bi survey 11 survey e 12 11 - diver bi group · 1 dimensional insight in the bi survey 12 in 12 ds...

1 Dimensional Insight in THE BI SURVEY 12 D

imensional Insight in TH

E BI SU

RVEY

12ashboards

THE

BI SURVEY 11 SURVEY

The Customer Verdict The world’s largest survey of business intelligence software users

1211

This document is a specially produced summary by BARC of the headline results for Dimensional Insight

This document is not to be shared, distributed or reproduced in any way without first purchasing licensing rights and the express prior permission of BARC.

2 Dimensional Insight in THE BI SURVEY 12

Table of Contents

Dimensional Insight in THE BI SURVEY 12 ............................................................................. 3

Dimensional Insight overview .............................................................................................. 3

Dimensional Insight customer responses ............................................................................ 3

Product usage ................................................................................................................... 4

Customer demographics ................................................................................................... 4

Product penetration .......................................................................................................... 4

Number of users ............................................................................................................... 4

Peer Groups ............................................................................................................................. 5

KPI Results for Dimensional Insight in Peer Group “Dashboard vendor” ............................ 6

KPI Results for Dimensional Insight in Peer Group “Visual Analysis and Data

Discovery vendor” ............................................................................................................. 11

KPI Results for Dimensional Insight in Peer Group “Small and Medium Projects

vendor” .............................................................................................................................. 17

Summary ................................................................................................................................ 20

Marketing Statements ............................................................................................................ 20


Dimensional Insight in THE BI SURVEY 12 Dimensional Insight overview Dimensional Insight was founded in 1989 and is headquartered in Burlington, MA. The company was a pioneer in Web-based business intelligence with its main product, The Diver Solution™, first released in 1993. The company has a worldwide distribution channel, notably in South America, but also in EMEA and the Asia Pacific. The product is also available as an on-demand solution. The Diver Solution™ is an end-to-end business intelligence toolset and provides

powerful analytics and dashboard capabilities. It is often used to provide ad-hoc

reporting capabilities for end-user oriented data discovery.

Dimensional Insight customer responses This is the second time that Dimensional Insight has featured in The BI Survey and the results were remarkably strong. It was represented by a total of 57 users in The Survey. All were using version 6.


Product usage

Customer demographics

Number of employees in different size classes for Dimensional Insight customers

Product penetration Percentage of employees

using Dimensional Insight at

customer sites

Average 18 %

Number of users Number of users using

Dimensional Insight

Median 50

Average 360

95%

72%

89%

61%

61%

42%

44%

39%

2%

23%

5%

16%

23%

28%

26%

21%

Standard/Enterprise Reporting

Dashboards

Ad hoc query

OLAP Analysis

Visual Analysis/ Data Discovery

Predictive Analysis/ Data Mining

Budgeting/Planning

Financial consolidation

in use % planned %

14%

49%

37%

0%

10%

20%

30%

40%

50%

60%

<100 100-‐2500 >2500


Peer Groups

Peer groups are used to ensure similar products are compared against each other both in fairness to the vendor and for the benefit of the customer. The groups are essential to allow fair and useful comparisons of products that are likely to compete. The peer groups are primarily data-driven and based on how customers say they use the product. Dimensional Insight features in the following peer groups:

- Dashboard vendor - Visual Analysis and Data Discovery vendor - Small and Medium Projects vendor

For more details on the KPIs, see the ‘KPI and Dashboards’ document.


KPI Results for Dimensional Insight in Peer Group “Dashboard vendor”

Top ranked Dashboard vendor in query performance

Top ranked Dashboard vendor in performance

Good query performance is important - especially for dashboard users - and Dimensional Insight leads the competition here. Users experience good response times and are satisfied with the product.

0.67

1.00

1.63

1.99

2.35

2.58

3.52

0.66

Arcplan (6)

Average

Oracle OBIEE (5)

Yellowfin (4)

Information Builders (3)

MicroStrategy (2)

Dimensional Insight (1)

3.53 max

min

1.00

0.82

1.00

1.29

1.52

1.71

1.74

2.28

0.81

Arcplan (6)

Average

Oracle OBIEE (5)

Yellowfin (4)


MicroStrategy (2)


2.29 max

min

1.00


Top ranked Dashboard vendor in functional scope

When compared with other dashboard vendors, Dimensional Insight shows a broad functional scope that also encompasses (ad-hoc) reporting and strong support for data analysis. Dimensional Insight is clearly ahead of its competition here.

Leading Dashboard vendor in business achievement

Business achievement is an important KPI in The BI Survey, measuring goal achievement and business benefits achieved. Dimensional Insight’s leading result here is an excellent score and shows that customers can achieve their project goals with the software.

0.81

0.89

0.91

0.93

0.95

1.00

1.01

1.01

1.07

1.23

0.80

Decisyon (9)

Oracle OBIEE (8)

Arcplan (7)


Yellowfin (5)

Average

MicroStrategy (4)

QlikTech (3)

BOARD (2)


1.24 max

min

1.00

0.77

0.82

0.94

0.99

1.00

1.00

1.09

1.10

1.10

1.20

0.76

Oracle OBIEE (9)

Decisyon (8)

MicroStrategy (7)

QlikTech (6)


Average

Arcplan (4)

BOARD (3)


Yellowfin (1)

1.21 max

min

1.00


Leading Dashboard vendor in big data

The ‘big data’ KPI takes into account both the volume of data and the variety of data types in customers’ BI applications. A top three ranking in the dashboard vendors peer group shows Dimensional Insight’s competitive positioning here among much bigger vendors.

Leading Dashboard vendor in competitiveness

This leading score in competitiveness demonstrates Dimensional Insight’s ability to win business against its rivals in competitive evaluations. This is a strong result for Dimensional Insight.

0.45

0.62

0.81

1.00

1.40

1.88

1.99

2.29

4.86

0.44

BOARD (8)

QlikTech (7)

Arcplan (6)

Average

Yellowfin (5)



Oracle OBIEE (2)

MicroStrategy (1)

4.87 max

min

1.00

0.85

1.00

1.00

1.01

1.04

1.04

1.04

1.16

1.23

1.25

0.84

Oracle OBIEE (9)

Average

QlikTech (8)

MicroStrategy (7)


Arcplan (5)

BOARD (4)


Decisyon (2)

Yellowfin (1)

1.26 max

min

1.00


Leading Dashboard vendor in innovation

Leading Dashboard vendor in customer satisfaction

Another good result for Dimensional Insight. Customer satisfaction is a key measure since happy customers are the foundation for future success.

0.59

0.63

0.68

0.70

0.75

1.00

1.00

1.10

1.27

2.81

0.58

Decisyon (9)

Oracle OBIEE (8)


BOARD (6)

MicroStrategy (5)

Arcplan (4)

Average

QlikTech (3)


Yellowfin (1)

2.82 max

min

1.00

0.66

0.95

1.00

1.01

1.05

1.06

1.06

1.07

1.09

1.10

0.65

Oracle OBIEE (9)

QlikTech (8)

Average

MicroStrategy (7)

Decisyon (6)


BOARD (4)


Arcplan (2)

Yellowfin (1)

1.11 max

min

1.00


Top ranked Dashboard vendor in self service

Enabling end-users to be in control of their BI solutions is becoming an ever-increasing requirement. Dimensional Insight offers a great deal of flexibility to end users to analyze data ad hoc without support from the IT department. Users value this ability and score Dimensional Insight as the top vendor for self service in the dashboarding peer group.

Leading Dashboard vendor in agility

0.96

0.98

0.99

0.99

1.00

1.01

1.02

1.05

1.08

0.95

MicroStrategy (8)

Yellowfin (7)

Oracle OBIEE (6)

QlikTech (5)

Average

Arcplan (4)


BOARD (2)


1.09 max

min

1.00

0.71

0.73

0.89

0.91

1.00

1.16

1.16

1.18

1.38

0.70

Oracle OBIEE (8)

MicroStrategy (7)


Arcplan (5)

Average


QlikTech (3)

BOARD (2)

Yellowfin (1)

1.39 max

min

1.00


KPI Results for Dimensional Insight in Peer Group “Visual Analysis and Data Discovery vendor”

Top ranked Visual Analysis & Data Discovery vendor in business benefits achieved

Top ranked Visual Analysis & Data Discovery vendor in business achievement

Dimensional Insight also scored excellent ‘business achievement’ results in the visual analysis and data discovery peer group. This is an important result for Dimensional Insight. After all, the ultimate goal of deploying BI solutions is to achieve business benefits.

0.91

0.98

1.00

1.04

1.05

1.09

0.90

QlikTech (5)

Cyberscience (4)

Average

Tableau (3)

Phocas (2)


1.10 max

min

1.00

0.94

1.00

1.02

1.02

1.04

1.04

0.93

QlikTech (5)

Average

Cyberscience (4)

Phocas (3)

Tableau (2)


1.05 max

min

1.00


Leading Visual Analysis & Data Discovery vendor in lowest number of administrators per seat

Leading Visual Analysis & Data Discovery vendor in cost

This KPI takes into account license cost, spend on external implementation and the number of administrators used to run the solution. Dimensional Insight scores very well here compared with other data discovery vendors.

0.54

0.93

1.00

1.55

1.60

1.60

0.53

Phocas (5)

Cyberscience (4)

Average

Tableau (3)


QlikTech (1)

1.61 max

min

1.00

0.47

1.00

1.00

1.19

1.43

1.53

0.46

Phocas (5)

Tableau (4)

Average

Cyberscience (3)


QlikTech (1)

1.54 max

min

1.00


Top ranked Visual Analysis & Data Discovery vendor in data volume

Compared with other visual analysis and data discovery vendors, Dimensional Insight users report significantly higher data volumes. This is likely due to the operational BI applications that are often set up with Dimensional Insight. They require a lot of detailed data that is made available to users for ad-hoc analysis.

Top ranked Visual Analysis & Data Discovery vendor in big data

0.22

0,54

1.00

1.02

1.42

13.74

0.21

Phocas (5)

QlikTech (4)

Average

Tableau (3)

Cyberscience (2)


13.75 max

min

1.00

0.52

0.79

1.00

1.09

1.11

7.38

0.51

Phocas (5)

QlikTech (4)

Average

Cyberscience (3)

Tableau (2)


7.39 max

min

1.00


Top ranked Visual Analysis & Data Discovery vendor in functional scope

Dimensional Insight not only offers a broad functional scope for BI - ranging from dashboarding to analysis - but our survey shows that users actually take advantage of this and do not simply use the product for specific functions and use cases.

Leading Visual Analysis & Data Discovery vendor in competitiveness

0.95

0.97

1.00

1.01

1.05

1.15

0.94

QlikTech (5)

Phocas (4)

Average

Cyberscience (3)

Tableau (2)


1.16 max

min

1.00

0.97

1.00

1.02

1.04

1.23

1.34

0.96

QlikTech (5)

Average

Phocas (4)

Tableau (3)


Cyberscience (1)

1.35 max

min

1.00


Top ranked Visual Analysis & Data Discovery vendor in cloud BI

Dimensional Insight has a long-established on-demand solution. This model is popular among its user base when compared to other visual analysis and data discovery vendors.

Top ranked Visual Analysis & Data Discovery vendor in innovation

Dimensional Insight’s top rank in innovation is an excellent result showing that its users value the vendor’s ongoing product development work.

0.64

0.74

0.83

1.00

1.21

1.93

0.63

Cyberscience (5)

QlikTech (4)

Tableau (3)

Average

Phocas (2)


1.94 max

min

1.00

0.71

0.99

1.00

1.04

1.10

1.16

0.70

Cyberscience (5)

QlikTech (4)

Average

Phocas (3)

Tableau (2)


1.17 max

min

1.00


Leading Visual Analysis & Data Discovery vendor in customer satisfaction

0.88

0.91

1.00

1.02

1.08

1.16

0.87

Tableau (5)

QlikTech (4)

Average


Cyberscience (2)

Phocas (1)

1.17 max

min

1.00


KPI Results for Dimensional Insight in Peer Group “Small and Medium Projects vendor”

Leading SME Project vendor in business achievement

Top ranked SME Project vendor in data volume

0.81 0.84

0.88 0.89

0.92 0.96

0.97 0.98 0.98

0.99 1.00 1.00

1.06 1.06 1.06

1.08 1.08 1.08

1.18

0.80

Decisyon (18) Evidanza (17) Pentaho (16)

Microsoft SSRS (15) Infor (14)

Microsoft SSAS (13) TARGIT (12)

Cubeware (11) QlikTech (10)

Jedox (9) Bissantz (8)

Average IBM Cognos TM1 (7)

Cyberscience (6) Phocas (5) Tableau (4) BOARD (3)

Dimensional Insight (2) Yellowfin (1)

1.19 max

min

1.00

0.08 0,22 0,34

0,54 0,69 0.79

0.99 1.00 1.02

1.43 1.65 1.65 1.79

2.07 4.16

5.51 7.96

13.84

0.07

Jedox (17) Phocas (16)

Infor (15) QlikTech (14)

Cubeware (13) BOARD (12)

IBM Cognos TM1 (11) Average

Tableau (10) Cyberscience (9)

Decisyon (8) TARGIT (7)

Microsoft SSRS (6) Bissantz (5)

Microsoft SSAS (4) Pentaho (3) Yellowfin (2)


13.85 max

min

1.00


Top ranked SME Project vendor in big data

Leading SME Project vendor in competitiveness

0.51 0,55 0,62

0,74 0,77 0,84

1.00 1.13 1.16

1.26 1.41 1.43

2.60 3.29

4.56 7.47

0.50

Jedox (15) Phocas (14)

Infor (13) Cubeware (12)

BOARD (11) QlikTech (10)

Average Cyberscience (9)

Tableau (8) TARGIT (7)

Microsoft SSRS (6) Bissantz (5)

Microsoft SSAS (4) Pentaho (3) Yellowfin (2)


7.48 max

min

1.00

0.80 0.81

0.85 0.89

0.96 0.99

1.00 1.01

1.02 1.04

1.05 1.06

1.07 1.08

1.12 1.15

1.25 1.30

1.36

0.79

IBM Cognos TM1 (18) Cubeware (17)

BOARD (16) Infor (15)

Jedox (14) QlikTech (13)

Average Bissantz (12) Evidanza (11)

Phocas (10) Microsoft SSAS (9)

Tableau (8) Microsoft SSRS (7)

Pentaho (6) TARGIT (5)

Yellowfin (4) Dimensional Insight (3)

Decisyon (2) Cyberscience (1)

1.37 max

min

1.00


Leading SME Project vendor in innovation

Leading SME Project vendor in customer satisfaction

0.34 0.54

0.61 0.61 0.64 0.67 0.71 0.73

0.84 0.88

0.95 1.00

1.13 1.23 1.26

1.33 1.35 1.35

3.32

0.33

Microsoft SSRS (18) IBM Cognos TM1 (17)

Decisyon (16) Infor (15)

Cubeware (14) BOARD (13)

Microsoft SSAS (12) Jedox (11)

Cyberscience (10) TARGIT (9) Pentaho (8)

Average Bissantz (7) QlikTech (6) Phocas (5)

Evidanza (4) Dimensional Insight (3)

Tableau (2) Yellowfin (1)

3.33 max

min

1.00

0.85 0.87

0.89 0.90

0.91 0.92

0.92 0.93

1.00 1.00

1.01 1.02 1.03

1.03 1.04

1.07 1.11

1.18 1.20

0.84

Microsoft SSRS (18) Pentaho (17)

Evidanza (16) IBM Cognos TM1 (15)

Tableau (14) TARGIT (13) QlikTech (12)

Microsoft SSAS (11) Infor (10) Average

Jedox (9) Cubeware (8) Decisyon (7) BOARD (6)

Dimensional Insight (5) Yellowfin (4)

Cyberscience (3) Phocas (2)

Bissantz (1)

1.21 max

min

1.00


Summary Dimensional Insight scores very well in a number of categories in The BI Survey. Across different peer groups up against highly competitive rivals, it achieves excellent user ratings in business achievement, functional scope, performance, and also cost. These factors contribute to Dimensional Insight’s position as a leading vendor in customer satisfaction.

Marketing Statements

Small and Medium Projects vendor

Leading SME Project vendor in business benefits achieved

Leading SME Project vendor in business achievement

Leading SME Project vendor in lowest cost per seat

Leading SME Project vendor in lowest number of administrators per seat

Top ranked SME Project vendor in data volume

Leading SME Project vendor in variety of data types

Top ranked SME Project vendor in big data

Leading SME Project vendor in functional scope

Leading SME Project vendor in competitive win rate

Leading SME Project vendor in competitiveness

Leading SME Project vendor in cloud BI

Leading SME Project vendor in visual analysis

Leading SME Project vendor in innovation

Leading SME Project vendor in vendor support

Leading SME Project vendor in implementer support

Leading SME Project vendor in customer satisfaction


Visual Analysis and Data Discovery vendor

Top ranked Visual Analysis & Data Discovery vendor in business benefits achieved

Top ranked Visual Analysis & Data Discovery vendor in business achievement

Leading Visual Analysis & Data Discovery vendor in lowest cost per seat

Leading Visual Analysis & Data Discovery vendor in lowest number of administrators

per seat

Leading Visual Analysis & Data Discovery vendor in cost

Leading Visual Analysis & Data Discovery vendor in proportion of employees index

Top ranked Visual Analysis & Data Discovery vendor in data volume

Leading Visual Analysis & Data Discovery vendor in variety of data types

Top ranked Visual Analysis & Data Discovery vendor in big data

Top ranked Visual Analysis & Data Discovery vendor in functional scope

Leading Visual Analysis & Data Discovery vendor in competitive win rate

Leading Visual Analysis & Data Discovery vendor in competitiveness

Top ranked Visual Analysis & Data Discovery vendor in cloud BI

Leading Visual Analysis & Data Discovery vendor in collaboration

Leading Visual Analysis & Data Discovery vendor in visual analysis

Top ranked Visual Analysis & Data Discovery vendor in innovation

Leading Visual Analysis & Data Discovery vendor in vendor support

Leading Visual Analysis & Data Discovery vendor in implementer support

Leading Visual Analysis & Data Discovery vendor in customer satisfaction


Dashboard vendor Leading Dashboard vendor in business benefits achieved

Leading Dashboard vendor in business achievement

Leading Dashboard vendor in data volume

Leading Dashboard vendor in variety of data types

Leading Dashboard vendor in big data

Top ranked Dashboard vendor in functional scope

Leading Dashboard vendor in competitive win rate

Leading Dashboard vendor in competitiveness

Leading Dashboard vendor in cloud BI

Leading Dashboard vendor in collaboration

Leading Dashboard vendor in visual analysis

Leading Dashboard vendor in innovation

Top ranked Dashboard vendor in query performance

Leading Dashboard vendor in performance satisfaction

Top ranked Dashboard vendor in performance

Leading Dashboard vendor in vendor support

Leading Dashboard vendor in implementer support

Leading Dashboard vendor in customer satisfaction

Leading Dashboard vendor in project length

Top ranked Dashboard vendor in self service

Leading Dashboard vendor in agility

bi survey 11 survey e 12 11 - diver bi group · 1 dimensional insight in the bi survey 12 in 12 ds...

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