sugar crm channel partner in india, enjay it solutions ltd
TRANSCRIPT
Enjay is SugarCRM Channel Partner
Why Sugar ?
This Presentation has two Parts
Why Enjay ?
seven reasons why Sugar is awesome
Flexible Inputs
Any new field or even module can be created/modified by Admin, without help of Developer. Any field, any label, any dropdown can also be modified
by Admin.
This makes it very convenient to make Sugar CRM fit into any kind of business scenario, be it business, Association, Government, Hospital,
Hospitality industry, you name it and Sugar can handle it.
Capability of being able to adapt to any kind of business needs makes Sugar CRM awesome.
Customisable Reporting
Any great report will require options to filter, sort, group, summarise and arrange information. Its surprisingly easy in Sugar CRM to create reports
from one or more modules.
Even SQL queries option is available in new version, that makes it Super Versatile. Not to mention rich graphics reports possible.
Easy Dashboard reporting gives you real picture in Realtime. Also any report can be scheduled for Email to concerned person. Such varied
options of reporting makes Sugar CRM awesome.
Workflows & BPM
For any business to automate, implement and impose proper processes, This is a great help. ex: Automatic Escalation of Support cases, Automatic
alert of Stale Accounts, or sending alerts and notifications to Team members or Customers, alerts on over due opportunities.
Workflows can be created based on change in any field value or time lapse both. With advanced Process Author this becomes more elaborate.
This is favourite feature and biggest reason to consider Sugar CRM as awesome.
Security
With the combinations of Roles and Teams almost anything can be achieved. You can decide who will see What, when and how much of it.
Access Control level can be defined on Module Level, Record Level & even field level. Read/write, Read or no access - you can define all kinds of
access for any users.
Making records visible to multiple team members based on their roles and business process is awesome capability. One more reason for
awesomeness of Sugar CRM.
Integration Capabilities
Sugar can integrate with virtually platform or software in the world.
It may be telephony, SMS, website, portals, marketing automation tools, ERP solutions. With SOAP & restful APIs available for Sugar, it becomes
very standard and efficient way to doing the work.
Integration capabilities increases the awesomeness exponentially.
Mobile App
One of the most neatly designed UX in Mobile platform. You have to use it to believe it.
In last couple of years it has evolved massively. Ability to get information and input details on the move, makes it even more awesomely popular amongst the Sales Team members who are on the move all the time.
awesome Mobile app makes Sugar Awesome
Deployment Flexibility
Sugar can be deployed on site or on cloud.
Sugar is not a SAAS solution. Rather, its a cloud based solution, which can be used from any device. Sugar is deployed on per instance basis, All the customers are using their own copy of CRM software (which has option of
upgrading on the wire).
This makes it ultimately flexible and customisable. Of all Major CRM vendors Sugar offers maximum deployment flexibility.
This is final reason for Sugar being Awesome.
Experienced TeamEnjay has been engaged in Sugar
Development since we started using Sugar CRM for our own business back in
2005-2006.
Our core strength is our team, who can understand clients business and develop the solution accordingly.
Currently (as on May 2016) our Team size is 40 and we are growing.
Happy ClientsAs on May 2016, we have more than 350 Happy Clients, where we have helped our customers delight their
customers with our solutions for CRM and integrated Telephony.
We are not just programmers but business consultants who work hand in
hand with customers to create the magic.
Established Developers
Enjay has more than 10 Sugar Add-ons, connectors and integrations which are
sold on Sugar App stores.
Moreover, our clients have given us 5 stars for our solutions and service.
Integrated Solutions
We offer Sugar solution with integrated Telephony (Enjay Synapse), Integrated
SMS.
In last couple of years we have integrated Sugar platform with almost
anything, repeat anything.
Training & Consultancy
CRM cannot be successful without “Best practices” and Training. Enjay is not just a bunch of programmers, but we provide
Business Consultancy also.
We also help our clients to design best processes for Sales / Service and also
Train their teams for the best effectiveness and efficiency.
Your preferred Partner for CRM Solutions
