13% 7.39% 7.19%

13,500 21,700 33,600 16,900 26,100 41,200 15,300 23,600 40,700

5.28% 4.10% 3.62%

Data Entry Operator

Office Assistant

Receptionist

Blue Collar

House Keeping Executive

Driver

Resort Attendant

6,700 9,300 13,600 8,200 10,800 15,400 6,700 7,600 12,400

5.25% 7.14% 7.94%

6,800 9,500 13,800 8,300 10,500 16,700 7,400 8,900 12,000

3.57% 2.58% 8.52%

8,800 11,500 18,100 9,300 13,400 19,500 - - -

4.67% 8.65% -

43

Hospitality

Delhi

0-2 2-5 5-8

Kolkata Mumbai

2-5 5-8 2-5 5-8

Accounts

Accounts Assistant

0-2 0-2

Administration

11,000 16,800 27,300 9,700 15,300 23,800 11,600 16,800 32,000

8.60% 5.00% 3.05%

Support Services

Customer Care Executive 10,500 16,900 23,500 10,100 14,700 19,300 13,900 18,800 26,900

11.32% 7.68% 3.93%

Engineering

Electrician

Technician

Sales and Marketing

Team Leader Sales

Marketing Executive

Sales Executive

Data Entry Operator

Office Assistant

Receptionist

Blue Collar

House Keeping Executive

Driver

Resort Attendant

7,300 8,700 16,300 5,200 8,100 13,200 6,100 9,700 15,900

8.44% 9.44% 10.58%

8,900 11,500 16,900 7,600 11,300 15,600 8,700 12,600 18,500

2.37% 3.84% 3.78%

10,100 13,300 18,000 7,200 12,400 19,600 11,300 16,100 24,300

8.35% 2.43% 7.44%

9,000 12,700 17,000 7,400 13,200 17,400 8,800 15,400 20,600

4.75% 6.11% 2.75%

9,600 11,300 16,800 7,800 9,800 12,200 8,500 10,400 15,400

5.36% 4.54% 9.45%

8,900 15,600 24,500 9,000 11,800 19,300 10,800 16,300 24,600

4.64% 5.89% 3.74%

14,600 20,600 37,300 9,900 15,400 30,800 11,900 19,500 33,000

4.86% 6.45% 10.55%

16,000 23,000 39,300 14,900 22,700 39,300 16,300 24,500 39,800

8.89% 5.47% 4.07%

16,900 25,900 47,600 14,700 20,900 36,900 18,100 27,300 42,500

2.91% 10.28% 9.12%

9,500 14,400 27,300 9,000 14,700 24,300 9,800 16,900 24,200

8.66% 3.71% 2.66%

13,500 15,400 21,100 10,700 14,600 22,800 11,500 16,800 27,000

3.79% 5.64% 3.52%

44

Longevity

Increment

85.29% (-)

7.12% (+)

87.61% (+)

9.98% (+)

89.36% (~)

5.02% (-)

90.85% (~)

8.49% (+)

88.47% (-)

6.19% (+)

PRM Program Manager <62,200 - 69,800>

DVPDeveloper

<26,700 - 33,400>

DBA Database Administrator

<20,500 - 23,300>

BANBusiness Analyst

<35,000 - 40,300>

BAN DBA DVP PRM WDSProfile

Information Technology and Knowledge Services

City Profile Salary

Pune

Delhi

BangaloreSoftware Engineer

71,800

61,800

61,000

Top Profiles

FunctionalTransactional CommunicationRelationship

WDS Web Designer

<33,900 - 39,100>

The IT and Knowledge Services industry continues to remain modest with payouts, but keeps increment growth

positive this year. This serves to win stability from three of its profiles (‘Program Manager’, ‘Developer’, ‘Database

Administrator’) but the highest skilled – ‘Business Analyst’ – loses substantial longevity points to settle at a

new low.

The relatively low-skilled ‘Web Designer’ also inches attrition rates up, making IT and Knowledge Services one of

the most attrition prone industries in our sample.

The industry does better than the previous year however, in terms of reigning in attrition levels and bringing back

a positive increment trend. Doing this in sync with skill levels just might significantly better the retention rates.

Project Lead

Assistant Sales Manager

Network Engineer 66,200

6.57.0

5.37.0

1.86.0

3.37.0

3.36.5

5.66.0

7.37.0

3.58.0

1.56.0

5.56.0

45

Information Technology and Knowledge Services

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai Delhi

Accounts

Purchase Executive

Finance Executive

Accounts Executive

12,300 15,200 25,100 11,600 16,200 34,900 - - - 14,200 17,700 31,600 16,000 19,000 30,500

6.95% 3.76% - 9.15% 5.82%

13,100 18,300 31,900 14,100 20,800 36,200 12,900 18,900 30,200 12,000 18,600 33,000 11,600 17,000 37,800

7.55% 8.33% 9.84% 8.48% 4.67%

12,100 17,200 29,900 13,600 21,600 37,900 13,400 21,400 33,500 13,900 21,700 37,000 13,300 21,200 37,100

2.42% 9.51% 2.02% 1.56% 4.72%

Administration/Operations

Receptionist

Help Desk Executive

Administrative Assistant

Blue Collar

Office Assistant Support

Driver

5,400 8,300 12,300 5,400 8,400 13,500 5,500 8,300 10,300 6,000 8,700 13,100 6,200 9,500 12,300

4.53% 10.44% 8.65% 6.73% 7.35%

8,700 10,200 12,700 8,000 11,500 14,700 7,800 10,300 13,000 7,600 10,800 13,800 10,300 12,200 16,200

5.44% 4.80% 7.44% 9.35% 11.64%

Support Services

Customer Care Executive

Tele-Service Executive

8,900 12,600 20,500 13,600 15,300 24,100 10,900 14,000 17,400 9,900 13,000 16,700 12,700 16,900 24,500

6.81% 5.88% 11.27% 6.02% 9.62%

10,700 14,800 17,400 13,400 19,400 26,200 12,700 15,300 19,800 12,700 16,800 21,300 13,500 17,500 26,500

6.64% 2.65% 8.46% 5.27% 7.47%

Engineering

13,700 23,800 51,200 21,100 32,800 61,900 16,100 28,000 51,500 17,300 22,900 52,800 - - -

3.54% 7.45% 4.45% 2.65% -

16,800 29,900 66,200 21,800 41,600 71,900 21,100 34,200 58,700 19,700 32,700 65,000 20,400 34,900 58,800

3.00% 1.36% 4.51% 7.99% 2.65%

IT

Technical Support Executive

IT Admin

Network Engineer

13,600 16,800 33,500 19,000 26,300 45,900 10,500 16,000 31,200 18,700 27,000 47,500 22,200 35,200 47,400

4.64% 3.68% 6.65% 6.47% 3.65%

15,700 21,200 32,100 18,500 27,800 48,900 14,500 20,700 29,800 16,600 25,200 44,900 17,900 25,400 49,200

3.64% 4.65% 7.15% 3.44% 5.63%

17,200 28,300 54,200 20,000 33,600 60,900 15,000 24,000 42,500 26,700 31,300 56,500 24,700 37,700 60,000

11.65% 4.33% 2.55% 5.13% 3.38%

Sales and Marketing

Sales Executive

Assistant Sales Manager

12,500 19,600 36,500 16,900 24,900 38,800 11,900 19,500 36,100 16,300 23,400 44,500 14,900 22,800 36,000

3.77% 9.82% 1.81% 2.10% 8.83%

18,300 23,900 43,300 17,100 38,400 55,900 14,600 23,200 40,200 17,100 25,200 45,500 22,800 37,200 61,100

3.65% 5.77% 4.47% 7.33% 3.65%

Software Engineer

Project Lead

8,900 13,900 25,500 10,900 17,800 29,500 9,100 14,800 24,900 10,700 15,800 25,400 9,000 17,100 31,600

2.44% 3.40% 6.02% 9.47% 3.30%

10,600 16,000 29,500 13,000 18,000 31,900 9,900 15,500 23,600 10,600 16,700 24,800 12,700 20,200 39,000

6.47% 3.56% 10.76% 3.56% 7.33%

12,000 18,900 32,400 14,200 24,500 41,500 10,700 18,500 32,200 13,400 18,900 37,800 16,900 25,500 39,100

3.54% 4.53% 10.46% 6.33% 4.53%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

HR

Executive Assistant

Recruitment Executive

HR Executive

- - - 13,800 26,900 42,200 13,300 20,600 31,900 16,000 23,700 39,500 15,900 26,300 44,900

- 3.67% 5.47% 9.31% 5.68%

14,600 22,300 34,200 18,700 36,300 45,000 15,200 19,200 26,400 16,900 20,100 38,600 16,400 23,500 40,100

2.07% 5.58% 3.03% 3.27% 9.48%

16,400 26,700 38,800 17,800 35,000 50,900 18,300 24,300 32,400 14,100 22,700 44,900 17,100 22,100 40,700

3.47% 9.03% 5.95% 8.79% 5.66%

46

Information Technology and Knowledge Services

Hyderabad

0-2 2-5 5-8

Kolkata Mumbai Pune

Accounts

Purchase Executive

Finance Executive

Accounts Executive

13,700 17,400 34,500 12,600 14,800 26,000 15,800 18,600 35,700 12,600 16,700 28,800

3.56% 3.76% 4.53% 10.65%

12,200 18,300 33,300 10,900 16,500 28,900 12,400 16,900 32,400 13,300 19,600 35,700

7.73% 9.65% 9.86% 4.86%

11,300 20,000 31,300 10,700 17,000 25,700 13,400 21,700 41,200 14,400 21,900 41,900

2.10% 5.91% 5.42% 2.92%

Administration/Operations

Receptionist

Help Desk Executive

Administrative Assistant

Blue Collar

Office Assistant Support

Driver

5,300 7,200 11,200 5,100 8,100 10,200 8,700 9,900 12,800 7,000 10,400 13,800

9.44% 10.65% 9.65% 6.65%

10,600 12,200 17,000 10,200 12,000 14,400 10,800 15,700 18,900 10,000 11,200 14,600

4.33% 7.33% 13.24% 6.65%

Support Services

Customer Care Executive

Tele-Service Executive

11,200 15,800 20,100 9,000 12,000 17,900 11,800 17,600 24,200 12,600 15,300 19,500

6.73% 9.76% 5.79% 7.69%

10,100 12,500 18,100 9,200 12,400 18,300 14,500 19,000 25,500 16,700 20,500 25,000

12.44% 10.44% 5.85% 6.75%

Engineering

20,100 26,300 46,700 14,100 24,500 54,400 19,300 29,200 63,600 19,600 28,300 58,700

4.39% 5.62% 2.83% 3.84%

20,800 34,400 60,700 18,200 30,900 58,400 20,700 37,500 66,600 21,800 36,900 63,900

5.74% 5.60% 2.70% 2.43%

IT

Technical Support Executive

IT Admin

Network Engineer

18,900 30,300 38,100 17,400 24,100 35,800 17,100 28,700 51,100 16,100 24,300 52,000

12.64% 3.76% 5.63% 4.64%

15,400 22,400 43,732 16,530 21,235 38,828 16,206 23,028 44,200 20,757 26,000 48,777

4.63% 3.87% 6.22% 3.49%

27,500 41,500 57,900 21,200 28,200 45,300 22,500 34,100 63,100 26,000 32,100 66,200

4.67% 4.68% 3.64% 5.78%

Sales and Marketing

Sales Executive

Assistant Sales Manager

16,100 22,600 39,800 14,000 19,700 35,100 17,800 24,500 35,600 15,000 23,900 36,900

3.45% 3.90% 8.25% 9.47%

23,900 34,200 51,400 21,100 27,900 40,500 23,500 36,900 57,700 20,700 32,900 53,200

2.88% 6.47% 5.65% 6.17%

Software Engineer

Project Lead

9,400 14,700 27,600 9,300 13,500 26,900 10,600 15,600 32,100 10,400 14,100 32,700

9.12% 4.30% 7.81% 8.95%

9,900 14,700 25,700 11,200 16,400 28,000 12,700 18,800 36,800 11,700 19,900 32,900

4.54% 3.75% 9.44% 8.13%

12,100 17,400 34,900 13,000 17,200 29,300 15,600 17,900 40,000 14,100 18,800 37,000

8.97% 6.53% 8.65% 3.52%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

HR

Executive Assistant

Recruitment Executive

HR Executive

12,300 17,300 40,300 12,800 22,000 39,500 17,200 33,900 54,800 15,600 25,200 45,100

2.62% 3.47% 3.44% 2.67%

15,000 23,700 36,200 14,000 18,000 34,700 14,600 20,400 42,100 14,800 23,100 44,700

3.18% 5.05% 7.00% 11.72%

15,100 21,500 45,200 15,100 21,700 35,900 14,900 22,000 55,000 16,000 24,800 48,200

6.61% 11.20% 8.56% 6.79%

47

Media and Entertainment

City Profile Salary

Mumbai

Bangalore

Marketing Executive

37,300

38,000

41,700

Top Profiles

Another new addition, Media and Entertainment finds mention due to the stupendous growth and enormous

importance this industry has managed to garner over the recent years.

The industry hires and employs substantial numbers of professionals across functions and hierarchies. The

following pages report salary statistics for a sample set of profiles.

Accounts Assistant

Engineering Assistant

Technician

44,200

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai Delhi

Accounts

Accounts Assistant 12,100 18,400 26,700 16,600 22,100 33,100 13,700 17,800 24,000 12,800 21,300 29,400 17,400 22,700 35,500

6.17% 5.57% 9.23% 3.77% 5.17%

Administration/Operations

Operations Associate

Projectionist

Engineering

Technician

Engineering Assistant

17,900 24,400 30,000 21,700 30,000 37,400 14,800 21,800 27,400 17,200 28,200 35,800 19,800 25,900 34,700

3.77% 4.77% 9.17% 4.03% 3.42%

13,000 17,900 27,500 21,700 30,000 38,400 20,000 27,200 35,000 14,100 23,700 32,300 20,200 27,400 33,400

5.38% 9.35% 10.79% 6.72% 3.58%

9,000 12,700 18,700 - 16,400 22,000 6,000 9,500 14,300 8,800 15,600 20,100 12,300 23,700 31,600

6.02% 7.38% 6.17% 4.01% 5.24%

9,000 12,500 16,700 - 12,400 19,000 7,100 10,700 17,500 10,200 17,200 26,800 19,500 30,200

6.21% 5.25% 7.14% 3.83% 3.33%

Agriculture & AgrochemicalsMedia and Entertainment

Sales and Marketing

Installer

Marketing Executive

11,700 17,900 23,000 13,000 17,400 26,100 10,300 16,000 23,900 11,900 17,000 22,100 13,300 20,500 32,200

9.70% 6.47% 9.32% 7.90% 9.39%

18,200 23,700 30,500 18,400 29,400 42,500 15,000 23,400 35,000 17,500 23,400 31,700 20,900 25,000 38,400

7.36% 4.66% 6.65% 3.73% 5.73%

Hyderabad

0-2 2-5 5-8

Kolkata Mumbai Pune

2-5 0-2 0-2 0-2

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

Accounts

Accounts Assistant 14,900 21,300 31,400 11,400 21,300 33,800 15,200 24,300 38,100 11,400 20,300 31,600

11.58% 10.94% 5.69% 7.78%

Administration/Operations

Operations Associate

Projectionist

Engineering

Technician

Engineering Assistant

14,400 21,400 31,200 15,500 23,200 29,400 19,700 26,300 36,400 15,500 21,200 27,700

9.10% 3.79% 8.85% 5.52%

14,600 20,800 32,100 18,500 25,200 36,400 16,400 21,800 41,800 14,500 24,200 36,700

9.99% 8.13% 7.23% 4.78%

10,200 16,500 24,100 7,100 13,500 23,100 12,400 19,300 32,800 7,100 10,700 24,500

9.08% 3.76% 5.86% 6.38%

11,600 16,300 24,500 7,100 13,500 23,100 10,900 17,900 29,800 11,100 15,700 24,500

5.28% 2.84% 6.76% 4.73%

Sales and Marketing

Installer

Marketing Executive

11,400 19,400 24,800 6,800 10,200 16,600 12,900 20,900 28,400 11,700 17,400 2,600

4.77% 7.14% 6.81% 6.46%

18,000 23,400 35,000 16,700 24,200 33,900 20,200 28,400 44,200 18,900 24,700 32,500

8.14% 10.47% 3.77% 8.13%

2-5 2-5 5-8 5-8 5-8

48

49

Longevity

Increment

87.68% (-)

9.06%(+)

89.17% (-)

6.51%(-)

92.61% (+)

11.41%(+)

92.79% (~)

10.38%(+)

93.64% (~)

14.57%(+)

USM Unit Sales Manager <23,700 - 27,600>

SREShowroom Executive

<9,000 - 10,600>

ISS in-Shop Supervisor

<7,600 - 9,900>

CSECounter Sales Executive

<6,400 - 7,600>

CSE ISS SRE USM WHSProfile

Retail

City Profile Salary

Kolkata

Mumbai

Delhi

Finance Executive

43,000

42,700

52,900

Top Profiles

FunctionalTransactional CommunicationRelationship

WHS Warehouse Supervisor

<5,400 - 6,300>

Rewarding its front-end profiles significantly higher than the past year provides somewhat mixed results for the

Retail industry. While one, ‘Counter Sales Executive’, suffers a significant loss of longevity, the gain on longevity

with other –the ‘Showroom Executive’ –is not too significant.

Two other, handsomely rewarded, profiles – the high-skilled ‘Unit Sales Manager’ and the low-skilled ‘Warehouse

Supervisor’ – respond with high, and stable, longevity scores. The only profile to receive a lower increment rate

than last year is the ‘In-shop Supervisor’ and it loses significantly on longevity.

The Retail industry needs to calibrate and better target increments to set itself on a more stable path to cutting

down attrition. This, as much as the previous year’s approach, falls slightly short of achieving better longevity

numbers.

HR Officer

System Administrator

Finance Advisor

46,400

6.57.0

5.37.0

1.86.0

3.37.0

3.36.5

5.66.0

7.37.0

3.58.0

1.56.0

5.56.0

50

Retail

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai Delhi

Accounts

Accounts Assistant

Finance Executive

Finance Advisor

7,700 10,600 15,500 9,200 13,100 21,000 8,200 11,400 16,800 7,900 13,400 18,600 9,800 15,300 23,300

2.54% 4.33% 8.53% 4.41% 2.13%

12,400 19,200 32,900 12,500 18,900 38,400 12,000 20,000 36,100 10,900 17,000 32,000 13,100 17,900 37,000

4.77% 3.87% 6.18% 6.86% 4.60%

14,500 21,400 37,300 18,200 20,400 44,900 14,000 20,200 38,100 12,500 22,900 38,500 19,300 23,200 41,800

3.11% 7.01% 4.29% 1.89% 9.98%

Administration/Operations

Office Assistant

Store Keeper

Supervisor

Support Services

Customer Service Executive

Customer Care Executive

7,300 9,600 11,200 10,100 13,100 16,400 8,200 11,500 13,700 9,100 12,400 17,300 10,000 12,600 15,400

9.40% 2.77% 10.38% 11.66% 4.87%

9,700 12,500 14,500 16,100 15,700 20,100 8,200 10,600 14,000 8,800 11,300 20,300 9,800 11,800 16,900

5.28% 3.75% 7.17% 5.64% 6.65%

Engineering

8,100 10,400 13,700 12,600 15,600 19,700 10,800 12,400 15,100 8,900 11,300 16,600 10,400 13,700 19,100

4.65% 2.86% 1.60% 4.57% 9.78%

13,400 16,800 20,700 18,300 24,400 37,400 14,700 19,600 27,300 14,000 19,900 29,600 17,700 25,200 36,600

9.19% 2.46% 4.82% 8.89% 9.65%

Sales Executive

Market Research Executive

Promoter

8,200 10,900 19,500 11,900 15,600 26,200 11,100 14,100 21,000 10,200 14,400 23,300 11,700 16,900 28,200

6.61% 9.40% 2.97% 8.30% 8.85%

9,600 10,800 15,300 12,500 17,300 23,600 9,400 9,300 14,400 8,900 13,200 19,400 8,500 12,600 22,100

5.76% 4.88% 9.85% 3.58% 7.65%

12,900 14,300 20,200 13,600 18,100 30,300 12,000 15,200 22,200 9,400 13,100 20,500 11,800 18,900 26,900

6.17% 9.22% 10.25% 3.78% 3.33%

Sales and Marketing

IT Executive

System Administrator

8,000 12,700 22,400 14,800 21,200 34,500 8,900 14,600 26,800 13,000 16,800 32,800 10,800 14,800 31,000

6.68% 4.65% 8.65% 2.56% 8.61%

12,000 18,400 30,500 17,200 24,600 41,300 17,200 20,400 33,100 15,500 22,700 33,900 15,800 29,700 43,000

7.05% 4.83% 5.32% 7.37% 3.53%

Technician

Assistant Engineer

6,100 9,000 12,100 7,400 10,500 14,600 7,500 8,900 11,000 6,700 10,100 13,400 7,200 9,700 14,500

5.47% 7.76% 2.76% 3.33% 6.88%

9,300 13,300 18,600 12,200 15,400 24,400 11,000 14,400 20,900 12,200 14,800 21,700 11,400 15,900 25,400

4.45% 3.55% 4.65% 4.99% 8.65%

11,400 15,700 21,800 12,700 18,300 27,600 11,500 17,500 26,000 13,800 18,300 27,100 14,400 22,800 35,500

4.59% 4.65% 9.47% 10.53% 5.88%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

HR

Executive Assistant

HR Executive

HR Officer

11,200 15,800 23,800 11,900 17,600 28,200 8,300 11,900 18,200 10,100 14,500 22,500 10,800 15,600 25,700

6.74% 4.39% 5.29% 6.39% 3.43%

11,500 16,500 22,100 14,200 20,600 28,400 11,100 17,200 23,200 12,200 18,800 24,300 13,300 19,600 27,200

8.16% 5.69% 10.94% 2.76% 6.47%

13,200 17,200 27,500 16,100 21,300 32,600 15,400 21,600 28,400 18,500 22,800 31,000 19,900 24,700 43,000

4.57% 4.88% 2.76% 10.37% 3.64%

Blue Collar

Packer Boy

Office Assistant Support

Delivery Personnel

5,300 6,000 9,100 7,500 9,000 12,900 5,000 7,200 10,400 5,100 6,100 9,300 6,300 7,800 10,900

4.87% 2.79% 5.65% 4.43% 7.47%

5,300 7,900 10,600 7,000 9,400 12,900 5,600 6,700 9,400 6,000 10,000 11,800 4,400 5,300 8,700

5.25% 7.14% 6.88% 10.35% 6.47%

6,600 9,900 11,700 5,700 11,100 14,600 5,500 8,400 11,300 7,400 10,400 13,300 8,000 11,000 14,000

3.76% 2.99% 8.79% 4.65% 5.54%

IT

51

Retail

Hyderabad

0-2 2-5 5-8

Kolkata Mumbai Pune

Accounts

Accounts Assistant

Finance Executive

Finance Advisor

8,000 13,500 19,100 11,100 14,200 20,100 8,600 12,800 21,200 7,900 12,000 18,100

8.59% 8.66% 9.57% 8.85%

13,500 20,000 34,900 12,000 17,800 42,700 12,500 22,900 37,100 12,700 17,700 37,300

7.58% 9.63% 12.83% 10.83%

17,800 23,100 44,300 18,200 26,500 45,600 19,000 28,500 52,900 20,600 31,500 43,600

2.36% 6.80% 5.84% 6.15%

Administration/Operations

Office Assistant

Store Keeper

Supervisor

Support Services

Customer Service Executive

Customer Care Executive

7,200 11,500 16,600 6,800 9,800 15,300 9,900 16,000 23,100 8,000 12,400 21,500

4.28% 7.47% 6.75% 7.82%

9,500 13,100 18,800 9,600 12,800 17,800 11,900 16,900 27,500 11,200 17,300 26,500

3.65% 3.46% 8.47% 9.45%

Engineering

10,000 11,800 14,000 9,100 13,700 18,700 11,900 15,700 22,900 11,100 15,800 22,700

9.26% 8.74% 7.58% 5.43%

15,200 21,500 31,700 13,600 18,800 31,400 16,400 22,500 34,100 15,000 20,500 32,300

8.64% 9.24% 8.55% 4.45%

Sales Executive

Market Research Executive

Promoter

10,500 16,800 28,000 10,400 16,100 27,200 11,500 18,500 33,200 9,000 14,200 23,900

1.76% 5.39% 5.88% 7.93%

8,500 10,800 20,800 7,900 11,000 18,200 7,500 11,000 20,200 8,600 10,100 19,100

4.65% 5.83% 7.14% 6.79%

11,400 14,800 23,500 8,200 12,800 21,300 13,300 16,300 25,500 11,100 13,300 20,500

4.64% 2.65% 4.65% 8.75%

Sales and Marketing

IT Executive

System Administrator

10,300 18,700 30,000 10,400 14,700 26,300 12,700 17,000 31,100 11,100 17,100 27,600

3.53% 11.65% 3.65% 6.47%

17,300 22,000 38,500 14,500 21,200 34,600 17,000 28,200 46,400 15,800 26,100 43,300

6.45% 8.40% 3.81% 8.93%

Technician

Assistant Engineer

7,200 11,000 14,200 7,300 10,200 16,500 8,000 11,500 15,500 7,800 11,000 14,200

2.68% 10.67% 3.94% 3.65%

8,600 11,900 22,000 9,700 12,000 20,400 11,300 15,300 25,700 12,400 18,700 27,900

3.65% 8.47% 9.67% 5.68%

13,800 18,000 26,300 13,600 17,000 27,300 15,700 22,300 32,000 12,800 17,400 28,200

5.55% 3.59% 8.76% 3.58%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

HR

Executive Assistant

HR Executive

HR Officer

11,900 17,900 25,200 9,700 14,000 23,900 9,400 16,700 29,500 9,700 14,000 26,100

10.63% 6.25% 6.39% 1.96%

12,300 19,900 28,500 12,900 18,100 27,400 14,700 22,000 30,700 12,300 19,700 28,100

9.75% 4.43% 2.24% 6.85%

13,400 18,400 28,000 14,300 19,300 26,800 17,800 24,800 41,500 16,500 21,000 32,400

3.77% 4.74% 9.65% 6.65%

Blue Collar

Packer Boy

Office Assistant Support

Delivery Personnel

5,200 7,900 10,100 5,600 7,800 10,000 6,600 7,900 10,800 5,600 7,000 10,500

4.64% 7.51% 10.55% 6.85%

4,600 6,800 9,900 5,000 6,500 10,400 7,000 9,400 11,300 4,900 7,700 10,300

11.48% 11.45% 6.64% 2.68%

7,400 9,900 13,000 7,000 8,600 13,800 9,200 11,100 14,600 6,800 8,900 12,600

4.76% 8.75% 8.55% 5.16%

IT

52

Longevity

Increment

92.37% (~)

6.25%(-)

91.58% (+)

8.49%(+)

92.83% (+)

10.22%(+)

90.06% (~)

6.13%(-)

92.26% (+)

9.79%(+)

TAS Technical Assistant <62,200 - 69,800>

RFERF Engineer

<26,700 - 33,400>

NME Network Monitoring Engineer

<20,500 - 23,300>

TNOTrainee Network Operations

<35,000 - 40,300>

TNO NME RFE TAS TEGProfile

Telecommunications

City Profile Salary

Mumbai

Delhi

Bangalore

Administrative Executive

56,600

64,800

41,300

Top Profiles

FunctionalTransactional CommunicationRelationship

TEG Telecom Engineer <33,900 - 39,100>

Telecommunications rewards its better-skilled well enough to reap across the board improvements and stability

in longevity. ‘Network Monitoring Engineer’, ‘RF Engineer’ and Telecom Engineer’ are paid out higher increment

rates compared with the past year and reciprocate with improved – substantially, in case of the latter two – and

high longevity scores.

‘Trainee – Network Operations’ and ‘Technical Assistant’ – the two relatively lower-skilled profiles – are rewarded

at a lower rate than the past year, but stay put at already high longevity levels.

The industry seems to have a better targeted approach compared with the previous two years and the results are,

evidently, positive. It seems to be exercising a relatively subtler approach – and that seems only appropriate – in

rewarding specialized, scarce, talent.

Network Architect

IT Executive 50,600

Sales Coordinator

6.57.0

5.37.0

1.86.0

3.37.0

3.36.5

5.66.0

7.37.0

3.58.0

1.56.0

5.56.0

53

Telecommunications

Ahmedabad

0-2 2-5 5-8

Bangalore Chandigarh Chennai

Accounts

Purchase Executive

Accounts Assistant

Accounts Executive

9,700 12,100 17,300 14,800 19,500 26,700 11,100 14,300 20,900 10,700 16,100 22,400

3.59% 7.45% 4.57% 3.79%

11,200 14,500 19,400 12,700 19,300 31,500 10,100 16,600 20,400 13,700 19,100 32,200

2.08% 10.44% 6.15% 8.94%

12,500 16,100 23,300 12,600 20,400 31,800 11,500 17,900 22,200 12,300 20,800 31,800

5.61% 2.78% 4.63% 4.45%

Administration/Operations

Admin Officer

Operations Coordinator

Admin Executive

Support Services

Tele Research Executive

Customer Support Executive

9,700 11,700 16,800 10,300 14,400 22,600 9,700 11,500 16,600 9,800 12,900 16,000

5.25% 7.44% 9.04% 7.27%

9,600 12,600 19,600 13,300 17,400 24,600 10,700 17,600 23,700 13,400 18,600 23,000

9.75% 6.62% 5.58% 5.77%

11,000 16,400 24,100 15,500 22,200 29,700 12,800 17,600 27,000 14,000 17,600 24,800

8.67% 2.24% 3.13% 2.82%

15,500 19,900 30,600 15,500 25,200 34,900 - - - 15,300 23,000 30,600

5.05% 6.22% - 4.69%

Sales Executive

Relationship Executive

Sales Coordinator

9,600 13,000 17,900 9,100 15,700 22,300 9,300 11,200 17,600 8,400 13,200 19,200

5.63% 8.79% 5.85% 4.95%

11,700 15,500 26,200 16,500 21,900 34,400 12,100 17,000 26,700 10,100 17,700 22,400

4.58% 7.54% 7.43% 3.28%

14,300 18,700 30,400 19,800 25,000 42,300 14,800 21,900 34,600 16,900 23,300 38,100

6.04% 8.31% 1.62% 5.71%

Sales and Marketing

Recruitment Executive

HR Executive

10,100 13,300 21,700 10,900 16,000 27,500 11,100 14,600 21,500 12,000 15,000 25,900

6.40% 8.96% 7.43% 2.51%

8,100 11,900 20,400 15,100 17,100 32,400 13,600 14,000 25,900 13,300 16,500 26,300

4.36% 8.53% 6.35% 3.15%

13,200 16,800 23,000 15,200 24,000 35,700 15,300 20,100 33,000 16,100 19,100 27,800

8.07% 4.10% 8.04% 9.36%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

HR

Technician

Testing Engineer

FM Engineer

9,000 11,200 16,700 12,300 16,500 23,500 10,400 13,400 18,900 10,900 14,800 24,200

7.47% 9.35% 11.99% 8.33%

10,100 14,300 22,600 15,800 20,200 31,400 12,400 17,500 23,100 13,500 19,600 28,800

8.79% 3.25% 5.78% 9.86%

12,200 21,300 30,200 16,000 26,900 39,700 13,200 22,800 32,400 14,200 23,300 35,600

10.33% 2.08% 2.94% 5.59%

Blue Collar

Office Assistant Support 5,700 7,700 10,600 10,100 11,700 14,000 7,200 9,800 12,900 8,400 10,600 12,200

4.66% 8.54% 9.13% 3.27%

Engineering

Trainee Network Operations

Network Architect

IT Executive

14,900 - - 29,300 - - 17,700 - - 23,300 - -

5.62% 4.95% 12.50% 6.09%

13,600 21,400 33,300 19,000 28,500 56,600 14,100 24,000 45,700 15,900 23,200 43,600

4.93% 10.49% 6.42% 8.40%

14,800 19,400 28,300 19,300 24,700 46,300 12,600 22,200 41,400 16,300 22,200 38,900

3.69% 3.88% 9.58% 1.96%

IT

54

Telecommunications

Delhi

0-2 2-5 5-8

Kolkata Mumbai Pune

Accounts

Purchase Executive

Accounts Assistant

Accounts Executive

15,400 20,400 31,100 13,700 19,600 26,000 15,000 18,300 31,500 14,100 19,000 30,500

9.64% 7.58% 4.56% 3.26%

14,500 22,200 37,800 14,300 22,100 29,600 16,000 24,200 35,800 12,900 17,300 30,700

3.84% 5.90% 5.36% 9.18%

15,200 21,100 35,600 16,600 24,900 29,400 17,100 26,700 37,700 14,900 20,700 34,800

2.92% 4.60% 3.89% 4.54%

Administration/Operations

Admin Officer

Operations Coordinator

Admin Executive

Support Services

Tele Research Executive

Customer Support Executive

12,200 16,800 22,800 11,100 18,100 23,300 13,600 19,500 24,600 12,900 18,500 23,200

8.81% 5.26% 4.11% 4.66%

14,400 20,900 29,300 11,900 21,600 25,300 15,000 23,500 30,300 13,200 17,800 24,500

8.61% 5.66% 8.47% 7.70%

14,700 19,300 28,800 12,700 18,300 25,800 16,600 22,400 38,500 14,500 20,800 35,400

2.57% 7.91% 3.92% 9.86%

18,400 26,000 36,900 14,700 21,500 32,500 17,200 25,100 36,900 15,800 24,000 32,200

6.97% 2.54% 8.72% 1.63%

Sales Executive

Relationship Executive

Sales Coordinator

11,800 16,300 26,600 8,900 15,100 23,700 9,300 15,700 27,000 8,500 13,200 23,500

3.96% 5.24% 5.94% 5.60%

17,200 24,700 33,700 10,500 15,200 26,100 12,100 20,400 34,500 12,000 13,100 24,700

5.17% 9.14% 9.88% 10.33%

18,200 29,900 49,100 12,500 20,400 35,500 14,900 22,300 43,400 13,800 22,300 42,100

4.37% 9.54% 4.90% 9.41%

Sales and Marketing

Recruitment Executive

HR Executive

14,200 20,400 35,000 10,800 18,300 25,800 15,800 22,100 37,700 14,900 20,800 33,600

3.07% 4.40% 7.45% 8.05%

15,000 19,300 34,100 8,200 12,900 25,900 17,900 25,600 37,200 18,700 26,500 34,700

9.66% 7.26% 10.45% 6.48%

16,300 21,300 39,000 14,600 22,200 35,200 18,100 26,300 41,300 19,600 25,900 36,200

9.23% 4.97% 12.21% 7.35%

0-2 2-5 5-8 0-2 2-5 5-8 0-2 2-5 5-8

HR

Technician

Testing Engineer

FM Engineer

8,600 11,100 22,000 11,300 16,000 23,900 12,200 16,400 24,400 12,200 15,700 22,400

5.65% 9.56% 5.26% 4.27%

16,400 21,500 32,700 15,100 20,500 24,900 17,200 22,200 32,500 13,000 20,000 27,900

3.05% 5.01% 4.63% 4.48%

14,500 21,700 36,200 16,800 22,300 35,700 18,400 26,300 38,000 16,100 24,200 33,400

3.37% 2.42% 8.33% 6.18%

Blue Collar

Office Assistant Support 10,400 12,500 14,300 9,800 11,600 13,600 10,000 12,600 14,300 9,700 13,000 16,200

5.25% 10.56% 8.33% 9.80%

Engineering

Trainee Network Operations

Network Architect

IT Executive

23,700 - - 22,700 - - 23,400 - - 22,500 - -

4.82% 8.51% 5.84% 2.62%

16,800 27,700 54,300 14,800 25,800 51,100 17,200 25,900 51,200 16,500 26,600 50,200

5.21% 5.22% 6.03% 5.85%

15,200 25,600 42,600 14,000 26,900 42,500 20,000 25,000 50,400 18,400 23,300 41,400

2.45% 6.17% 5.25% 9.53%

IT

ICP ICP Name Profile

AAS

ABC

ACE

ACM

ACT

ADA

ADE

ADM

ADR

ADS

AHP

AMR

ASE

ASK

BAN

BDE

BEX

BOE

BPR

BSA

CAE

CCE

CCH

CHE

CHF

CLE

CLR

CMA

CME

CMT

CRA

CAD Engineer

Customer care Executive

CQL Chemist

Chemical Engineer

Chef

Collection Executive

Cluster Engineer

Commercial Assistant

Commercial Executive

Line Chemist

Crop Advisor

Counter Sales Executive

Customer Service Executive

Cashier

CST

CSE

CSH

CSS

DAN

DBA

DDS

DEO

DFM

DOE

DPE

DVR

DSE

Account Assistant

Administration Back office coordinator

Accountant

AC Mechanic

Agro Chemist

Admin Associate

Administration Executive

Administration Manager

Autocad Engineer

Administrator Assistant

Admin Helper

Accounts Manager

Assistant Engineer

Admin cum store keeper

Business Analyst

Business Development Executive

Billing Executive

Back Office Executive

Brand Promoter

Branch Servicing Associate

Customer Sales Specialist

Data Analyst

Database Administrator

Door to Door Sales

Data Entry Operator

DraftsMan

Document Executive

Data Processing Executive

Driver

Design Engineer

Handle petty cash, maintain accounts, bills, handle daily banking transactions, prepare bank reconciliation statement, sheet using Tally / any other accounting packages. Generate statement of accounts / balance sheet using Tally / any other accounting packages.

Coordinate for travel arrangements, logistics, arrange meetings, floor keeping, organising events and so on.

Analyze Financial information, prepare financial reports to determine or maintain record of assets, liabilities, profit & loss, tax liability. Advice management on accounts related issues.

Install, maintain and repairs refrigeration equipment & air conditioning system.

Conduct qualitative and quantitative chemical analyses or chemical experiments in laboratories for process control. Develop new products for Agro industries.

Attendance management, track the receipt of stock, tracking bills being received for reimbursement & other admin operations.

Provide support such as purchasing the stationeries, making travel arrangements, keeping a track of incoming and outgoing mails, handling guests, visitors, organising meeting and conferences with all the facilities.

Plan, managing facility activities, relationship with vendor such as transport providers, cafeteria and sports/recreation, planning & Execution of training, documentation.

Plan, design & develop detailed machine drawing, converting the layouts into isometric drawing in AutoCAD.

Coordinate for transport, hotel bookings, purchase orders, ensure cleanliness, taking care of logistics, floor keeping & filing.

Maintain files, all other official documents & coordinate for office facilitation, handle all correspondence.

Finalize accounts, handling income tax / service tax / handling accounts / statutory responsibilities / audit queries. Budgeting, finalisation of account books, PF, ESIC, ROC work, Book Debts Statement etc.

Assist chief engineer in day-to-day duties and keep informing on equipment maintenance & operating procedures. Ensure the mechanical, electrical and plumbing systems are properly maintained.

Manage the store, maintain cleanliness, products. Documentation of receipt, storage and issue of materials, maintaining incoming / outgoing stock ledger, ensuring proper inventory control, preparing monthly stock statement etc.

Help the organization to improve its functions and activities in order to reduce overall costs, provide more efficient use of resources, and better support for customers. Bring focus to the process, rethink end-to-end activities that create value for customers, while removing unnecessary, non-value added work.

Achieve specific revenue targets set for products / services assigned. Coordinate & ensure pipeline building and opportunity generation for specified product / services, prepare marketing collateral, pre-sales and post sales support, making business proposals, presentations to the Clients & relationship building.

Ensure the services provided to the customers are billed completely, accurately and in a timely manner, daily stock maintenance, generate daily / weekly / monthly invoice, handle transaction and maintain documents such as customer master file, customer data etc.

Deal with incoming and outgoing post, maintain stationary supplies, type letters, update computer database, filing documents, using office equipment such as printers, photocopiers and fax machines, managing diaries.

Promote products, increase brand awareness, demonstrating product features and so on either at the counter / field.

Provide service to internal branch clients by interfacing with management, managing the relationships with assigned financial advisors, coordinate with the operations function, and performing administrative duties

Design and prepare drawings using AutoCAD for various Engineering Projects.

Interact with customers, maintain records of customer interactions and transactions, assess the validity of the complaint, provide information in response to queries about products / services, handle and resolve escalations.

Conduct qualitative and quantitative chemical analyses / chemical experiments in laboratories for quality or process control. Develop new products & knowledge.

Devise processes for manufacturing chemicals and products, by applying principles and technology of chemistry, physics, and engineering.

Cook various cuisines, present food attractively, manage the kitchen, directing the work of other kitchen workers, estimate food requirements and order food supplies.

Raise invoice, contact customers / clients to ensure payment, post amount to customer's account, maintaining records of collection and status of accounts.

Responsible for smooth operation of network which includes installation of new sites and monitoring sites, maintenance and troubleshooting.

Prepare daily and weekly reports, liaising with suppliers and explaining errors and the process followed to resolve them, recharging customers where required and working closely with the finance and production team.

Handle central excise, taxation, VAT, commercial negotiations, invoicing, billing and so on.

Conduct qualitative and quantitative chemical analysis or chemical experiments for quality or process control or to develop new products and carry out tests based on new projects and materials.

Advise customers / farmers about various methods to get the best crop, inform the usage of different agro products to get better results in the field.

Sell products / services to the customers / walk-ins and convince them to buy at the counter and handle customer's escalations.

Interact with customers through telephone, clarify their queries, suggest products & generates reports.

Collect money, make bills and maintain records.

Offer exceptional sales presentations and product knowledge information, provide technical assistance and / or make additional product recommendations.

Enter alphabetical / numerical data, check for errors and analyze the data given, also perform data clean ups and prepare presentations as per the instructions.

Plan, build and maintain computerized information systems according to the employer's requirement.

Sell products by visiting houses, going out on field & generating leads.

Provide back end support for various functions by entering data into the electronic system.

Work on the Engineering projects by using engineering design software and generating drafts / designs as per project requirements.

Collect & dispatch various documents required by the company by going to the customer’s house or office.

Analyze and process data, generate reports as per requirements. Prepare client and internal reports on daily, weekly and monthly basis. Responsible for analyzing data of a complex product database & running a large volume of accurate market reports. Check data for errors and handling any queries.

Drive heavy vehicles such as bus, lorry, truck, tempo etc to transport passengers or heavy goods from one place to another according to the scheduled distance or destination. Ensure the vehicle with fuel, oil, water, lights, brakes etc.

Develop and design of new products, components, and / or systems. Adapt existing designs for new models and redesigns current products

PROFILE LIBRARY

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ICP ICP Name Profile

DVP

DLP

EDF

EEG

ELE

EVM

FLP

FMS

FNA

FOS

FPL

FPR

FSE

FPT

HDE

HER

HIP

HKR

HPS

HCD

HRS

HUK

HWE

IIE

ISD

ISR

ISS

ITA

ITE

ITO

ITR

Developer

Delivery Personnel

Engineer - Draftsman

Electrical Engineer

Electrician

Events Manager

Finance Loss Prevention Officer

Farm Security

Finance Assistant

Feet on Street sales

Financial Planner

Finance Processor

Field Support Technician

Field Sales Executive

Field Service Technician

Graphic Designer

Help Desk Executive

HR Executive - Employee Relationship

Health Insurance Promoter

House Keeper

Health Promotion Specialist

HR Coordinator

HR Assistant

House Keeping Assistant

Hardware Engineer

IT installation Executive

Inshop Demonstrator

Insurance Sales Representative

In-Shop Supervisor

IT Administrator

IT Engineer

IT Organizer

IT Trainee

IT Support

IT Trainer

Job Inspector

Loan Advisor

Lab Assistant

Loader & Packer

ITS

ITT

JIR

LAD

LBA

LRP

MAS

GDR

FST

Marketing Assistant

DTE Desktop Engineer To maintain and enhance the competitive status of the Company’s products.

Provide analysis of quotations and sales orders to determine technical and economic feasibility.

Deliver the product to the customer / clients on schedule, collect acknowledgment for the same.

Work on engineering projects by using engineering design software & generate drafts as per project requirement. And ensures the final product should be as per the approved design.

Work with Electrical Networking system, design electrical lay outs, handle projects, coordinate with internal and external teams for execution of the project.

Install electrical wiring, electrical fixtures and underground cable, maintain, repair and replace electrical devices. Identify and solve electrical problems regarding electrical connections.

Manage the events by studying the intricacies of the reasons for the event, identify the target audience, devise the event concept, plan the logistics and coordinate the technical aspects before actually executing the modalities of the proposed event.

Understand the situation / need, finding the best possible mortgage rate available in the market. Educate the customer about loans, debt consolidation alternatives, personal finance and debt management solutions available.

Protect property, assets, or people by maintaining a high visibility presence to deter illegal and inappropriate actions, keep a record of visitors, observe fire or disorder and take actions accordingly.

Assist the Finance Manager with financial and accounting functions of the group's various divisions.

Door to door sales of products.

Interview clients to determine their assets, liabilities, cash flow, insurance coverage, tax status, pension plans, securities and real estate. Develop financial plans / advice for individuals and businesses.

Process financial data, to include verifying, coding, posting various customer requests. Adhering to bank and regulatory policies and procedures is critical to providing high quality service.

Performs proficient troubleshooting and repair of hardware and network related issues on site at client facilities (includes travel time). Coordinates repair in a time efficient and courteous manner to minimize disruption in system utility and earn excellent customer satisfaction.

Generate the leads, sell products / services to the customers and convince them to buy the same on the field. Arrange sales demonstration and documentation, achieve targets.

Interact with customers to analyze problem situations pertaining to breakdowns of equipment and make recommendations regarding repairs. Also perform scheduled maintenance on equipment for contracted customers according to maintenance policies and procedures.

Design or create graphics to meet specific commercial or promotional needs, such as packaging, displays, or logos. It may involve the use of a variety of mediums to achieve artistic or decorative effects, creating designs, concepts, and sample layouts based on knowledge of layout principles and esthetic design concepts.

Attend the customers, clarify their queries, guide them and handle escalations on services / products.

Plan, direct, and coordinating human resource management activities of an organisation to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies and regulatory compliance. Administer compensation, benefits and performance management systems, and safety and recreation programmes.

Promotes Health insurance to the customers & sell according to the target assigned.

Supervise the work of the team involved in cleaning all the rooms, laundry work etc. Inspect and patrol all the house keeping areas frequently to check and confirm the standard of the quality. Ensure maintenance and upkeep of various carpets, flooring and employee uniforms. Assign responsibilities to the team members, create a roster, keep a track of attendance.

Help people to improve and increase control over their health by planning, ensuring the implementation and evaluate policies and development of community strategies, local strategic partnerships and health alliances to promote health care within a specialist setting, relating to a specific issue, or within a particular population. Committed to track inequalities in health and promote antidiscriminatory practice.

Coordination of all the HR activities like recruitment, performance appraisal, salary structure & bonus etc. recruitment, performance management, statutory compliance employee training, policy development and documentation, employee relations, employee communication, compensation and benefits mgt, employee safety, welfare, wellness & health; & employee counseling.

Screen candidates, send the data to the next level of interview, verify calls and handle joining formalities. Responsible for the Statutory & Compliance activities in the HR department.

Wash dishes and clean the place by sweeping, swobbing and dusting.

Provide maintenance support for computer hardware, systems and related devices.

Responsible for Software & Hardware installation activities.

Handle general walk-ins to the showroom, explain about various features of the product, clarify, convince them to buy the same, generate reports and coordinate with internal teams for sales.

Sell Insurance products / services to the customers and convince them to buy at the counter / field and handle customer's escalations.

Manage the store, ensure cleanliness is maintained, products are delivered, ensure quick turn around, accuracy of items, quantity, quality, coordinate for the transport and so on.

Maintenance of servers and equipment to ensure all remain online and optimised, trouble-shooting and fault repair, equipment contract maintenance & software and hardware upgrades, rollouts and project implementations.

Develop and modify general computer applications software or specialized utility programs.

Supervise the team operational activities, organize & ensures all the internal complaints are cleared with in the escalated time period. Plan & prepare for new softwares / hardwares which gives maximum output.

Involve in day to day activities of IT related operational activities.

Maintenance & Administration of trouble-shooting & fault repair, assist in upgrading software / hardware.

Responsible for contributing towards the provision of end user training to one of the most critical areas of work for supporting a large IT project.

Inspect various mechanical / auto parts, to check if they are made to the right quality level, visit vendors places, create an MIS of the same and provide quality certificate for further process.

Understand customer requirements, find the best possible mortgage rate that are available, educate the customer about loans, debt consolidation alternatives, personal finance and debt management solutions.

Drive lab growth, coordinate, analyze and work with multiple teams of a project and to identify, develop and implement lab improvement opportunities.

Loading & unloading equipment onto delivery vehicles & inventory control. Loading vans, scanning packages and moving crates with heavy lifting involved.

Organize and coordinate trade shows, seminars, events, coordinate the daily events, assist in developing promotional strategies and product development.

PROFILE LIBRARY

56

ICP ICP Name Profile

Market Development Officer

MRE

MEC

MEG

MMC

MOR

MRT

MTR

NER

NME

OAS

OFS

OPE

ORC

OPR

PCA

PCM

PEG

PRT

PER

PJO

PKB

PRA

PEX

PRM

PRO

PMT

PRS

PSE

QAN

QAT

QFM

QLI

RAT

RCP

REC

REX

RFE

RGG

MDO

Medical Representative

Mechanic

Mechanical Engineer

Motor Mechanic

Machine Operator

Market Research Executive

Meter Reader

Network Engineer

Network Monitering Engineer

Office Assistant Support

Office Assistant

Operations Executive

Operations Coordinator

Operator

Packing Assistant

Purchase Manager

Production Engineer

Purchase Executive

Project Engineer

Project Coordinator

Packer Boy

Process Associate

Production Executive

Program Manager

Project Officer

Promoter

Production Supervisor

Project & Service Engineer

Quality Analyser

Quality Technician

Quality Foreman

Quality Inspector

Resort Attendant

Receptionist

Recruiter

Retail Executive

RF Engineer

Rigger

MIS CoordinatorMCRSupervise, plan, coordinate the activities and operations of the management information systems within the assigned departments, to coordinate assigned activities with other divisions and outside agencies; and to provide complex staff assistance to the assigned manager.

Work on sales and marketing methods, and help in promoting a portfolio of products to wholesale and retail customers, at local, regional and export levels. Able to maintain strong customer relationships, both administratively and interpersonally, and will be able to provide input to on-going product design.

Meet doctors and provide details about the medical products, meet chemists for secondary sales orders.

Repair machines / automobiles based on the instructions given by the superior.

Understand the project, apply physical analysis for design, manufacture and maintain mechanical systems for various systems involved.

Repair & service automobiles, trucks, buses and other vehicles based on the requirement.

Will operate assigned stations and all other associated work including preventative maintenance, machine changeovers, making minor adjustments to maintain greatest operational efficiency, assist other mechanics, etc. Required to handle empty cases and other line problems, train other operators, perform best practice quality checks, watch for defective materials and perform any other related work in accordance with line quality.

Compile the data collected by market research, collate the information on competition activities, draft and create marketing collateral and blogs and other general marketing projects.

Reads electric, gas, water, or steam consumption meters and records volume used by residential and commercial consumers, walks or drives truck over established route and takes readings of meter dials. Inspects meters and connections for defects, damage, and unauthorized connections.

Install, maintain and support computer communication networks within an organization or between organizations to ensure the smooth operation of communication networks in order to provide maximum performance and availability for the users. Troubleshooting and resolving Firewalls, WANs, LANs, DNS & network security issues.

Monitor, maintain and support computer communication networks, ensure smooth operation of communication networks in order to provide maximum performance and availability for the users, troubleshooting and resolving IT security issues.

Duties include general clerical, receptionist and project based work. Answer telephones and transfer to appropriate staff member. Coordinate and maintain records for staff office space, phones, parking, company credit cards and office keys. Setup and coordinate meetings and conferences. Maintain and distribute staff weekly schedules.

Perform office work, handle stationary / Xerox / sending fax, visiting bank for deposits, and filing work, moving files etc.

Prepare the monthly roaster of the work for various teams, maintaining relationship with both internal and external employees, correspond with customers or clients, monitor all processes, generate reports, implement policies and procedures and so on.

Maintain records, generate MIS report, coordinate with various teams, handle budgets, manage the internal communication, handle contracts and revenue orders. Ensure process adherence, generate monthly analytical reports, ensure quality of the data, and handle escalations.

Operate machines and maintain the same as per the instructions given by the supervisor.

Pack items into bottles, wad seal and pack them onto a tray while doing shrink wrapping, pack them in cartons for dispatch to customers. Maintain the required library of packing materials.

Plan, direct, or coordinate the activities of buyers, purchasing officers and related workers involved in purchasing materials, products and services.

Handle the production team, plan materials for smooth production and ensure the products are delivered on time.

Identify channels, receive quotation and issue purchase orders for the production and retail company requirement. Sourcing & costing of Bill of Material, negotiate with suppliers, component distributors & overseas vendors.

Assist Project Manager in planning and execution of project plans at site. Liaison with all parties involved in the project including local authorities, consultants, clients, subcontractors and suppliers. Attend site meetings and inspections, report regularly on progress and monitor schedule.

Provide support and supervision to projects, report directly to the Project Manager and work on a peer basis with other staff. Assist project managers and team members with daily tasks including client reporting and communications. Maintain and update data, site and project status in multiple databases for tracking and reporting.

Packing the products according to the instruction given by the superior.

Back end process & support to the internal teams for the systematic process flow by coordinating & executing the plan given by the superiors.

Work in the production line, operate machines and so on.

Execution of assigned tasks and responsibilities for the projects, work in a team and manage people along project lines and time lines, assist to capture and document planning and resources needs, coordinate events, operational integration and project delivery.

Plan, organize and manage resources to bring about the successful completion of specific project goals and objectives. Developing a project plan, includes defining and confirming the project goals and objectives, identifying tasks and how goals will be achieved, quantifying the resources needed and determining budgets and timelines for completion.

Promote products, create public interest / awareness, demonstrate product features for the purpose of buying the product.

Supervise the production team for smooth flow & ensure the production equipments are well maintained by the operators to get better products.

Service electronic equipments and interact with the customers to handle escalations.

Investigate operational problems affecting production, bring in new methods and processes, handle the purchase and installation of new equipment, train and manage staff and prepare manufacturing manuals.

Handle equipments, fix and maintain the quality of the same.

Quality control and quality engineering to be used in developing systems to ensure products or services are designed, produced to meet or exceed customer expectations.

Inspect various mechanical parts to check if they are made to the right quality level, visit vendors places, creates an MIS report of the same and provide quality certificate for further process.

Take care of the customers, ensure all the services are provided, take their feedback, make any arrangements required, ensure the norms are followed.

Handle inbound / outbound calls, maintain stationary records, make travel arrangements, fix appointments, general day to day admin activities, maintain visitors registry (inward outward), attendance records etc.

Screen candidates, conduct interviews and select personnel according to the job profile for various positions.

Meet retailers and distributors to book, collect orders & handle all campaign activities.

Design systems at broadcast facility, responsible for maintenance of the station's high power broadcast transmitter and associated systems.

Job would involve using pulleys, cable, and hooks attached to cranes to lift heavy objects such as steel plates, bundles of steel rods and drilling towers. Set up or repair rigging for ships and shipyards, manufacturing plants, logging yards, construction projects and for the entertainment industry.

PROFILE LIBRARY

57

ICP ICP Name Profile

RDE

RSP

SAD

SAP

SCE

SCO

SDA

SEA

SET

SFO

SGE

SLE

HRC

SOF

SPA

SDV

SPR

SRA

SCA

SRE

SRM

STS

SUP

SVE

SYO

TAS

TBR

TCN

TCR

TDV

TEG

TME

TML

TNO

TRE

TSE

TSR

USM

VOF

WDS

WHS

Resident Engineer

Research Specialist

System Administrator

SAP Consultant

Supply Chain Executive

Sales Coordinator

Software Analyst

Software Engineer Associate

Service Technician

Safety Officer

Site Engineer

Sales Executive

Sourcing Coordinator

Sales Officer

Supervisor - Administration

SAP Developer

Sales Promoter

Service Advisor

Sourcing Associate

Showroom Executive

Service Mechanic

Store Supervisor

Supervisor

Service Engineer

System Operator

Technical Assistant

Territory Business Representative

Technician

Tele Caller

Tractor Driver

Telecom Engineer

Tele Marketing Executive

Team Lead

Trainee Network Operations

Trainee Engineer

Tele Sourcing Executive

Tele Sales Representative

Unit Sales Manager

Vigillance officer

Web Designer

WareHouse Supervisor

RSE Relationship Executive

RSC Research Executive Get information of work done by IT Managers for research.

Implement innovative marketing strategy and concept, liaise with clients, explain and build a brand name for the product/services in the market.

Troubleshoot the network’s design and architecture issues, analyze network and device configurations, provide network design leadership, assist in identify and building solutions & testing product features and functionality

Responsible for completing assigned tasks on time using proprietary and third party tools, ability to synthesize data into meaningful information and then communicate it clearly to internal and / or external clients

Hardware support, trouble shoot and problem resolution. Asset Management, evaluation of new technologies / products & system configuration group policies & installation of applications.

Develop the vision and strategy for SAP. Manage the financial control for the cost centre, applying processes and controls to run an effective business.

Establish management reporting for procurement, production planning, warehouse, inbound/outbound, budget vs actual, working capital and sales report & responsible for verifying supplier invoices for total supply chain.

Monitor and supervise vendors, keeping a track of attendance, incentives, calculate monthly salaries and generate a report on team's performance.

Identify and trouble shoot, analyze & enhance the application performance by updating the software.

Provide maintenance on existing code for products. Provide a third-tier of support for the products. Develop minor enhancements to features. Understand product architecture design. Participate in design and code reviews for products throughout, creating and maintaining department standards for software development best practices.

Install and service security products at corporates, homes and construction sites.

Help prevent harm to workers, property, the environment and general public.

Day to day supervision of a team, ensure work is completed safely to a high standard and within agreed timescales, interpret construction drawings, schedules & specifications and implement the same in monitoring and construction.

Work with the Marketing Director to develop new business, prepare proposals and quotations for supply of data and negotiate and win contracts.

Responsible for the administrative coordination of activities within the Sourcing Department, ensuring compliance with the policy for procuring goods and services. Sourcing to assist with the administration and production of documentation relating to strategic sourcing projects, management of departmental databases including preferred suppliers and supplier contracts.

Generate revenue from sales, meet clients, calculate incentives and so on.

Supervise the administrative functions in the design & print unit including computerised costing and estimating operations. Assist with development, monitoring, maintenance and supervision of the production, administrative and financial information systems within the design & print unit, to ensure the smooth operation of all work.

Creates and executes project work plans and revises as appropriate to meet changing needs and requirements, identifies resources needed and assigns individual responsibilities. Manages day-to-day operational aspects of a project and scope. Reviews deliverables prepared by team before passing to client. Effectively applies methodology and enforces project standards.

Promote products, increase brand awareness, demonstrate product features, either at the counter / field.

Advise and consult customers on vehicle service needs and to have expertise in building customer confidence in their vehicle and the dealership. The job encompasses the proper satisfaction of customer and vehicle-related concerns, meeting predetermined service objectives and the thorough and accurate performance of designated administrative activities.

Contact candidates, understand the requirement and collect all the details required, explain the profiles and ensure walk-ins of the candidate.

Handle the clients, address their queries, responsible for profitability / productivity and handle the process.

Service mechanics provide a wide range of preventative maintenance as well as service and repair work on automobiles and equipment, performs various precautionary procedures on all motor vehicles and equipment, including changing the vehicle's oil, checking and changing tires, brakes, electrical systems, and fuel injection pumps.

Manage the store, maintain cleanliness, products, documentation of receipt, storage and issue of materials, maintain incoming / outgoing stock ledger, ensure proper inventory control including statutory inventory compliances, prepare monthly stock statement.

Monitor and supervise sales promoters / executives, keep track of their attendance, incentives, calculating monthly salaries, generate reports on team's performance & so on

Service equipments and resolve customer quires by replacing / repairing any internal spares.

Enters data as per the required format with speed & accuracy in the electronic system.

Provide a range of engineering & production support and maintenance management services.

Business development in the entire region & handling sales team to achieve target.

Works with various machines as per the instructions & ensure maintenance of the machine to work smoothly.

Call customers / clients, collect data, validate the data base provided.

Drive tractor in the field as per the instruction given by the supervisor.

Test Telecom equipments, operations and maintenance of transcoders, performance checks of various modules and subsystems.

Make calls to generate leads with prospective clients and scheduling appointments.

Monitor, mentor, retain & adhere to the standard process to increase the overall performance of the team.

Ensure various systems are available to customers & employees, report problems to vendor service representatives when outages occur, ensure that corrective action is taken in a timely manner to restore various system services.

Interact with the corporate customers. Submission of documents for approvals, interacting with the customers, fixing appointment & getting orders. Satisfying the customer needs by giving the details the product in a clear view. Store maintenance, goods updation, involved in some quality related works.

Sourcing & first level of screening to the CV's as per the profile requirement.

Calls predetermined leads to proactively sell a product or service or solicit funds. Represents their company or organization in a professional and courteous manner. Adds customer information into the database and updates information on returning customers.

Identify sales channels, understand and keep a track of the market trends, creative promotions and building brand for the product / company in the market, travel to the locations and coordinate with the dealers.

Monitor the function of BIS through regular and surprise visits to sensitive departments and review these from time to time, streamline procedures to stop corruption or mis-conduct, educate employees as a preventive vigilance measure.

Design & Develop innovative web-based sites / pages.

Supervise and coordinate activities of workers engaged in receive, transport , stack, order fill, ship, and maintain stock records in warehouse. Supervise label and casing or packing of materials or products.

PROFILE LIBRARY

58

Sales

DDS

TML

FSE

BDE

MDO

ACE

CLE

BSA

MCR

HRC

Office Services

ELE

EDF

PER

SVE

Engineering

DVR

OPR

MEC

Blue Collar

DTE

ITE

SDV

SAD

IT

Door-to-Door

Team Lead

Field Sales Executive

Business Development Executive

Market Development Officer

Electrician

Engineer-Draftsman

Project Engineer

Service Engineer

Driver

Operator

Mechanic

Desktop Engineer

IT Engineer

SAP Developer

System Administrator

0-2 yrs

Unified Industry Salaries (Rs. pm)

2-5 yrs 5-8 yrs

Accountant

Collection Executive

Branch Servicing Associate

MIS Coordinator

Sourcing Coordinator

8,800

11,800

10,100

13,900

12,600

10,500

16,200

13,400

18,200

16,400

15,300

24,600

21,700

40,100

26,900

13,800

12,300

11,600

15,500

16,100

22,500

16,300

17,300

19,700

21,600

47,500

22,800

20,700

33,200

30,600

10,600

16,200

16,500

15,200

14,400

23,700

23,700

18,300

24,300

35,500

33,200

36,200

8,500

6,600

8,600

10,700

9,600

11,200

15,300

13,800

17,300

13,800

15,600

19,400

22,100

17,900

22,700

31,600

26,500

27,400

31,400

50,300

40,200

NATIONAL INDEX

[email protected]

1800 2666777

www.teamlease.com

For more information

Kalol

Kathwada

Kerala

Kolkata

Korba

Lucknow

Mohali

Mumbai

Mysore

Nagpur

New Delhi

Noida

Panipat

Patna

Pune

Puri

Raipur

Ratlam

Shimla

Thane

Udaipur

Uluberia

Vadapalanai

Vadodara

Vasco

Vashi

Vishakhapatnam

Ahmedabad

Amritsar

Amroha

Bengaluru

Bhandup

Bhilwara

Bhopal

Bhubaneshwar

Bijnor

Bilaspur

Chandigarh

Chennai

Chhatral

Coimbatore

Cuttack

Dehradun

Deoria

Dhampur

Dhenkanal

Faridabad

Ghaziabad

Gorakhpur

Gurgaon

Hyderabad

Indore

Jaipur

Jalgaon

Jamshedpur