mobile finance masterclass

20
How mobile is disrupting a traditional industry Mobile Marketing for financial institutions @gioris George Giannakeas Marketing Manager Warply

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Post on 09-May-2015

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My keynote presentation in The Mobile Finance Masterclass in London onn the 29th of January 2013. the masterclass will show senior finance executives how they can deploy the latest mobile marketing tools and techniques to generate new business and retain loyal customers across all customer touchpoints. Core themes range from transactional mobile apps and tablet strategies to mobile sites, mobile CRM and mobile advertising.

TRANSCRIPT

Page 1: Mobile Finance Masterclass

How mobile is disrupting a traditional industry

Mobile Marketing for financial institutions

@gioris

George GiannakeasMarketing Manager Warply

Page 2: Mobile Finance Masterclass

SO YOU ‘VE GOT YOUR APPnow what?

Page 3: Mobile Finance Masterclass

THE VALUE

Page 4: Mobile Finance Masterclass

THE NETWORK

Page 5: Mobile Finance Masterclass

PROBLEM

Mobile Marketing Is Underperforming “Traditional” mobile advertising like banner-ads is failing, real-performance is very poor and needs to be addressed immediately. Brands need to learn how to execute in the sense of new mobile marketing strategies.

Mobile Banner Ads

Simply don’t work

They never did!

2009 2012 2012 2016

The Evolution of Brands Mobile StrategiesAfter investing in the development of mobile inventory, brands then focused on growing their user base. Now it is time monetize this medium...

entering

monetization era

Page 6: Mobile Finance Masterclass

HOW EVERYTHING WORKS ?

A cloud based marketing toolbox, that enables brands, developers and publishers to directly send interactive mobile marketing campaigns to their customer base via push notifications

User receives WARP

Page 7: Mobile Finance Masterclass

SEGMENTATION

Facebook/FoursquareDemographics

Data Mining Custom Tagging

Geolocation/ Geofencing

Target using full scope of facebook demographics through the embedded facebook connect functionality inside Warply SDK

Integrate with existing back ends and fuse it with end users messaging interaction. Persuasive marketing can effectively identify consumer personas.

Use custom tagging API to categorize your app users based on your app marketing needs. Use “4/5 star rating” or “frequent player” if you develop games or “Sports Fan” and “Car Enthusiast” if you are a publisher.

Deliver campaigns that either change their content based on user location (geolocation) or triggering campaign interactions when users are close to specific locations (geofencing).

Page 8: Mobile Finance Masterclass

TESTIMONIALS

Warply serves as a zero cost direct communication channel with our top customer 10%

- Eurobank

40%CREDIT CARD SPENDING INCREASE FROM THE FIRST MONTH OF USE

Campaign redemption is up to 80% making CPC down to 4-7¢- Mindshare

Warply gave us 10x consumer reach with 1/5 of the media buying budget! - Kraft

Page 9: Mobile Finance Masterclass

USER RETENTION INCREASED

we have increased retention up to 70%

Page 10: Mobile Finance Masterclass

BEING RELEVANT

&

Silent Push

<4% opt-out rate with revolutionary mobile marketing concepts like silent

push and Live Inbox!

Page 11: Mobile Finance Masterclass

40% CREDIT SPENDING GROWTH

we changed their purchase habits

… from the first month

… this is something trivial but most marketers forget

Page 12: Mobile Finance Masterclass

TOP 1%

...we established a direct channel of communication to our top clients, since 1% of card holders performed 15% of spending...

… this is something trivial but most marketers forget

Page 13: Mobile Finance Masterclass

RULE #1 IN MOBILE

"Users don't perceive brand communication as noise as long as it's within their context!"

Page 14: Mobile Finance Masterclass

how we did it? campaign concepts that

influenced behavior!

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ONE CLICK ACTIONS

Let the customersperform actions only through a click.

SMS/Call

A cloud based marketing toolbox, that enables brands, developers and publishers to directly

API/Connection

A cloud based marketing toolbox, that enables brands, developers and publishers to directly

In-App Payments

A cloud based marketing toolbox, that enables brands, developers and publishers to directly

Page 20: Mobile Finance Masterclass

CONTEXT BASED MESSAGES

Go AheadCommunicate with your clients in their context!

visit us: http://warp.ly

like us: https://facebook.com/warplymail us: [email protected]