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INTEGRATED SECURITY SERVICES PORTFOLIORAJS SECURITY FORCE
Feel Safe Feel Secured... Youre In Safe HandsAn Intelligent Approach Towards Security
IBM Software Group
2005 IBM Corporation
IBM Software Group | Tivoli software
28/09/2016 7:37 PM 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Rajs Security vision is to excel as a quality service provider of Integrated Security Solutions that has global expertise to deliver risk management and business continuity requirements of international clientele through its range of services.
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ORGANISATION Raj's Security Force is a leading private security services agency in Mumbai & Mahrashtra.etc that providesSpecialized Security Solutions& services that are customized to fit specific needs of each customer. We have more thanSeven years of experience in the field of Security and Safety and over50 clientsspread across different industry segments including Mumbai & Maharashtra locations. The founding philosophy of Raj's is to provide our customers with best in class security while remaining a great place for our employees to work in.Though Rajs believes in equal precipitation by one & all yet, to ensure correct protocol & utmost discipline, we have robust organizational management that ensure timely response to the clients queries & observations.Formed in 2010, RAJS has forgets success on exceptional customer service, delivering customer focused services to key global corporations across a range of sectors including government, manufacturing, retail, hospitality, defense, and educational institution sectors. our company values of integrity, teamwork, attitude, performance and Passion Were carefully chosen and form the framework for our commitment to outstanding customer service as well as guiding our daily actions.
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PRIME CLIENTELECORPORATE CLIENTELE:
INDIAN OIL PETROL PUMP VALECHA GROUP K. T. RESORTAIRCEL JIVDANI MANDIR MIDC MNCs HOLY CROSS SCHOOL RAWAL COLLEGE Shanti Shopping CentreGeeta ArcadeDurga Super Marketcity
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In order to have proper complaint handling and proper client support Rajs Securities has in-house helpdesk software which provides 24 X 7 customer support.
24 HRS CUSTOMER HELPLINE+91-86551 33330022- 60022897
CLIENT HELP DESK MANAGEMENT
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PROPERTY MONITORING OVERVIEW
REPORTINGPROPERTY ACCESS CONTROLMGMT GATEWAYAUDIT & REVIEW OF OPSUNWANTED ISSUESHOTEL INTRUSION PREVENTIONMEDICAL RESPONSEINVENTORY & MATERIALS MOVEMENTSALL ROUND PROTECTION
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The Regimen followed :Pre-induction training. Post-induction training.First aid and Fire Fighting training.On the job training.Refresher training.Soft skills training on requirement basisGap Analysis training as on required basisUp gradation of skills training.
TRAINING
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Periodic Quality AuditsRegular onsite Customer Satisfaction SurveysEmail/ online Customer Satisfaction Surveys ++On site audits of staff, processes and RAJS servicesReview of site data logs, performance metrics etc Identification and resolution of concern areasCustomer Satisfaction survey interviews with client facilities manager relevant business heads end users of our servicesRegular emailed customer satisfaction surveys to track on-going customer satisfaction
Continuous performance improvementOur dedicated Quality team focuses exclusively on driving continuous performance improvement at all RAJS client sitesQUALITY ASSURANCE & CLIENT SAFTISFACTION
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StartReceive LOI from ClientSite diligenceManpower deploymentMaterials requisitioningService task schedulingStopOperations commencementTransition activities
Customer management
Value added services
Kick off meeting with clientCompletion meeting with clientAll transitions are supervised by a specialized Transitions Team. This ensures that transitions are quick, meet RAJS standards and are completed with minimum disruption
OutputChecklists, SOPs, Logs, Maintenance Plans, MIS, Reports etc SITE TAKEOVER TRANSITION MODEL
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RAJS- Property Management Solution ProviderSecurity services House Keeping ServicesVerification & Fraud DetectionBusiness Support ServicesBackground ChequesCollection & recovery of bad debtsEvent ManagementCash escort
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CONTACT DETAILS
Name - Sanjay JadhavContact No +91-86551 33330 022 600 22 897
Email: [email protected]
Corporate Head Office:
D-69, Shanti Shopping Centre, Near Railway Station, Mira raod (E) Thane - 401107
Website: www.rajsecurityforce.com
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WE THANK YOU FOR YOUR TIME & PATIENCE
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IBM Software Group | Tivoli software